OpenAI

OpenAI

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OpenAI

Data Center Incident Program Manager

OpenAIAnywhereFull-time
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Compensation$200K - 250K a year

Designing, operating, and improving incident management processes for mission-critical data center environments. | Over 7 years of experience in mission-critical infrastructure, incident response, and hardware/network reliability, with experience leading major incidents and conducting root cause analysis. | About the Team: OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. Our Stargate program develops and deploys massive, state-of-the-art data center campuses in partnership with industry leaders such as Oracle today—and through future OpenAI infrastructure projects tomorrow. We design for scale, speed, and reliability, and we need experienced hardware professionals who can help ensure our high-density compute environment operates at peak performance. About the Role: The Data Center Incident Program Manager is responsible for designing, operating, and continuously improving the end-to-end incident management lifecycle across mission-critical data center environments.This role owns the “before, during, and after” mechanics of incidents — establishing standards and playbooks in steady state, serving as (or designating) Incident Commander during active events, and driving structured post-incident review and corrective action to closure. The ideal candidate brings operational credibility in hyperscale or mission-critical infrastructure, demonstrates calm leadership during high-pressure events, and has a strong bias toward structured documentation, process clarity, and measurable improvement. In this role you will: Define and maintain incident severity levels (SEV definitions), classification criteria, and escalation thresholds. Establish end-to-end incident response standards: protocols, lifecycle stages (declare → stabilize → mitigate → recover → close), and operating cadence. Build and maintain governance artifacts: runbooks, war room formats, reporting templates, and decision/communication standards. Create and operationalize notification trees, stakeholder comms templates (initial, periodic updates, recovery/closure), and executive escalation criteria. Define clear RACI across Facilities, Hardware Ops, Network, Security, and vendor/partner teams, including handoffs and accountability paths. Set and manage SLAs/OLAs for acknowledgment, escalation, containment, mitigation, and reporting. Implement and run incident management tooling (ticketing, paging, logging) and ensure integrations with monitoring and workflow systems. Establish dashboards and program health metrics to track incident performance and readiness. Lead readiness activities: tabletop exercises, cross-functional simulations, IC/Deputy training, and a rotating on-call IC bench with certification standards. Serve as Incident Commander as needed: declare severity, stand up the war room, assign functional leads, and drive structured execution under pressure. Maintain real-time documentation (decisions, timelines, impact scope) and ensure clear restoration objectives and scope control during active events. Run post-incident reviews (PIRs), validate timelines, drive structured RCA (e.g., 5 Whys, Fault Tree), and separate root cause vs contributing factors. Define corrective/preventative actions (CAPAs), assign accountable owners, track to verified closure, and escalate overdue actions. Publish trend reporting (incident taxonomy, counts by severity, MTTA/MTTR, repeat failure domains) and feed systemic gaps back into design and operations teams. You might thrive in this role if you: 7+ years in mission-critical infrastructure, data center operations, or reliability engineering Direct experience leading major incidents (P1/P0 equivalent) Strong familiarity with facilities systems, hardware operations, or network infrastructure Demonstrated experience running war rooms and executive updates Experience conducting root cause analysis and corrective action tracking Ability to remain calm and decisive under high-pressure conditions Preferred Skills: Experience in hyperscale or high-density AI compute environments Background in facilities commissioning, facility operations, hardware operations, or network reliability Familiarity with ISO-based quality systems or structured operational documentation frameworks Experience implementing incident tooling (PagerDuty, ServiceNow, Jira, etc.) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Incident Management
Data Center Operations
Reliability Engineering
Direct Apply
Posted 7 days ago
OpenAI

US Executive Branch Lead, Global Affairs

OpenAIAnywhereFull-time
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Compensation$200K - 250K a year

Develop and implement federal engagement strategies, build relationships with government officials, and analyze regulatory developments impacting AI. | Over 8 years of experience working with the U.S. federal government or in technology policy, with strong communication and coalition-building skills. | About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - seek to shape policy so that it aligns with and supports our mission. About the Role As a U.S. Federal Affairs Lead, you will be part of OpenAI’s Global Affairs team and will help develop strategies and advance OpenAI’s engagement with the U.S. federal government. You will focus on engagement with the White House, executive branch agencies, and relevant third party groups, helping to shape policy discussions and regulatory frameworks that impact AI development and deployment. You will support OpenAI’s leadership in meetings, briefings, and other engagements and will be responsible for tracking and analyzing executive actions and federal regulatory developments. Key responsibilities include: Assist in the development and implementation of a comprehensive federal government engagement strategy focused on artificial intelligence policy and regulation. Build and maintain strong relationships with key decision-makers within the White House, the Executive Office of the President, and federal agencies. Represent OpenAI in meetings with administration officials, policymakers, and other stakeholders on behalf of OpenAI. Track and analyze federal executive actions and regulatory developments impacting AI. Collaborate with internal teams, including legal, technical teams, research, and communications, to prepare policy briefs, position papers, and responses to government inquiries on AI-related issues. Engage with industry associations, think tanks, and advocacy groups to build coalitions and advance OpenAI’s policy objectives. At OpenAI, everyone chips in; no task is too big or too small for any member of the team. This role is based in Washington, D.C., and may require frequent travel to participate in meetings and events with key stakeholders. We offer relocation assistance to new employees. You should thrive in this role if you: Are well versed in the issues around emerging AI technologies, especially in the U.S. federal executive branch context. Are an enthusiastic and effective coalition builder who thrives as a member of a high performing, peer-led global team. Are highly organized, and are used to working as an accountable individual contributor as well as a team player. Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks. We're looking for a blend of: Demonstrated experience (8+ years) and credibility in working with the U.S. federal government, particularly the executive branch and federal agencies. Demonstrated knowledge and understanding of the U.S. government, institutions, and processes, and the key policy issues and debates related to AI. Extensive experience in technology policy Experience with the administrative process, including but not limited to responding to agency requests for information. Track record of effectively working with cross-functional teams, especially communications, policy and legal teams, and aligning a diverse range of internal and external partners Sound judgment and outstanding personal integrity Ability to execute in fast and flexible environments through rapid cycles of analysis, decision, and action Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical and policy concepts to diverse audiences Strong strategic thinking, problem-solving, and project management skills Genuine care and knowledge about the impact of technology on society About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Stakeholder Engagement
Policy Analysis
Strategic Planning
Direct Apply
Posted 12 days ago
OpenAI

