NetDocuments

Lead and grow an AI Search engineering team, set technical strategy, mentor engineers, and deliver scalable AI search solutions with cross-functional partners. | Requires a bachelor's degree in Computer Science or a related field, at least seven years of software engineering experience including three years in management, cloud-based product development, and familiarity with machine-learning model deployment. | NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review. About NetDocuments At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge. Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls. Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms. That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including: Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies Five-time Top Workplace USA winner Five-time Salt Lake Tribune Top Workplace Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you. What You’ll Do We are seeking a Senior Manager, Engineering to lead and scale our AI Search engineering team as we build next generation intelligent search capabilities that transform how legal professionals find and surface critical content. Your team owns the embedding models and indexing pipelines that power semantic search, and partners closely with product and vertical teams across NetDocuments to evolve those capabilities for different use cases and industries. This is a broad AI search mandate. Your team will not work on a single product in isolation but will serve as the core platform layer enabling semantic experiences across the NetDocuments ecosystem. You will drive the engineering vision, mentor engineering leaders, and create an environment where innovation and operational rigor go hand in hand. This position reports to the Director of Engineering, AI and will partner closely with peers across Product, Architecture, and Data Science to ensure cohesive delivery of enterprise grade AI powered search capabilities. Drive Strategy & Execution Shape and execute the long term engineering strategy for the AI Search platform, with a focus on embedding model quality, indexing pipeline reliability, and semantic relevance across verticals. Collaborate with Product, Architecture, and vertical engineering teams to translate customer needs into scalable, production ready search capabilities. Build and maintain a robust roadmap that balances platform investments in model improvements and indexing infrastructure with cross team partnership commitments. Oversee delivery execution across multiple teams to ensure high quality, on time releases. Lead & Develop High Performing Teams Manage and mentor Engineers and Technical staff, fostering a culture of trust, collaboration, and continuous improvement. Guide hiring, performance management, and career development to build diverse, high impact teams. Create an environment that attracts top engineering talent and empowers them to deliver their best work. Cross Functional Collaboration & Stakeholder Management Partner with vertical product and engineering teams to understand domain specific search requirements and adapt semantic capabilities accordingly. Serve as the technical point of contact for AI Search capabilities, helping stakeholders understand tradeoffs in relevance, latency, and model selection. Present technical strategies, roadmaps, and progress to senior leadership in clear, business focused terms. Drive engagement and communication across distributed teams and business units. Technical Leadership & Oversight Maintain strong working knowledge of embedding models, vector indexing, and semantic retrieval while focusing on guiding teams rather than day to day coding. Champion best practices for model lifecycle management, indexing pipeline design, relevance evaluation, and scalable architecture. Ensure AI Search solutions are designed securely and meet compliance, performance, privacy, and data residency standards. Promote responsible experimentation with emerging AI and retrieval technologies, balancing innovation with production stability. Culture & Innovation Foster a growth mindset, continuous learning, and experimentation within the engineering organization. Cultivate a collaborative engineering culture that values quality, innovation, and transparency. Encourage contributions to open source projects and knowledge sharing across the company. What You’ll Need to Be Successful Bachelor's degree in Computer Science, Engineering, or related field (advanced degree preferred). 7+ years of software engineering experience, including 3+ years in engineering management roles. Demonstrated success managing multiple teams or a group of 7+ engineers and leaders. Proven ability to define and execute a technical vision in alignment with business strategy. Strong experience leading distributed, cloud based product development (Azure or AWS). Familiarity with machine learning model deployment and lifecycle management, particularly embedding or NLP models. Experience building or owning data pipelines at scale including indexing, transformation, or ETL workflows. Deep understanding of modern engineering practices including CI/CD, microservices, and scalable architectures. Excellent stakeholder management and executive communication skills, with experience navigating cross team dependencies. Ability to synthesize complex technical information and present it effectively to leadership and cross functional audience What Will Make You Stand Out Hands on experience with semantic search or dense vector retrieval including embedding model selection, or hybrid search Experience with Elasticsearch or OpenSearch Familiarity with retrieval augmented generation (RAG) pipelines and how search quality feeds downstream LLM applications. Background in information retrieval, natural language processing Experience adapting a shared platform capability across multiple product verticals or customer segments. A history of building high performing, engaged teams that deliver impactful software. What You’ll Love About NetDocuments The People! 90% healthcare premiums company covered HSA company contribution 401K match at 4% with immediate vesting Flexible PTO (typically 3 to 4 weeks a year) 10 paid holidays Monthly contributions for life activities & wellness Access to LinkedIn learning with monthly dedicated time to explore Compensation Transparency The compensation range for this position is: $190,000 - $215,000 The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

