4 open positions available
Field incoming requests, schedule service visits, and maintain customer database to ensure customer satisfaction. | High school diploma, valid driver’s license, customer service experience preferred, ability to work independently, and pass background checks. | Overview If You’re the Best at Sales, You Have a Place with the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our New Customer Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a New Customer Service Specialist, you’ll play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you! • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate • Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results • Reschedule unserviced accounts within 24 hours • Participate in quality assurance processes, programs and initiatives • Safeguards customer’s privacy and other proprietary information What type of benefits will you receive? • Competitive earnings starting at $20-$22 per hour. • Competitive earnings • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance • 401(k) plan with company match, employee stock purchase plan • Paid vacation, holidays, and sick leave • Employee discounts, tuition reimbursement, dependent scholarship awards • Industry leading, quality, comprehensive training program Why should you choose Orkin? • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers • The Pest Management Industry is growing - and is a recession resistant line of business • You have a service-oriented mindset that leads you to build loyalty and trust with clients • You hold yourself responsible to commitments • You value being part of a team • You want to join a company that supports the community • Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? • Customer Service experience preferred • High School Diploma or equivalent required • Valid driver’s license required with a good driving record • Ability to pass a drug screen and background check is required • Ability to obtain the appropriate pesticide license/certification if required (company paid) • Ability to work in the field independently and interact with our great clients Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Lead and coach customer service agents, monitor call quality, handle escalations, and support team motivation in a remote environment. | High school diploma or GED, 2-3 years call center leadership experience, proficient in computer applications, and a suitable home office setup. | Overview: Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented Customer Service Team Leads for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities: At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Customer Service Team Leads are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will spend… 80% of the time performing the following Lead Agent duties: • Lead and drive key initiatives that align with company goals and Ethos • Lead by example and ensure all company policies and procedures are followed • Monitor agent call activity to ensure calls are answered • Providing frequent coaching to agents based on QA feedback, metrics, customer survey responses, and your own ticket observations • Occasionally handling angry customer escalations • Train new and current agents to respond to customer questions and complaints • Sidecar on calls when appropriate to support specific skill development • Assist customer service in absence of other members in leadership and when requested • Respond to customer inquiries via online platforms • Lead activities for employee engagement and team motivation • Open and close facility as needed to include adjusting assigned shift schedules to allow for adequate daily supervisor staffing • Other duties as assigned 20% of the time performing: • Handle inbound back-to-back calls to support our customers and branch partners • During peak season you can expect heavy call volume • Identify customers’ needs, clarify information, research every issue and provide solutions We Offer… • Quality Training Program that will equip you with the skills and knowledge to grow professionally • Gamification methods to measure performance and increase engagement virtually • Variety of Schedules (Schedule may include nights, weekends, and holidays) • Great pay and incentives (min $18.75 hour plus 3% sales commission on every sale made) • Comprehensive benefits package including medical, dental, vision & life Insurance • 401(k) plan with company match, employee stock purchase plan • Paid vacation, holidays, and sick time • Employee discounts, tuition reimbursement, dependent scholarship awards Why Orkin? • Founded in 1901, Orkin Pest Control is a global residential and business service provider • Consecutive years of improved earnings with over 2 million customers • Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA • Orkin’s Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications: What’s required • High School/GED • 2 – 3 years call center leadership experience is a plus • Ability to pass a computer assessment • We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements • Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise • A workspace with adequate furnishings (e.g., a desk and chair) and lighting • Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you’ll need • Excellent interpersonal and communication skills • Strong computer skills in various software and web-based applications • Proficient in Microsoft Office • Comfortable working in a high-volume role • Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Conducting home inspections, explaining findings, closing sales, managing appointments, and representing the company professionally. | High school diploma, ability to work in various conditions, physical ability to climb and carry loads, and safety compliance. | Overview : If Youre Great at Sales, Weve Got the Career for You Are you a natural at connecting with people and closing deals? At Orkin, well turn your drive and people skills into a successful, long-term sales career with uncapped earning potential and the backing of the most recognized name in pest control. As an Orkin Sales Inspector, youll offer homeowners genuine peace of mind by providing trusted protection backed by over 120 years of expertise, the Orkin Guarantee, and a brand customers already trust. Youll also enjoy award-winning training, career development, and the satisfaction of helping families protect their most valuable investment, their home. Why Orkin? At Orkin, we do more than eliminate pests we protect health, homes, and peace of mind by providing many different services, including : Attic cleanouts for wildlife issues Crawl space remediation Termite treatments and complete pest control solutions Full home exclusions using metal and professional-grade sealants We are driven by a shared mission and grounded in values that define everything we do : Safety Professionalism Empathy Integrity Innovation With a reputation built over more than a century and a team-first culture, youll feel supported from day one with the freedom and tools to succeed. Responsibilities : What Youll Be Doing Conducting full-home inspections (from attic to crawl space) Build trust by explaining your findings clearly and recommending the best treatment options. Close sales by showcasing the value, protection, and long-term benefits of Orkins services Manage appointments, follow-ups, and documentation using a company-provided iPad. Work independently, prioritize your schedule, and maximize leads and self-generated opportunities. Represent Orkin with professionalism, empathy, and integrity every step of the way. Whats In It for You? Top Earning Potential : Average First Year Earnings between $70,000 and $100,000 (base + commission) Uncapped Commission : The more you sell, the more you earn Company Vehicle : Gas card included Paid Training : No pest control experience required well teach you everything. Benefits that Go Beyond : o Medical, Dental, Vision, & Life Insurance o 401(k) with company match o Paid vacation, sick leave, and holidays o Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities Recognition & Awards : Top performers can earn exclusive annual incentive trips and advancement opportunities Qualifications : Youd Be a Great Fit If You : Love meeting new people and helping solve real problems Are confident, competitive, and goal-driven Can work independently and stay organized Dont mind climbing, crawling, or working in various weather conditions. Minimum Requirements : High School Diploma or equivalent required Use a ladder safely within the manufacturers weight capacity. Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, rooftops, etc. Wear personal protective equipment (PPE), which sometimes requires an OSHA-compliant respirator. Orkin is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #ORKAPP 12 / 8 / 2025
Conducting home inspections, explaining findings, closing sales, managing appointments, and representing the company professionally. | High school diploma, physical ability to access various spaces, and safety equipment use. | Overview: If You’re Great at Sales, We’ve Got the Career for You Are you a natural at connecting with people and closing deals? At Orkin, we’ll turn your drive and people skills into a successful, long-term sales career – with uncapped earning potential and the backing of the most recognized name in pest control. As an Orkin Sales Inspector, you’ll offer homeowners genuine peace of mind by providing trusted protection backed by over 120 years of expertise, the Orkin Guarantee, and a brand customers already trust. You’ll also enjoy award-winning training, career development, and the satisfaction of helping families protect their most valuable investment, their home. Why Orkin? At Orkin, we do more than eliminate pests – we protect health, homes, and peace of mind by providing many different services, including: · Attic cleanouts for wildlife issues · Crawl space remediation · Termite treatments and complete pest control solutions · Full home exclusions using metal and professional-grade sealants We are driven by a shared mission and grounded in values that define everything we do: · Safety · Professionalism · Empathy · Integrity · Innovation With a reputation built over more than a century