Pair Team

Support core FP&A functions including budgeting, forecasting, and financial reporting to aid strategic decision-making. | Requires 2+ years in finance or related field, with advanced financial modeling skills, experience with ERP systems, and strong analytical problem-solving. | About Pair Team Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year. With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone. At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved. Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs About the Opportunity As a Senior Financial Analyst at Pair Team, you will play a critical role in core FP&A work—budgeting, forecasting, and monthly reporting—while also serving as a key resource within a lean, high-impact finance team. We’re looking for someone with a proven track record in financial analysis and strong problem-solving. You’ll work closely with leaders across the business to improve forecast accuracy, surface insights, and help the company make faster, informed decisions as we scale. We’re looking for someone who is analytical, intellectually curious, and highly self-motivated, with a high bar for accuracy, integrity, and follow-through. This is a fully remote position reporting up to the Sr. Finance Manager. What You’ll Do Support senior company leaders with data driven analysis and strategic insights by managing the department spend across technology, marketing, and OpEx Build, maintain, and evolve financial models to support the company’s financial goals across all financial statements Support quarterly forecast updates and external financial reporting to investors Partner with the People team to ensure hiring plans align with the company’s goals and headcount spend is accurately reflected in financial forecasts Independently manage monthly and quarterly commission calculations, ensuring accuracy and working cross functionally to align on KPIs Analyze vendor spend and support contract renewals to improve spend visibility, ensure efficient use of company resources, and inform tradeoffs across the company Support accounts receivable reconciliation, claims analysis, and issue resolution to improve cashflow forecasting,collections rate, and revenue accuracy by leveraging contract analysis skills and external partnerships Own and drive partnership payments in support of the Partnerships team Investigate forecast variances and financial trends to identify root causes, and proactively surface risks and opportunities to leadership What You’ll Need 2+ years of experience in corporate finance, accounting, or consulting, with a strong grasp of financial principles, accounting standards, and financial modeling A Bachelors/Master’s degree in accounting, finance, economics, or a related field Advanced financial modeling skills — you’re a spreadsheet wizard Experience with QuickBooks, NetSuite, or similar ERP systems Analytical problem-solver who can identify critical business questions and translate them into actionable models and insights Self-starter with a curious mindset and the ability to work independently in ambiguous environments Strong ownership mentality with a bias toward driving results for the mission, business, and finance function Highly organized with exceptional attention to detail Excited by early-stage startup environments: fast-paced, complex, with competing priorities and minimal red tape Passion for supporting individuals with complex chronic needs, including homelessness, severe mental illness, and substance use disorder Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. Because We Value You Competitive salary: $115,000 - $125,000 Equity compensation package Flexible vacation policy – take the time you need to recharge Comprehensive medical, dental, and vision coverage 401(k) 100% company-sponsored short and long-term disability and life insurance Subsidized backup childcare and caregiver supports through Wellthy Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Designing, implementing, and improving in-person care delivery operations, including workflow development, quality standards, and team management. | Over 5 years in healthcare or field operations, experience in building scalable workflows, team leadership, and data-driven process improvement. | About Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity Pair Team is continuing to expand how we deliver care beyond the screen. As our Field Operations Manager, you’ll play a critical role in shaping how in-person care is planned, executed, and scaled across markets. This role owns the operational foundation behind field-based visits, ensuring care teams have clear standards, effective tools, and the right support to deliver high-quality in-person encounters. You’ll focus on building systems and processes that enable consistency and accountability across care teams, while partnering closely with Operations, Clinical, and regional leaders as in-person care models evolve. This is an opportunity to step into a highly visible role with meaningful ownership, where your work directly impacts patient experience, care team efficiency, and health plan performance. What You’ll Do Own the design, execution, and ongoing improvement of Pair Team’s in-person care delivery operations Build scalable workflows that support field-based visits, including care package delivery, success visits, and care plan check-ins Translate health plan and payer requirements into clear, repeatable operational processes for care teams Establish standards and quality checks for in-person visit booking to ensure accuracy, compliance, and appropriate patient selection Serve as the operational point of contact for in-person care delivery, supporting managers and leaders with guidance and structure rather than individual-level coordination Develop and maintain tools, documentation, and SOPs that enable LCMs, LCM Managers, and RGMs to plan