Nordson Corporation

Develops and maintains customer relationships, manages sales processes, and drives revenue growth within the assigned region. | Requires 5+ years in sales to OEMs and Contract Manufacturers in the medical device market, with strong communication, negotiation, and strategic planning skills. | Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Regional Account Manager is responsible for developing attractive growth opportunities in new or existing accounts through the identification and assessment of current or emerging application needs where Nordson Medical Interventional Solutions (NMIS) can be positioned. Success in this role is defined by the growth of business and profitability within the assigned sales region. The Regional Account Manager contributes to the organization with a focus on increasing penetration of existing core component products as well as finished device products based on Nordson Medical strategy and portfolio plans, bridging gaps between each site product development teams and operational teams by translating business opportunities into realized programs. This position will be responsible to work with Sales leadership in developing a commercial strategy for the entire Nordson Medical product portfolio lines and leading the implementation of the strategy both by direct management and working with key groups and people needed to be successful. Essential Job Duties and Responsibilities Develop and build long term relationships with key stakeholders in both existing and potential Nordson Medical customers located within the region. Collaborates closely with other functions to meet Strategic objectives set in the Nordson Medical Strategic plan. Meet annual assigned booking quotes that fuel revenue growth and strategic objectives within territory Accountable for delivering revenue growth generated from direct penetration of targeted accounts, markets, and applications Identify prospective leads and enter/manage perspective customers and opportunities within CRM system. Proactively manage CRM lead database to ensure prompt follow up and execution from lead to opportunity Define value proposition and work with Product teams and Marketing to develop necessary tools for Sales efficiency within assigned region Assess all potential customer opportunities within targeted sectors and prioritize resource allocation based on total size of opportunity, attractiveness, fit and time to revenue Communicates NMIS value proposition for products and services and is trusted adviser to customer base Establish and maintain key customer relationships as a commercial leader, lead communication efforts between accounts and NMIS, establishing needed recurring calls, business reviews and face-to-face meetings to help manage/grow existing business Manage the commercial processes from lead identification, territory call planning, and quote request Create and manage Regional Account Plan using template that includes target customers and action plans that support growth of regional base for existing and target accounts Partner with the global sales/account management organization and development teams in sharing market and customer intelligence Perform other related duties as assigned Education and Experience Requirements Bachelor’s degree in engineering, marketing or business Minimum 5 years of proven success in sales to OEMs and Contract Manufacturers in the medical device market Skills and Abilities Ability to interact effectively at all levels of an organization with maturity and strong communication skills Strong commercial instincts, negotiating skills, reality based opportunity assessment Ability to encourage debate and dialogue but know when to decide and move on Demonstrated multi-functional capabilities Business planning participation in previous assignment Must demonstrate adaptability, energy/commitment, problem solving, perspective, process management and communication Ability to create a vision and translate that vision into measurable action plans throughout the organization Working Conditions and Physical Demands Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required Estimated: 50-75% Base Salary/Hourly Range for this position is: $95,000 to 135,000 annually/per hour, and bonus target is 25%; shift premium may be available depending on shift associated with the specific job opportunity. Benefits including Medical, Rx, Vision, Dental, and Health Savings Account (HSA), Retirement and Security benefits including 401k and Life Insurance. In addition to Paid Time Off and paid Holidays, each employee receives 16 hours paid time each calendar year to perform volunteer services for Nordson-sponsored events. Ample opportunities for giving exist at Nordson including our Matching Gifts Program. The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills #LI-NS1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.

