Nooks

Lead and manage multi-site IT and cybersecurity operations ensuring mission-critical security and compliance. | Over 10 years of IT/Cyber operations experience, leadership in regulated sectors, and active Top Secret clearance with SCI eligibility. | ABOUT NOOKS Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation’s warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset. ABOUT THE ROLE As the IT/Cyber Operations Sr. Manager, you will serve as the senior operational authority responsible for the strategy, execution, and sustainment of IT and Cybersecurity services across a complex portfolio of geographically dispersed sites. This role is critical in bridging the gap between mission requirements and technical execution, ensuring that both unclassified and classified environments remain secure, compliant, and highly available. You will lead a distributed team of professionals to manage multi-domain networks, oversee site activations, and drive operational excellence through automation and standardized service delivery. The ideal candidate is a seasoned leader who can balance the urgency of mission-critical operations with the rigor of federal compliance frameworks. KEY RESPONSIBILITIES: Develop and execute a site-specific roadmap for IT infrastructure and cybersecurity that aligns with Nooks' long-term business goals and CIaaS delivery model. Provide direct oversight, mentorship, and performance management for the IT Site Lead, Cybersecurity Lead, and junior specialists. Foster technical growth and leadership capabilities within your team. Establish and enforce local security protocols and incident response plans in alignment with corporate policy and federal frameworks (NIST, DAAPM, JSIG, ISO 27001, or SOC2). Oversee the lifecycle of site hardware, software, and networking assets to ensure maximum efficiency, minimal downtime, and rigorous configuration management. Manage third-party service providers and oversee the IT/Cyber departmental budget, prioritizing high-ROI security and tech investments. Lead local response efforts for outages or security events while maintaining clear, disciplined communication channels with corporate leadership. Transition seamlessly from strategy to execution, providing direct technical assistance during complex troubleshooting, peak project demands, or system migrations. THE SKILLSET: 10+ years of experience in IT/Cyber operations with at least 3 years in a leadership or management capacity. Proven track record operating mission-critical, multi-site environments within the DoD or highly regulated sectors. Deep expertise in NIST 800-171, RMF, CMMC, JSIG, and Zero-Trust architectures. Proficiency in Enterprise Networking, Multi-OS (Windows/macOS), and M365/Google Workspace. Ability to balance mission urgency with rigorous security and compliance standards. Experience managing high-performing teams across multiple time zones. Ability to translate complex technical issues for executive-level mission leaders. COMPENSATION This role is between $170,000 - $200,000 base salary Yearly Bonus Structure + Equity Ownership in company Medical, Dental and Vision benefits 401k Employer Contribution Plan Flexible PTO Policy LOCATION Remote ELIGIBILITY + CLEARANCE + EDUCATION You must be a US citizen + have an active Top Secret clearance with SCI eligibility. Bachelor’s degree or higher in Information Technology, Cybersecurity, Computer Science, or a related technical field. Active DoD 8570/8140 IAM Level III certification (CISSP, CISM, or GSLC) strongly preferred. Salary Range for all departments Salary Range $170,000—$200,000 USD

Own and drive product strategy and execution for AI-powered sales tools, collaborating with engineering, design, and GTM teams, and measuring success through data-driven metrics. | Over 3 years of product management experience, strong problem-solving skills, ownership mindset, and ability to work in a collaborative environment. | About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more. We’re a team of high performers raising over $70M from top VCs, including Kleiner Perkins, which made its first sales-tech investment in over 10 years by investing in Nooks. Over the past two years, we’ve grown ARR by 4x and then 3x, and we plan to 3x it again this year. For more information, visit Nooks.ai http://Nooks.ai. Responsibilities Own a product area end-to-end, from defining the vision and strategy to driving execution and adoption. Partner with engineering, design, and GTM teams to build AI-powered experiences that make sales reps more productive. Translate customer pain points, market insights, and company goals into clear product requirements and roadmaps. Define success metrics and use data to inform decisions, measure outcomes, and iterate quickly. Collaborate closely with customers to gather feedback and validate hypotheses throughout the product lifecycle. Communicate priorities and progress across teams and ensure alignment with company objectives. Who we’re looking for Problem Focused: Able to deeply understand the core problems our users face and empathize with their jobs-to-be-done. High Ownership: Owns outcomes; breaks through barriers to get things done. First principles thinker: Always asking why Enjoys collaborating in person: Ability to work in the San Francisco office 3+ days per week Previous experience: Recommended 3+ years of relevant experience (e.g., product manager, founder, etc.), but willing to consider ≥ 1+ years of relevant experience for exceptional candidates. At Nooks You’ll Enjoy Building 0 → 1 and on frontier of the AI Application layer: In this role, you have the ability to build 0 → 1 and work on the frontier of the AI Application layer. World-Class Team: Our product and eng team hail from the very best companies (e.g. DoorDash, Rippling) and universities (e.g. Stanford, MIT, UPenn). High Ownership: You’ve high ownership to execute and decide on product initiatives that are most impactful to the company Top-of-market compensation: We firmly believe that to attract A+ players, you need to pay top of market. Compensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, and vision insurance, life and disability insurance, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on the jurisdiction of employment. We offer competitive compensation to attract the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $180K - $225K annually. Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

