Okta

Lead complex AI transformation programs and partner with multiple teams to drive execution. | 10+ years leading large-scale technology transformation programs with strong technical acumen and senior stakeholder influence. | Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technology, Data, and Intelligence Team Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work. As Okta continues to scale AI across the enterprise, we are seeking a highly technical, strategic, and execution-focused Principal Program Manager to lead complex, cross-functional programs across Technology, Data, and Intelligence (TDI). The Principal Program Manager, Technology, Data, and Intelligence Opportunity The initial focus of this role will be driving strategic AI programs that accelerate enterprise AI adoption, AI for Growth, and AI platform maturity. Over time, this role will support other high-priority technology initiatives across TDI as business priorities evolve. You will partner across Engineering, Product, Infrastructure, Security, Data, Finance, and Business teams to align strategy, establish scalable operating models, and drive predictable execution across large, interconnected programs. What You’ll Be Doing AI Transformation & Adoption Lead strategic AI initiatives focused on accelerating enterprise AI adoption and AI for Growth. Partner with Engineering, Product, Infrastructure, Security, Data, and Business leaders to identify, prioritize, and deliver high-impact AI capabilities. Drive adoption of AI platforms, AI agents, MCPs, developer tooling, and automation capabilities while measuring business impact and ROI. Build and execute multi-year AI transformation roadmaps that align with business priorities and technology strategy. Strategic Program Leadership & Execution Lead complex, cross-functional technology programs from strategy through execution and operationalization. Translate strategic initiatives into clear execution plans with defined ownership, milestones, and measurable outcomes. Build integrated roadmaps, establish governance, and drive planning, dependency management, risk mitigation, and executive reporting. Facilitate executive reviews, drive cross-functional alignment, resolve risks, and improve execution through scalable operating mechanisms such as RAPIDs, KPIs, and operating models. Identify process improvements, remove execution bottlenecks, and ensure successful transition to long-term operational ownership. AI Platform Operations & Governance Establish scalable operating models, governance, and lifecycle management for AI platforms and solutions, including security, compliance, operational readiness, and long-term ownership. Define and track executive KPIs that measure platform adoption, utilization, operational health, business impact, cost efficiency, and ROI. Partner with Finance and Engineering to support AI capacity planning, budgeting, and operational scaling. What You'll Bring 10+ years leading large-scale, cross-functional technology transformation programs across Engineering, Infrastructure, Security, Data, AI/ML, and Product organizations. Proven track record of delivering complex strategic initiatives by establishing scalable operating models, governance, executive reporting, and execution frameworks. Strong technical acumen with the ability to influence engineering leaders, architects, and executives while translating strategy into measurable business outcomes. Experience leading enterprise AI initiatives, with a good understanding of AI platforms, LLMs, AI agents, MCPs, developer platforms, and enterprise AI adoption. Demonstrated success driving roadmap execution, organizational change, dependency management, and executive alignment across highly matrixed organizations. Exceptional communication and stakeholder management skills, with the ability to influence senior leaders, build consensus, and navigate ambiguity without direct authority. Proficiency with modern program management, analytics, and AI productivity tools, including Jira, Confluence, BI platforms, and AI-enabled collaboration tools. What you can look forward to as an Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. P22117_3498994 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $188,000—$258,500 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Design and build generative AI-powered applications including web UIs, API services, and backend orchestration. | 5-8 years full-stack experience with 2+ years AI/ML focus, proficiency in Python, React/Vue, AWS, and LLM orchestration frameworks. | Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Business Technology organization builds secure and intelligent internal platforms that power our global workforce. Our AI & Automation team is delivering next-generation tools and experiences by integrating GenAI and intelligent automation into workflows across IT, HR, Finance, Sales, Marketing and Customer Support. We focus on real-world applications: virtual agents, AI copilots, internal RAG services, and AI-augmented self-service portals — all with scale, governance, and user experience in mind. The Opportunity As a Senior Software Engineer, Applied AI, you’ll play a key role in building user-facing and backend systems that leverage GenAI to improve internal experiences and operations. This role requires strong full-stack engineering skills, with an emphasis on both AI integration and