Office Depot

Assist in managing store operations, drive sales, and develop team members to enhance customer experience. | High school diploma or equivalent, 1-3 years of retail or related experience, basic computer skills, and ability to lead and coach staff. | The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Manager’s must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities. We believe that the Assistant Store Manager role is essential in driving our store's success through inspiring sales brilliance and exceptional service. The ideal Assistant Manager should be passionate about sales, delivering exceptional service, driving operational excellence, and developing a high-performing team. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Primary Responsibilities: Sales and Service Excellence: Partner with the management team to drive memorable customer experiences and client satisfaction. Ensure the execution of Office Depot selling techniques and sales training across the store. Foster a sales-focused environment through assisting with the training and development of associates. Act as a role model for delivering exceptional customer service and product expertise. Operational Efficiency: Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. Identify areas for process improvement and implement plans to reduce waste and inefficiencies. Assist the General Manager in providing guidance and effective coaching to associates for improved performance. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. Leadership and Team Development: Provide guidance, direction, and ongoing training to store associates, including Print Services associates. Facilitate training sessions on the business model and the holistic service offering for clients/customers. Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty. Regularly exercises independent judgment when providing input to the General Manager on assessing store associates' performance, certification(s), and competencies. Other responsibilities as deemed necessary External Key Carrier Responsibilities: Maintain the safety and security of the building and associates during the absence of other managers. Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing. As a leader in the store, ensure regular loss prevention compliance. Fulfill responsibilities associated with External Key Carrier designation Education and Experience: High School diploma or equivalent, Bachelors preferred Business, Marketing, Retail , or related fields Minimum 1-3 years of experience in related field Retail, sales, customer facing, and/or supervisory experience preferred Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. Experience with Logistics and Freight Advanced selling skills Must be able to effectively lead and coach others in a professional environment Coaches / Motivates, Conflict Management, Problem Solving, Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountability, Time Management Possess excellent verbal and written communication skills Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner Demonstrated leadership capabilities, with the ability to work independently, as well as with others Must be adaptable to a changing environment and focused on driving results Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions. About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Act as a strategic HR partner, advise management, and support organizational development initiatives. | Requires 5+ years in HR, experience with talent management, organizational development, and excellent communication skills. | This position will be the primary Human Resources point of contact for multiple and/or complex business locations/teams. As a strategic thought partner, the HR Business Partner (HRBP) aligns business objectives with employees and management in designated business locations and/or teams. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs and assists the business area in managing the workforce, providing guidance, counseling/coaching to include proscribing different actions than the business recommends. Communicating needs proactively with our HR department and business unit Officers, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function to deliver value added service to management team and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit’s financial position, business plans, culture, and competition. Primary Responsibilities: Primary partner, point of contact and change agent for multiple and/or complex business locations/teams. the face of HR to the business. Assist business in managing workforce for given area, provide guidance, counsel/coaching and at times, veto. Translates business strategy into human capital needs. Identify need for organization design/structure changes; Partner with OD to effectively populate structure; provides guidance on talent and headcount/cost. Support and communicate Performance Management processes congruent with company strategy/methodology. Champion talent review process, provide input and guidance (with business) on assessments, identification of successors and development actions (e.g., assignments, training, etc.) Play active role in managing [development] action plans for key individuals. Completes gap analysis providing input on the prioritization of open positions within supported function(s); Collaborate with the talent acquisition team to develop strategies to fill high -priority roles, manage openings; promote internal movement/placement, manage headcount. Partner with Talent Acquisition team and management to implement talent