Octave

Lead provider-network analysis and strategy to assess supply, improve utilization, drive growth, and provide actionable insights to operations, clinical, and finance leaders. | Requires 7+ years in management consulting, business operations, or strategy and analytics, strong quantitative and spreadsheet modeling skills, and influence without direct authority. | ABOUT THE COMPANY: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. JOB SUMMARY: Octave is looking for a Sr. Business Operations Manager & Network Optimization to lead the analytical and strategic work behind Octave’s provider network. This role will determine where we need supply, identify how to improve provider utilization and retention, and evaluate the network and growth investments that will expand access and strengthen performance across markets, payer panels, and service lines. You will serve as a strategic partner to leaders across Operations, Clinical, Growth, Finance, Product, and Data. You will turn complex questions into clear insights and recommendations, then work across teams to translate those recommendations into measurable results. The ideal candidate is a highly analytical and pragmatic operator who is comfortable moving between detailed data, executive-level recommendations, and cross-functional execution. You bring clarity to ambiguity, communicate crisply, and focus the organization on the highest-impact opportunities. DUTIES & RESPONSIBILITIES:  PROVIDER NETWORK STRATEGY * Assess and monitor provider supply relative to client demand across markets, specialties, payer panels, and care modalities. * Provide data-driven hiring targets and market priorities to Talent Acquisition and Clinical Operations. * Analyze available slot supply, access gaps, and provider capacity, including the operational and revenue implications of identified gaps. * Develop models and frameworks to project provider capacity needs based on client behavior, utilization patterns, and market trends. * Recommend network expansion or contraction, panel participation, and other actions that improve access and network performance. CLINICAL OPERATIONS AND PROVIDER PERFORMANCE * Partner with Clinical Operations on initiatives that improve provider utilization, retention, engagement, and performance. * Lead provider segmentation strategy and translate provider NPS, experience, and performance insights into differentiated actions. * Monitor key provider and network KPIs, investigate root causes, and recommend improvements with measurable impact. * Identify and advance Product and operational levers that improve provider discovery and utilization, including ranking, slot recovery, and provider-facing workflows. * Lead focused initiatives from analysis through implementation and handoff, ensuring clear ownership and sustained results. REPORTING AND STRATEGIC SUPPORT * Build trusted reporting, dashboards, and recurring reviews on provider supply, demand, utilization, retention, and network performance. * Prepare concise executive and board-grade materials that clarify trends, implications, tradeoffs, and recommended actions for executive leaders to present. * Provide provider and clinical-operations insights that inform Product priorities and requirements. * Respond to ad hoc analysis requests from executives and external partners with accuracy and urgency. * Support select strategic planning and due-diligence efforts related to the provider network and clinical operations. EDUCATION & EXPERIENCE:  * 7+ years of experience in management consulting, business operations, strategy and operations, analytics, or a comparable field. Familiarity with healthcare compliance and data privacy regulations is a plus. * A track record of structuring ambiguous problems, analyzing complex data, and translating findings into practical recommendations and measurable results. * Strong quantitative and financial acumen, including advanced Excel or Google Sheets modeling and experience with business cases, forecasting, or performance analysis. * Experience leading cross-functional initiatives and influencing stakeholders without direct authority. * Exceptional organization and follow-through, with the ability to manage multiple priorities in a dynamic environment. * Crisp written and verbal communication, including executive presentations that clarify insights, tradeoffs, and recommended actions. * High agency, curiosity, and a willingness to move between strategy and hands-on execution. OCTAVE'S COMPANY VALUES: The below values drive our day-to-day operations. * We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. * People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. * No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. * Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. * Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. * Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. * There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. PHYSICAL REQUIREMENTS: * Prolonged periods sitting at a desk and working on a computer.  * Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.  * Must be able to observe and communicate information on company provided laptop.  * Move up to 10 pounds on occasion.  * Must be eligible to work in the United States without sponsorship now or in the future. COMPENSATION, EQUITY & INCENTIVES: Base Salary Range Octave is committed to pay equity and transparency. Our salary ranges are determined by role, level, and location/ zone. Final pay within the posted range will be decided based on a combination of job-related factors, including education, training, experience, and market demands. * Geo 1 (All other states & D.C.): $142,000 – $163,600 * Geo 2 (CO, HI, MD, RI): $156,900 – $168,400 * Geo 3 (AK, CA, CT, MA, NJ, NY, WA): $164,000 – $176,000 Variable Compensation & Equity * Performance Bonus: This role is not currently eligible for bonus incentives. * Equity Awards: This role is eligible to participate in Octave’s equity program via Stock Options, subject to the terms of the applicable Equity Incentive Plan. * Remote Work Stipend: New full-time employees receive a $300 equipment reimbursement to support a home office setup. * Internet & Phone Reimbursement: Full-time employees are eligible for a monthly reimbursement of up to $75 for internet and cell phone related expenses. Octave is committed to pay equity and transparency. Octave will not discharge or in any other manner coerce, intimidate, threaten, discriminate or retaliate against employees or applicants because they have: (i)  inquired about, discussed, compared, or disclosed their own wages, benefits, or other compensation, or the wages, benefits, or other compensation of another employee or applicant; (ii) asked Octave to provide a reason for the employee's wages or lack of opportunity for advancement; or (iii) aided or encouraged others in exercising their rights to discuss wages, compensation, or benefits, or to seek pay equity. However, except as otherwise provided by law, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) in compliance with the company's legal duty to furnish information under applicable law . COMPREHENSIVE BENEFITS: At Octave, we believe in supporting the "human being first". Here’s a snapshot of the benefits available to eligible employees: * Health & Wellness: Choose what works best for you with one High Deductible Health Plan (HDHP) and two PPO medical plan options, plus comprehensive Dental and Vision coverage. * Medical Support: Enjoy access to a company-sponsored membership with One Medical for convenient, modern care. * Retirement: Plan for your future with a 401(k) that offers both traditional and Roth options.  * Paid Time Off: Time to recharge matters. Take advantage of a generous time off policy, up to 12 paid company holidays, and accrued sick time. * Financial Protection: We’ve got you covered with company-paid Life, AD&D, and Disability insurance, plus optional extras like Pet, Legal, and Worksite plans (Critical Illness, Hospital Indemnity, and Accident). * Parental Leave (Bonding Time): Growing your family? Full-time employees can take paid bonding leave after 6 months, whether it’s a new baby, adoption, or foster placement. Time off increases with tenure. * Growth: Keep learning and leveling up with professional development reimbursement for role-related growth opportunities. HOW WE USE TECHNOLOGY IN HIRING: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Lead multidisciplinary teams to turn company strategy into scalable operating plans, overseeing business intelligence, program management, and workforce planning to improve operational performance and growth. | Requires 6+ years in business operations or strategy, including 3+ years in management consulting or investment banking, strong quantitative and financial skills, cross-functional leadership, and a postgraduate degree. | ABOUT THE COMPANY: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. JOB SUMMARY: The Director, Business Operations serves as a strategic and operational partner to the VP of Operations, leading a multidisciplinary team across business operations, program management, analytics, and operational efficiency. This role translates company strategy into clear priorities, decision-quality insights, and scalable operating plans that improve access, growth, workforce effectiveness, and financial performance. The ideal candidate brings the analytical rigor of a strategist and the ownership of an operator, with the ability to lead complex cross-functional initiatives, create structure amid ambiguity, and turn recommendations into measurable results. As a leader, this person will build durable systems, develop high-performing teams, and help shape how Octave operates as the organization grows. MANAGEMENT RESPONSIBILITIES: * Develops, coordinates, and implements  systems, policies, procedures, and productivity standards. * Provide leadership and guidance to the team, ensuring the achievement of goals and objectives. * Foster a positive and collaborative work environment. * Oversee the planning, execution, and completion of projects and initiatives within the team. * Establish and monitor operational processes and workflows to enhance efficiency and productivity. * Streamline operational processes, enhance efficiency, and improve overall organizational performance.  * Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence. DUTIES & RESPONSIBILITIES:  LEAD BUSINESS OPERATIONS AND ACCESS STRATEGY * Set the analytical agenda for access, supply, and network optimization, connecting demand, provider capacity, and payer participation to growth and operating decisions. * Lead analysis on retention, segmentation, utilization, and other critical metrics, creating a consistent business-intelligence approach across Octave. * Develop business cases and recommendations for new markets, channels, service lines, partnerships, and strategic transactions. BUILD A REPEATABLE PROGRAM-MANAGEMENT ENGINE * Lead Octave’s portfolio of cross-functional launches and transformations, including new payers, geographies, channels, service lines, integrations, and internal capabilities. * Establish clear governance, ownership, milestones, dependencies, and escalation paths; surface