building intuitive, performant UIs that make AI accessible and useful to our internal customers. You’ll work closely with software engineers, product managers, and designers to build secure, intelligent tools for employees across Okta. What You’ll Do Design and build end-to-end GenAI-powered applications, including web-based UIs, API services, and backend orchestration. Implement and integrate LLM-based experiences using frameworks like LangChain, LlamaIndex, and tools like OpenAI, Claude, or Gemini. Define, implement, and champion operational excellence standards (SLOs, observability, incident response frameworks) for all services deployed. Develop responsive, accessible, and modern frontend interfaces using frameworks like React or Vue — with a focus on usability, performance, and trust in AI outputs. Build and maintain a library of reusable frontend components and hooks that allow other business delivery teams to easily "drop in" GenAI capabilities into their own applications. Build and maintain retrieval-augmented generation (RAG) pipelines with vector search and embedding strategies (e.g., Pinecone, FAISS, Qdrant). Collaborate with designers and product managers to rapidly iterate on UX patterns for AI-powered experiences (e.g., prompt inputs, citations, summaries). Ensure security, privacy, observability, and test coverage across the full stack. Contribute to architecture decisions, engineering standards, and best practices for AI/automation systems. Partner with platform and infrastructure teams to ensure services scale reliably across the org. What You’ll Bring 5–8 years of software engineering experience with full-stack development, including 2+ years of building AI/ML-driven applications. 5+ years of experience in frontend technologies like React, TypeScript, or Vue, and comfort working on UI/UX for internal tools or enterprise applications. Strong Python development skills and 2+ years experience building cloud-based services using AWS, Docker, and RESTful APIs. Hands-on experience with LLM integration, RAG pipelines, prompt engineering, or orchestration frameworks like LangChain or LlamaIndex. Strong background in distributed systems, APIs, microservices, container orchestration (ECS/EKS), and cloud platforms (AWS/GCP/Azure). Familiarity with secure coding, authentication/authorization, and internal data governance best practices. Ability to collaborate across engineering, design, and product teams — with a strong sense of user empathy and technical ownership. Bonus: Exposure to design systems, AI evaluation tooling, or real-time application performance monitoring. Why Join Okta Make AI Real: Design and build AI-powered apps used daily by Okta employees. Full-Stack Challenge: Tackle end-to-end problems — from LLM orchestration to intuitive UIs. Trusted Innovation: Join a team committed to security, ethics, and technical excellence in AI. #LI-MK1 #LI-hybrid P24738_3354842 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $165,000—$247,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $147,000—$221,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Architect and lead cloud-native security products, mentor engineers, and ensure high programming standards. | 7+ years Java web application experience with strong security engineering and scalability background, U.S. Person status required. | Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Identity Threat Protection Team Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers. Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authentication and authorization decision. Identity Threat Protection with Okta AI The Staff Software Engineer Opportunity Okta is seeking a Staff Software Engineer to be a driving force on the ITP engineering team. This is your chance to dive into the deep end and solve the most critical and complex security challenges facing enterprises today. We seek a candidate who has not just experience, but a proven record of designing, building, launching, and scaling world-class security products—from concept to global deployment. You will be a technical cornerstone of a team that lives and breathes elegant solutions and uncompromising quality. Our philosophy is rooted in relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter, demonstrating absolute excellence in software engineering.Our environment is high-speed, fiercely innovative, and highly autonomous, utilizing agile cycles where individual ownership is paramount. If you crave stimulating, mission-critical security projects, pioneering emerging technologies, and conquering complex security and Machine Learning challenges, this is your defining career opportunity. What you’ll be doing Architect and Lead: Command the design, development, delivery, and supportability of cloud-native security products—leading the charge from initial concept to final, production-ready implementation. Drive Collaboration: Build solid, cross-group partnerships and demonstrate exceptional interpersonal communication, working closely with engineering, product management, design, support, and documentation teams. Uphold Excellence: Commit to the highest programming standards through rigorous code reviews and the creation of comprehensive unit and functional tests. Lead Remote Teams: Excel at working with remote teams and individuals while relentlessly ensuring product quality, agility, and velocity. Mentor and Empower: