NORY

Design and develop engaging STEM learning experiences and projects for children aged 3-12, and train teachers to deliver these experiences effectively. | Experience in creating maker projects, working with children, and knowledge of coding and electronics; strong storytelling and communication skills. | About NORY: At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest STEM camp provider in NYC with 3000+ campers annually, we are the Disney World of STEM education, where each learning experience is magical, impactful, and memorable. Dive into our world at: www.nory.co/summer, and watch this video: https://youtu.be/G8vgorW3y7U The Role: Are you a maker educator driven by a passion for creative hands-on engineering, design-thinking process, and mechatronics? Do you find joy in designing learning experiences that inspire young minds? If you’re continually pondering the best ways to nurture Generation Alpha and eager to be at the forefront of such efforts, you might be the ideal candidate for our Maker Education Curriculum Developer (STEM for Age 3-12) role. Your Canvas: Engineering & Digital Fabrication: Design hands-on projects that ignite resilience, inquisitiveness, and empathy in children. Interdisciplinary Learning: Showcase your intellectual curiosity by weaving multiple learning points into a seamless, interdisciplinary experience. Storytelling & Experience Creation: Create thematic worlds as immersive as a Disney World ride. We need that level of storytelling prowess. Communication: Empower teachers across all NORY campuses to deliver your vision consistently, using your multi-channel communication skills – especially video. Child Development Insight: Apply your experience with children aged 3-12 to understand their developmental stages and interests. Teacher Empathy: Train and coach teachers to become the rock stars of our campsites. Coding Knowledge (Plus): Your coding skills are a bonus, particularly for empowering older children to create advanced robotic projects. Application Requirements: Impress us with a visual portfolio of your maker projects. We're excited to see your work in woodworking, 3D printing, laser cutting, crafts, basic electronics (circuits, motors), Arduino, computing controllers and platforms (Raspberry Pi, Microbits), and coding tools like Scratch. The purpose behind your inventions in your portfolio is key. Why This Role Rocks: You'll grow with a rapidly expanding company at the forefront of nurturing Generation Alpha. Develop the most effective ways to inspire the next changemakers. Co-build a hub for visionary educators whose work will influence hundreds of teachers and thousands of campers every summer. Join Our Vision: We're searching for maker educators who are not just skilled and passionate but also align deeply with our core values. At NORY, our 'Ways of Being' guide everything we do: We are purposeful in our actions, always asking "why" to cultivate inner motivation. We ask "how to make it work" before wondering "if it will be possible." Our decisions are grounded in data and logic. We are accountable and disciplined. We actively seek feedback, embracing different perspectives and effective methods that contribute to our growth. We avoid superficial solutions, opting instead to thoroughly analyze problems to create sustainable, scalable responses. We are unifiers, fostering a loving and caring team environment that deeply values empathy and compassion. These aren't just words; they're the essence of our DNA. If these values speak to you, see how you align with our complete 'Ways of Being' at www.nory.co/value Compensation and Benefits: Salary: $70,000 - $90,000/year Benefits: 401K, Health and Dental, Paid Time Off Ready to Make a Difference? If shaping the best STEM learning experience for our future changemakers excites you, we can't wait to meet you. Please send your portfolio, resume and a note explaining why you're the perfect fit for this role to peter@nory.co NORY, Inc. is a proud equal opportunity employer and values diversity. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sexual orientation, gender, national origin, age, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws.