Build and execute sales strategies to close enterprise deals, source pipeline, and collaborate across teams to expand customer accounts. | Over 6 years of sales experience, proven track record of exceeding quotas, experience selling to enterprise organizations, and familiarity with sales methodologies like MEDDPICC or Challenger. | About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more. For more information, visit Nooks.ai http://Nooks.ai. The role We’re looking for an early Enterprise Account Executive to help us build out our growing Enterprise sales team. This person will help us execute and refine our sales playbook from lead generation to closing. You shouldn’t be afraid to get your hands dirty and prospect yourself (it’s what we sell after all!). You’ll be involved in closing deals and improving our Enterprise sales strategy. Responsibilities You’ll run discovery calls, align key stakeholders and close deals Source pipeline to help you hit revenue goals Land and expand: build process and funnel for manual top-down reach out, onboarding, activation, and expansion Evangelize the product and personally help close the largest deals Work collaboratively across teams - including Engineering, Product and Marketing Provide full visibility into the sales pipeline at every stage of development Requirements 6+ years of relevant sales experience and a track record of exceeding quota (SDR / AE management experience a strong plus) Experience selling to Enterprise orgs Possess extensive knowledge of sales principles and practices (Sandler, MEDDPICC, and Challenger experience is a nice to have) Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail Strong leadership and team building skills Hybrid work schedule allowing 2-3 days in our San Francisco office Bonus if you have Been an early AE at another startup Sold to sales leaders in the past Experience working as a Senior Sales Manager or Account Executive at a fast-paced SaaS company We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The OTE for this role is $260k ($130k base / $130k variable). On top of this, we offer equity, generous perks, and comprehensive benefits. Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

Lead and manage a mid-market sales team, co-sell on calls, hire and onboard reps, and implement sales processes to drive revenue growth. | 6+ years sales experience with 3+ years in sales management, strong outbound selling knowledge, analytical skills, and leadership abilities. | About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like 1Password, Fivetran, Greenhouse, and hundreds more. For more information, visit Nooks.ai. Nooks today Our customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls: AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas” Salesfloor - sales reps & managers can work together throughout the day, listen to each others’ calls, give real-time advice, coaching, shadowing, onboarding, training. Teams that use Nooks often see a 2-3x increase in reps’ productivity within weeks! And we’re working on adding prospecting / research workflows (to-be-announced soon!) The role We’re looking for a MM Sales Manager to help us build out our growing sales team. This is an important role as it’s our first external sales management hire. To date, all sales management roles have been filled via internal promotion. This person will help us execute and refine our sales playbook as we scale the MM sales org. You shouldn’t be afraid to get your hands dirty, help your team drive deals forward and lead by example. Responsibilities Deeply learn and understand the Nooks value proposition Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed You’ll be responsible for interviewing, hiring, and on-boarding new reps Implement, improve and standardize key sales processes in service of driving predictable revenue growth. Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment Requirements 6+ years of sales experience (preferably within SaaS) 3+ years of sales management experience in tech sales You have a deep understanding of outbound selling and prospecting. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail. Strong leadership and team building skills Bonus if you have Experience with Sandler and Challenger sales methodologies Sold into or led teams selling into sales leaders Ran trials as part of a sales motion Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

