Newsela

Lead and develop a team of enterprise customer success managers, manage a portfolio of large enterprise accounts, and drive renewal and growth strategies. | Over 10 years in customer success or account management, with at least 3 years managing teams, proven revenue retention and growth, and strong enterprise stakeholder engagement. | We are seeking a seasoned Enterprise Customer Success Director who combines world-class customer management expertise with strong commercial acumen. This role will lead a team of Enterprise Customer Success Managers (CSMs) and own the retention and growth of our most strategic, $20MM+ Enterprise segment. You will be responsible for driving long-term value creation across our largest and most complex customers (e.g., districts with 20,000+ students). You will partner closely with Sales, Product, and Executive Leadership to ensure our enterprise clients achieve measurable outcomes while identifying and executing on growth opportunities. In this role, you will: Team Leadership & Development Lead, mentor, and inspire a team of high-performing Enterprise Customer Success Managers, fostering a culture of accountability, data-driven decision-making, and excellence. Manage team performance against key performance indicators (KPIs) such as Gross/Net Revenue Retention (GRR/NRR), customer health scores, and product adoption metrics. Drive the professional development of the team, coaching CSMs on executive engagement, complex negotiation, and strategic account planning. Own enterprise CS capacity planning, including headcount planning, role design, and coverage models to support segment growth and retention goals. Scale the team's processes and capacity to support future growth in the Enterprise segment. Customer Leadership & Strategic Management Serve as the executive-level point of contact for Enterprise customers, shaping long-term partnership strategies. Understand customers’ business objectives deeply and proactively guide them toward maximizing value from our solutions. Build and maintain trusted C-suite relationships to influence roadmaps, align on strategic priorities, and ensure renewal stability. Own executive-level risk escalation and intervention strategies for at-risk enterprise accounts, partnering with internal leadership to stabilize and retain key customers. Stay closely attuned to enterprise market trends and evolving customer needs, translating insights into expansion strategy, account planning, and Product feedback. Commercial Ownership & Growth Own the Enterprise book of business for renewals and expansion; deliver against gross and net revenue retention targets. Set and drive the enterprise renewal strategy, ensuring early risk identification, clear deal paths, and disciplined execution across the team. Identify, scope, and pursue upsell/cross-sell opportunities based on customer needs, market trends, and product capabilities. Partner with Sales on the co-creation of account plans with clear commercial targets and growth paths. Lead executive business reviews that drive strategic alignment and unlock new revenue cycles. Operational Excellence Establish and own the rigor of the renewal forecasting process for the Enterprise segment, providing reliable revenue projections to Finance (FP&A) and Sales Leadership. Leverage data-driven insights to forecast account health, renewal risk, and expansion potential with high accuracy. Build scalable processes that improve enterprise engagement, adoption, and maturity while minimizing churn drivers. Ensure best-in-class onboarding, value realization, and lifecycle management for enterprise customers by leveraging customer lifecycle tooling and data. Cross-Functional Influence Clearly articulate enterprise customer health, priorities, and value narratives to executive stakeholders, informing go-to-market and product decisions. Collaborate with Product to represent the voice of the enterprise customer and influence roadmap priorities. Work with Marketing and Enablement to document and communicate enterprise success stories, proven value drivers, and use cases. Partner extensively with Finance (FP&A) and RevOps to refine commercial models, renewal playbooks, and improve revenue projection accuracy. Why you're a great fit: Required Qualifications 10+ years of progressive experience in Customer Success, Account Management, or related roles, with a minimum of 3 years managing and mentoring a high-performing team. Proven track record of meeting or exceeding renewal and expansion revenue targets for a book of business exceeding $10MM. Strong commercial instincts with fluency in enterprise buying cycles, value frameworks, and negotiation strategies. Executive presence and the ability to communicate complex ideas to C-suite stakeholders in large-scale Enterprise organizations (e.g., 20,000+ student districts). Demonstrated ability to navigate large, matrixed organizations and influence without authority. Willingness to travel regularly to meet with key account stakeholders Strong operational discipline and demonstrated experience owning revenue forecasting and renewal pipeline management. Preferred Qualifications Experience in K-12 EdTech or broader Enterprise SaaS/technology environments. Demonstrated experience partnering with RevOps and FP&A to improve forecasting models and renewal playbooks. Strong analytical skills with comfort in financial modeling, unit economics, and data-driven storytelling. Familiarity with customer lifecycle tooling (Gainsight, Salesforce, etc.) and integrating these tools with other revenue systems. Base compensation: $120,000 - $130,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience. Why you’ll love working at Newsela: Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul. Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs! Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security. Time Off: Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st). Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela. Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose. #LI_DNI

