Nissan Motor Corporation

Manage dealer operations managers and fixed operations managers to achieve vehicle sales and customer satisfaction objectives across multiple districts. | Requires 10+ years progressive automotive dealer marketing and sales experience with at least 5 years in direct dealer-facing roles and management experience. | Location(s): Dallas, TX Job Schedule: Full-time Education Requirement: Bachelor's Sponsorship: No Come Drive Innovation with Us. We are currently looking for a Area General Manager to join our team in Dallas, Texas. Manages a group of Dealer Operations Managers (DOM) and Fixed Operations Managers (FOM) to achieve all new vehicle wholesale, retail, parts and accessory sales objectives, including commercial, for an assigned group of districts. In addition, promotes and supports all customer satisfaction and sales enhancing programs such as CPO and rental programs that drive customer loyalty and longer term results. Promotes DOM/FOM coordination to maximize area's and region's sales. Maintains routine contact with dealerships and monitors sales reports to ensure adequate coverage and support. Coaches DOMs and FOMs on sales operations assessments and improvement action plans and supports the most challenging dealer performance situations. Leads dealer facing corrective performance actions and decisions as directed by RGM, national Dealer Network Development and national Aftersales. Identifies best in class dealerships' practices and recommends incorporation into regional and national programs and policies. A Day in the Life: • Develops and manages assigned regional staff. Manages employees by establishing performance goals, allocating resources, assessing annual performance, and determining rotational/promotional recommendations. Monitors quality of work. Supervises and provides leadership, coaching, guidance, training, career counseling and staff development; interviews and selects employees; counsels and disciplines employees as necessary; recommends termination when appropriate. • Drive vehicle wholesale objectives by ensuring effective retail operations consulting that demonstrates potential ROI on sales; accentuates special wholesale promotions and reward opportunities; promotes optimum car mix and car flow and negotiating special accommodations for dealerships. • Conducts select dealership visits and reviews with assigned DOMs and FOMs to discuss all aspects of vehicle sales and aftersales operations in order to drive sales and meet wholesale and retail objectives.Routinely reviews sales and aftersales reports and financial statements to monitor financial strength and compliance with company standards and agreements. Monitors cash flow, inventory, and capital. Questions accuracy and accounting if needed. Improves financial strength through increased sales vehicle sales and effective inventory management. • Discusses and assesses current effectiveness of marketing and advertising plans in dealerships. Suggests new marketing programs and techniques providing proven results. Assists DOMs and FOMs in demonstrating potential positive impact on dealerships' financial statements to achieve dealership "buy-in" and support. Solicits additional regional promotional dollars to remain competitive with other brands. Assists DOMs and FOMs in determining success or failure of marketing efforts and expenditures. • Assists DOMs and FOMs with incorporating impacts of market representation changes into opportunities to maximize sales. Incorporates impact of newly opened and closed dealerships in assigned area into adjusted marketing and sales plans. • Understands other external consultant's services currently utilized or considered by dealership. Demonstrates value of Nissan/Infiniti programs and advice in comparison. Develops advertising and promotion plans to counter negativity resulting from any warranty issues. • Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership. Ensures that they comply with rules and requirements for incentive payments. Analyze reports and sales results and demonstrate programs' financial impacts on dealerships • Ensures dealer attention to the commercial NV, fleet and Leaf vehicles and related incentives for the dealership. Ensure they understand the NV versatility and process for adapting the vehicle for the customer and that DOMs train dealership in processes and techniques for sourcing, tracking and promoting the vehicle. Alerts sales specialists regarding opportunities within assigned area. • Monitors vehicle dealership inventories. Discusses day supply reports with DOMs and dealerships. Works with Rgl Vehicle Operations Mgr to propose adjustments to enhance future sales through improved car mix. Shares insights on changing model demands within Area to achieve continually effective regional model allocations. Works with DOM to address aged inventory issues and discuss sales and marketing plans to move vehicles. • Assess and monitor major issues relating to quality of customer interface and treatment practices in dealerships to drive customer loyalty. Participates in CSS reviews and addresses identified issues with dealerships. Identify and clone best practices and correct poor habits and practices. Share action plans for dealerships to enhance customer satisfaction. Ensure DOMs and FOMs are triggering effective training of sales and service associates and customer quality improvements. Monitor levels and amount of staff training and expertise. • Supports DOMs and FOMs with identification and correction of human resource issues in dealerships. Advises and assists dealership management with correcting management and staff performance through plans for documentation, feedback, coaching, and training. Recommends staff changes and terminations as appropriate. Identify causes for high levels of staff turnover and addresses issues with appropriate level of management. • Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales. • Leads dealer facing corrective performance actions and decisions as directed by RGM and national Dealer Network Development. Assigns and directs DOM and FOM with performance issues that may impact franchise. Ensures proper dealership performance documentation and communications relating to matters of good standing. May be requested to deliver official legal communications to sales managers and dealer principal in effective, sensitive and legally compliant manner. May also assists dealerships with logistics relating to opening and closing of operations. Who We're Looking for: Required: • Bachelor's degree in Business or related degree. Advanced post-graduate degree desired. • A minimum of 10 years of progressive marketing and sales experience within the automotive dealer support functions, including a minimum of five years working in a direct dealer facing role. • Previous experience as a Manager or Supervisor, providing leadership, coaching, guidance, training and contributing to staff development. Supervised subordinates or contractors with somewhat differentiated roles. Ability to influence the actions of others who may not be under direct control through relationship building skills. • Demonstrated knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products. Additional knowledge of sales related systems. • Proven ability to read and understand financial statements and other key operating reports and apply to strategies to improve sales. • Demonstrated ability to prioritize own schedules and organize workload effectively with minimal daily supervision. • Demonstrated ability to function effectively and remain productive in a virtual office environment • Ability to focus on the best interests of the dealership and Nissan. Can remain objective in the course of building relationships. • Dedication to meeting the expectations and requirements of internal and external customers. • Attentive to others opinions and perspectives. • Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. • Result driven even in the face of resistance or setbacks. • Understands dealer agreements and required performance and policy compliance for dealerships. • Ability to present ideas and analysis in an effective manner. • Ability to understand the complexities of situations and solicit assistance from others as needed. Desired: • Knowledge of automotive business operations and key management and sales operations experience as DOM, FOM, FSM and/or functioning in a regionally focused office management role is highly preferred. • Prior management experience in the areas of carflow, distribution, customer satisfaction, marketing, market rep and analytics are highly preferred. Travel: More than 50% to 75% day and overnight domestic travel. Residence within assigned area required. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included. Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to our employees and customers into the future. Irving Texas United States of America

Lead and manage dealer operations managers and fixed operations managers to achieve vehicle sales and customer satisfaction objectives across multiple districts. | Requires 10+ years progressive marketing and sales experience in automotive dealer support, 5+ years direct dealer facing role, leadership and coaching experience, and strong financial acumen. | Location(s): Dallas, TX Job Schedule: Full-time Education Requirement: Bachelor's Sponsorship: No Come Drive Innovation with Us. We are currently looking for a Area General Manager to join our team in Dallas, Texas. Manages a group of Dealer Operations Managers (DOM) and Fixed Operations Managers (FOM) to achieve all new vehicle wholesale, retail, parts and accessory sales objectives, including commercial, for an assigned group of districts. In addition, promotes and supports all customer satisfaction and sales enhancing programs such as CPO and rental programs that drive customer loyalty and longer term results. Promotes DOM/FOM coordination to maximize area's and region's sales. Maintains routine contact with dealerships and monitors sales reports to ensure adequate coverage and support. Coaches DOMs and FOMs on sales operations assessments and improvement action plans and supports the most challenging dealer performance situations. Leads dealer facing corrective performance actions and decisions as directed by RGM, national Dealer Network Development and national Aftersales. Identifies best in class dealerships' practices and recommends incorporation into regional and national programs and policies. A Day in the Life: • Develops and manages assigned regional staff. Manages employees by establishing performance goals, allocating resources, assessing annual performance, and determining rotational/promotional recommendations. Monitors quality of work. Supervises and provides leadership, coaching, guidance, training, career counseling and staff development; interviews and selects employees; counsels and disciplines employees as necessary; recommends termination when appropriate. • Drive vehicle wholesale objectives by ensuring effective retail operations consulting that demonstrates potential ROI on sales; accentuates special wholesale promotions and reward opportunities; promotes optimum car mix and car flow and negotiating special accommodations for dealerships. • Conducts select dealership visits and reviews with assigned DOMs and FOMs to discuss all aspects of vehicle sales and aftersales operations in order to drive sales and meet wholesale and retail objectives.Routinely reviews sales and aftersales reports and financial statements to monitor financial strength and compliance with company standards and agreements. Monitors cash flow, inventory, and capital. Questions accuracy and accounting if needed. Improves financial strength through increased sales vehicle sales and effective inventory management. • Discusses and assesses current effectiveness of marketing and advertising plans in dealerships. Suggests new marketing programs and techniques providing proven results. Assists DOMs and FOMs in demonstrating potential positive impact on dealerships' financial statements to achieve dealership "buy-in" and support. Solicits additional regional promotional dollars to remain competitive with other brands. Assists DOMs and FOMs in determining success or failure of marketing efforts and expenditures. • Assists DOMs and FOMs with incorporating impacts of market representation changes into opportunities to maximize sales. Incorporates impact of newly opened and closed dealerships in assigned area into adjusted marketing and sales plans. • Understands other external consultant's services currently utilized or considered by dealership. Demonstrates value of Nissan/Infiniti programs and advice in comparison. Develops advertising and promotion plans to counter negativity resulting from any warranty issues. • Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership. Ensures that they comply with rules and requirements for incentive payments. Analyze reports and sales results and demonstrate programs' financial impacts on dealerships • Ensures dealer attention to the commercial NV, fleet and Leaf vehicles and related incentives for the dealership. Ensure they understand the NV versatility and process for adapting the vehicle for the customer and that DOMs train dealership in processes and techniques for sourcing, tracking and promoting the vehicle. Alerts sales specialists regarding opportunities within assigned area. • Monitors vehicle dealership inventories. Discusses day supply reports with DOMs and dealerships. Works with Rgl Vehicle Operations Mgr to propose adjustments to enhance future sales through improved car mix. Shares insights on changing model demands within Area to achieve continually effective regional model allocations. Works with DOM to address aged inventory issues and discuss sales and marketing plans to move vehicles. • Assess and monitor major issues relating to quality of customer interface and treatment practices in dealerships to drive customer loyalty. Participates in CSS reviews and addresses identified issues with dealerships. Identify and clone best practices and correct poor habits and practices. Share action plans for dealerships to enhance customer satisfaction. Ensure DOMs and FOMs are triggering effective training of sales and service associates and customer quality improvements. Monitor levels and amount of staff training and expertise. • Supports DOMs and FOMs with identification and correction of human resource issues in dealerships. Advises and assists dealership management with correcting management and staff performance through plans for documentation, feedback, coaching, and training. Recommends staff changes and terminations as appropriate. Identify causes for high levels of staff turnover and addresses issues with appropriate level of management. • Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales. • Leads dealer facing corrective performance actions and decisions as directed by RGM and national Dealer Network Development. Assigns and directs DOM and FOM with performance issues that may impact franchise. Ensures proper dealership performance documentation and communications relating to matters of good standing. May be requested to deliver official legal communications to sales managers and dealer principal in effective, sensitive and legally compliant manner. May also assists dealerships with logistics relating to opening and closing of operations. Who We're Looking for: Required: • Bachelor's degree in Business or related degree. Advanced post-graduate degree desired. • A minimum of 10 years of progressive marketing and sales experience within the automotive dealer support functions, including a minimum of five years working in a direct dealer facing role. • Previous experience as a Manager or Supervisor, providing leadership, coaching, guidance, training and contributing to staff development. Supervised subordinates or contractors with somewhat differentiated roles. Ability to influence the actions of others who may not be under direct control through relationship building skills. • Demonstrated knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products. Additional knowledge of sales related systems. • Proven ability to read and understand financial statements and other key operating reports and apply to strategies to improve sales. • Demonstrated ability to prioritize own schedules and organize workload effectively with minimal daily supervision. • Demonstrated ability to function effectively and remain productive in a virtual office environment • Ability to focus on the best interests of the dealership and Nissan. Can remain objective in the course of building relationships. • Dedication to meeting the expectations and requirements of internal and external customers. • Attentive to others opinions and perspectives. • Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. • Result driven even in the face of resistance or setbacks. • Understands dealer agreements and required performance and policy compliance for dealerships. • Ability to present ideas and analysis in an effective manner. • Ability to understand the complexities of situations and solicit assistance from others as needed. Desired: • Knowledge of automotive business operations and key management and sales operations experience as DOM, FOM, FSM and/or functioning in a regionally focused office management role is highly preferred. • Prior management experience in the areas of carflow, distribution, customer satisfaction, marketing, market rep and analytics are highly preferred. Travel: More than 50% to 75% day and overnight domestic travel. Residence within assigned area required. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included. Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to our employees and customers into the future. Irving Texas United States of America

Lead and optimize dealership fixed operations to improve customer experience, profitability, and operational efficiency. | Requires bachelor's degree, 6+ years marketing and sales experience, 3+ years automotive analytical experience, and 2+ years dealer contact support role. | Location(s): Little Rock, Arkansas Job Schedule: Full-time Education Requirement: Bachelor's Sponsorship: No Come Drive Innovation with Us. We are currently looking for a SR FOM to join our team in Little Rock, Arkansas. Supports assigned dealerships to deliver top tier Customer Experience, Retention, Dealer Profitability and Purchase Loyalty through efficient operations, sales effectiveness and OEM representation efforts. Supports AGM with local logistical support for market representation decisions and related dealership implications. Works with district-facing Dealer Operations Manager to synergize operations. Partners with other districts to maximize regional and national Accessories, Parts, & Service (APS) opportunities. Districts may consist of 8 to 19 Dealerships depending on complexity and geographic factors. A Day in the Life: • Conduct routine dealership visits with Sales & Aftersales staff, dealership management, and Dealer Principal to assess all aspects of Aftersales operations. Provide consultative coaching and action plans geared toward improving Accessories, Parts, and Service (APS) opportunities. • Identify areas of improvement and partner with assigned dealerships to implement improvements and corrective actions that drive Customer Experience and Retention, Dealer Profitability, and Loyalty. • Assess accessories, parts, and service operations through routine contact and site visits utilizing the 5 Mindsets approach (Convenience, Quality, Competitiveness, Transparency, and Friendliness) to build a consumer value proposition. • Coordinate and align Aftersales Core Processes. Deliver training and implement programs by recommending NNA supporting tools, technologies, and proven service processes (Initiation, Reception, Communication, Delivery, and Follow-Up). • Work with the Regional Aftersales Manager (RAM) to monitor service staff expertise and training. Promote Technician Certification training and support employee recognition and achievements. • Review and monitor dealership marketing and advertising plans, assessing their effectiveness. Align dealer marketing, CRM, social media, website, eCommerce, and BDC platforms with NNA national and regional marketing initiatives. • Recommend, support, and execute the use of NNA tools, technologies, tablets, and marketing platforms. Introduce new marketing programs and techniques while demonstrating their potential positive financial impact on dealership performance. Regularly review APS sales reports to evaluate marketing effectiveness and expenditures. • Understand external consulting services currently utilized or considered by dealerships. Encourage the use of Nissan/Infiniti-approved parts vendors to improve dealer costs and supply. Demonstrate the business case for Nissan/Infiniti programs and provide comparative analysis. Develop advertising and promotion plans to mitigate negative impacts resulting from warranty-related issues. • Perform dealership financial statement and operational analysis to identify and recommend performance improvement opportunities in process efficiency, throughput, capacity, staffing, facilities, sales effectiveness, marketing, and industry best practices. Utilize Key Ratio Management aligned with NNA and industry benchmarks. Implement consultative sales techniques to develop, present, and execute action plans that drive key growth KPIs. • Improve sales effectiveness by reviewing NNA and industry benchmark data to uncover sales and profit opportunities in accessories, service lane commodity sales, internal sales, and wholesale operations. Identify and actively develop dealer engagement in Parts, Wholesale, and Accessory business activities. • Review APS performance reports with Dealer Principals and functional management regarding APS operations and compliance with company standards and agreements. Monitor cash flow, inventory, and capital related to APS operations. Assist the AGM and dealership management in improving financial strength through increased APS sales and operational effectiveness. Partner with Dealer Principals to establish goals that improve Fixed Absorption Rate and Return on Sales (ROS) and identify plans to achieve them. • Identify and evaluate human resource issues in dealerships. Assess staffing levels, competencies, and training needs. Advise and assist management in addressing performance concerns through documentation, feedback, coaching, and training plans. Identify causes of high staff turnover and work with management to resolve issues. • Educate dealership personnel on current incentive programs available for customers, sales associates, and dealerships. Assist management with implementation and proper application of these programs. Ensure compliance with incentive payment requirements. Analyze reports and sales results while demonstrating program financial impacts to dealership management. • Monitor parts inventories and understand dealership inventory tracking systems. Ensure inventory control practices and stock levels support timely customer service. Verify service operations are prepared to support commercial vehicles, fleet vehicles, electric vehicles, and specialty product lines. Promote NNA technologies in inventory management and sales operations. • Evaluate dealership sell-out and sell-in data, along with onsite inspections, to determine dealership parts loyalty. Identify obstacles and develop action plans to improve dealership profitability, sales effectiveness, customer retention, and brand loyalty. • Coordinate with DTMs and DTM Management to analyze customer interactions and service practices within dealership Parts and Service operations. Participate in CSI-focused reviews and address identified issues. Identify and replicate best practices. Develop action plans that improve customer satisfaction. Administer Goodwill decisions and authorizations. Monitor staff performance using real-time technology tools and customer satisfaction scores. Understand root causes of customer complaints and address them with dealership management. • Assist the AGM with Market Representation-related issues and actions within assigned dealerships as requested. • Maintain awareness of competing dealerships within the assigned market. Assist with market analysis and incorporate expansion opportunities into dealership operations to maximize Parts and Service sales. Consider the impact of newly opened or closed dealerships when developing marketing and sales plans. • Understand dealer agreements and required performance and policy compliance standards. Support the AGM in documentation and communications regarding dealership standing. Under AGM guidance, deliver official communications to APS Managers and Dealer Principals regarding dealership standing as it relates to APS operations. Understand appropriate protocols when addressing dealership standing matters. • Assist the AGM and dealerships with logistics related to dealership openings and closings. • Support dealership, district, regional, and national initiatives through participation in auto shows and special events promoting brand awareness and sales. Who We're Looking for: Required: • Bachelor's Degree in Business or a related field required. • Minimum of 6 years of progressive Marketing and Sales experience. • Minimum of 3 years of analytical experience in automotive industry specialties, including: Sales Operations Dealer Agreements Marketing Parts & Service Sales Reporting Market Representation Market Analytics Pricing Consumer Affairs Distribution Customer Satisfaction/Experience Advertising & Promotions Warranty Carflow and Mix Management Facilities/Merchandising CMM, Contests & Incentives Manufacturing • Experience may be gained within a dealership, regional office, headquarters, or manufacturing facility and may include Analyst, Regional Manager, or similar roles. • Minimum of 2 years in a dealer contact support role such as WDM, FOM, FSM, DOM, or equivalent is required for advancement to the senior level. • Working knowledge of word processing, spreadsheet applications, other PC applications, and relevant business systems. • Knowledge of sales-related systems and reporting tools. • Ability to prioritize schedules and organize workload effectively with minimal supervision. • Ability to remain productive and effective in a virtual office environment. • Ability to balance the interests of both the dealership and Nissan while maintaining objectivity. • Dedication to meeting the expectations and requirements of internal and external customers. • Ability to consider and respect diverse opinions and perspectives. • Ability to influence others through dealership expertise, sound recommendations, effective communication, credibility, honesty, and consistent follow-through. • Results-oriented approach, even when faced with resistance or setbacks. • Strong presentation, communication, and analytical skills. • Ability to understand complex situations and seek assistance when necessary. Desired: • Previous supervisory experience and sales experience are desirable. Travel Requirements: • More than 75% domestic travel, including both day and overnight travel. • Residence within the assigned district is required. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Built for Your Best: https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included. Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to our employees and customers into the future. Irving Texas United States of America

Lead dealer operations teams to achieve sales and operational goals across districts. | Bachelor's degree with 10+ years marketing and sales experience in automotive dealer support and leadership roles. | Location(s): Dallas, TX Job Schedule: Full-time Education Requirement: Bachelor’s Sponsorship: No Come Drive Innovation with Us. We are currently looking for a Area General Manager to join our team in Dallas, Texas. Manages a group of Dealer Operations Managers (DOM) and Fixed Operations Managers (FOM) to achieve all new vehicle wholesale, retail, parts and accessory sales objectives, including commercial, for an assigned group of districts. In addition, promotes and supports all customer satisfaction and sales enhancing programs such as CPO and rental programs that drive customer loyalty and longer term results. Promotes DOM/FOM coordination to maximize area’s and region’s sales. Maintains routine contact with dealerships and monitors sales reports to ensure adequate coverage and support. Coaches DOMs and FOMs on sales operations assessments and improvement action plans and supports the most challenging dealer performance situations. Leads dealer facing corrective performance actions and decisions as directed by RGM, national Dealer Network Development and national Aftersales. Identifies best in class dealerships’ practices and recommends incorporation into regional and national programs and policies. A Day in the Life: Develops and manages assigned regional staff. Manages employees by establishing performance goals, allocating resources, assessing annual performance, and determining rotational/promotional recommendations. Monitors quality of work. Supervises and provides leadership, coaching, guidance, training, career counseling and staff development; interviews and selects employees; counsels and disciplines employees as necessary; recommends termination when appropriate. Drive vehicle wholesale objectives by ensuring effective retail operations consulting that demonstrates potential ROI on sales; accentuates special wholesale promotions and reward opportunities; promotes optimum car mix and car flow and negotiating special accommodations for dealerships. Conducts select dealership visits and reviews with assigned DOMs and FOMs to discuss all aspects of vehicle sales and aftersales operations in order to drive sales and meet wholesale and retail objectives.Routinely reviews sales and aftersales reports and financial statements to monitor financial strength and compliance with company standards and agreements. Monitors cash flow, inventory, and capital. Questions accuracy and accounting if needed. Improves financial strength through increased sales vehicle sales and effective inventory management. Discusses and assesses current effectiveness of marketing and advertising plans in dealerships. Suggests new marketing programs and techniques providing proven results. Assists DOMs and FOMs in demonstrating potential positive impact on dealerships’ financial statements to achieve dealership “buy-in” and support. Solicits additional regional promotional dollars to remain competitive with other brands. Assists DOMs and FOMs in determining success or failure of marketing efforts and expenditures. Assists DOMs and FOMs with incorporating impacts of market representation changes into opportunities to maximize sales. Incorporates impact of newly opened and closed dealerships in assigned area into adjusted marketing and sales plans. Understands other external consultant’s services currently utilized or considered by dealership. Demonstrates value of Nissan/Infiniti programs and advice in comparison. Develops advertising and promotion plans to counter negativity resulting from any warranty issues. Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership. Ensures that they comply with rules and requirements for incentive payments. Analyze reports and sales results and demonstrate programs’ financial impacts on dealerships Ensures dealer attention to the commercial NV, fleet and Leaf vehicles and related incentives for the dealership. Ensure they understand the NV versatility and process for adapting the vehicle for the customer and that DOMs train dealership in processes and techniques for sourcing, tracking and promoting the vehicle. Alerts sales specialists regarding opportunities within assigned area. Monitors vehicle dealership inventories. Discusses day supply reports with DOMs and dealerships. Works with Rgl Vehicle Operations Mgr to propose adjustments to enhance future sales through improved car mix. Shares insights on changing model demands within Area to achieve continually effective regional model allocations. Works with DOM to address aged inventory issues and discuss sales and marketing plans to move vehicles. Assess and monitor major issues relating to quality of customer interface and treatment practices in dealerships to drive customer loyalty. Participates in CSS reviews and addresses identified issues with dealerships. Identify and clone best practices and correct poor habits and practices. Share action plans for dealerships to enhance customer satisfaction. Ensure DOMs and FOMs are triggering effective training of sales and service associates and customer quality improvements. Monitor levels and amount of staff training and expertise. Supports DOMs and FOMs with identification and correction of human resource issues in dealerships. Advises and assists dealership management with correcting management and staff performance through plans for documentation, feedback, coaching, and training. Recommends staff changes and terminations as appropriate. Identify causes for high levels of staff turnover and addresses issues with appropriate level of management. Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales. Leads dealer facing corrective performance actions and decisions as directed by RGM and national Dealer Network Development. Assigns and directs DOM and FOM with performance issues that may impact franchise. Ensures proper dealership performance documentation and communications relating to matters of good standing. May be requested to deliver official legal communications to sales managers and dealer principal in effective, sensitive and legally compliant manner. May also assists dealerships with logistics relating to opening and closing of operations. Who We're Looking for: Required: Bachelor’s degree in Business or related degree. Advanced post-graduate degree desired. A minimum of 10 years of progressive marketing and sales experience within the automotive dealer support functions, including a minimum of five years working in a direct dealer facing role. Previous experience as a Manager or Supervisor, providing leadership, coaching, guidance, training and contributing to staff development. Supervised subordinates or contractors with somewhat differentiated roles. Ability to influence the actions of others who may not be under direct control through relationship building skills. Demonstrated knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products. Additional knowledge of sales related systems. Proven ability to read and understand financial statements and other key operating reports and apply to strategies to improve sales. Demonstrated ability to prioritize own schedules and organize workload effectively with minimal daily supervision. Demonstrated ability to function effectively and remain productive in a virtual office environment Ability to focus on the best interests of the dealership and Nissan. Can remain objective in the course of building relationships. Dedication to meeting the expectations and requirements of internal and external customers. Attentive to others opinions and perspectives. Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. Result driven even in the face of resistance or setbacks. Understands dealer agreements and required performance and policy compliance for dealerships. Ability to present ideas and analysis in an effective manner. Ability to understand the complexities of situations and solicit assistance from others as needed. Desired: Knowledge of automotive business operations and key management and sales operations experience as DOM, FOM, FSM and/or functioning in a regionally focused office management role is highly preferred. Prior management experience in the areas of carflow, distribution, customer satisfaction, marketing, market rep and analytics are highly preferred. Travel: More than 50% to 75% day and overnight domestic travel. Residence within assigned area required. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included. Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to our employees and customers into the future. Irving Texas United States of America