Nutrafol

Lead media strategy and analytics to drive brand equity and performance marketing across multiple channels. | 12+ years in media strategy or brand marketing with experience managing large media budgets and strong analytical skills. | About You We are seeking an accomplished and forward-thinking Sr. Director, Media Strategy & Analytics to lead the development and execution of innovative media strategies across upper- and mid-funnel channels. This leader will own substantial media budgets and play a critical role in driving brand equity, awareness, and consideration that ultimately complements and accelerates performance marketing. You will combine analytical rigor, creative innovation, and partnership development to identify whitespace opportunities, optimize channel mix, and elevate our brand presence. They will also bring expertise with brand research tools (e.g., Ipsos, Numerator, Circana) to understand audience shifts, cultural trends, and competitor positioning, and translate those insights into data-driven media strategies that strengthen brand favorability and preference. Responsibilities: Media Strategy & Leadership • Define and lead upper- and mid-funnel media strategies, ensuring investments build long-term brand equity while fueling acquisition and performance goals. • Manage substantial multi-million-dollar media budgets across video, CTV, OOH, social, influencer, audio/podcasts, sponsorships, and partnerships. • Establish a clear media investment framework that aligns awareness and consideration KPIs with topline growth objectives. • Serve as the executive thought partner to Growth, Brand, and Creative leadership on how media drives both brand health and customer acquisition. Innovation & Partnerships • Drive innovation in placements, partnerships, and sponsorships that differentiate the brand and deepen consumer engagement. • Evaluate and secure non-traditional media opportunities (cultural moments, retail media, brand collaborations) that expand reach and impact. • Incorporate AI-driven tools and emerging media platforms into planning and testing to stay ahead of industry trends. Data-Driven Insights & Measurement • Partner with Data & Analytics to translate MMM, MTA, and incrementality studies into upper-funnel strategies. • Leverage Growth tools (Campaign Manager, MTA, Media Platforms, Tableau Dashboard) and brand tools (Ipsos, Muck Rack, Numerator, Circana) to identify opportunities, track unaided/aided awareness, and uncover whitespace for growth. • Use research and measurement to continuously refine targeting, frequency, and channel allocation. • Ensure awareness, consideration, and brand favorability KPIs are systematically monitored and linked to business outcomes. • Establish feedback loops and performance recaps, ensuring insights from brand and performance media are shared across Growth, Brand, and Creative teams to influence future strategy, messaging, and investment decisions. Cross-Functional Collaboration • Work with Creative to ensure messaging and storytelling are optimized for media channels and informed by performance learnings. • Partner with Performance Marketing to connect brand media with lower-funnel efficiency, creating a full-funnel growth engine. • Act as a bridge across Growth, Brand and Analytics, aligning stakeholders on investment decisions and impact. Team Leadership & Development • Lead and mentor a team of Media Managers and Analysts, building expertise in both brand and performance media. • Create an environment of innovation, rigor, and test-and-learn culture. • Elevate team capabilities to operate at the intersection of creative storytelling, analytical rigor, and media innovation. Requirements: • 12+ years of experience in media strategy, brand marketing, or growth marketing, with a proven track record of managing substantial media budgets. • Experience working in an eCommerce/DTC company is required • Deep expertise in upper- and mid-funnel media planning (video, CTV, audio, OOH, influencer, partnerships) • Familiarity with brand research tools (Ipsos, Numerator, Muck rack, Circana, and Hootsuite) and ability to translate findings into actionable strategies • Strong understanding of MMM, MTA, incrementality testing, and how to connect insights to upper-funnel investment decisions • Demonstrated ability to design innovative placements, sponsorships, or partnerships that drive awareness and brand favorability • Exceptional storytelling and communication skills; ability to influence executives and cross-functional partners • Leadership experience managing and developing high-performing teams across media strategy and analytics • Proven track record of marrying brand media with performance marketing to deliver measurable business results • Exceptional proficiency with Microsoft Excel, ability to work with and analyze large data sets quickly, accurately, and efficiently • Experience working with multiple analytics and measurement (MMM and MTA) tools • Strong quantitative and analytical skills with a solid understanding of key marketing metrics (CPA, CPM, CTR, CVR, CPL) • Proven cross functional collaboration and communication skills Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $190,000—$210,000 USD

Develop and deliver engaging educational content and training programs for hair stylists, focusing on product benefits and application techniques. | Requires a background in cosmetology or related field, with 3-5 years of experience in beauty or supplement industry education, and knowledge of hair science and supplement ingredients. | Keep Growing with Nutrafol We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You: Nutrafol is seeking a talented and passionate Sr. Manager, Sales Education - Salon & Retail to develop and deliver engaging educational content for hair stylists, focused on the benefits and proper use of Nutrafol products for hair health in professional Salons and Ulta locations. In this role, you will be instrumental in educating our hair stylist partners on how our products can improve client hair health and enhance salon services, ultimately driving product understanding and sales. Nutrafol is a leading