Lead operational excellence initiatives, develop customer success insights, and manage systems and processes to improve customer retention and renewal outcomes. | 7-10+ years in Customer Operations or SaaS, expertise in CS analytics and tools, experience in SaaS environment, people management skills | The Senior Manager, Customer Operations is a strategic and hands-on leader responsible for driving operational excellence, insight-led decision making, and scalable execution across the Customer organization with a primary focus on Customer Success. This role partners closely with Customer leadership and the Head of Customer Operations to translate data, trends, and customer signals into action that improves adoption, retention, renewal outcomes, and overall customer health. As the senior operations leader, this role owns GTM tooling enhancements, custom analytics, process design, and change management. They serve as the connective tissue between Customer Success, Data & Analytics, Product, Sales, Support, and Marketing—ensuring our customer teams are equipped with the right insights, workflows, and systems to proactively manage risk and drive customer value. This role manages a Senior Analyst, Customer Operations role, providing direction, prioritization, and coaching, while remaining deeply involved in strategy, analysis, and execution. In this role, you will: Strategic Ops Partnership & CS Leadership Support Act as the primary operational partner and right hand to customer leadership, and a trusted operational partner to Customer Success Managers/Leaders. Provide ongoing trend analysis and insights to inform strategy, forecasting, renewals, and risk mitigation. Lead regular cross-functional forums to present data-driven insights on customer risk, adoption gaps, and renewal health, and collaborate with CS leadership to align on and support resulting action plans. Package [product usage] customer-ready insights and narratives that CSMs can confidently share with customers. Support change management efforts tied to new tools, processes, motions, or organizational shifts. Customer Success Data, Insights & Analytics Partner with the Data & Analytics (DAS) team to define, build, and maintain key CS dashboards for both internal leadership and customer-facing use. Own CS data governance, including definitions, QA, validation, and consistency across tools and reports. Serve as the liaison between Customer Success and DAS, translating CS needs into clear data specifications and priorities. Oversee intake, prioritization, and scoping of CS data requests. Deliver actionable insights related to: Renewals and forecasting Customer risk and churn prevention Activation and product adoption Coverage models and capacity planning Tools & Systems Ownership Partner with the Optimization team to administer, optimize, and evolve CS tools, including Gainsight, Salesforce (CS workflows and reporting), and Gong (CS use cases and insights) Provide clear operational requirements and use cases Support configuration, administration, and ongoing system hygiene Serve as primary CS point of contact for SFDC and CS tooling updates, ensuring timely communication back to the Success org Design and enable workflows for renewals, activation, risk management, and coverage. Ensure tools are configured to support scalable, repeatable CS motions. Work with our enablement team to lead systems training across Gainsight, Gong, Tableau, Salesforce, and related tools. Process Design & Execution Excellence Design, document, and continuously optimize Customer Success processes, policies, and operating rhythms to ensure consistent execution and system adoption across the CS organization. Establish clear standards for CS execution by defining how core motions (e.g., renewals, risk management, account planning) should be run in practice, and monitoring adherence and effectiveness. Partner with CS managers and leaders to ensure CS systems are used optimally in day-to-day execution by reinforcing correct workflows, data hygiene, and process alignment across Gainsight, Salesforce, Gong, and analytics tools. Identify execution gaps and friction points through system usage, data quality, and CSM behavior patterns, and partner with CS leadership to drive targeted process or system improvements. Partner cross-functionally with Product, Sales, Marketing, and Support to align operational workflows, handoffs, and shared expectations across the customer lifecycle. People Management Manage and develop the Senior Analyst, Customer Operations. Set priorities, provide coaching, and ensure high-quality execution across analytics, tooling, and operational support. Elevate the analyst’s work from tactical execution to insight-driven impact. Why you’re a great fit: 7–10+ years of experience in Customer Operations, Revenue Operations, Customer Success Operations, or a related function in a high paced, SaaS environment.. Deep expertise in CS analytics, dashboards, and insight generation tied to retention and renewals. Hands-on experience administering and optimizing Gainsight and Salesforce; Gong and Tableau experience strongly preferred. Proven ability to translate data into actionable insights and operational change. Experience partnering closely with senior customer leadership. Proven ability to design scalable processes, drive consistent execution, and lead operational change. Prior people management experience required. Exceptional communication skills, with the ability to influence across functions. Base compensation: $130,000 - $150,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience. Why you’ll love working at Newsela: Health & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul. Work From Home: Almost all of our roles are fully remote - tech stipend included! Supporting ALL Families: Supplemental programs and time off to take care of your family and yourself. Time Off: Flexible PTO to recharge, including Sabbatical Leave Inclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes. Professional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality. Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.

