OpenWorks | Facility Management

Lead and coach sales representatives, monitor performance metrics, develop growth strategies, pursue new business, and coordinate with other teams to support client satisfaction. | Requires a bachelor’s degree, 8+ years of progressive sales experience, demonstrated leadership of a skilled team with at least seven direct reports, and strong communication and performance-management skills. | About the Role As the Director of Sales, you will be conducting one-on-one debriefs with team members, reviewing KPIs and performance metrics, strategizing on sales approaches, and collaborating with other departments to ensure client satisfaction. You will be responsible for driving sales growth, developing, and implementing sales strategies, and leading a team of highly skilled sales professionals. This role requires a blend of strategic thinking, hands-on leadership, and a passion for developing talent. What You’ll Do · Lead and manage a team of seasoned sales representatives, providing guidance, motivation, and support. · Conduct regular one-on-one debriefs with team members to review performance and provide coaching. · Monitor and analyze key performance indicators (KPIs) to drive sales performance and achieve targets. · Develop and implement effective sales strategies and tactics to grow market share and revenue. · Create and execute sourcing plans to identify and pursue new business opportunities. · Train and develop team members to enhance their skills and performance. · Collaborate with cross-functional teams to ensure seamless delivery of services to clients. · Represent the company at industry events and build relationships with key stakeholders. What You Bring · Bachelor's degree in Business, Marketing, or related field. · 8+ years of progressive sales experience, preferably in service or facility-related industries. · Proven track record in managing and directing a highly skilled sales team. · Experience leading a team of 7 or more direct reports. · Strong sales leadership skills with a focus on team development and performance management. · Ability to handle deadlines and competing priorities. · Excellent written and verbal communication skills. · Strong problem-solving skills. · Passion for a servant leader approach to sales leadership. · Experience with CRM systems and sales performance management tools. Why OpenWorks? · Lead and develop an experienced sales team while building a high-performance, growth-focused culture. · Play a key role in shaping sales strategy and driving revenue growth across the organization. · Contribute to projects and initiatives that directly shape our company's success. · Collaborate with diverse teams and stakeholders across the organization. · Competitive compensation, benefits, and the opportunity to grow your career in a forward-thinking and inclusive environment.

Manage operational performance and customer relationships to drive service excellence and business growth. | Requires 3-7 years operations or related experience, strong problem-solving, data analysis, and communication skills. | About OpenWorks OpenWorks is a national facilities services company with more than 40 years of experience helping multi-location businesses create cleaner, healthier, and more efficient workplaces. We're a people-first organization that believes our success starts with our employees. By investing in our team, embracing continuous improvement, and building strong partnerships with customers and franchise owners, we're creating innovative solutions that drive lasting results. About The Role As an Operations Manager, you'll own the success of an assigned territory by ensuring exceptional service delivery, strong provider performance, and long-term customer satisfaction. You'll build relationships, solve problems, and drive operational excellence that helps retain customers and grow the business. This is a hands-on role for someone who enjoys taking ownership, improving processes, and making an impact every day. What You'll Do • Own the operational performance of your assigned territory • Build strong relationships with customers and service providers to ensure exceptional service • Drive customer retention and identify opportunities for territory growth • Support provider performance, accountability, and territory coverage • Identify operational challenges and implement practical solutions • Analyze performance metrics and use data to improve results • Partner cross-functionally to resolve issues and continuously improve operations What You Bring • Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience) • 3–7 years of experience in operations, business operations, account management, or a similar role • Strong problem-solving and decision-making skills • Experience managing multiple priorities in a fast-paced environment • Ability to analyze data and turn insights into action • Excellent communication and relationship-building skills • High level of ownership, accountability, and organization • Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software Why OpenWorks? • Make a direct impact on customer success and territory growth • Grow your career with a collaborative, forward-thinking team • Contribute to projects and initiatives that directly shape our company's success • Collaborate with diverse teams and stakeholders across the organization • Competitive compensation, benefits, and the opportunity to grow your career in a forward-thinking and inclusive Environment

Manage operational performance, customer relationships, and service provider accountability to drive territory growth and customer satisfaction. | Requires 3-7 years in operations or related roles, strong problem-solving, data analysis skills, and proficiency with Microsoft Excel and business systems. | About OpenWorks OpenWorks is a national facilities services company with more than 40 years of experience helping multi-location businesses create cleaner, healthier, and more efficient workplaces. We're a people-first organization that believes our success starts with our employees. By investing in our team, embracing continuous improvement, and building strong partnerships with customers and franchise owners, we're creating innovative solutions that drive lasting results. About The Role As an Operations Manager, you'll own the success of an assigned territory by ensuring exceptional service delivery, strong provider performance, and long-term customer satisfaction. You'll build relationships, solve problems, and drive operational excellence that helps retain customers and grow the business. This is a hands-on role for someone who enjoys taking ownership, improving processes, and making an impact every day. What You'll Do • Own the operational performance of your assigned territory • Build strong relationships with customers and service providers to ensure exceptional service • Drive customer retention and identify opportunities for territory growth • Support provider performance, accountability, and territory coverage • Identify operational challenges and implement practical solutions • Analyze performance metrics and use data to improve results • Partner cross-functionally to resolve issues and continuously improve operations What You Bring • Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience) • 3–7 years of experience in operations, business operations, account management, or a similar role • Strong problem-solving and decision-making skills • Experience managing multiple priorities in a fast-paced environment • Ability to analyze data and turn insights into action • Excellent communication and relationship-building skills • High level of ownership, accountability, and organization • Proficiency with Microsoft Excel and business systems such as CRM, ERP, or project management software Why OpenWorks? • Make a direct impact on customer success and territory growth • Grow your career with a collaborative, forward-thinking team • Contribute to projects and initiatives that directly shape our company's success • Collaborate with diverse teams and stakeholders across the organization • Competitive compensation, benefits, and the opportunity to grow your career in a forward-thinking and inclusive Environment