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NorthAB LLC

11 open positions available

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Senior Product Engineer

NorthAB LLCAnywhereFull-time
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Compensation$120K - 200K a year

Lead and develop software applications, manage CI/CD pipelines, and ensure code quality and security. | Requires senior-level experience with full-stack development, cloud platforms, CI/CD, and security standards, with leadership in Agile environments. | Sr. Product Engineer PayTrace- Remote, US What you'll be doing: Leads and drives the research, design, implementation, and delivery of software applications via CI/CD pipelines. Manages and maintains software applications, mitigates vulnerabilities and dependencies, optimizes for performance, and evolves them as needed. Leads the development and maintenance of quality assurance procedures, such as writing unit tests, to validate code is working as intended. Creates and maintains documentation, such as models and/or diagrams (flow charts), to show other developers how applications and code works. Contributes to a culture of learning and improvement by experimentation, iteration, and honest communication through the lens of Minimal Viable Product to Production (MVP2P). Holds themself and their peers to a high level of accountability with a focus on gaining accomplishments and learning from experiences. Produces high quality, simple, and elegant solutions to challenging problems that provide new opportunities for our customers. Assists in deciphering customer requirements into project plans which include recommendations to solve problems and move the team forward. Leads code reviews and provides critical and thoughtful guidance to best practices. Leads and drives the architecting of solutions to complex problems of a high volume/big dataset environment. Identifies and elevates to the appropriate channels when an architecture or process decision needs to be made. Operates as a senior leader within a scrum team and participates in all scrum team activities, ceremonies, and rituals. Skillfully leads their scrum team and entire software development team into and through challenging/conflicting conversations towards outcomes and results. Collaborates with other software developers and members of their scrum team to deliver value each sprint. Serves on cross functional committees and groups as needed. Mentors and develops other software developers to improve hard and soft skill sets. Provides expertise to improve the systems, code, and processes of the organization to create a high performing team environment. Identifies scalability, security, and uptime opportunities to increase efficiency within the organization. Contributes to PCI DSS (Payment Card Industry Data Security Standard) validation as a Level 1 Service Provider. What we need from you: A minimum of 4 years related experience with a Bachelor’s degree or 6 years relevant experience without a Bachelor’s degree. Proficiency in: o At least one programming language and capability in another (C#, Java, PHP, Ruby, Python, JavaScript, etc.). o Relational Database design and principles. o Source Control Management (Git) o Transact-SQL. o Public cloud environments such as AWS, Azure, GCP, etc. o CI/CD tools such as Terraform, Ansible, Docker, Jenkins, etc. o Common web security vulnerabilities and their defenses. o Performance analysis and improvement. Operates in a growth mindset, and demonstrates an appetite for learning about new technologies, programing languages, and systems. Skilled communicator that demonstrates high levels of emotional intelligence. Understands SaaS software development industry standards, patterns, and practices. Excellent understanding of the components of clean and maintainable code. Ability to learn programming languages and tools quickly. Experience achieving PCI DSS validation or similar certification. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US based company and this role is not eligible for current or future sponsorship. PayTrace by North. Payment and ACH processing, virtual terminals, and more. Who we are: PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

TypeScript
React
Node.js
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Posted 3 days ago
NL

Senior Manager, Compliance - UDAP & Ethics

NorthAB LLCAnywhereFull-time
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Compensation$90K - 150K a year

