Outliant

Manage and nurture strategic client relationships, align internal teams with client priorities, and identify growth opportunities to maximize client satisfaction and company value. | 5+ years in account management or customer success with experience in digital agencies or tech, strong strategic and communication skills, familiarity with digital marketing tools, and ability to work in fast-paced agile environments. | About us: Outliant is a fully-remote, US-based, digital product development and startup consulting company, with a team of culturally diverse creators whose exceptional skills and talents help conceive seamless digital products. Our teams exhibit work-play energy that supports individual growth, as well as encourages the freedom of creativity and “thinking outside the box.” Our Core Values: Pursuit of Excellence: We are extremely competitive, ambitious, and driven to be exceptional – as individuals, teams, and as an organization. There is no standard high enough and we will never settle. We aspire to attract, retain, and empower the very best people. Startup Mentality: Outliant began with 5 startup founders, and startup culture is deep in our DNA. It’s a critical advantage that allows us to move faster, be more resourceful, and empower our team at all levels. We are in the early chapters of our journey. World-Class Remote Collaboration: Outliant is (and always has been) a 100% remote company – we have no offices and our teams are distributed around the world. Given the freedom and autonomy this provides, we require that our people excel in this remote structure. About the role: We are looking for an experienced Account Manager to act as the main point of contact and trusted advisor for our clients. This role focuses on building strong, long-term relationships, ensuring client satisfaction, and identifying growth opportunities. You will collaborate closely with clients to understand their business goals and ensure our products and services deliver maximum value for them. Seniority Level: Senior Responsibilities: • Manage and nurture strategic client relationships, acting as their main point of contact and trusted advisor. • Collaborate closely with clients to understand and define their business goals, technology needs, and growth opportunities. • Provide guidance on how our solutions can help them achieve their business goals and customer acquisition strategies. • Develop and maintain detailed account plans that highlight growth areas, upsell opportunities, and collaborative initiatives. • Act as a strategic partner to the client, communicating effectively with stakeholders at different levels. • Align internal teams (sales, development, strategy) around the client's priorities and changing needs. • Anticipate market trends and client challenges to proactively recommend solutions. • Foster long-term trust and position the company as an indispensable strategic partner for the client's success. Requirements: • 5+ years of experience in Account Management, Customer Success, or similar roles, preferably in digital agencies or technology companies. • Demonstrated experience in managing and growing relationships with strategic clients. • Proven success in identifying growth and upsell opportunities within existing accounts. • Familiarity with digital marketing tools and platforms (e.g., CMS, Analytics, CRM, marketing automation). • Ability to influence and coordinate both internal teams and external stakeholders. • Comfortable working in agile, fast-paced environments with cross-functional teams. • Solid knowledge of web technologies and digital customer acquisition models. • Proven track record of advising and managing relationships with mid and senior-level stakeholders. • Strong business acumen and strategic thinking skills. • Exceptional communication, presentation, and interpersonal skills. What’s in it for you? As a full-time member of our team, you’ll enjoy: • Paid Time Off • Non-working holidays per country of residence • Medical/ Dental / Vision insurance (US-W2) • We are a diverse, global team! 🌍 Important Notice To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers. All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at recruitment@outliant.com. Please be assured that we are fully committed to maintaining integrity in our hiring process.