Support and nurture the community of families through communication, events, and process improvements, including team management. | At least 5 years in customer support or marketing, with a focus on relationship-building and process improvement, ideally within the NYC parenting or education market. | About NORY: NORY is the premier STEM camp provider in NYC and Boston, enriching the learning journey of 4000+ children annually through immersive and hands-on learning experiences. Our mission is to nurture young risk-takers, problem solvers, and empathetic leaders. Discover more about our mission and program: Instagram: bit.ly/noryi Summer Camp Video: bit.ly/noryvideo1 Job Description: Our 9000+ families are passionate about the future of education. Nurturing this community of passionate families is an important and meaningful task. The keyword for this position is “relationship.” Beyond providing the support our families need, we want to build a long-term relationship with each of them so their parenting journey grows with us. Additionally, this position will help the team improve the quality of our program through the input we collect from families. This is an entrepreneurial and proactive role that can create a massive impact on our families and team. Responsibilities: Communicate with customers via phone, email and chat to provide support and build lasting relationships Handle customer-related administrative duties: data entry and reporting, assisting with programming and scheduling Nurture the community of the NORY families through your creative initiatives beyond regular communications such as newsletters Assist with special projects, such as partnership development, family events, enrollment boost, and customer-related process improvements Hire, train, and manage an additional team member to delegate the responsibilities above. Qualifications: Empathetic problem solver with excellent written and verbal communication skills. Skilled at building long-term relationships and proactive in improving processes. Purposeful and driven, passionate about achieving results and making an impact. Positive attitude, solution-oriented mindset, and accountability in commitments. Open to feedback, continuously learning, and a team player who values empathy and compassion. At least 5 years of experience in customer support or marketing. Extensive experience in the NYC parenting or education market is a plus. Cultural Fit: We are searching for professionals who are not just skilled but also deeply align with our core values. At NORY, our 'Ways of Being' guide everything we do: We are purposeful in our actions, always asking "why" to cultivate inner motivation. We ask "how to make it work" before wondering "if it will be possible." Our decisions are grounded in data and logic. We are accountable and disciplined. We actively seek feedback, embracing different perspectives and effective methods that contribute to our growth. We avoid superficial solutions, opting instead to thoroughly analyze problems to create sustainable, scalable responses. We are unifiers, fostering a loving and caring team environment that deeply values empathy and compassion. If these values speak to you, see how you align with our complete 'Ways of Being' at www.nory.co/value. To Apply: Please share your resume and your response to the below prompt to: peter@nory.co Describe the skills and experience you bring that align with the requirements of this position and would contribute to your success in the role. Compensation $70,000 - $87,000 annual salary Benefits Health, Dental, and Vision Benefits 401K + Matching Program PTO Program Paid Holidays NORY, Inc. is a proud equal opportunity employer and values diversity. We encourage applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other category protected by law.

Drive execution and operational efficiency across the organization, acting as a trusted extension of the CEO, ensuring follow-through on initiatives, and managing organizational logistics. | Extensive experience in executive or senior operational roles, high agency, strong judgment, reliability, and ability to manage complex projects and cross-functional teams. | ABOUT NORY NORY is NYC’s largest STEM education company for early childhood learners (ages 3-12). We are a fast-growing organization delivering hands-on, maker-driven STEM education at scale, with a mission to nurture the next generation of purposeful changemakers. THE OPPORTUNITY We are hiring our Inaugural Chief of Staff, the first person to hold this role at NORY. This role exists so the CEO can scale beyond physical presence. You will act as a true extension of the CEO’s judgment, priorities, and execution, ensuring that critical work moves forward at the same standard even when the CEO is not in the room. This is a role for an Operator. By operator, we mean someone who takes ambiguous goals, turns them into concrete plans, and drives them to completion without waiting for permission. Impact matters more than title, and ownership matters more than comfort. Because our work involves complex, high-touch operations and real-time decision-making, this role is intentionally in person. WHAT YOU’LL OWN CEO Proxy and Execution Authority: You act as a direct extension of the CEO. You represent the CEO in internal meetings and communicate decisions with clarity and authority. You translate CEO direction into clear action plans and ensure follow-through. You hold leaders accountable to commitments and timelines. You are the driver of execution, not just an assistant. End-to-End Follow-Through: You ensure meetings turn into outcomes, not notes. You track decisions, assign ownership, and close loops relentlessly. You identify risks early and resolve them before escalation is needed. Operational Leverage Operational logistics are a primary lever of effectiveness. You actively manage the CEO’s calendar, information flow, and preparation to protect focus on the highest-impact priorities. You triage requests, messages, and decisions with sound judgment. You coordinate logistics such as scheduling, preparation, and travel so execution moves quickly and cleanly. This remains a core responsibility of the role as scope and authority grow. Cross-Functional Operations: You drive execution across the organization. You lead or support initiatives related to organizational execution and leadership alignment, hiring pipelines and onboarding systems, customer experience escalation and resolution, and internal operating rhythm, including SOPs, reporting, and planning cadences. Decision Rights: With context and trust, you will be empowered to make priority and scheduling tradeoffs on behalf of the CEO. You will communicate decisions without requiring constant approval. You will escalate only what truly requires CEO involvement. This role is designed for high-agency ownership, where you execute, communicate, and enforce decisions once direction is set. WHO YOU ARE Outcome-oriented & high-agency: You care more about results than how work is labeled. You move seamlessly between strategic discussions and hands-on execution. You move work forward without waiting for permission. Systematic & judgment-driven: You remain calm and logical, even when things go wrong. You prevent problems beyond fixing them through system-building. You make decisions based on data and logic, even when it feels uncomfortable. Reliable & disciplined: You have a track record of reliability. If you say it will get done, it gets done. You believe that a strategy is only as good as its logistical execution. Kind & empathetic: You lead with kindness and empathy while confidently holding your team to clear standards and deadlines. HOW WE OPERATE (CULTURAL VALUES) At NORY, our "Ways of Being" guide every decision we make. As Chief of Staff, you will embody these principles: We are purposeful in our actions, always asking why to cultivate inner motivation. We ask how to make it work before questioning whether it is possible. We ground decisions in logic, data, and clear reasoning. We take ownership and follow through. No dropped balls. We build systems that scale, not quick fixes. Learn more about our Ways of Being: www.nory.co/value COMPENSATION $80,000 to $120,000 per year, depending on experience. HOW TO APPLY Please send your resume and a letter or a short video describing a time you had incomplete information, made a decision that affected others, and were accountable for the outcome. Email: peter@nory.co NORY, Inc. is an equal opportunity employer committed to diversity and inclusion.

