Panera Bread

Lead team to manage daily operations ensuring quality and customer satisfaction. | Experienced manager with leadership, operational, and compliance skills, though lacking specific restaurant management and certification. | General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate. As a General Manager, at Panera, Your Role Includes: Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning. Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors. Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives. Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Responsible for maintaining the bakery-cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 3+ years of restaurant General Manager experience preferred. ServSafe certification (or ability to achieve). Any job offer for this position is conditional upon the results of a background check. Proven ability to drive positive results through strong business acumen Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment. This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the General Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 600752 St. Louis, MO - South County Center Way With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.

Lead and develop retail operations teams to achieve business growth, operational excellence, and brand standards. | Proven multi-unit retail leadership with strong business acumen, team building, and operational execution skills. | Job Purpose Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth. Duties & Responsibilities • Business Understanding, Strategic Planning and Execution:• Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development. • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes. • Effectively understands, applies, and communicates the business’ priorities, and is considered an SME of Panera’s operating systems, and the application throughout the market. • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs. • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results. • Ensures that the right processes and behaviors are practiced by each cafe’s management team to deliver on the market’s established goals and to protect Panera’s brand identity and purpose. •People Development: • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera’s Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning. • Creates the market’s People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability. •Brand Protection & Validation: • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety. • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment. Top Leadership competencies for this role • Acts like an owner • Defines vision and purpose • Unlocks Potential • Builds trust • Collaborates • Delivers results Qualifications (Education & Experience) • Multi-unit experience or related experience preferred, but not required. • Some college education/certification or related experience preferred, but not required. • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports). • Excellent communication skills and can leverage these skills to influence others. • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar. • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers. • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable. • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions. • Must have a strong work ethic, with the ability to work long and unusual hours. Working Conditions & Physical Requirements • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required. • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations. At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates. Additional Description : $111,808 - $127,460

Lead market-wide retail operations to achieve business growth, operational excellence, and team development. | Experienced multi-unit retail leader with strong business acumen, team coaching skills, and ability to manage operational standards and compliance. | Job Purpose Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery-cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth. Duties & Responsibilities • Business Understanding, Strategic Planning and Execution:• Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, marked-wide operating systems, profitability, new unit growth, food quality and safety, and people development. • Responsible for achieving key business results and growing the business through coaching, development, and accountability of cafe management teams for the execution against these standards and processes. • Effectively understands, applies, and communicates the business’ priorities, and is considered an SME of Panera’s operating systems, and the application throughout the market. • Responsible for and the champion for achieving results through collaboration, communication, and implementation and sustained management of all new products, processes, and programs. • A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results. • Ensures that the right processes and behaviors are practiced by each cafe’s management team to deliver on the market’s established goals and to protect Panera’s brand identity and purpose. •People Development: • Responsible for unlocking and building the capabilities and performance of cafe management teams demonstrated through Panera’s Guiding Values and our people practices. These consist of recruitment, selection, DE&I, compensation, development/training, performance management and coaching, as well as succession planning. • Creates the market’s People strategy and maintains a pipeline of talent to support the growth and talent needs within the market, to continually elevate employee performance and capability. •Brand Protection & Validation: • Responsible for ensuring the cafes comply with all established operational standards, policies, and federal and state employment laws, around employment and food and workplace safety. • Ensures cafes foster and maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment. Top Leadership competencies for this role • Acts like an owner • Defines vision and purpose • Unlocks Potential • Builds trust • Collaborates • Delivers results Qualifications (Education & Experience) • Multi-unit experience or related experience preferred, but not required. • Some college education/certification or related experience preferred, but not required. • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports). • Excellent communication skills and can leverage these skills to influence others. • Self-motivated and can plan, prioritize, schedule, and manage a market-wide calendar. • Has the ability to build high performing teams through selection, coaching and development and has strong coaching skills to continuously develop a team of managers. • Is motivational and can inspire teams to perform at a high level, create role clarity and hold leaders at different organization levels accountable. • Proficient with Microsoft Office (Outlook, Work, Excel, PowerPoint, etc.), internet-based and complete other basic computer functions. • Must have a strong work ethic, with the ability to work long and unusual hours. Working Conditions & Physical Requirements • Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required. • This position requires a mix of walking/standing during long periods while on cafe visits (including the lifting of heavy items or boxes), some desk/office administrative work, as well as commuting between cafe locations. At Panera, we strive to create a healthier and happier world. We do this by running best-in-class operations guided by tried-and-true restaurant practices and that is always striving to innovate for our guests and our associates. Additional Description : $119,634 - $143,561

