New Relic

Lead cross-functional teams to deliver complex digital product solutions aligned with business goals. | Over 10 years of product management experience with strong Agile skills and data analytics proficiency but no explicit program management or data governance experience. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are seeking an experienced and highly collaborative Data Program Manager to orchestrate our most critical data initiatives. This pivotal role will act as the central point of contact for programs spanning our Analytics, Data Science, AI Foundations, and Data Governance teams. You will be responsible for the successful planning, execution, and delivery of complex programs, working in close partnership with our Data Engineering team and engaging directly with executive-level business stakeholders. The ideal candidate excels at navigating cross-functional dependencies and translating strategic business objectives into actionable data programs. What you'll do Develop and execute a unified data program roadmap that supports the strategic goals of our Analytics, Data Science, and AI initiatives. Define program scope, objectives, and deliverables in collaboration with team leads. Serve as the primary liaison between technical data teams and executive leadership. Effectively communicate program status, risks, and strategic value to business stakeholders, ensuring alignment and buy-in. Lead and coordinate complex, cross-functional programs across Analytics, Data Science, AI Foundations, and Data Governance teams. Foster strong partnerships with Data Engineering to ensure foundational support for all initiatives. Champion and facilitate the implementation of data governance policies across all data programs, ensuring data quality, integrity, security, and compliance in partnership with the Data Governance team. Proactively identify and mitigate potential risks, roadblocks, and dependencies between teams. Develop contingency plans to ensure program milestones are met. Define and track key performance indicators (KPIs) that measure the business impact and success of data programs. Provide clear, concise reports and presentations to senior leadership. Develop and manage the data program budget and advocate for the resources needed across teams to achieve program goals. This role requires Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. 7+ years of experience in program management, with a proven track record of successfully delivering complex, data-focused programs in a multi-team environment. Strong understanding of the data lifecycle and principles of data governance, data quality, and data architecture. Familiarity with the needs of analytics, data science, and AI/ML projects. Proficiency in project and program management methodologies such as Agile, Scrum, and Waterfall. Experience with data management tools and platforms (e.g., SQL, Python, R). Familiarity with data visualization tools (e.g., Tableau, Power BI). Exceptional leadership skills with the ability to influence and align teams and senior stakeholders without direct authority. Excellent verbal and written communication skills, with a demonstrated ability to articulate complex technical concepts and program details to an executive audience. Strong strategic and analytical thinking skills, with the ability to connect the work of individual data teams to broader business objectives. Proven ability to identify, analyze, and solve complex organizational and technical challenges in a fast-paced environment. A highly collaborative individual who can build and maintain strong working relationships across technical and business functions. Bonus points if you have Master's degree in a related field. Relevant certifications such as PMP (Project Management Professional) or Certified Data Management Professional (CDMP). Experience working in B2B SaaS with consumption-based pricing models. Knowledge of cloud platforms (e.g., AWS, Azure, GCP) is a plus. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $136,000—$170,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead and execute strategic sales plans with VAR & MSP partners to drive new sales and grow partner-driven revenue. | 7+ years in software sales, 5+ years in channel sales with specific partner experience, and strong change management and operational skills. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is undergoing a fundamental shift in how we scale through the North American channel. We are moving away from a reactive, transactional model toward a proactive partner engaged strategy. As the Senior Partner Sales Manager-East, you will be a key architect of this transformation. This is a "Builder" role. You will lead these key initiatives: • Recruit, and onboard high-potential VAR & MSP partners, negotiating contracts and establishing clear expectations for sales, marketing, and technical support. • Develop and execute strategic sales plans with VAR & MSP partners, setting realistic sales targets and tracking progress against goals. • Grow users, consumption, and net new logos thru VAR & MSP Partners What You'll Do • Drive net new sales with your key focus partners • Work with various business units within New Relic - Sales, Customer Service/Technical teams, Services, Product & Marketing teams to build partner driven revenue • Lead partner relationship & enablement initiatives across New Relic ecosystem partner types • Collect and evangelize partner success journeys internally with sales teams, management, and externally within partner ecosystems • Distribute partner success & enablement content to pre and post sales teams • Work with Leadership & Sales Operations to measure program efficiency across partners This role requires • 5+ Years in Channel Sales: Deep experience specifically with partners such as Presidio, Pellera, Optiv, Ahead and more • 7+ Years in Software sales • Change Management DNA: You are comfortable telling partners (and internal teams) "the old way is over" and leading them through a new operational model. • Operational Excellence: You can design a pricing sheet, draft an enablement deck, and run a QBR with equal proficiency. Build & Execute Mentality: You can prove that you have built and executed against similar strategies and love ‘doing’ the role rather than simply ‘designing’ the strategy. Please note that visa sponsorship is not available for this position. The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $243,000—$280,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead communications strategy, crisis management, and media relations for government agencies. | 15+ years in communications leadership roles with expertise in media relations, crisis communications, and public affairs. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Senior Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, and teamwork to take care of and grow our customer base in a meaningful way. While you will work closely with our larger account teams, at New Relic a TSM is more than a technical resource to the sales team. You will own the technical success and post sales relationships for our valued customers. You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers. You will be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning own your account base from a technical perspective. What you'll do Own customer adoption, onboarding, and continued success at your customer base. Document adoption and success Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals Voice support for new product features & provide customer feedback to New Relic product management and engineering groups Maintain a deep understanding of the customer’s business as well as their technical environment As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to. This role requires 5+ years of pre or post sales experience within the software industry 3+ years of demonstrated pre or post sales experience working with enterprise customers Strong technical background and sales/customer orientation A desire to learn new technologies An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience) Ability to keep up to date project plans and documentation. Fluent in English Bonus points if you have Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD Background in mobile device platforms & architectures (IOS & Android) Bachelor's degree in Engineering/Computer Science or equivalent desirable Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $203,000—$254,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead US government-focused sales organization to achieve revenue and customer growth targets, manage team, and execute strategic sales plans. | Minimum 10 years enterprise software sales with 8+ years sales management in government and education technology sectors, proven SaaS sales success, and knowledge of US Federal procurement. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking to add a key member to our Sales leadership team! The Senior Director of Public Sector is responsible for all aspects of our government focused sales organization in the US, including revenue and customer growth, recruiting and leading a diverse team, delivering scalable consumption based sales motions and identifying and engaging key partnerships. This tremendous individual will be a customer-focused industry leader with a proven track record of exceeding sales growth and adoption goals of SaaS products, specifically within Enterprise Accounts >1,000 employees. The role includes a deep accountability around closing new contracts with sophisticated customers, renewing contracts of existing customers and driving adoption of a cloud based consumption model currently being pioneered by New Relic in the Observability market. The ideal candidate will have a deep understanding of selling cloud based solutions to enterprise customers in the public sector and have experience in creating transformative initiatives for government entities and education customers. The role has a strong go to market (GTM) focus and will align to critical functions such as technical engagement, product development, marketing and support. You will have deep experience in the Public Sector, leading and coaching distributed diverse teams across the full range of business development activities. You thrive at the intersection, alignment and management of business development, operations, sales engineering, proposal and contracts functions. You will be responsible for contract conversion, increasing consumption and growth in existing customers. We are seeking problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you are highly motivated, data and goal driven, with an open, collaborative, and team-based approach to leadership and management. What you'll do Create and deliver a Public Sector - Federal and SLED - strategic sales plan to serve as a road map for establishing and developing New Relic’s client relationship using your detailed understanding of customer requirements Achieve client-specific revenue and growth targets, align sales activities to achieve quarterly and annual revenue targets while showing the ability to partner with our federal GSI’s and regional partner ecosystem. Own the relationship within all public sector clients across objectives, opportunities, power map strategies, concerns and barriers; responsible for originating, managing and building strong personal relationships with key client executives, line of business decision-makers and influencers Identify new business opportunities, develop new senior level relationships, nurture and grow existing business Lead the growth plan and drive New Relic’s position with key public sector entities and agencies Ability to travel regularly Meet and exceed consumption sales goals Engage with customer executives as a New Relic Sponsor on top accounts/opportunities Forecast all Key Performance Indicators of consumption Lead cross functional strategies for revenue and adoption. Successfully recruit, mentor and develop a high performing sales organization Input and design compensation strategies Engage and coach AE’s on executive engagement and sales capability Maintain strong operational hygiene and integrity Implement consistent MEDDPPIC and CoM methodology for effective opportunity management Build Individual professional development plans for team members Inspire and lead career growth for team members Improve the scalability, efficiency and effectiveness of our sales team Communicate proactively with customers and internally within your team, handle risks and issues and raising upwards as needed Partner with pre-sales, marketing, channels, sales ops to identify revenue opportunities and drive revenue and customer satisfaction. This role requires Minimum of 10 years experience in enterprise software sales 8+ years experience in sales management with a minimum of four in second line management 10+ years of progressively responsible experience within the Government and Education technology sales arenas Proven track record of sales success in government agency/public sector Demonstrable success driving large US Federal Government and State Local Government program capture Thorough understanding of US Federal Government procurement processes and contract vehicles is required Uses advanced US Federal Government domain / solutions knowledge to competitive advantage; has strong knowledge of government technology standards, security protocols and the regulations impacting the sale of technology solutions to the Federal Government Great ability to recruit, cultivate and motivate high performing sales teams Success in small/fast-growing company environments Tremendous record of consistently achieving sales targets Demonstrated understanding of strategic sales techniques in a high transaction environment in enterprise software Excellent written and verbal communication skills Bachelor's degree Bonus points if you have Direct experience in observability strongly preferred MBA preferred. Please note that visa sponsorship is not available for this position. #LI-JH1 The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $392,000—$490,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead sales teams and manage complex projects to drive operational efficiency and revenue growth. | Experienced leader with sales operations and project management skills, but no direct channel sales or Observability/APM expertise. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a hands-on Partner Sales Director to lead the AMER business. This is not a "management-from-afar" role. We need a hands-on, battle-tested leader who will be in the trenches with their team and our Account Executives (AEs) - coaching them on how to nurture, mature, and close new business through the power of the channel. You will lead the charge in a maturing environment, turning ambiguity into execution and evidencing progress over perfection. What you'll do Your mission is to accelerate New Relic’s partner sales business with channel partners including VAR, GSI and regional specialists. You will build a team of hunters to overlay the AMER sales team to drive Partner Sourced ACR and launch revitalized sales motions such as MSP and leverage regional services partners to ramp consumption. Key Responsibilities The ACR Engine: Primary accountability for driving Partner Sourced ACR across North America and LATAM. You will ensure the channel is a consistent and predictable contributor to AMER’s growth. Deal Orchestration: Act as the "Deal Maker." You will personally support your team and the direct sales organization to mature partner-led opportunities from discovery to close. In-the-Trenches Mentorship: We don't want a reporter; we want a coach. You will spend your time upskilling your team on deal mechanics, partner positioning, and cross-functional alignment. Sales Alignment: Build a "one-team" culture between the Channel organization and the Direct Sales AEs, ensuring that partner engagement is viewed as a competitive advantage, not a hurdle or cost center. Ecosystem Mastery: Leverage your existing network in the Observability to elevate partner relationships and drive executive commitment. Operational Resilience: You will operate in an environment that is still evolving. You must be comfortable building the car whilst driving it at the same time This role requires Observability Veteran: Mandatory. You have deep experience in the Observability, APM, or Log Management space. You understand the technical and business value drivers in this specific market. AMER Network: You bring a wealth of executive relationships across the top North American and LATAM VARs, SIs, and regional partners The "Deal Maker" DNA: Proven track record of personally helping sales teams close deals through the channel. Resilience & Agility: You thrive in environments that are "under construction." You are a builder who can navigate internal ambiguity to deliver external results. Bilingual Advantage: Proficiency in Spanish or Portuguese is a significant plus for the LATAM component of the role. Please note that visa sponsorship is not available for this position. #LI-MM4 #LI-Remote The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range $218,000—$273,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead and develop global ESG strategies, oversee data collection and reporting, collaborate across departments, and monitor regulatory compliance. | Extensive experience in ESG or sustainability at a senior level, program management expertise, deep knowledge of ESG frameworks, and SaaS tools experience. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As the Principal ESG Program Manager, you will lead the strategic evolution of New Relic’s global sustainability and corporate responsibility initiatives. This high-visibility role acts as the central architect for our ESG roadmap, ensuring our environmental and social commitments are woven into the fabric of our business operations. You will demonstrate a proactive mindset by identifying emerging regulatory shifts before they impact the business and collaborating across borders to drive meaningful, measurable change. You will serve as a lead influencer and subject matter expert, guiding cross-functional teams rather than managing a direct team of reports. Success in this role shows up as the ability to translate complex data into compelling narratives for our Board of Directors and stakeholders. By fostering a culture of transparency and accountability, you will help New Relic maintain its position as a responsible leader in the SaaS industry. What you'll do • Strategic Leadership: Refine and champion a long-term ESG roadmap that aligns with New Relic’s core business goals, chairing governance meetings to ensure global accountability across environmental and social initiatives. • Data Integrity & Disclosure: Lead the end-to-end collection and validation of ESG metrics, managing the production of annual disclosures and ensuring our reporting meets the high standards of frameworks like SASB, TCFD, and CDP. • Cross-Functional Collaboration: Partner with teams ranging from Product (Cloud Infrastructure) to Finance and HR to embed sustainable practices into our value chain and daily operations. • Regulatory & Risk Oversight: Monitor the global landscape for evolving ESG regulations, performing gap analyses and implementing mitigation strategies to keep the organization compliant and ahead of industry benchmarks. This role requires • Extensive ESG Experience: Significant professional experience in ESG, sustainability, or corporate social responsibility, with substantive experience operating at a senior lead or principal level. . • Program Management Mastery: A proven track record of designing and executing complex, global programs within a corporate environment. • Framework Expertise: Deep technical knowledge of ESG reporting frameworks and standards, such as GRI, SASB, TCFD, and EcoVadis. • SaaS Proficiency: Hands-on experience utilizing SaaS-based ESG reporting and data management tools to streamline disclosure processes. Bonus points if you have • Collaborative Influence: A natural ability to build rapport and influence decision-making across diverse teams, from engineering to the Board of Directors. • Analytical Rigor: A passion for data-driven storytelling and the ability to benchmark performance against industry peers to identify growth opportunities. • Global Perspective: Experience navigating the nuances of ESG regulations across multiple jurisdictions, particularly in the US and EU. • Inclusive Leadership: A commitment to fostering an inclusive environment where diverse perspectives are integrated into our sustainability strategy. Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead development of advanced machine learning models and data products, mentor data scientists, and communicate insights to stakeholders. | Extensive experience in machine learning, proficiency in Python and SQL, and experience deploying models into production environments. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Lead Data Scientist, you will be a technical cornerstone of the analytics organization, driving the development of advanced data products and machine learning solutions that power strategic decision-making. You will work at the intersection of product, engineering, and strategy to uncover deep insights from our vast telemetry data. In this high-impact individual contributor role, you will set the standard for technical excellence, architect scalable data science frameworks, and mentor junior data scientists, all while solving complex problems in the observability space. What you'll do Lead the design, development, and deployment of advanced ML models and predictive algorithms to solve critical business problems, such as churn prediction, user segmentation, and product usage forecasting. Serve as a technical subject matter expert, guiding the team on best practices in statistical analysis, experimentation design, and code quality. Partner with PMs and Engineers to translate ambiguous business questions into rigorous data science projects with actionable outcomes. Drive the adoption of MLOps best practices, ensuring models are scalable, reproducible, and monitored effectively in production. Perform deep-dive analyses on user behavior and product performance to identify opportunities for optimization and growth. Mentor and coach other data scientists and analysts, fostering a culture of continuous technical learning and innovation. Communicate complex