NEXCOM

Greeting guests, managing reservations, handling inquiries, and maintaining front desk operations. | At least 1 year of office or hospitality experience, with skills in customer service, clerical work, and possibly PMS systems. | Join Our Team as a Guest Service Representative Location: Navy Gateway Inns & Suites – Silverdale, WA ELIGIBLE FOR A $600 HIRING INCENTIVE (must meet eligibility req’t) Are you ready to be part of something meaningful? At NGIS Bangor—part of the Navy Exchange Service Command (NEXCOM)—we do more than provide lodging. We create a welcoming home away from home for service members and their families. To achieve that mission, we’re building a dependable, service-driven front desk team that works together to deliver outstanding hospitality—around the clock. We’re currently hiring Guest Service Representatives that may rotate shifts: days, swings, and night audit. This position will primarily be day and swing shift. This structure ensures that every team member gets to connect with guests during all parts of their stay—and helps keep things fresh and balanced. What You’ll Do As a Guest Service Representative, you’ll be the face of NGIS—greeting guests, supporting their needs, and ensuring they have a comfortable, worry-free stay. Your role will include: · Welcoming guests, checking them in and out, and assigning rooms · Answering phones, responding to questions, and assisting with reservations or cancellations · Using our property management system (PMS) to update guest information and process transactions · Handling guest requests, resolving issues, and escalating concerns when needed · Managing lost and found inquiries and logging maintenance requests · Keeping the front desk and lobby area clean, organized, and secure · Providing information about on-base amenities, hotel services, and local attractions · Supporting shift coverage on weekends, holidays, and during inclement weather This position requires flexibility, reliability, and a strong team mindset. You’ll be part of a rotating schedule to help ensure all shifts are covered fairly—and that our guests always receive consistent, high-quality service. What It Takes to Succeed · Customer service or office/clerical experience · Strong communication and multitasking skills · Flexibility to work a rotating schedule, including overnights, weekends, and holidays · Team-oriented with a professional, positive attitude · Ability to pass a background check · Valid driver’s license may be required Required Experience · 1 year of experience in progressively responsible work related to position to be filled. · 1 year general office clerical experience Preferred Experience · Hospitality or hotel front desk experience · Familiarity with PMS systems like Epitome · Cash handling or night audit reconciliation · Experience with military lodging operations is a plus The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family – and that’s why we offer a competitive federal salary & comprehensive benefit plan. Benefits begin on DAY ONE o Medical/Vision & Dental o 401(k) & Pension Plan o Life and Disability Insurance o Disabled Veteran Leave o Sick and annual leave accruals o Continuity of Employment Programs for Military Spouses o Tax Free shopping, worldwide, at any Navy Exchange location o Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! o Employee Assistance Plan (EAP)* § *Includes LifeMart Discount Savings Program If you are ready to grow, serve a meaningful mission, and join a team that values balance and teamwork—apply today. Let’s build something great together. GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.

Assist with budget preparation, financial reporting, and data analysis to support the Finance Department. | Currently enrolled in an accredited college or university with interest or coursework in finance or accounting. | Job Summary: This intern supports the Finance Department by assisting with budget preparation financial reporting and data analysis to ensure accurate tracking and control of organizational funds. The role provides practical experience in applying accounting principles utilizing financial software and contributing to high-level fiscal planning and forecasting processes. Duties and Responsibilities: Interns job duties are specified in the Individual Assignment Plan developed by the hiring Code department. **APPLICATIONS WILL BEGIN TO BE REVIEWED BY THE HUMAN RESOURCES DEPARTMENT ON JANAURY 5, 2026** The applicant must be currently enrolled in an accredited college or university.

Assist customers, process transactions, manage inventory, and maintain checkout area. | High school diploma or equivalent, basic math skills, and ability to work flexible hours. | Job Summary: As a Cashier you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining check-out area appearance. - Moving and re-stocking bags packaging materials labels. Sales - Interact with customer to ensure they found everything they needed. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Maintaining change funds and accounts for sales receipts. - Completing various forms of paperwork reports and reconciliation. Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories . Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. QUALIFICATIONS - Product Knowledge. - Knowledge of Point-of-Sale systems. Experience - Retail or relevant work experience preferred but not required. Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. No experience required. High school graduate or equivalent preferred.

Engaging with customers, processing transactions, restocking merchandise, and maintaining store appearance. | Basic retail skills, POS system knowledge, strong communication, math skills, and team work. | About the position Responsibilities • Proactively engage and make a connection with customers • Asking questions and listening to customer s needs • Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card • Provide premier customer service • Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes • Maintaining check-out area appearance • Moving and re-stocking bags packaging materials labels • Interact with customer to ensure they found everything they needed • Make suggestions to customer on latest trends and current promotions based on customer s individual needs • Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer • Maintaining change funds and accounts for sales receipts • Completing various forms of paperwork reports and reconciliation • Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed • May participate in periodic inventories • Adherence to assigned work schedule • Accurate and complete follow through on work assignments • Other Duties as assigned Requirements • Product Knowledge • Knowledge of Point-of-Sale systems • Retail or relevant work experience preferred but not required • Strong interpersonal and communication skills • Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals • Ability to effectively communicate with customers peers and management • Ability to communicate on the telephone with proper etiquette • Basic math functions such as addition subtraction multiplication and division • Ability to use a calculator and calculate percentages • Must be able to make change in American monetary units • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business • Ability to work as part of a team and take initiative independent of direct supervision • Enthusiastic friendly and energetic with a desire to provide outstanding service • Available to work a variety of hours which may include early mornings evenings weekends and holidays