strategies including hiring and selection, workforce planning including gap analysis, high potential identification, assessment and management, retention of identified key talent, career pathing, accelerated development, and other organizational development initiatives as identified. Partner with enterprise-wide HR Partner’s to deliver retention and recognition strategies across Office Depot Omni channels to include performance, incentive, compensation, benefits, and recognition programs. Contribute and serve as advisor and/or technical expert on project teams such as organizational and team development, talent management, acquisition, training, company culture, etc. in support of organizational changes and initiatives. Contribute and serve as advisor and/or technical expert on project teams such as organizational and team development, talent management, acquisition, training, company culture, etc. in support of organizational changes and initiatives. Education and Experience: Bachelors’ degree in Business Management, Business Administration, Psychology or Human Resources or equivalent experience Minimum 5 years’ experience in related field such as Human Resources, Employee Relations, Talent Identification, Talent Development and/or Talent Management experience or relevant experience Experience with large, company-wide implementation of programs, employee training, development, benefits, and compensation strongly desired. PHR or SPHR preferred Strategic and operational talent management expertise Knowledge of talent identification and talent development Knowledge of and experience with assessment and competency models/performance management tools is required Experience with integrated talent management processes, systems, resources and tools knowledge of current trends in Talent and Performance Management processes and is externally well connected Strong critical thinking, analytical and project management Skills Pulls together information from a variety of sources in a user-friendly, business driven manner Must have the ability to eliminate roadblocks and improve processes for successful execution Ability to influence at all levels of the organization Builds and maintains credibility at all levels throughout the organization Excellent interpersonal skills including oral and written communication skills (non-managerial to executive) and presentation skills Creative mindset, proactive, resourceful, resilient - doesn’t take things personally, focuses on continuous improvement Anticipates informational needs and communicates proactively Excellent MS Word, Excel and PowerPoint skills are required Ability to organize multiple activities and projects which require close attention to detail Ability to interpret company policies, procedures, and practices Ability to work independently and lead a team to achieve goals It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About The ODP Corporation The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Support sales and customer engagement in a retail environment, oversee store operations, and perform key carrier duties. | High school diploma, 1-3 years of sales or customer service experience, strong communication skills, and basic computer skills. | At Office Depot, the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time ‘Key Carrier’ for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Primary Responsibilities: Print Sales and Services: Responsibility in the Print function to support efficient operation while driving overall store sales. Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. Operational Efficiency: Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts. Performs other duties as assigned. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. Supports community outreach initiatives to drive client/customer retention. Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. Performs other duties as assigned. External Key Carrier and Leader on Duty: Ensuring the safety and security of the building and associates during the absence of the management team. In partnership with all associates, ensure regular loss prevention compliance. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store. May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. Other duties as deemed necessary Education and Experience: High School diploma or equivalent education preferred Minimum 1-3 years of experience in related field Sales and/or Customer Service experience preferred. Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. Skilled in Customer Service and Print Services experience would be desired. Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. Must be adaptable to a changing environment. Must be able to assist others in a professional environment. Possess excellent verbal and written communication skills. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. Must possess ability to process information/merchandise through POS register system. Pays close attention to detail to ensure high quality production in the Print Services area Positive and Engaging Action Oriented Integrity, Accountability & Trust Demonstrate passion for the brand, products, services and solutions offered to our customers Must possess a desire to continually develop personal selling skills and product knowledge Drive for Results Decision Quality Patience About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Support sales and customer engagement in a retail environment, manage store operations, and perform key carrier duties. | High school diploma or equivalent, 1-3 years of related experience, strong interpersonal and communication skills, basic computer skills, and ability to perform print and sales functions. | At Office Depot, the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time ‘Key Carrier’ for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. Primary Responsibilities: Print Sales and Services: Responsibility in the Print function to support efficient operation while driving overall store sales. Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. Operational Efficiency: Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts. Performs other duties as assigned. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. Supports community outreach initiatives to drive client/customer retention. Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. Performs other duties as assigned. External Key Carrier and Leader on Duty: Ensuring the safety and security of the building and associates during the absence of the management team. In partnership with all associates, ensure regular loss prevention compliance. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store. May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. Other duties as deemed necessary Education and Experience: High School diploma or equivalent education preferred Minimum 1-3 years of experience in related field Sales and/or Customer Service experience preferred. Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. Skilled in Customer Service and Print Services experience would be desired. Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. Must be adaptable to a changing environment. Must be able to assist others in a professional environment. Possess excellent verbal and written communication skills. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. Must possess ability to process information/merchandise through POS register system. Pays close attention to detail to ensure high quality production in the Print Services area Positive and Engaging Action Oriented Integrity, Accountability & Trust Demonstrate passion for the brand, products, services and solutions offered to our customers Must possess a desire to continually develop personal selling skills and product knowledge Drive for Results Decision Quality Patience About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Managing and optimizing distribution and transportation activities, leading teams, and ensuring KPI achievement. | Bachelor's degree, 3+ years in logistics/distribution, managerial experience, knowledge of warehouse/transportation operations, and proficiency in MS Office. | Salary Range: $65,000 - $83,000/Year Area/Shift: Put Away Manager shift starts 5:30AM or earlier until completion. Pick Mod Manager shift starts 12 PM or earlier until completion The Supply Chain Operations Manager is responsible for managing, executing and optimizing Supply Chain strategies as it relates to the daily distribution and transportation activities within assigned area(s) of a market. This may include, but is not limited to, functional responsibility for one or more departments such as receiving, order fulfillment, shipping/loadout and/or transportation. This position is responsible for P&L management, staffing, and ensuring the execution and accountability of KPIs, regulations and associate safety. This position will actively engage and interact with site and regional leadership to implement work process design and flow to improve performance and overall efficiency. The Manager, as a member of the leadership team, will continually identify ways to improve our operations and ensure that both internal and external customers receive the highest level of service. The Manager sustains a cohesive and effective team within his or her area of responsibility by managing and developing associates to achieve high quality and productivity in concert with the company's goals and company value Primary Responsibility • Plan and Manage the efficient receipt, storage, order fulfillment and loading of inventory and/or transportation, through vigilant focus on KPI’s, Quality and Service goals; utilizing forecasting methodologies and tools. • Plan and Manage Multi-Departmental P&L’s, with accountability for cost containment and efficiency. • Implement Lean methodology and use the principals to lead continuous improvement with teams. • Recruit, hire, train and develop Distribution and/or Transportation associates; ensure coverage planning for staffing requirements and resource allocations. • Provide leadership and motivation for 20-30 direct report associates. Communicate effectively with associates and create an open communication style that fosters a collaborative work environment. • Conduct associate performance reviews, ongoing performance discussions, and salary review recommendations. Monitor, observe and record productivity, quality and utilization for assigned area. • Administer training, qualification, safety programs and ensure regulatory compliance. • Communicate and administer policies and procedures in assigned area. • Ensure that the physical condition of the work areas are conducive to a healthy and safe working environment. • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Education & Experience • Bachelors degree or equivalent experience • Business, Engineering, Distribution Management preferred. • Three or more years of experience in a production, logistics, transportation, or business-to-business distribution facility • Two years of managerial or leadership development experience preferred • Leadership role in Distribution, Transportation, or Operations preferred • Black Belt certifications