Account Director, State and Local Government

OpenAIAnywhereFull-time
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Compensation$200K - 300K a year

Manage and grow state and local government accounts, leading AI adoption strategies and collaborating across teams. | Over 10 years of SaaS sales experience into government, with a proven track record of exceeding revenue targets and managing complex federal deal strategies. | About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our OpenAI for Government team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the role Our OpenAI for Government team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to state and local government customers. You’ll drive key opportunities through the entire State and Local Government sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC, or San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key state and local government accounts, developing and executing comprehensive state and local government account plans Lead state and local government customers through their AI adoption journey, from consideration to successful deployment Partner with solutions and research engineering to build and execute complex government customer programs and projects Own and manage a state and local government consumption revenue target Oversee consumption revenue forecasting and reporting Analyze key state and local government account metrics and provide insights to internal and external stakeholders Closely monitor the state and local government landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Support the recruitment and onboarding of state and local government-focused team members Foster the development of our company culture within the state and local government practice We're seeking someone with experience including: 10+ years selling platform-as-a-service and/or software-as-a-service specifically into state and local government accounts Achieving state and local government revenue targets of >$2M per year consistently over multiple years Designing and executing complex federal deal strategies, including familiarity with government contracting and procurement processes Supporting growth in fast-paced, high-performance state and local government environments Working directly with senior government executives and state and local government agency leaders Communicating technical and strategic concepts clearly to government customers and internal stakeholders Leading high-visibility state and local government customer events, briefings, and industry engagements Gathering, distilling, and processing detailed state and local government market intelligence (agency priorities, policy changes, competitor activities, etc.) You might thrive in this role if you: Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Are customer-centric. You are motivated to deeply understand state and local government customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies. Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in a way that benefits state and local government missions and humanity. You’re enthusiastic about educating government customers on AI capabilities and strategic implications. Are a builder. You enjoy impacting how our company grows its state and local government business. You excel in establishing robust systems and processes tailored to state and local government requirements, executing them with precision and agility. Are excited by new challenges. You thrive when solving complex state and local government-specific problems. Bespoke challenges requiring multidimensional state and local government knowledge excite you, and you’re eager to experiment with innovative solutions within government environments. Push the organization. You deeply understand state and local government go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external state and local government to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Stakeholder Engagement
Policy & Regulatory Strategy
Communications & Narrative Development
Direct Apply
Posted 15 days ago
OpenAI

Program Manager, Industrial Security

OpenAIAnywhereFull-time
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Compensation$200K - 250K a year