Act as a player-coach to mentor, groom, and educate junior engineers. What you’ll bring to the role 7+ years of experience building Java-based web applications. Deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles. Experience thriving in fast-paced software development teams that leverage continuous integration and deployment practices. Strong communication skills and the ability to work across functions. A powerful security background and a proven track record of championing best practices. And extra credit if you have experience in any of the following! Experience building anomaly detection systems or risk systems is a monumental advantage. Expertise in cloud security, identity, and/or authentication protocols. Hands-on experience with one or more cutting-edge UI technologies such as Angular, ReactJS, Backbone, and Vue. Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. (P10619_3490322) #LI-Hybrid #BB-1 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $194,000—$267,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Lead internal communications strategy and execution to align and inspire a global workforce during a major AI transformation. | 15+ years in internal or executive communications, experience with C-suite leaders, and ability to lead communications through large-scale transformation in complex organizations. | Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. • * Director, Internal Communications** Location: San Francisco, CA Build the narrative-and the voice-that powers Okta. We're looking for a Director of Internal Communications to lead how Okta informs, aligns, and inspires its global workforce-while shaping the voice of our most senior leaders. This is a high-impact leadership role at the center of the company-at a defining moment. The AI platform shift is reshaping every company and every industry, and Okta is all-in. That means defining the internal narrative and ensuring our employees understand where we're going, why it matters, and what it means for them. Why this role is different Okta is making a deliberate choice: to move faster, compete aggressively, and go all-in on becoming the company that secures AI at global scale-the blueprint for the secure agentic enterprise. You'll define the company's internal narrative centered on how Okta secures AI and ensure it is consistently and authentically carried by our leadership. You'll create the drumbeat that reinforces it-turning complex strategy into clear, memorable, and actionable messaging. And you'll make sure that how we communicate internally reflects the same urgency, boldness, and ownership we're asking of every employee. This role isn't for someone who wants to maintain the status quo. It's for someone who sees this moment for what it is: a chance to help lead one of the most consequential platform shifts since the internet and to build the internal narrative that brings an entire company along for the ride. What you'll do Internal Communications Leadership • Lead company-wide communications: Partner with the People team to drive internal communications strategy and execution across major initiatives, including annual priorities, platform evolution, AI transformation, and operating model shifts • Shape the narrative: Translate Okta's strategy into clear, compelling messaging employees understand and remember • Create the drumbeat: Build a consistent, repeatable cadence that moves beyond one-off announcements • Own channels & content: Oversee internal channels (Slack, intranet, email) and ensure precision in audience targeting and reach • Deliver moments that matter: Lead Company All Hands and executive forums-from narrative through production and delivery • Drive engagement: Design modern, multi-channel strategies that foster dialogue, connection, and understanding Critical Moments & Enterprise Alignment • Lead in critical moments: Partner with Corporate Communications on crisis, issues, and high-stakes communications • Ensure internal-first alignment: Eliminate disconnects between internal and external messaging so employees are informed and prepared • Drive clarity at scale: Ensure a small number of critical messages are consistently reinforced across channels and leaders. The team you'll lead You'll lead and grow a high-performing communications team spanning internal content, channels, and events. You'll partner closely with various different business functions including People, GTM, Legal, Security, Product, and executive staff teams. What you bring • 15+ years in internal, corporate, and/or executive communications with a Bachelor's degree or equivalent combination of education and work experience • Proven experience interacting with C-suite leaders • Experience leading communications through large-scale transformation in complex, global organizations • Exceptional storytelling and writing skills-you make the complex simple, clear, and memorable • Strong executive presence and ability to influence at the highest levels • Operational rigor across channels, content, and large-scale events • A modern approach to engagement, channels, and employee experience • Experience in technology or SaaS environments preferred Why Okta This is a pivotal moment-and a rare opportunity to shape not just what a company says, but how its leaders show up. If you're energized by aligning strategy, storytelling, and leadership voice to drive real impact-we'd love to meet you. #LI-Hybrid P11558_3451786 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: . The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $224,000 - $308,000 USD • * The Okta Experience** • Supporting Your Well-Being • Driving Social Impact • Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at . Skills: Artificial Intelligence (AI), Blueprints, Channel Strategies, Corporate Communications, Intranet, Leadership, Legal, Onboarding, Slack, Software as a Service (SaaS), Storytelling, Talent Management, Writing Skills About the Company: Okta