Lead and improve the site quality management system, oversee audits, manage customer satisfaction, and foster a quality culture. | Requires 6-10 years of QA experience, proficiency in ISO9001, problem-solving skills, and knowledge of manufacturing processes, with preferred certifications in Lean or Six Sigma. | Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Quality Manager is responsible for leading the site Quality function with a strong focus on customer satisfaction, quality culture, people leadership, and continuous improvement. This role oversees quality engineering, CAPA, supplier quality, internal audits, risk management, and quality systems improvements. The Quality Manager sets team priorities aligned with business strategy, leads problem-solving initiatives, and partners cross‑functionally to support operational excellence and product quality. Essential Job Duties and Responsibilities Quality Management & Operational Excellence • Own and continuously improve the site Quality Management System (QMS) to ensure it supports business objectives and operational excellence. • Ensure effective management of nonconformances, corrective and preventive actions (CAPA), and root cause analysis. • Establish and monitor key quality metrics and KPIs, using data to drive actions and improvements. • Lead internal and external audits (customer, supplier, and third‑party), ensuring readiness and effective follow‑up. • Support design transfer, validations, and new product development Customer Management & Satisfaction • Serve as the primary quality interface for customers, building strong, professional relationships. • Lead customer issue resolution, ensuring timely response, effective containment, root cause analysis, and sustainable corrective actions. • Proactively analyze customer feedback, complaints, and performance trends to prevent recurrence and improve satisfaction. • Represent Quality in customer meetings, audits, and business reviews. Continuous Improvement Leadership • Champion Continuous Improvement (CI) across the site using Lean, Six Sigma, and structured problem‑solving methodologies. • Lead and support Kaizen events, process improvement initiatives, and cross‑functional problem‑solving teams. • Integrate CI tools (e.g., DMAIC, PDCA, 8D, value stream mapping, SPC) into daily management and decision‑making. • Partner with Operations and Engineering to improve process capability, reduce variation, eliminate waste, and improve throughput and quality. Supplier & Cross‑Functional Collaboration • Collaborate with Supply Chain and Purchasing to improve supplier quality performance and capability. • Drive supplier corrective actions and continuous improvement where needed. People Leadership & Quality Culture • Lead, coach, and develop the Quality team, including performance management, capability building, and succession planning. • Create a strong quality mindset and ownership culture across Operations, Engineering, Supply Chain, and other functions. • Act as a trusted business partner to functional leaders, influencing behaviors and decisions through data, collaboration, and accountability. • Promote engagement, accountability, and continuous learning within the Quality organization All other duties as assigned. Education and Experience Requirements • Bachelor's Degree (engineering or technical preferred) from an ABET accredited program • 6-10 years quality assurance-related experience • Proficient in Microsoft Office: Excel, Word, and PowerPoint • Experience working in an ISO09000 manufacturing environment or equivalent. • Demonstrated intermediate problem solving skills - Root Cause Analysis / Problem Solving Methods (8-D, PDCA, DMAIC) • Demonstrated advanced problem solving and training skills (Certified 6S Master Black Belt or equivalent) • Demonstrated knowledge of advanced Lean principles and methods (Certified Lean/6-Sig, Value Stream Mapping, RIE, Status Display) • Demonstrated basic understand and training in at least three of the following areas: • Probability and Statistics • Industrial statistics (Cpk, MSA, SPC) • QA Tools (PPAP, FMEA, Control Plans) • Design of Experiments • Able to read, understand and interpret technical drawings / documentation from three and ability to create technical drawings / documentation in at least one of the following disciplines: • Pneumatics • Data acquisition / Gauging • Mechanical Design • Electronics and sensors • Chemical formula preparation Preferred Skills and Abilities • Working knowledge of Injection Molding equipment and processes • Working knowledge of machined part equipment and processes • Working knowledge of advanced Lean principles and methods (Value Stream Mapping, RIE, Status Display, 6S, Continuous Flow) • Certified Six Sigma Green Belt/Black Belt • Certified quality engineer / Certified manager of quality/Organizational Excellence (CMQ/OE) • Demonstrates a passion and a responsibility for consumer. • Exhibit a passion for the company's Essence, Global Imperatives, Corporate Direction. • Desire to own decisions and take responsibility for outcomes. • Willingness to continually embrace personal and professional development. • Demonstrated exceptional written and oral communication skills. • Experience in quality management systems. • Experience in quality system audits. Working Conditions and Physical Demands Mixed environment (office, lab and manufacturing). The employee must occasionally lift and/or move up to 25 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Travel Required Estimated 20% Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson EFD Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Develop and manage strategic account initiatives to drive profitable revenue growth, establish account structures, negotiate agreements, manage capital projects, and collaborate with internal and external stakeholders. | Bachelor’s degree or equivalent experience, minimum 5 years sales or business development experience, experience with dispensing equipment and CRM systems (SAP, C4C, Salesforce), strong analytical and communication skills, and ability to travel extensively. | Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. The Strategic Account Manager develops and manages strategic initiatives within selected and appointed Accounts