Develop and oversee industrial security programs across multiple sites, ensuring compliance with US government standards, and manage accreditation and security operations. | Requires 5+ years in industrial security, active TS/SCI clearance, expertise in US government security standards, and experience building and accrediting classified facilities. | About the Team The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption. About the Role OpenAI is seeking an Industrial Security Program Manager in DC to help develop and scale a world-class industrial security program across multiple locations, including San Francisco and Washington DC. In this role, you will be responsible for tracking and enabling workstreams for cleared frameworks, programs, vendors, and relationships for meeting objectives of Industrial Security. You will collaborate closely with government partners, contractors, and internal teams to safeguard sensitive projects and R&D initiatives. This role is ideal for someone who combines deep expertise in US Government industrial security programs with hands-on program execution and experience. Key Responsibilities Create and track program management plans, budgets, schedules, presentations, deliver training, and ensure audits are passed meeting the highest standards. Partner closely with GRC, facilities, and others to ensure compliance with NISPOM, ICD 705, DoD/IC regulations, and other federal requirements to enable rapid execution on OpenAI for Government’s programs. Support multi-year security roadmaps to support OpenAI Public Sector projects, accredited facilities, and sensitive R&D initiatives, balancing the agile nature of our business with the timelines and requirements associated with US Government contracts. Support multi-site industrial security programs, including San Francisco, Washington DC, and other location as the business expands. This may include supporting foreign government security requirements as needed. Develop plans, roadmaps, track accreditation, and operational management of multiple accredited facilities and controlled areas as needed to support our partnerships with the US Government. Participate in construction and accreditation efforts in partnership with government agencies, design engineers, vendors and contractors. Ensure facilities meet and exceed required standards, with ongoing accreditation audits and readiness checks. Act as surge support for Industrial Security when operational demands are high. Ensure frameworks are met for NISPOM, ICDs, SAPs, OPSEC, Insider Threat and continuous evaluation programs. Develop and mature processes and programs such as, onboarding to the company and contracts, security indoctrinations, required reporting and approvals, security awareness, and similar security processes so the business can scale. Attend Program Management Reviews with OpenAI teams and Government representatives, ensuring smooth communication and compliance.Identify gaps and establish Plans of Actions and Milestones (POAM)s to address them. Partner with OpenAI for Government and Legal teams on security-related contract preparation, submissions, and compliance tracking. Map and assists all federal inspections, audits, and incident investigations, maintaining a best-in-class compliance record. Develop and monitor SOPs and plans for sensitive material control, secured communications, and reporting requirements. Develop advanced security training. Continuously evaluate security programs for improvement You may be a fit for this role if you have: 5+ years of experience in industrial security, with significant experience in industrial security operations for multi-site programs with a large Fortune 500 Tech Firm. An active TS/SCI security clearance (Full Scope Polygraph strongly preferred). Expert knowledge of US Government security standards. Experience participating in the building and accrediting multiple accredited facilities from the ground up. Experience as a Program Manager with classified or Industrial Security A solid understanding of developing program management plans, presentations for executives, delivering training, monitoring and tracking projects. Exceptional communication skills and executive presence, with experience briefing leadership and government officials. You may thrive in this role if you have a: Background in AI, R&D, or high-tech environments. Bachelor’s degree in Security Management, Criminal Justice, or related field (Master’s preferred). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Program Management
Security Compliance
Federal Regulations
Direct Apply
Posted 17 days ago
OpenAI

AI Adoption, Content & Community Manager, OpenAI for Government

OpenAIAnywhereFull-time
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Compensation$140K - 200K a year