Manage end-to-end digital marketing projects across multiple channels for franchise/multi-location clients, ensuring timely delivery, budget adherence, and client satisfaction. | 5+ years experience managing digital marketing projects in an agency setting, client-facing skills, franchise/multi-location business experience, project management expertise, and strong communication skills. | About Us Outliant is a fully remote, US-based digital product development and startup consulting company, proudly acquired by Ignite Visibility. We specialize in bringing visionary ideas to life through intuitive, high-performing digital products. Our globally diverse team is made up of passionate creators, designers, and engineers who thrive on collaboration, innovation, and pushing boundaries. We believe in the power of blending work and play to foster personal growth, bold thinking, and creative freedom. Now, as part of Ignite Visibility, we’re entering an exciting new chapter—expanding our reach, enhancing our capabilities, and continuing to build exceptional digital experiences that make a real impact. About the role: Ignite Visibility is looking for a talented international full time Digital Marketing Project Manager to join our team. The Project Manager is a client-facing role that oversees the entire life of digital projects across various marketing channels from the inception stage to the launch of the completion of the project for franchise/multi location clients. This role involves close collaboration with external stakeholders, internal teams, and vendors to define project scopes, lead the execution of marketing initiatives, and prepare regular project status reports. Success in this position requires comfort with fast-paced, dynamic environments, along with the ability to adapt to shifting schedules, evolving expectations, and resource management demands. Kindly Note: Applicants must be willing, and able, to work US business hours. This is an inherent requirement for the job Seniority Level: Senior Level Responsibilities: • Manage end-to-end digital marketing projects across SEO, Paid Media, website, lifecycle, organic social, Content, PR, and other channels of digital marketing to deliverable marketing projects on time, on budget, and quality • Serves as the day-to-day point of contact for assigned projects across franchise and multi-location clients • Assists in the initial on boarding of new client projects • Manages client expectations and strategies from inception to delivery • Sets and prepares the budget, tools, scope, and timeline for digital marketing channel projects • Ensures project profitability and efficiencies while utilizing agency resources • Collaborates with internal departments to ensure the delivery of timely quality work • Creates deadlines and action items for every project team member • Oversees code development and testing • Manages project launch activities • Leads daily or weekly project team meetings to review progress • Communicates regular project status updates for the external stakeholders • Responsible for obtaining client approvals for all new estimates and change orders • Addresses bottlenecks and adjusts the timeline and deliverables • Works with team members individually to resolve any issues • Reviews, analyzes, and evaluates current operational processes and performance regarding projects, recommending solutions for improvement when necessary • Builds and maintains relationships with all department heads, account management team, external partners, and vendors to assist in making decisions regarding marketing project activities • Schedules and participates in a weekly update meeting with the Director of Operations to discuss priorities, accomplishments, and hurdles • Uses all of the company’s business management and communication platforms to keep stakeholders informed, tasks assigned and projects well managed in accordance with deadlines • Ability to communicate rapidly and effectively with all parties involved in the projects • Performs ongoing professional development to keep pace with changes and trends within the digital marketing industry • Stays on top of industry trends in order to stay on the cutting edge • Assists sales team with presentations and proposal development • Performs other duties as assigned by management Requirements: • Minimum 5+ years of experience managing end-to-end digital marketing projects across several channels of digital marketing disciplines • Experience in franchise or multi-location businesses • Must possess agency setting experience and experienced being client-facing • Positive altitude and able to motivate teams to meet project deadlines • Ability to manage cross-disciplinary teams from strategy, design, content, and development phases • Knowledge of project management frameworks • Demonstrated experience managing and leading multiple concurrent projects across SEO, Paid Media, Email, CRO, social media, and more • Well-developed English communication skills with a focus on clear, intentional, friendly written and verbal communication • Ability to forecast, benchmark, and analyze project budgets both from an hour based as well as costs/profits approach • Demonstrated skills and ability in project management and planning, project risk management, resource management, budget management, and team coordination • Hands-on experience with project management software such as Monday.com or similar project management system • Communicates effectively in English and is comfortable leading internal and external meetings • Demonstrates excellent time-management, organization, and problem-solving skills • Strategic and critical thinking skills, including exercising professional judgment Why Ignite Visibility? • A collaborative environment focused on client success and career development • Fully remote workforce with optional San Diego office • Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative) • Named Fastest-Growing Private Companies in San Diego (2016-2020) • Named Best Places to Work in San Diego 2017, 2020 • Named Inc 5000 Fastest Growing Companies 2017-2020 • San Diego Business Journal Best Place to Work, 2024 Benefits • Competitive salary • Fully remote work schedules • Opportunities for comprehensive benefits & extra time off around major holidays • Employee advancement and growth potential • Company-sponsored professional development opportunities Important Notice To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers. All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at recruitment@outliant.com. Please be assured that we are fully committed to maintaining integrity in our hiring process.