Manage revenue operations processes and collaborate cross-functionally to improve sales and finance operations. | 6-8+ years in sales operations or related fields with proficiency in Salesforce, CPQ, NetSuite, and Tableau. | Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for an experienced Revenue Operations Manager to join our team. Based in the US, this role acts as a critical strategic bridge between our operational initiatives and cross-regional execution. While your primary focus will be on the Americas region, you will also provide support to our APAC international team as needed. You will be a vital member of the Revenue Operations team, overseeing projects and initiatives, driving system enhancements, and serving as a subject matter expert on processes that impact the entire organization. What You’ll Do Own territory execution across assigned regions, ensuring bookings adhere to company policy, maintain accuracy, and meet compliance requirements throughout the process. Serve as a subject matter expert for complex, high-value, and non-standard transactions across these regions. Serve as a primary execution and escalation partner for the Finance Global Capability Center (FGCC), providing guidance on high-complexity scenarios and supporting the consistent application of policy and process. Partner closely with Sales, Deal Desk, Finance, and related global teams to support complex deal structures and ensure transactions are executed in line with defined processes and controls. Support managing month-end and quarter-end close activities, including preparing, reviewing, improving, and troubleshooting reconciliations as required, and serve as an escalation point for issues and exceptions. Proactively identify discrepancies, trends, and opportunities for process improvement through ongoing review of operational data and workflows. Develop and analyze business performance reporting to ensure an accurate reflection of operational results, creating reports and dashboards that support planning and decision-making. Oversee and support multiple operational and process improvement initiatives, ensuring work is completed efficiently and aligned to expected outcomes. Work with Business Technology and Finance Transformation teams to support system enhancements, including UAT participation, validation of changes, and issue resolution as needed. Support training and enablement efforts both within the team and cross-functionally on processes, complex scenarios, and operational best practices. Utilize automation and AI-enabled tools, where appropriate, to improve efficiency, accuracy, and scalability across Revenue Operations workflows. Who You Are You are a strong operational contributor with a solid understanding of end-to-end quote-to-cash processes and how upstream and downstream decisions impact outcomes. You bring: Strategic curiosity and a practical approach to identifying issues and supporting continuous improvement. Operational strength, with experience working through complex processes, policies, and systems. Sound judgment when evaluating information, prioritizing work, and handling non-standard scenarios. Clear and effective communication skills, with the ability to work across teams and explain processes or decisions. Adaptability and comfort managing multiple priorities in a dynamic environment. A forward-looking mindset, including openness to using automation and AI-enabled tools to improve how work is done. Qualifications 6–8+ years of experience in Order Management, Sales Operations, Deal Desk, or a related role Advanced knowledge of operations systems and tools such as Salesforce, CPQ, NetSuite, Tableau, or similar platforms preferred Ability to move fast, adapt, and thrive in a dynamic and fast changing environment #LI-MK1 #LI-hybrid P10386_3371473 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $117,000—$160,600 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $104,000—$143,000 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Drive territory growth by generating pipeline, closing deals, and cultivating customer relationships within enterprise SaaS security solutions. | Over 8 years of enterprise SaaS sales success, deep technical discovery skills, ability to connect technical sales to business outcomes, and experience with complex sales frameworks. | Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. The Enterprise Auth0 Account Executive Opportunity The successful Auth0 Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats. As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. What you’ll be doing: • Build a plan to guide your long-term approach to net new logo pipeline generation • Consistently deliver revenue targets to support YoY territory growth • Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings • Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers • Scope, negotiate and close agreements to meet and exceed revenue quota targets • Holistically embrace, access, and utilize partners to identify and open opportunities • Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) • Travel as necessary to build and cultivate customer and prospect relationships What you’ll bring to the role: • 8+ years of success in growing revenue for sophisticated, complex enterprise SaaS products • Ability to evangelize, educate and create demand within the CTO organization, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers • Deep technical discovery skills that resonate with the developer community • Strong technical acumen with proven ability to connect a technical sale to a companies’ business outcomes • Excellent communication and presentation skills with audiences of all levels and all technical aptitudes • Confident and self-driven with the humility required to successfully work in teams • Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC) #LI-REMOTE P24274_3316593 Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $260,000—$390,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing Benefits • Making Social Impact • Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Architect and evolve customer success programs, drive proactive customer health initiatives, lead cross-functional teams, and scale customer success frameworks globally. | 10+ years in program management or strategic operations with SaaS customer-facing experience, executive-level communication skills, data-driven strategy, and strong stakeholder influence. | Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About The Role: Are you passionate about transforming customer challenges into success stories? At Okta, our "Customer First" philosophy is more than a slogan—it's the core of our business. We're looking for a strategic Sr. Program Manager to be the architect of the programs that ensure our most important customers achieve their goals and thrive with our platform. This isn't just about managing projects; it's about building the engine for proactive customer success at scale. You will own the strategic framework that enables us to identify customer risks before they escalate, mobilize cross-functional teams, and deliver consistent, high-value outcomes. You’ll have executive visibility and the autonomy to shape the future of our customer experience, making a direct impact on retention and growth.What You’ll Do & The Impact You'll Make: • Architect and Evolve Our Customer Success Playbook: You won’t just follow a script; you’ll write it. Design, implement, and continuously innovate on the frameworks that empower our global teams to deliver exceptional customer outcomes. • Drive Proactive Customer Health Initiatives: Move beyond reactive support. You will build the programmatic engine that identifies at-risk customers early, orchestrates targeted mitigation strategies, and ensures their long-term success and loyalty. • Lead with Clarity and Influence: Establish a clear operating cadence and governance model that aligns senior leadership and teams across the company. Your reporting won't just be data; it will be the narrative that drives strategic decisions and investment. • Serve as a Cross-Functional Catalyst: You'll be the central hub connecting Sales, Customer Success, Professional Services, Product, and Engineering. Your role is to break down silos and orchestrate a unified, world-class approach to solving our customers' most complex challenges. • Scale Excellence: Develop the tools, templates, and methodologies that allow us to scale these critical programs globally without sacrificing quality, making every customer interaction more effective and impactful. What You'll Bring to the Team: • A Seasoned Background: 10+ years in program management, strategic operations, or a related field, with a proven track record of leading complex, cross-functional initiatives. • Deep SaaS and Customer Empathy: You have direct experience in a customer-facing role within a high-growth SaaS company. You understand the pressures, challenges, and opportunities our customers face every day. • Executive-Level Communication: You’re a natural storyteller who is comfortable translating complex program details into a compelling narrative for C-suite audiences. • A Data-Driven Strategist: You see patterns in complex data and can transform raw metrics into actionable insights that guide business decisions and prove program ROI. • An Entrepreneurial Spirit: You are a self-starter who thrives on autonomy, proactively seeks out problems to solve, and has a relentless drive for improvement. • A Master of Influence: You excel at building relationships and aligning stakeholders at all levels, from individual contributors to VPs, around a shared vision and plan. Why You'll Love This Role: • High-Impact & Visibility: This isn't a back-office role. You'll be at the forefront of our customer-centric strategy with direct lines to senior leadership, and your work will directly influence customer retention and company growth. • Build and Own: You have a greenfield opportunity to build and scale a critical function, leaving your mark on how a major SaaS company engages with its customers. • Solve Meaningful Problems: The challenges you solve are core to our business success. You’ll see the tangible results of your work in