in 5s or Dale Carnegie courses preferred • Microsoft Office • Strong communication and leadership skills, strong knowledge of warehouse and/or transportation operations and procedures, proven decision-making capabilities, ability to manage and motivate employees. • Knowledge of Warehouse/Transportation operations, Warehouse/Transportation Management Systems, Inventory Control processes and / or logistics preferred. • Cloud based systems and other ad hoc reporting • Self-motivated, team player • Ability to set and manage expectations; observe and monitor work progress • Lead through change and deliver critical coaching and feedback on associate performance • Flexibility to meet the needs of the business • Financial literacy - ability to forecast business and adjust to business conditions. About The ODP Corporation The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Providing high-level customer support, developing support processes, and mentoring team members. | Requires extensive IT support experience, technical troubleshooting skills, and experience supporting executives, which the candidate lacks. | The Lead IT Support Specialist plays a vital role in ensuring the reliability and efficiency of an organization’s technology infrastructure. This position will deliver IT support capabilities to ODP’s distribution network and serve as the primary point of contact for employees experiencing technical difficulties, providing prompt and effective support to minimize downtime and maintain productivity. The role requires excellent communication skills, a customer-focused attitude, and the ability to explain technical concepts to non-technical users. By maintaining detailed documentation and collaborating with other IT professionals, the IT Support Specialist helps to create a secure, stable, and user-friendly IT environment that supports the organization’s goals and operations. This role will also coach and mentor junior members of the team. The Lead IT Support Specialist will provide high-level technical support to company executives, ensuring seamless operation of all IT systems and devices. This role will serve as the primary point of contact for troubleshooting, resolving complex technical issues, and managing IT requests for senior leadership. The ideal candidate will demonstrate exceptional communication skills, discretion, and a proactive approach to supporting executive needs in a fast-paced environment. Primary Responsibilities: Technical Support: Provide first-line support for hardware, software, and network issues via phone, email, or in-person. Troubleshooting: Diagnose and resolve technical problems with desktops, laptops, printers, mobile devices, and other IT equipment. Mentoring: Help junior members of the team excel in their roles. System Maintenance: Perform routine maintenance tasks such as updates, backups, and system monitoring. User Assistance: Assist users with account setup, password resets, software installations, and general IT inquiries. Documentation: Maintain accurate records of support requests, solutions provided, and system changes. Executive IT Support: Provide high-level technical support to company executives, serving as the primary point of contact for troubleshooting, resolving complex IT issues, and managing IT requests to ensure seamless operation of all systems and devices. Education and Experience: Level of Formal Education: Bachelor's degree or equivalent experience Area of Study: Computer Science, Information Technology Minimum Years of Experience: 6 Type of Experience: Systems Engineering / Applications Development Technical Competencies & Information Systems: Microsoft Word Excel PowerPoint Skills & Abilities: Demonstrated self-starter capable of excelling in a fast-paced, high-energy environment Demonstrated fundamental engineering knowledge Demonstrated knowledge of lean philosophy Ability to communicate ideas/solutions using well organized, comprehensible written reports, group presentations, and one-one-one interactions Proven experience solving complex problems in a multi-platform systems environment Demonstrated comprehensive expert knowledge and exceptional insight into the information technology industry Prior experience providing executive IT support Language Skills: Excellent English written and verbal communication skills It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Manage and grow Tier 1 customer relationships post-contract, collaborate with internal teams to ensure smooth onboarding and issue resolution, lead business reviews, and identify upsell opportunities to drive customer success and revenue. | 8-10 years experience in customer success or account management with enterprise clients, preferably in 3PL eCommerce or supply chain, strong relationship building and upselling skills, and a bachelor's degree or equivalent. | The VEYER Customer Success organization is an innovative new business approach to maximize customer satisfaction for existing customers which results in increased loyalty, revenue and reduced churn. A Customer Success Lead / Sr. Lead is a business savvy professional responsible for developing and maintaining positive relationships with multiple contacts, including key stakeholders. Responsible for fully understanding the customers goals, , and working closely with sales, solutions and operations to fulfill the customers’ needs throughout the customer journey. They act as a bridge between the Sales and Customer Service teams, and help customers achieve their goals with VEYER Logistics services. The common duties and responsibilities of a Sr. Customer