Assist in preparing enrichment program materials, manage maker team, and maintain workspace. | No prior experience necessary, comfortable with operating power tools, able to lift 20+ lbs, and able to stand for long periods. | About NORY: About NORY: Join NORY, the premier STEM camp provider in NYC and Boston, where we shape the future leaders, innovators, and problem solvers. With over 3000 campers annually across 10+ locations, our camps offer a magical and transformative experience akin to the Disney World of STEM education. Discover more about our mission and vibrant camp atmosphere: Instagram: bit.ly/noryi LinkedIn: bit.ly/norylink Summer Camp Video: bit.ly/noryvideo1 Qualities We're Seeking: Energetic, personable, and empathetic Passionate about early childhood education Hardworking, very organized, and efficient at multitasking Strong problem-solving skills with solid basic mathematics skills Clear written and verbal communication skills Strong memory and attention to detail Motivated to problem solve, develop new systems, and grow with the position Artistic creativity is a plus Responsibilities Include: Prepare enrichment program materials (arts & crafts, woodworking and engineering materials) Manage the maker team to optimize productivity and reduce operational costs Proactively plan to anticipate company needs, including ordering, scheduling, and implementing protocols Maintain a clean and positive workspace while managing office space effectively Requirements: Familiarity with city navigation to perform occasional material deliveries No experience necessary, but comfortability with operating power tools Ability to stand, bend over, walk, etc., for long periods of time Ability to lift 20+ lbs Work Schedule: Flexible hours (we prefer regular hours, 20-25 hours per week) Compensation: $20 - $25 per hour Benefits: Not applicable Pay Frequency: Bi-weekly If you have a compelling reason to work with us, write us a personalized email at Liza@nory.co NORY New York is a proud equal opportunity employer and values diversity at our company. We encourage applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other category protected by applicable federal, state, or local laws.

Developing data-driven marketing strategies, creating multimedia content, managing marketing channels, and analyzing campaign performance. | Experience in digital marketing within NYC's education and parenting markets, proficiency in multimedia content creation, and data-driven decision-making skills. | About NORY: NORY is the premier STEM camp provider in NYC and Boston, enriching the learning journey of 4000+ children annually through immersive and hands-on learning experiences. Our mission is to develop young risk-takers, problem solvers, and empathetic leaders. Discover more about our mission and vibrant camp atmosphere: Instagram: bit.ly/noryi Summer Camp Video: bit.ly/noryvideo1 The Role: We are seeking a Part-Time Digital Marketing Strategist with a deep understanding of the NYC parenting and education market. This role is ideal for a proactive, analytical thinker capable of developing, analyzing, and refining marketing strategies based on quantifiable data. You will craft high-quality marketing materials and manage the dynamic needs of our campaigns, all within a flexible, virtual work environment. Responsibilities: Customer Acquisition: Develop and refine a data-driven strategy to engage key segments in the NYC parenting and education market. Content Creation: Produce and manage compelling marketing content, including videos, images, and narratives that highlight the transformative impact of our programs. SEO Optimization: Implement SEO best practices, conduct keyword research, and optimize web content to enhance organic search visibility. Channel Management: Manage and optimize marketing channels including social media channels (mainly Instagram and YouTube), continuously evaluating performance to adjust strategies. Analytics and Reporting: Track and analyze campaign performance and SEO effectiveness, using insights to guide future strategies. Qualifications: Demonstrated success in digital marketing within the NYC education and parenting markets, with a strong focus on data-driven decision-making. Expertise in creating engaging multimedia content with a robust portfolio showcasing video production, graphic design, and written communication skills. In-depth knowledge of the NYC parenting and education sectors, with strategic marketing experience. Join Our Vision: Align with our core values of purpose, accountability, feedback, and unity. See how you fit with our ethos at www.nory.co/value. Compensation: $25-40 per hour, based on experience and portfolio strength. Flexible Employment Options: This part-time role offers 10-30 hours per week, providing flexibility to fit your schedule and commitments. This is a remote position. Application Requirements: Please submit your resume, detailed case studies of your successful marketing campaigns in the NYC parenting and education markets, and documentation of data-driven results to peter@nory.co NORY, Inc. is an equal-opportunity employer, dedicated to diversity and inclusion. We welcome applications from all qualified individuals.