happier, more successful customers. • Collaborative Culture: You’ll be joining a talented and passionate team that is deeply committed to our "Customer First" ethos and invested in your success. #LI-BF1 #LI-Remote Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$160,000—$240,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing Benefits • Making Social Impact • Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Design and lead strategic customer success programs to proactively identify risks, align cross-functional teams, and drive customer retention and growth. | 10+ years in program management or related fields, deep SaaS and customer-facing experience, executive communication skills, data-driven decision making, and strong stakeholder influence. | Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About The Role: Are you passionate about transforming customer challenges into success stories? At Okta, our "Customer First" philosophy is more than a slogan—it's the core of our business. We're looking for a strategic Sr. Program Manager to be the architect of the programs that ensure our most important customers achieve their goals and thrive with our platform. This isn't just about managing projects; it's about building the engine for proactive customer success at scale. You will own the strategic framework that enables us to identify customer risks before they escalate, mobilize cross-functional teams, and deliver consistent, high-value outcomes. You’ll have executive visibility and the autonomy to shape the future of our customer experience, making a direct impact on retention and growth.What You’ll Do & The Impact You'll Make: • Architect and Evolve Our Customer Success Playbook: You won’t just follow a script; you’ll write it. Design, implement, and continuously innovate on the frameworks that empower our global teams to deliver exceptional customer outcomes. • Drive Proactive Customer Health Initiatives: Move beyond reactive support. You will build the programmatic engine that identifies at-risk customers early, orchestrates targeted mitigation strategies, and ensures their long-term success and loyalty. • Lead with Clarity and Influence: Establish a clear operating cadence and governance model that aligns senior leadership and teams across the company. Your reporting won't just be data; it will be the narrative that drives strategic decisions and investment. • Serve as a Cross-Functional Catalyst: You'll be the central hub connecting Sales, Customer Success, Professional Services, Product, and Engineering. Your role is to break down silos and orchestrate a unified, world-class approach to solving our customers' most complex challenges. • Scale Excellence: Develop the tools, templates, and methodologies that allow us to scale these critical programs globally without sacrificing quality, making every customer interaction more effective and impactful. What You'll Bring to the Team: • A Seasoned Background: 10+ years in program management, strategic operations, or a related field, with a proven track record of leading complex, cross-functional initiatives. • Deep SaaS and Customer Empathy: You have direct experience in a customer-facing role within a high-growth SaaS company. You understand the pressures, challenges, and opportunities our customers face every day. • Executive-Level Communication: You’re a natural storyteller who is comfortable translating complex program details into a compelling narrative for C-suite audiences. • A Data-Driven Strategist: You see patterns in complex data and can transform raw metrics into actionable insights that guide business decisions and prove program ROI. • An Entrepreneurial Spirit: You are a self-starter who thrives on autonomy, proactively seeks out problems to solve, and has a relentless drive for improvement. • A Master of Influence: You excel at building relationships and aligning stakeholders at all levels, from individual contributors to VPs, around a shared vision and plan. Why You'll Love This Role: • High-Impact & Visibility: This isn't a back-office role. You'll be at the forefront of our customer-centric strategy with direct lines to senior leadership, and your work will directly influence customer retention and company growth. • Build and Own: You have a greenfield opportunity to build and scale a critical function, leaving your mark on how a major SaaS company engages with its customers. • Solve Meaningful Problems: The challenges you solve are core to our business success. You’ll see the tangible results of your work in happier, more successful customers. • Collaborative Culture: You’ll be joining a talented and passionate team that is deeply committed to our "Customer First" ethos and invested in your success. #LI-BF1 #LI-Remote Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between: $160,000—$240,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing Benefits • Making Social Impact • Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/legal/personnel-policy/.

