null, Auto Club Of Southern Calif

Lead strategy and growth of membership product using data-driven insights and cross-team collaboration. | Requires 5+ years leading subscription products and strong strategic and experimental skills. | Product Manager Technology sits at the center of AAA’s next chapter. Auto Club Enterprises is turning 125 years of roadside trust into membership and digital products that redefine its products and services offered to millions of members. Product leaders here share one goal: build meaningful experiences that keep AAA essential in a rapidly changing world. The Role As a Product Manager on the Membership Product Management team, you will guide product strategy, development delivery and growth of the Classic Membership product. As the owner of AAA's foundational membership product, this role focuses on strengthening the core value proposition, broad-market acquisition, renewal performance, and long-term member value. Success means launching features that move key metrics for membership acquisition, create member delight, and strengthen AAA’s market position. Who Thrives at Auto Club Enterprises You design the platforms and services that will power AAA’s core membership for generations to come. You work to influence journeys and peace of mind for more than 18 million members. You use evidence to make decisions. You know how to brief a data science partner, interpret what the numbers show, and translate findings into program action, you close the loop, you don’t just report it. Your success is measured by real member outcomes and business value. You like owning outcomes, setting clear goals, choosing your path and rallying partners without waiting for top-down direction. You love working with and learning from peers who have deep, end-to-end product management expertise. What You Will Do Define and evolve the strategy, positioning, and growth roadmap for AAA Classic Membership, balancing acquisition, retention, engagement, and lifetime member value objectives. Develop business cases and multi-quarter roadmaps that connect product investments to membership growth, profitability, member satisfaction, and long-term business outcomes. Analyze member behavior, market trends, competitive dynamics, and operational performance to identify opportunities that strengthen membership value and market differentiation. Own the end-to-end management of the Classic Membership product, including acquisition programs, growth initiatives, forecasting, profitability management, product enhancements, and cost optimization. Partner with Marketing, Digital Product, Engineering, Analytics, Finance, Legal, and Operations teams to align priorities, influence roadmaps, and deliver cohesive member experiences. Design and execute structured experiments to validate product enhancements, acquisition strategies, pricing approaches, and engagement initiatives; use data and member insights to continuously improve performance. Define and monitor key performance indicators including acquisition, retention, penetration, profitability, engagement, and member satisfaction; translate insights into actionable product decisions. Collaborate with Analytics and Data Science teams to interpret cohort analyses, segmentation models, behavioral trends, and performance reporting that inform product strategy. Build trusted relationships across the organization by driving collaboration, communicating clearly, influencing without direct authority, and maintaining focus on member and business outcomes. What You Bring 5+ years leading customer-facing products, membership programs, subscription businesses, or related consumer products through the full product lifecycle. Demonstrated experience developing and executing product strategies that drive acquisition, engagement, retention, profitability, and long-term customer value. Strong strategic thinking skills with the ability to connect long-term vision to execution plans, business cases, and measurable outcomes. Proven ability to partner with Analytics or Data Science teams to define success metrics, design experiments, interpret results, and translate findings into product improvements. Experience working cross-functionally with Marketing, Engineering, Finance, Operations, Legal, and executive stakeholders to influence decisions and deliver results. Fluency with product discovery methodologies, experimentation frameworks, customer insights, and data-driven decision making. Proven ability to simplify complexity, drive consensus, and influence without direct authority. AI-fluent and comfortable leveraging modern tools to accelerate analysis, prototyping, communication, and product execution. Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience. Join us to redefine how people move, protect what matters, and discover the world, all while advancing your craft alongside a passionate, supportive team. The starting pay range for this position is: $120,500.00 - $160,800.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Lead travel product strategy, partnerships, and go-to-market execution to drive growth and member engagement. | Bachelor's degree, 4-6 years product management in travel or related industries, strong strategic, negotiation, and analytical skills. | Cruise Partnership Manager - Travel Services We’re seeking a strategic and forward-thinking Travel Product Manager to lead initiatives that drive travel growth and elevate member engagement. In this role, you’ll enhance existing products and develop innovative new offerings, leveraging strong industry partnerships to accelerate growth. As the Cruise Product and Group Travel Manager, you will oversee profitability, productivity, and performance targets across your product lines, using data and market insights to recommend strategies that advance the Club’s goals. You will also conduct in‑depth market and competitive research to optimize sales and service effectiveness, while representing the Club in negotiations with vendors and key business partners. If you’re a visionary leader passionate about shaping extraordinary travel experiences, this is your moment to take the helm. Auto Club Enterprises (AAA) is transforming how our members explore the world. In this high‑impact role, you’ll combine strategic planning with hands‑on product leadership to design, refine, and launch travel products that inspire members to book their next journey with AAA. You’ll have the freedom to build and execute a product roadmap that drives growth, profitability, and market relevance—while collaborating closely with world‑class travel partners around the globe. What You’ll Do • Set the vision - Define and execute a forward‑thinking travel strategy that elevates AAA’s brand presence and strengthens member engagement and awareness. • Spot the trends – Leverage market insights, competitive analysis, and Travel Advisor feedback to shape high-value product offerings. • Innovate & enhance – Oversee the evolution of existing products and bring new ideas to life, from concept to launch. • Lead go-to-market execution – Drive strategic marketing initiatives for your portfolio, ensuring strong performance across digital, print, and in-branch channels. • Be the connector – Build strong relationships with travel vendors and business partners to maximize value, service quality, and member satisfaction. • Own the numbers – Monitor KPIs and business results, making data-driven adjustments to ensure profitability and growth. • Inspire collaboration – Partner with internal teams across marketing, sales, and operations to bring big ideas to life. What You Bring • Bachelor’s degree or equivalent experience. • 4–6 years of product management experience in the travel, hospitality, or tourism related industries. • Proven success, creating and executing strategies that drive measurable results. • Ability to transform market trends and customer needs into innovative, market-ready offerings. • Strong negotiation skills and the confidence to represent AAA in partner and vendor discussions. • Exceptional communication skills—able to engage stakeholders at all levels. • Analytical mindset with the ability to translate data into actionable insights. • Expertise in managing multiple priorities in a fast-paced, customer-focused environment. #LI-LG1 The starting pay range for this position is: $120,500.00 - $160,800.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).