supplement company dedicated to providing high-quality solutions for beauty and wellness. Responsibilities: Develop comprehensive educational programs: Design and create engaging training materials, including online courses, webinars, video tutorials, presentations, and printed collateral, tailored specifically for hair stylists. Deliver impactful training sessions: Conduct both in-person workshops/demos and virtual training sessions for individual salons and larger groups of hair stylists, showcasing product benefits and proper application techniques. Create compelling educational content: Research, write, and edit various forms of content, including articles, blog posts, social media posts, and educational guides, highlighting the science behind our supplements and their impact on hair health. Stay informed about industry trends: Continuously monitor the latest trends and advancements in hair care, supplements, and the beauty industry to ensure our educational content remains relevant and innovative. Collaborate with internal teams: Work closely with product development, marketing, and sales teams to align educational initiatives with overall company objectives and product launches. Provide technical support and guidance: Act as a subject matter expert for hair stylists, answering questions and offering guidance on product usage and client consultations. Track and analyze training effectiveness: Monitor engagement with educational content and gather feedback to continuously improve our programs and materials. Requirements: Background in cosmetology or a related field, with a valid cosmetology license Minimum of 3-5 years of professional experience as an educator or trainer in the beauty or supplement industry; prior experience as a professional hair stylist is a plus Ability to travel by plane and care up to 50% for in-person trainings and conferences, as business dictates In-depth knowledge of hair science, hair types, common hair concerns, and relevant hair care techniques Strong understanding of supplement ingredients, their benefits, and proper dosage for hair health (knowledge of relevant certifications like a Certificate in Nutritional Supplements or Diploma in Nutraceutical Science is a plus) Excellent communication, interpersonal, and public speaking skills Proficient in creating and delivering engaging presentations and training sessions Experience with curriculum development and instructional design Familiarity with Learning Management Systems (LMS) and other digital learning tools Experience in creating multimedia educational content for presentations and training sessions (e.g., video production, graphic design, and Google Slides/Power Point) Ability to translate complex technical information into easily understandable content Creativity and ability to develop innovative and engaging learning experiences Advanced Computer software skills in Google/Microsoft Suites Strong organizational and time management skills Ability to work independently and collaboratively within a team Adaptability and willingness to embrace new technologies and educational methodologies Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $120,000—$140,000 USD Perks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here.

Supporting and overseeing daily operations, project management, process improvement, and team leadership within a fast-growing company. | Requires 4-6 years in operations management, experience with eCommerce systems like Magento, Skubana, Salesforce, and managing cross-functional teams, with a focus on process optimization and vendor management. | Keep Growing with Nutrafol We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You Nutrafol is looking for an Operations Manager that is looking to join a fast growing company and team. You’re technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. As the Operations Manager you will help assist and support the greater operations team with strategic project management and oversight. You will play a pivotal role in ensuring projects are completed in a thorough and timely manner, ensuring the requirements of the operations team are met. Additionally, you will assist in overseeing various tools such as Magento, Skubana and Salesforce to optimize process and drive growth. Your expertise in managing direct reports, coupled with your fulfillment management experience, will be instrumental in achieving our operational goals. Your work will be fundamental to the success of the business. Responsibilities: Support Operations Leadership in 360 day-to-day operations and project management Responsible for oversight + implementation of operations related initiatives (both internal and cross functional) Serve as liaison between ops. dept. and external partners when needed, reporting back any necessary information to leadership team Lead and manage direct reports, providing guidance, coaching, and support to ensure alignment with operational objectives and foster a culture of excellence Review + improve all internal processes and communicate SOPs to all stakeholders on a quarterly basis Proactively identify and mitigate operational risks with corrective action plans while working under strict deadlines Oversees and reports weekly, monthly, quarterly, and annual metrics. Own carrier network performance, including monitoring service levels, cost, delivery SLAs, exception management, and supporting carrier optimization initiatives in partnership with 3PLs and transportation providers Support retail operations and fulfillment execution, including a strong understanding of EDI process flows (e.g., PO receipt, ASN creation, invoicing), and partner cross functionally to ensure accurate inventory flow, compliant order processing, and service level alignment across wholesale and retail channels Drive analytics and insights across operations, leveraging data to inform decision making and continuous improvement initiatives Supporting Responsibilities (as needed): Daily oversight of department systems including (but not limited to) Magento, Skubana, and Salesforce Oversee the fulfillment process, including inventory management + order processing Analyze operational data and performance metrics to identify trends, track key performance indicators, and make data driven decisions to drive continuous improvement Collaborate with the rest of the Operations team and appropriate stakeholders to implement new processes/procedures and monitor operational activities Requirements: Bachelor’s degree in Supply Chain, Operations, or similar field of study. 