OPERATION SMILE

Process and record donor checks, prepare batches for third-party processing, perform deposits, communicate with processors and internal teams, and support finance department administrative tasks. | Currently enrolled in a relevant college program, proficiency in Microsoft Office, strong attention to detail, communication skills, confidentiality, and ability to work independently and collaboratively. | Description Role: Finance Intern - Check Processing Department: Finance Location: Virginia Beach, VA - Hybrid with remote flexibility General Description: Operation Smile is seeking a motivated and detail-oriented Finance Intern to assist with the processing and depositing of donor checks during our peak giving season. This position plays a key role in ensuring the accurate and timely handling of donations that directly support our global mission. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality. Essential Functions: • Process and record incoming donor checks in accordance with internal finance procedures. • Prepare donor check batches to our third-party check processor. • Perform in-house deposits of select donor checks. • Communicate regularly with the third-party processor, as well as internal teams. • Maintain organized digital and physical storage of all processed checks. • Support the Finance Department with other administrative and donation processing tasks as needed. Requirements Job Qualifications and Skills Required: • Currently enrolled in a college or university program (Accounting, Finance, Business Administration, or related field preferred). • Strong attention to detail and commitment to accuracy. • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (especially Excel and Outlook). • Ability to maintain confidentiality and handle sensitive donor information. • Reliable, professional, and able to work independently and collaboratively in an office setting. Additional Information· • This is an in-person internship located at Operation Smile’s headquarters in Virginia Beach, VA. • Expected work schedule: 15–20 hours per week between November 10, 2025, and January 2026. • Compensation: $15 Per Hour Description Role: Finance Intern - Check Processing Department: Finance Location: Virginia Beach, VA - Hybrid with remote flexibility General Description: Operation Smile is seeking a motivated and detail-oriented Finance Intern to assist with the processing and depositing of donor checks during our peak giving season. This position plays a key role in ensuring the accurate and timely handling of donations that directly support our global mission. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality. Essential Functions: • Process and record incoming donor checks in accordance with internal finance procedures. • Prepare donor check batches to our third-party check processor. • Perform in-house deposits of select donor checks. • Communicate regularly with the third-party processor, as well as internal teams. • Maintain organized digital and physical storage of all processed checks. • Support the Finance Department with other administrative and donation processing tasks as needed. Requirements Job Qualifications and Skills Required: • Currently enrolled in a college or university program (Accounting, Finance, Business Administration, or related field preferred). • Strong attention to detail and commitment to accuracy. • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (especially Excel and Outlook). • Ability to maintain confidentiality and handle sensitive donor information. • Reliable, professional, and able to work independently and collaboratively in an office setting. Additional Information· • This is an in-person internship located at Operation Smile’s headquarters in Virginia Beach, VA. • Expected work schedule: 15–20 hours per week between November 10, 2025, and January 2026. • Compensation: $15 Per Hour

