Nuuly

Design and implement scalable features collaborating with product and platform teams, managing full lifecycle including coding, documentation, and support. | 4+ years server-side development experience with JVM languages, strong cloud platform and distributed systems knowledge, and modern testing practices. | Role Summary Nuuly is looking for an Engineer with the initiative and expertise to take this platform and help mature it into a stable, scalable, and robust backbone for launching the next wave of Nuuly innovations. You’ll need a conversational grasp of streaming and message processing fundamentals. Solid confidence with JVM-based tools such as Kotlin, Spring, and Micronaut. You’ll also need a reasonable amount of aptitude in designing and integrating Kubernetes services with cloud based platform APIs such as Google Cloud, AWS, or Azure. As an Engineer you’ll also bring experience that extends beyond personal code contribution: leading design and requirements grooming, driving communication between teams, and providing critical feedback and mentorship opportunities. You should be adept at picking up new technologies and patterns and comfortable discussing and debating the pros and cons of various approaches. Most of all you should be ready and willing to tackle new challenges with a supportive team of creative and hard working professionals. Role Responsibilities Engaging in discussions and decision making for new features and platform evolution Collaborating with the product team to design solutions for stakeholder features Delivering the whole lifecycle of deployable features: code, configuration, documentation, and support Contributing to roadmaps and process development to deliver features and evolve our architecture Collaborating with QA and Platform Engineering team to test code and keep our integrated testing environments unblocked Role Qualifications 4 years or more experience with server-side development projects with demonstrable experience making compelling team contributions Knowledge of one or more server-side object-oriented programming languages Able to talk at a basic level about streaming data, distributed system design, and relative merits of different messaging technologies and patterns Experience and enthusiasm for testing and test-driven development Able to hit the ground running and quickly familiarize yourself with an existing codebase and toolset Able to propose and walk through solutions in informal tech leadership discussions Experience with streaming or asynchronous data processing Experience with major cloud providers, such as GCP, AWS, or Azure Experience with web services standards and related technologies, such as HTTP, JSON, REST Operational knowledge of Java, Kotlin, or Scala or other JVM language Experience with at least one mainstream distributed system (e.g., Kafka, Spark, Storm, Cassandra, etc.) The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Provide daily customer support via phone, email, and chat, ensuring a positive shopping experience and meeting service level agreements. | Minimum 2 years customer service experience and passion for the brand. | Role Summary: The Customer Success Associate is responsible for delivering exceptional service and creating a seamless experience for our customers via telephone, email and chat on a daily basis. Reporting to the Customer Success Supervisor, you will communicate with new and potential customers, help guide customers through the shopping experience, answer order questions and support the team to build a successful brand. You will be expected to meet or exceed established service level agreements set by the CSM. Expected hours for the role are Saturday-Monday; 9am -5pm EST. Hours are subject to change depending on the needs of the business. This role is hired on an “at need” basis and will be hired initially as a temp role. If there is a need and the associate meets or exceeds established SLAs, there is the opportunity for a permanent offer after 3 months. Role Responsibilities: • Answer any and all interactions during your scheduled shift in a friendly and relatable manner • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s relationship with the brand • Empathetic to customers’ needs but understanding of the business’ bottom line • Collect and share feedback to external teams to ensure the needs of the customers are being met Role Qualifications: • Minimum 2 years of experience in customer service or related role • Demonstrate a passion for and understanding of the URBN brands, customers and product. The Perks: URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits Pay Range: USD $15.00 - USD $15.00 /Hr. EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Provide friendly and effective customer support via phone, email, and chat, meeting service level agreements and supporting brand success. | Minimum 2 years customer service experience and passion for the brand. | Role Summary The Customer Success Associate is responsible for delivering exceptional service and creating a seamless experience for our customers via telephone, email and chat on a daily basis. Reporting to the Customer Success Supervisor, you will communicate with new and potential customers, help guide customers through the shopping experience, answer order questions and support the team to build a successful brand. You will be expected to meet or exceed established service level agreements set by the CSM. Expected hours for the role are Saturday-Monday; 9am -5pm EST. Hours are subject to change depending on the needs of the business. This role is hired on an “at need” basis and will be hired initially as a temp role. If there is a need and the associate meets or exceeds established SLAs, there is the opportunity for a permanent offer after 3 months. Role Responsibilities • Answer any and all interactions during your scheduled shift in a friendly and relatable manner • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s relationship with the brand • Empathetic to customers’ needs but understanding of the business’ bottom line • Collect and share feedback to external teams to ensure the needs of the customers are being met Role Qualifications • Minimum 2 years of experience in customer service or related role • Demonstrate a passion for and understanding of the URBN brands, customers and product. The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits Pay Range USD $15.00 - USD $15.00 /Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.