Office Depot

Drive profitable growth by leveraging data to inform assortment strategies, product lifecycles, and pricing decisions across retail and digital channels. | Bachelor's degree with MBA preferred, 7+ years in merchandise or inventory planning, proficient in Excel and planning software. | The Sr. Manager, Merchandising Planning & Analysis is is a key driver of profitable growth and operational excellence across Retail, E-commerce, and B2B channels. This role leverages data and analytics to inform assortment strategies, optimize product lifecycles, and support competitive pricing and promotional decisions. Working closely with cross-functional teams—including Merchandising, Product Management, Pricing, Inventory Accounting, Supply Chain, and Marketing—the role ensures category plans align with business objectives and market trends. They are responsible for developing accurate sales and margin forecasts, analyzing category performance, and providing actionable insights that influence critical business decisions, while also managing the end-to-end product lifecycle to maximize profitability and minimize risk.    Although the role does not directly manage open-to-buy budgets or execute purchasing and allocation decisions, they serve as a vital thought partner to those functions, ensuring inventory, pricing, and promotional strategies are informed by robust analysis and market intelligence. The role also champions process improvement and innovation, including the adoption of advanced analytics and AI tools to enhance data visibility, forecasting accuracy, and decision-making. This highly collaborative and strategic position requires strong business acumen, attention to detail, and the ability to influence without direct authority. The ideal candidate thrives in a fast-paced environment, is passionate about continuous improvement, and plays a crucial role in shaping the future success of the merchandising organization.   Primary Responsibilities: ·        Analytics & Forecasting •       Owns and publishes detailed sales and margin forecasts for assigned categories, integrating insights from Merchants, Finance, and other stakeholders. Conducts in-depth analysis of sales trends, inventory performance, and assortment productivity. Monitors key profitability drivers—including COGS, marketplace fees, and distribution expenses—to ensure positive variable profit and support data-driven decision making. Develops and maintains reporting dashboards to communicate results and opportunities to leadership. ·        Assortment & Lifecycle Management •       Partners with Merchandising and Product teams to develop, optimize, and rationalize product assortments across Retail, E-commerce, and B2B channels. Manages product lifecycle transitions, including introductions, exits, and end-of-life strategies, with a focus on maximizing profitability and minimizing margin erosion. Collaborates with Inventory Accounting to assess reserve levels and balance discounting strategies for discontinued items. Conducts competitive and market analysis to inform assortment decisions. ·        Pricing & Promotional Strategy •       Collaborates with Pricing teams to ensure competitive and profitable pricing strategies. Analyzes pricing impacts and recommends adjustments to drive sales and margin improvement. Supports the planning, execution, and post-analysis of promotional activities, evaluating effectiveness and identifying future opportunities. Provides recommendations for pricing and promotional tactics based on data and market trends. ·        Cross-Functional Collaboration •       Works closely with Merchandising, Marketing, Pricing, Inventory Accounting, and Supply Chain teams to ensure alignment on product launches, promotions, assortment changes, and lifecycle management. Acts as a key liaison to gather inputs, share insights, and drive consensus on business strategies. Facilitates communication and alignment across functions to support seamless execution. ·        Process Improvement & Innovation •       Identifies and implements process improvements to enhance merchandising planning, reporting, and execution. Champions the adoption of new tools and technologies—including AI—to improve data visibility, forecasting accuracy, and decision-making. Continuously seeks opportunities to streamline workflows and drive operational excellence.   Education and Experience: ·        Level of Formal Education: Bachelor's degree or equivalent experience ·        Area of Study: Business, Finance, Merchandising, or related field; MBA or advanced degree a plus. ·        Minimum Years of Experience: 7 ·        Type of Experience: merchandise planning, inventory management, or related retail planning roles. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus ·        Technical Competencies & Information Systems:               Strong analytical and quantitative skills; proficiency in Excel and planning software (e.g., JDA, Oracle, SAP). ·        Skills & Abilities:               •       Strategic Thinking •       Analytical Acumen •       Collaboration & Influence •       Results Orientation •       Adaptability •       Leadership ·        Additional Language Skills: Excellent communication, presentation, and interpersonal skills. ·        Personal Attributes & Other/Preferred: Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with strong organizational and problem-solving abilities.     About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.    Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.     Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.    Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.    We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.      Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.    How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.