Oversee and manage UDAP and ethics compliance policies, conduct investigations, and develop training programs to ensure adherence to legal standards. | Extensive experience in compliance, legal advisory, and investigations, with a focus on consumer protection laws and regulations. | Sr. Manager, Compliance - UDAP & Ethics North - Remote The Senior Compliance Manager – UDAP & Ethics, serves as a lead and subject matter expert for UDAP and Ethics compliance policy, program, and processes. The role also serves as a subject matter process expert in compliance framework, and provides guidance and support to Compliance’s overall team efforts toward achieving and maintaining a sustainable compliance environment, playing a material role in communicating our policies toward treating the customers fairly and adherence to our code of conduct and business ethics. This role works closely with other members of the Compliance team, as well as with business partners, stakeholders, and third- parties, to help ensure sound and effective compliance management and oversight that protects and strengthens our brand, grows confidence in how we conduct business, and strengthens customer commitment to our products and services. What you'll do: Own, manage and oversee UDAP policy and requirements relating to business client interactions. Including Ownership and maintenance of internal policy regarding prevention of unfair and deceptive practices, and reviews and requirements applicable to merchants business in scope of federal and states laws regarding consumer protections Review of public facing marketing materials of companies in scope, and review of merchant’s, and third parties in scope of role and responsibilities Management and execution of Compliance’s complaint management oversight program as a means of identifying potential indicators of non-compliance with compliance related policies and requirements. Manage and execute day-to-day code of conduct and business ethics compliance and framework, including Ensuring code of conduct program is documented, implemented and maintained Managing ethics inbox and hotline, evaluating concerns reported to Ethics Committee, such as inquiries seeking guidance, and determining assignment of matters reported to the appropriate partners, with follow-up to ensure concerns are addressed. Managing and executing substantive preparation and actions tracking for Ethics Committee, facilitating Committee’s review of materials, and working closely with CCO on Ethics Committee matters. Effectively manage UDAP and code of conduct investigations, including resolutions and preparation of closure reports. Develop employee training, in collaboration with eLearning, and create useful guidance documents and tools to help employees understand and adhere to UDAP policy and code of conduct. Identify and report trends, significant matters and compliance issues. Develop reporting, including charts/analyses to highlight trends, correlations and key issues. Make appropriate recommendations to improve controls and systems. Additional duties as assigned. What we need from you: Bachelor's degree 7+ years compliance experience in financial services or other regulated industries that includes UDAP and ethics related compliance functions Minimum 7 years compliance program experience (e.g., policies, procedures, training) that includes the review of communications such as marketing materials for compliance purposes, and subject matter experience with laws and regulations that impact how the customer is treated (business centric) such as UDAP, CAN-SPAM, CASL (Canada). 5+ investigations and internal reports requiring confidentiality, and executive engagement Expertise of Compliance and corporate governance laws, rules, regulations, risks and typologies; Ability to analyze and communicate changes in laws, regulations, and rules to senior management, product development and product managers, business partners, and customers. Ability to translate laws, regulations, and standards underlying compliance requirements into business requirements in support of people, processes, and technology execution, management, and controls. Excellent written, verbal and analytical skills Experienced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to work collaboratively and to navigate a complex organization; to influence and lead people across cultures at a senior level Consistently models high standards of honesty and integrity Experience engaging directly with auditors, reviewers, and regulators Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse technical and non-technical groups, spanning all organizational levels. Strategic thinker and tactical executor - able to rapidly shift from “big picture” to “detailed operations”. Ability to provide leadership and judgment to analyze, evaluate, develop and effectuate solutions to complex problems. License and Certification (Preferred): Certified Payments Professional (CPP) Certification, Certified Regulatory Compliance Manager (CRCM) or equivalent What we offer: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Salary range: $90,000 - $150,000 Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. Travel required: Up to 5% Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Legal Compliance
Data Privacy & Security
Contract Negotiation
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Posted 10 days ago
NL

Business Development Manager

NorthAB LLCAnywhereFull-time
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Compensation$40K - 60K a year

Identify and pursue new business opportunities, develop client relationships, and achieve sales targets. | Minimum 3 years of experience in business development, proven track record in lead generation and closing deals, experience in payment processing sales preferred. | Business Development Manager CWA- Remote CWA Merchant Services by North. Credit card processing, POS systems, e-commerce, and more. Who we are: CWA Merchant Services by North is an independent sales organization sponsored by Merrick Bank, the 15th-largest acquiring bank in the U.S., as rated by the Nielsen Report in 2018. CWA offers expedited underwriting, competitive rates, and a suite of products tailored to each merchant's needs. Job Summary: The Business Development Executive is responsible for identifying and pursuing new business opportunities to drive company growth and revenue. This role involves developing relationships with potential clients, understanding their needs, and offering tailored solutions. The ideal candidate will have strong sales and negotiation skills, a proactive approach to business development, and the ability to work collaboratively with various teams. What you'll do: Research and identify new business opportunities, including potential clients, markets, and partnerships. Generate leads and build a robust pipeline of prospective clients. Develop and maintain strong relationships with key stakeholders, including prospective and existing clients. Understand their business needs and challenges to propose effective solutions. Develop and execute strategies to achieve sales targets and business goals. Create and deliver compelling presentations and proposals to potential clients. Lead negotiations with potential clients and partners, ensuring mutually beneficial agreements. Close deals effectively and manage the transition of new clients to the implementation phase. Conduct market research and analyze industry trends to stay informed about the competitive landscape and emerging opportunities. Use insights to inform strategic decisions and business development initiatives. What we need from you: High school diploma or GED required 3 years+ experience in a business development role including a proven track record of self-generating leads, closing deals and achieving sales targets. Experience selling payment processing What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Education Assistance Paid Maternity & Paternity Leave Mental Health Support & Well-Being Program Company-funded Lifestyle Spending Account Base Salary Range: $40,000-$60,000 + uncapped commission OTE: 100,000+ Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about North American Bancard and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Sales and negotiation
Business development
Client relationship management
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Posted 12 days ago
NL

Senior Director, Product Management

NorthAB LLCAnywhereFull-time
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Compensation$165K - 210K a year

Lead the evolution of North’s merchant and partner ecosystem by defining product vision, driving digital transformation, and collaborating across departments. | Minimum 10 years of product experience, 5 years of management, and payment industry experience, with a focus on digital transformation and API-driven automation. | Sr. Director, Product Management North- Remote, US What you'll be doing: Driving the Strategic Vision You will lead the evolution of North’s merchant and partner ecosystem by focusing on three core pillars: ● System of Record (CRM): Establishing the CRM (e.g., Salesforce) as the central hub for lead management and historical merchant data to ensure a unified view of the customer. ● Sales Enablement & Partner Empowerment: Optimize the partner portal to centralize operations for real-time tracking of underwriting and sales activity, while deploying automated pricing guidance and quoting tools to ensure data-driven recommendations and a single source of truth for contract-specific approvals. ● Strategic Objectives: Frictionless Boarding: Transitioning from "Heavy PDFs" to seamless data pulls and real-time digital attestations. Decision Automation: Utilizing Boarding APIs to pass validated data directly to underwriting for instant conditional approvals. Data Integrity: Centralizing equipment configurations and pricing templates to eliminate misquoting and errors at the point of sale. Develop a deep knowledge and alignment of North’s product set to the corporate vision Maintains a strong understanding of payment market demands, B2B technology trends, and the competitive field to identify and lead innovation ideas that re-imagine the product journey. Drives the evolution of the Partner Portal to centralize operations; deploys automated pricing guidance and quoting tools to ensure a "single source of truth" for contract-specific approvals and real-time sales tracking. Directs the transition from manual, document-heavy processes to a data-driven model leveraging Boarding APIs for real-time attestations and automated underwriting decisions. Ensures the CRM acts as the primary hub for lead management and historical merchant data, maintaining data integrity across equipment configurations and pricing templates. Develop a strong understanding of market demands, technology trends, and the competitive field Identify and lead innovation ideas that align with the strategy, to re-imagine the product journey Gather and prioritize product requirements, define the product vision, and collaborate closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. In collaboration with product development, drive the development of product features based on the understanding of customer needs, market trends, and competitive opportunities Collaborate with external third parties to assess, build and nurture partnerships and licensing opportunities Provide thought leadership within the product management team and mentor/coach team members Develop and maintain strong working relationships with all Departments, Managers, and Executives What we need from you: Bachelor’s degree in related field or equivalent industry experience MBA in marketing or related experience preferred Minimum ten (10) years of product experience Minimum five (5) years’ management experience Minimum five (5) years payment industry experience Experience leading digital transformation initiatives, such as transitioning from manual processes to API-driven automation and centralizing CRM systems of record. High proficiency in Google Suite and Microsoft Office, familiarity with modern product management tools, CRM platforms (e.g., Salesforce), and agile development methodologies. Demonstrated success developing and launching excellent products Track record of impactful public speaking Experience working in a development environment that is fast paced and result focused Product and process re-engineering skills to drive digital transformation of services into a software platform Ability to build and maintain strong internal relationships - recognizing the unique organizational needs of various business units Additional Information: Direct Reports: Yes Travel Requirements: 10% Salary Range: $165,000- $210,000 Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US based company and this role is not eligible for current or future sponsorship. Let’s go North, together. Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Product management
Stakeholder management
Agile methodologies
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Posted 12 days ago
NL

