New Era Technology

Manage and automate secure, scalable cloud infrastructure across Azure, AWS, and GCP, ensuring compliance, system resilience, and CI/CD pipeline efficiency. | Minimum 5 years experience with enterprise cloud infrastructure provisioning and management, proficiency in Azure services and DevOps tools, scripting skills, containerization, and security compliance. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Summary: Seeking a Senior Platform Engineer to join our dynamic team. This role is responsible for the staging and production infrastructure across Azure. Additional knowledge for deployment across Google Cloud Platform (GCP) and Amazon Web Services (AWS) is preferred. Core responsibilities include providing consulting and delivery services for provisioning and maintaining secure, scalable, and robust cloud infrastructure platforms (Infrastructure as Code) and help the application teams manage CI/CD requirements for various projects and client requirements. You will apply extensive knowledge of cloud services and DevOps best practices to ensure application efficiency, high availability, and performance. Additionally, creating and maintaining FedRAMP controls and documentation compliance. You will execute automation pipelines, upgrade infrastructure, troubleshoot complex issues, and contribute to the ongoing enhancement of deployment processes. Close collaboration with development, operations, and other teams is crucial for delivering seamless and reliable consulting and delivery solutions. Responsibilities: • Cloud Infrastructure & Compliance: Deploy, manage, and maintain secure, compliant cloud infrastructure across Azure, AWS and/or GCP. • Automation & CI/CD: Automate infrastructure provisioning using IaC tools (e.g., Azure DevOps, Terraform, OpenTofu) and streamline CI/CD pipelines (e.g., Azure DevOps, GitLab) for efficient infrastructure and application delivery. This includes developing scripts for routine operations like patching, scaling, and monitoring. • System Resilience & Optimization: Design and implement self-healing systems, manage backup and disaster recovery, and optimize application and infrastructure performance through monitoring, capacity planning, and bottleneck identification. • Security Posture: Conduct regular security audits and vulnerability patching. • Incident Response & Observability: Lead real-time incident resolution, perform Root Cause Analysis (RCA), participate in an on-call rotation, and drive observability improvements by ensuring comprehensive logging and telemetry. This includes diagnosing complex infrastructure and application problems. • Application Lifecycle & Scaling: Oversee application lifecycle management (version upgrades, security patches, regional rollouts) and support scaling strategies to meet demand while ensuring infrastructure resilience and SLO compliance. • Knowledge Management: Contribute to a shared knowledge base, documenting recurring issues and resolutions. Provide guidance and support to resources on other client engagements. • Pre-Sales: Contribute to pre-sales activities and be the system matter expert at client discussions. Valued skills and experience: • Experience: Minimum 5 years leading and supporting enterprise-level applications in production. • Cloud Platforms: Proven experience in cloud infrastructure provisioning and management on Azure and AWS / GCP. Experience with FedRAMP Authorized platforms is highly desirable. • Technical Stack: • * Proficiency in scripting languages (Python, Bash, PowerShell). • Strong understanding of containerization (Docker, Kubernetes, Helm). • Hands-on experience with cloud object storage (S3, GCS, Azure Blob). • Working knowledge of databases (Microsoft SQL, CosmosDB, PostgreSQL). • Experience with microservices, RESTful APIs, and IAM/SSO (EntraID, Okta). • Familiarity with incident management (Azure DevOps Boards, ServiceNow, Jira) and security tooling (Prisma Cloud, CrowdStrike, XSOAR, Burp Suite). • Problem-Solving: Excellent troubleshooting skills, especially in complex, distributed cloud environments. • Communication: Strong written and verbal communication, with the ability to clearly document procedures and solutions. • Work Ethic: Ability to work independently with minimal supervision in a fast-paced, collaborative, globally distributed team. Motivated, proactive, and committed to secure, reliable systems. Qualifications: • Experienced in deploying and maintaining of application on • * Azure Web Services Environment • Azure SQL Databases and Managed Instance • Azure Application Gateway • Azure Data Factory Pipeline • Expert in IaC Code deployment ARM and BICEP • Expert in Azure DevOps pipeline • Expert in Application Insight and Log Analytics • Expert in PowerShell script and/or python • Experienced with Git and its branching strategy • Deep understand of Azure Web Application best practices • Deep understating of .NET web and console application • Knowledge of any scheduler, Ftp service or Service Bus/Communication Service will be preferred #LI-AC1 New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions"). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