technical findings to non-technical stakeholders through compelling data storytelling and visualization. This role requires 7+ years of experience in DS, Statistics, or a related field, with a proven track record of delivering high-impact machine learning solutions. Expert-level proficiency in Python for data manipulation, statistical analysis, and model development (pandas, scikit-learn, numpy, etc.). Advanced knowledge of SQL for complex data querying and performance optimization. Strong hands-on experience with a breadth of modeling techniques, including: Supervised learning (Regression, Random Forests, Gradient Boosting like XGBoost/LightGBM) Unsupervised learning (Clustering, Dimensionality Reduction) Time series forecasting (ARIMA, Prophet) Experience with dbt for data transformation and maintaining clean, reliable data pipelines. Demonstrated ability to deploy models into production environments and familiarity with MLOps concepts. Familiarity with software engineering practices (CI/CD, version control with Git, Jira). Strong communication skills, with the ability to influence stakeholders and explain technical concepts to business audiences. Expertise in developing or integrating GenAI models or AI agents into product and analytical workflows. Bonus points if you have Experience with cloud-based machine learning platforms, specifically AWS SageMaker. Background in the observability. Advanced degree (Master’s or PhD) in a quantitative discipline. Proficiency in data visualization tools (e.g., Tableau, Looker) to democratize insights. Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $163,000—$204,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Lead pricing and deal strategy for complex enterprise deals, collaborate cross-functionally to ensure deal governance, and drive pricing initiatives to improve sales velocity and revenue growth. | 8+ years in pricing or deal strategy, BA/BS degree, strong analytical skills, proficiency in Excel and BI tools, excellent communication, and ability to lead change management projects. | We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a Deal Strategy Manager to join our Deal Strategy & Monetization team! As part of this role, you will exercise strong intuition for business in making decisions on go/no-go opinions for the company’s most strategic & complex deals. This includes the creation and alignment of commercial frameworks, custom pricing, and leading of pricing improvement initiatives. In parallel, you will be using pricing analytics for decision support and providing feedback to the internal Deal Strategy team along with other business partners. Your work will drive executive decisions that are core to our long-term success! This role will work closely with the Sales team to vet and formulate repeatable commercial frameworks to help New Relic negotiate more effective agreements for our important accounts. Particularly there will be a focus on partnering with our Alliance & Channel team to help with their pricing strategy. This role will also have the chance to lead the deal execution process, which requires collaborating with multiple functions such as Sales, Revenue Recognition, Finance, Legal, Product Management and Sales Ops to provide governance for non-standard deal approvals and supporting contractual terms. Helping enable these teams as new pricing and packaging strategies develop will be part of the sales collaboration. As an understanding of the business and opportunities develops, there will be ad hoc projects to help improve and continue to refine. This role will help lead those critical initiatives and manage these projects from idea formation to close while also balancing deal support. This is an individual contributor role supporting the Americas Deal Strategy team. What You'll Do • Oversee commercial terms and non-standard approvals • Accountable for executing on deal structuring practices & policies that accelerate growth, improve sales velocity and ensure fair value for New Relic and customers • Acts as senior escalation point and approval authority in commercial negotiations for Enterprise and Strategic accounts • Advise and lead change management to projects and initiatives focused on efficiency and fiscal responsibility by simplifying processes throughout the sales organization • Support the implementation and tracking of Sales productivity, planning and reporting efforts for respective deals and deal metrics • Advise and communicate on areas for improvement related to deal velocity and accuracy • Operate at the highest levels of integrity and transparency and appropriately address any gaps in these areas • Provide financial modeling and analysis as needed to support decision-making and business impact • Individual contributor role helping to ensure pricing consistency, complex deal design accuracy, and driving winning strategies This role requires • 8+ years in pricing or deal strategy • A related BA/BS degree • Strong analytical + critical thinking skills • High proficiency with Excel and BI tools such as Tableau • Comfort with internal debates • Strong presentation skills and ability to critically discuss content both internally & externally • Clear ability to communicate • High willingness to network internally • Must be a great teammate • Understanding/use of communication tools - email, Slack, SalesForce, Zoom Meetings, phone calls, etc. • Strong working understanding of pricing principles/economics • Self-starter Please note that visa sponsorship is not available for this position. MA1 Remote The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $122,000—$153,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Develop