NMI

Design, build, and enhance features across multiple production portal applications using PHP, C#, JavaScript, React, and Angular. | Bachelor's degree and 3+ years experience with PHP, object-oriented programming, relational databases, secure coding, Git, and CI/CD. | NMI is looking for a passionate Intermediate Software Engineer to join our Gateway Portals team. Gateway Portals is responsible for a suite of partner- and merchant-facing web portals that enable configuration, management, reporting, and support across NMI’s payments ecosystem. These portals are a critical touchpoint for our customers and partners, and play a key role in how merchants interact with NMI’s platform. As part of a cross-functional Scrum team, you’ll help maintain and evolve multiple production portal applications built in PHP, C#, and modern JavaScript frameworks. This role is ideal for someone who enjoys working across different systems, is curious about how things fit together end-to-end, and thrives in a collaborative, agile environment. What will I be doing? In this role, you’ll contribute to the full software development lifecycle — from planning and design through implementation, code review, testing, and deployment. You’ll work closely with Product, QA, and fellow engineers to deliver reliable, secure, and user-friendly portal experiences for our clients and merchants. You’ll have opportunities to work across both front-end and back-end components, gradually building expertise in multiple parts of our stack while contributing meaningful improvements to our platforms. Key Duties Design, build, and enhance features across multiple Gateway Portal applications used by NMI staff, partners, and merchants Develop and maintain front-end and back-end functionality using technologies such as PHP, C#, JavaScript, React, and Angular Develop and maintain MySQL queries aligned with best practices for performance and scalability Write unit, integration, and end-to-end tests to ensure code quality and reliability Document business logic, application workflows, and technical design decisions Collaborate with Product Managers to refine requirements and contribute to technical solution design Participate in code reviews to maintain high engineering standards and share best practices Work with Site Reliability Engineering and QA teams to ensure software is observable, resilient, secure, and production-ready Diagnose and resolve incidents, defects, and performance bottlenecks in collaboration with cross- functional teams Contribute to continuous improvement of development processes, tooling, and engineering practices Skills and experience Required: Bachelor’s degree in Computer Science or equivalent experience 3+ years of experience developing complex applications Professional experience developing applications in PHP Strong understanding of object-oriented programming and design patterns Experience with relational databases such as MySQL (schema design, query optimization) Familiarity with secure coding principles and building software with security in mind Experience with Git and CI/CD workflows Experience contributing across the full software development lifecycle Experience with modern frontend development (JavaScript, React, NPM, basic CSS) Ability to work both independently and collaboratively Preferred: Experience with containerization technologies (Docker, Kubernetes) Experience working with logging and monitoring systems (e.g., Logz.io, Elasticsearch, or similar tools) Understanding of cloud-native or SaaS architectures (scalability, resilience, multitenancy) Experience using agentic AI tooling (e.g., autonomous coding agents, Claude Code As well as being a part of something exciting everyday, you will also receive the following benefits: Annual salary + bonus A remote first culture! Flex PTO Health, Dental and Vision Insurance 13 Paid Holidays Company volunteer days What we do! NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/ #LI-Remote Salary range, depending on experience: $90,000—$120,000 USD

Gathering and documenting business requirements, managing projects, creating reports and dashboards, and optimizing business workflows. | Experience in business analysis, project management, Salesforce or similar CRM systems, and process documentation. | NMI seeks a self-motivated and creative individual to join NMI as a Revenue Operations Manager, Business Systems. This role focuses on gathering and documenting requirements, driving successful application implementations and enhancements, project management, analyzing business processes to improve business workflows, and identifying inefficiencies and areas for improvement. This role will serve as a bridge between business stakeholders and technical systems, ensuring that tools, data, and processes scale with NMI’s growth and directly support revenue-generating teams. Job Summary In this position, you will gather and document business requirements, manage projects, build reports and dashboards, provide user training, manage application data, test applications and collaborate with Sales, Marketing, and other teams to implement new and improve existing business processes. You will support the lifecycle of Revenue Operations applications and initiatives – from intake and prioritization through delivery