Lead and coordinate low voltage technology projects ensuring on-time, on-budget delivery with high quality and customer satisfaction. | Bachelor's degree or equivalent, 5+ years managing technology projects (AV, security, etc.), PMP preferred, strong budgeting and leadership skills, 25% travel. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Low Voltage Senior Project Manager position with New Era Technology offers you the following: Full Benefits Medical Dental Vision 401K match 29 PTO Days including company holidays The Low Voltage Senior Project Manager is responsible for leading and coordinating low voltage projects including video collaboration, life safety (door access, intrusion alarms, surveillance cameras), and large venue solutions. This role ensures that projects are delivered on time, within scope, and within budget while maintaining high standards of quality and customer satisfaction. The Low Voltage Project Manager serves as the primary point of contact for clients and internal stakeholders throughout the project lifecycle. PRIMARY DUTIES include but not limited to: Project Planning & Execution Define project scope, goals, and deliverables in collaboration with clients and internal teams. Develop and manage detailed project plans, schedules, and resource allocations using ERP and project management tools such as ConnectWise and Microsoft products. Schedule internal staff and subcontractors for installations and manage workflows. Track multiple project budgets, milestones, and deliverables to maintain profitability. Monitor project margins and profitability metrics to meet or exceed as-sold targets, identifying and resolving cost inefficiencies. Oversee all phases of the project lifecycle—from initiation through closeout—ensuring adherence to standardized methodologies, timely delivery, budget compliance, and scope alignment. Maintain a regular cadence of Work-In-Progress (WIP) review meetings with team leads and managers to monitor progress and performance, supporting accurate forecasting and reporting. Partner with the PMO Director, managers, and team leads to ensure accurate forecasting and reporting, including regular WIP reviews and updates. Collaborate with integration services to optimize resource allocation throughout the project lifecycle. Ensure clean project closeout, including transition to managed services teams for warranty execution and post-project sales or renewals. Operational Excellence Manage multiple projects and respond confidently to emergent changes and decisions impacting completion and profitability. Identify risks and develop mitigation strategies to ensure project continuity. Coordinate with pre-sales and post-sales engineering to align technical execution with client needs. Ensure compliance with operational procedures, including timesheet accuracy and timely submission of all paperwork related to installations. Support process improvement initiatives using data-driven insights. Collaborate with cross-functional teams to resolve project issues, mitigate risks, and ensure client satisfaction. Support procurement and vendor management for project-related materials and services. Identify potential sales opportunities through installation interactions. Participate in employee reviews when requested. Strive to achieve 100% customer satisfaction at all times. Perform other duties as assigned by management. Quality & Compliance Ensure all installations meet client specifications and industry standards. Oversee documentation, testing, and commissioning of AV, life safety, and security systems. Monitor installation progress through site visits and client meetings as required. Maintain compliance with internal processes, safety protocols, and regulatory requirements. Promote professionalism among installation staff and uphold the company’s reputation in the marketplace. COMPETENCIES: Proven experience leading complex projects across multiple teams and geographies. PMP or equivalent certification preferred. 5+ years of experience in relevant technology project management (i.e. AV, security, etc.) Experience with enterprise collaboration platforms (Teams, Zoom, Webex) is a plus Strong understanding of project budgeting, cost control, and profitability metrics, including payroll oversight and resource allocation. Skilled in executing operational workflows to enhance efficiency and scalability. Strong organizational & leadership skills including mentoring and performance management Knowledge of industry standards and internal policies related to project execution, documentation, and reporting. Superior written and verbal communications skills The confidence and ability to use discretion and good judgment regarding sensitive or confidential information The ability to work under pressure and with a sense of urgency to deadlines The ability to multi-task, prioritize and effectively manage one’s time Commitment to maintain pace with evolving technologies and products REQUIRED EDUCATION & EXPERIENCE: Bachelor’s Degree or equivalent experience (minimally to years). ITIL 4 Certification preferred. EXPECTED HOURS OF WORK: Business hours are Monday through Friday 8:00 AM to 5 PM. However, required work hours may vary depending on business needs. TRAVEL: Travel to client sites and internal meetings as needed (estimate 25% travel required). SALARY: $90,000 - $105,000 depending upon experience #LI-DL-1 New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

