Newfold Digital

Leading and managing marketing and communication strategies, including grant writing, fundraising, and stakeholder engagement. | Experience in marketing, communications, or fundraising, with leadership skills and familiarity with digital marketing tools. | Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost and Network Solutions. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. The Senior Manager, Marketing Operations will play a hands-on role in building and executing email marketing campaigns for many of Newfold’s brands. This role will work with marketing and development teams to build and document the configuration of one-time and automated emails, ensure campaigns meet business and reporting requirements, and adhere to industry best practices. They will need to enable and leverage the systems/applications capabilities to support various marketing initiatives in an effort to deliver rapid results. The Senior Manager, Marketing Operations will work with their peers and/or direct reports to deliver campaigns on time and without error. We have a smart, committed team with a broad background and understanding of go-to-market strategies, pipeline and funnel management, lead and partner nurturing, and digital marketing enablement and integration. If you are looking for a fast-paced, changing environment that lets you flex your creativity and passion for technology, this role may be for you. What you’ll do & how you’ll make your mark. Manage and execute email marketing campaigns in Salesforce Marketing Cloud. This includes configuration within the ESP, audience building via filters and SQL, quality assurance, and reporting. Work closely with various internal stakeholders to refine requirements for ad-hoc & automated campaigns. May include scoping and documenting the requirements. Work with the technical teams to deliver on campaign requirements, including participating in discovery and troubleshooting. Lead and/or participate in ongoing optimization efforts for marketing processes and systems. Be a subject matter expert in email marketing. Have a solid understanding of email best practices, including creative, deliverability, and CAN/SPAM requirements Manage a team of global contractors responsible for coding and building emails. Assist with onboarding and cross-training new members of the Email Operations team, as required Meet project deadlines and complete other tasks as directed. Who you are & what you’ll need to succeed. Experience developing and implementing marketing campaigns within an Email Service Provider, preferably Salesforce Marketing Cloud. Understanding of persona-based marketing, targeting and segmentation Ability to work in a fast-paced environment working with multiple teams including CRM, Website, Product, BI, and Marketing. Experience managing projects of varying complexity; time management and project management are critical skills. Experience managing teams across multiple time zones. Exceptional communication, interpersonal, team building and support skills. Demonstrate resourcefulness, motivation, initiative and creative problem-solving skills. Basic knowledge of HTML & CSS for email, and SQL. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.

Design and optimize landing pages and user journeys for direct response campaigns, collaborating with marketing and development teams to improve conversion rates through data-driven UX and visual design. | Minimum 5 years UI/UX experience in SaaS or e-commerce, proficiency in Figma and AEM, strong portfolio in conversion design, knowledge of HTML/CSS, and ability to use analytics tools for data-informed decisions. | Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost and Network Solutions. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. This role is for someone who blends strong visual design skills with direct response thinking, crafting high-performing landing pages, funnels, and user flows that drive measurable business growth. You will design and optimize landing pages and user journeys specifically crafted to support direct response campaigns including email marketing, display ads, and social media. Your work will directly impact customer acquisition and conversion rates by aligning campaign creative with responsive, data-informed landing page experiences. You will be involved in end-to-end execution from initial concepts to testing and iteration, ensuring that every digital touchpoint drives action. This is a hands-on role combining UX strategy, visual design, and performance-driven thinking. You will collaborate closely with marketing, content, and development teams to create on-brand experiences within platforms like Adobe Experience Manager (AEM), SaaS products, and e-commerce environments. Success in this position requires a deep understanding of conversion rate optimization, user behavior, and direct response psychology. What you’ll do & how you’ll make your mark. • Design and optimize landing pages tailored to specific direct response campaigns such as email, social, and display, ensuring visual alignment, message match, and frictionless user flow • Translate marketing goals into high-converting UX and UI including page templates, lead generation forms, funnels, and calls to action • Collaborate with digital marketers to ensure seamless pre-click and post-click experiences across channels • Use data, A/B testing, user feedback, and analytics to iterate on designs and improve performance metrics including click-through rate, bounce rate, and conversion rate • Design intuitive, accessible interfaces for responsive environments across SaaS and e-commerce platforms • Build interactive wireframes and prototypes to clearly communicate ideas to stakeholders and drive alignment early in the development process • Create user personas and journey maps to inform content and design strategies aligned with user intent • Collaborate with development and content teams to implement and optimize designs in AEM including templates, modules, and reusable components • Conduct usability testing and heuristic evaluations to identify barriers to conversion and recommend actionable