risks and tradeoffs with decision-ready recommendations. * Build reusable playbooks that make each successive launch faster, more predictable, and less resource-intensive. DRIVE OPERATIONAL EFFICIENCY AND WORKFORCE MANAGEMENT * Build workforce-planning capabilities, including demand and capacity forecasting, staffing models, scheduling optimization, and resource allocation. * Lead workflow redesign, process standardization, automation, and tooling improvements that help Octave scale without compromising access, quality, or team experience. * Establish service levels and performance rhythms, using proactive insights to identify bottlenecks and measure productivity, capacity, quality, and financial impact. LEAD THE FUNCTION AND SHAPE HOW OCTAVE OPERATES * Lead and develop a high-performing team across business operations, analytics, program management, and operational excellence. * Translate company strategy into operational priorities and own annual and quarterly planning cadences for Operations. * Serve as a thought partner to the VP of Operations and senior leaders, incubating new capabilities and driving high-impact work that falls between existing teams. * Build a culture of high standards, collaboration, and ownership while improving how the team uses data, tools, and AI to deliver results. EDUCATION & EXPERIENCE:  * 6+ years of experience in business operations, strategy and operations, program leadership, operational excellence, or a comparable field. With at least 3 years in management consulting or investment banking * A track record of structuring ambiguous problems, developing analytically rigorous recommendations, and translating them into operating plans and measurable results. * Experience leading multiple complex, cross-functional initiatives and creating accountability across teams you do not directly manage. * Strong quantitative and financial acumen, including advanced Excel or Google Sheets modeling and experience with forecasting, business cases, unit economics, performance metrics, and executive-level analysis. * Exceptional organization and follow-through, with the ability to manage a broad portfolio without losing sight of critical details. * Strong written and verbal communication skills, including the ability to produce crisp decision memos and executive presentations that make complex issues clear, synthesize tradeoffs, and drive decisions. * People-leadership experience and a demonstrated ability to coach and develop high-performing teams. * High agency and autonomy: you identify the highest-leverage problems, create momentum without waiting for perfect direction, and take ownership through measurable results. * Strong systems thinking: you can turn messy workflows and one-off solutions into simple, durable mechanisms, including operating cadences, playbooks, SLAs, dashboards, and clear handoffs. * Comfort operating in a dynamic environment where priorities evolve and the path is not always predefined. * Practical experience using AI tools to improve analysis, workflow design, decision support, or team productivity. PREFERRED QUALIFICATIONS * Experience at a top-tier strategy consulting firm followed by 3–5 years in an operating, strategy, or business operations role. * MBA,  another relevant advanced degree or equivalent experience. * Experience in healthcare, a technology-enabled services business, a marketplace, or another environment where supply, demand, access, and service quality must be managed together. * Experience building or leading one or more of the following capabilities: business operations, program management, workforce management, operations analytics, continuous improvement, or automation. * Familiarity with SQL, business-intelligence tools, workforce-planning systems, or other analytical and operational technologies; direct hands-on expertise is helpful but not required. OCTAVE'S COMPANY VALUES: The below values drive our day-to-day operations. * We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. * People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. * No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. * Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. * Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. * Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. * There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. PHYSICAL REQUIREMENTS: * Prolonged periods sitting at a desk and working on a computer.  * Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.  * Must be able to observe and communicate information on company provided laptop.  * Move up to 10 pounds on occasion.  * Must be eligible to work in the United States without sponsorship now or in the future. COMPENSATION, EQUITY & INCENTIVES: Base Salary Range Octave is committed to pay equity and transparency. Our salary ranges are determined by role, level, and location/ zone. Final pay within the posted range will be decided based on a combination of job-related factors, including education, training, experience, and market demands. * Geo 1 (All other states & D.C.): $173,800 – $206,500 * Geo 2 (CO, HI, MD, RI): $191,200 – $209,200 * Geo 3 (AK, CA, CT, MA, NJ, NY, WA): $199,900 – $218,700 Variable Compensation & Equity * Performance Bonus: This position is eligible for a target annual bonus based on the achievement of individual and company key performance indicators (KPIs). * Equity Awards: This role is eligible to participate in Octave’s equity program via Stock Options, subject to the terms of the applicable Equity Incentive Plan. * Remote Work Stipend: New full-time employees receive a $300 equipment