in the Nordson IPS, Packaging Division (Americas) business segment. The primary function of the role is to identify and develop mutually beneficial programs and rules of engagement amongst Nordson stakeholders and the Key Account community, with the results leading to profitable revenue growth due to execution of the Nordson Ascend Growth strategy. Essential Job Duties and Responsibilities • Establish a KEY Account structure inclusive, but not limited to the following: • Strategize, blueprint, implement and manage an evolutionary growth plan for assigned Customers / Accounts within the Americas. • Overall account-specific program development and execution • Identification and relationship development of Customer contacts/departments having influential and decision-making capacity • Establish and maintain guidelines detailing rules of engagement from the C-level to plant-site locations • Negotiate and deliver Corporate Partnership Agreements inclusive of pricing, delivery and standardized system platforms and processes • Coordinate and deliver annual pricing platforms • Structure and management of capital projects from inception through installation • Routinely update revenue status against plan including current revenue, backlog and proposed Opportunities to ensure Revenue Gaps (GAP analysis) align with the targeted budget • Actively seek opportunities to replace competitive products with Nordson products via the Nordson NBS Customer Success model • Align TOP Products with Customer processes for standardization across all customer locations • Execute white space initiatives via Nordson Strategic Account Managers (SAM’s) at plant-level locations • Review, organize, cleanse and align existing KEY account database • Collaborate with internal stakeholders to drive KEY account strategies through whitespace fulfillment • Interface with Nordson OEM Manager and OEM Team members on newly informed Customer projects to ensure alignment and coordination of unilateral benefits • Establish an intrinsic and mutually collaborative relationship with Nordson Technical Service Manager in anticipation of training opportunities and prioritization of Top Customer needs during unscheduled downtime and on-site technical repair response. • Build in-depth allied vendor and Customer-centric relationships to maintain existing business and create added value-driven revenue • Industry knowledge of new markets, changes in existing markets, competitors' activities (prices and product changes), and needs for new or redesigned Nordson equipment. • Outstanding project and territory management skills along with superior technical aptitude • Comprehend and utilize SAP and C4C to maintain detailed and accurate customer files • Maintains detailed knowledge of Nordson products, prices, policies and procedures; knows which products best apply in all industry-based applications. • Industry knowledge of new markets, changes in existing markets, competitors' activities (prices and product changes), and needs for new or redesigned Nordson equipment. • Prepares and promptly submits reports and completes tasks in time frames as directed by Manager • Performs other duties as assigned Education and Experience Requirements • Bachelor’s degree required. • In lieu of degree, 4 additional years professional work experience. • Minimum 5 years in with proven successful track record in sales, marketing, product management or business development • Experience in specifying dispensing equipment to solve problems and create a value proposition • Experience with CRM systems with a preference within SAP, Cloud for Customers (C4C) or Salesforce. • Computer literacy and experience with Microsoft Office products (Outlook, Excel, Word and Power Point) and SAP is preferred Preferred Skills and Abilities • Excellent, in-depth analytical skills to review markets, estimate potential sales opportunities, determine resources required to establish and execute KEY account strategies • Excellent written, oral communication and negotiation skills along with having the ability to present to leadership, internal stakeholders and C-level contacts at accounts • Intellectual curiosity to explore products or markets that may not have been thoroughly reviewed in the past • Collaborative skills to work with marketing, product management, engineering, and other internal groups to execute campaigns Working Conditions and Physical Demands • Ability to travel domestically and internationally. Travel Required Estimated 75%Pay Transparency "Salary range for this position is: $75,000 to $108,000 annually The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills" Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Packaging Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications like tankless technology, self-diagnostic and intuitive touch-screen controls, auto-fill technology, clean-cutoff and self-cleaning applicators, and pattern generation controls. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Manage and grow key medical device accounts by developing strategic sales plans, building relationships with decision makers, coordinating cross-functional teams, and meeting sales quotas. | 7-12 years of medical device or healthcare sales experience, bachelor's degree preferred, strong strategic selling and negotiation skills, ability to manage complex accounts and multi-task effectively. | Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary Of The Role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary As part of a manufacturer of fluid management solutions & technology for the medical industry, the Senior Account manager is responsible to build and maintain effective long-term relationships with a defined customer base to ensure a high level of satisfaction and to increase revenues. Identifies, develops and typically closes new sales opportunities. Develops medium to long-term sales plans and prepares strategies to protect, grow and diversify the relationship with targeted customers. This individual will work closely with cross-functional departments, such as Engineering, Operations, Marketing, Quality and Customer Service to accomplish their goals and objectives. Essential Job Duties And Responsibilities • Sales growth - Meets monthly, quarterly, and annual assigned sales