and ongoing optimization - while balancing speed, quality, and long-term scalability Key Responsibilities: Gather and Document Business Requirements. Partner with stakeholders to understand objectives Manage projects for business applications including scope definition, timelines and dependencies Data Analysis Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function Create and Manage Dashboards and Reports that provide actionable insights Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs Troubleshooting Application Errors/Issues Data Management and Quality including validation, hygiene, and governance standards across systems Testing and Quality Assurance of Salesforce and related business processes to ensure changes meet requirements Analyzing Business Processes and Identifying Opportunities for Enhancements that improve productivity and data quality. Collaborate with Sales, Marketing, and other teams on defining and documenting business processes while acting as a trusted advisor on systems and data Additional Ad-Hoc responsibilities tied to supporting and remediating business application issues, as needed Preferred Skills & Experience: Project Management with the ability to manage multiple initiatives in parallel Business Analysis with a strong ability to translate ambiguous asks into clear, actionable requirements Writing Business Requirements and Process Documentation that can be consumed by both technical and non-technical audiences Knowledge of Sales Process and how systems support revenue generation. Experience with CPQ including quoting, pricing, approvals, and contract workflows (Salesforce -> Ironclad workflow experience a plus) Experience with creating and maintaining automations in Salesforce Flow and Process Builder Excellent communication skills and ability to simplify complex topics Creative, analytical mind with problem-solving aptitude Organized and able to work without close supervision in an evolving environment Attention to detail without losing sight of overall business goals Salesforce Administration Experience and/or Certification is highly preferred Experience in using the following additional applications is preferred: Zoominfo, Seismic, Workato, Zapier, Gong and Chili Piper As well as being a part of something exciting everyday, you will also receive the following benefits: A remote first culture! Flex PTO Health, Dental and Vision Insurance 13 Paid Holidays Company volunteer days What we do! NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/ #LI-Remote Salary range, depending on experience: $100,000—$115,000 USD

Design, build, and maintain scalable backend services and APIs, participate in code reviews, mentor peers, support monitoring and performance optimization, and contribute to CI/CD and observability improvements. | Bachelor's degree or equivalent, 5+ years commercial software development experience, proficiency in PHP backend development, experience with relational databases and caching, API design and security knowledge, CI/CD and automated testing familiarity, monitoring tools experience, containerization skills, and strong communication and mentoring abilities. | As a Senior Software Engineer on our Card Not Present team at NMI, you will play a key role in building and maintaining scalable, secure, and high-performing software solutions. You'll work closely with other engineers and QA to design solutions that meet product team requests, while contributing to code quality, mentoring peers, and supporting continuous improvement. Key Responsibilities • Design, build, and maintain backend services and APIs with a focus on scalability, maintainability, and performance. • Participate in technical discussions, code reviews, and knowledge sharing to drive best practices. • Actively mentor and support the growth of other engineers through collaboration and example. • Work with developers and QA to design solutions that align with product team requirements. • Support monitoring, troubleshooting, and performance optimization across systems. • Contribute to the evolution of CI/CD pipelines and observability tooling. • Stay current with emerging technologies and bring forward ideas to improve team efficiency and product reliability. Skills & Experience • Bachelor's degree in Computer Science, Information Technology, or equivalent experience. • Minimum of 5 years of experience developing complex software applications in a commercial environment. • Proficiency in backend development; PHP is preferred (Laravel, Symfony, or similar frameworks), but strong engineers from other stacks are encouraged to apply. • Experience with PHPStorm as a development environment (or willingness to adopt). • Strong understanding of relational databases (MySQL/PostgreSQL) and caching (Redis, Memcached). • Experience with API design and implementation (REST, GraphQL) and security standards (OAuth, JWT). • Familiarity with CI/CD practices and automated testing. • Experience with monitoring and observability tools: Datadog (preferred), Logz.io, Prometheus, Grafana, ELK stack. • Experience with containerization and orchestration (Docker, Kubernetes preferred). • Strong communication skills with the ability to mentor peers and contribute to a collaborative team culture. Bonus Skills • Experience with .NET or other modern backend languages for new development. • Familiarity with microservices architecture and event-driven systems. • Knowledge of infrastructure-as-code tools (Terraform, Ansible, or CloudFormation). • Exposure to frontend frameworks (React, Angular, Vue) for full-stack collaboration. As well as being a part of something exciting everyday, you will also receive the following benefits: • Annual salary of $90,000 - $120,000 + bonus • A remote first culture! • Flex PTO • Health, Dental and Vision Insurance • 13 Paid Holidays • Company volunteer days What we do! NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/ #LI-Remote

You will establish and scale the internal tax function, ensuring compliance with all tax legislation. This includes managing relationships with external advisors and overseeing domestic and international compliance. | A CPA and a Bachelor’s or Master’s in Accounting, Tax, or Finance are required. Candidates should have 6–10 years of progressive tax experience, ideally in public accounting and in-house corporate roles. | As the first dedicated tax hire at NMI, you will play a pivotal role in establishing and scaling our internal tax function. Reporting to our Global Controller, you will be responsible for building the tax function from the ground up, ensuring compliance with all local, state, federal, and global tax legislation. You will partner closely with finance, go-to-market and product teams, as well as with external advisors. In this hands-on role, you will support business expansion across multiple business units, develop the company’s tax strategies, and create the necessary processes and systems to support them. Key Responsibilities Manage relationships with external tax advisors, regulatory bodies, and auditors Oversee and manage all domestic and international compliance, including filings for income tax, sales and use tax, and Value Added Tax (VAT) Provide proactive tax advice to support new and existing products, cross-border transactions, and channel/go-to-market strategies Evaluate tax implications of pricing and revenue models in a multi-jurisdiction environment Provide guidance and leadership over tax focused initiatives, ensuring quality of deliverables across external and internal teams Serve as the primary contact for all tax-related inquiries ensuring timely filings and audit readiness Own annual tax provision requirements (ASC740) and related financial statement disclosures Support and develop a process for managing external PBC requests and establish and maintain a clear tax calendar to ensure all deadlines are met Develop financial modeling in support of tax planning and initiatives Requirements CPA required Bachelor’s or Master’s in Accounting, Tax, or Finance 6–10 years of progressive tax experience, ideally in a mix of public accounting and in-house corporate roles. Deep technical knowledge of tax compliance and reporting including income, sales and use, and payroll tax. Experience in a fast-paced or scale-up environment and experience implementing new tools, processes and procedures Excellent communication and interpersonal skills, with the ability to build rapport with internal and external stakeholders Payments industry experience highly desirable What Success Looks Like Success in this role means building a scalable tax framework as the company’s first internal tax leader—establishing compliant and efficient tax operations internationally. We Offer: A remote first culture! Flex PTO Health, Dental and Vision Insurance 13 Paid Holidays Company volunteer days Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path. What we do! NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US. #LI-Remote Salary range, depending on experience: $140,000—$170,000 USD

Lead the Extensions engineering team with hands-on coding and technical leadership, define scalable architecture, mentor engineers, and drive engineering best practices. | Extensive experience with C# and PHP production systems, technical leadership, mentoring, database proficiency, CI/CD, caching, messaging, containerization, observability, and strong collaboration skills. | Description: • Serve as the lead engineer for the Extensions team, balancing hands-on coding with technical leadership. • Write, review, and maintain high-quality, production-grade code in C# and PHP. • Define and evolve the architecture of services and applications to ensure scalability, maintainability, and performance. • Introduce tools, frameworks, and practices to improve developer experience and productivity. • Advocate for “you build it, you run it” culture and ensure team owns end-to-end lifecycle of software. • Mentor and coach engineers, guide planning and estimation, and break down complex technical work. • Communicate complex technical concepts to varied stakeholders and shape long-term technical strategy with leadership. • Identify risks and opportunities in technical direction and recommend solutions; influence engineering practices across the organization. Requirements: • Extensive professional experience building and supporting production systems in C# and/or PHP, including modern frameworks and libraries. • Proven experience as a technical leader, setting direction, making architectural decisions, and guiding a team toward long-term goals. • Demonstrated ability to mentor, coach, and elevate other engineers, raising the overall effectiveness of the team. • Proficiency with databases (e.g., SQL Server, MySQL), including schema design, optimization, and query tuning. • Strong knowledge of CI/CD pipelines, automated testing, and modern DevOps practices. • Strong knowledge of caching strategies and technologies (e.g., Redis, Memcached) for improving performance and scalability. • Experience with messaging and queuing systems (e.g., RabbitMQ, Kafka, SQS). • Hands-on experience with containerization/orchestration (Docker, Kubernetes). • Practical expertise in instrumentation and monitoring practices (Datadog, New Relic) and ensuring systems are observable and reliable. • Track record of establishing and enforcing engineering best practices (testing, code reviews, observability, alerting, security). • Demonstrated ability to balance hands-on coding with high-level technical leadership. • Strong collaboration and communication skills, working across product, QA, operations, and business stakeholders. • Bachelor’s degree in Computer Science or related field, or equivalent practical experience. Benefits: • Annual salary + bonus • A remote first culture! • Flex PTO • Health, Dental and Vision Insurance • 13 Paid Holidays • Company volunteer days

Lead and architect PHP-based applications, mentor engineers, ensure performance, security, and reliability, and collaborate cross-functionally. | Proven large-scale PHP development experience, database and caching expertise, CI/CD proficiency, API development skills, and leadership experience. | As the Tech Lead for our Card Not Present team at NMI, you will guide the technical direction, architecture, and execution of our core applications and services. You will collaborate with Product, SRE, and other engineering teams to deliver scalable, secure, and high-performing software solutions. This role combines hands-on PHP expertise with strong leadership, architectural vision, and the ability to mentor and inspire engineers. Technical Leadership & Mentorship • Lead a high-performing PHP development team, fostering a culture of collaboration, innovation, and continuous learning. • Mentor engineers, conduct code reviews, and guide the adoption of best practices in software engineering. • Partner with cross-functional teams to translate business requirements into robust technical solutions. Architecture & Design • Define and evolve the architecture of PHP-based services and applications to ensure scalability, maintainability, and performance. • Establish and enforce coding standards, design principles, and architectural guidelines. • Drive the adoption of modern frameworks, tools, and methodologies. Development & Delivery • Lead the design, development, and deployment of mission-critical PHP applications and platform components. • Ensure high-quality, maintainable code through peer reviews, automated testing, and CI/CD pipelines. • Collaborate with DevOps/SRE teams to optimize application reliability and performance. Performance, Reliability & Security • Work with SRE to maintain and improve system uptime, scalability, and latency targets. • Drive performance analysis, tuning, and optimization efforts. • Implement and uphold security best practices for PHP applications and supporting infrastructure. Continuous Improvement • Advocate for process improvements, automation, and modern engineering practices. • Stay informed on emerging trends in PHP, backend development, cloud services, and DevOps tooling. • Lead proof-of-concept initiatives for new technologies and frameworks. Required Skills & Experience Core Technical Skills • PHP Mastery: Proven experience architecting and developing large-scale PHP applications (preferably Laravel, Symfony, or similar frameworks). • Database Expertise: Strong skills with relational databases (MySQL/PostgreSQL) and caching technologies (Redis, Memcached). • CI/CD Pipelines: Proficiency with Jenkins, GitLab CI, or equivalent, including automated testing and deployment. • API Development: Expertise in designing, implementing, and securing RESTful and/or GraphQL APIs; knowledge of API gateways and authentication standards (OAuth, JWT). • Monitoring & Logging: Familiarity with tools like Prometheus, Grafana, ELK stack, or similar. Leadership & Collaboration • Strong track record of leading development teams and delivering complex software projects. • Excellent communication skills for engaging both technical and non-technical stakeholders. Ability to mentor engineers and drive alignment on technical direction. Bonus Skills • Experience with AWS, Azure, or GCP; containerization with Docker; orchestration with Kubernetes. • Familiarity with microservices architecture. Experience with automation tools like Ansible, Terraform, or Puppet. Scripting abilities in Bash, Python, or PowerShell. As well as being a part of something exciting everyday, you will also receive the following benefits: • * Annual salary of $130,000 - $160,000 + bonus • A remote first culture! • Flex PTO • Health, Dental and Vision Insurance • 13 Paid Holidays • Company volunteer days What we do! NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places. We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/ #LI-Remote