and execute strategic internal communication plans aligned with business goals, partner with senior leadership for messaging, manage company-wide communication events, and optimize communication effectiveness. | 10+ years in internal corporate communications in tech, strong executive communication skills, strategic thinking, ability to handle high-pressure situations, and a relevant bachelor's degree. | Principal Corporate Communications Manager San Francisco, California, USA We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is hiring a Principal Corporate Communications Manager to join our team and support us in creating and driving a strategic internal corporate narrative. This strategic role is critical for ensuring all internal company communications are directly aligned with our business objectives, drive our overarching strategy, and empower our employees to execute on an aligned vision. This role will partner closely with the Chief of Staff to the CEO and will report to the Senior Director of Communications. This role will be instrumental in executing a robust internal communications strategy that directly supports our business goals. This involves translating our strategic vision into compelling narratives, ensuring the right information reaches the right audiences at the right time, and ultimately provides understanding to our employees on what is most critical for the business. What you'll do • Strategic Communications Execution: Develop and execute a comprehensive internal communication strategy that directly supports our companys business goals and priorities • Business-Centric Messaging: Develop and refine company-wide messaging that clearly articulates our strategic direction, key initiatives, and performance metrics, ensuring all internal communications directly serve the business. • Executive & Leadership Communications: Partner with the Chief of Staff to prepare and refine internal communications for key company events, including All-Hands meetings, VP+ gatherings, and other leadership forums, ensuring content is impactful and aligned with business objectives. • Information Dissemination Strategy: Design and implement a thoughtful strategy for disseminating critical business information to various employee segments, ensuring optimal reach, understanding, and engagement. • Critical Issues Management & Response: Own and lead the rapid development and dissemination of clear, concise, and accurate internal communications during high-pressure situations or crises, ensuring timely and effective information flow. • Content Development & Curation: Lead the creation of engaging and informative internal content across various channels, including presentations, internal memos, leadership messages, and company-wide updates, always with a focus on business impact. • Measurement & Optimization: Establish metrics to evaluate the effectiveness of internal communication efforts and make data-driven adjustments to optimize impact and alignment with business outcomes. • Cross-Functional Collaboration: Collaborate closely with various departments and business units to ensure consistent and cohesive internal messaging across the organization. This role requires • 10+ years of experience in internal corporate communications in tech industry, with a strong emphasis on strategic execution and executive communications. • Proven track record of partnering with senior leadership (e.g., CEO, Chief of Staff) to execute business-driven internal communication strategies. • Demonstrated ability to perform effectively and maintain composure in high-pressure, fast-paced, and emergency situations. • Exceptional written and verbal communication skills, with a strong ability to write in different voices and adapt to various executive tones. • High emotional intelligence (EQ) and a strong executive presence, enabling effective collaboration and influence with senior leaders. • Demonstrated ability to think strategically and connect communications efforts directly to business outcomes. • Experience managing and orchestrating company-wide internal events (e.g., All-Hands meetings) and ensuring effective information flow. • Strong understanding of internal communication best practices and channels. • Bachelors degree in Communications, Marketing, Journalism, Business, or a related field. Please note that visa sponsorship is not available for this position. #LI-JH1 The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicants skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. $146,000 - $198,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to View email address on click.appcast.io . We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Interested in building your career at New Relic? Get future opportunities sent straight to your email. Apply for this job • indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Current country of residence * Select... State * Select... If you do not live in the United States or Australia, please select "N/A" LinkedIn URL or personal website Have you ever been employed by New Relic? * Select... Are you currently working at New Relic? * Select... Are you now authorized to work for New Relic in the country where this position is located? * Select... Do you now or will you in the future require sponsorship for or assistance with an employment visa (e.g. F-1, H-1B, TN, E-3, or other non-immigrant visa category) for this role? * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in New Relics Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. 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