NTT DATA Americas, Inc

Build and support production-grade feature pipelines, maintain feature store, and support ML workflows end-to-end. | 8+ years in ML feature engineering, experience with feature stores and cloud platforms, and 4+ years with GenAI tools. | At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a Feature / ML Platform Engineer to join our team in Louisville, Kentucky. Job Description We need a Feature / ML Platform Engineer to build and support production-grade offline and online feature pipelines using Databricks, Spark/PySpark, Delta Lake, and streaming platforms (Kafka/EventHub). This role will develop and maintain our feature store, ensure training-serving consistency, build low-latency feature retrieval layers for real-time model scoring, and support ML workflows end-to-end. Required Qualifications 8+ years of experience with ML feature engineering, feature stores (Databricks FS, Feast, or equivalent), cloud platforms, and data quality practices. 4+ years of Hands-on use of GenAI engineering tools (Cursor, Windsurf, GitHub Copilot, Databricks Assistant) is required to accelerate pipeline development, validation, automation, and documentation. 5+ years of experience in delivering tested, reliable, well-documented feature pipelines and enable seamless integration with downstream ML and decisioning systems. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($34.39 to $71.65). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. #indist #li-northamerica

Lead and manage business analysis and program/project management activities focused on ServiceNow applications to improve client experience and operational excellence. | 10+ years business analysis experience, 3+ years ServiceNow application strategy and delivery, project/program management skills, university degree in IT or related field, and strong stakeholder management. | NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Business Analyst to join our team Remote based anywhere in Canada. Candidates located in the Ottawa region are preferred. Position Summary: The client requires the support of a Senior Business Analyst for ServiceNow to help with the delivery of the Client Experience Operational Excellence program by analyzing processes and data, identifying areas for improvement and providing recommendations to fill in gaps and improve business processes and technological solutions. The resource is expected to be well versed in industry products and standards listed in the Framework agreement for Business Systems, with a particular emphasis on ServiceNow. You will work closely with the business stakeholders and the program teams to perform strategic analysis to align initiatives with business goals, stakeholder management to cultivate relationships and facilitate decisions, data analysis to uncover trends and insights, and process improvement to enhance operational efficiency. Work closely with the program manager on a high priority program with various connected tracks running in parallel in an agile environment. Job Description: • Assist with managing the program/projects during the initiation, planning, development, implementation and operations startup. • Work with project sponsor, cross-functional teams, and assigned track leads to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives. • Formulate statements of problems, establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof. • Define and document the objectives for the program. • Determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the program team. • Analyze, evaluate, and overcome program and project risks. • Report progress of the program and projects to program/project governance an ongoing basis and at scheduled points in the lifecycle. • Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems. • Work with a variety of program and/or project management tools. • Develop and document statements of requirements for work to be performed. • Perform business analysis of functional requirements to identify business rules, information needs, processes, and workflows. • Evaluate existing procedures and methods, identify and document items such as database content, structure, and application subsystems. • Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems. • Identify candidate business processes for re-design, prototype potential solutions, provide trade-off information and suggest a recommended course of action, and identify the modifications to the automated processes. • Establish acceptance criteria with client. • Support and use the various methodologies such as the Software Development Life Cycle (SDLC). Basic Qualifications: • Must have a minimum of 10 years experience within the last 12 years in Business Analysis. • Must have a minimum of 3 years experience developing the strategy, architecture, and delivery of ServiceNow based applications (ServiceNow capabilities: Strategic Portfolio Management, Reports and Dashboards, UI Builder, AppEngine). • Must be fluent in English. French bilingual candidates are considered an asset. • Must have extensive expertise in the following domains: • Project and Program management • Business Analysis Planning • Strategic Business Analysis / Data Analysis / Solution Design • Stakeholder Engagement • Strategic Relationship Management • Business and Technical feasibility • Business Development • Performance measurement • Must have a university degree or college/CEGEP Diploma related to computer science, information technology, or engineering from a recognized post-secondary institution. If applicable, a copy of Canadian equivalency must be provided as well. A copy of the degree or diploma must be provided if requested. • Certifications in Business Analysis are considered an asset. • Federal Government or Public Sector experience is considered an asset. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .