OnTrac

Developing and maintaining software applications, leading projects, and mentoring junior developers. | Requires extensive experience with C#, .NET Core, MVC, Web API, SQL Server, and related technologies, along with a university degree or 5+ years of equivalent experience. | OnTrac is hiring a Senior Software Developer! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: REMOTE Pay: $104,800 to $131,000 / year depending on experience and qualifications Schedule: Monday through Friday from 8:00am to 5:00pm (After-hours responsibilities for on-call support and troubleshooting may be required) Employment Logistics: The Senior Software Developer position is responsible for the research, design, coding, testing, documentation, and maintenance of internal and external applications. As a more experienced team member, the senior developer is also responsible for taking leadership roles in projects as well as devoting time to assisting and mentoring developers and junior developers. Unpacking the Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. Health & Protection • Medical, Dental, and Vision insurance; HSA and FSA options • Life and Disability coverage (basic and voluntary) • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance Financial & Future • Competitive benefits and 401(k) with company match • Referral Bonus Program - up to $500 per referral! Time Away & Leave • Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave • Paid Holidays Work & Life Support • Employee Assistance Program • Safe and clean work environment The Must-Haves: • College diploma or university degree in the field of computer science or software engineering, and/or 5+ years equivalent work experience. • Working technical knowledge of: Bootstrap, CSS, HTML; Angular 2+; JavaScript; MVC; C#; .net Core; Web API and TSQL. • Knowledge of IdentityServer, Redis, Docker is a plus. • Hands on experience working in integrated development environments, including Microsoft Visual Studio and Microsoft SQL Server Management Studio. • Extensive experience with Microsoft SQL Server and data structures. • Hands-on software troubleshooting experience. • Knowledge of applicable data privacy practices and laws. • Experience with specific phases of the software development life cycle. Your Mission in Motion: Strategy & Planning • Assist other developers, analysts, and designers in conceptualizing and developing new software programs and applications. • Works with end users to determine requirements. • Plan phases of the software development life cycle (SDLC) for a variety of projects. • Assist in the preparation and documentation of software requirements and specifications. • Research and document requirements of software users. • Act as a lead on software development projects with other developers. Acquisition & Deployment • Conduct research on emerging application development software products, languages, and standards in support of procurement and development efforts. • Recommend, schedule, and perform software improvements and upgrades. Operational Management • Consistently write, translate, and code software programs and applications according to project and development specifications. • Monitor software performance of new and existing programs for correcting errors, isolating areas for improvement, and general debugging. • Administer critical analysis of test results and deliver solutions to problem areas. • Assist in the development and maintenance of user manuals and guidelines. • Work with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems. • Act as a lead and/or provide guidance to junior software developers and research assistants. • Perform code reviews and other software QA for other developers. Paving your way to your success: • Flexible and adaptable in learning and understanding new technologies. • Strong written and oral communication and interpersonal skills. • Ability to conduct research into software-related issues and products. • Highly logical, technically proficient, highly self-motivated and directed with a keen attention to detail. • Openness to direction and constructive criticism for self-improvement. • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to work both independently and in a team-oriented, collaborative environment. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Support customer onboarding, manage ongoing account activities, and assist with reporting and customer success initiatives. | Bachelor's degree or equivalent experience, 1-3 years in a related field, strong communication and customer service skills. | OnTrac is hiring a Customer Success Account Manager! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: Remote Salary: $79,000 Employment Logistics: The Customer Success Account Manager supports new customer onboarding and ensures our newest clients receive exceptional service from day one. In this role, you’ll partner closely with the sales team to help customers meet their package commitment goals, manage day to day account needs, and assist with reporting and tasks that support overall territory performance. You’ll be a trusted point of contact during onboarding and beyond, ensuring customers have a smooth and successful experience. Unpacking the Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. • Medical, Dental, and Vision insurance; HSA and FSA options • Life and Disability coverage (basic and voluntary) • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance • Competitive benefits and 401(k) with company match • Referral Bonus Program - Up to $500 per referral! • Paid Time Off including Holiday pay • Employee Assistance Program & a Safe and clean work environment The Must-Haves: • Bachelor’s Degree or equivalent experience • 1–3 years of experience in a related field Your Mission in Motion: • Support daily customer operations: Assist customers with day to day needs and maintain clear, responsive communication. • Guide customers through onboarding: Ensure new customers meet volume commitments and receive a smooth onboarding experience. • Assist territory leadership: Provide reporting, administrative, and account related support to the Director of Customer Success Accounts. • Manage ongoing account activities: Track deliverables, support contractual requirements, and maintain alignment with customer expectations. • Represent the team externally: Participate in trade shows, conferences, and customer meetings as needed. • Contribute to best practices: Collaborate with peers and internal teams to apply and enhance customer success and business development processes. • Deliver business reviews: Prepare, present, and follow through on customer business reviews and updates. Paving your way to your success: • You demonstrate strong business and technical acumen, following processes reliably and completing work with minimal direction. • You adapt positively to change, staying flexible and contributing to improvements within your scope. • You communicate clearly and professionally, tailoring your message to customers, peers, and leadership. • You deliver customer focused service, responding with urgency, meeting deadlines, and considering customer impact in your decisions. • You build trust through honesty, accountability, and respect, maintaining professionalism in every interaction. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Define product vision, develop roadmaps, and collaborate with cross-functional teams to deliver user-centric products. | Requires 2+ years in product management, experience with Agile, user research, and UX principles, and a relevant bachelor's degree. | OnTrac is hiring an IT Product Manager! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: This is a fully remote position, with a preference for candidates based in Cleveland, OH; Washington, D.C.; Atlanta, GA; Phoenix, AZ; or Louisville, KY. Pay: $101,000 to $127,000 / year depending on experience and qualifications Shift: Monday through Friday from 8:00am to 5:00pm Employment Logistics: The Product Manager works closely with cross-functional teams to deliver exceptional experiences to our app audiences and plays a pivotal role in shaping the future of our products. If you are a motivated, results-driven individual who thrives in a fast-paced collaborative environment, then the Product Manager role is perfect for you! Unpacking the Benefits: • Competitive individual and group benefits • Medical, Dental, and Vision insurance • Paid Time Off, including Holiday pay • 401(k) with company match • Referral Bonus Program - up to $500 per referral The Must-Haves: • Bachelor’s degree, preferably in computer science, logistics, business management, or other related field. • 2+ years of experience in product management with a proven track record of launching and managing products in an Agile environment. • Excellent analytics, problem solving, communication, and customer service skills. • Experience with user research methodologies and UX principles. • Ability to manage multiple priorities and projects simultaneously and effectively. • Willingness to travel up to 25%. Your Mission in Motion: • Define and align product vision and strategy, collaborating with stakeholders to create a roadmap that aligns with business goals, based on market research, competitor analysis, and customer feedback. • Develop and maintain a deep understanding of user personas, translating these insights into actionable requirements, strategies, and roadmaps. • Champion agile methodologies and maintain a quality product backlog, working with the team to prioritize and refine user stories and deliver dynamic product demonstrations. • Deliver a seamless, user-focused experience centered around user research, design, and communication. • Build strong relationships with engineers, designers, and stakeholders throughout the business to foster cross-functional alignment and a cohesive and efficient product development cycle. • Drive product success with data insights, establishing and monitoring KPIs, analyzing data to identify improvements, and using insights to enhance the user experience and business goals. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Design, implement, and maintain CI/CD pipelines and cloud infrastructure, primarily in GCP, while mentoring team members and ensuring system reliability. | Over 5 years of experience in DevOps, Systems Engineering, or Cloud Architecture, with strong GCP, Linux, and automation skills, and familiarity with PHP and .NET environments. | OnTrac is hiring a DevOps & Cloud Engineer! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: REMOTE Pay: $104,800 to $131,000 / year depending on experience and qualifications Shift: Monday through Friday from 8:00am to 5:00pm (After-hours on-call rotation responsibilities to ensure 24/7 system reliability is required) Employment Logistics: The DevOps & Cloud Engineer collaborates closely with the dev teams to design our CI/CD pipelines while serving as a core member of the Cloud Engineering team and will help establish a true DevOps culture, ensuring that our infrastructure is resilient, scalable, and follows a "Security-First" philosophy. This versatile engineer joins our IT Engineering team during a pivotal cloud transformation. As we consolidate our workloads into GCP, the DevOps & Cloud Engineer will be a critical contributor in evolving our Azure DevOps environment into a mature, automated CI/CD ecosystem. Unpacking the Benefits: • Competitive individual and group benefits • Medical, Dental, and Vision insurance • Paid Time Off including Holiday pay • 401(k) with company match • Safe and clean work environment The Must-Haves: • Experience: 5+ years in DevOps, Systems Engineering, or Cloud Architecture. • Cloud Expertise: Strong experience with GCP is highly preferred, specifically regarding IAM and VPCs. Experience with GKE (Google Kubernetes Engine) is a plus, as we look to explore containerization in the future. • Linux Proficiency: Strong Linux administration skills are required. We value a Linux-first approach to automation and troubleshooting. • Pipeline Expertise: Proven experience building and managing pipelines in Azure DevOps (pipelines, releases, boards). • Automation Tools: High proficiency with Terraform and Ansible. Experience with Semaphore is a distinct advantage. • Development Knowledge: Familiarity with PHP and .NET environments. The ability to understand application dependencies and troubleshoot build errors is essential. • Security Mindset: Understanding of "Secure-by-Design" principles, including secret management and identity-based access. Your Mission in Motion: • CI/CD Development: Collaborate on the design, implementation, and maintenance of robust CI/CD pipelines in Azure DevOps for both application code (PHP, .NET) and Infrastructure as Code (Terraform). • GCP Cloud Engineering: Play a key role in our migration from other platforms into Google Cloud Platform (GCP), focusing on stability and performance. • Infrastructure as Code (IaC): Standardize and scale our infrastructure using Terraform for provisioning and Ansible/Semaphore for configuration management and orchestration. • Mentorship & Culture: Act as a subject matter expert, helping to upskill the team on DevOps best practices and modern deployment strategies. • Automation & Consistency: Eliminate manual configuration drift by enforcing "hardened" infrastructure baselines through automation and consistent orchestration. • Reliability & On-Call: Partner with the team to define critical system metrics and participate in the critical incident on-call rotation to ensure 24/7 system reliability. Paving your way to your success: • Flexible and adaptable to learning and understanding new technologies. • Strong written and oral communication and interpersonal skills. • Highly self-motivated and self-directed with a keen attention to detail. • Openness to direction and constructive criticism for self-improvement • Proven analytical and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Ability to work both independently and in a team-oriented, collaborative environment. • Ability to proactively seek solutions, take ownership of tasks, and drive personal and professional growth without constant external direction. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Maintain and contribute to a safe work environment by adhering to company policies. Administer fleet maintenance records and ensure regulatory compliance for the OnTrac Fleet Department. | A minimum of two years of administrative or clerical experience is required, with fleet experience preferred. A high school diploma is also required. | OnTrac is hiring a Fleet Traffic Control Specialist! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: Ft. Myers , FL for 2 week training, then fully remote Pay: $20-25/hr. Shift: Tuesday - Saturday: 6:00PM to 2:00AM *(Shift may vary depending on business needs) Unpacking the Benefits: Competitive individual and group benefits Medical, Dental, and Vision insurance Paid Time Off including Holiday pay 401(k) with company match Safe and clean work environment The Must-Haves: Minimum of two (2) years administrative or clerical experience, Fleet experience preferred High School Diploma is required Your Mission in Motion: Maintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program Consistent and effective follow-up with facility personnel on maintenance issues The daily administration of fleet maintenance records, daily processing of fleet invoices, and ensuring regulatory compliance of the OnTrac Fleet Department Field telephone calls, file, and data entry Maintain all fleet files and costing sheet Paving your way to your success: Excellent oral and written communication skills Ability to effectively present information and respond to questions Ability to communicate and interface with many vendors, and corporate employees Ability to read and apply common sense understanding to carry out instructions furnished in written or oral form Ability to deal with problems involving a few concrete variables in standardized situations Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals Ability to apply strict confidentiality rules to daily workload Ability to problem solve Provide feedback to Facility GM’s and Fleet department regarding invoice, maintenance, and compliance issues Provide excellent Customer Service to Internal and External Customers Proficiency in Windows applications: Word, Excel, and Outlook Excellent data entry skills including 10 key If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.