Provide technical support and expertise for security infrastructure including video surveillance, intrusion alarms, and access control systems across national and international sites. | Associates degree or 3+ years technical field experience, 1+ year in security industry, ability to learn manufacturer software, and preferred security certifications. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Physical Security Support Engineer position with New Era Technology offers you the following: • Full Benefits • Medical • Dental • Vision • 401K match • 29 PTO Days including company holidays The Physical Security Support Engineer will assist field and internal technical resources in analyzing, installing, troubleshooting, configuring, and maintaining security infrastructure and application components relating to Access Control, Video Surveillance, and Intrusion Alarm technologies. To aid in successful project completion, this position will be responsible for providing direction, information, and technical support to field technicians and/or internal stakeholders working on various security related projects and/or technologies. • Ideal candidate would reside in Central, Mountain or Pacific Time Zone. PRIMARY DUTIES include but not limited to: • Act as overall Electronic Security subject matter expert for National and International multi-site deployments, relating to video surveillance, intrusion alarms, and card access technologies. • Maintain up-to-date knowledge of all various manufacturer product lines and disseminate training related information when available. • Provide remote support and act as the main technical point of contact for assigned field technicians working on various technologies including video surveillance, intrusion alarms, and card access systems. • Manage assigned workload and deliver services in accordance with established objectives set forth by Project Team. • Work with central station monitoring provider to set up new accounts and monitor day to day alarms and troubles pertaining to intrusion alarms. • Provide regular technical check-ins to various cloud-based systems relating to video surveillance, intrusion alarm, and card access technologies to confirm system functionality. • Consult with assigned customers, vendors, sales, or other individuals to discuss and formulate estimates and resolve issues for assigned customer's projects. • Provide daily updates on status of scheduled deployments. COMPETENCIES: • Must be able to clearly communicate and provide reasoning to a wide array of technically skilled people via email and telephone. • Ability to manage multiple tasks related to assigned technology projects. • Excellent customer service skills. • Collaborate with team members daily on troubleshooting and resolution regarding various technologies. • Proficient with MS Office Suite • Experience or ability to read schematics or drawings • Must be able to quickly learn various manufacturer's software thru online training platforms or facilitated training sessions REQUIRED EDUCATION & EXPERIENCE REQUIRED: • Associates degree in Electronics, Computer Technology or related field, or 3+ years of technical field experience. • 1+ year(s) of experience working in the security industry. PREFERRED EDUCATION & EXPERIENCE: • Certification and experience with various security manufacturing partners and other relevant technology certifications. • Genetec – OTC and STC • Brivo • Avigilon • Gallagher • March Networks • Eagle Eye • Verkada • Bosch PHYSICAL DEMANDS: • Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. • Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). • Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen. EXPECTED HOURS OF WORK: Full time hours – 40 hours per week, overtime as needed. TRAVEL: Could include up to 10% travel as needed • Applicants must have permanent U.S. work authorization. This position does not offer visa sponsorship Below is the pay range of this position for considered candidates based on qualifications and experience. Pay Range $75,000—$90,000 USD New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions"). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

Lead and deliver large-scale SAP S/4HANA transformation programs, manage global teams and vendors, act as SAP functional SME, and mentor consulting teams. | 12+ years SAP experience including 7+ years as SAP Functional Expert in PS/EPPM and EAM, multiple Greenfield S/4HANA implementations, PMP and multiple SAP certifications, and strong stakeholder and program governance skills. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Job Title: SAP Program Manager – SAP PS / EAM Background Company: New Era Technology (www.neweratech.com) Employment Type: Permanent | Remote Work Opportunity About New Era Technology New Era Technology is a global managed technology solutions provider, helping organizations securely connect, collaborate, and innovate. As an SAP Gold Partner, we deliver end-to-end SAP transformation programs for clients worldwide across diverse industries. Join us to be part of a global team that values innovation, agility, and excellence. The Role We are looking for a seasoned SAP Program Manager with a strong background in SAP Project Systems (SAP PS / EPPM) and SAP Enterprise Asset Management (EAM) to lead strategic SAP S/4HANA transformation programs. The ideal candidate will bring proven delivery experience across full lifecycle SAP initiatives, exceptional stakeholder management capabilities, and the ability to lead distributed and multi-vendor teams in complex client environments. Key Responsibilities • Lead and deliver large-scale SAP S/4HANA transformation programs from inception to go-live, ensuring delivery to scope, time, budget, and quality. • Define and implement robust program governance and delivery frameworks, encompassing IT, business, and change management components. • Collaborate with global teams and stakeholders to ensure program success and alignment with strategic objectives. • Act as SAP Functional SME for SAP PS / EPPM and SAP EAM modules across ongoing programs. • Manage geographically distributed teams, vendors, and client stakeholders to ensure effective program execution. • Serve as a trusted advisor to C-level executives, influencing key decisions and managing expectations. • Drive RISE with SAP and Grow with SAP (S/4HANA Public Cloud) programs, including Fit-to-Standard