Drive growth and retention in hospitality by acquiring new customers and expanding OS&E market share through travel and relationship management. | Minimum 4 years outside sales including 1 year hospitality OS&E, bachelor's degree, CRM proficiency, and valid driver's license. | The Sr. Account Manager, Hospitality is responsible for driving growth and retention within the hospitality sector, with a focus on acquiring new customers and expanding our presence in the Operating Supplies & Equipment (OS&E) market.This role is centered on building relationships with hospitality clients, introducing them to our complete product portfolio, and increasing share of wallet through cross-selling and upselling. The associate will travel within their assigned territory to prospect, sell, and service hospitality accounts, ensuring customer satisfaction and long-term partnership. Travel to customers is anticipated to be a minimum of 60% time. Collaboration with product specialists and internal teams is essential to maximize category penetration and deliver tailored solutions to hospitality clients. The role also includes executing pricing strategies based on customer profiles and maintaining accurate customer data in the ODP CRM. Thought leadership in developing hospitality-focused selling strategies, training coworkers, and implementing sales initiatives is expected. This position requires regular travel within the assigned territory to meet with hospitality customers and drive business growth.   Primary Responsibilities: * New Customer Acquisition & Account Growth: * Proactively prospect and acquire new hospitality customers within the assigned territory, with a strong emphasis on the OS&E market. This includes "knocking on doors," networking, and building a customer base from the ground up. * Introduce and sell a broad range of OS&E products and solutions; identify opportunities for add-ons and expanded service offerings. * Collaborate with specialists to support greater category penetration. * Travel regularly within the assigned territory to meet with prospective customers and make sales with little or no supervision. * Existing Account Penetration & Revenue Growth: * Grow share of wallet with existing hospitality accounts by selling additional OS&E products, expanding into new categories, and deepening relationships with current customers. * Understand each property's unique needs and present tailored solutions to increase spend and loyalty. * Travel to meet with customers, conduct business reviews, and identify new growth opportunities. * Servicing Existing Revenue: * Service and retain revenue from current hospitality customers. * Manage bids, quotes, and proposals in coordination with customers and ODP operational support teams. * Ensure customer satisfaction by coordinating with customer service and sales support as needed, and execute pricing strategies and tactics that align with customer profiles and business requirements. * Travel regularly to customer sites to maintain and grow these relationships. * Data Integrity & Sales Initiatives: * Take responsibility and ownership for data integrity and accuracy of work products; demonstrate creativity in business planning and implementing hospitality-focused sales initiatives. * Maintain customer information and customer interaction history in ODP CRM. * Thought Leadership & Collaboration: * Act as a thought leader in developing hospitality selling strategies and training co-workers. * Share best practices and insights to help the team succeed in the hospitality and OS&E market. * Adhere to all company policies, procedures, and ethical standards. • Perform other duties as assigned.   Education and Experience: * Level of Formal Education: Bachelor's degree or equivalent experience * Area of Study: Business, Hospitality Management, Marketing, or a related field (or equivalent experience) * Minimum Years of Experience: 4 * Type of Experience:        * At least 4 years outside sales experience with at least 1 year of hospitality OS&E experience. * Demonstrated success in B2B field sales to large enterprise accounts within the hospitality industry (e.g., hotels, resorts, property management companies, or hospitality suppliers). * Track record of new customer acquisition and account growth. * Strong hunter mentality with a focus on acquiring new hospitality customers, as well as negotiating new, renewed, or amended contracts with existing hospitality clients. * Exceptional presentation skills, with the ability to develop and deliver customer-centric proposals that highlight the features and benefits of OS&E products and solutions tailored to hospitality clients. * Experience conducting complex, mutually beneficial contract negotiations and strategic conversations with key decision makers in the hospitality sector. * Special Certifications: Must possess a valid driver’s license and maintain a safe driving record. * Technical Competencies & Information Systems:              * Proficient in the Microsoft suite of tools * Proficient in maintaining and updating customer information in CRM systems, ensuring data integrity for hospitality accounts, experience with Salesforce preferred.  * Skills & Abilities: * Ability to efficiently manage multiple priorities and work effectively within required deadlines in a fast-paced hospitality sales environment. * Demonstrated ability to quickly learn and apply new information, products, and processes, and to collaborate effectively within a team-oriented hospitality sales environment. * Aptitude to learn the full suite of OS&E products and solutions, as well as the ODP sales methodology. * Ability to manage and foster change within hospitality accounts and adapt to evolving customer needs and market trends. * Willingness and ability to regularly travel within the assigned territory to meet with hospitality customers and prospects. * Additional Language Skills: Spanish proficiency is a plus. * Personal Attributes & Other/Preferred: Open to feedback and coaching, while demonstrating initiative and an entrepreneurial approach to growing the hospitality business.   About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.   Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.   Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.     Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.   Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.   We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.      Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.    How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.