Panera Bread

Lead team to manage daily operations ensuring quality and customer satisfaction. | Experienced manager with leadership, operational, and compliance skills, though lacking specific restaurant management and certification. | General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate. As a General Manager, at Panera, Your Role Includes: Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning. Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors. Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives. Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Responsible for maintaining the bakery-cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 3+ years of restaurant General Manager experience preferred. ServSafe certification (or ability to achieve). Any job offer for this position is conditional upon the results of a background check. Proven ability to drive positive results through strong business acumen Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment. This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the General Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 600752 St. Louis, MO - South County Center Way With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.

Lead and develop retail operations teams to achieve business growth, operational excellence, and brand standards. | Proven multi-unit retail leadership with strong business acumen, team building, and operational execution skills. | Job Purpose Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth. Duties & Responsibilities • Business Understanding, Strategic Planning and Execution:• Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development. • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes. • Effectively understands, applies, and communicates the business’ priorities, and is considered an SME of Panera’s operating systems, and the application throughout the market. • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs. • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results. • Ensures that the right processes and behaviors are practiced by each cafe’s management team to deliver on the market’s established goals and to protect Panera’s brand identity and purpose. •People Development: • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera’s Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning. • Creates the market’s People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability. •Brand Protection & Validation: • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety. • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment. Top Leadership competencies for this role • Acts like an owner • Defines vision and purpose • Unlocks Potential • Builds trust • Collaborates • Delivers results Qualifications (Education & Experience) • Multi-unit experience or related experience preferred, but not required. • Some college education/certification or related experience preferred, but not required. • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports). • Excellent communication skills and can leverage these skills to influence others. • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar. • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers. • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable. • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions. • Must have a strong work ethic, with the ability to work long and unusual hours. Working Conditions & Physical Requirements • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required. • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations. At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates. Additional Description : $111,808 - $127,460

Lead market-wide retail operations to achieve business growth, operational excellence, and team development. | Experienced multi-unit retail leader with strong business acumen, team coaching skills, and ability to manage operational standards and compliance. | Job Purpose Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth. Duties & Responsibilities • Business Understanding, Strategic Planning and Execution:• Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development. • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes. • Effectively understands, applies, and communicates the business’ priorities, and is considered an SME of Panera’s operating systems, and the application throughout the market. • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs. • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results. • Ensures that the right processes and behaviors are practiced by each cafe’s management team to deliver on the market’s established goals and to protect Panera’s brand identity and purpose. •People Development: • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera’s Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning. • Creates the market’s People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability. •Brand Protection & Validation: • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety. • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment. Top Leadership competencies for this role • Acts like an owner • Defines vision and purpose • Unlocks Potential • Builds trust • Collaborates • Delivers results Qualifications (Education & Experience) • Multi-unit experience or related experience preferred, but not required. • Some college education/certification or related experience preferred, but not required. • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports). • Excellent communication skills and can leverage these skills to influence others. • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar. • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers. • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable. • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions. • Must have a strong work ethic, with the ability to work long and unusual hours. Working Conditions & Physical Requirements • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required. • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations. At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates. Additional Description : $119,634 - $143,561