Success Lead are: Building and maintaining strong relationships with clients – own the relationship post contract of Tier 1 (highest revenue/most potential) customers Identifying upsell/cross sell opportunities and promoting with customers Proactively addressing customer inquiries and resolving issues before customer calls Monitoring customer satisfaction and success metrics Promoting the value of the product or service To be a successful Manager, Sr. Customer Success, you need to have excellent communication and interpersonal skills, as well as Supply Chain knowledge to educate/promote the services VEYER is selling. You also need to have a customer-centric mindset, a problem-solving attitude, and a passion for helping customers succeed. Primary Responsibilities: Own primary relationship with Tier 1 customers post go live. Proactively build and maintain strong relationships by understanding customer’s requirements and providing solutions to accomplish their goals. Helping customers to identify and capitalize areas that will drive long term success and engagement. Create, facilitate and lead monthly, quarterly business reviews, studying service level metrics to drive satisfaction and revenue expansion. Ex: OTD, Fill Rate, LEOTC, Perfect Order. Collaborate with internal teams, such as Sales, Solutioning, and Operations to ensure a smooth customer onboarding process, implementation, and resolution of any issues. Educate the customer on products and service usage providing solutions that drive customer value. Proactively identify customer needs and goals, developing strategies to drive success and optimize customer journeys (end to end process), not just touchpoints. Identity/promote opportunities for business renewals and service expansion (upselling and cross-selling). Report on critical metrics sharing results and meaningful items with cross functional partners to meet goals of the customer. Oversee customer satisfaction and success metrics proactively addressing customer inquiries, resolving issues and pain points through educating, and promoting/expanding VEYER services. Success metrics include but are not limited to: NPS, Customer retention, Up-sell revenue targets. Increase / revise approach based on metrics. Education & Experience: Level of Formal Education: Bachelor's degree or equivalent experience Area of Study: Customer Service, Supply Chain Years of Experience: Minimum 8-10 years of experience in related field Type of Experience: Experience working with enterprise customers in 3PL eCommerce account management, account success or customer service Proven ability to build and maintain relationships at all levels within an enterprise organization High sense of urgency with the ability to influence decisions to meet objectives Supply Chain knowledge preferred Technical Competencies & Information Systems: Working knowledge of technology to be able to understand and educate on order – delivery process Skills & Abilities: Superior relationship building skills, customer focused, ability to upsell Personal Attributes & Other/Preferred: Enthusiastic, passionate, reliant and adaptable It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About The ODP Corporation The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Establish a system/data catalog and build relationships across Marketing and BU owners. Collaborate with cross-functional teams to identify relevant data sources and maintain analytical models for advanced analyses. | A bachelor's degree or equivalent experience in a related field is required, along with a minimum of 7 years of experience. Candidates should have advanced SQL skills and experience with data protection, collection, and analysis. | In this role, you will be responsible for establishing a system/data catalog, to identify data/metric owners and processes to manage these artifacts on an ongoing basis and for building relationship across Marketing and BU owners. Review and make recommendations for the improvement of our processes and technology. Work with cross functional teams to identify relevant data sources and maintain analytical models to perform advanced and replicable analyses. Primary Responsibilities 1.Establish a system/data catalog, a data lineage map, and a business glossary to identify data/metric owners and processes to manage these artifacts on an ongoing basis. 2. Partner with departmental business owners to ensure that the data used for operations and analytics are consistently following the data quality rules and align with the business and governance processes. 3. Research and understand the current data state and the target state with the technology used to achieve the same. Assist with defining a path from current state to target state, and create presentations to illustrate concepts and strategy. 4. Support third party vendor integration, including overseeing analysis of source data, data mapping and testing. Support data migrations, between systems and business process validations. Drive continuous improvement, automation and documentation to ensure adherence to current policies and data standards. 5. Develop and implement digital tagging for data capture to track digital marketing efforts to determine brand and campaign effectiveness. Collaborate with web analysts and business/marketing partners to ensure implementation requirements were met. 6. Collaborate with cross functional teams to design, develop and implement innovative data governance practices, roles, responsibilities. 