Design and deliver AI training and enablement programs, build and steward government communities, and create compelling content and events to promote AI adoption among public sector users. | Over 7 years of experience in technology adoption, community management, or related fields, with deep government or public sector experience, excellent storytelling skills, event management ability, and enthusiasm for AI. | About the Team At OpenAI, we believe artificial intelligence should benefit all of humanity — and that belief is nowhere more tangible than in the public sector. Governments serve people at scale, under real constraints, with high stakes and deep responsibility. The OpenAI for Government team exists to help public servants harness AI to reduce friction, increase impact, and spend more minutes on mission. We partner with state, local, federal, and international governments to enable responsible, human-centered AI adoption — not just through technology, but through trust, education, community, and inspiration. About the Role We’re hiring an AI Adoption, Content, and Community Manager for Government Engagement & Enablement — a builder, connector, storyteller, and super-user who lives and breathes ChatGPT and deeply understands public service. This role sits at the intersection of enablement, education, community, communications, and marketing. You will be the connective tissue between OpenAI and government practitioners around the world — helping them learn, share, teach, celebrate wins, and feel confident using AI in their day-to-day work. You will intrigue them with inspirational adoption, deployment and practical content that makes them want to be customers and you will create initiatives that make them glad to be customers. You will be an AI adoption expert and enabler, the keeper of government-specific content (training, enablement, messaging), the architect of community experiences (events, cohorts, networks), and a trusted guide who helps public servants see what’s possible — while meeting them where they are. If you love teaching people how to use ChatGPT, building communities, writing compelling & clear content, running great events, bringing order to chaos, and “giving away the win” so others shine — this role was written for you. In this role, you will: Design and deliver training & enablement Lead hands-on trainings and workshops to help government users get confident with ChatGPT. Develop lightweight, scalable learning experiences that reduce risk, set expectations, and inspire responsible use. Help smaller government customers get onboard and drive their practical use of ChatGPT. Continuously refine OpenAI for Governments customer-facing content based on feedback, usage patterns, and evolving customer needs. Create operational cadences that include gathering customer feedback across OpenAI for Government to provide back to the product team and others about what we are hearing from our customer base. You will capture all trainings and enablement sessions with customers and training feedback and will work with teams to identify where we need to pivot or hone our approaches. You will serve as an in-house expert to government customers looking for expert insight and advice on creating great customer employee/workforce communications campaigns to drive ChatGPT confidence and use. Be a point of escalation for customers having issues and getting them the support they need. Build and steward the OpenAI for Government community Design and grow communities of practice across state, local, federal, and international governments, including location, role-based and mission-based communities. Create, contribute, and maintain OpenAI for Governments contributions to spaces (virtual and in-person) where public servants can learn from each other, share use cases, and feel supported on their AI journey. Create delightful experiences and engagements for customers. You will actively match-make and draw insights from commercial, education and other practices and hone them for a government audience. Act as a trusted, empathetic presence for government users — understanding their constraints, motivations, and missions. Be the beating heart, the “Chief Encourager” to help make sure every public servant who engages OpenAI feels seen and appreciated. Own government-specific content and messaging Serve as the source of truth for maintaining government-focused content, including training materials, enablement guides, playbooks, FAQs, customer impact stories, and messaging. Constantly creating new content, looking for ways to make information more sticky, more dynamic, as well as more digestible and simple. Translate complex AI concepts into clear, compelling, and accessible language for public servants at every level. Write high-quality copy across formats: training content, event materials, emails, articles, social posts, community updates, case studies, speeches, presentations, and internal briefs, working as a POC with the GA, Communications, and Marketing teams as needed. Support OpenAI for Government leaders with compelling presentations, videos, slides and other material to prepare them and deliver memorable moments. Take materials created by others and help upgrade the design and aesthetic supporting the in-house design, brand, and resource teams as well as outside vendors. Create standout events and experiences Plan and execute government-focused events: workshops, listening tours, roundtables, panels, hackathons, community showcases, and more. Partner with Customer Success, Sales, Product, GA, Readiness and Marketing to deliver cohesive, high-impact experiences. Ensure every event leaves participants feeling smarter, more capable, and genuinely excited about what AI can do for their mission. Create new and exciting SWAG, and other physical elements to ensure OAI leaves a lasting impression. Champion adoption through inspiration Highlight and celebrate government “wins,” champions, and creative uses of ChatGPT. Build recognition mechanisms for government adoption of AI that rewards curiosity, experimentation, and impact. Be a master at amplifying others — making customers and colleagues the heroes of the story. Create and maintain the customer impact story repository, and feed impact stories through the OAI, including updating core materials with inspirational examples. Record and help customers, colleagues, and OAI leaders record multi-media content including videos, podcast, and other recordings. Operate with a systems mindset Build repeatable, scalable processes for content creation, community engagement, and training delivery. Track engagement and adoption signals to understand what’s working and where to iterate. Use tools and automation (including ChatGPT itself) to move fast without losing quality. Systematize the creation of new feature content as well as updates across newsletters, emails, community site, Academy, customer trainings and all content. What You’ll Bring 7+ years of experience in technology adoption enablement and training, community management, communications, marketing, education, or related roles — ideally around AI and with complex or mission-driven organizations. Government experience or deep government adjacency (public sector roles, contractors, NGOs, civic tech, policy, or government-focused companies). Exceptional writing and storytelling skills — you can make complicated things simple and inspiring. Proven ability to plan and run events that people actually want to attend. Comfort training and speaking to groups — from frontline practitioners to senior leaders. A collaborative, low-ego working style — you genuinely enjoy “giving away the win” people want you in the room with them, your positivity and enthusiasm is infectious. Deep curiosity and enthusiasm for AI — you are a power user of ChatGPT and are constantly exploring what’s possible. Strong empathy for public servants and respect for the constraints they operate under. Ability to work cross-functionally and keep many moving pieces aligned. Preferred Qualifications Experience supporting large-scale technology adoption (AI) or behavior change. Familiarity with state, local, federal, or international government ecosystems. Background in education, training design, or enablement programs. Experience with event creation and management Experience building champion networks, communities of practice, or peer-learning programs. Experience with selling and organization a business to sell, regardless of product or industry Why This Role Matters This role helps shape how governments around the world experience AI — not as a buzzword or a mandate, but as a practical, human tool that supports people doing hard, important work. You’ll help public servants feel capable, confident, and excited — and you’ll do it by building community, telling great stories, and making others successful. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Stakeholder Engagement
Communications & Content Creation
Policy & Regulatory Navigation
Direct Apply
Posted 17 days ago
OpenAI

Executive Business Operations Program Manager

OpenAISan Francisco, CaliforniaFull-time
View Job
Compensation$200K - 250K a year

