PadSplit

Drive member acquisition, retention, and growth experiments for a consumer marketplace, aligning cross-functional teams and advocating for customer needs. | Proven B2C growth leadership, data fluency, experience building organic growth engines, and strong cross-functional influence. | The Role We Need: PadSplit is hiring a Vice President of Member Growth to accelerate the growth of our member marketplace while strengthening the end-to-end experience for the people who rely on PadSplit to find affordable housing. This role is responsible for increasing active member adoption, improving retention, and building a sustainable, organic growth engine that supports long-term marketplace health. As a mission-critical leader, this role directly shapes how we scale impact, one room at a time. The Person We Are Looking For: We are looking for a proven B2C growth leader who combines deep analytical rigor with a genuine passion for serving customers at scale. This person takes full ownership of outcomes, thrives in cross-functional environments, and knows how to turn insight into experimentation (and experimentation into durable growth systems). Above all, this leader is mission-driven and deeply committed to helping more people find a safe, affordable place to call home. Here’s What You’ll Be Doing Day-to-Day: • Member Acquisition: Drive strategies that increase qualified, active members across markets. • Retention Strategy: Improve member engagement, satisfaction, and long-term retention. • Growth Experiments: Design, test, and scale data-driven growth initiatives. • Experience Feedback: Establish systems to capture, act on, and close the loop on member feedback. • Team Leadership: Lead and scale growth-related teams, including marketing and content. • Cross-Functional Alignment: Partner with Product, Operations, and Marketplace leaders to optimize outcomes. • Mission Advocacy: Champion member needs and ensure decisions align with PadSplit’s purpose. Here’s What You’ll Need to Be Successful: • B2C Growth Leadership: Proven experience scaling consumer growth in a marketplace or tech-enabled business. • Data Fluency: Strong ability to translate insights into action through experimentation and metrics. • Organic Growth Expertise: Track record of building sustainable, non-paid growth engines. • People Leadership: Experience leading, developing, and scaling high-performing teams. • Cross-Functional Influence: Ability to drive alignment across product, marketing, and operations. • Customer Obsession: Deep empathy for users and commitment to improving their experience. • Mission Alignment: Passion for PadSplit’s work and belief in housing as a platform for stability and opportunity. The Interview Process: • NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager, our President. • If we’re interested, the next step would be a phone screen with a member of the PeopleOps team for about thirty (30) minutes. • If it goes well, the next steps would be a video interview with hiring manager for one (1) hour. • If warranted, the next step would be a video interview with our CEO for one (1) hour. • If warranted, the final step would be a video panel interview with key stakeholders at PadSplit for two (2) hours. • The panel interview will require a candidate to work on a case study where you will showcase your strategy skills to the panel for discussion. • If warranted, then we move to offer! $180,000 - $220,000 a year Compensation is based on the role's scope, market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. In addition to base salary, there is a bonus component based on the successful achievement of growth targets. Please note: Although the job posting says it's in Atlanta, Georgia, this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn. PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Develop and execute lifecycle marketing strategies, manage multi-channel campaigns, analyze performance metrics, and collaborate with cross-functional teams to optimize customer engagement. | 8+ years of lifecycle or retention marketing experience, proficiency with marketing automation tools and analytics software, and strong collaboration skills. | The Role We Need: PadSplit is looking for a Director of Lifecycle Marketing to create data-driven strategies that enhance member and host engagement, improve retention, and optimize the customer journey. This role is critical to scaling our lifecycle marketing efforts, refining personalized communications, and driving meaningful impact through promotions, referral programs, and notification initiatives. The Person We Are Looking For: The ideal candidate is a seasoned lifecycle marketer with expertise in designing automated, personalized campaigns across multiple channels. They must have a strong analytical mindset, a passion for understanding customer behavior, and a track record of using data to drive innovative strategies. The right candidate thrives in a collaborative, cross-functional environment and is motivated to lead initiatives that transform user engagement and retention at PadSplit. \n Here’s What You’ll Do Day-To-Day: Lifecycle Strategy Development: Create and execute lifecycle marketing strategies to optimize engagement and retention. Campaign Management: Design and launch integrated marketing campaigns across email, SMS, push, and in-app channels. Promotions Oversight: Manage promotions and referral programs to drive sustainable growth and engagement. Lifecycle Mapping: Identify key moments in the member and host lifecycle to enhance onboarding, activation, and advocacy. Data Analysis: Analyze performance metrics and extract insights to optimize marketing strategies. Cross-Functional Collaboration: Work closely with product, engineering, and data teams to refine automation and personalization. Experimentation Leadership: Lead A/B testing to optimize engagement and retention strategies. Notification Strategy: Manage notification channels to ensure timely and personalized communication. Content Personalization: Build segmentation and behavioral triggers for tailored marketing messages. Trend Monitoring: Stay updated on industry trends to incorporate best practices into marketing efforts. Here’s What You’ll Need To Be Successful: Marketing Expertise: 8+ years of experience in lifecycle or retention marketing. Strategic Thinker: Proven ability to create and execute customer engagement strategies. Data-Driven Approach: Strong analytical skills to interpret data and drive decision-making. Technical Proficiency: Experience with marketing automation tools, CRM platforms, and analytics software - we use Braze, Iterable, and Hubspot. Channel Knowledge: Expertise in email, SMS, push notifications, and in-app messaging. Collaboration Skills: Experience working with cross-functional teams, including product and engineering. Industry background: Familiarity with marketplace, fintech, or real estate sectors. Innovation Mindset: Passion for testing, learning, and implementing new marketing approaches. Customer Behavior Insight: Deep understanding of segmentation and personalized communication strategies. Results-Oriented: Track record of improving engagement, retention, and monetization metrics. Leadership Abilities: Strong communication and leadership skills to drive projects and inspire teams. The Interview Process: Your application will be reviewed for possible next steps by the Hiring Manager. If you meet eligibility requirements, the next step would be a phone screen with a member of the PeopleOps team for about thirty (30) minutes. If warranted, the next step would be a video interview with our Head of Marketing for forty-five (45) minutes. If warranted, the next step would be a video interview with a panel of key stakeholders for two (2) hours. For this interview, a candidate would execute a live assessment to the panel for discussion. If warranted, then we move to offer! Compensation, Benefits, and Perks: Fully remote position - we swear! Competitive compensation package including an equity incentive plan National medical, dental, and vision healthcare plans Company provided life insurance policy Optional accidental insurances, FSA, and DCFSA benefits Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays 401(k) plan Twelve (12) weeks of paid time off for both birth and non-birth parents The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis \n $115,000 - $135,000 a year Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. \n Please note: Although the job posting says it's in Atlanta, Georgia, this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn. Notice to Applicants: PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.