Omni Hotels & Resorts

The role involves creating group revenue through soliciting and developing new business, managing accounts, and coordinating with hotel departments. | Requires at least 2 years of hotel sales experience, strong communication skills, and the ability to meet sales targets. | Overview Los Angeles Hotel From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations. Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match. Job Description The Group Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory. The ideal candidate will possess a proven track record of securing in-house group business at a similar sized luxury Hotel. This individual must have the ability to solicit and secure business from all segments within the Group Market, while maintaining the highest level of rate integrity and revenue capture for the Hotel. The applicant must be able to consistently achieve monthly revenue goals, develop and implement sales action plans, maintain positive interdepartmental communications, and complete special projects assigned by the Director of Sales & Marketing. This role is eligible for Omni's Work From Home Program! Omni Hotels & Resorts values our associate’s work/life balance and supports WFH options for our specific sales, service, revenue management and leader roles. After 90 days of employment, Group Sales Managers will be eligible to earn up to 2 WFH days and a potential 3rd if you are over 100% of your YTD goal. Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to. Responsibilities Essential Functions: Effectively attain assigned sales and revenue goals as well as solicitation call goals for groups. Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status. Ensures business is turned over properly and in a timely fashion for proper service delivery To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience. To achieve monthly room night and revenue goals; develop and implement sales action plans Develop, actively solicit, maintain and map group business accounts per defined territory. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maintain knowledge of the competitive set and make strategy recommendations. Work with Director of Catering and Convention Services to help achieve food and beverage revenues. Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts. Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.). Properly convey rate and package information within approved limits to maximize and protect our overall hotel revenue yields. Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, Global Sales Office relations, trade relations, industry relations and staff relations. Promote all Omni Properties and offer information to clients to cross sell the brand. Work closely with all departments such as Convention Services to ensure that all details are communicated for to ensure a successful meeting experience. Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Maintain positive interdepartmental communications; participate in all sales meetings. Perform other tasks as needed or directed to ensure effective Hotel operation. Participate in development training with Omni Hotels & Resorts. Hotel Specific Essential Functions: Responsible for proactively soliciting and managing group related opportunities Taking a proactive approach to find new group accounts Field inquiries, send proposals and contracts, facilitate billing, food and beverage arrangements, and effectively communicate needs with all departments of the hotel. Negotiate pricing within booking guidelines and standard hotel procedures. Team player with a guest centric attitude to do the right thing, think creatively, be an active listener with excellent presentation skills Conducts on-site inspections, meets with, and entertains clients as needed Travels as needed to solicit business from potential clients Applicants are required to have 2-3 years previous selling experience Proven track record in pursuing, evaluating, soliciting, selling and confirming business as required in order to meet individual goals and overall budgeted sales and profitability. Qualifications Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine Working Environment: Exterior of hotel with exposure to weather conditions Interior of hotel, in normal office conditions. Requirements Minimum 2 years hotel sales experience or the equivalent amount of industry experience; OR, equivalent combination of education and work experience. Strong business communication and presentation skills, both verbal and written Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner Pay: $81,000-91,000/year. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Assist Global Sales team with client follow-up, data management, and event coordination. | Requires 2-4 years of administrative experience, proficiency in Microsoft Office, and hotel industry experience, which you do not possess. | Location Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere. Job Description Omni Hotels & Resorts is seeking a dynamic Sales Assistant to provide support to Global Sales leadership and team. The ideal candidate will provide joint support for the sales efforts to maximize the meetings segment revenues through direct sales. This role will aid in coordinating sales activities in addition to office administration tasks on behalf of the Global Sales Office members with special focus on Global Accounts. Remote work eligibility will be considered for highly qualified candidates with relevant experience. Responsibilities Client & Director Support • Provide assistance to multiple Global Account Directors, Corporate Director-Global