OWL Services

Support environmental compliance monitoring, coordinate inspections, and manage leak detection and regulatory reporting. | Requires a degree or 5 years of related experience in environmental science, knowledge of petroleum regulations, and French language skills. | Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.  With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.     OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com [https://owlservices.com/] and follow us on LinkedIn [https://www.linkedin.com/company/owl-services-northamerica]. The Role: The Environmental Compliance Specialist is responsible for providing support to the Regional Environmental Manager, interacting with regulatory agencies, monitoring leak detection and compliance testing of underground storage tank systems, monitoring and controlling spending and coordinating emergency response for environmental issues. Responsibilities: * Notice of Violations – Response to all violations incurred * Inspections – Coordinate all inspections to be conducted. Arrange inspections with inspectors, rectify deficiencies found in inspections conducted by OWL Services through Maintenance and Sales Representative to correct, where possible, prior to filing inspection report. * Report failures, as required. * Inventory Control Variances: Works with reportable to ensure all investigations are documented and acted upon. Tracks causes of variances and works with Operations, Maintenance, and Fuel Dispatch to ensure that the causes of variances are addressed per customer specified protocols * Manages and maintains compliance with state-specific fuel inventory reconciliation regulations  * Leak Detection Verification & Reporting-using a remote connection, ensure all fueling systems have monthly and if required weekly passing leak detection results. Ensures results for each fueling system at each store are archived in the required databases and accessible when there is an inspection of the facility. Work with Sales Representatives in ensuring dealers remain in Compliance with regulations * Develop statistics regarding leak detection for review with managers and Operations to communicate trends and develop a plan of action Requirements and Skills: * Bachelor’s degree in environmental science / environmental studies or five years of related experience in environmental petroleum compliance * Must speak French as a second language  * Must have knowledge of Canadian Petroleum regulations Compensation and Benefits * 10 Paid Holidays   * Flexible Time Off * 401(k) Company Match * Health, Dental, and Vision Insurance * HSA and FSA * Disability & Occupational Accident Insurance * Company-Paid Life Insurance Policy * Employee Assistance Program (EAP) * World-class paid training program for you to learn the skills for long term career success.

Oversee sales processes, develop new business opportunities, manage sales team, and build client relationships. | Proven sales management experience, ability to meet sales targets, strong negotiation and communication skills, and familiarity with sales software. | Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. Role We are seeking a results driven and experienced Accounts – Sales Manager to join our team. The Accounts – Sales Manager is responsible for overseeing the sales process, identifying new business opportunities, and managing a team of sales representatives. This is an opportunity for a long-term position and to join a growing company. Responsibilities • Negotiating pricing details with clients or customers to meet their needs while maintain profit margins for the company • Meeting with clients to discuss project details and develop proposals for new business opportunities • Identify opportunities for increasing sales • Building relationships with exists clients to ensure continued business • Review sales reports to identify trends and make strategic decisions to improve sales performance • Meeting with management to discuss performance metrics, goals, and progress toward objectives Requirements and Skills • Bachelor's degree in business, marketing, or related field • Proven experience as an Accounts – Sales Manager or in a similar sales leadership role • Demonstrated success in meeting and exceeding sales targets and managing key accounts • Strong negotiation, communication, and presentation skills • Solid understanding of sales techniques and customer relationship management • Analytical and strategic thinking • Familiarity with sales software and Microsoft Office Software Compensation and Benefits • 10 Paid Holidays • Flexible Time Off • 401(k) Company Match • Health, Dental, and Vision Insurance • HSA and FSA • Disability & Occupational Accident Insurance • Company-Paid Life Insurance Policy • Employee Assistance Program (EAP) • World-class paid training program for you to learn the skills for long term career success. OWL Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Perform installation, maintenance, and repair of petroleum equipment including fuel dispensers, tanks, and piping systems. | High school diploma or equivalent, industry experience, valid driver's license, strong attention to detail, ability to work independently and in a team. | Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. Role We are seeking a skilled and hardworking Pump and Tank Heavy Maintenance Technician to join our team. The Pump and Tank Technician is responsible for the maintenance, repair, and installation of pumps and tanks. This is an opportunity for a long term position and to join a growing company. Must have industry experience. Responsibilities Perform the installation, maintenance, and repair of petroleum equipment including, but not limited to: Fuel dispensers Under dispenser containment sumps - Including flex connectors, shear valves, etc. In-tank equipment such as submersible fuel pumps and drop tubes with overfill prevention valves. Storage tank top equipment such as tank sumps, product spill containers and manholes. Single and double-wall fiberglass systems Flexible piping systems Fusion welded piping systems Product entry fittings and repair fittings Knowledge of tank and line manifold systems is a plus Air Compressor & Hammer Dispenser island forms Piping trenches Manhole replacements Requirements and Skills Industry experience required High school diploma or equivalent Strong attention to detail Effective communication skills Work independently and as part of a team Valid Driver’s License Compensation and Benefits PTO 401(k) match Health, dental, vision, and life insurance OWL Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Build and maintain client relationships, ensure service quality, and support account retention and satisfaction. | Requires 5+ years in petroleum and 7+ years in customer-facing roles, with strong communication and organizational skills. | Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. The Role We are looking for a detail oriented and well organized Customer Success Coordinator to partner closely with our petroleum clients. Responsibilities: • Build and Maintain Client Relationships: Serve as the primary point of contact for assigned clients, fostering strong, trust-based relationships through regular communication, a clear understanding of client needs, and timely resolution of questions or concerns. • Ensure Service Excellence and Delivery: Oversee consistent, high-quality service delivery by coordinating with dispatch and internal teams as needed. Proactively address service disruptions, ensure follow-through, and collaborate cross-functionally to enhance overall client satisfaction. • Drive Account Health and Retention: Monitor account performance and client satisfaction, support retention efforts, and proactively identify and address potential risks to strengthen long-term client partnerships. • Customer Service, Dispatch, and Team Support: Provide high-volume customer service support via phone and email assist with dispatch coordination, and support Fikes teams to ensure services are delivered accurately, professionally, and on time. Strong communications kills and responsiveness are essential in this role. • Communication and Responsiveness Excellence: Act as a reliable, solutions-oriented liaison between customers and internal teams, ensuring inquiries, requests, and issues are handled efficiently, professionally, and with a customer-first mindset. • Account Administration and Continuous Improvement: Maintain accurate and up-to-date client records, track service activity, gather and analyze customer feedback, and make recommendations to continuously improve service quality and the overall customer experience. Requirements and Skills: • 5+ years of experience in the petroleum sector • 7+ years in a customer-facing role (customer success, support, or account management is ideal) • Excellent communication skills and a knack for connecting with people • Strong problem-solving skills and attention to detail • Great at juggling multiple priorities and working independently • Excellent written and verbal communication abilities. • Strong organizational skills and attention to detail. • Ability to prioritize and manage multiple tasks simultaneously. • Problem-solving mindset and a proactive approach to challenges. Compensation and Benefits • 10 Paid Holidays • Flexible Time Off • 401(k) Company Match • Health, Dental, and Vision Insurance • HSA and FSA • Disability & Occupational Accident Insurance • Company-Paid Life Insurance Policy • Employee Assistance Program (EAP) • World-class paid training program for you to learn the skills for long term career success.