workshops, starter system activation, and transition planning. • Lead proposal preparation, financial reviews, and client presentations, creating compelling value propositions. • Mentor and coach consulting teams to build delivery excellence within the organization. Required Qualifications & Experience • 12+ years of SAP experience, including 7+ years as an SAP Functional Expert in SAP PS / EPPM & SAP EAM. • Proven experience managing at least 2 Greenfield SAP S/4HANA Implementations as an SAP Project/Program Manager. • Minimum 1 S/4HANA Public Cloud (Grow with SAP) implementation with Fit-to-Standard methodology and Starter System Activation. • Strong understanding of RISE with SAP methodology and private cloud environment management. • Demonstrated experience delivering large-scale SAP programs with multi-vendor and globally distributed teams. • Proven expertise in program governance, stakeholder management, and SAP delivery methodologies. • Exceptional communication, presentation, and influencing skills at senior stakeholder (C-level) levels. • Experience preparing proposals, managing budgets, and presenting business cases. • Track record of mentoring and developing consulting teams. • Willingness to travel occasionally for client engagements. Mandatory Certifications • PMP (Project Management Professional) • SAP Activate Project Manager • SAP PS (Project Systems) • SAP EAM (Enterprise Asset Management) • RISE with SAP • Grow with SAP • SAP Cloud ALM Why Join New Era Technology • Opportunity to work on strategic global SAP transformation programs. • A collaborative and innovative culture that values growth and leadership. • Comprehensive benefits and flexibility to work remotely. • Long-term career development in a fast-growing global SAP practice. 📩 Interested candidates, please share your updated resume with: Madhav Mallela 📧 madhava.mallela@neweratech.com New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

Lead and coordinate multiple large-scale IT initiatives using Agile frameworks, manage complex interdependencies, communicate with executive leadership, and maintain project timelines. | 10+ years project management experience, familiarity with SAFe and LeSS Agile frameworks, Jira proficiency, strong interpersonal and communication skills, ability to lead large initiatives, and onsite presence 3 days per week. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together. We are seeking an Agile Program Manager to join our team. Responsibilities: • Experience leading large program level corporate IT initiatives required. • SAFe (Scaled Agile Framework) Release Train Engineer Experience desired. Will be expected to fulfill the SAFe Release Train Engineer role for portion of initiative. • LeSS (Large Scale Scrum) knowledge required, and experience would be a plus. Will be expected to coordinate multiple non-SAFe teams, many of which will be using Large Scale Scrum. • Web-based project work required. • Role will be expected to coordinate multiple large initiatives (some already started) to hit key 2025 delivery dates and beyond. These initiatives have significant interdependencies that will need to be understood, aligned, tracked and manage to ensure successful on-time completion. • Operates with a sense of urgency and uses sound judgement to escalate issues or develops options to work around roadblocks vs. waiting for direction. • Skilled at understanding complex interdependencies, tracking progress and effectively communicating with executive level leadership. • Define, oversee, and maintain a master timeline utilizing project management software and communicating with all impacted parties. Qualifications: • Candidate needs to have very strong interpersonal skills. They need to be energetic, upbeat, a good listener, confident, approachable and flexible while bringing a diplomatic approach to solve problems and get results. • Web related/Digital Marketing related project experience is important. • Flexible and dynamic: Comfortable with change and able to think on their feet. • Quick learner: Able to ramp up fast and adapt to new environments. • Focused on dealing with conflict and capable of crafting win-win solutions. • Demonstrated verbal and written communication skills • Proven planning and organizational skills • Experienced in fast-paced, large-scale projects: Especially within large companies • Ability to lead without authority • Experience working with and leading offshore teams is a plus. • Pharma experience is a plus. • Experience working in a regulated environment is a plus. • Expected onsite minimum of 3 days per week. • Bachelor's Degree • 10+ years of project management experience • Technical Proficiency: • Familiar with Jira • Can set up dashboards • Able to create reports Soft Skills & Personality Fit • Able to read the room and adjust communication style accordingly. • Relationship builder • Brings a warm, collaborative tone-not overly direct or rigid. • Balances initiative with alignment, ensuring they move in the right direction without constant oversight. New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions"). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