Design, build, and operate critical backend services for a global identity platform using Node.js and cloud infrastructure while ensuring security, scalability, and reliability. | 4+ years professional experience with Node.js backend development in TypeScript/JavaScript, cloud distributed systems expertise, strong testing practices, and a product-oriented mindset. | Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Product Auth0 is a developer-friendly identity platform that simplifies authentication and authorization for applications.Designed by developers for developers, we make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. Know more about our product at https://auth0.com/. The Core Identity organization We are hiring for multiple teams within Core Identity, the Engineering organization entrusted with the very heart of the Auth0 application. Our teams own the authentication pipeline, identity protocols, user sessions, and all the fundamental concepts and foundational elements that underpin our entire product. We are also the stewards of the platform's technical health, performance, and efficiency. Our teams are comprised of engineers with deep expertise in digital identity who are dedicated to designing and operating robust, large-scale systems. The work we do directly impacts millions of users daily and enables other product teams to build innovative features securely and efficiently. We own and operate these mission-critical services at scale while also serving as key partners to other engineering teams across Auth0. The Role This is an opportunity to solve complex distributed systems challenges at a global scale. As a Senior Software Engineer in Core Identity, you will design, build, and operate the critical services that form the backbone of our identity platform. You will primarily work with our NodeJS backend (TypeScript/JavaScript), with data stored in MongoDB, PostgreSQL, and Redis, all running on a multi-cloud infrastructure (AWS and Azure). If you have a passion for simplifying complex problems and building resilient, secure software, we encourage you to apply. Experience with or an interest in Identity and Access Management is highly valued. What you will do: • Join a fast paced and agile team spread remotely across Central Europe and US or Canada EST. • Build innovative features and standards that extend the capabilities of Auth0’s platform to help organizations securely innovate around the world. • Take ownership of the technical quality, security, reliability, and scalability of our systems. You'll drive architectural improvements and advocate for engineering best practices. • Work in a highly collaborative and cross-functional environment, working with talented engineers and partners across Product, Security, Design, Architecture and QA to deliver features that delight our customers. • Deepen or gain expertise in identity, security, and modern cloud technologies (AWS, Azure) while working on distributed systems at scale. • Mentor other engineers and contribute to our culture of technical excellence and continuous improvement. • Participate in an on-call rotation to ensure our critical services remain healthy and reliable. What you will bring: • 4+ years of professional software development experience, or equivalent. • Proficiency in building backend services with Node.js (JavaScript or TypeScript). • Experience designing, building, and operating distributed systems in a cloud environment (e.g., AWS, Azure). • A strong commitment to quality, with experience in various testing strategies (e.g., unit, integration, end-to-end). • A product-oriented mindset, with the ability to understand customer needs and work collaboratively to find effective solutions. Nice to have: • Experience in the identity and access management (IAM) domain. • Knowledge of security engineering principles and application security best practices. • Experience working effectively in a distributed, remote-first team. #LI-REMOTE What you can look forward to as a Full-Time Okta employee! • Amazing Benefits • Making Social Impact • Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Lead marketing automation strategy with AI integration, design multi-channel customer journeys, optimize funnel performance, manage platforms and reporting, and collaborate cross-functionally. | 5+ years in marketing automation with 2-3 years leadership, proficiency in marketing platforms and CRM, 6sense certification, AI/ML experience, journey orchestration, funnel optimization, testing, technical skills, and strong communication. | Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Opportunity: Are you a strategic and technically adept marketing automation leader with a passion for leveraging cutting-edge technology to drive impactful customer experiences? We're seeking a Senior Manager, Marketing Automation to join our dynamic team. In this pivotal role, you'll be instrumental in developing and executing our marketing automation strategy, with a sharp focus on integrating Artificial Intelligence to enhance journey orchestration and optimize funnel management. You'll lead the design, implementation, and optimization of sophisticated, personalized customer journeys across various digital channels, ensuring seamless and highly effective engagement from initial awareness through to advocacy. This role is critical in maximizing our marketing impact, improving conversion rates, and contributing directly to Okta's global growth by putting Identity at the heart of digital interactions. What You'll Do: • AI-Powered Marketing Automation Strategy: Develop and execute a comprehensive strategy for integrating AI and machine learning capabilities into our marketing automation ecosystem. This includes leveraging AI for predictive analytics in segmentation, dynamic content