Lead global marketing project management, optimize workflows, manage budgets and invoices, collaborate cross-functionally, and track marketing performance. | Bachelor's degree required, 5+ years marketing operations or project management experience, strong organizational and financial skills, and experience with project management tools. | Description Role: Marketing Operations Manager Department: Global Marketing and Communications Location: Remote, United States Based (local Virgnia Beach candidates required to work hybrid) General Description: The Marketing Operations Manager plays a pivotal role in supporting a high-performing global marketing and communications team. This position ensures that marketing initiatives are executed efficiently, on time, and on budget through strong project management, streamlined processes, and effective cross-functional collaboration. The role oversees marketing operations, budget and invoice management, and provides process-oriented leadership to help advance Operation Smile’s mission and strategic goals. Essential Functions: Project & Process Management Lead end-to-end project management for global marketing initiatives, ensuring deliverables meet deadlines, stay within scope, and align with organizational strategy. Develop, implement, and optimize workflows, processes, and tools to increase efficiency and consistency across the global marketing function. Maintain project trackers, timelines, and reporting dashboards to provide visibility into campaign progress and performance. Coordinate cross-functional projects involving marketing, communications, fundraising, and program teams. Budget & Invoice Management Manage the global marketing budget in partnership with finance and leadership. Track expenses, process invoices, and ensure accurate and timely financial reconciliation. Provide regular budget reports and forecasts to leadership, ensuring resources are allocated effectively. Partner with vendors and agencies to manage contracts, scopes of work, and billing. Cross-Functional Collaboration Act as a liaison between marketing and internal teams (programs, development, digital, communications, operations) to ensure alignment and smooth execution of initiatives. Support regional and local marketing teams in tailoring global strategies for local implementation while maintaining brand and message consistency. Facilitate regular communication and knowledge sharing across global marketing colleagues. Data & Performance Management Develop and maintain systems to track marketing KPIs, campaign outcomes, and operational efficiency. Support reporting and analysis to inform decision-making and drive continuous improvement. Ensure proper adoption and use of marketing platforms, tools, and CRM systems. Requirements Job Qualifications and Skills Required: Education: Bachelor’s degree in Marketing, Communications, Business Administration, or related field required. Master’s degree preferred. Experience: 5+ years of experience in marketing operations, project management, or a related role; non-profit or global organization experience strongly preferred. Demonstrated success managing marketing budgets, processes, and systems. Proven ability to collaborate across functions and engage stakeholders at all levels. Skills: Exceptional project management and organizational skills; experience with tools such as Asana, Trello, or Monday.com preferred. Strong analytical and financial management skills with high attention to detail. Process-driven mindset with the ability to design and implement scalable workflows. Excellent communication and interpersonal skills, with cultural sensitivity in a global environment. Ability to thrive in a fast-paced, matrixed organization and manage multiple priorities simultaneously. Personal Attributes: Mission-driven and passionate about advancing global health impact. Highly collaborative, with strong relationship-building skills. Flexible, agile, and adaptable to changing priorities and diverse teams. Proactive problem-solver who brings structure, clarity, and accountability to the work. Compensation: Operation Smile is committed to pay transparency. The anticipated salary range for this position is $71,200 to $82,000, which may vary slightly based on a candidate’s experience, qualifications, and geographic location. Why Operation Smile? Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being. A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching! Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles! Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what! Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation. Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements. Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.

The Regional Volunteer Coordinator will support the management and engagement of volunteers across assigned countries and coordinate international volunteers for medical programs. This role involves working closely with various teams to build volunteer teams and ensure effective volunteer management practices. | Candidates should have a Bachelor's degree in a relevant field and at least 2 years of experience in volunteer coordination or project management. Strong communication skills and the ability to work autonomously in a multicultural context are essential. | Description Role: Regional Volunteer Coordinator - Middle East and North Africa Department: Global Volunteer Management (Operation Smile HQ) Location - Remote based out of one of the following countries: India, Philippines, Vietnam, Morocco, Egypt, UAE, and Jordan, additional locations will be considered. General Description: Reporting to the Regional Volunteer Manager, the Regional Volunteer Coordinator (“RVC”) will support the management and engagement of current and new volunteers within a portfolio of assigned countries, as well as coordinate international volunteers joining medical programs hosted within those countries. In this position, the RVC will work closely with the Host Country Staff, Program Operation Teams, Volunteer Systems and Resources, and other key departments to build local and international volunteer teams and support staff who work directly with volunteers on Volunteer Management best practices and OSI processes. Essential Functions: Coordinate with host country staff and Program Operations to determine volunteer team roles needed, along with plan for local and international volunteer identification and placement. Strategize to offer international volunteer positions to partner and program countries in equitable ways and supports their volunteer engagement goals. Coordinate all aspects of volunteer placement, international flight logistics, and volunteer preparation with appropriate volunteer management staff in the volunteer’s home country, program host country, and travel support staff. Support credentialing of volunteers in assigned countries by ensuring all documentation is in order, requirements are met, and process is completed. Upload and assess volunteer evaluations, escalating priority issues/comments to appropriate staff. Provide RVM and Program Operations staff with status updates and summary reports on volunteer placement and team composition status. Assist RVM with training and support of regional volunteer management staff. Assist RVM with volunteer resource development, document management, and data collection and management. Requirements Experience Required: Education: Bachelor’s degree (BA/BS) in business, program management, project management, non-profit studies, international studies, communications, or related field Experience: 2+ years of volunteer coordination, customer service, or project management is preferred. Skills Required: Highly capable and proactive verbal and written communicator in multi-cultural context. Excellent interpersonal skills and cultural competency to build strong relationship with global stakeholders and volunteers. Ability to perform with high level of autonomy and initiatives. Strong English language skills, written and spoken. Strong analytical and strategic thinking skills. Ability to work outside of standard business hours as needed or for emergencies. Work experience in an international NGO context preferred. Microsoft Office suite proficiency. Travel internationally and domestically 10% of the year as required. Some evenings and weekends required. Why Operation Smile? Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being. A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching! Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles! Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what! Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation. Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements. Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.