7. Serve as the primary point of contact for the customer database, identifying opportunities to improve marketing systems and data management by enriching the customer data with attributes available via vendor system integrations. 8. Work with cross functional teams to identify relevant data sources, bring data sets together, perform data engineering, and develop, productionalize, and maintain analytical models to perform advanced and replicable analyses. Education & Experience Level of Formal Education: Bachelors degree or equivalent experience Area of Study: Computer Science, Mathematics, Information Technology, Computer Engineering, Information Systems, Analytics Years of Experience: Minimum 7 year experience in related field Type of Experience: • Designing, developing, and implementing data collection databases. • Experience with data protection and control • Collecting and analyzing data • Interpreting data by means of various technologies • Evaluating and drafting reports based on data findings • Advanced SQL experience to manipulate data and draw insights from large data sets. • Implementing quality control procedures and guidelines • Ability to work with business and technical teams • Experienced with Agile methodology. Experience with JIRA a plus Technical Competencies: • Familiar with Excel, PowerPoint, Tableau, Snowflake, Google Analytics • Relational Databases & SQL • Salesforce Marketing Cloud tools such as Journey Builder, Audience Builder • Marketing Automation, Data Visualization tools, and Web Analytics platforms. Skills and Ability: • Excellent written and verbal communication skills for coordinating across teams. • Experience working independently • Critical thinking to solve the business need • Creative analytics visualization • Collaborative across departments • Organized and can multi-task • Timely communication and meets deadlines • Effective utilization of hardware and software applications and equipment • Strategic and creative problem solving Personal Attributes: • Works well in a team environment and able to forge and maintain an effective working relationship with other team members • Ability to communicate methods and results to stakeholders effectively Pay, Benefits & Work Schedule The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How To Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Build and maintain pricing models, manage large analytical databases, improve business processes using SAS, VBA, and .Net, and collaborate cross-functionally to optimize hospitality segment profitability. | Bachelor’s degree or equivalent, 3+ years in analytics or pricing, proficiency in Excel, SQL, Snowflake, Power BI, and experience developing pricing strategies. | The Senior Pricing Analyst, Hospitality is responsible for delivering insightful analysis and actionable recommendations to drive fact-based decision-making within the Hospitality segment. This role involves developing and managing large-scale analytical databases, as well as building robust statistical and analytical models to support go-to-market strategies and pricing initiatives tailored to the unique needs of hospitality clients. The Senior Pricing Analyst, Hospitality also streamlines and enhances business processes by leveraging technologies such as SAS, VBA, and .Net, ensuring greater efficiency and effectiveness. In addition, this position provides strategic recommendations and comprehensive reporting, collaborating closely with cross-functional teams—including Supply Chain, Sales, Merchandising, and other Pricing teams—to optimize profitability and support the growth of the Hospitality segment. The Pricing Analyst, Hospitality is responsible for supporting fact-based decision-making and driving profitability within the Hospitality segment. Primary Responsibilities: Analytical Modeling: Builds and maintains robust statistical and analytical models to support go-to-market strategies and pricing initiatives specific to hospitality clients. Database Management: Develops and manages large-scale analytical databases to ensure accurate and timely data is available for the Hospitality segment. Process Improvement: Redesigns and streamlines business processes for greater efficiency, utilizing technologies such as SAS, VBA, and .Net, with a focus on hospitality operations. Strategic Recommendations: Provides strategic recommendations and comprehensive reporting to optimize pricing and profitability for hospitality customers. Cross-Functional Collaboration: Works closely with cross-functional teams—including Supply Chain, Sales, Merchandising, and other Pricing teams—to support the unique needs and growth of the Hospitality segment. Segment Expertise: Applies deep understanding of the Hospitality industry to tailor analytical solutions and recommendations that address segment-specific challenges and opportunities. Education and Experience: Bachelor’s degree or equivalent experience Preferred fields: Business, Finance, Mathematics Minimum 3 years of experience in a related field Experience in statistics or analytics Proficient in Microsoft Office, specifically Excel Experience with SQL, Snowflake, PROS, and Power BI Ability to develop, implement, and optimize pricing strategies to achieve business objectives Strong background in data analysis, including interpreting complex data sets and providing actionable recommendations Proven track record of using pricing and analytics to drive revenue growth, margin improvement, or competitive advantage Good organizational skills Effective time management and multitasking abilities Strong communication skills Ability to work independently and in a group setting It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.