OneOncology

Manage and coordinate clinical quality projects ensuring compliance with healthcare regulations and data privacy, collaborating with cross-functional teams to deliver projects on time and within scope. | Bachelor's or Master's in healthcare or related field, 5+ years in project management with healthcare data analytics and regulation knowledge, PMP certification preferred, and ability to lead cross-functional teams. | OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision. Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve. Job Description: The Program Manager, Clinical Quality will report to OneOncology’s Director, Clinical Quality. This role will oversee the planning, coordination, and execution of projects related to the implementation and management of our clinical quality health data solutions. You will work closely with cross-functional teams to ensure successful delivery of projects on time and within scope. Responsibilities • Develop and manage project plans and timelines for clinical quality program projects. • Coordinate with stakeholders to define project objectives, scope, and deliverables. • Monitor project progress and track key milestones, making adjustments as necessary. • Oversee data collection, storage, and management processes in line with regulatory and compliance standards. • Collaborate with IT teams to implement technical solutions and integrate systems. • Work with data analysts & quality teams to ensure data quality and accuracy • Identify and manage project risks and issues, providing solutions to keep projects on track. • Ensure all projects comply with healthcare regulations and data privacy laws. • Facilitate communication and collaboration between cross-functional teams and external partners. • Prepare regular project reports and updates for stakeholders and senior management. • Provide leadership and guidance to project team members and coordinate their efforts. • Act as a liaison between practice providers and technical teams to ensure smooth project execution. • Evaluate and improve existing processes to optimize clinical quality project efficiency and outcomes. • Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer. Key Competencies • Proactive and detail-oriented project/program manager • Strong knowledge of clinical data management and healthcare regulations • Familiarity with project management methodologies • Excellent organizational, planning and multitasking abilities • Strong interpersonal skills with the ability to motivate and lead cross-functional teams • Exceptional problem-solving and decision-making capabilities • Effective communication skills both written and verbal • Knowledge of data privacy and security best practices Qualifications • Bachelor's or Master's degree in a healthcare or a related discipline required. • 5+ Years of experience in a similar role preferred. • Specialized knowledge and experience in project management, data analytics, and healthcare regulation preferred • Certifications: PMP, any quality specific certifications a plus • Less than 20% travel #LI-AN1

Manage day-to-day clinic operations including staffing, scheduling, compliance, inventory, and staff development to ensure high-quality patient care. | Requires at least 1 year managing outpatient practice operations (3 years preferred in oncology), strong leadership, healthcare policy knowledge, and a bachelor's degree. | Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Management position responsible for the overall day to day operation of the clinic including front office, lab and clinical teams. The Operations Manager is responsible for providing leadership, staff oversight, training and development and management of key functions and processes to assure provision of high-quality patient care. He/she supports and adheres to Tennessee Oncology mission, vision and values. Assures compliance for all governing agents in collaboration with Assistant Managers/Team Leads to include but not limited to: OSHA, QOPI, PQRS, MIPS/MACRA, etc. ESSENTIAL FUNCTIONS: Responsible for staffing, scheduling and flow of the clinic to ensure safe environment and quality patient care Plans, directs, organizes and coordinates the clinical and administrative activities of the clinics Responsible for payroll and overtime Coordinates the review, approval and coverage of staff requests for time off. Responsible for oversight and management of all inventory and purchasing. Responsible for annual evaluations and counseling and/or disciplinary processes/corrective action Attends meetings as required Conducts monthly staff meetings Responsible for dissemination of information from meetings with management to staff at clinic. Collaborates with providers concerning operations and reports up to appropriate TN ONC leadership Supports and communicates TNONC strategic goals and priorities to staff Evaluates need for and effectively leads process improvement/process change projects and new and/or current initiatives. Routinely reviews reports/audits results, etc. to ensures that key performance indicators are met Enhances operational effectiveness, emphasizing cost containment, high quality patient care and patient/employee satisfaction Creates and maintains an environment of trust, integrity, open communication, teamwork and respect Establishes a culture of accountability and praise and recognition Ensures effective bidirectional communication between the clinic and upper level management. Delegates to and follows up on delegated tasks to assistant managers/team leads. Routinely rounds on staff and patients in clinic soliciting feedback on needs and offering support as needed Maintains competencies in the event the need occurs to assist in staffing Assures timelines and deadlines are routinely met by self and supervised staff Investigates and resolves patient/staff events in a timely manner Works collaboratively with others who interact with the clinic as well as with vendors, contractors, and building maintenance Responsible for outside vendor requirements such as building maintenance, supply companies, property management, cleaning service phone & cable services as well as all equipment needs and repairs Other duties as required KNOWLEDGE, SKILLS & ABILITIES: Ability to communicate with a diverse group of individuals with various degrees of training and education. Excellent written and verbal communication skills with the ability to effectively communicate and establish collaborative relationships with physicians, patients, clinical and administrative staff, and the public. High level of customer service ethics with courteous demeanor and the ability to process patient and public inquiries, including complaints, and respond with poise and efficiency. Ability to react calmly and effectively in emergency situations. Knowledge of clinic office procedures, medical practice and medical terminology. Knowledge of organizational policies, procedures, systems and objectives. Ability to interpret, adapt and apply guidelines and policies and procedures. Ability to organize, delegate and supervise. Ability to recognize, evaluate and solve problems. Ability to plan, implement and manage multiple projects simultaneously. Ability to use proper grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports. Strong organizational skills and attention to detail. High level of discretion to work with confidential information. Proficient in the use of computer applications regarding productivity (MS Word, Excel, Outlook), database and patient scheduling and other medical information systems. Ability to operate various type of office equipment. Builds positive relationships Builds strong sense of teamwork and purpose EDUCATION & EXPERIENCE: Minimum of 1 year overseeing and managing aspects of outpatient practice in a medical clinic; 3 years preferred with Oncology/Hematology knowledge. Bachelor’s Degree or higher preferred Experience with healthcare clinic policies and procedures required. Excellent management and leadership skills. PHYSICAL REQUIREMENTS: Must be willing and able to lift up to 50 pounds. Must be willing to travel to satellite clinics when necessary. Thank you for your interest in Tennessee Oncology. People like yourself have helped us grow into one of the largest and most influential oncology practices in the country. Our front line heroes are beloved by our patients and their families. Caring for cancer patients is a privilege.