Product Analyst

NorthAB LLCAnywhereFull-time
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Compensation$72K - 85K a year

Support product decision-making through data analysis, dashboard creation, and market insights. | Requires 2+ years in an analytical role supporting stakeholders, with proficiency in data reporting tools and strong communication skills. | Software Product Analyst PayTrace- Remote, US What you'll be doing: In this role, your mission is to provide the evidence and insights our Product Managers and Project Managers need to make confident, data-backed decisions about where the product goes next. You won't just be generating reports; you'll be the "detective" who uncovers user trends and market shifts, helping the PM prioritize the features that will have the biggest impact. Empower PM Decision-Making: You will use reporting tools (such as Sigma) to build intuitive dashboards that give PMs a clear view of how features are being used. Your goal is to ensure no roadmap decision is made in the dark. Inform Feature Prioritization: By analyzing user journeys and friction points, you’ll help the PM understand which improvements are urgent and which can wait. You provide the "why" behind the "what." Provide Competitive Context: You’ll keep a pulse on the market, performing competitive analysis to help the PM understand where we have an edge and where we’re falling behind. Bridge the Gap in Problem-Solving: When issues or bugs arise, you’ll dive into the data to assess the impact. This allows the PM to quickly decide whether to pivot resources toward a fix or stay the course on new builds. Validate Hypotheses: You’ll provide the baseline data and post-launch analysis in support of the Product and Project Managers to confirm if the change actually moved the needle. Enable Transparency: You’ll support the Project Managers by keeping dashboards up to date on Portfolio metrics so the company has visibility into progress on projects and initiatives. Your Toolkit Data Reporting Proficiency: You’re comfortable using data reporting tools, such as Sigma and Snowflake, to explore data and create visualizations that help the PM team track their goals, product metrics, and other value added data at a glance. A "Partner" Mindset: You enjoy working closely with PMs to translate their business questions into clear data projects. Market Curiosity: You have a natural interest in the competitive landscape and enjoy digging into what other products are doing well. Analytical Clarity: You can take a messy problem—like a drop in user sign-ups—and break it down into clear, actionable findings for the product team. Effective Communication: You can have effective meetings and discussions in a remote environment, verbally and in writing with internal and external stakeholders. What we need from you: High school diploma. Associate’s degree, certifications in data analysis or business analytics are a plus. 2+ years in an analytical role (Product, Marketing, or Business Intelligence) where you supported stakeholders in making strategic choices, preferably in the Fintech industry. Strong Communication: You excel at explaining what the data means in plain English, focusing on the "so what?" for the product's future. Proactive Problem Solver: You don't wait for a PM to ask for data; you notice trends and bring them to the table first, uncovering the root cause and other contributing factors. Salary Range: $72,000- $85,000 Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US based company and this role is not eligible for current or future sponsorship PayTrace by North. Payment and ACH processing, virtual terminals, and more. Who we are: PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Data reporting and visualization
Stakeholder communication
Analytical problem-solving
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Posted 19 days ago
NL

Director, Direct Field Sales

NorthAB LLCAnywhereFull-time
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Compensation$150K - 200K a year