and a team-first culture, you’ll feel supported from day one – with the freedom and tools to succeed. Responsibilities: What You’ll Be Doing · Conducting full-home inspections (from attic to crawl space) · Build trust by explaining your findings clearly and recommending the best treatment options. · Close sales by showcasing the value, protection, and long-term benefits of Orkin’s services · Manage appointments, follow-ups, and documentation using a company-provided iPad. · Work independently, prioritize your schedule, and maximize leads and self-generated opportunities. · Represent Orkin with professionalism, empathy, and integrity every step of the way. What’s In It for You? · Top Earning Potential: Average First Year Earnings between $70,000 and $100,000 (base + commission) · Uncapped Commission: The more you sell, the more you earn · Company Vehicle: Gas card included · Paid Training: No pest control experience required – we’ll teach you everything. · Benefits that Go Beyond: - Medical, Dental, Vision, & Life Insurance - 401(k) with company match - Paid vacation, sick leave, and holidays - Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities · Recognition & Awards: Top performers can earn exclusive annual incentive trips and advancement opportunities Qualifications: You’d Be a Great Fit If You: · Love meeting new people and helping solve real problems · Are confident, competitive, and goal-driven · Can work independently and stay organized · Don’t mind climbing, crawling, or working in various weather conditions. Minimum Requirements · High School Diploma or equivalent required · Use a ladder safely within the manufacturer’s weight capacity. · Lift and carry up to 50 lbs. · Safely access crawl spaces, attics, confined spaces, rooftops, etc. · Wear personal protective equipment (PPE), which sometimes requires an OSHA-compliant respirator. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #ORKAPP 12/30 Overview: If You’re Great at Sales, We’ve Got the Career for You Are you a natural at connecting with people and closing deals? At Orkin, we’ll turn your drive and people skills into a successful, long-term sales career – with uncapped earning potential and the backing of the most recognized name in pest control. As an Orkin Sales Inspector, you’ll offer homeowners genuine peace of mind by providing trusted protection backed by over 120 years of expertise, the Orkin Guarantee, and a brand customers already trust. You’ll also enjoy award-winning training, career development, and the satisfaction of helping families protect their most valuable investment, their home. Why Orkin? At Orkin, we do more than eliminate pests – we protect health, homes, and peace of mind by providing many different services, including: · Attic cleanouts for wildlife issues · Crawl space remediation · Termite treatments and complete pest control solutions · Full home exclusions using metal and professional-grade sealants We are driven by a shared mission and grounded in values that define everything we do: · Safety · Professionalism · Empathy · Integrity · Innovation With a reputation built over more than a century and a team-first culture, you’ll feel supported from day one – with the freedom and tools to succeed. Responsibilities: What You’ll Be Doing · Conducting full-home inspections (from attic to crawl space) · Build trust by explaining your findings clearly and recommending the best treatment options. · Close sales by showcasing the value, protection, and long-term benefits of Orkin’s services · Manage appointments, follow-ups, and documentation using a company-provided iPad. · Work independently, prioritize your schedule, and maximize leads and self-generated opportunities. · Represent Orkin with professionalism, empathy, and integrity every step of the way. What’s In It for You? · Top Earning Potential: Average First Year Earnings between $70,000 and $100,000 (base + commission) · Uncapped Commission: The more you sell, the more you earn · Company Vehicle: Gas card included · Paid Training: No pest control experience required – we’ll teach you everything. · Benefits that Go Beyond: - Medical, Dental, Vision, & Life Insurance - 401(k) with company match - Paid vacation, sick leave, and holidays - Employee Stock Purchase Plan, tuition reimbursement, and scholarship opportunities · Recognition & Awards: Top performers can earn exclusive annual incentive trips and advancement opportunities Qualifications: You’d Be a Great Fit If You: · Love meeting new people and helping solve real problems · Are confident, competitive, and goal-driven · Can work independently and stay organized · Don’t mind climbing, crawling, or working in various weather conditions. Minimum Requirements · High School Diploma or equivalent required · Use a ladder safely within the manufacturer’s weight capacity. · Lift and carry up to 50 lbs. · Safely access crawl spaces, attics, confined spaces, rooftops, etc. · Wear personal protective equipment (PPE), which sometimes requires an OSHA-compliant respirator. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #ORKAPP 12/30
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