Create, transfer, configure, review, and validate assessment items aligned with standards and cognitive rigor for K-12 assessments. | Experience as assessment item author/reviewer, familiarity with standards and TEIs, K-12 teaching or assessment team experience, meticulous quality control skills. | What do Assessment Item Specialists do? The Assessment Item Specialist (Freelance Contributor) is a critical role that directly contributes to the expansion and quality of the Newsela Item Bank. This item bank supports Formative, a collaborative assessment platform designed to help educators, grade-level professional learning communities, schools, and districts deliver data-informed instruction by connecting daily checks for understanding, common assessments, and comprehensive, high-quality interim assessments. In this role, you will leverage your expertise in educational standards, instructional practice, and rigorous quality control to develop, refine, and prepare test items that match the cognitive rigor and content alignment of state summative assessments. Your work ensures that the Newsela Item Bank has the depth and rigor necessary for educators to create meaningful, standards-aligned assessments. This role primarily focuses on content expertise, rigorous item review, and accurate digital content creation in English Language Arts, Math, Science, or Social Studies. Core Responsibilities • Standards-Aligned Item Development: Create original assessment items (questions, tasks, and accompanying stimuli) that are precisely aligned to specific educational standards, matching the content and cognitive rigor of state summative assessments. • Assessment Content Transfer: Prepare, upload, and format existing common assessments and released items from external district and state sources into the Formative platform, making them immediately usable by districts. • Item Production & Configuration: Use our platform to produce and configure technology-enhanced items (TEIs), ensuring accurate technical functionality, metadata tagging, and adherence to assessment specifications. • Quality Assurance and Item Review: Conduct thorough, systematic reviews and edits of assessment items generated by third-party vendors, ensuring all content is fair, unbiased, free of error, and meets rigorous content and editorial quality standards for educator use. • Content Alignment and Rigor Validation: Validate item alignment to content standards (e.g., CCSS, state-specific standards) and evaluate the Depth of Knowledge (DOK) or cognitive rigor of items to ensure they are appropriate for measuring student proficiency. • Platform Feedback: Provide expert feedback and recommendations on content creation tools and item bank product features to enhance efficiency, quality control, and the overall assessment development workflow. Who You Are In order to be successful in this role, Assessment Item Specialists (Freelance Contributors) should have the following experience and abilities: Experience • Direct, demonstrable experience as an Assessment Item Author and Reviewer across one or more content areas (e.g., English language arts, Math, Science, Social Studies) • Deep familiarity and successful application of standards alignment principles, including key educational frameworks (e.g., CCSS, NGSS, specific state standards) • Prior engagement with authoring technology-enhanced items (TEIs) • K-12 classroom teaching experience (3+ years preferred) or direct work with district curriculum and assessment teams • Proven track record of managing and delivering high-quality content production under deadlines, with meticulous attention to detail and editorial quality Knowledge • Comprehensive understanding of educational assessment methodologies, including the purpose and design of formative, common, and summative assessments • Expert knowledge and application of frameworks like Depth of Knowledge (DOK) or other cognitive rigor models (e.g., Bloom's Taxonomy) to accurately classify and create challenging assessment items • Thorough grasp of established style guides, editorial best practices, and the critical elements required for quality control in assessment publishing (e.g., fairness, bias, readability, and accessibility) • Strong foundational knowledge of current K-12 instructional strategies and curriculum design principles to ensure items are relevant and measure intended learning outcomes • Awareness of current trends and best practices related to technology-enhanced item (TEI) functionality Who We Are One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child may have unique learning preferences, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments and tools, we provide teachers with digital content at five reading levels - from +100 of the best sources - that is relevant to the diverse backgrounds and interests of their students. Since we started in 2013, we've established a presence in 90% of U.S. K-12 schools and over 2.5M teachers and 37M students have registered with Newsela.