Design and quote managed service solutions for mid-market customers, collaborate with sales, build presentations and proposals, and act as SME for ITMS and Managed Services. | 3-5 years presales or technical consulting experience focused on ITMS and Managed Services, strong knowledge of managed services components, ability to build quotes, and preferably manufacturer certifications. | Title: Solutions Architect - Presales Location: Remote role Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work together. New Era Technology offers: Full Benefits Medical Dental Vision 401K match 28 PTO Days including company holidays Summary: As a presales Solutions Architect for ITMS and Managed Services, this individual will be responsible for designing and quoting managed service solutions for our mid-market customers. Working closely with our Account Executives, this individual will meet with customers to discuss their business needs, provide an overview of the New Era managed services practice, and align those needs with a managed services quote. Requirements: • Strong knowledge in managed services components including, but not limited to, desktop/servers, network infrastructure, firewalls, and unified communications. • Experience presenting and quoting some (or all) of the following: • N-central • Auvik • SolarWinds • Lifecycle Manager • SentinelOne • KnowBe4 • Cisco Umbrella • Proofpoint • Datto Backup • Datto SaaS • Duo • Keeper Security • The ability to properly build quotes and properly account for costs/prices when quoting. • Proficiency with Excel, PowerPoint, and other office applications. • The ability to work in a collaborative environment. Qualifications: • Bachelor s degree in computer science, Information Technology, or related field (or equivalent experience). • 3-5 years of experience in a presales or technical consulting role, with a focus on ITMS and Managed Services. • Manufacturer certifications for the technologies listed above are encouraged but not required. Primary Duties: • Working closely with sales to help sell ITMS and managed service solutions provided by New Era. • Building presentations, quotes, and proposals. • Staying updated on the latest technologies, industry trends, and competitor offerings. • RFP/RFI responses. • Working as the SME for all ITMS and Managed Services related offerings. Language Skills: • Ability to read, write, and speak fluently in Physical Demands: - Sedentary work that primarily involves sitting/standing. - Prolonged periods of sitting at a desk or computer. - Occasional lifting of objects, not exceeding 20 pounds. - Limited standing or walking required. Work Environment: • This role requires a reliable internet connection and a quiet, dedicated workspace to ensure productivity and effective communication with customers and team members. • Remote position with ability to attend on-site team or client meetings and business engagements. • While working remotely, employees are expected to adhere to company policies and maintain a professional and secure work environment. Expected Work Hours: Monday Friday, 8am 5pm EST with 1-hour unpaid lunchbreak (8 hours per day, 40 hours per week). Travel: Travel may be required for on-site team and client meetings and working sessions with the client. All other work will be performed remotely unless required to be onsite by the team/client needs. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. EEO/AA Statement New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Below is the pay range of this position for considered candidates based on qualifications and experience. Pay Range $95,000 - $105,000 USD New Era Technology, Inc., and its subsidiaries ( New Era we , us , or our ) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ( Solutions ).

Design and quote managed service solutions for mid-market customers, collaborate with sales teams, build presentations and proposals, and respond to RFPs/RFIs. | 3-5 years presales or technical consulting experience in ITMS and Managed Services, proficiency with quoting and office applications, and knowledge of managed services components. | Description: • As a presales Solutions Architect for ITMS and Managed Services, this individual will be responsible for designing and quoting managed service solutions for our mid-market customers. Working closely with our Account Executives, this individual will meet with customers to discuss their business needs, provide an overview of the New Era managed services practice, and align those needs with a managed services quote. • Primary Duties: Working closely with sales to help sell ITMS and managed service solutions provided by New Era. • Building presentations, quotes, and proposals. • Staying updated on the latest technologies, industry trends, and competitor offerings. • RFP/RFI responses. • Working as the SME for all ITMS and Managed Services related offerings. • Language Skills: Ability to read, write, and speak fluently in. • Physical Demands: - Sedentary work that primarily involves sitting/standing. - Prolonged periods of sitting at a desk or computer. - Occasional lifting of objects, not exceeding 20 pounds. - Limited standing or walking required. • Work Environment: This role requires a reliable internet connection and a quiet, dedicated workspace to ensure productivity and effective communication with customers and team members. - Remote position with ability to attend on-site team or client meetings and business engagements. - While working remotely, employees are expected to adhere to company policies and maintain a professional and secure work environment. • Expected Work Hours: Monday – Friday, 8am – 5pm EST with 1-hour unpaid lunchbreak (8 hours per day, 40 hours per week). • Travel: Travel may be required for on-site team and client meetings and working sessions with the client. All other work will be performed remotely unless required to be onsite by the team/client needs. • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. • EEO/AA Statement: New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. • In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Requirements: • Strong knowledge in managed services