One Medical

Support patient intake, perform venipuncture, assist with medical devices, and ensure a positive patient experience in a clinical setting. | Active phlebotomy certification, 6+ months experience as a Medical Assistant or Phlebotomist, strong communication skills, proficiency with technology, and ability to work independently. | About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Health Station Lab Services Specialist/ Member Support Specialist, you will play a vital, autonomous role in delivering exceptional care to our patients in a uniquely designed One Medical Health Station environment. In this setting, you’ll serve as the sole on-site team member, supporting our patients throughout their entire visit experience from intake to clinical support ensuring a seamless, connected, and human-centered care journey. While the station structure may vary in size, you are the primary face of One Medical during the visit and represent our values, service, and quality of care. You will provide best in class venipuncture and clinical services, including patient intake and vital collection, as well as assist patients with both medical devices and technical support while they are in the station. Your role is both clinical and administrative, requiring you to think on your feet, problem solve independently, and create meaningful connections with each patient you serve. You are a confident, self-motivated professional who thrives in an independent work environment. You combine excellent specimen collection technique with empathetic, tech-savvy, and proactive service to guide patients through their care experience both as a clinician and as a representative of One Medical. You maintain the station's look, feel, and functionality to reflect our standards of excellence. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we’d love to connect. What you’ll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) communication in all patient interactions, both clinical and administrative, to create a seamless and positive in-station experience. Manage patient check-in, intake, vitals collection, and technical support, ensuring patients can use devices and access care smoothly while in the station. Provide venipuncture services and assist with extended scope duties including non-blood specimen collection, ear lavages, point of care testing, PPD tests, and swabs. Support patients with in-station technology and medical devices, providing troubleshooting assistance and usage guidance as needed. Monitor and respond to patient feedback and assist with outreach as necessary. Maintain high standards of station care, including specimen labeling, processing, inventory management, device upkeep, and sanitation. Facilitate seamless virtual visits by setting up and supporting remote calls with providers, ensuring clear communication and a smooth patient experience. Follow up on lab cases, answer patient messages, and assist providers and the virtual medical team with tasks such as biometric forms, medical record requests, billing inquiries, and reporting. Perform all front of house and clerical tasks including check-in/check-out, insurance verification, scheduling, test prep, and tasking. Own the physical station space, including opening and closing procedures, daily organization, supply management, and maintaining a welcoming and brand-aligned environment. Master our technology suite including, but not limited to, Slack, G-Suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record system to complete tasks efficiently and collaborate virtually with remote teams. Act as the sole in person representative of One Medical during station operation, delivering consistent, compassionate, and expert support to all patients. These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job-related duties may be assigned by management. What you’ll need: An active phlebotomy certification to practice in WA At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, with an ability to establish and maintain patient trust and deliver customer-centric, empathetic care Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology, including typing, internet navigation, and using multiple systems simultaneously Demonstrated ability to work independently and manage a full scope of responsibilities without on-site support Experience working on collaborative, diverse teams (experience with virtual teams a plus) A proven track record of resilience, adaptability, and self-direction in dynamic healthcare environments Confidence and clarity during the clinical process, with a human-centered approach to care One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hrs/week) with 8 hr shifts taking place between 7:00am-6:00pm Monday through Friday, based in our offices in Seattle, WA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Support patients in a clinical environment by performing venipuncture, assisting with medical devices, and managing patient check-in and care processes. | Active phlebotomy certification, 6+ months experience as a Medical Assistant or Phlebotomist, strong communication skills, proficiency with computer systems, ability to work independently. | About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Health Station Lab Services Specialist/ Member Support Specialist, you will play a vital, autonomous role in delivering exceptional care to our patients in a uniquely designed One Medical Health Station environment. In this setting, you’ll serve as the sole on-site team member, supporting our patients throughout their entire visit experience from intake to clinical support ensuring a seamless, connected, and human-centered care journey. While the station structure may vary in size, you are the primary face of One Medical during the visit and represent our values, service, and quality of care. You will provide best in class venipuncture and clinical services, including patient intake and vital collection, as well as assist patients with both medical devices and technical support while they are in the station. Your role is both clinical and administrative, requiring you to think on your feet, problem solve independently, and create meaningful connections with each patient you serve. You are a confident, self-motivated professional who thrives in an independent work environment. You combine excellent specimen collection technique with empathetic, tech-savvy, and proactive service to guide patients through their care experience both as a clinician and as a representative of One Medical. You maintain the station's look, feel, and functionality to reflect our standards of excellence. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we’d love to connect. What you’ll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) communication in all patient interactions, both clinical and administrative, to create a seamless and positive in-station experience. • Manage patient check-in, intake, vitals collection, and technical support, ensuring patients can use devices and access care smoothly while in the station. • Provide venipuncture services and assist with extended scope duties including non-blood specimen collection, ear lavages, point of care testing, PPD tests, and swabs. • Support patients with in-station technology and medical devices, providing troubleshooting assistance and usage guidance as needed. • Monitor and respond to patient feedback and assist with outreach as necessary. • Maintain high standards of station care, including specimen labeling, processing, inventory management, device upkeep, and sanitation. • Facilitate seamless virtual visits by setting up and supporting remote calls with providers, ensuring clear communication and a smooth patient experience. • Follow up on lab cases, answer patient messages, and assist providers and the virtual medical team with tasks such as biometric forms, medical record requests, billing inquiries, and reporting. • Perform all front of house and clerical tasks including check-in/check-out, insurance verification, scheduling, test prep, and tasking. • Own the physical station space, including opening and closing procedures, daily organization, supply management, and