Designs and implements scalable systems and processes to enhance executive support functions, and partners with leadership to improve operational effectiveness. | Requires experience in leading executive support teams, establishing operational standards, and developing scalable systems, which do not match your background. | About the Team The Executive Business Operations Program Manager will design, unify, and scale the Executive Business Partner (EBP) function at OpenAI to drive operational excellence while preserving the flexibility required for executive-specific support models. Acting as a strategic partner to leadership, this role bridges vision and execution through strong systems thinking, operational rigor, and emotional intelligence. About the Role This role enables the EBP community through a matrix operating model, where EBPs remain embedded with their executive stakeholders and functional leadership while operating against shared, organization-wide expectations. The Executive Business Operations Program Manager drives cross-functional alignment by establishing common standards, operating rhythms, and pragmatic governance that create clarity, consistency, and measurable impact across teams. The model preserves executive autonomy and functional ownership while improving coordination, prioritization, and execution at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and implement scalable systems, processes, and tools that improve clarity, efficiency, and consistency across the EBP function. Develop playbooks, documentation, and training materials to codify best practices and judgment standards. Establish operating cadences, governance forums, and escalation pathways to manage priorities and tradeoffs effectively. Serve as a trusted partner to leadership, translating strategic priorities into actionable and executable plans. Partner with the Organizational Lead on executive operations budgeting, headcount planning, and resource allocation. Lead capacity planning and workload balancing across EBPs to ensure sustainable coverage and responsiveness. Surface structural gaps, friction points, and opportunities for improvement within the executive support model. Provide data-driven insights that inform decision-making and assess the effectiveness of executive operations. Define success metrics and key performance indicators for executive support effectiveness. Drive continuous improvement through retrospectives, stakeholder feedback, and performance insights. Ensure support models scale appropriately as the organization grows and evolves Coach and develop EBPs through a structured leadership model that strengthens execution quality, judgment, and stakeholder effectiveness.Provide formal performance input to managers and executive stakeholders to support fair, consistent evaluation and growth. Lead and develop training for EBP team. Develop a plan for succession planning to strengthen the long-term health of the EBP function. Establish clear expectations for professional growth, career pathways, and standards of excellence. Foster a culture of trust, transparency, and high performance across executive operations. Model discretion, sound judgment, and proactive communication in high-stakes and sensitive situations. You might thrive in this role if you have: Provided leadership for Executive Business Partners (EBPs) across the organization. Established clear role expectations, operating norms, and standards of excellence across executive support. Maintained a federated model in which EBPs remain embedded with their executives, while benefiting from shared frameworks and oversight. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Strategic Planning
Organizational Leadership
Stakeholder Engagement
Direct Apply
Posted 18 days ago
OpenAI

Senior Manager, CapEx Accounting

OpenAISan Francisco, CaliforniaFull-time
View Job
Compensation$120K - 200K a year

Develop and maintain accounting policies for capital expenditures, manage fixed asset registers, and ensure GAAP compliance for hardware investments. | Over 8 years of experience in fixed assets accounting, strong GAAP knowledge, experience with ERP systems like Oracle Fusion, and ability to manage complex cross-functional processes. | About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity. The Controllership team delivers the financial truth that powers OpenAI’s growth. By translating operational activity into accurate, timely, and decision-grade financial data, we enable leadership to scale the business with confidence. Our commitment to rigorous controls and best-in-class systems ensures financial integrity as OpenAI grows. About the Role We are seeking a CapEx Accounting Senior Manager with deep experience in fixed asset lifecycle management, capital expenditure accounting, and relevant GAAP compliance. This is a role that is critical to building out the foundational policies and processes related to hardware products as we work to bring frontier AI into the physical world. You will partner closely with Hardware Product and Engineering teams, Operations, Facilities and other Finance teams to own the accounting and reporting process for our capital investments in R&D equipment and infrastructure, and manufacturing tooling and equipment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop and execute accounting policy and procedures for capital expenditures, including initial recognition, capitalization vs. expense analysis, tagging, and depreciation/impairment. Maintain comprehensive fixed asset registers for R&D equipment, pre-production tooling, lab infrastructure, manufacturing equipment, etc. Partner with Procurement and Operations to support fixed asset tracking processes and reconciliations. Lead monthly close, account reconciliations, and variance analysis. Design and maintain strong internal controls around capex projects, asset tagging, periodic physical inventory, and financial reporting. Ensure compliance with GAAP (or IFRS as applicable) for capitalization policies, useful life assumptions, and disclosures. Support internal and external audit requests related to fixed assets and capex processes. Collaborate with IT and systems teams to refine asset management systems and reporting tools. You might thrive in this role if you have: 8+ years of relevant experience in fixed assets accounting, ideally within a technology or manufacturing environment. Strong GAAP knowledge related to PP&E, capitalization thresholds, depreciation methods, asset retirements, and impairments. Experience with ERP systems (e.g., Oracle Fusion) and fixed asset modules. Excellent analytical skills, organization, and ability to manage complex, cross-functional processes. Detail-oriented and systems-minded with strong internal control instincts. A builder mindset that enjoys turning ambiguous workflows into streamlined, automated, and reliable processes. Experience with companies scaling hardware product lines or physical infrastructure. Experience supporting multi-location asset accounting Continuous improvement mindset and ability to build scalable accounting processes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

GAAP compliance
Fixed asset management
Financial reporting
Direct Apply
Posted 19 days ago
OpenAI

Technical Program Manager, Applied Research

OpenAISan Francisco, CaliforniaFull-time
View Job
Compensation$200K - 300K a year