Leading and coaching a sales team to meet revenue goals, developing sales strategies, and collaborating across teams. | Extensive sales leadership experience, SaaS/payment processing knowledge, and a proven track record of team success. | Director – NDSF Sales Professionals (SaaS, Software & Payment Processing) At North, we’re reimagining how businesses manage payments—making it simpler and more intuitive for restaurants, retailers, and local entrepreneurs. As a Director leading our Sales Professionals for North’s Direct Field Sales team (NDFS), you’ll be at the forefront of this transformation, coaching and empowering a team of driven sales pros who help businesses in your community thrive. You’ll guide them in bringing North’s cutting-edge SaaS platforms and payment processing solutions to life, ensuring they’re equipped to deliver an outstanding experience to every client they serve. Your leadership will shape not only their success but also the growth of our company’s footprint in local markets. This role is perfect for someone who loves building high-performing teams, fostering strong relationships, and driving impactful results. What you’ll do Lead a team of talented Sales Professionals focused on meeting—and exceeding—North’s annual revenue and profitability goals. Create and execute sales plans designed to break into new markets, expand our presence in the community, and build valuable referral partnerships. Collaborate with teams across North—sales support, product development, and client services—to ensure seamless onboarding and a superior customer experience for every new client. Embrace and promote company initiatives and new programs, ensuring your team stays ahead of the curve. Share insights, data, and recommendations with senior leadership to help identify process improvements and growth opportunities. Other responsibilities as assigned—because we’re always growing and evolving! What this role is not Are you ready to lead from the front?... Literally! At North, we expect our Directors to roll up their sleeves and actively recruit, build, coach, and support their team. You’ll be in the field, pulling doors with your Sales Professionals, demonstrating what great leadership looks like by getting in the trenches. Your team’s success is your success—if they’re not hitting quota, neither are you. This role is for those who embrace the grind and thrive on leading from the front, not for those who prefer to watch from the sidelines. What we’re looking for in this role - Minimum qualifications 18 years of age or older Valid driver’s license Successful completion of a pre-employment background check Completion of a drug screening Must live in or near your assigned sales region Preferred qualifications Bachelor’s Degree in a relevant field is preferred, but equivalent experience will also be considered. Typically 6+ years of professional experience, with at least 1–2 years in a leadership or supervisory role—someone who knows how to motivate and guide a team to success. Experience in SaaS, software, or payment processing is a plus. Compensation & benefits This is a W2 position with medical, dental, life, and disability benefits to keep you healthy and secure. Directors can expect to earn $150,000–$200,000+ in their first year, thanks to uncapped weekly commissions, lifetime residuals, and portfolio equity. Recognition programs to celebrate your hard work and achievements. A 401(k) with matching to support your long-term financial goals. Ready to build a dynamic sales team and help redefine how businesses in your community handle payments? Apply now to join North as a Director and make a lasting impact! NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Government sales
CRM (Salesforce)
Contract and procurement understanding
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Posted 19 days ago
NL

Account Executive (Retention & Upsell)

NorthAB LLCAnywhereFull-time
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Compensation$55K - 65K a year

Proactively engage with existing merchants to ensure satisfaction, identify upsell opportunities, and reduce churn. | 1-3+ years of experience in payment processing, fintech, SaaS account management, customer success, or inside sales; high school diploma or equivalent. | Account Executive (Retention & Upsell) PayTrace- Remote PayTrace by North. Payment and ACH processing, virtual terminals, and more. Who we are: PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service. Job Summary: We are seeking a highly motivated Account Executive focused on Retention & Upselling to strengthen customer relationships, reduce churn, and drive revenue expansion within our payment processing portfolio. This role focuses on proactively engaging existing merchants, ensuring they receive maximum value from our products, identifying upsell opportunities, and resolving issues that may impact satisfaction or account longevity. What you'll do: Meet or exceed monthly targets for retention rate, churn reduction, and upsell revenue. Maintain accurate CRM records including customer interactions, account status, and opportunity pipeline. Track competitive trends and communicate common reasons for churn to leadership. Proactively contact at-risk merchants to understand concerns and deliver tailored solutions that resolve pain points. Conduct regular account health checks to identify declining usage, support needs, or early churn indicators. Respond to customer inquiries related to billing, statements, chargebacks, pricing, and product functionality. Analyze merchant processing patterns to identify opportunities for increased volume, new product adoption, or feature upgrades. Educate merchants on advanced capabilities and upsell additional services to drive incremental revenue. Execute targeted outbound campaigns for cross-selling initiatives. What we need from you: 1-3+ years of experience in payment processing, fintech, SaaS account management, customer success, or inside sales. High school diploma or equivalent What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Education Assistance Paid Maternity & Paternity Leave Mental Health Support & Well-Being Program Company-funded Lifestyle Spending Account Salary Range: Base salary of $55,000 - $65,000 plus commission Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. Travel required: 10% At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Customer Relationship Management
Upselling and Retention Strategies
Account Management
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Posted 23 days ago
NL

