Outreach

Design, optimize, and validate data pipelines and schemas to deliver high-quality data solutions supporting business functions across Finance, Analytics, and Support systems. | 3+ years of data engineering experience with strong programming skills, knowledge of distributed systems, data stores, and analytics toolchains like Databricks and Spark. | This a Full Remote job, the offer is available from: United States About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io. About the Team Data is at the core of Outreach's strategy. It drives our product and our customers to the highest levels of success. We use it to derive customer health scores and revenue dashboards, monitor operational metrics of our AWS infrastructure, increase product engagement and user productivity through natural language understanding, and power predictive insights and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows. The Business Systems Data Engineering team is on a mission to bring relevant data to every person at Outreach while advancing the use of data and promoting an insight-centric culture. We are a centralized resource providing a suite of services to Outreach business functions across Finance, Analytics, and Support systems, with data as the critical component to a seamless experience. Our Vision of You • Data is your passion, from schema design to understanding data pipelines to data validation and optimization. You love everything about data and live in this world. • You strive to become an expert in analytics toolchains and solutions (such as Databricks, Python, Spark) and understand their nuances as you optimize schemas to take advantage of their unique features. • You are meticulous about data and data-pipeline quality and obsessive about building solutions that verify data correctness at every step of the pipeline Basic Qualifications • 3+ years of Data Engineering experience • Excellent communication and collaboration skills. • Passionate about working cross-org to understand business requirements and drive decisions about how to best deliver value. • Good understanding of RDBMS and NoSQL data stores and when to use each • Experience with OLAP and OLTP type datastores including schema design and query optimization • Experience working with processing large amounts of data • Experience with distributed bus systems (Kafka, RabbitMQ) • Strong skills in at least one programming language languages (Python, Ruby, Golang) • Experience with Spark Ecosystem (Presto, Delta Lake, Databricks, etc.) • You embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusionWe’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. This offer from "Outreach" has been enriched by Jobgether.com and got a 75% flex score.

Lead and scale a technical consulting team to deliver AI-powered solutions, drive customer AI transformation, and influence product roadmap through customer insights. | 10+ years in technical consulting or solution architecture with hands-on AI/ML implementation experience, strong SaaS and cloud expertise, and executive stakeholder engagement skills. | About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io. About the Role: We are seeking a strategic and technically focused Director of Technical Consulting & AI Transformation to lead a high-performing team of technical architects, technical consultants, and engineers. This team partners with enterprise customers to guide complex implementations, activate advanced AI capabilities, and drive measurable business outcomes. You’ll play a central role in our services-led growth strategy—accelerating time-to-value and influencing product evolution through real-world customer insight. With a strong foundation in AI/ML deployment, you’ll lead customers through use case design, model optimization, and enterprise-grade delivery of Outreach’s platform. Your Daily Adventures Will Include: • Lead and scale a team of technical architects and consultants delivering complex technical solutions and AI-powered transformations. • Embed into strategic accounts to accelerate adoption, gather deep feedback, and operationalize scalable solutions. • Drive customer AI transformation initiatives by identifying use cases and leading implementation of predictive analytics, intelligent automation, and workflow optimization. • Guide customers through data preparation, model integration, and deployment best practices. • Own the strategy and execution of Outreach’s technical delivery standards to ensure high-quality, scalable, and repeatable implementations. • Collaborate cross-functionally with Product, Sales, Engineering, and Customer Success to influence roadmap and support AI capability rollout. • Support high-impact pre-sales engagements through technical scoping, solution design, and proof-of-value efforts. • Define and track delivery KPIs (e.g., time-to-value, platform adoption, performance metrics) to drive operational excellence. • Contribute to Outreach’s AI thought leadership and represent customer needs in product development discussions. Our Vision of You: • 10+ years in technical consulting, solution architecture, or implementation leadership, ideally in enterprise SaaS. • Proven success leading customer-facing teams including technical architects or similar roles at the intersection of product, services, and innovation. • Deep understanding of AI/ML models, APIs, data pipelines, and deployment infrastructure. • Hands-on implementation experience with AI use cases such as NLP, computer vision, or predictive analytics. • Involvement in data preparation, model fine-tuning, and performance optimization. • Strong technical acumen across SaaS platforms, enterprise integrations, cloud architecture, and GTM/SalesTech ecosystems. • Experience translating complex business goals into technical solutions that drive measurable impact. • Executive-level communication and stakeholder engagement skills. • Strong operational mindset with experience driving KPIs, process improvements, and scalable delivery models. • Passion for innovation, cross-functional collaboration, and building high-impact customer experiences. Why Join Outreach? • Help shape the future of GTM and AI adoption at scale powered through Professional Services. • Be part of a team driving real product impact through deep customer engagement. • Lead Outreach’s evolution of services-led growth—where technical delivery is a strategic advantage. • Thrive in a remote-first environment with a culture rooted in curiosity, inclusion, and excellence. Why You’ll Love It Here • Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military