Manage end-to-end digital marketing projects across multiple channels, lead client communications, oversee budgets and timelines, coordinate cross-disciplinary teams, and ensure project delivery and profitability. | Requires 5+ years managing digital marketing projects in an agency setting with client-facing experience, knowledge of multiple digital marketing channels, project management frameworks, budget forecasting, and proficiency with project management software. | About Us Outliant is a fully remote, US-based digital product development and startup consulting company, proudly acquired by Ignite Visibility. We specialize in bringing visionary ideas to life through intuitive, high-performing digital products. Our globally diverse team is made up of passionate creators, designers, and engineers who thrive on collaboration, innovation, and pushing boundaries. We believe in the power of blending work and play to foster personal growth, bold thinking, and creative freedom. Now, as part of Ignite Visibility, we’re entering an exciting new chapter—expanding our reach, enhancing our capabilities, and continuing to build exceptional digital experiences that make a real impact. About the role: Ignite Visibility is looking for a talented international full time Digital Marketing Project Manager to join our team. The Project Manager is a client-facing role that oversees the entire life of digital projects across various marketing channels from the inception stage to the launch of the completion of the project for franchise/multi location clients. This role involves close collaboration with external stakeholders, internal teams, and vendors to define project scopes, lead the execution of marketing initiatives, and prepare regular project status reports. Success in this position requires comfort with fast-paced, dynamic environments, along with the ability to adapt to shifting schedules, evolving expectations, and resource management demands. Kindly Note: Applicants must be willing, and able, to work US business hours. This is an inherent requirement for the job Seniority Level: Senior Level Responsibilities: • Manage end-to-end digital marketing projects across SEO, Paid Media, website, lifecycle, organic social, Content, PR, and other channels of digital marketing to deliverable marketing projects on time, on budget, and quality • Serves as the day-to-day point of contact for assigned projects across franchise and multi-location clients • Assists in the initial on boarding of new client projects • Manages client expectations and strategies from inception to delivery • Sets and prepares the budget, tools, scope, and timeline for digital marketing channel projects • Ensures project profitability and efficiencies while utilizing agency resources • Collaborates with internal departments to ensure the delivery of timely quality work • Creates deadlines and action items for every project team member • Oversees code development and testing • Manages project launch activities • Leads daily or weekly project team meetings to review progress • Communicates regular project status updates for the external stakeholders • Responsible for obtaining client approvals for all new estimates and change orders • Addresses bottlenecks and adjusts the timeline and deliverables • Works with team members individually to resolve any issues • Reviews, analyzes, and evaluates current operational processes and performance regarding projects, recommending solutions for improvement when necessary • Builds and maintains relationships with all department heads, account management team, external partners, and vendors to assist in making decisions regarding marketing project activities • Schedules and participates in a weekly update meeting with the Director of Operations to discuss priorities, accomplishments, and hurdles • Uses all of the company’s business management and communication platforms to keep stakeholders informed, tasks assigned and projects well managed in accordance with deadlines • Ability to communicate rapidly and effectively with all parties involved in the projects • Performs ongoing professional development to keep pace with changes and trends within the digital marketing industry • Stays on top of industry trends in order to stay on the cutting edge • Assists sales team with presentations and proposal development • Performs other duties as assigned by management Requirements: • Minimum 5+ years of experience managing end-to-end digital marketing projects across several channels of digital marketing disciplines • Experience in franchise or multi-location businesses • Must possess agency setting experience and experienced being client-facing • Positive altitude and able to motivate teams to meet project deadlines • Ability to manage cross-disciplinary teams from strategy, design, content, and development phases • Knowledge of project management frameworks • Demonstrated experience managing and leading multiple concurrent projects across SEO, Paid Media, Email, CRO, social media, and more • Well-developed English communication skills with a focus on clear, intentional, friendly written and verbal communication • Ability to forecast, benchmark, and analyze project budgets both from an hour based as well as costs/profits approach • Demonstrated skills and ability in project management and planning, project risk management, resource management, budget management, and team coordination • Hands-on experience with project management software such as Monday.com or similar project management system • Communicates effectively in English and is comfortable leading internal and external meetings • Demonstrates excellent time-management, organization, and problem-solving skills • Strategic and critical thinking skills, including exercising professional judgment Why Ignite Visibility? • A collaborative environment focused on client success and career development • Fully remote workforce with optional San Diego office • Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative) • Named Fastest-Growing Private Companies in San Diego (2016-2020) • Named Best Places to Work in San Diego 2017, 2020 • Named Inc 5000 Fastest Growing Companies 2017-2020 • San Diego Business Journal Best Place to Work, 2024 Benefits • Competitive salary • Fully remote work schedules • Opportunities for comprehensive benefits & extra time off around major holidays • Employee advancement and growth potential • Company-sponsored professional development opportunities Important Notice To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers. All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at recruitment@outliant.com. Please be assured that we are fully committed to maintaining integrity in our hiring process.

Manage end-to-end digital marketing projects across multiple channels for franchise/multi-location clients, ensuring on-time, on-budget delivery and client satisfaction. | 5+ years managing digital marketing projects in an agency setting, client-facing experience, knowledge of project management frameworks, strong communication and budget management skills, and ability to lead cross-disciplinary teams. | About Us Outliant is a fully remote, US-based digital product development and startup consulting company, proudly acquired by Ignite Visibility. We specialize in bringing visionary ideas to life through intuitive, high-performing digital products. Our globally diverse team is made up of passionate creators, designers, and engineers who thrive on collaboration, innovation, and pushing boundaries. We believe in the power of blending work and play to foster personal growth, bold thinking, and creative freedom. Now, as part of Ignite Visibility, we’re entering an exciting new chapter—expanding our reach, enhancing our capabilities, and continuing to build exceptional digital experiences that make a real impact. About the role: Ignite Visibility is looking for a talented international full time Digital Marketing Project Manager to join our team. The Project Manager is a client-facing role that oversees the entire life of digital projects across various marketing channels from the inception stage to the launch of the completion of the project for franchise/multi location clients. This role involves close collaboration with external stakeholders, internal teams, and vendors to define project scopes, lead the execution of marketing initiatives, and prepare regular project status reports. Success in this position requires comfort with fast-paced, dynamic environments, along with the ability to adapt to shifting schedules, evolving expectations, and resource management demands. Kindly Note: Applicants must be willing, and able, to work US business hours. This is an inherent requirement for the job Seniority Level: Senior Level Responsibilities: • Manage end-to-end digital marketing projects across SEO, Paid Media, website, lifecycle, organic social, Content, PR, and other channels of digital marketing to deliverable marketing projects on time, on budget, and quality • Serves as the day-to-day point of contact for assigned projects across franchise and multi-location clients • Assists in the initial on boarding of new client projects • Manages client expectations and strategies from inception to delivery • Sets and prepares the budget, tools, scope, and timeline for digital marketing channel projects • Ensures project profitability and efficiencies while utilizing agency resources • Collaborates with internal departments to ensure the delivery of timely quality work • Creates deadlines and action items for every project team member • Oversees code development and testing • Manages project launch activities • Leads daily or weekly project team meetings to review progress • Communicates regular project status updates for the external stakeholders • Responsible for obtaining client approvals for all new estimates and change orders • Addresses bottlenecks and adjusts the timeline and deliverables • Works with team members individually to resolve any issues • Reviews, analyzes, and evaluates current operational processes and performance regarding projects, recommending solutions for improvement when necessary • Builds and maintains relationships with all department heads, account management team, external partners, and vendors to assist in making decisions regarding marketing project activities • Schedules and participates in a weekly update meeting with the Director of Operations to discuss priorities, accomplishments, and hurdles • Uses all of the company’s business management and communication platforms to keep stakeholders informed, tasks assigned and projects well managed in accordance with deadlines • Ability to communicate rapidly and effectively with all parties involved in the projects • Performs ongoing professional development to keep pace with changes and trends within the digital marketing industry • Stays on top of industry trends in order to stay on the cutting edge • Assists sales team with presentations and proposal development • Performs other duties as assigned by management Requirements: • Minimum 5+ years of experience managing end-to-end digital marketing projects across several channels of digital marketing disciplines • Experience in franchise or multi-location businesses • Must possess agency setting experience and experienced being client-facing • Positive altitude and able to motivate teams to meet project deadlines • Ability to manage cross-disciplinary teams from strategy, design, content, and development phases • Knowledge of project management frameworks • Demonstrated experience managing and leading multiple concurrent projects across SEO, Paid Media, Email, CRO, social media, and more • Well-developed English communication skills with a focus on clear, intentional, friendly written and verbal communication • Ability to forecast, benchmark, and analyze project budgets both from an hour based as well as costs/profits approach • Demonstrated skills and ability in project management and planning, project risk management, resource management, budget management, and team coordination • Hands-on experience with project management software such as Monday.com or similar project management system • Communicates effectively in English and is comfortable leading internal and external meetings • Demonstrates excellent time-management, organization, and problem-solving skills • Strategic and critical thinking skills, including exercising professional judgment Why Ignite Visibility? • A collaborative environment focused on client success and career development • Fully remote workforce with optional San Diego office • Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative) • Named Fastest-Growing Private Companies in San Diego (2016-2020) • Named Best Places to Work in San Diego 2017, 2020 • Named Inc 5000 Fastest Growing Companies 2017-2020 • San Diego Business Journal Best Place to Work, 2024 Benefits • Competitive salary • Fully remote work schedules • Opportunities for comprehensive benefits & extra time off around major holidays • Employee advancement and growth potential • Company-sponsored professional development opportunities Important Notice To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers. All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at recruitment@outliant.com. Please be assured that we are fully committed to maintaining integrity in our hiring process.