Application Security Engineer - WAF Focus

NorthAB LLCAnywhereFull-time
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Compensation$110K - 140K a year

Design, deploy, and manage WAF solutions, lead incident response, and collaborate on security strategies. | Requires 5+ years in cybersecurity with hands-on WAF management experience, knowledge of cloud platforms, and scripting skills. | Application Security Engineer- WAF Focus North- Must be in Eastern Time Zone What you'll be doing: Design, deploy, and manage WAF solutions for on-premise and cloud-based platforms Develop and fine-tune WAF policies, rules, and signatures to mitigate known threats and application abuses as well as emerging threats. Lead incident response efforts for web application and network attacks, including root cause analysis and remediation. Monitor and analyze inbound web traffic to identify and respond to suspicious activities, ensuring real-time threat mitigation. Collaborate with cross functional teams to integrate WAF solutions into CI/CD pipelines and application architectures and focus on maturing WAF protections. Maintain and optimize WAF configurations to balance security, performance, and user experience and enable process optimization and automation. Be involved in regular security assessments, vulnerability scans, and penetration testing to identify gaps in WAF protection. Maintain a close working relation with the Application Development team to ensure optimal protections are used for all new application releases. Ensure adequate testing and validation and has been performed for all protections and mitigations before rollout. Mentor team members and provide guidance on WAF best practices and troubleshooting Stay current with emerging threats, vulnerabilities, and industry best practices to enhance WAF strategies. Document WAF infrastructure, create and maintain design diagrams, configurations, policies, and incident reports to ensure compliance with regulatory requirements. Ensure an always on application delivery model by providing quick response and reaction to incidents and critical activities when needed. Participate in on-call rotations to support 24/7 operations as needed. Ensure application security practices and solution operations align with regulatory standards such as PCI-DSS, NIST What we need from you: Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or relevant equivalent experience. 5+ years of experience in cybersecurity with a focus on Web Application Firewalls 3+ years of hands-on experience managing both on-premise WAF solutions and cloud-based WAF platforms Experience with application security testing, application security abuse cases, emerging threats, particularities of threats against payment and financial applications. Experience with data analysis and SIEM tools (e.g., Grafana/Opensearch/CS NextGen SIEM) for log analysis and monitoring. Experience with cloud platforms (AWS, Azure, GCP) and their native security tools Deep knowledge of web application vulnerabilities and mitigation techniques. Strong networking fundamentals and familiarity with network protocols (HTTP/HTTPS, TCP/IP, DNS) and web technologies (HTML, JavaScript, APIs). Comfortable with using terminals, scripting and automation for WAF automation use-cases. Familiarity with DevOps tools (e.g., Docker, Kubernetes, Terraform, git) and CI/CD pipelines. Salary Range: $110,000- $140,000 Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US based company and this role is not eligible for current or future sponsorship. Let’s go North, together. Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

Cybersecurity
WAF management
Application security
Direct Apply
Posted 23 days ago
NL