Manage day-to-day clinic operations including staffing, scheduling, compliance, inventory, staff development, and process improvements to ensure high-quality patient care. | Requires 1+ year managing outpatient medical practice operations, preferably 3+ years in oncology/hematology, bachelor’s degree preferred, strong leadership and healthcare policy knowledge. | Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: Management position responsible for the overall day to day operation of the clinic including front office, lab and clinical teams. The Operations Manager is responsible for providing leadership, staff oversight, training and development and management of key functions and processes to assure provision of high-quality patient care. He/she supports and adheres to Tennessee Oncology mission, vision and values. Assures compliance for all governing agents in collaboration with Assistant Managers/Team Leads to include but not limited to: OSHA, QOPI, PQRS, MIPS/MACRA, etc. ESSENTIAL FUNCTIONS: Responsible for staffing, scheduling and flow of the clinic to ensure safe environment and quality patient care Plans, directs, organizes and coordinates the clinical and administrative activities of the clinics Responsible for payroll and overtime Coordinates the review, approval and coverage of staff requests for time off. Responsible for oversight and management of all inventory and purchasing. Responsible for annual evaluations and counseling and/or disciplinary processes/corrective action Attends meetings as required Conducts monthly staff meetings Responsible for dissemination of information from meetings with management to staff at clinic. Collaborates with providers concerning operations and reports up to appropriate TN ONC leadership Supports and communicates TNONC strategic goals and priorities to staff Evaluates need for and effectively leads process improvement/process change projects and new and/or current initiatives. Routinely reviews reports/audits results, etc. to ensures that key performance indicators are met Enhances operational effectiveness, emphasizing cost containment, high quality patient care and patient/employee satisfaction Creates and maintains an environment of trust, integrity, open communication, teamwork and respect Establishes a culture of accountability and praise and recognition Ensures effective bidirectional communication between the clinic and upper level management. Delegates to and follows up on delegated tasks to assistant managers/team leads. Routinely rounds on staff and patients in clinic soliciting feedback on needs and offering support as needed Maintains competencies in the event the need occurs to assist in staffing Assures timelines and deadlines are routinely met by self and supervised staff Investigates and resolves patient/staff events in a timely manner Works collaboratively with others who interact with the clinic as well as with vendors, contractors, and building maintenance Responsible for outside vendor requirements such as building maintenance, supply companies, property management, cleaning service phone & cable services as well as all equipment needs and repairs Other duties as required KNOWLEDGE, SKILLS & ABILITIES: Ability to communicate with a diverse group of individuals with various degrees of training and education. Excellent written and verbal communication skills with the ability to effectively communicate and establish collaborative relationships with physicians, patients, clinical and administrative staff, and the public. High level of customer service ethics with courteous demeanor and the ability to process patient and public inquiries, including complaints, and respond with poise and efficiency. Ability to react calmly and effectively in emergency situations. Knowledge of clinic office procedures, medical practice and medical terminology. Knowledge of organizational policies, procedures, systems and objectives. Ability to interpret, adapt and apply guidelines and policies and procedures. Ability to organize, delegate and supervise. Ability to recognize, evaluate and solve problems. Ability to plan, implement and manage multiple projects simultaneously. Ability to use proper grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports. Strong organizational skills and attention to detail. High level of discretion to work with confidential information. Proficient in the use of computer applications regarding productivity (MS Word, Excel, Outlook), database and patient scheduling and other medical information systems. Ability to operate various type of office equipment. Builds positive relationships Builds strong sense of teamwork and purpose EDUCATION & EXPERIENCE: Minimum of 1 year overseeing and managing aspects of outpatient practice in a medical clinic; 3 years preferred with Oncology/Hematology knowledge. Bachelor’s Degree or higher preferred Experience with healthcare clinic policies and procedures required. Excellent management and leadership skills. PHYSICAL REQUIREMENTS: Must be willing and able to lift up to 50 pounds. Must be willing to travel to satellite clinics when necessary. Thank you for your interest in Tennessee Oncology. People like yourself have helped us grow into one of the largest and most influential oncology practices in the country. Our front line heroes are beloved by our patients and their families. Caring for cancer patients is a privilege.