Contribute to content leveling, assessment, vocabulary, translation, proofreading, and curriculum development for educational content. | Experience or skills in content creation, editing, assessment, translation, or curriculum development, with a commitment to engaging and culturally responsive educational resources. | What do content contributors do? Our contributors are the foundation for all of the engaging content we produce at Newsela. We utilize contributor talent to do the following tasks: • Level content • Assessment writing • Vocabulary writing • Translation (Spanish) • Proofreading • Curriculum development • ...and more! Who are our contributors? Our contributors bring a wide variety of experiences to the table. They are journalists, writers, editors, and educators, to name a few. Some are content-matter experts, or have experience producing children’s content. No matter the experience, they are united by their: • Commitment to developing engaging, student-centered, and culturally responsive resources • Passion for improving the lives of teachers and students • Attention to deadlines How do I apply, and what happens next? Do you think you would be a good fit for one (or more) of our tasks? Great! We’d love to hear from you. Please complete the information below. When you submit this, your resume and application will be added to our database, and should we recruit for any tasks that match your skills and experience, we will reach out to you. Please note that while we recruit for freelance work on a rolling basis, our needs change rapidly and applying to this interest pool does not guarantee you will be contacted. About Newsela Newsela is an Instructional Content Platform that combines engaging, leveled content with integrated formative assessments and insights to supercharge engagement and learning in every subject. Students and teachers use Newsela to find digital content from 100+ of the best sources—from National Geographic to NASA, Biography.com to Encyclopedia Britannica, the Washington Post to the Wichita Eagle. Content is instructionalized to meet students where they are, with interactive tools and analytics to take them where they want to go. Newsela has become an essential solution for schools and districts, with a presence in over 90% of U.S. K-12 schools. Newsela is the content platform for the connected classroom. Looking for more information? Check out our Contributor site! https://www.newselacontributors.com/apply

Build and manage a sales pipeline, develop leads, and close deals with school districts across various segments. | Proven sales experience in SaaS or digital education solutions, ability to build relationships with district decision-makers, and knowledge of sales forecasting and methodologies. | We are inviting professionals with a background in full-cycle sales and education/edtech who are thinking about their next move or looking for a new opportunity. Please note this does not necessarily mean we have a current opening. We are expanding our talent pool for our ongoing Sales Representative openings across the United States in our different segments including School, SMB, Mid-Market, and Enterprise sales. Newsela's Sales Representative Talent Pool is designed to: • Help us continually hire great talent for our frequent Sales Representative openings in School, SMB, Mid-Market, and Enterprise Sales. • Provide an opportunity for candidates interested in joining Newsela to learn about our Sales Representative role and the team. Newsela's Talent Pool process: You will express your interest through an application. On completion, you will be added to our growing talent pool and contacted as new opportunities arise. Why you’re a great fit: • School Sales Rep: You are a proven Sales Rep with 1+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to schools • School segment: This segment encompasses schools of all sizes • SMB Sales Rep: You are a proven new business focused Sales Rep with 2+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to districts • SMB segment: 1 - 3,000 students enrolled in the district • Mid-Market Sales Rep: You are a proven, new business focused Sales Rep with 3+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to districts • Mid-Market segment: 3,000 - 20,000 students enrolled in the district • Enterprise Sales Rep: You are a proven, new business focused Sales Rep with 5+ years hitting or exceeding your quota of selling SaaS products or digital education solutions to districts • Enterprise segment: 20,000 students or more enrolled in the district • You have a strong background in lead generation and business development • You have demonstrated expertise in networking, prospecting, building pipeline, forecasting accuracy, and closing • You have knowledge of MEDDPICC or other sales methodology • You have experience forecasting SaaS business • You have drive, self-awareness, and coachability The role: As a Sales Representative, you will be part of a regional sales team and the overall face of Newsela in the market. You’ll be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s suite of products to bring engaging reading content to districts. In your day to day, you will do everything from pipeline management and forecasting to designing lead generation campaigns and managing sales through the entire lifecycle. You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy. Why you’ll love this role: • You will get to represent the future of education, enhance how schools & districts and teachers engage students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners • As an individual contributor who is part of a regional sales team, you will have the opportunity to own your territory, manage the entire lifecycle of a sale, and build new business relationships that bring Newsela’s solution to classrooms • In addition to achieving your own revenue targets, you will get to work with an enthusiastic, cross-functional team to catapult Newsela’s growth as we scale our national sales organization Compensation: We offer a competitive base salary, uncapped commission, and benefits. On-target commission may vary slightly based on territory. School: • Base: $60,000 • On-target commission: $60,000 • On-target earnings: $120,000 SMB: • Base: $70,000 • On-target commission: $69,500 • On-target earnings: $139,500 Mid-Market: • Base: $100,000 • On-target commission: $110,000 • On-target earnings: $210,000 Enterprise: • Base: $125,000 • On-target commission: $150,000 • On-target earnings: $275,000 Why you’ll love working at Newsela: • Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul. • Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs! • Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! • Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security. • Time Off: Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st), and Sabbatical Leave offered at tenure. • Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela. • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose. #LI-Remote

Curate, edit, and occasionally author STEM content for K-12 education, collaborating with teams to ensure standards alignment, accessibility, and engagement. | 3+ years of experience in STEM content development, published editing experience in STEM, knowledge of science and math standards, and familiarity with educational publishing and technology. | The role: We’re seeking a skilled, creative Learning Experience Designer - STEM Editor to curate and produce high-quality science, technology, engineering, and math articles, images, and videos for Newsela. You bring expertise in STEM writing and editing, a sharp sense of what engages students, the ability to support diverse learners through accessible design, and fluency with curriculum standards and instructional best practices. In this role, you will curate, edit, and occasionally author student- and teacher-facing STEM content; coordinate freelance writers and editors; and ensure every asset meets our standards for engagement, instructional value, accuracy, and accessibility. You’ll collaborate closely with STEM learning designers, editors, product managers, and software engineers to deliver compelling, standards-aligned materials, and you’ll leverage AI tools to streamline ideation, drafting, editing, and quality checks. Why you’ll love this role • Drive real classroom impact: Curate and refine standards‑aligned STEM articles, assessments, images (photos, illustrations, and graphics), and videos for K–12 from content partners; occasionally author nonfiction articles/assessment items; ground choices in current literacy, STEM, assessment, and educational‑media research. • Edit with autonomy and craft: Own content selection and leveling; write age‑appropriate copy (from captions to assessment items to full articles) with a strong editorial lens for clarity, accuracy, readability, clean prose, and consistent tone across grades and STEM domains. • Produce with quality and speed: Review content for standards alignment and help suggest tooling to assist in this process; run final QA (metadata, guidelines, best practices); leverage AI for ideation, drafting, editing, and quality checks; streamline workflows to cut time‑to‑publish without sacrificing quality. • Collaborate and give feedback: Coordinate freelancers with actionable feedback to maintain quality and consistency; partner with Ops and cross‑functional teams, keep work transparent in production tools, lead or contribute initiatives that meet teacher and student needs, and earn trust to work independently and innovate. Why you're a great fit: • 3+ years of professional experience in STEM content development for a publisher or educational technology company. • Published writing and editing experience with a strong preference for prior experience specifically writing or editing STEM content. • Strong knowledge of science and math standards and STEM instruction • Experience designing lessons and assessments for various grade levels (K-8 preferred). • Familiarity with educational publishing standards and instructional technology. • Ability to manage multiple projects and meet deadlines. • Proficiency with content authoring tools (e.g., Google Suite, Microsoft Office, Learning Management Systems, and digital curriculum platforms). • Comfort with and enthusiasm for using AI in the content development process. Compensation: • Base compensation range: $62,000 - $70,000 per year. • Total compensation for this role also includes incentive stock options and benefits. #li-remote

Lead technical discovery and solution mapping for assessment products, deliver demos and proofs, translate district needs into implementation plans, and mentor peers on assessment strategy. | 5+ years K-12 education experience with expertise in assessment design or instructional coaching, familiarity with standards-based grading and curriculum alignment, and strong collaboration skills. | The role: As a Solutions Architect, Assessment & Analytics, you will be a key member of Newsela’s Customer Solutions team, dedicated exclusively to the Formative product within the Balanced Assessment Suite. You’ll serve as the lead strategist for aligning Formative to district assessment goals—spanning formative, common, and benchmark practices. Reporting to the Manager of Customer Solutions, you’ll partner with Account Executives and Product teams to deliver technical wins through assessment-aligned discovery, solution design, demo delivery, and proof validation. What you'll do: • You will lead technical discovery and solution mapping for strategic opportunities involving Formative by Newsela. • You'll architect and deliver tailored demonstrations and proofs that show how Formative solves for real-time feedback, instructional alignment, and assessment consistency. • You will translate complex district needs into practical implementation recommendations and proof plans. • You will surface field insights to the Product and Content teams to inform future roadmap development. • You'll develop and maintain reusable assets, including demo templates, solution briefs, and configuration best practices. • You will mentor peers across the Solution Architect team on assessment strategy and best practices for Formative positioning. • You'll support RFP strategy and technical documentation for Formative-related custom content or security needs. Why you'll love this role: • You will support how schools and districts integrate real-time assessment into their instructional cycles. • You will elevate Formative's position in the assessment landscape by connecting platform capabilities to daily instructional and leadership goals. • You will directly influence how districts close feedback loops and act on student learning data in real time. Why you're a great fit: • 5+ years of experience in K–12 education, with expertise in assessment design, instructional coaching, or curriculum and instruction. • Demonstrated experience designing, implementing, or supporting common or formative assessments at the school or district level. • Ability to craft clear, strategic narratives that link instructional goals to technical capabilities. • Familiarity with standards-based grading, curriculum alignment, data literacy, and differentiated instruction. • Strong collaboration and communication skills; experience working in cross-functional teams, including sales, product, and content. • Proficiency with digital assessment platforms. Preferred Qualifications: • Experience in a district assessment team, data and innovation role, or a curriculum and instruction leadership position. • Prior work in educational technology sales, customer success, or solutions consulting. • Comfort navigating assessment-related data and translating it for instructional decision-making. • Deep understanding of assessment equity, feedback practices, and universal design principles. Compensation: Base salary: $105,000 - $110,000 On-target commission (OTC): $20,000 On-target earnings (OTE): $125,000 - $130,000 Total compensation for this role also incentive stock options and benefits. About Newsela: One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child may have unique learning preferences, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments and tools, we provide teachers with digital content at five reading levels -- from +100 of the best sources -- that is relevant to the diverse backgrounds and interests of their students. Since we started in 2013, we’ve established a presence in 90% of U.S. K-12 schools and over 2.5M teachers and 37M students have registered with Newsela. Disclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to jobs@newsela.com if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela.

Manage multiple projects by defining scope, tracking milestones, assessing risks, and communicating status across teams to ensure timely delivery of business initiatives. | 5+ years project management experience, strong vendor management skills, excellent communication, organizational skills, and ability to work in fast-paced environments; Agile/Scrum and Jira experience preferred. | The role: • We are looking for a Project Manager to join our Business Operations team. • Reporting to the Manager of Business Operations, you will be responsible for driving structured project execution across teams by creating and maintaining key project documentation, including project charters, scope definitions, timelines, and resource plans. You will collaborate closely with business partners to define, document, and optimize business solutions. Your work will include developing process models and business requirements, ensuring clarity and alignment across stakeholders. • You will also proactively assess risks, track milestones, and establish contingency plans for high-risk deliverables. You will communicate priorities, risks, issues, and schedules to leadership while developing presentation materials to facilitate decision-making. Your ability to anticipate challenges, drive alignment, and adjust project timelines as needed will be critical to ensuring the successful and timely delivery of key initiatives. Why you’ll love this role: • You will have the opportunity to work across multiple functions within Newsela, managing high-impact projects that improve operations and enhance the solutions we provide to our customers. You will work closely with stakeholders from Sales, Customer Success, Product, and Engineering, helping to optimize the systems and processes that drive business efficiency. • Your contributions will play a key role in expanding and improving how Newsela’s products are adopted in K-12 classrooms nationwide. By implementing structured project management best practices, you’ll help ensure that engaging, culturally responsive learning content reaches more students and teachers. • Project Management • Responsibility: • Ensure timely delivery of project deliverables by managing dependencies, resolving escalations, and taking corrective actions as needed. • Define project scope, objectives, and deliverables in collaboration with stakeholders. • Set and track project milestones; proactively manage unforeseen delays, adjusting schedules and expectations as necessary. • Assess risks, manage issues, track key milestones, and create contingency plans for high-risk deliverables. • Provide clear, concise project status reports to relevant stakeholders. • Maintain project documentation in JIRA and Confluence, ensuring transparency and traceability. • Key Goals/KPI: • Develop and maintain project timelines for all assigned projects. • Deliver weekly project status reports to stakeholders. • Successfully manage multiple projects simultaneously, maintaining high execution quality. • Team Dynamics • Focus is on team collaboration - this isn’t a management role, but a leadership role. Working with and supporting the team to achieve project objectives, effectively communicate, and coordinate are primary goals. • This person will be working as part of the Business Operations team and closely with teams across the Organization (Sales, Customer Success, Product, and Engineering) and extensively with external vendors and contractors. Why you’re a great fit: • 5+ years of experience in project management, ideally within an Agile/Scrum environment. • Must have a strong background in Vendor Management with the ability to manage 15-20+ vendors at a time. • Highly organized, detail-oriented problem solver with a passion for improving processes through structured project management. • Proven track record of successfully leading cross-functional initiatives, collaborating across teams to drive impactful outcomes. • Strong verbal and written communication skills enable you to create clear requirements documentation, process flows, and project plans that drive alignment and execution. • Thrive in fast-paced, dynamic environments, demonstrating professionalism and adaptability when faced with ambiguity or high-profile challenges. • Ability to manage multiple priorities and projects simultaneously, while maintaining a keen focus on delivering value, will make you a critical asset to the team. • Strong planning, organization, and communication skills. • Ability to learn quickly and work in a fast-paced environment. • Experience in Education/EdTech preferred, but not required. • Experience with Jira is preferred, but not required. • Experience with Gsuite and Google Sheets is preferred, but not required. Base Compensation: $73,000 - $82,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience. Why you’ll love working at Newsela: • Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul. • Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs! • Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! • Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security. • Time Off: Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st), and Sabbatical Leave offered at tenure. • Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela. • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose. #LI-Remote