design improvements • Manage stakeholder expectations by clearly explaining design rationale supported by data and user behavior insights • Maintain and evolve style guides, component libraries, and UX patterns to ensure consistency and scalability Who you are & what you’ll need to succeed. • Minimum of 5 years of UI/UX experience with a clear focus on conversion design in direct response marketing environments, ideally in SaaS or e-commerce • Strong portfolio of landing pages, funnels, and campaign-driven designs that improved business performance • Experience designing and optimizing experiences that support acquisition campaigns including email, social media, and digital advertising • Proficiency in Figma and experience using project management tools such as Jira. • Experience working within Adobe Experience Manager (AEM) to implement and refine UX solutions • Deep understanding of conversion rate optimization tactics, UX best practices, and responsive design • Proven experience conducting user research, building personas, and mapping conversion-focused customer journeys • Familiarity with analytics tools such as Tableau and Adobe Analytics to support data-informed design decisions • Knowledge of HTML/CSS for collaboration with development teams • A strategic mindset that blends creativity with business acumen • Passion for crafting exceptional user experiences that drive measurable business results • Strong communication, collaboration, and stakeholder management skills • Ability to thrive in a fast-paced, performance-driven environment with competing priorities If you are motivated by results and passionate about building digital experiences that convert, we would love to hear from you. Why you’ll love us. • We’ve evolved; weprovide three work environment scenarios. You can feel like a Newfolderin a work-from-home, hybrid, or work-from-the-officeenvironment. • Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. • We celebrate one another’s differences.  We’reproud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and providelearning and development opportunities for all employees.  We have 20+ affinitygroups where you can network and connect with Newfoldersglobally. • We care about you.We provideexcellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, LinkedIn Learning, Pet Insurance, Generous Vacation policy,and much more! • Where can we take you?We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Lead and design customer success programs to improve product adoption, retention, and lifetime value while collaborating cross-functionally and implementing scalable AI-powered solutions. | 10+ years in customer success or related roles with 5+ years leading teams in digital-first environments, experience with B2C and small business SaaS, data-driven mindset, and familiarity with AI in customer success. | Who we are. Bluehost is a leading web hosting company dedicated to helping web professionals, small businesses and entrepreneurs build a website and grow their business. We are passionate about delivering reliable technology, exceptional service, and marketing solutions that empower users to create and grow their digital footprints. The Director of Customer Success plays a critical leadership role in shaping how we support, grow, and retain our customers across the full lifecycle—from trial to conversion, activation, retention, and advocacy. This leader will be responsible for architecting and executing cross-functional customer success strategies that improve outcomes for both our users and the business. They will oversee a high-performing team, collaborate with product, customer support and marketing, to drive innovation in how we engage small businesses at scale. What you’ll do & how you’ll make your mark. Strategy & Execution: Design and lead comprehensive customer success programs that increase product adoption, customer retention, and lifetime value. Translate insights from behavioral data, customer feedback, and journey mapping into targeted initiatives that improve onboarding, success, and upsell performance. Partner with Product to shape the roadmap based on customer needs, recurring friction points, and usage analytics. Collaborate with Sales and Marketing to ensure smooth handoffs, align on upsell/cross-sell plays, and maximize retention through the renewal cycle. Serve as the voice of the customer across the company—ensuring their needs are represented in strategic planning and operational decisions. Explore and implement AI-powered solutions that drive scalable customer success outcomes—including, proactive outreach, self-service enablement, and customer health scoring. Performance & Measurement: Establish and track success KPIs, such as activation milestones, renewal rate, and customer success. Drive operational excellence by building scalable processes, playbooks, and systems that enhance the customer experience while improving internal efficiency. Deliver monthly business reviews and reporting to executive leadership with clear attribution to revenue, churn prevention, and customer outcomes. Who you are & what you’ll need to succeed. 10+ years of experience in Customer Success, Retention, or Customer Experience roles, with at least 5+ years leading multi-functional teams in a digital-first environment. Proven success operating in B2C, B2SB (small business), with a heavy emphasis on product adoption and customer lifetime value. Familiarity with customer lifecycle management across subscription-based SaaS or hosting products. Data-driven mindset: comfortable using insights to prioritize work and demonstrate ROI on CS investments. Adept at building and scaling feedback loops between customer-facing teams and Product/Engineering orgs. Prior exposure to AI or automation in customer support/success environments is a plus. Clear communicator, inspirational leader, and strong collaborator across functions. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! The target compensation range for this position is $120,000 to $170,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote #Bluehost Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.

Design and optimize landing pages tailored to specific direct response campaigns, ensuring visual alignment and frictionless user flow. Collaborate with marketing and development teams to create high-performing user experiences that drive measurable business growth. | A minimum of 5 years of UI/UX experience with a focus on conversion design in direct response marketing environments is required. Candidates should have a strong portfolio demonstrating successful landing pages and campaign-driven designs. | Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost and Network Solutions. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. This role is for someone who blends strong visual design skills with direct response thinking, crafting high-performing landing pages, funnels, and user flows that drive measurable business growth. You will design and optimize landing pages and user journeys specifically crafted to support direct response campaigns including email marketing, display ads, and social media. Your work will directly impact customer acquisition and conversion rates by aligning campaign creative with responsive, data-informed landing page experiences. You will be involved in end-to-end execution from initial concepts to testing and iteration, ensuring that every digital touchpoint drives action. This is a hands-on role combining UX strategy, visual design, and performance-driven thinking. You will collaborate closely with marketing, content, and development teams to create on-brand experiences within platforms like Adobe Experience Manager (AEM), SaaS products, and e-commerce environments. Success in this position requires a deep understanding of conversion rate optimization, user behavior, and direct response psychology. What you’ll do & how you’ll make your mark. Design and optimize landing pages tailored to specific direct response campaigns such as email, social, and display, ensuring visual alignment, message match, and frictionless user flow Translate marketing goals into high-converting UX and UI including page templates, lead generation forms, funnels, and calls to action Collaborate with digital marketers to ensure seamless pre-click and post-click experiences across channels Use data, A/B testing, user feedback, and analytics to iterate on designs and improve performance metrics including click-through rate, bounce rate, and conversion rate Design intuitive, accessible interfaces for responsive environments across SaaS and e-commerce platforms Build interactive wireframes and prototypes to clearly communicate ideas to stakeholders and drive alignment early in the development process Create user personas and journey maps to inform content and design strategies aligned with user intent Collaborate with development and content teams to implement and optimize designs in AEM including templates, modules, and reusable components Conduct usability testing and heuristic evaluations to identify barriers to conversion and recommend actionable design improvements Manage stakeholder expectations by clearly explaining design rationale supported by data and user behavior insights Maintain and evolve style guides, component libraries, and UX patterns to ensure consistency and scalability Who you are & what you’ll need to succeed. Minimum of 5 years of UI/UX experience with a clear focus on conversion design in direct response marketing environments, ideally in SaaS or e-commerce Strong portfolio of landing pages, funnels, and campaign-driven designs that improved business performance Experience designing and optimizing experiences that support acquisition campaigns including email, social media, and digital advertising Proficiency in Figma and experience using project management tools such as Jira. Experience working within Adobe Experience Manager (AEM) to implement and refine UX solutions Deep understanding of conversion rate optimization tactics, UX best practices, and responsive design Proven experience conducting user research, building personas, and mapping conversion-focused customer journeys Familiarity with analytics tools such as Tableau and Adobe Analytics to support data-informed design decisions Knowledge of HTML/CSS for collaboration with development teams A strategic mindset that blends creativity with business acumen Passion for crafting exceptional user experiences that drive measurable business results Strong communication, collaboration, and stakeholder management skills Ability to thrive in a fast-paced, performance-driven environment with competing priorities If you are motivated by results and passionate about building digital experiences that convert, we would love to hear from you. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, LinkedIn Learning, Pet Insurance, Generous Vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.

The Domain Portfolio Specialist manages international domain name registrations, transfers, and modifications while providing excellent customer service support. They work closely with Client Service Managers and third-party providers to address customer issues. | Candidates should have customer service experience and a BA/BS or equivalent experience. Attention to detail, strong communication skills, and the ability to solve complex problems are essential. | Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com, Web.com and Markmonitor. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Markmonitor provides strategic domain management solutions that help protect the revenue and reputation of the world’s leading brands. Since 1999, Markmonitor has served the domain portfolio needs of businesses around the globe, including many of the most visited websites in the world. An ICANN-accredited domain registrar since its establishment, Markmonitor leverages its extensive industry relationships, innovative technology, and broad expertise to manage and protect company domain portfolios, all with data driven, white-glove consultation designed to maximize domain portfolio value. Customer Service - country code top-level domain (ccTLD) Specialist’s work within the Client Service Organization supporting our client base of primarily Fortune 100 companies. The Customer Service - Domain Portfolio Specialist team is responsible for registrations, transfers and modifications of our clients' international domain names. Customer Service - Domain Portfolio Specialist work closely with our internal Client Service Managers and third party providers to address various customer issues and provide industry-leading customer service. This position also requires Project Management skills and the ability to work and achieve goals with minimal supervision. What you’ll do & how you’ll make your mark. Establish and maintain internal relationships with Client Service Managers and other key roles within the company Establish and maintain external relationships with third party service providers Provide excellent customer service support Manage International domain name registrations, transfers and modifications Timely response to large amounts of email inquiries Project management After-hours phone rotation Monday through Friday schedule which may include occasional after hours support Who you are & what you’ll need to succeed. Customer service experience Fluency in one or more foreign languages a plus BA/BS or equivalent experience Attentive to detail and committed to quality Possess exceptional written/verbal communication and interpersonal skills Self-starter who thrives in a fast-paced, team-oriented environment Excellent at prioritization and time management skills Ability and desire to rapidly learn new skills and adapt to changing business environment Demonstrated ability to solve complex problems Proficient in MS Office applications Professional demeanor Understanding of domain registration and ccTLD/gTLD is a strong plus Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! #LI-VM1 #LI-Remote #MM Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.

Develop and implement data-driven pricing strategies for hosting and SaaS solutions targeting SMB customers. Monitor performance of pricing strategies and continuously refine approaches to maximize revenue and customer lifetime value. | Bachelor’s degree in Finance, Economics, Business, Data Science, or related discipline is required. Candidates should have 5+ years in pricing analysis and strategy, preferably in SMB, SaaS, or hosting environments. | Who we are. Bluehost is a leading web hosting company dedicated to helping web professionals, small businesses and entrepreneurs build a website and grow their business. We are passionate about delivering reliable technology, exceptional service, and marketing solutions that empower users to create and grow their digital footprints. We seek a highly analytical and results-oriented Senior Pricing Analyst with strong expertise in SMB markets and deep knowledge of hosting and SaaS pricing models. This role will report to the Chief Product Officer at Bluehost and lead pricing strategy, drive data analysis, support new monetization models, and optimize revenue for our core product lines. We are a dynamic technology company serving the fast-growing SMB customer segment with a portfolio of hosting and SaaS solutions. We believe pricing is one of our most critical levers for growth, customer value, and competitive differentiation. What you’ll do & how you’ll make your mark. Develop and implement data-driven pricing strategies for hosting and SaaS solutions targeting SMB customers. Conduct detailed market and competitor analysis to track trends, benchmark strategically, and identify opportunities. Design and optimize subscription-based, usage-based, and dynamic pricing models to enhance profitability and market fit. Partner with cross-functional teams—including Product, Sales, Marketing, and Finance—to test and execute price changes, promotions, and packaging. Build and maintain pricing models, perform scenario/what-if analyses, and quantify impacts on revenue and customer adoption. Translate complex data insights into actionable recommendations for executive leadership, supporting business cases for adjustments and growth initiatives. Monitor performance of pricing strategies, track KPIs, and continuously refine approaches to maximize revenue and customer LTV. Stay abreast of industry advances (e.g., freemium, tiered, usage-based pricing) and incorporate best practices into our pricing architecture. Who you are & what you’ll need to succeed. Bachelor’s degree in Finance, Economics, Business, Data Science, or related discipline. 5+ years in pricing analysis and strategy, preferably in SMB, SaaS, or hosting environments. Demonstrated experience designing and optimizing subscription and usage-based models for SaaS or digital products. Advanced proficiency in Excel, including financial modeling; experience with pricing analytics tools (Tableau, Power BI) strongly preferred. Strong quantitative skills, with the ability to turn complex data into business insights and recommendations. Excellent collaboration and communication skills, including the ability to present findings to senior stakeholders. Track record of cross-functional leadership and influence. Preferred Direct experience pricing for managed hosting, cloud, or digital infrastructure products. Familiarity with A/B pricing experiments, monetization testing, and value-based price modeling. Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.