Lead and manage the SMB sales team by co-selling, hiring, onboarding, implementing sales processes, and monitoring sales performance to drive revenue growth. | 5+ years sales experience preferably in SaaS, 2+ years sales management experience, strong outbound selling knowledge, analytical skills, and leadership abilities. | About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like 1Password, Fivetran, Greenhouse, and hundreds more. For more information, visit Nooks.ai. Nooks today Our customers use Nooks for most of their day (avg ~3hrs/business day). Nooks currently owns end-to-end workflows around sales calls: AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: “which reps struggle to book the meeting with prospects who showed interest” or “what are the most common objections across each of our key personas” Salesfloor - sales reps & managers can work together throughout the day, listen to each others’ calls, give real-time advice, coaching, shadowing, onboarding, training. Teams that use Nooks often see a 2-3x increase in reps’ productivity within weeks! And we’re working on adding prospecting / research workflows (to-be-announced soon!) The role We’re looking for an SMB Sales Manager to help us build out our growing sales team. This is an important role as it’s our first external sales management hire. To date, all sales management roles have been filled via internal promotion. This person will help us execute and refine our sales playbook as we scale the SMB sales org. You shouldn’t be afraid to get your hands dirty, help your team drive deals forward and lead by example. Responsibilities Deeply learn and understand the Nooks value proposition Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed Most of our SMB team are SDR promotions but occasionally we’ll need to find great people externally. You’ll be responsible for interviewing, hiring, and on-boarding new reps Implement, improve and standardize key sales processes in service of driving predictable revenue growth. Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment Requirements 5+ years of sales experience (preferably within SaaS) 2+ years of sales management experience in tech sales You have a deep understanding of outbound selling and prospecting. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Strong problem solving, issue-resolution, and multi-tasking skills, the ability to work in a deadline-driven work environment, and a keen attention to detail. Strong leadership and team building skills Bonus if you have Experience with Sandler and Challenger sales methodologies Sold into or led teams selling into sales leaders Ran trials as part of a sales motion Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

Optimize and scale revenue operations by analyzing data, managing CRM workflows, collaborating across teams, and driving strategic initiatives to improve revenue growth and operational efficiency. | 3+ years in Enterprise SaaS RevOps with strong analytical skills, proficiency in HubSpot and related sales tools, experience building scalable revenue systems, and excellent communication and collaboration abilities. | About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like 1Password, Fivetran, Greenhouse, and hundreds more. For more information, visit Nooks.ai. About the Role Nooks is is looking for a Revenue Operations Analyst to continue building and running our best-in-class RevOps function. Reporting directly to the Sr. Manager of RevOps you will optimize, scale and partner closely with GTM teams on crafting and bringing strategies to life. The Revenue Operations Analyst will be a key contributor to optimizing our revenue engine, working cross-functionally with sales, marketing, and customer success teams to drive data-driven insights and operational efficiency. This role combines analytical expertise with strategic thinking to identify growth opportunities, streamline processes, and ensure our go-to-market teams have the tools and insights needed to exceed revenue targets. The ideal candidate will thrive in a fast-paced startup environment, bringing strong analytical skills and a passion for building scalable revenue systems. What you’ll do This role offers excellent exposure to all aspects of the revenue engine and provides a clear path for growth into senior revenue operations positions. Data Analysis & Reporting Build and maintain comprehensive dashboards tracking key revenue metrics Conduct deep-dive analyses to identify trends, bottlenecks, and opportunities for revenue growth Generate weekly/monthly reports for leadership highlighting performance against targets with actionable insights Develop models and forecasts to support strategic planning and resource allocation Revenue Process Optimization Continually improve the customer journey via new automations, workflows, and rep support Support territory planning, quota setting, and capacity modeling initiatives Analyze performance by segment, product, and rep to optimize resource allocation CRM & Tech Stack Management Maintain data hygiene and integrity within HubSpot (in partnership with our GTM Systems Admin) Configure and optimize CRM workflows, automation rules, and reporting structures Serve as the go-to expert for Sales and CS tech troubleshooting, rules of engagement, and daily operations Cross-Functional Collaboration Partner with marketing to track lead quality, attribution, and campaign ROI Work with customer success to analyze retention, expansion, and churn metrics Collaborate with finance on revenue recognition, forecasting, and commission calculations Strategic Initiatives Lead special projects to drive operational improvements across the revenue organization Develop and document best practices, playbooks, and standard operating procedures Identify opportunities for process automation to reduce manual work and improve accuracy Performance Enablement Create self-service reporting tools empowering teams to access real-time insights Partner with revenue enablement to ensure reps have data-driven coaching and resources Monitor adoption of new initiatives and iterate based on feedback and results Who You Are A strong background in Enterprise SaaS RevOps with 3+ years of experience Builder with a strong bias for action and measurable impact — you create scalable programs that drive results Strategic problem-solver — you turn ambiguity into insight, bring a clear point of view, and are open to being challenged Empathetic toward reps — invested in their success throughout the sales cycle Strong analytical skills — confident building complex models and running your own analysis Exceptional communicator — clear, concise, and persuasive in presentations, meetings, and written comms Proficient in HubSpot, Outreach, Gong, Clay, forecasting tools, and workflow infrastructure — hands-on when needed, and capable of guiding the team Collaborative, humble, and seen as a trusted expert We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $100,000-$145,000. On top of this, we offer equity, generous perks, and comprehensive benefits. This Role Is Based in: San Francisco Bay Area (preferred). Occasional travel for team onsites, trainings, etc. may be expected. Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.