maintaining a welcoming and brand-aligned environment. • Master our technology suite including, but not limited to, Slack, G-Suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record system to complete tasks efficiently and collaborate virtually with remote teams. • Act as the sole in person representative of One Medical during station operation, delivering consistent, compassionate, and expert support to all patients. These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job-related duties may be assigned by management. What you’ll need: • An active phlebotomy certification to practice in WA • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment • Strong customer service skills, with an ability to establish and maintain patient trust and deliver customer-centric, empathetic care • Strong written and verbal communication skills • A High School Diploma or equivalent • Proficiency in computer technology, including typing, internet navigation, and using multiple systems simultaneously • Demonstrated ability to work independently and manage a full scope of responsibilities without on-site support • Experience working on collaborative, diverse teams (experience with virtual teams a plus) • A proven track record of resilience, adaptability, and self-direction in dynamic healthcare environments • Confidence and clarity during the clinical process, with a human-centered approach to care One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hrs/week) with 8 hr shifts taking place between 7:00am-6:00pm Monday through Friday, based in our offices in Seattle, WA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service • Free One Medical memberships for yourself, your friends and family • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues • Competitive Medical, Dental and Vision plans • Pre-Tax commuter benefits • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match • Credit towards emergency childcare • Company paid maternity and paternity leave • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. • UpToDate Subscription - An evidence-based clinical research tool • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Treat patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups. Collaborate with both virtual and in-office teammates to provide exceptional care to patients virtually. | Candidates must have completed an accredited FNP program with national certification and be currently licensed in CA. They should have at least 2 years of experience in an outpatient primary care or urgent care setting within the past 5 years. | About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: Full time 40 hours including evenings and weekends What you’ll be working on: Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with both virtual and in-office teammates via daily huddles Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: Completed an accredited FNP program with a national certification Currently licensed in CA with ability to obtain additional state licenses In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) Ability to work weekday and weekend shifts (every other Saturday AND Sunday required) Ability to work afternoons and evenings (current shifts range from (7am - 11pm alternating week schedule in PST) Excellent clinical and communication skills One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $56.50 to $63.00 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lead and manage a team of primary care providers, provide direct patient care, oversee office operations, and support clinical and professional development. | Must have completed or be enrolled in an accredited residency or NP/PA program, board certification, state licensure, outpatient primary care experience, and at least one year managing providers. | About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. About Us One Medical is a membership-based primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means tackling the frustrations of everyone involved — from patients and providers to employers and health networks. Across the country, our members enjoy access to comprehensive care at more than 80 locations across ten cities (and counting!) as well as 24/7 access to virtual care. We've reached some exciting milestones in recent months, but our work is far from over. As we continue to grow and broaden our impact, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for energetic and passionate leaders to manage the people, processes and technology that make One Medical unique. As an Office Medical Director, you'll have the chance to lead your local team in demonstrating clinical excellence and practicing sustainability. In collaboration with your manager, the District Medical Director and your operations partner, the Office Manager, you'll solve problems and shape our organizational priorities. You will be able to continually develop your management and leadership skills as you learn about our business and its operations and engage your local team. Employment type: • Full time What you'll be working on: • Managing a team of in-office providers (MDs, DOs, NPs, and/or PAs) across 2 offices and ensuring that the providers on your team meet our clinical standards and patient care needs • Guiding and supporting providers' professional development • In addition to your leadership responsibilities, you will provide direct patient care in-office for a minimum of 28 hours per week as part of your full-time schedule • Partnering with Office Manager to support a collaborative, positive office community • Managing communication, with context, between your office and other districts, regional, and central teams; represent One Medical to the local community • Owning specific office management and HR functions • Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits • Treating patients in-office or in testing centers as well as conducting occasional tele-health visits • Continuous learning during weekly Clinical Rounds and through other modalities • Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams • Utilization of your specific clinical training and opportunities to perform in-office procedures • Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: • Enrolled in, or have completed, an accredited Internal or Family Medicine residency program or NP or PA program • Practiced at least 2 of the last 5 years in an outpatient primary care setting, or have completed a residency program in the last 5 years • Minimum of 1 year managing a team of providers • Board certified in Internal or Family Medicine • State licensed in Florida, obtained before your One Medical start date One Medical Office Medical Directors also demonstrate: • A passion for human-centered primary care • Clinical proficiency in evidence-based primary care • The commitment to developing others through coaching, feedback, exposure, and stretch assignments which aligns employee career development goals with organizational objectives • The ability to establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet commitments • The ability to address difficult issues and supports others who do the same • The ability to build teams with an appropriate and diverse mix of styles, perspectives, and experience that will apply their skills and perspectives to achieve common goals • The ability to create a climate in which people are motivated to do their best by inviting input and sharing ownership and visibility This is a full-time role based in Aventura, FL. One Medical is an equal opportunity employer and encourages all applicants from every background and life experience. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service • Free One Medical memberships for yourself, your friends and family • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues • Competitive Medical, Dental and Vision plans • Pre-Tax commuter benefits • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match • Credit towards emergency childcare • Company paid maternity and paternity leave • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. • UpToDate Subscription - An evidence-based clinical research tool • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.