personalization, advanced lead scoring, and identifying optimal engagement times to enhance campaign effectiveness and efficiency. You'll work with insights from tools like 6sense to inform targeted automation. • Customer Journey Orchestration & Personalization: Design, build, and optimize sophisticated, multi-channel customer journeys that deliver personalized experiences at scale. You'll work with campaign managers to map out customer touchpoints, deliver relevant content and offers, and automate pathways based on user behavior and intent across email, in-app messaging, SMS, and other digital channels, ensuring alignment with Okta's identity-centric approach. • Funnel Management & Optimization: Own the end-to-end marketing automation funnel, from lead generation and nurture to conversion and retention. You'll continuously analyze funnel performance, identify bottlenecks, and implement data-driven strategies to improve conversion rates, shorten sales cycles, and increase customer lifetime value, directly contributing to business growth. This includes optimizing handoffs and sequences within sales engagement platforms like Outreach. • Reporting & Performance Analysis: Establish clear key performance indicators (KPIs) and develop robust reporting frameworks to measure the effectiveness of all marketing automation initiatives. You'll regularly analyze campaign performance, present insights, and provide data-backed recommendations for continuous optimization. • Testing & Optimization Leadership: Lead a rigorous A/B and multivariate testing strategy across all automated campaigns and journeys to identify top-performing elements, optimize conversion paths, and improve overall program efficacy. • Platform Management & Enablement: Oversee the utilization and health of our marketing automation platform(s) (e.g., Marketo, Salesforce Marketing Cloud) and related integrations with CRM systems (e.g., Salesforce), ABM platforms like 6sense, and sales engagement tools like Outreach. You'll manage platform configuration, ensure data integrity, and contribute to developing user-friendly self-service capabilities for internal users. • Cross-Functional Collaboration: Partner closely with xDR, Marketing Operations, and other Marketing teams (e.g., Content, Demand Generation) to ensure seamless lead flow, consistent messaging, and integrated campaign execution across the customer journey, specifically aligning automation efforts with sales outreach strategies. What You'll Bring: • Experience: 5+ years of progressive experience in a dedicated marketing automation role, with at least 2-3 years in a leadership or managerial capacity, demonstrating a strong focus on strategic planning and execution. • Platform Proficiency: Strong hands-on experience with a leading marketing automation platform (e.g., Marketo, Salesforce Marketing Cloud, HubSpot, Pardot, Eloqua) and familiarity with CRM systems (e.g., Salesforce). 6sense certification required. • AI/ML Proficiency: Demonstrated understanding of how AI and machine learning can be practically applied to marketing automation for personalization, optimization, and predictive insights. Experience with AI tools or features within marketing platforms is a significant plus. • Journey Orchestration Mastery: Proven ability to design, build, and optimize complex, multi-channel customer journeys that drive specific business outcomes and enhance the customer experience. • Funnel Optimization: Strong analytical skills with a track record of analyzing marketing funnel performance, identifying areas for improvement, and implementing data-driven strategies to significantly drive conversion and efficiency. • Reporting & Testing Acumen: Demonstrated ability to establish KPIs, create comprehensive reports, and lead robust A/B and multivariate testing programs to drive continuous improvement. • Tool Ecosystem Experience: Practical experience integrating and optimizing workflows between marketing automation platforms and complementary tools such as 6sense (ABM/intent data) and Outreach (sales engagement). • Data-Driven Mindset: Highly analytical and comfortable working with data to inform decisions, optimize campaigns, and clearly demonstrate ROI. • Technical Acumen: Solid understanding of HTML/CSS for email and landing page development, database management principles, and integration concepts. • Project Management: Excellent project management skills, including the ability to prioritize tasks, meet deadlines, and manage resources effectively across multiple initiatives in a fast-paced environment. • Communication & Collaboration: Exceptional communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at various levels. • Strategic & Innovative: A strategic mindset with a relentless focus on continuous improvement and a passion for driving innovation in marketing automation and operations within a B2B SaaS landscape. Bonus Points If You Have: • Certifications in Marketo • Experience in a B2B SaaS environment focusing on identity or security solutions. Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between: $170,000—$256,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual OTE (On Target Earning) range for this position for candidates located in Canada is between: $140,000—$210,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing Benefits • Making Social Impact • Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.