Owns end-to-end technical program leadership for complex AI research initiatives, translating research goals into measurable outcomes, and aligning cross-functional teams and external partners. | Requires deep technical expertise in AI/ML, software engineering, or related fields, with experience in managing complex technical projects and cross-disciplinary collaboration. | About the Team This TPM role sits within the OAI for Science org, specifically on the Applied Research team. The broader org focuses on harnessing frontier AI models to transform scientific, strategic, economically important domains. They build partnerships with established industry leaders to solve distribution challenges and help bring AI innovation to these spaces. The team operates like a startup within OpenAI, with unmatched research depth, compute, and real-world impact. About the Role Technical Program Managers at OpenAI place heavy emphasis on “technical” ability, not just program leadership. You will be expected to own end-to-end program leadership for complex, highly technical research initiatives that turn ambiguous research goals into measurable technical outcomes. You will drive execution across Research, Infrastructure, Data/Compliance, Forward Deployed Engineering, Customer Success, and external partners, ensuring milestones, governance, and delivery discipline without compromising integrity, security, or safety. In this role, you will: Create and own the technical roadmap with the tech lead. Convert ambiguity into executable specs: task definitions, grading/eval methodology, baselines, acceptance thresholds, and go/no-go gates. Own the cross-stack critical path: data readiness, infra readiness, training loop readiness, and eval readiness. Align partners technically: shared roadmaps, shared milestones/definitions of success, and escalation paths when constraints block progress. Partner with research and engineering leads to define technical requirements, integration plans, and evaluation strategy. Operationalize training runs: runbooks, dashboards, triage paths, postmortems, and recurring-failure elimination via automation. Align partner incentives with OpenAI priorities. Maintain executive-level clarity on partnership health, risks, and opportunities. Drive decision-making without formal authority through structured narratives, options framing, and tradeoff clarity. Produce high-quality artifacts: program docs, executive memos, runbooks, dashboards, and partner-facing updates. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Strategic Vision
Data-Driven Strategic Design
Remote Team Leadership
Direct Apply
Posted 22 days ago
OpenAI

Technical Program Manager, Synthetic Data

OpenAISan Francisco, CaliforniaFull-time
View Job
Compensation$200K - 300K a year

Lead end-to-end data acquisition and platform development for AI training datasets, collaborating with research and engineering teams. | Experience leading large-scale technical programs, fluency in infrastructure, data, or AI/ML, and excellent communication skills. | About the Team The Foundations TPM Team is responsible for providing the training data to advance our models’ intelligence and expand their capabilities. We build and manage some of the largest datasets in the world — spanning trillions of tokens across modalities and languages. Our work directly shapes what our models learn and teaches them new skills that hundreds of millions of people use. About the Role As a Foundations TPM, you’ll work directly with researchers to create the datasets we need to achieve AGI. You’ll work with researchers to understand what data we need and drive our efforts to acquire it. You’ll also lead the development of our data platform to power both human researchers and AI agents to search, filter, and curate massive datasets for training. We’re looking for people who want to push the frontier of AI through better data and build the next generation of tooling for working with internet-scale pipelines and training datasets. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end programs to acquire and deliver high-impact data and training environments, collaborating closely with our research, crawling, partnership, and human data teams. Drive the end-to-end creation of mission-critical training datasets for major model training runs. Own the data platform roadmap and lead the development of new features — proposing, prioritizing, and iterating on features that unlock research velocity. You might thrive in this role if you: You’ve led large and ambitious technical programs that had a major impact. Are fluent in infrastructure, data, or AI/ML, and love working shoulder-to-shoulder with researchers and engineers. You have excellent communication skills - you are able to articulate problems clearly and drive decision making in the face of ambiguity. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Data Platform Development
AI/ML Infrastructure
Program Leadership
Direct Apply
Posted 22 days ago
OP

Account Director, Digital Native New Business

OpenAIAnywhereFull-time
View Job
Compensation$232K - 261K a year

Manage enterprise customer relationships, drive product adoption, and identify growth opportunities. | Extensive experience in SaaS sales, managing complex enterprise sales cycles, and working with C-level executives. | Title: Account Director, Digital Native New Business Department: Go To Market Job Description: Location San Francisco, New York City, Seattle (hybrid ; Remote - US Employment Type Full time Department Go To Market Compensation • San Francisco, New York, Seattle$290K • Offers Equity • Remote - USThe base pay offered may vary depending on multiple individualized factors, including market location. $232K – $261K • Offers Equity The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits. • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. More details about our benefits are available to candidates during the hiring process. This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions. OverviewApplication About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: • Build and manage a pipeline of new business opportunities • Lead our enterprise prospects’ journeys from consideration to successful deployment • Partner with solutions and research engineering to build and execute complex customer programs and projects • Own a consumption revenue target • Analyze opportunity metrics to create reports and provide insights to internal stakeholders • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering • Support the recruitment and onboarding of other teammates • Support the development of company culture We're seeking someone with experience including: • 8+ years selling platform-as-a-service and/or software-as-a-service • Achieving revenue targets >$1M per year for more than 3 years • Managing and executing complex sales cycles with enterprise customers • Closing deals with fast-growing, high-performance companies • Working directly with c-level executives • Communicating technical concepts to customers and internal stakeholders • Leading high-visibility customer events (CAB, conferences, product launches, etc.) • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence You might thrive in this role if you: • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. • Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. • Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. • Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. • Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Customer Lifecycle Management
Account Management
Data Analytics
Verified Source
Posted 23 days ago
OpenAI