and execute field visits independently Oversee and continuously improve in-person visit scheduling, tracking, and documentation workflows Manage and develop a team of Coordinators responsible for administrative and logistical support tied to in-person encounters, including outreach, fulfillment, and post-visit documentation review Partner with clinical and operations leaders to ensure in-person encounters align with care plans, timelines, and documentation standards Own field operations metrics, including in-person visit rates, completion timelines, and market-level performance trends Use data to identify gaps, recommend process improvements, and inform operational decisions Support operational changes and new program launches as in-person care models evolve across markets Act as an escalation point for systemic issues related to field operations, while reinforcing clear ownership and expectations across teams What You’ll Need 5+ years of experience in healthcare operations, field operations, or care delivery programs Experience building, scaling, or improving in-person or field-based operational models Proven ability to translate health plan or payer requirements into clear, repeatable workflows Experience partnering with clinical teams, operations leaders, and cross-functional stakeholders Prior people management experience, including coaching and developing operational or coordination teams Strong operational judgment with the ability to identify systemic issues and design sustainable solutions Comfort working with data and metrics to assess performance and drive continuous improvement Experience creating and maintaining SOPs, tools, and documentation that enable teams to operate independently Familiarity with operational tooling such as scheduling systems, workflow trackers, and project management platforms Clear communicator who can set expectations, influence without authority, and navigate ambiguity in a fast-growing environment Because We Value You Competitive salary: $95,000 - $115,000 (depending on experience) Equity compensation package Flexible vacation policy – take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Lead daily operations of a large care management program, manage a multi-disciplinary team, oversee P&L, optimize workflows, and drive performance metrics. | 8+ years operations experience with 5+ years leading large clinical or clinical-adjacent teams, P&L management, Medicaid or value-based care experience, and strong collaboration and change management skills. | About Pair Team At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve. We’re building a powerful care management platform that leverages AI and automation to scale meaningful, human-centered care. Our work is driven by top talent across clinical care, technology, product, and operations—working together to improve access and outcomes for all our patients. We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need Medicaid members. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, we’re not just delivering care—we’re building the future of a more equitable, community-rooted Medicaid system. Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity As the Director of Care Operations at Pair Team, you will play a critical role in leading daily management of Pair Team’s most prominent program. You'll ensure operational excellence, payer alignment, and scalable care delivery while working on mission-critical programs that help fuel the future direction of the company. This high-impact leadership role is at the center of our mission to transform care for underserved communities. This is a fully remote position reporting up to the VP of Field Operations. What You'll Do Oversee the day-to-day operations of our Enhanced Care Management (ECM) program to ensure delivery targets are consistently achieved Grow and manage a large, multi-disciplinary care operations team, which includes case managers, nurses and behavioral health providers Manage the P&L, including unit economics, for your service line Design and optimize workflows, processes, and staffing models to balance scalability, growth, and patient experience Collaborate with thought partners in product, clinical, finance and growth to ensure operational readiness for new initiatives Introduce and operationalize performance metrics to drive accountability in alignment with organizational priorities Lead change management efforts as they arise; which include but aren’t limited to: reorganizations, KPI rollouts, growth initiatives, etc. What You'll Need 8+ years of experience in operations with at least 5+ years of experience leading large-scale, clinical/clinical adjacent teams Experience with managing a P&L, including unit economics Well versed in driving key performance metrics, building a high-performing team, and change management A track record of success in Medicaid or value-based care settings and a strong understanding of their regulatory requirements Ownership mindset – own driving results for the mission, business, and customer experience Strong collaboration skills with thought partners from product, clinical and finance teams Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”) Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder Bonus points for additional experience in ECM, scaling field-based care delivery models, introducing new performance frameworks, and/or coaching managers through transitions Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. Because We Value You Competitive salary: $175,000 - $200,000 Equity compensation package Flexible vacation policy – take the time you need to recharge Comprehensive medical, dental, and vision coverage 401(k) through Guideline 100% company-sponsored short and long-term disability and life insurance Subsidized backup childcare and caregiver supports through Wellthy Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!