Lead daily operations, support and develop team members, maintain quality and positive culture, and follow structured franchise procedures. | Previous management experience in a fast-paced environment, hands-on leadership, team development skills, flexible availability, reliable transportation, and strong communication. | Ready to take your career to the next level in a fast-paced, rewarding environment? If you're passionate about leading a team, creating positive customer experiences, and growing your skills, we want YOU to be our next Assistant Manager! As a franchise with a corporate structure, we provide a clear path for success, where every process and decision is backed by purpose and reason. We're looking for a dynamic, hands-on leader to help us manage operations, support our crew, and ensure we deliver the best experience for our guests. What You’ll Do: • Lead from the Front: As an Assistant Manager, you’ll be hands-on with the team, ensuring smooth daily operations while jumping in and helping wherever needed (production, prep, dining, baking, and customer service). • Manage Operations: Oversee the production line, maintain quality standards, and ensure the team is operating at peak performance. • Support & Develop Your Team: Lead by example, provide structured training, mentorship, and feedback to help your younger crew members grow and succeed. • Maintain a Positive Culture: You’ll create a high-energy, clean, and positive atmosphere—whether you’re coaching your team or serving guests, the goal is always to inspire excellence. • Follow Structured Procedures: We’re a franchise with a strong corporate backbone, meaning everything we do is backed by a proven system that’s designed for success. Why You’ll Love Working Here: • Performance-Based Growth: We believe in rewarding hard work with performance-based raises and promotions—your success is in your hands! • No Late Nights: Enjoy a healthy work-life balance with shifts from 5 AM to 11 PM and a standard 45-hour work week. • Clean Eating & Environment: You’ll work in a company that prioritizes fresh, healthy food and a positive, supportive work environment. • Room to Grow: We provide clear pathways for career growth. Whether you’re aiming for a higher leadership role or want to expand your expertise, we’re dedicated to your development. • Structured Training: We offer thorough, hands-on training to set you up for success, and our corporate systems ensure you’ll always have the support you need. • Great Work-Life Balance: With our set shift times, you’ll have your evenings free to enjoy your personal life. What We’re Looking For: • Leadership Experience: You have previous management or supervisory experience, ideally in a fast-paced, production-based environment. • Hands-On Approach: You’re excited to roll up your sleeves and work alongside your team, ensuring quality and efficiency at every step. • Team Development: You’re skilled in coaching and mentoring younger crew members, helping them grow into top-performing team players. • Open Availability: You’re flexible and can work across various shifts within our operating hours of 5 AM-11 PM. • Reliable: You have a driver’s license, your own vehicle, and dependable transportation to get to work. • Positive Attitude & Strong Communication Skills: You excel in leading by example, motivating your team, and delivering exceptional results. • Must Be At Least 18 years Of Age If you’re looking for a structured, supportive, and growth-oriented environment where you can make a real impact, apply today and join us as an Assistant Manager at Panera Bread. Apply Now and Lead with Purpose! We are an equal opportunity employer We use eVerify to confirm U.S. Employment eligibility. Panera Bread is growing with more than 2000 Bakery-Cafes in the US, it's no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years! As a Franchisee of Panera Bread, Covelli Enterprises owns and operates 300+ locations and employs more than 25,000 people! We value our employees and ensure our people are well trained for them to be successful in their roles with our company!

Lead design, analysis, and reporting of brand and marketing research projects to provide actionable consumer insights and support strategic growth opportunities. | 5-7 years experience in qualitative and quantitative research, expertise in brand and ad tracking, strong communication skills, and preferably an MBA. | Sr Manager, Customer Insights This role will be the customer insights lead for brand and marketing research at Panera. The person will work across key internal teams to help identify and size strategic growth opportunities, as well as develop and optimize brand health reporting for the company. Strong communication and collaboration skills will help ensure success in this role. This role follows a hybrid work model. Candidates must reside within 50 miles of either Fenton, MO or Newton, MA, and are required to work onsite three days per week. Duties & Responsibilities The primary responsibilities of this job include, but are not limited to: • Lead design, fieldwork, analysis and reporting for research projects to answer key business questions. This will include particular focus on • Design: Work with business partners across the Panera organization to identify business issues and opportunities, translate these into research objectives, and recommend appropriate research solutions to act against them • Results: think and interrogate the data/results in order to provide a cohesive, strong, impactful story that answers the business partners key questions that are tangible and action oriented • Develop strong working relationships with key stakeholders across the business, effectively to be considered part of their team and a go to expert • Provide an informed and objective perspective as a subject matter expert to business critical requests for consumer insights, effectively becoming the objective “voice of the consumer” • Monitor market, consumer, competitive trends to identify opportunities and risks for the business • Manage relationship with our core trusted vendors, and occasionally help identify potential new vendors as needed for new projects Qualifications (Education & Experience) Prior Experience: • Five to seven years of prior job-related experience required • Experience with both qualitative and quantitative methodologies, including • Brand Tracking, Ad Tracking and Pre-Testing, Creative and Message Testing • Segmentation, market structure and other strategic consumer analyses eg. drivers for growth • Trend identification and monitoring • Market research project management, including data analysis, interpretation, survey design and implementation, and report writing • Food service industry experience a plus Knowledge, Skills and Abilities: • Ability to present complicated analytical material in a concise and compelling manner • Ability to work independently • Skill in data analysis, including statistical and competitive evaluation and synthesis • Expertise in quantitative and qualitative research methods (surveys, focus groups, IDIs, etc.) • Working knowledge of syndicated data sources for brand health and ad measurement • Working knowledge of survey tools (e.g. Qualtrics) • Working knowledge of ad measurement tools (Ace Metrix) • Knowledge of appropriate statistical techniques and ability to explain results easily to end users • Strong organizational and time management skills • Strong writing and presentation skills Education • BA/BS in business, market research, statistics, economics or other related field • MBA preferred Physical Requirements • While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards Direct Reports • No direct reports at this time Newton Support Center