AI Success Engineer - US Remote

OpenAIAnywhereFull-time
View Job
Compensation$200K - 250K a year

Lead technical relationships, enable deployment, and guide customers in adopting AI solutions, ensuring value realization. | Extensive experience in technical customer-facing roles, deep knowledge of AI and API integrations, project management skills, and ability to communicate complex technical concepts to business stakeholders. | About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast growing digital natives to the largest global enterprises, government agencies and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform. This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact. This is a remote role based in the US. In this role, you will: • Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization. • Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio. • Conduct technical enablement and configuration sessions across our broad product portfolio. • Identify and validate use cases by embedding with customer teams to understand workflows and pain points. • Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning. • Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities. • Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs. • Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross functional navigator who keeps teams aligned, informed, and moving toward customer outcomes. • Guide value realization and measure impact through baselines, KPI definition, and post deployment reporting. • Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement. • Help drive expansions by identifying high leverage opportunities where OpenAI’s platform can power new workflows or lines of business. • Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc. You’ll thrive in this role if you: • 8+ years of experience in technical customer facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work. • Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage. • Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies. • Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges. • Have excellent project and program management instincts and can lead multi workstream initiatives with clarity and structure. • Enjoy being a thought partner for C level stakeholders while also diving deep with technical teams. • Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs. • Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Customer Support Engineering
SQL and Database Management
Technical Troubleshooting
Verified Source
Posted about 1 month ago
OpenAI

Software Engineer, Infrastructure Security

OpenAIAnywhereFull-time
View Job
Compensation$Not specified

As a Security Software Engineer, you will design and build critical foundational services that ensure the security of OpenAI’s supercomputing environment. You will partner with infrastructure and research engineers to embed security into high-performance compute clusters and develop automation and detection tooling. | Candidates should have strong software engineering skills in languages such as Python, Go, Rust, or C/C++, and experience building or operating critical security infrastructure. A deep understanding of security principles and expertise in securing large-scale cloud platforms is also required. | About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture. About the Role OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team. InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data. As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure. In this role, you will: Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD. Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection. Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments. Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads. Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence. You will thrive in this role if you have: Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services. Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems). Deep understanding of security principles, best practices, and common vulnerabilities. Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design. Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE). A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling. A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects. Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks. Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders. Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Software Engineering
Security Infrastructure
Cloud Platforms
Kubernetes
Automation
Problem Solving
Communication
Collaboration
Python
Go
Rust
C/C++
Security Principles
Multi-Cloud Networks
Authentication
Authorization
Direct Apply
Posted 5 months ago
OpenAI

Protective Intelligence & Threat Analyst

OpenAIAnywhereFull-time
View Job
Compensation$Not specified

As a Protective Intelligence & Threat Analyst, you will monitor open-source intelligence and social media to identify and analyze physical security threats. You will conduct investigations and risk assessments to address security concerns and protect organizational assets. | Candidates should have 5+ years of experience in threat investigations and intelligence analysis, with knowledge of OSINT techniques and corporate security protocols. Strong analytical and communication skills are essential, along with the ability to work independently and manage multiple tasks. | About the Team The Corporate Security team ensures the physical safety and security of the organization's assets, operations, and personnel. We are committed to maintaining a secure environment that enables our team to focus on advancing artificial intelligence in a responsible manner. About the Role As a Protective Intelligence & Threat Analyst, you will monitor open-source intelligence, social media, and the dark web to identify and analyze physical security threats to our company and geopolitical developments relevant to our industry. Your duties include initiating and maintaining persons of interest investigations, identifying and investigating violent and disruptive threats from a diverse array of sources , and conducting thorough risk-based intelligence assessments. Your work is crucial in promptly addressing security concerns and protecting organizational assets. We are seeking candidates with intelligence experience, especially in protective intelligence or executive protection. Applicants must have knowledge in OSINT investigation techniques, corporate physical security protocols, risk management, threat assessment, and the intelligence cycle. The role requires handling confidential information, working independently in a fast-paced environment, and managing multiple tasks simultaneously. Candidates should possess strong analytical and communication skills, be proficient with web-based tools and social media platforms, and have high emotional intelligence. In this role, you will: Analyze OSINT data collections to catalog and manage in a way which enhances discoverability and retrievability for appropriate dissemination. Research, assess, and acquire publicly available information in response to intelligence gaps. Identify and investigate physical threats to our company leveraging web-based tools and using OSINT techniques. Conduct persons of interest (POI) investigations to evaluate the credibility and severity of identified threats to executives and at-risk personnel. Use findings to provide risk mitigation recommendations and support to Corporate Security and cross-functional partners. Conduct the overall assessment of potential physical security threats and risks to personnel, assets, operations. Work as part of a team to prepare and disseminate intelligence briefings and reports for senior management and relevant stakeholders. Leverage advanced analytical tools and technologies to enhance the efficiency and accuracy of threat assessments, security investigations, and the team’s intelligence cycle. Maintain protocols, procedures and methodologies for protective intelligence gathering, analysis, assessment and dissemination. Develop and maintain intelligence-sharing relationships, both inside and outside the organization, to share intelligence and enhance overall security efforts. You might thrive in this role if you have: 5+ years of related experience conducting threat investigations and intelligence analysis. Ability to solve complex problems and deal with a variety of variables while meeting quality and timeliness requirements. Excellent verbal & written communication skills with the capacity to assimilate intelligence content from numerous sources into products that effectively communicate risk while relaying that information to diverse stakeholders, including technical audiences and senior leaders.. Strong ability to work independently and as part of a small, dynamic, and disbursed team. Demonstrated ability to engage and build partnerships with stakeholders across a broad array of verticals, including Communications, Government Relations, People, Legal, & Information Security. Knowledge of Ontic integrated research, threat detection, & case management software. Experience with the ATAP threat assessment process. Experience working an atypical schedule and being on call to respond to crises and/or emergencies on some nights and weekends. This role is based in San Francisco but we are also open to hiring Remote. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Protective Intelligence
Threat Analysis
OSINT Investigation
Risk Management
Threat Assessment
Analytical Skills
Communication Skills
Emotional Intelligence
Web-Based Tools
Social Media Platforms
Executive Protection
Intelligence Cycle
Problem Solving
Partnership Building
Case Management Software
ATAP Threat Assessment
Direct Apply
Posted 5 months ago
OpenAI