reimbursement to support a home office setup. * Internet & Phone Reimbursement: Full-time employees are eligible for a monthly reimbursement of up to $75 for internet and cell phone related expenses. Octave is committed to pay equity and transparency. Octave will not discharge or in any other manner coerce, intimidate, threaten, discriminate or retaliate against employees or applicants because they have: (i)  inquired about, discussed, compared, or disclosed their own wages, benefits, or other compensation, or the wages, benefits, or other compensation of another employee or applicant; (ii) asked Octave to provide a reason for the employee's wages or lack of opportunity for advancement; or (iii) aided or encouraged others in exercising their rights to discuss wages, compensation, or benefits, or to seek pay equity. However, except as otherwise provided by law, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) in compliance with the company's legal duty to furnish information under applicable law . COMPREHENSIVE BENEFITS: At Octave, we believe in supporting the "human being first". Here’s a snapshot of the benefits available to eligible employees: * Health & Wellness: Choose what works best for you with one High Deductible Health Plan (HDHP) and two PPO medical plan options, plus comprehensive Dental and Vision coverage. * Medical Support: Enjoy access to a company-sponsored membership with One Medical for convenient, modern care. * Retirement: Plan for your future with a 401(k) that offers both traditional and Roth options.  * Paid Time Off: Time to recharge matters. Take advantage of a generous time off policy, up to 12 paid company holidays, and accrued sick time. * Financial Protection: We’ve got you covered with company-paid Life, AD&D, and Disability insurance, plus optional extras like Pet, Legal, and Worksite plans (Critical Illness, Hospital Indemnity, and Accident). * Parental Leave (Bonding Time): Growing your family? Full-time employees can take paid bonding leave after 6 months, whether it’s a new baby, adoption, or foster placement. Time off increases with tenure. * Growth: Keep learning and leveling up with professional development reimbursement for role-related growth opportunities. HOW WE USE TECHNOLOGY IN HIRING: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Lead analytical and strategic work to optimize provider network supply, utilization, and performance across markets. | 7+ years experience in operations or analytics with strong quantitative skills and cross-functional influence. | About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. Job Summary: Octave is looking for a Sr. Business Operations Manager & Network Optimization to lead the analytical and strategic work behind Octave’s provider network. This role will determine where we need supply, identify how to improve provider utilization and retention, and evaluate the network and growth investments that will expand access and strengthen performance across markets, payer panels, and service lines. You will serve as a strategic partner to leaders across Operations, Clinical, Growth, Finance, Product, and Data. You will turn complex questions into clear insights and recommendations, then work across teams to translate those recommendations into measurable results. The ideal candidate is a highly analytical and pragmatic operator who is comfortable moving between detailed data, executive-level recommendations, and cross-functional execution. You bring clarity to ambiguity, communicate crisply, and focus the organization on the highest-impact opportunities. Duties & Responsibilities: Provider network strategy • Assess and monitor provider supply relative to client demand across markets, specialties, payer panels, and care modalities. • Provide data-driven hiring targets and market priorities to Talent Acquisition and Clinical Operations. • Analyze available slot supply, access gaps, and provider capacity, including the operational and revenue implications of identified gaps. • Develop models and frameworks to project provider capacity needs based on client behavior, utilization patterns, and market trends. • Recommend network expansion or contraction, panel participation, and other actions that improve access and network performance. Clinical operations and provider performance • Partner with Clinical Operations on initiatives that improve provider utilization, retention, engagement, and performance. • Lead provider segmentation strategy and translate provider NPS, experience, and performance insights into differentiated actions. • Monitor key provider and network KPIs, investigate root causes, and recommend improvements with measurable impact. • Identify and advance Product and operational levers that improve provider discovery and utilization, including ranking, slot recovery, and provider-facing workflows. • Lead focused initiatives from analysis through implementation and handoff, ensuring clear ownership and sustained results. Reporting and strategic support • Build trusted reporting, dashboards, and recurring reviews on provider supply, demand, utilization, retention, and network performance. • Prepare concise executive and board-grade materials that clarify trends, implications, tradeoffs, and recommended actions for executive leaders to present. • Provide provider and clinical-operations insights that inform Product priorities and requirements. • Respond to ad hoc analysis requests from executives and external partners with accuracy and urgency. • Support select strategic planning and due-diligence efforts related to the provider network and clinical operations. Education & Experience: • 7+ years of experience in management consulting, business operations, strategy and operations, analytics, or a comparable field. Familiarity with healthcare compliance and data privacy regulations is a plus. • A track record of structuring ambiguous problems, analyzing complex data, and translating findings into practical recommendations and measurable results. • Strong quantitative and financial acumen, including advanced Excel or Google Sheets modeling and experience with business cases, forecasting, or performance analysis. • Experience leading cross-functional initiatives and influencing stakeholders without direct authority. • Exceptional organization and follow-through, with the ability to manage multiple priorities in a dynamic environment. • Crisp written and verbal communication, including executive presentations that clarify insights, tradeoffs, and recommended actions. • High agency, curiosity, and a willingness to move between strategy and hands-on execution. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow. • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. • Must be able to observe and communicate information on company provided laptop. • Move up to 10 pounds on occasion. • Must be eligible to work in the United States without sponsorship now or in the future. Compensation, Equity & Incentives: Base Salary Range Octave is committed to pay equity and transparency. Our salary ranges are determined by role, level, and location/ zone. Final pay within the posted range will be decided based on a combination of job-related factors, including education, training, experience, and market demands. • Geo 1 (All other states & D.C.): $142,000 – $163,600 • Geo 2 (CO, HI, MD, RI): $156,900 – $168,400 • Geo 3 (AK, CA, CT, MA, NJ, NY, WA): $164,000 – $176,000 Variable Compensation & Equity • Performance Bonus: This role is not currently eligible for bonus incentives. • Equity Awards: This role is eligible to participate in Octave’s equity program via Stock Options, subject to the terms of the applicable Equity Incentive Plan. • Remote Work Stipend: New full-time employees receive a $300 equipment reimbursement to support a home office setup. • Internet & Phone Reimbursement: Full-time employees are eligible for a monthly reimbursement of up to $75 for internet and cell phone related expenses. Octave is committed to pay equity and transparency. Octave will not discharge or in any other manner coerce, intimidate, threaten, discriminate or retaliate against employees or applicants because they have: (i) inquired about, discussed, compared, or disclosed their own wages, benefits, or other compensation, or the wages, benefits, or other compensation of another employee or applicant; (ii) asked Octave to provide a reason for the employee's wages or lack of opportunity for advancement; or (iii) aided or encouraged others in exercising their rights to discuss wages, compensation, or benefits, or to seek pay equity. However, except as otherwise provided by law, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) in compliance with the company's legal duty to furnish information under applicable law . Comprehensive Benefits: At Octave, we believe in supporting the "human being first". Here’s a snapshot of the benefits available to eligible employees: • Health & Wellness: Choose what works best for you with one High Deductible Health Plan (HDHP) and two PPO medical plan options, plus comprehensive Dental and Vision coverage. • Medical Support: Enjoy access to a company-sponsored membership with One Medical for convenient, modern care. • Retirement: Plan for your future with a 401(k) that offers both traditional and Roth options. • Paid Time Off: Time to recharge matters. Take advantage of a generous time off policy, up to 15 paid company holidays, and accrued sick time. • Financial Protection: We’ve got you covered with company-paid Life, AD&D, and Disability insurance, plus optional extras like Pet, Legal, and Worksite plans (Critical Illness, Hospital Indemnity, and Accident). • Parental Leave (Bonding Time): Growing your family? Full-time employees can take paid bonding leave after 6 months, whether it’s a new baby, adoption, or foster placement. Time off increases with tenure. • Growth: Keep learning and leveling up with professional development reimbursement for role-related growth opportunities. How We Use Technology in Hiring: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Lead and manage multiple software development teams to deliver high-quality enterprise software solutions. | Requires 7+ years managing software development teams, strong Agile knowledge, technical leadership, and stakeholder management. | Job Location (Short): Alpharetta, United States | Hampton, United States | Houston, United States | Madison, United States Workplace Type: Remote Req Id: 3026 About Role The Software Development Manager is responsible for leading and managing the technical, delivery, and people-management activities of multiple software development teams. This role manages and leads developers, ensuring they are enabled, unblocked, and aligned to deliver high-quality enterprise software solutions. The role requires a strong software engineering background, proven experience managing software development teams, solid understanding of Agile delivery practices, and the ability to drive Agile evolution across teams. The Software Development Manager works closely with Product , QA, architects, DevOps, and other engineering managers to plan releases, improve delivery predictability, monitor productivity, and ensure quality outcomes. Roles & Responsibilities • Manage and lead developers, technical leads, and other engineering team members. • Act as the project and delivery manager for assigned software projects and product initiatives. • Lead the planning, execution, monitoring, and control of work assigned to the software development teams. • Ensure teams are enabled, unblocked, and supported to deliver software effectively and predictably. • Drive Agile evolution and continuous improvement across teams, including Scrum practices, delivery cadence, backlog readiness, sprint execution, retrospectives, and cross-team coordination. • Work closely with Product on release planning, backlog prioritization, delivery sequencing, scope alignment, and dependency management. • Coordinate with Product to ensure requirements are clear, refined, estimated, and ready for development. • Manage team capacity, resource allocation, workload balance, and skill utilization. • Efficiently and effectively manage the division's resources, including , human skills, software tools, and information technology. • Receive assignments in the form of objectives and translate them into actionable team plans, priorities, milestones, and deliverables. • Determine and coordinate the assignments of subordinate team members and provide technical and administrative assistance as needed. • Provide technical leadership and guidance for enterprise software development initiatives. • Support high-level design of enterprise system architecture, including scalable, maintainable, secure, and reliable software solutions. • Support software design approaches for multi-tenant systems, microservices, and cloud-hosted enterprise applications. • Act as a sponsor for Quality of Service for assigned software projects, including performance, reliability, scalability, availability, maintainability, and operational readiness. • Work with QA Managers and QA Directors to define, identify, monitor, and address software quality issues, defects, and quality trends. • Review quality metrics and collaborate with QA leadership to improve test coverage, defect prevention, automation, and release readiness. • Monitor team productivity and delivery metrics, such as velocity, throughput, predictability, cycle time, defect trends, escaped defects, and sprint goal achievement. • Identify delivery risks, technical risks, quality risks, and team blockers, and take corrective action where needed. • Frequently interact with other managers to coordinate team assignments, dependencies, shared priorities, and related activities. • Support engineering best practices, including code quality, peer reviews, CI/CD, automated testing, secure development, documentation, and operational support readiness. • Coach, mentor, and develop team members to improve technical capability, accountability, collaboration, and delivery performance. • Promote a culture of ownership, transparency, continuous improvement, engineering excellence, and customer-focused delivery. AI Enablement Responsibilities • Enable developers with AI-assisted tools and practices to improve productivity, software delivery efficiency, code quality, documentation, testing, and engineering workflows. • Promote responsible and effective use of AI tools across development teams, while aligning with company standards, security requirements, and software engineering best practices. • Identify opportunities to use AI to reduce repetitive engineering tasks, improve developer experience, accelerate troubleshooting, support knowledge sharing, and improve delivery outcomes. • Support teams in adopting AI tools that help them become more productive, not limited to building AI-enabled product features. Required Skills & Qualifications • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. • Proven experience in software engineering and enterprise software development. • 7+ years of experience managing software development teams, including direct people management and delivery ownership. • Experience managing multiple teams, preferably two or more teams in parallel. • Strong understanding of Agile software delivery, Scrum practices, release planning, sprint planning, backlog refinement, and continuous improvement. • Experience working with Product Managers and Product Owners to plan releases, manage priorities, and enable delivery. • Experience managing software delivery metrics, team productivity indicators, quality trends, and delivery performance. • Strong technical understanding of enterprise application architecture and modern software engineering practices. • Experience coordinating with QA leadership on quality planning, quality trends, defect management, and release readiness. • Strong communication, stakeholder management, planning, and problem-solving skills. Preferred Technical Experience • Backend: Java Enterprise and Spring Boot. • Cloud Hosting: AWS. • Frontend: Angular and/or React. • Database: MySQL. • Architecture: Multi-tenant systems, microservices, enterprise system design, and scalable distributed systems. • Engineering Practices: CI/CD, automated testing, code quality practices, API design, observability, and secure software development. • AI Enablement: Experience introducing, enabling, or supporting AI-assisted software development tools and practices that improve engineering team productivity. Familiarity with building AI-enabled product features is a plus. Required Skills And Competencies • Leadership of multiple Scrum teams. • Agile delivery leadership and Agile transformation/evolution. • Software engineering management. • Enterprise system architecture understanding. • Resource planning and capacity management. • Release planning and delivery coordination. • Stakeholder management across Product, QA, Engineering, and Operations. • Quality ownership and defect trend analysis. • Team productivity monitoring and performance improvement. • Risk, dependency, and blocker management. • Coaching, mentoring, and people development. • Strong decision-making and accountability. • Communication across technical and non-technical audiences. Key Performance Indicators • Delivery of assigned software projects and releases against agreed scope, timeline, quality, and business priorities. • Effectiveness of managing and enabling developers. • Improvement in Agile maturity, delivery predictability, and team execution. • Team productivity metrics, including velocity trends, throughput, sprint predictability, and cycle time. • Software quality metrics, including defect trends, escaped defects, test coverage, and release readiness. • Effectiveness of collaboration with Product Managers, Product Owners, QA Managers, QA Directors, and other engineering leaders. • Reduction of blockers, dependencies, and delivery risks. • Quality of technical execution and alignment with architecture, microservices, cloud, and multi-tenant design principles. • Team engagement, retention, capability development, and performance. LI-Remote About Octave Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Ensure quality and accuracy of data analytics and reporting in an Agile team. | At least five years in software or data QA with strong SQL and Power BI testing experience. | Job Location (Short): Houston, Texas-USA | Madison, Alabama-USA Workplace Type: Remote Req Id: 2762 Responsibilities Is testing data your jam? Do mismatched totals bother you until you find the exact transformation, relationship, or filter that caused them? Do you enjoy tracing data from a source table through an ETL pipeline, stored procedure, semantic model, and Power BI dashboard? Can you spot the difference between bad source data, faulty SQL, and a broken report? If so, this may be your kind of role. Octave is looking for a Senior Quality Assurance Engineer who knows that a polished dashboard is only as trustworthy as the data behind it. You’ll help ensure the accuracy, reliability, and performance of analytics used across our global Public Safety software portfolio, including the HxGN OnCall application suite. Embedded within an Agile delivery team, you’ll own quality across data pipelines, reporting platforms, dashboards, and analytics services. You’ll work alongside Developers, Data Engineers, Product Owners, and Scrum Masters to uncover risks early and ensure operational data can be trusted when it matters most. Experience in Public Safety, emergency response, or another mission-critical environment is especially valuable. What you’ll do • Serve as the embedded quality expert on an Agile/SAFe team delivering analytics and reporting capabilities. • Collaborate with Product Owners, Data Engineers, and Developers to shape user stories, acceptance criteria, data mappings, and validation scenarios. • Design and execute tests for ETL pipelines, data transformations, reports, dashboards, semantic models, and analytics services. • Trace data from source systems through pipelines, database objects, reporting models, and final visualizations. • Use SQL to validate accuracy, completeness, transformations, aggregations, nulls, duplicates, and source-to-target reconciliation. • Test Power BI reports and dashboards, including measures, filters, relationships, drill-through behavior, refreshes, and KPI calculations. • Diagnose whether reporting discrepancies originate in source data, ETL logic, SQL, semantic models, or visual configurations. • Validate pipeline failure handling, reruns, partial loads, performance, and recovery scenarios. • Perform functional, integration, regression, and exploratory testing throughout each sprint. • Document and triage defects with clear reproduction steps, data samples, reconciliation queries, and impact assessments. • Help establish analytics-testing standards, reusable validation practices, and effective test-data strategies. • Maintain test cases, defects, and traceability in Azure DevOps while actively participating in Agile ceremonies. Education / Qualifications • At least five years of experience in software QA, data QA, or software testing within Agile teams. • Hands-on experience testing ETL pipelines, analytics platforms, reporting systems, or other data-intensive applications. • Strong SQL skills, including joins, aggregations, duplicate detection, source-to-target reconciliation, and validation of views and stored procedures. • Practical experience testing Power BI reports and dashboards—not simply viewing or consuming them. • The ability to trace a reported value from a visualization back through its measure, model, database objects, transformation logic, and source data. • Familiarity with Power BI measures, filter context, relationships, refreshes, and gateways. • A strong understanding of QA methodologies, test design, risk-based testing, and defect management. • Strong investigative, problem-solving, and communication skills. • A proactive, accountable approach and the curiosity to keep expanding your technical skills. Even better if you have • Experience with Public Safety, emergency response, or other mission-critical systems. • Experience testing SSIS, SSAS, or Azure Data Factory pipelines. • Knowledge of dimensional modeling, fact and dimension tables, slowly changing dimensions, or medallion architectures. • Experience with Power BI semantic models, DAX, row-level