Lead onboarding, ensure successful adoption, and manage a portfolio of SMB & Mid-market hospitality clients to drive retention and growth. | 5-8 years in SaaS Customer Success or Account Management, experience with hospitality or restaurant clients, strong project management, and data-driven decision-making skills. | Let’s fix hospitality, for good. Running restaurants in the US is brutal - margins are razor thin, waste is high, and teams are stretched to the limit. But it doesn’t have to be this hard. That’s why we built Nory. Our CEO, Conor, knows the pain first-hand. After founding and scaling Ireland’s first Fried Chicken joint, Mad Egg, he got tired of juggling “market-leading” systems, clunky spreadsheets, and endless printouts. So he built the tool he wished he’d had from day one. Nory is the all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it’s operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, stronger margins. And we’re just getting started. Fresh off a Series B led by Kinnevik & Accel, we’ve grown to 70+ people across Ireland, the UK, and Spain - and now we’re bringing Nory to the US. We’re now hiring a Founding Customer Success Manager (US) to join our Customer Success team. Please note: This is a New York-based role, requiring 2–3 days per week either in our office or onsite with customers in and around New York. What you’ll be doing: You’ll be the first boots on the ground in Nory’s US expansion, initially leading all things customer, from Onboarding right through to Customer Success and Support. As we scale, the team will grow around you, and your role will focus on a book of SMB & Mid-market customers, use data to proactively drive retention and growth, and help build the foundations of a world-class CS function. If you love customer relationships, get a thrill out of spotting insights in data, and want to be part of building the future of hospitality tech, we’d love to meet you. This will involve, initially: Lead onboarding: Manage the full customer journey from pre-sales through to rollout. Ensure successful adoption: Understanding customer strategy, educating on best practice and ensuring that projects are delivered in a way that enables long term product adoption and success. Deliver world class projects: Ensure world class project & stakeholder management, minimising time to value and ensuring fantastic customer experience. And over time: Manage a portfolio of 40-60 SMB & MM customers across US Own expansion and renewals for your portfolio - hitting and exceeding NRR goals, driving customer advocacy, satisfaction, and long-term loyalty Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory Developing Champions at all levels in your accounts Act as the primary point of contact for your accounts – quickly resolving issues, ensuring high satisfaction, and maintaining momentum Build and refine standard operating procedures (SOPs) to help your customers get the most out of Nory Monitor customer health and product usage to spot risks and upsell opportunities early Build scalable processes for onboarding, engagement, renewals, and upsells Partner with Product and Ops to be the voice of the customer and drive improvements What you’ll bring: Startup mindset: You thrive in fast-paced, early-stage environments, move quickly, and take initiative to maintain momentum and resolve issues efficiently. You are comfortable with ambiguous environments, multitask effectively, and remain calm under pressure. SaaS Customer Success experience: You have 5 to 8 years of experience in Customer Success or Account Management within SaaS, working with MM customers, managing a portfolio of 50+. Hospitality background: Experience working with hospitality or restaurant clients. Exceptional project management: Able to manage multiple workstreams, coordinate cross-functional teams, and deliver exceptional time to value and successful product adoption outcomes. Commercial impact (NRR and expansion): You have owned renewals and upsells, consistently met or exceeded NRR targets, and approach your work with a strong customer-first mindset, focusing on delivering outcomes that support both retention and long-term success. Customer value driver: You obsess over delivering value for your customers, understanding their strategies, building and delivering aligned success plans, and ensuring value is clearly articulated at every step in the journey. Champion Development: You work to develop Champions at all levels of your customer organisations Communication and stakeholder management: You communicate clearly and confidently, building strong relationships with stakeholders at all levels and acting as a trusted advisor. Drive to build: You have experience building and refining standard operating procedures and scalable processes that improve customer experience and internal efficiency. You take responsibility for solving problems and improving processes, and think long-term about impact. Data-driven decision making: You have strong data literacy, using health scores, CRM insights, and usage metrics to prioritise your efforts and proactively manage risk and growth opportunities. What we offer in return: 💰 Competitive salary range 📈 Meaningful equity with standard 4-year vesting and 1-year cliff - at Nory everyone is an owner! 🏥 Private health, dental, and vision insurance 📈 401k with company match up to 4% 🌴 20 days paid time off, plus public holidays 🍼 12 weeks paid parental leave for birthing parent, and 4 weeks of paid leave for non-birthing parent 📚 $1,000 annual personal development budget + quarterly book budget 🖥️ $250 home office workspace budget ✈️ Frequent travel to London and Dublin and regular offsites & socials 👏 And much more How we work Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they’re proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win – together. These are the values we live by: We serve up impact with a side of profit – We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service – We move fast, unblock quickly, and deliver with urgency. We act like owners – We own problems, raise the bar, and build better every day. We win as a crew – We grow stronger through feedback, collaboration, and shared wins. We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.