2 open positions available
Operate food service station, ensure customer satisfaction, maintain sanitation, and manage inventory. | Basic food safety, sanitation procedures, ability to work independently or in a team, physical ability to lift up to 50 pounds. | Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome. GENERAL SUMMARY Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station, during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day. PRINCIPLE DUTIES AND RESPONSIBILITIES: Preparing all fresh made to order food items Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center Load product into fresh case as needed Operating the cash register Provide best in class customer service Maintain high levels of sanitation Assist in monitoring of inventory levels for freshness and availability Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date Customer Service Provide the best customer experience to every customer Greet every customer with a smile and sincere greeting Suggest possible purchases to the customers and promote specials Assume full responsibility for the execution of Nouria’s customer service program at the site level Safety & Station Appearance Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure all environmental and hazardous material regulations are strictly enforced Maintain safety and security of the store and document any accidents or incidents that occur Manage the maintenance of the customer environment inside and around the perimeter of the store Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program Promptly Report workplace accidents, injuries, incidents, or illnesses Complete the new employee safety orientation procedure The use of gloves, hat/visor, and apron are required. QUALIFICATIONS: General safety, sanitation and hygiene procedures. Product/production processes. Allergen & Food Safety Awareness Basic knowledge of the product, production processes and other techniques for maximizing the level of production. Ability to follow instructions and established procedures Ability to work alone or as a member of a team Awareness of sanitation and hygiene procedures and practices, Concern for the safety of self and co-workers and a responsible attitude. PHYSICAL REQUIREMENTS: Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities Performs other related duties as required Must be able to lift up to 50 pounds at times Must be able to traverse and access all areas of the store Prolonged periods sitting at a desk and working on a computer Prolonged periods of standing Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are looking to start a career or grow and develop your skills, Nouria is the perfect place to work! We want you to achieve your goals, have a defined career pather and a rewarding work environment. Whether you're looking for a part time, store management or a corporate role, we are excited that you are looking to join our team! Our job listings are frequently scraped and reposted by third-party job aggregator websites. These external sites operate independently and do not update in real time. If you find a position listed on an external job board, please verify its current availability on this official company careers page. If a position is not actively listed on our site, it has been filled or is no longer open for applications. We encourage you to bookmark this page for the most accurate and up-to-date opportunities.
The Operational Efficiency Coordinator will coach and support food service concepts within a specific region, ensuring efficient operational flow and compliance with brand standards. Responsibilities include visiting stores, managing food service initiatives, and collaborating with various teams to enhance operational execution. | Candidates should have a minimum of 4 years of progressive experience in foodservice and a working knowledge of industry regulations. Preferred qualifications include experience in foodservice operations, project management, and multi-unit retail. | Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country Location: Store Support Campus, Massachusetts / Hybrid Remote JOB FUNCTION OEC’s will coach / support all food service concepts within a specific region. This includes support with product rollout, layout of equipment for efficient operational flow of processes, establish expert level understanding of the point of sale and reporting systems, collaborate with category managers for development of training documents and detailed product recipes; work hands on with team members to train on product execution, brand standards and operational processes; give support and guidance for operational management and execution in the stores. Be the champion for the food service strategy and operational execution to deliver on an outstanding guest experience and profitable foodservice contribution aligned with the objectives of the Fresh Foods Strategy. Responsibilities: 1. Visit stores within the region assigned, utilizing reporting tools to give data drive support to the operations team on a store level basis. 2. Manage and coordinate the support for execution, oversight, and brand standards established by the fresh food category managers 3. Track and review the progress of food service initiatives, programs, goals, and projects with store operations. (new and old food programs, special projects / testing of food offers) 4. Communicate all necessary strategies and food service management insight to store teams and operational leadership when necessary 5. Collaborate with the training team to ensure appropriate training methods are incorporated into the support used for the food offers 6. Provide ongoing analysis of store performance. Identify and discuss factors that influence program compliance, visit stores to determine needs and identify problems. 7. Support the processes for operations and oversee execution of monthly competitive surveys 8. Manage Steritech results with operations teams. 9. Communicate / report on product waste, spoilage, and shrink by period, with action plans for challenged sites. 10. Support / Train regional smallware vendor ordering platforms 11. Collaborate to support creating and maintaining the standards guidelines for the proprietary core brand and the operational execution necessary for 3rd party brands e.g. Hunt’s Brothers / Subway 12. Oversee the training and installation of new and existing programs and equipment, verify completion 13. Attend weekly District Manager meetings to support overall fresh food initiatives. 14. Manage Health Inspection violations and any compliance issue that may arise. 15. Ensure operations compliance with food service initiatives, policies and procedures. 16. Conduct documented follow-up on all program concerns and site issues including but not limited to failing audits from core food standards, overall execution concerns. 17. Support External programs like Feeding America within the specific region assigned. 18. Store visits with District Managers / Regionals by-weekly for alignment of opportunities 19. Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Regional Managers, District Managers, Kitchen Managers, Fresh Foods Category Managers, Pricebook, HR/Training, Local Health Departments JOB REQUIREMENTS & QUALIFICATIONS Minimum Education: 4+ years of progressive experience in foodservice. Working knowledge of applicable industry regulations in related field. Proven experience of leading teams within an organization Preferred Education: 2yr – 4yr secondary schooling (related field experience acceptable) Preferred Experience: Foodservice Operations, Project Management, Multi-Unit Retail, C-store Licenses/Certifications: Serve Safe Certification / Allergen Certification Soft Skills/Competencies: · Proficiency in Microsoft Office · Advanced use of Excel · Capable of learning technology systems to support business needs (PDI, Rike) · Ability to work and travel independently · Experience with analyzing and interpreting data · Ability to manage and prioritize multiple projects · Excellent oral and written communication skills Travel: 70% depending on program needs Hours & Conditions: Typically, Monday – Friday, 8+ hour days in office and field settings Physical Requirements: Ability to maneuver and regularly lift and/or move up to 25 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Specialized attire required in food establishments (hats or visors, gloves etc. provided) Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are looking to start a career or grow and develop your skills, Nouria is the perfect place to work! We want you to achieve your goals, have a defined career pather and a rewarding work environment. Whether you're looking for a part time, store management or a corporate role, we are excited that you are looking to join our team!
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