4-6 years experience in operations management within a manufacturing environment, preferably in the Nutraceutical, Wellness, or CPG industries; startup/high growth company experience is a plus, with brand experience preferred 1-2 years of managerial experience, including hiring, coaching, mentoring, and growing teams Knowledge of eCommerce business model with proficiency in using Magento, Skubana, and Salesforce, or similar ERP and CRM systems Operational Management Systems and 3PL experience is required Strong organizational, time management, communication, process orientation and problem-solving skills. In-state and out-of-state traveling required for on-site audits and 3PL visits. A flexible mindset willing to accommodate the potential need for weekend and late night coverage. Excellent interpersonal communication and organizational skills to coordinate project activities Experience in analysis and documentation of functional requirements for ecommerce projects. Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes. An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution This role is remote, with a strong preference for candidates located on the East Coast to support the Operations team during East Coast business hours. Interview Process: Talent Acquisition Conversation Team Conversations Hiring Manager Conversation Final Leadership Conversation Reference Checks Offer Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $90,000—$110,000 USD Perks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here.

Drive business growth and brand loyalty in Texas salons through new business development, client education, and relationship management with frequent travel. | Bachelor's degree or 3-5 years relevant sales experience, salon or health/wellness retail sales background preferred, strong communication and sales skills, and willingness to travel up to 75%. | #KeepGrowing with Nutrafol We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You The Business Development Manager (Salons) - Texas is a field sales position located in the Texas market. You're responsible for driving business, Nutrafol brand loyalty, and Nutrafol brand recognition in a defined geographic territory through new salon/spa business development and existing business growth strategies. While Nutrafol is a distributed, remote-first company, the successful candidate for this role must reside in the Texas market and be located near a major airport (Dallas/Austin/Houston), as this role requires frequent travel across the territory the entire state of Texas. *Base compensation is listed, but does not include additional comp/perks: monthly sales commission and quarterly company bonus + $700 monthly car allowance. This role works in conjunction with the Salon Director and inside sales team to grow territory and salon sales through product education, sell-in and sell thru strategies, business consultation, merchandising, promotions and strong relationship management. You’ll report into the Salon Director for your specific geographic territory and have predetermined targets for both new business development and growth of existing accounts. Responsibilities • Create a powerful, trusting relationship with salon owners, stylists and employees • Rotation management inclusive of both existing and new business development • Maintain strong funnel of potential new business • Work closely with Salon Director to determine and support sell-in and sell-through strategies at a salon-by-salon level • Deliver highest quality in-salon presentations and product classes • Launch new salons and retail accounts • Meet new business goals • Sell in new products to existing salons • Achieve individual revenue goals by educating and consulting with the salon owners, managers, and stylists • Support retail segment sales through merchandising and promotional activity. • Manage a systematic meeting schedule for assigned accounts. • Execute strategic education plans for each salon in territory of focus accounts. • Promote, plan, coordinate and assist in execution of regional and national company-sponsored, business development and educational events • Attend all company provided meetings and trainings • Overnight travel up to 70% within the territory - up to 4 days x week Requirements • Bachelor's degree or minimum of 3-5 years of relevant sales and retail experience. • Current experience selling into professional accounts within the salon/health and wellness/cosmetics categories; Salon Professional outside sales experience is preferred • Strong communication and presentation skills • High sales drive • Ability to prospect and close new business • Strong negotiation skills • Strategic and analytical thinking • Service oriented • Adaptable to working with and educating various personality types • Competitive and collaborative • Computer Skills: Word, Excel, Outlook, and general ability to learn new programs such as Slack and Salesforce • 75% travel required and/or 4 days per week in the field (will vary slightly based on territory size / structure) Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range $90,000 - $100,000 USD Perks & Benefits • Fully remote work experience • Comprehensive medical, dental, and vision package, including FSA program • 401K with employer match • Quarterly Bonus Program • Flexible PTO • Two company-wide wellness breaks every day • Free lunch on us every Tuesday and Thursday via Seamless/Grubhub • Monthly wellness stipend • Monthly internet stipend • Monthly cell phone stipend • Annual learning & development stipend • Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays • Free meditation app membership (Headspace) • Free Nutrafol subscription • Pet insurance and benefit programs California residents may review our CCPA notice here.