quotas for revenue growth and strategic objectives in assigned territory or assigned accounts. • Strategic Account Management - Maps out Key Account organization and develops relationships with key decision makers to understand what is required to add value, win new business, and exceed expectations. Leads Nordson Medical’s strategic objectives and account planning process for Key accounts to include revenue targets and performance objectives. • Is a strong customer advocate and informs and educates Nordson Medical business units with what is required to win new business. • Work closely with the North America Sales Manager and Product team implementing strategic projects that focus on profitable growth of the business to include price adjustments, new product implementation, and contractual negotiations. • Increase sales volume for assigned products and markets assuring consistency with the businesses marketing strategies, goals, and targets. • * Identify and develop customers for existing products to profitably increase sales to meet and exceed business growth targets. • Utilize technical expertise in products, processes, and applications to accelerate qualification of existing and new products at potential customers. • Identify, analyze, and provide timely and accurate market information, such as pricing dynamics, competitive situation, and market evolution. • Maintain excellent up-to-date record system for accounts, products, and distributors to have continuity of strategy on file. • To ensure success, you should possess extensive sales experience in a related industry and the ability to generate business leads. • You will need to identify new business leads and contact prospective strategic clients to promote reliability products and services. • A successful candidate must be skilled in establishing efficient communication channels and liaising between strategic clients and internal departments. • To build the business, you will handle current and potential customer queries and develop innovative solutions for complex problems. • Communicates Nordson Medical’s value proposition for both products and service and is a trusted advisor to the customer. • Leads communication efforts between Accounts and Nordson Medical business units, establishing recurring calls, business reviews, and visits. • Proactively assesses, clarifies, and validates customer/prospective customer needs on an on-going basis. • Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customer/prospect expectations. • Provides customer feedback for product development representing the voice of the customer as needed. • Attends state, regional, and national trade shows as appropriate. • Performs other related duties as assigned. Account Management • Relationship-building with key stakeholders throughout the account lifecycle. • Serve as the single point of contact for all things Nordson Medical. • Serve as the escalation point and manager of support and service escalations. • Ability to network across an organization; establish relationships with key decision makers. • Provide reporting to cross-functional areas and senior management • Provide periodic health checks and business reviews to key customer stakeholders; review metrics, articulating areas of strength, and developing programs for improvement and/or remediation opportunities. Accountabilities And Performance Measures • Achieves assigned sales quota. • Meets and maintains company expectations for average sales pricing and profitability. • Completes customer/prospect account plans that meet company standard. • Maintains high customer satisfaction ratings that meet company standards. Education And Experience Requirements • Bachelor's Degree. Relevant work experience may be considered in lieu of a formal degree. Master's degree is preferred. • Minimum of 7-12 years of proven successful work experience in medical device or healthcare sales (device, connected device, bio-tech, digital health). • The Senior Account Manager should excel in identifying sales opportunities, developing relationships with key strategic decision-makers and managing the sales process. • Ability to continuously multi-task, be self-motivated, be very organized, and extremely detail-oriented with every task at hand, showcasing a great follow-through skillset • An ability to think critically and strategically while considering the needs of both the customer and company. Skills And Abilities • Expert knowledge and application of strategic, tactical, and consultative selling principles in a complex sales environment. • Strong analytical skills, including market strategy, customer requirements and success factors, and a value-based selling process. • High level of drive and ability to influence and make things happen. • Advanced communication skills, both verbal and written, with the ability to create impactful presentations. • Negotiation, contracting, and problem-solving skills. • Proven relationship building skills with demonstrated knowledge of territory development and customer retention (by phone and in person). • Strong organization and planning skills with an attention to detail and accuracy. • Demonstrated proficiency utilizing the Web, MS Office, Salesforce, and/or other CRM tools. Working Conditions and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Base Salary Range for this position is: $125,000 to $160,000 annually, and the role is eligible for a an additional quarterly bonus of 30% based on revenue targets . Benefits include Medical, Rx, Vision, Dental, and Health Savings Account (HSA), Retirement and Security benefits including 401k and Life Insurance. In addition to Paid Time Off and paid Holidays, each employee receives 16 hours paid time each calendar year to perform volunteer services for Nordson-sponsored events. Ample opportunities for giving exist at Nordson including our Matching Gifts Program. The base pay range for this job level is a general guideline and not a guarantee of compensation or salary. Individual salaries are determined by a variety of factors including but not limited to internal equity, business considerations, and local market conditions, as well as candidate qualifications, such as education, experience, and skills Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.