Sales, and other associates. • Daily/weekly client engagement, assisting Global Account Directors with client follow up on outstanding items. • Frequent client engagement to assist Global Account Directors with client follow up regarding the status of their meeting request. • Support moving business through the sales cycle by following up with hotels on lead status and tracking responses to RFPs. • Oversee Outlook inbox for Global Account Directors when out of office and handle leads and issues. • Assess immediate situations and the priority of each; delegate when appropriate and provide independent follow through as required. • Understands Omni Hotels sales and business processes, supports Corporate and property goals and contributes to enhancement of customer value. Communication & Meeting Support • Answer phones and direct calls to appropriate sales manager or determine and perform the necessary action for incoming calls. • Keep minutes for weekly sales meetings and other important meetings. Sales Systems & Data Management • Enter sales opportunities into Sales Force; keep information current on each lead. • Create and run reports in Sales Force, PowerBI and SQL. • Run Pipeline report and distribute. • Learn and utilize Sales Force, following all the standards for entering sales activity and lead generation. • Maintain strong system hygiene by ensuring data accuracy, consistency, and timely updates across all platforms. Reporting & Documentation • Prepare the End of Month Report that tracks office production for Global Account Directors. • Maintain all definite partnership contracts and contacts for each Global Sales Office / OH&R. • Review and process expense reports and audit invoices for accuracy and ensure timely submittal. Events & Trade Shows • Support for GSO Regional Trade Shows and Events. • Ability to manage 6-7 Global Account Directors special projects, events, including golf events. • Collaborate with training and events department on Global Sales initiatives. • Create and track client invitations for events, ensuring accurate lists and timely distribution. • Handle event-related communications with clients and internal stakeholders. • Provide on-site support during events, assisting with coordination, logistics, and client engagement. Travel & Logistics • Coordinate hotel and travel arrangements in Concur. Qualifications • 2-4 years of administrative experience preferred• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)• Experience with Salesforce is a plus• Strong preference to those candidates with hotel experience• Strong interpersonal skills and the ability to work in a team-oriented environment • Strong financial and statistical analysis skills • Professional communication skills, including group presentations, both oral and written• Must be a team player within the region and contribute positive energy • Ability to manage multiple priorities and re-prioritize when necessary • Ability to multi-task and stay organized in a fast-paced environment Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Supervise in-room dining staff, ensure service quality, handle guest feedback, manage scheduling and payroll, and maintain dining room conditions. | At least 1 year of food and beverage supervisory experience, strong customer service, knowledge of food and beverage financials, TIPS certification, valid FL or GA license, and ability to work flexible schedules. | Location THE MODERN HOME OF AMERICAN GOLF Discover The Modern Home of Golf at our Frisco resort & spa. At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa. Job Description Omni PGA Frisco Resort is seeking an In Room Dining Supervisor to join our team. Omni Frisco PGA Resort provides north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment. This position is responsible for ensuring proper training and supervision of all personnel. The In Room Dining Supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities • Responsible for assigned shift, assisting in overall management.. • Assist in overall supervision of the department as outlined in manager’s job description. • Complete environmental checklist for dining room. • Spot check liquor pars and order daily supplies. • Hold pre-meal meetings. • Follow up on established training steps. • Handle guest comments and complaints and ensure guest satisfaction. • Communicate with guests and receive feedback. • Stay on the floor during peak hours. • Observe, teach and correct staff’s service. • Examine food preparation and beverage presentation. • Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. • Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. • Participate in interviewing new employees as needed. • Prepare maintenance request and follow-up. • Monitor food and liquor requisitions and food waste. • Check bar controls, shot glass use, red lining, and bottles totally empty daily. Qualifications • 1 year of experience in Food and Beverage Supervision or Management role preferred. • Must have the ability to manage deadlines. • Understanding of Food and Beverage financials including cost and par controls is preferred. • General knowledge of Microsoft Word, Excel, and PowerPoint. • Must have a strong attention to detail as well as strong customer service skills. • Must be able to work a flexible schedule including weekends and holidays. • Must be familiar with and adhere to all liquor liability laws. • Must know emergency procedures and work to prevent accidents. • Must be TIPS Certified. • Must be at least 21 years of age and have a Vaild FL or GA License in Good Standing This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .