New Relic

Lead and grow global engineering teams to build scalable APM agents and collaborate across teams. | Over 10 years software engineering experience, 4+ years people leadership, backend proficiency in Java or Node, and 24/7 operations management. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Do you get excited about complex distributed systems? Do you love data? We’re looking for an experienced technology leader to lead and grow our global engineering team and help our customers build better software by building the next generation of Application Performance Monitoring (APM) by leading our Agent teams. New Relic is committed to giving our customers valuable insights into their systems, and New Relic’s APM agents are used by tens of thousands of companies to evaluate and improve the performance of their most important business applications. Opportunity to work from a remote office may be available depending on the applicant's location. What you'll do Hands on with data analysis and technical problem solving Leverage open source tools like OpenTelemetry to acquire data Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance Build processes that ensure reliability, scalability, team growth and execution Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment This role requires 4+ years of experience leading people and teams 10+ years of experience in Software Engineering Proven track record of leading and scaling strong technical teams Experience handling high performing self-directed remote teams Capable of diving deep and understanding the technical implications and risks of a decision Experience in a backend language like Java and Node Experience with Data Analysis Experience managing on-call rotations and 24/7 operations The most successful managers here act with drive and urgency, yet always take the time to listen and to do the right thing. They constantly seek new ways to explain, coach, teach, and bring out the best in others. Able to handle a fast paced working environment Bonus points if you have Experience with OpenTelemetry or other observability tools Experience with AI Please note that visa sponsorship is not available for this position. #LI-MM-4. #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $186,000—$233,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead large-scale, multi-workstream technology and business transformation programs with cross-functional teams and executive stakeholders. | Experienced senior project manager with extensive program governance, vendor oversight, and enterprise platform delivery, but no explicit software engineering or security program management background. | Your opportunity New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles. This TPM position will be focused on our Security and Identity initiatives including driving the adoption of customer IAM, managing security programs to enforce compliance standards and protect sensitive data environments and tracking program health and vulnerability management trends. What you'll do • Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly. • Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization. • Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. • Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities • Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project. • Facilitate productive meetings from small (3-5 people) to large (100 people or more). This role requires • 8+ years of experience working on a software development team as a TPgM or engineering manager • Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience • 6+ years in project and program management • 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment Bonus points if you have • Experience driving enterprise security and/or compliance programs • Deep understanding of authentication protocols, API security, and cloud architecture. • Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. • Can drive programs with a significant amount of ambiguity and facilitate definition and clarity • Excellent written and verbal communication skills, including experience communicating with senior leadership • Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners • A good understanding of the New Relic platform and its capabilities • Experience working with remote & distributed team • Prior experience with high-growth companies Please note that visa sponsorship is not available for this position. #LI-MM-4 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $164,000-$202,000 USD We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Lead large-scale cross-functional programs focusing on product-led growth and self-serve user experiences. | 8+ years TPM or engineering management experience with technical background in computer science and cloud architecture. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles. This TPM position will support Product-Led Growth (PLG) initiatives, contribute to measurement frameworks, and partner closely with engineering, design, data science, and business teams to deliver observability experiences at scale. The program will be focused on driving the end-to-end self-serve experience, from first visit through activation, retention, and expansion. What you'll do Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly. Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization. Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project. Facilitate productive meetings from small (3-5 people) to large (100 people or more). This role requires 8+ years of experience working on a software development team as a TPgM or engineering manager Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience 6+ years in project and program management 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment Understanding of cloud architecture, microservices, data pipelines, ML/rule based models and API integrations to manage cross-platform dependencies. Bonus points if you have Experience with Data-Driven Decision Making: Analyzing user funnels, churn metrics, and system performance logs to prioritize engineering backlogs. Familiarity with PLG concepts, experimentation, and metrics Familiarity with monetization and billing platforms Proven ability to integrate AI into existing workflows Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Can drive programs with a significant amount of ambiguity and facilitate definition and clarity Excellent written and verbal communication skills, including experience communicating with senior leadership Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners A good understanding of the New Relic platform and its capabilities Experience working with remote & distributed team Prior experience with high-growth companies Please note that visa sponsorship is not available for this position. #LI-MM-4 #LI-Remote. The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $162,000—$202,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead large-scale, multi-workstream technology and business transformation programs with cross-functional coordination and executive communication. | Experienced project manager with extensive background in enterprise platform delivery and program governance, but no direct security or IAM experience. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a Senior Technical Program Manager to join our outstanding engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development lifecycles. This TPM position will be focused on our Security and Identity initiatives including driving the adoption of customer IAM, managing security programs to enforce compliance standards and protect sensitive data environments and tracking program health and vulnerability management trends. What you'll do Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly. Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization. Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals. Drive effective communication, collaboration and commitment across multiple stakeholders and disparate groups with competing priorities Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project. Facilitate productive meetings from small (3-5 people) to large (100 people or more). This role requires 8+ years of experience working on a software development team as a TPgM or engineering manager Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience 6+ years in project and program management 6+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment Bonus points if you have Experience driving enterprise security and/or compliance programs Deep understanding of authentication protocols, API security, and cloud architecture. Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Can drive programs with a significant amount of ambiguity and facilitate definition and clarity Excellent written and verbal communication skills, including experience communicating with senior leadership Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners A good understanding of the New Relic platform and its capabilities Experience working with remote & distributed team Prior experience with high-growth companies Please note that visa sponsorship is not available for this position. #LI-MM-4 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $164,000—$202,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Design and implement global sales enablement frameworks and act as liaison between Sales, Marketing, and Product for consistent messaging and training. | Requires 8+ years in Sales Enablement with global program ownership and expertise in value selling methodologies and coaching managers. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a strategic, hands-on leader to serve as our internal expert and owner of both value selling and sales process methodology. You will design our value selling framework, define and codify our end-to-end sales process, and establish the content, tools, and training programs that bring both to life in the field - from how we qualify an opportunity to how we build and present a winning business case. You will be the connective tissue between Sales, Marketing, and Product - ensuring our messaging is sharp, our sales process is clearly defined and consistently executed, and our sellers and managers have the skills and resources they need at every stage of the buyer journey. You will partner with regional enablement leads to deliver these programs globally, coaching frontline managers alongside new hires and experienced reps alike. This is a high-visibility, high-impact role for someone who is energized by building, and who wants to leave a lasting mark on how a growing SaaS company sells. What you’ll do Lead the design, build, and annual refresh of the company's value selling framework - including core value pillars, differentiated positioning, proof points, and buyer-facing narratives — developed in close partnership with Sales, Marketing, and Product leadership. Facilitate cross-functional alignment sessions with Sales, Marketing, and Product to ensure the value framework remains a living asset - consistently reflected in messaging, content, campaigns, and seller conversations. Partner with Marketing to build and manage a world-class sales content library - including pitch decks, business case templates, battle cards, and discovery guides - aligned to buyer personas, verticals, and stages of the sales cycle. Design and lead a global value selling curriculum - including onboarding modules, ongoing skills training, and manager coaching frameworks - that equips new hires and tenured reps to sell on business outcomes, not features. You will partner with regional enablement leads to deliver these programs globally — directly owning delivery across the Americas, and partnering with regional enablement leads in EMEA and APAC to adapt and execute them in those markets. Coach sellers on discovery best practices - helping them uncover business pain, quantify impact, and connect solutions to measurable customer outcomes. Build and maintain documentation and training content for each stage of the sales cycle - including qualification, discovery, solution framing, forecasting, business case development, and closing motions Develop manager enablement content that equips frontline leaders to coach their teams on sales process adherence, deal progression, and pipeline quality Partner with Revenue Operations to ensure the sales process is reflected accurately in CRM and that stage definitions align to how deals are actually won Required Skills: 8+ years in Sales Enablement with demonstrated global program ownership. Deep expertise in a structured value selling methodology - Command of the Message, Challenger Sale, or equivalent - with hands-on experience certifying or coaching sellers. Strong executive presence and communication skills - able to influence Sales leadership, Marketing stakeholders, and frontline managers across geographies. Exceptional written and verbal communication skills with the ability to translate complex product capabilities into compelling business value narratives. Highly collaborative - thrives working across Sales, Marketing, Product, and Customer Success in a fast-paced SaaS environment.Experience partnering with and enabling regional teams to deliver globally consistent but locally relevant training and content. Experience defining or codifying a B2B SaaS sales process Proven ability to coach managers on how to inspect deals, reinforce process, and develop their teams through the lens of a structured sales methodology Willingness to Travel: Ready to travel as needed. Please note that visa sponsorship is not available for this position. #LI-MM4 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $136,000—$170,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead pricing and deal strategy for complex enterprise deals, collaborate cross-functionally to ensure deal governance, and drive pricing initiatives to improve sales velocity and revenue growth. | 8+ years in pricing or deal strategy, BA/BS degree, strong analytical skills, proficiency in Excel and BI tools, excellent communication, and ability to lead change management projects. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a Deal Strategy Manager to join our Deal Strategy & Monetization team! As part of this role, you will exercise strong intuition for business in making decisions on go/no-go opinions for the company’s most strategic & complex deals. This includes the creation and alignment of commercial frameworks, custom pricing, and leading of pricing improvement initiatives. In parallel, you will be using pricing analytics for decision support and providing feedback to the internal Deal Strategy team along with other business partners. Your work will drive executive decisions that are core to our long-term success! This role will work closely with the Sales team to vet and formulate repeatable commercial frameworks to help New Relic negotiate more effective agreements for our important accounts. Particularly there will be a focus on partnering with our Alliance & Channel team to help with their pricing strategy. This role will also have the chance to lead the deal execution process, which requires collaborating with multiple functions such as Sales, Revenue Recognition, Finance, Legal, Product Management and Sales Ops to provide governance for non-standard deal approvals and supporting contractual terms. Helping enable these teams as new pricing and packaging strategies develop will be part of the sales collaboration. As an understanding of the business and opportunities develops, there will be ad hoc projects to help improve and continue to refine. This role will help lead those critical initiatives and manage these projects from idea formation to close while also balancing deal support. This is an individual contributor role supporting the Americas Deal Strategy team. What You'll Do • Oversee commercial terms and non-standard approvals • Accountable for executing on deal structuring practices & policies that accelerate growth, improve sales velocity and ensure fair value for New Relic and customers • Acts as senior escalation point and approval authority in commercial negotiations for Enterprise and Strategic accounts • Advise and lead change management to projects and initiatives focused on efficiency and fiscal responsibility by simplifying processes throughout the sales organization • Support the implementation and tracking of Sales productivity, planning and reporting efforts for respective deals and deal metrics • Advise and communicate on areas for improvement related to deal velocity and accuracy • Operate at the highest levels of integrity and transparency and appropriately address any gaps in these areas • Provide financial modeling and analysis as needed to support decision-making and business impact • Individual contributor role helping to ensure pricing consistency, complex deal design accuracy, and driving winning strategies This role requires • 8+ years in pricing or deal strategy • A related BA/BS degree • Strong analytical + critical thinking skills • High proficiency with Excel and BI tools such as Tableau • Comfort with internal debates • Strong presentation skills and ability to critically discuss content both internally & externally • Clear ability to communicate • High willingness to network internally • Must be a great teammate • Understanding/use of communication tools - email, Slack, SalesForce, Zoom Meetings, phone calls, etc. • Strong working understanding of pricing principles/economics • Self-starter Please note that visa sponsorship is not available for this position. MA1 Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $122,000—$153,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Develop and execute strategic internal communication plans aligned with business goals, partner with senior leadership for messaging, manage company-wide communication events, and optimize communication effectiveness. | 10+ years in internal corporate communications in tech, strong executive communication skills, strategic thinking, ability to handle high-pressure situations, and a relevant bachelor's degree. | Principal Corporate Communications Manager San Francisco, California, USA We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is hiring a Principal Corporate Communications Manager to join our team and support us in creating and driving a strategic internal corporate narrative. This strategic role is critical for ensuring all internal company communications are directly aligned with our business objectives, drive our overarching strategy, and empower our employees to execute on an aligned vision. This role will partner closely with the Chief of Staff to the CEO and will report to the Senior Director of Communications. This role will be instrumental in executing a robust internal communications strategy that directly supports our business goals. This involves translating our strategic vision into compelling narratives, ensuring the right information reaches the right audiences at the right time, and ultimately provides understanding to our employees on what is most critical for the business. What you'll do • Strategic Communications Execution: Develop and execute a comprehensive internal communication strategy that directly supports our companys business goals and priorities • Business-Centric Messaging: Develop and refine company-wide messaging that clearly articulates our strategic direction, key initiatives, and performance metrics, ensuring all internal communications directly serve the business. • Executive & Leadership Communications: Partner with the Chief of Staff to prepare and refine internal communications for key company events, including All-Hands meetings, VP+ gatherings, and other leadership forums, ensuring content is impactful and aligned with business objectives. • Information Dissemination Strategy: Design and implement a thoughtful strategy for disseminating critical business information to various employee segments, ensuring optimal reach, understanding, and engagement. • Critical Issues Management & Response: Own and lead the rapid development and dissemination of clear, concise, and accurate internal communications during high-pressure situations or crises, ensuring timely and effective information flow. • Content Development & Curation: Lead the creation of engaging and informative internal content across various channels, including presentations, internal memos, leadership messages, and company-wide updates, always with a focus on business impact. • Measurement & Optimization: Establish metrics to evaluate the effectiveness of internal communication efforts and make data-driven adjustments to optimize impact and alignment with business outcomes. • Cross-Functional Collaboration: Collaborate closely with various departments and business units to ensure consistent and cohesive internal messaging across the organization. This role requires • 10+ years of experience in internal corporate communications in tech industry, with a strong emphasis on strategic execution and executive communications. • Proven track record of partnering with senior leadership (e.g., CEO, Chief of Staff) to execute business-driven internal communication strategies. • Demonstrated ability to perform effectively and maintain composure in high-pressure, fast-paced, and emergency situations. • Exceptional written and verbal communication skills, with a strong ability to write in different voices and adapt to various executive tones. • High emotional intelligence (EQ) and a strong executive presence, enabling effective collaboration and influence with senior leaders. • Demonstrated ability to think strategically and connect communications efforts directly to business outcomes. • Experience managing and orchestrating company-wide internal events (e.g., All-Hands meetings) and ensuring effective information flow. • Strong understanding of internal communication best practices and channels. • Bachelors degree in Communications, Marketing, Journalism, Business, or a related field. Please note that visa sponsorship is not available for this position. #LI-JH1 The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicants skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. $146,000 - $198,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to View email address on click.appcast.io . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. 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