Fullstack Engineer, Child Safety Tools & Systems

OpenAIAnywhereFull-time
View Job
Compensation$Not specified

As a Fullstack Engineer, you will build data-intensive, AI-powered applications and infrastructure for child safety. You will work closely with operators and investigators to develop systems that enhance their efficiency and accuracy in handling high-severity safety issues. | Candidates should have a strong software engineering foundation and experience with large-scale data systems. Proficiency in Python and/or TypeScript, along with familiarity with tools like Spark and SQL, is essential. | About the Team The Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone. About the Role As a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Candidates should understand this role involves exposure to sensitive and egregious content. In this role, you will: Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely. Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face. Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research Contribute to the team’s technical strategy, especially for child safety related tools and systems Report on impact in a data-driven fashion You might thrive in this role if you: Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems Have experience building and operating large-scale data pipelines or search/retrieval systems Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL Take a product-minded approach, design with user workflows in mind, and iterate quickly based on feedback Favor pragmatic solutions and can ship in hacky, low-support environments when needed Are comfortable navigating ambiguity and open-ended problem spaces with evolving goals Have prior experience working on engineering for high-severity harms Bring intuition for the pain points and workflows of operations and investigative teams, and curiosity about solving complex investigations Bonus: prior knowledge of child-safety-specific challenges such as secure handling of quarantined content and reporting to NCMEC About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Software Engineering
Data Pipelines
Search Systems
Python
TypeScript
Spark
Kafka
Flink
SQL
User-Centric Design
Problem Solving
Child Safety
AI Integration
Data-Driven Reporting
Operational Workflows
Investigative Systems
Direct Apply
Posted 5 months ago
OpenAI

Growth - Performance Marketing & Growth Optimizations

OpenAIAnywhereFull-time
View Job
Compensation$Not specified

Design and execute global paid acquisition campaigns to drive user growth while leading growth experiments and A/B testing. Collaborate with engineering and data science to build growth tooling and optimize user journeys. | Candidates should have 8+ years of experience in growth marketing or performance marketing, with strong analytical skills and proficiency in measurement tools. Familiarity with AI-driven marketing tools and the ability to work with technical teams is essential. | About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role Growth Marketing is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets. This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making. This role is based in New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Designing and executing global paid acquisition campaigns across multiple channels (search, social, influencer, programmatic, emerging formats) to drive high-quality user growth. Leading growth experiments and A/B testing - defining hypotheses, setting up measurement frameworks, enhancing conversions, and translating insights into scalable playbooks. Partnering with engineering and data science to build, test, and refine growth tooling, creative ops automation, and optimization algorithms. Managing full-funnel performance metrics, from reach/engagement to LTV/CAC, and identifying new opportunities for efficiency and scale. Developing AI-native workflows that transform how we scale, reach, personalize bringing users from out-of-product experiences to in-product entry points and LTV-optimized user journeys. Build AI-first creative systems, collaborating with design to rapidly prototype and test high-performing assets. Expanding growth channels and market coverage, with attention to localization and regional performance nuances. Driving influencer and creator partnerships as part of the paid and organic growth mix. Collaborating with product teams to improve in-product conversion and onboarding flows. Developing and refining our attribution models, marketing tech stack, and automation processes to ensure we’re always optimizing for maximum impact. You might thrive in this role if you are/have: 8+ years of experience in growth marketing, performance marketing, or growth product management, ideally in high-growth tech. Proven ability to launch, scale, and optimize paid channels at significant budgets. Strong analytical skills and proficiency with measurement tools (Google Analytics, internal BI tools, experimentation platforms). Experience with AI-driven marketing tools, creative ops engineering, and workflow automation. Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure. A test-and-learn mindset and comfort with fast-paced, ambiguous environments. Excellent cross-functional communication skills and stakeholder management experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Growth Marketing
Performance Marketing
A/B Testing
Data Analysis
AI-Driven Marketing
Creative Ops Engineering
Workflow Automation
Cross-Functional Collaboration
Influencer Partnerships
Attribution Models
Marketing Tech Stack
User Engagement
Conversion Optimization
Measurement Frameworks
User Retention
Market Coverage
Direct Apply
Posted 5 months ago

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