Define and execute product vision and roadmap for security and POS technology, lead cross-functional teams through product lifecycle, manage vendor relationships, and oversee product profitability and national deployment. | 10+ years in product management or executive leadership in retail technology or security, experience with multi-site retail chains, strong technical knowledge of POS and security systems, national rollout experience, and strong leadership and communication skills. | Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. About the Role OWL Services is seeking a seasoned Product Management leader to define, build, and scale our security and point-of-sale (POS) technology offerings across the retail and convenience store industries. This role is pivotal in shaping our product strategy, driving innovation, and delivering integrated solutions that support our customers’ evolving needs. As VP of Product Management, you will guide cross-functional teams through the full product lifecycle—from strategy and vision, to development, launch, and national deployment—while ensuring profitability, scalability, and long-term customer success. The role will be remote with an ability to travel nationwide ~65% of the time. Key Responsibilities • Define and execute the product vision, strategy, and roadmap for security and POS offerings across retail and convenience store verticals. • Lead cross-functional teams in product development, go-to-market launches, and lifecycle management. • Analyze market trends, competitor intelligence, and customer feedback to shape product priorities and features. • Partner with Sales and Marketing to craft positioning, messaging, and customer adoption strategies. • Drive continuous innovation, including IoT integration, AI-driven analytics, cloud platforms, and evolving security standards. • Manage vendor and technology partner relationships to enhance offerings and ensure best-in-class integrations. • Oversee product P&L, ensuring profitability, scalability, and measurable business outcomes. • Serve as a subject matter expert and thought leader, representing OWL Services in the retail technology and security marketplace. Preferred Background • 10+ years of progressive experience in product management, strategy, or executive leadership roles within security, POS, or retail technology. • Proven success in developing and scaling technology products for multi-site retail or convenience store chains. • Strong knowledge of integrated security systems, POS platforms, and emerging retail technologies (AI, mobile payments, data analytics, loss prevention, etc.). • Experience managing national rollouts and coordinating across operations, sales, and service teams. • Exceptional leadership, strategic planning, and communication skills with the ability to influence at all levels. • Ability and willingness to travel nationally to meet clients, partners, and internal teams. Skills & Competencies • Strategic Visioning & Road mapping – ability to define long-term product direction and execute effectively. • Technical Expertise – understanding of retail technology stacks, integrated security solutions, POS hardware/software, and SaaS/cloud ecosystems. • Business Acumen – strong financial skills with experience managing product P&L, pricing models, and ROI analysis. • Innovation Mindset – ability to identify and implement IoT, AI, and cloud innovations into practical customer solutions. • Cross-Functional Leadership – proven success leading product, engineering, operations, sales, and marketing teams. • Customer-Centric Approach – experience gathering VOC (voice of customer), translating insights into features and market opportunities. • Go-to-Market Execution – expertise in product positioning, market entry, and adoption strategies. • Partnership & Vendor Management – skilled at negotiating, aligning, and integrating third-party technology partnerships. • Communication & Influence – strong presentation, storytelling, and executive stakeholder engagement skills. • Change Management – ability to lead through transformation in fast-paced, high-growth environments. Compensation and Benefits • 10 Paid Holidays • Flexible Time Off • 401(k) Company Match • Health, Dental, and Vision Insurance • HSA and FSA • Disability & Occupational Accident Insurance • Company-Paid Life Insurance Policy • Employee Assistance Program (EAP) • World-class paid training program for you to learn the skills for long term career success. Req 3216