Senior Account Manager, ERP Software, Payments & AR Automation

NorthAB LLCAnywhereFull-time
View Job
Compensation$90K - 130K a year

Drive sales and build relationships with ERP partners and customers for payment and AR automation solutions. | Requires 5+ years in software sales, especially in ERP, payments, or AR automation, with experience in channel sales and partner development. | Senior Account Manager, ERP Software, Payments & AR Automation PayTrace- Remote PayTrace by North. Payment and ACH processing, virtual terminals, and more. Who we are: PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service. experience. Job Summary: We are seeking a highly motivated and experienced Senior Account Manager to drive direct and partner sales within the ERP ecosystem, specifically focusing on payments and accounts receivable (AR) automation software solutions. This role will be instrumental in expanding our footprint with ERP customers and partners. What you'll do: Identify, pursue, and close new business opportunities for PayTrace's AR and payment automation solutions with B2B customers utilizing Microsoft Dynamics 365 Business Central and Acumatica. Conduct discovery calls and needs analysis to understand customer pain points related to manual AR processes, collections, and payment reconciliation. Build and manage a pipeline of leads that are self-generated, as well as those supported by SDRs. Present compelling demonstrations of Trace AR for Business Central and Trace AR for Acumatica, showcasing its ability to centralize payments, reduce credit card processing costs with interchange optimization, simplify collections, and improve customer experience. Develop and nurture relationships with VARs who represent Microsoft Dynamics 365 Business Central and/or Acumatica (many have LOBs for both systems) to drive co-selling opportunities and channel growth. Educate partners on the value proposition of PayTrace's solutions and how they complement existing Microsoft and Acumatica ERP offerings. Collaborate with partners on joint marketing initiatives, sales strategies, and customer engagements. Support partners in understanding and selling Trace AR for Business Central/Acumatica, emphasizing its seamless integration and benefits like automated reconciliation and reduced Days Sales Outstanding (DSO). Represent PayTrace at industry events, webinars, and conferences. What we need from you: Bachelor's degree in Business, Marketing, or a related field preferred, high school diploma or equivalent required 5+ years of successful experience in direct and/or channel sales of software solutions, with a strong preference for experience in ERP, payments, or accounts receivable automation. How to stand out: Familiarity with AP automation solutions and the ability to discuss comprehensive AR/AP solutions (e.g., PayTrace's partnership with Fidesic). Experience with solutions that support credit card surcharging and interchange optimization. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Education Assistance Paid Maternity & Paternity Leave Mental Health Support & Well-Being Program Company-funded Lifestyle Spending Account Base Salary Range: $90,000 - $130,000 plus commission Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. Travel required: 25% Please note: North American Bancard is a US-based company and no sponsorship is available for this position at this time. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

ERP sales
Channel sales
Payment solutions
Direct Apply
Posted 24 days ago
NorthAB LLC

Senior Account Manager, ERP Software, Payments & AR Automation

NorthAB LLCAnywhereFull-time
View Job
Compensation$90K - 130K a year

Drive sales and manage relationships for ERP payment and AR automation solutions, focusing on partner and customer engagement. | Requires 5+ years in software sales, ERP or payments experience, and ability to develop channel partnerships. | Senior Account Manager, ERP Software, Payments & AR Automation PayTrace- Remote PayTrace by North. Payment and ACH processing, virtual terminals, and more. Who we are: PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service. experience. Job Summary: We are seeking a highly motivated and experienced Senior Account Manager to drive direct and partner sales within the ERP ecosystem, specifically focusing on payments and accounts receivable (AR) automation software solutions. This role will be instrumental in expanding our footprint with ERP customers and partners. What you'll do: • Identify, pursue, and close new business opportunities for PayTrace's AR and payment automation solutions with B2B customers utilizing Microsoft Dynamics 365 Business Central and Acumatica. • Conduct discovery calls and needs analysis to understand customer pain points related to manual AR processes, collections, and payment reconciliation. • Build and manage a pipeline of leads that are self-generated, as well as those supported by SDRs. • Present compelling demonstrations of Trace AR for Business Central and Trace AR for Acumatica, showcasing its ability to centralize payments, reduce credit card processing costs with interchange optimization, simplify collections, and improve customer experience. • Develop and nurture relationships with VARs who represent Microsoft Dynamics 365 Business Central and/or Acumatica (many have LOBs for both systems) to drive co-selling opportunities and channel growth. • Educate partners on the value proposition of PayTrace's solutions and how they complement existing Microsoft and Acumatica ERP offerings. • Collaborate with partners on joint marketing initiatives, sales strategies, and customer engagements. • Support partners in understanding and selling Trace AR for Business Central/Acumatica, emphasizing its seamless integration and benefits like automated reconciliation and reduced Days Sales Outstanding (DSO). • Represent PayTrace at industry events, webinars, and conferences. What we need from you: • Bachelor's degree in Business, Marketing, or a related field preferred, high school diploma or equivalent required • 5+ years of successful experience in direct and/or channel sales of software solutions, with a strong preference for experience in ERP, payments, or accounts receivable automation. How to stand out: • Familiarity with AP automation solutions and the ability to discuss comprehensive AR/AP solutions (e.g., PayTrace's partnership with Fidesic). • Experience with solutions that support credit card surcharging and interchange optimization. What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: • Medical, Dental, & Vision Coverage • Flexible Paid Time Off • 401(k) + Match • Education Assistance • Paid Maternity & Paternity Leave • Mental Health Support & Well-Being Program • Company-funded Lifestyle Spending Account Base Salary Range: $90,000 - $130,000 plus commission Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process. Travel required: 25% Please note: North American Bancard is a US-based company and no sponsorship is available for this position at this time. Who we are: North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer. To learn more about North, and our family of companies, visit our website: north.com

