Notion

Lead platform team for search infrastructure and context primitives powering AI agents, setting technical roadmap and accelerating product velocity. | 4+ years engineering leadership with expertise in large-scale search, retrieval, indexing systems, and product management of secure, scalable platforms. | Who We Are Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the role Notion's Search & Context Platform is the substrate that powers how 100M+ users and, increasingly, Notion's agents find and reason over the right information. This team owns the search infrastructure and indexing systems powering lexical and semantic retrieval, the platform primitives for managing agent context and memories, and the scalability, performance, security, and enterprise capabilities that make all of it production-grade. Data growth is faster than ever, and the systems that power this need to rapidly evolve to support an order of magnitude growth—both in the volume of content we index and in the load that agents now place on the retrieval layer. As the Engineering Manager for this team, you'll lead a technically deep group of engineers building platform systems used by multiple product teams. Your most important customers are the Search & Context product team and the AI team (building agents on top of these primitives). You'll set the technical direction, product manage the platform scope on behalf of those customers, and make hard tradeoffs to move fast in service of product velocity — while keeping the platform sustainable, reliable, and secure. What You'll Achieve: Lead a high-performing platform team responsible for search infrastructure (lexical & semantic), indexing (including streaming & batch data pipelines), retrieval (lexical + semantic + hybrid), and the context/memory primitives that power Notion's agents. Set a clear roadmap that balances foundational platform investments (latency, cost, reliability, scalability, freshness, completeness, security, enterprise readiness) with fast iteration on indexing new entities/features and building new context capabilities for agents. Operate the platform with a high reliability bar: SLOs, deep observability, on-call health, early-warning signals, and prevention-first incident/post-mortem practices and drive measurable improvements to search and context quality, performance, and reliability for Notion's largest customers and o Partner and build closely with the Search & Context product team, the AI team, and other consumers of the platform on the right interfaces, capabilities, and commitments. Staying ahead of the needs of your customer teams by anticipating where the product is going, investing in capacity, capabilities, and primitives and making sure the platform accelerates product velocity. Build and lead the team through hiring, coaching, feedback, growth, and creating an environment where strong technical ICs do their best work. Contribute to Notion's broader engineering practices around platform design, reliability, on-call, and AI-era infrastructure. Skills You'll Need to Bring: 4+ years of experience leading engineering teams with a track record of shipping high-quality systems in a fast-paced environment. A technically leaning management style—you stay close to the code and the design, can credibly debate architecture and tradeoffs with senior ICs, and raise the technical bar of your team. Sufficient depth in search, retrieval, or large-scale data/indexing systems: lexical search (e.g. BM25), semantic search (embeddings, ANN/vector indexes), big data pipelines, hybrid retrieval, ranking, and the surrounding infrastructure. Experience product managing a platform or infrastructure scope: continuous evaluation technical architecture, SLAs, and a roadmap on behalf of internal customer teams, and making prioritization calls when those customers want different things. Strong systems judgment around scalability, performance, security, build vs buy and enterprise readiness—you've shipped systems that had to be fast, cheap, secure, and reliable at scale, not just functional. A bias for making hard tradeoffs to unblock product velocity while protecting the long-term health of the platform; comfortable saying "yes, with these constraints" or "no, here's the better path." Experience working closely with product and AI teams as customers of a platform—you can speak both languages and translate between them. High tolerance for ambiguity and rapid change; you enjoy operating in a space where both the product surface (agents, AI) and the underlying technology (retrieval, LLMs) are evolving quickly. Nice to Haves: Experience building agentic or tool-using systems, or platforms that serve LLM-based products. Familiarity with permissioned, multi-tenant enterprise data—ACL-aware indexing, retrieval, and audit. Understanding of classic information retrieval metrics, ranking, or applied ML. Has led teams through rapid scope and priority changes and evolving org boundaries. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $280,000 - $330,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Lead owns startup customer journey to improve activation, conversion, and retention through scalable programs and operational frameworks. | Experience in program management or customer success with strong data orientation and ability to manage multiple priorities in fast-paced environments. | Who We Are Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: The Startup Program & Experience Lead owns the startup customer journey during the onboarding and trial experience, helping startups successfully adopt Notion, engage with the platform, and realize value early in their journey. Working closely with the Head of Startups, this role combines program management, customer experience, lifecycle engagement and operational execution to improve startup activation, engagement, conversion and retention across the region. This person partners cross-functionally with Marketing, Product, Customer Success and Partnerships teams to create scalable startup programs, onboarding experiences and engagement initiatives that support long-term business growth. This role is ideal for someone who enjoys building systems and experiences at scale, while remaining deeply connected to customer needs and operational excellence. What You'll Achieve: Improve startup activation, engagement, conversion and retention across the regional startup funnel. Build and manage scalable onboarding and lifecycle programs for startup customers. Create startup-focused educational, onboarding and engagement experiences that help customers realize value quickly. Identify friction points and improve the startup customer journey. Support the execution of startup initiatives, campaigns, events and ecosystem programs across the region. Track and analyze program performance, customer engagement and operational metrics to improve conversion and ARR over time. Help to build the Startups 2.0 operational frameworks, creating an automated scorecard to identify top startups and provide a high-touch customer experience. Skills You'll Need to Bring: Experience in program management, customer experience, customer success, growth, operations or startup-focused roles. Strong organizational and project management skills. Ability to manage multiple initiatives and priorities in fast-moving environments. Strong customer empathy and operational mindset. Comfortable working cross-functionally across Product, Marketing, Partnerships and Customer Success teams. Data-oriented mindset with ability to identify patterns, friction points and improvement opportunities. Strong written and verbal communication skills. You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. Nice to Haves: Experience working with startups or startup ecosystems. Experience with onboarding, lifecycle or customer engagement programs. Familiarity with product-led growth environments. Experience building scalable operational processes or customer programs. Passion for AI, productivity tools and the future of work. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $174,000 - $205,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we’ll make it explicit in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively. Equal Opportunity & Accommodations We hire talented and passionate people from a variety of backgrounds because we want our teams to reflect the wide diversity of our customers. If you’re excited about a role but your experience doesn’t align perfectly with every bullet point listed, we still encourage you to apply. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Define and build AI-powered features and scale asynchronous workflows for Notion's Custom Agents. | Expertise in AI products using LLMs and embeddings, relational databases, full-stack development, problem-solving, and cross-functional collaboration. | Who We Are Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: We're looking for an AI Product Engineer to join the team responsible for Notion's Custom Agents — which help teams automate their recurring workflows like filing tasks, writing reports, and answering questions in a knowledge base. As an AI Product Engineer, you'll help define and build cutting-edge AI-powered features into this core product experience, leveraging LLMs, embeddings, and other AI technologies to make Notion's Custom Agents more intelligent, capable and reliable at scale. What You'll Achieve: Work with the team to prototype and experiment with new AI features Productionize and scale asynchronous workflows across Notion’s systems Collaborate across AI, Infrastructure and Product teams to deliver high quality experiences for users Stay up-to-date with the latest AI technologies and trends Skills You'll Need to Bring: Expertise building and prototyping: You have experience building AI products using LLMs, embeddings and other ML technologies. You understand how parts of a system fit together from UI to data model, are familiar with relational databases like Postgres or MySQL, and have experience building products from ground up. Problem-solving: You approach problems holistically, starting with a clear and accurate understanding of the context. You think critically about the implications of what you're building and how it will impact real people's lives. You can navigate ambiguity flawlessly, decompose complex problems into clean solutions, while also balancing the business impact of what you’re building. Empathetic communication and collaboration: You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real time. In disagreements, you engage thoughtfully with other perspectives and compromise when needed. You enjoy collaborating with both fellow engineers and cross-functional partners. You are a lifelong learner and invest in both your own growth and the growth, learning, and development of your teammates. Impact-orientation and user focus: You care about business impact and prioritize projects accordingly. You understand the balance between craft, speed, and the bottom line. You think critically about the implications of what you're building, and how it shapes real people's lives. You understand that reach comes with responsibility for our impact—good and bad. Work isn't a solo endeavor for you, and you enjoy collaborating cross-functionally to accomplish shared goals. Nice to Haves: 10+ years shipping production software, with a strong track record of owning features end-to-end You're proficient with any part of our technology stack: React, TypeScript, Node.js, and Postgres. You have experience driving teams toward shared goals and can balance business priorities with individuals’ strengths, areas of interest, and career development goals. You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work. You have interests outside of technology, such as in art, history, or social sciences. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $213,000- $250,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we’ll make it explicit in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively. Equal Opportunity & Accommodations We hire talented and passionate people from a variety of backgrounds because we want our teams to reflect the wide diversity of our customers. If you’re excited about a role but your experience doesn’t align perfectly with every bullet point listed, we still encourage you to apply. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Design and optimize customer journey and operating rhythm to accelerate value and revenue, leading resource modeling and KPI reviews for strategic decisions. | Requires 5+ years in Customer Operations or Strategy in high-growth SaaS, strong analytical skills, ownership, and executive communication. | Who We Are Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute. About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About The Role: In your role as CS Operations Lead , you will support the Customer Success team to accelerate customer value, revenue and team productivity, and think holistically about CS collaboration across the customer journey in conjunction with Sales, Marketing, Customer Support, and Professional Services. CS is responsible for ensuring customers realize value with Notion. CSMs engage with customers across onboarding, adoption, retention and growth phases of the customer journey. In this position, you will be at the core of helping CS define, forecast, and achieve their goals, ultimately ensuring our customers realize value, retain and grow. In practice, you will design and implement the customer journey, oversee our core capacity and forecast models, lead analyses that help us understand the “why” behind performance, and guide what we can do to improve. And you will own and innovate our operating rhythm to ensure we are staying ahead of the curve and improving outcomes systematically. Ultimately, your work will help our business run smoothly today — and make the right big bets for tomorrow. We are looking for someone who is customer-centric, a first-principles thinker, process-oriented, has strong analytical skills, and is effective at building cross-functional partnerships. This person should be excited to dive into analyses, modeling and process improvement — as well as have a high sense of ownership, track record of building from scratch and ability to communicate across levels and audiences to get things done. What You'll Achieve: Customer Journey & Value Creation: Deisgn and optimize the end-to-end customer journey, including the milestones, success metrics, and playbooks that guide customers from onboarding through adoption, expansion, and renewal. Leveraging and AI-native approach, you will build the frameworks that translate business outcomes into scalable operational motions, establish leading indicators of customer health and risk, and partner cross-functionally to ensure the journey is continuously refined based on data. Strategic Partnership & Global Influence: Develop analyses that help design, set and measure strategy for global Customer Success and Customer Experience. Present optionality to leadership to inform the right big bets for annual and in-year plans. Lead through influence across GTM Leadership, BizTech, Data, Finance and more to deliver results. CS Segmentation, Coverage & Resource Modeling: Design, build and manage a model that guides resource allocation globally by segment. Partner with GTM and RevOps Leadership to define segment-specific coverage models and highest-impact activities across the customer lifecycle, linking to revenue outcomes. Monitor and report on segment performance. Operating Cadence: Develop and mature a rigorous, consistent, predictable operating rhythm — build KPI reviews that identify risks and trend and enable data-driven decisions across all levels. Generate insights about performance and drivers to guide critical decisions. Partner with RevOps, GTM Leads and BizTech to establish robust global operating processes. Data, Process & Tooling: Design and maintain core processes, e.g. attainment reporting, forecast vs. actuals and At Risk Account Reviews. Partner with Data and BizTech to streamline daily team operations and build AI workflows while providing leadership with comprehensive insights — leveraging tools such as Zendesk, Assembled, Gainsight, Salesforce, Tableau and Hex. Skills You'll Need to Bring: 5+ years working in Customer Operations and/or Strategy in a high growth SaaS model Strong analytical skills -- can model any operational question full cycle (develop assumptions and output) AI-native approach to building workflows, insights, and end-to-end systems between humans & agents High EQ -- works well with stakeholders, gains trust, enjoys working with people Senior presence -- can convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences First principles problem solver -- dimensionalizes problems, demonstrates history of lateral thinking Hands on -- extensive experience and interest in building from scratch Ownership -- high ownership mentality demonstrated by developing projects of >6-12 months length Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro BA / BS required Nice to Haves: Customer-facing experience on an account team (Onboarding, CS, Account Management, etc.) Experience with statistical methods, SQL, Tableau, Python and/or other advanced analytics and BI/Dashboarding Experience using Zendesk, Gainsight and Salesforce Experience using Notion History of promotions or progressive responsibilities at work We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $205,000 - $230,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we’ll make it explicit in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively. Equal Opportunity & Accommodations We hire talented and passionate people from a variety of backgrounds because we want our teams to reflect the wide diversity of our customers. If you’re excited about a role but your experience doesn’t align perfectly with every bullet point listed, we still encourage you to apply. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Build secure authentication features and AI-powered systems to detect and mitigate risks while partnering with cross-functional teams to integrate trust, privacy, and security. | 5-8 years experience building or securing products with passion for trust, safety, and privacy, comfortable with ambiguity and fast-moving environments. | About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: Millions of people use Notion — and this number is increasing every day. That means millions of people, from students to large enterprises, trust us to keep their data secure and private, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. Notion is looking for software engineers who are excited to make trust and security a core part of how Notion scales. What You'll Achieve: Build authentication and other product features that make Notion safe and secure by default, helping more people and teams trust Notion for their most important work while supporting growth across consumers and enterprise customers. Build scalable, AI-powered systems to detect, investigate, and mitigate risks across Notion, including phishing, spam, objectionable content, scraping, private API abuse, account takeover, and other forms of fraud and abuse. Shape the future of AI safety at Notion by building controls and guardrails for Notion AI, custom agents, and emerging AI workflows—helping make Notion the trusted AI workspace for individuals, teams, and enterprises. Partner across Trust & Safety, Engineering, Security, Legal, Data, and Product to make trust, privacy, and security a core part of how Notion scales. Skills You'll Need to Bring: You have 5–8 years of experience building or securing products. Domain Expertise: You have experience and a strong passion for trust, safety, authentication, security, or privacy. Ownership and initiative: You thrive in a fast-moving, unstructured environment and are comfortable taking ownership of ambiguous problems. You act with a bias toward action and focus on results. Team player: You understand when work is better, together. You enjoy collaborating cross-functionally to accomplish shared goals, and you care about learning, growing, and helping others to do the same. You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. Nice to Haves: Experience using AI (LLMs and/or classical ML) to solve trust or security problems at scale. Experience building AI-enabled applications in production (LLMs and/or classical ML) You're proficient with any part of our technology stack: React, TypeScript, Node.js, Postgres, Dynamo, Memcached. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $200k - $280k per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite

Design and run scalable digital customer success programs leveraging AI and cross-functional partnerships. | 5-7+ years in digital customer success or related fields with experience in building scaled customer programs and AI-powered engagement. | About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: The Digital CS team is building the next generation of scalable customer outcomes — designed to drive value across thousands of accounts and directly enable our CSM 2.0 strategy. This role is the operational backbone of that vision. You’ll design systems, build automation, and run experiments that turn strategy into scalable programs. You’ll join a small, high-impact team building this function from the ground up globally. What You'll Achieve: • Build and optimize the global automated customer journey for the digital segment — segmentation logic, trigger architecture, and lifecycle programs. • Design and run experimentation loops for AI-powered engagement — guardrails, success metrics, and criteria for when to pivot a program. • Architect the attribution layer for Digital CS in partnership with Data Science to measure business impact. • Partner cross-functionally with Product, RevOps, Data Science, Enablement, and Marketing to align tooling, customer communications, and program design with scaled outcomes. • Own program reporting and iteration cadence — running the experimentation loop, surfacing insights, and making data-driven recommendations on where to invest and what to sunset. Skills You'll Need to Bring: • 5-7+ years in Digital CS, Operations, Lifecycle Marketing, Growth, or Customer Success — with hands-on experience building scaled customer programs. • Systems-level thinking: you can translate a strategic objective into action by defining the requirements, scoping the intended impact , and building the measurement framework. • Fluency with AI-powered customer engagement — you've worked with chatbots, custom agents, or in-product AI experiences and can translate emerging capabilities into scalable program design. • Track record of cross-functional influence, particularly partnering with Data Science and Engineering teams to build infrastructure that didn't exist before. • Strong communication skills — you can present a program business case to leadership and write a tight requirements doc for a cross-functional partners. • Bias toward building new things, not just optimizing existing programs. Nice to Haves: • Experience with segmentation and coverage model design, cost-to-serve analysis, or capacity planning. • Comfort designing global programs that scale across regions thoughtfully. • Familiarity with experimentation and A/B testing methodologies as applied to customer programs. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $170,000 - $210,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite

Design and ship database properties, views, and permission models while collaborating with product and design teams and maintaining high code quality. | 10+ years shipping production software with end-to-end ownership and proficiency in TypeScript full stack. | About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: Collections Experience owns the product experience for Notion’s database block and everything on top of it: properties, views, forms, permissions, and many more features. If you’ve ever typed /database in a Notion page, you’ve already used something our team built. We’re hiring an experienced software engineer to accelerate our mission to build a flexible, reliable, and intuitive primitive that gives everyone the power to model their work exactly as they imagine— from simple lists to the most complex workflows. We’re 8+ engineers, designers, and PMs across SF and NYC. You’ll work across the stack in TypeScript, ship features that touch both the data model and the UI, and help shape where the database block goes next. What You'll Achieve: Design and ship new database properties and views that expand what people can model in Notion Design permission models that hold up at the scale of our largest customers Partner with the Agent team to grow what Notion Agent can do with databases, from tool development to eval-driven iteration Collaborate closely with product and design on features that are ambiguous up front and require strong technical judgment to scope Raise the bar on code review, testing, and technical design across the team Skills You'll Need to Bring: 10+ years shipping production software, with a strong track record of owning features end-to-end Fluency with TypeScript across both backend and frontend Strong product instincts: you can take a vague problem, propose a solid technical approach, and know when to cut scope Experience on systems where data model decisions have long-lived consequences (databases, permissions, collaborative editing, or similar) You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. Nice to Haves: Experience building database, spreadsheet, or workflow tools Background in permissions or authorization systems at scale Familiarity with AI/agent tooling, evals, or LLM-driven product experiences We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $272,000 - $320,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144. #LI-Onsite

Build and expand AI-driven meeting notes and data capture features with full-stack ownership from transcript generation to scalable enterprise-grade solutions. | Strong full-stack engineering skills with experience in production systems focusing on reliability and performance, plus a product-minded approach to ambiguous problems. | About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. About the Role: Build the most advanced AI Meeting Notes product — and expand it into broader “AI data capture” features that help teams turn conversations into durable context, tasks, and knowledge. Our mission is to 10x the rate of business context & data that enters Notion — optimized for agents — so teams get superhuman memory across workstreams and customers. Notion workspaces that use AI Meeting Notes already enter 6x more data on a daily basis, so we’re well on our way. What You'll Achieve: Ship end-to-end product experiences across capture → transcript → summary → follow-ups (full-stack ownership). Make meeting & data capture feel effortless and magical (e.g., speaker identification via audio waveforms, richer in-meeting UX, smarter organization). Improve summary quality that teams trust: structure, factuality, and citations that make downstream agents and humans more capable. Raise the bar on reliability & observability across the pipeline (SLOs, debugging workflows, incident response) for realtime systems. Build agentic meeting workflows that turn discussions into tasks, follow-ups, and organized knowledge — so “we talk and things get done.” Deliver enterprise readiness: sharing/permissions, compliance, and scalability for our fastest-growing customers. Skills You'll Need to Bring: Strong full-stack engineering skills (frontend + backend) and excitement to own user-facing product end-to-end. Product-minded craftsmanship: you sweat details, iterate quickly, and use data and user feedback to guide decisions. Experience building and operating production systems (debugging, on-call/incident response, performance, and reliability). Ability to work across ambiguous problem spaces, align stakeholders, and drive execution with high ownership. You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. Nice to Haves: Experience with LLM / applied AI product development (prompting, evals, model integrations, or quality measurement). Experience with media / realtime pipelines (audio, transcription, diarization, streaming, low-latency processing). Experience building for enterprise customers (permissions models, compliance, scale, and security). We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $272,000 - $320,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite