NexGen Technologies, Inc.

Develop and execute go-to-market strategies, lead enterprise sales pursuits, and build relationships with decision-makers in the BPO and CX industry. | Requires 10+ years of sales experience in BPO/contact center outsourcing, proven record of closing large deals, and strong understanding of contact center technologies. | Job Description: • Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies. • Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close. • Identify and prioritize target markets, verticals, and accounts for long-term revenue growth. • Own and exceed quarterly and annual bookings, revenue, and margin targets. • Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities. • Create compelling value propositions and ROI models that differentiate NexGen in competitive bid environments. • Cultivate deep, trusted relationships with enterprise decision-makers, influencers, and procurement teams. • Collaborate with technology partners, system integrators, and channel alliances to expand market reach. • Ensure solutions leverage automation, AI, omnichannel contact center tools, and analytics to improve cost efficiency and customer experience. Requirements: • 10+ years of progressive sales experience in BPO, contact center outsourcing, CX solutions, or digital transformation services. • Proven track record of closing large, multi-year enterprise outsourcing deals ($5M+). • Strong understanding of contact center operations, omnichannel technologies, automation/AI platforms, and CX best practices. • Exceptional communication, negotiation, and executive-level relationship-building skills. • Established network of contacts with leading BPOs (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI). • Experience leading cross-functional teams in solutioning and proposal development. Benefits: • Competitive base salary plus uncapped commission/bonus plan • Professional development support • Industry certifications • Leadership growth opportunities

Design, develop, implement, and maintain application integrations using Azure Integration Services and Microsoft .NET, collaborating with cross-functional teams and ensuring quality and security standards. | 4+ years of software development experience with ASP.NET MVC/Core and Azure services, proficiency in C#, SQL, front-end web technologies, and ability to pass federal background screening and meet US work authorization requirements. | (REMOTE)        Company Information:   NexGen Technologies, Inc. is a leading IT services firm specializing in delivering innovative, high-quality solutions to our federal government clients. Our core competencies include IT professional support services, software development, cloud services, IT Operations, Agile project management, and GIS services.      Job Summary:    NexGen is currently seeking a Microsoft Azure Integration Services Developer who would be responsible for application, API, and integration development, using Azure Integration Services and Microsoft .NET. You will be working with a multi-disciplinary team that includes project managers, business analysts, and subject matter experts. You and the team design, develop, implement, and maintain all solutions and communicate your progress with stakeholders.  This is a remote position with occasional on-camera meetings.      Supervisory Responsibilities:    • There are no supervisory responsibilities.      Essential Duties and Responsibilities (as assigned):    • Assist in defining and reviewing requirements and use cases for the application. • Use the business process requirements to drive out application requirements and metrics. • Perform the detailed design of application and technical architecture components to meet the business process design and application requirements. • Validate the design with stakeholders and participate in quality management reviews to ensure that the application design and related work products satisfy the requirements. • Implement software requirements using Azure Logic Apps. • Configure, build, and test the application or technical architecture components. • Work with other staff to make sure that the configuration and custom components meet application requirements and performance goals. • Follow good security coding practices to ensure the application is free of most common coding vulnerabilities. • Participate in code reviews. • Participate in transitions of the application or technical architecture components to the testers. • Fix any defects and performance problems discovered during testing. • Inform the technical architect and project manager of any issues that may affect other areas of the project. • Provide application/technical support as needed. This may include installation of application releases into production. • Review and understand work plan. • Create technical and functional/end-user operational documentation for the software or system. • Plan and execute all required process steps as defined in our methodologies. • Anticipate, identify, track, and resolve issues and risks affecting the software or system. • Meet milestones and related effort/time commitments for assigned deliverables and provide work status, including estimated-time-to-complete (ETC) and actuals.  • Other duties may be assigned.      Technical Skills:    • Demonstrable skill in building application integration using Azure services using the following Azure services: • Azure Logic Apps • App Service • Azure Functions • API Management • Service Bus • Event Grid • Azure SQL Database • Azure Storage • 4+ years of experience in a software development role particularly with ASP.NET MVC/Core application and API development. • Proficiency in C#, SQL, front end development using HTML5, CSS3, JavaScript, and JQuery. • Skill in unit test, automation, or test-driven development.   Desired Skills (Preferred but not required):    • Azure DevOps CI/CD Pipelines • Azure Cosmos DB • Azure Data Factory • Azure AI Services • Microsoft Role-Based Certifications   Education:     • Bachelor's degree in IT/Software/Computer/Information Sciences, or Engineering, or Mathematics or any equivalent experience.   Additional Requirements:    • The successful candidate will also be able to pass background screening prior to employment.   • US Citizenship, or legal permanent residence, or US work authorization with minimum 3 years of continuous US presence is required due to federal contract requirements.      Physical Requirements:    • Must be able to remain in a stationary position 50% of the time.    • Must be able to consistently use a keyboard, mouse, computer, and other office productivity tools.    • Must be able to communicate and exchange accurate information in person, over the phone, and on and off camera with videoconferencing tools.    • Must be able to observe details at close range to assess document accuracy and to identify discrepancies in documents and data.    • Must be able to convey information clearly and effectively to team members and clients.    • For remote positions, a minimum standard internet speed for optimal performance of 50 x 25 (50 mbps download x 25 mbps upload) is required.    • For remote positions, a dedicated workspace, free from ongoing interruptions, is required to protect sensitive but unclassified federal information.       Compensation: $55 per hour to $75 per hour  (The successful candidate's starting pay will fall within the salary range provided and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions.)        NexGen Technologies, Inc., is an equal opportunity employer.          (Last Revision:  2025-09-17)    Remote About the Company: NEXGEN TECHNOLOGIES INC.