Customer Lifecycle Management
Account Management
B2B SaaS
Verified Source
Posted 24 days ago
NL

Sr. SQL Software Engineer

NorthAB LLCAnywhereFull-time
View Job
Compensation$Not specified

The Sr. SQL Software Engineer will translate business requirements into functional applications and respond to system alerts and outages. They will also identify and implement SQL reporting improvements and maintain efficient database code releases. | Candidates must have a bachelor's degree in Computer Science or related discipline and at least 5 years of experience with relational databases. Additionally, 3+ years of experience supporting SQL Production Reporting Services is required. | Sr. SQL Software Engineer Point & Pay- Must be in Florida What you'll be doing: Translate business requirements and use cases into functional applications Timely and effective response to all system alerts and outages. Identify and implement SQL Reporting and SQL Scripting changes to improve report delivery and execution. Including working with Business Analysts and Developers to manage reports and client requests Identification and creation of SQL reporting improvements to reduce support case volume. Design, build, deploy and maintain efficient, reusable, and reliable database/scripting code releases Review, test, and verify code for adherence to quality and security standards Ensure the best possible performance, quality, and responsiveness of the applications Identify bottlenecks and bugs, and devise solutions to these problems Assist in the maintenance of code quality and organization Assist in the design and use of automated unit and integration testing Provide guidance and technical support to team members What we need from you: Bachelor’s degree in Computer Science or related discipline, or equivalent work experience and technical training 5 years of experience designing/writing/implementing systems with a relational database such as Oracle, PostgreSQL, or SQL Server. 3+ years supporting SQL Production Reporting Services Strong working knowledge of MS SQL: Scripting, SSRS Troubleshooting database and server (OS, config) incidents and identifying resolution 5 years of experience writing automated unit tests. 5 years of experience in the design and development of complex Web Systems. Experience with secure software development Experience with Web Services (SOAP and REST) Experience with high-availability online transaction processing Technologies Required: Monitoring Tools: examples include - New Relic, Dynatrace, Site24x7, WhatsUpGold Operating Systems and Log Management: Microsoft Windows Server and SQL Server including working with logs and OS settings Apache Tomcat v9+ and configuration file is a plus DNS, Firewall, Network experience to assist in troubleshooting Production Deployment/Database Code-Release experience required Jira and Confluence Familiar with FTP services and Linux What we offer: We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include: Medical, Dental, & Vision Coverage Flexible Paid Time Off 401(k) + Match Mental Health Support & Well-Being Program Paid Maternity & Paternity Leave Education Assistance Company-funded Lifestyle Spending Account Please note: North is a US based company and no sponsorship is available for this position at this time. Point & Pay by North. Custom payment solutions for government and utilities. Who we are: Point & Pay by North builds and integrates advanced payment solutions for governments, utility companies, courts, HOAs, property management companies, and other industries with unique payment needs. Solutions cover the entire payment lifecycle, from paper and electronic billing to online presentment and remittance processing. At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer. To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else. At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!

SQL
Scripting
SSRS
Troubleshooting
Web Systems
Secure Software Development
Web Services
Monitoring Tools
Operating Systems
Log Management
Production Deployment
Database Code-Release
Jira
Confluence
FTP Services
Linux
Direct Apply
Posted 5 months ago

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