security, gateways, or deployment troubleshooting. • Experience building automated tests with Playwright and TypeScript. • Experience with API testing, CI pipelines, or cloud-based data architectures—particularly Microsoft Azure. Education • A bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related technical field—or equivalent professional experience. Location and interview requirements • Fully remote opportunity for the right candidate. • Participation in an in-person interview and/or completion of mandatory in-person training are required conditions of employment. LI-Remote #SIG2026 About Octave Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Ensure quality and accuracy of data analytics and reporting through testing and collaboration within Agile teams. | At least five years of QA or data testing experience with strong SQL and Power BI testing skills in Agile environments. | Job Location (Short): Houston, Texas-USA | Madison, Alabama-USA Workplace Type: Remote Req Id: 2762 Responsibilities Is testing data your jam? Do mismatched totals bother you until you find the exact transformation, relationship, or filter that caused them? Do you enjoy tracing data from a source table through an ETL pipeline, stored procedure, semantic model, and Power BI dashboard? Can you spot the difference between bad source data, faulty SQL, and a broken report? If so, this may be your kind of role. Octave is looking for a Senior Quality Assurance Engineer who knows that a polished dashboard is only as trustworthy as the data behind it. You’ll help ensure the accuracy, reliability, and performance of analytics used across our global Public Safety software portfolio, including the HxGN OnCall application suite. Embedded within an Agile delivery team, you’ll own quality across data pipelines, reporting platforms, dashboards, and analytics services. You’ll work alongside Developers, Data Engineers, Product Owners, and Scrum Masters to uncover risks early and ensure operational data can be trusted when it matters most. Experience in Public Safety, emergency response, or another mission-critical environment is especially valuable. What you’ll do • Serve as the embedded quality expert on an Agile/SAFe team delivering analytics and reporting capabilities. • Collaborate with Product Owners, Data Engineers, and Developers to shape user stories, acceptance criteria, data mappings, and validation scenarios. • Design and execute tests for ETL pipelines, data transformations, reports, dashboards, semantic models, and analytics services. • Trace data from source systems through pipelines, database objects, reporting models, and final visualizations. • Use SQL to validate accuracy, completeness, transformations, aggregations, nulls, duplicates, and source-to-target reconciliation. • Test Power BI reports and dashboards, including measures, filters, relationships, drill-through behavior, refreshes, and KPI calculations. • Diagnose whether reporting discrepancies originate in source data, ETL logic, SQL, semantic models, or visual configurations. • Validate pipeline failure handling, reruns, partial loads, performance, and recovery scenarios. • Perform functional, integration, regression, and exploratory testing throughout each sprint. • Document and triage defects with clear reproduction steps, data samples, reconciliation queries, and impact assessments. • Help establish analytics-testing standards, reusable validation practices, and effective test-data strategies. • Maintain test cases, defects, and traceability in Azure DevOps while actively participating in Agile ceremonies. Education / Qualifications • At least five years of experience in software QA, data QA, or software testing within Agile teams. • Hands-on experience testing ETL pipelines, analytics platforms, reporting systems, or other data-intensive applications. • Strong SQL skills, including joins, aggregations, duplicate detection, source-to-target reconciliation, and validation of views and stored procedures. • Practical experience testing Power BI reports and dashboards—not simply viewing or consuming them. • The ability to trace a reported value from a visualization back through its measure, model, database objects, transformation logic, and source data. • Familiarity with Power BI measures, filter context, relationships, refreshes, and gateways. • A strong understanding of QA methodologies, test design, risk-based testing, and defect management. • Strong investigative, problem-solving, and communication skills. • A proactive, accountable approach and the curiosity to keep expanding your technical skills. Even better if you have • Experience with Public Safety, emergency response, or other mission-critical systems. • Experience testing SSIS, SSAS, or Azure Data Factory pipelines. • Knowledge of dimensional modeling, fact and dimension tables, slowly changing dimensions, or medallion architectures. • Experience with Power BI semantic models, DAX, row-level security, gateways, or deployment troubleshooting. • Experience building automated tests with Playwright and TypeScript. • Experience with API testing, CI pipelines, or cloud-based data architectures—particularly Microsoft Azure. Education • A bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related technical field—or equivalent professional experience. Location and interview requirements • Fully remote opportunity for the right candidate. • Participation in an in-person interview and/or completion of mandatory in-person training are required conditions of employment. LI-Remote #SIG2026 About Octave Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.