components including, but not limited to, desktop/servers, network infrastructure, firewalls, and unified communications. • Experience presenting and quoting some (or all) of the following: N-central; Auvik; SolarWinds; Lifecycle Manager; SentinelOne; KnowBe4; Cisco Umbrella; Proofpoint; Datto Backup; Datto SaaS; Duo; Keeper Security. • The ability to properly build quotes and properly account for costs/prices when quoting. • Proficiency with Excel, PowerPoint, and other office applications. • The ability to work in a collaborative environment. • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • 3-5 years of experience in a presales or technical consulting role, with a focus on ITMS and Managed Services. • Manufacturer certifications for the technologies listed above are encouraged but not required. Benefits: • Full Benefits • Medical • Dental • Vision • 401K match • 28 PTO Days including company holidays

Lead and coordinate multiple large-scale Agile IT initiatives, manage complex interdependencies, communicate with executive leadership, and maintain master timelines using project management tools. | 10+ years project management experience, strong interpersonal and communication skills, technical proficiency with Jira and reporting, experience with SAFe and LeSS frameworks, and ability to work onsite at least 3 days per week. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together. We are seeking an Agile Program Manager to join our team. Responsibilities: • Experience leading large program level corporate IT initiatives required. • SAFe (Scaled Agile Framework) Release Train Engineer Experience desired. Will be expected to fulfill the SAFe Release Train Engineer role for portion of initiative. • LeSS (Large Scale Scrum) knowledge required, and experience would be a plus. Will be expected to coordinate multiple non-SAFe teams, many of which will be using Large Scale Scrum. • Web-based project work required. • Role will be expected to coordinate multiple large initiatives (some already started) to hit key 2025 delivery dates and beyond. These initiatives have significant interdependencies that will need to be understood, aligned, tracked and manage to ensure successful on-time completion. • Operates with a sense of urgency and uses sound judgement to escalate issues or develops options to work around roadblocks vs. waiting for direction. • Skilled at understanding complex interdependencies, tracking progress and effectively communicating with executive level leadership. • Define, oversee, and maintain a master timeline utilizing project management software and communicating with all impacted parties. Qualifications: • Candidate needs to have very strong interpersonal skills. They need to be energetic, upbeat, a good listener, confident, approachable and flexible while bringing a diplomatic approach to solve problems and get results. • Flexible and dynamic: Comfortable with change and able to think on their feet. • Quick learner: Able to ramp up fast and adapt to new environments. • Focused on dealing with conflict and capable of crafting win-win solutions. • Demonstrated verbal and written communication skills • Proven planning and organizational skills • Experienced in fast-paced, large-scale projects: Especially within large companies • Ability to lead without authority • Experience working with and leading offshore teams is a plus. • Pharma experience is a plus. • Experience working in a regulated environment is a plus. • Expected onsite minimum of 3 days per week. • Bachelor's Degree • 10+ years of project management experience • Technical Proficiency: • Familiar with Jira • Can set up dashboards • Able to create reports Soft Skills & Personality Fit • Able to read the room and adjust communication style accordingly. • Relationship builder • Brings a warm, collaborative tone-not overly direct or rigid. • Balances initiative with alignment, ensuring they move in the right direction without constant oversight. New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions"). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

Configure and implement Saviynt policies, workflows, and provisioning flows while documenting and transferring knowledge to the team. | Junior-level Saviynt product engineers with hands-on implementation experience, strong documentation, and communication skills. | Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Summary: We are seeking two (2) hands-on junior Saviynt product engineers to assist in implementing the product as the IAM team moves to a product-centric approach for its IAM program. Saviynt is being implemented to replace the organization's current state legacy solution. Responsibilities: • The candidate will be required to configure policy and workflow in Saviynt for the intake and pre-processing of identity data, apply the appropriate workflow for the various use cases for incoming new identity or changes to identity, and configure the provisioning flows based on the connections and schedules required. • Provisioning flows will be in the form of Secure LDAP, JDBC, API, and Secure File Transfer. Qualifications: • The candidates will have the Saviynt experience and knowledge required to perform the implementation of the workflow and provisioning based on the collected business and technical requirements. • Documentation for, and knowledge transfer to, the team are also a fundamental requirement of the roles. • In addition to Saviynt experience, the candidates must also have good communication and documentation skills. New Era Technology, Inc., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions"). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/