Lead architecture and hands-on development of scalable full-stack document management features, APIs, and distributed systems while improving reliability and mentoring engineers. | Requires 8+ years of software engineering experience, 3+ years of technical leadership, deep React and TypeScript skills, backend expertise in Node.js plus C#/.NET or Java, and experience with cloud, event-driven systems, APIs, databases, testing, and production operations. | NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review. About NetDocuments At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge. Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls. Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms. That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including: • Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies • Five-time Top Workplace USA winner • Five-time Salt Lake Tribune Top Workplace • Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you. What You’ll Do NetDocuments is seeking a Staff Software Engineer to help shape the next generation of our document management platform. This role is ideal for an experienced engineer who brings deep expertise building production-grade full stack applications and a strong track record of leading technical direction within their team. You’ll operate as a hands-on technical leader, helping drive the architecture and delivery of scalable, event-driven systems across React, TypeScript, Node.js, C#/.NET, and AWS. You’ll partner closely with Product, Design, Platform Services, and engineering leadership to solve complex technical challenges, integrate emerging technologies including AI-powered services, and ensure our platform continues to scale with the performance, reliability, and security our customers expect. You will: Technical Leadership & Team Impact • Serve as a hands-on technical leader, helping define technical direction and engineering standards across the team. • Lead architectural discussions and make technical decisions across frontend, backend, and distributed systems. • Establish patterns for building scalable, secure, reliable, and maintainable applications. • Guide the evolution of the technology stack as the platform matures and scales. • Drive technical initiatives that improve system performance, reliability, developer experience, and engineering quality. Design & Build • Architect and build production-grade full stack applications using React, TypeScript, Node.js, C#/.NET, and AWS. • Design and implement event-driven architectures using AWS services, Kafka, and modern data pipelines. • Build responsive frontend experiences that make complex document management workflows intuitive and efficient. • Design scalable REST and GraphQL APIs that power product experiences and third-party integrations. • Build content enrichment and search capabilities that surface insights across large volumes of documents. • Integrate AI-powered services and emerging technologies that enhance document intelligence and user productivity. System Performance & Operational Excellence • Design resilient systems that maintain reliability and performance as the platform scales globally. • Instrument applications with logging, metrics, distributed tracing, and telemetry to proactively identify and diagnose issues. • Monitor system performance, identify bottlenecks, and implement improvements to scalability and reliability. • Ensure security, performance, and compliance requirements are incorporated throughout system design and implementation. • Proactively identify and address technical debt across the platform. Problem Solving & Ownership • Own complex technical initiatives from initial design through production deployment and ongoing evolution. • Solve challenges across areas such as real-time search, event-driven document processing, frontend performance, and distributed systems. • Evaluate architectural trade-offs across performance, usability, security, scalability, and maintainability. • Create clear technical documentation, including architectural diagrams, system designs, and key technical decisions. Collaboration & Mentorship • Partner closely with Product and Design to translate customer and business requirements into scalable technical solutions. • Mentor engineers across experience levels and help elevate technical capabilities and engineering practices across the team. • Collaborate with Platform Services and other engineering teams on shared infrastructure and integration points. • Build alignment around technical approaches and provide clear direction when decisions need to be made. • Lead knowledge sharing through code reviews, design discussions, documentation, and hands-on technical guidance. Continuous Learning & Innovation • Stay current with modern full stack development, cloud-native architectures, distributed systems, and AI-powered technologies. • Research and validate emerging technologies through proof-of-concepts aligned with product and engineering strategy. • Identify opportunities to improve both customer experience and engineering velocity. • Leverage modern development and AI tooling to increase engineering effectiveness and impact. What You’ll Need to Be Successful • Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent practical experience. • 8+ years of professional software engineering experience delivering production-grade applications at scale. • 3+ years of experience providing technical leadership and influencing engineering direction and practices. • Deep experience with React, TypeScript, and modern JavaScript. • Strong backend development experience with C#/.NET or Java and TypeScript/Node.js. • Experience designing and operating event-driven, service-oriented, and microservices architectures. • Experience building distributed, cloud-native systems using AWS services such as ECS, Lambda, and S3. • Experience working with NoSQL technologies such as DynamoDB or DocumentDB and relational SQL databases. • Strong experience designing REST and GraphQL APIs, including API security and versioning strategies. • Experience with Kafka or similar event streaming and messaging technologies. • Experience implementing logging, metrics, distributed tracing, and telemetry for production systems. • Experience with automated testing, CI/CD practices, and supporting production applications. What Will Make You Stand Out • Experience building document management, content services, or search-driven applications. • Deep expertise with event-driven architectures and Kafka. • Experience building high-performance React applications at scale. • Experience integrating AI-powered services into production applications. • Experience building B2B SaaS products in the legal industry or other regulated environments. • Mobile development or cross-platform application experience. • Contributions to open-source projects, technical writing, or experience sharing technical expertise with broader engineering communities. What You’ll Love About NetDocuments • The People! • 90% healthcare premiums company covered • HSA company contribution • 401K match at 4% with immediate vesting • Flexible PTO, typically 3 to 4 weeks a year • 10 paid holidays • Monthly contributions for life activities and wellness • Access to LinkedIn Learning with monthly dedicated time to explore • Connection, access, and mentorship from exceptional leaders • Growing company with opportunities for advancement • Authenticity and accountability from leadership Compensation Transparency The compensation range for this position is $170,000–$190,000. The posted cash compensation includes on-target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on factors such as experience, skills, qualifications, and geographic location. Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

Provide technical leadership and architecture for a next-generation document management platform across multiple teams and products. | Requires 10+ years professional software engineering experience with staff-level leadership, expertise in system design, distributed systems, cloud applications, and full stack engineering including C#, .NET, React, and TypeScript. | NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review. About NetDocuments At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge. Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls. Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms. That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including: • Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies • Five-time Top Workplace USA winner • Five-time Salt Lake Tribune Top Workplace • Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you. What You’ll Do NetDocuments is seeking a Principal Software Engineer – Intelligent DMS to provide technical leadership across the next generation of our document management platform. This role will help shape the architecture connecting our new web and mobile experiences, design system, extended applications, Microsoft 365 integrations, desktop applications, and AI-powered capabilities into a cohesive platform. You’ll operate as a deeply hands-on technical leader, spending the majority of your time solving complex engineering problems while driving architectural decisions that span multiple teams and products. You’ll partner closely with Product, Design, platform engineering, and our AI teams to establish scalable patterns, simplify complex systems, and ensure the experiences we build meet the reliability, security, performance, and usability standards expected by the world’s leading legal organizations. You will: Technical Leadership & Architecture • Provide technical leadership across the Intelligent DMS organization, establishing architectural direction and engineering standards that span multiple teams and product surfaces. • Lead architectural decisions across web, mobile, backend services, Microsoft 365 integrations, desktop applications, and AI-powered experiences. • Define shared technical patterns, component contracts, data models, permission models, and integration approaches that create a cohesive platform. • Lead complex, cross-team engineering initiatives from early product ideation through architecture, implementation, and production. • Evaluate architectural trade-offs across scalability, security, performance, usability, maintainability, and speed of delivery. • Simplify complex systems and establish technical foundations that enable teams to move faster as the platform evolves. Design & Build • Contribute directly to the most complex and consequential areas of the Intelligent DMS platform. • Design and build cloud-native applications, microservices, integrations, and customer-facing experiences at enterprise scale. • Help architect the next-generation web and mobile applications and the backend services that support them. • Establish patterns for integrating AI capabilities such as assistants, summarization, extraction, and intelligent search into everyday document workflows. • Lead technical design for Microsoft 365 experiences, including co-authoring and integrations across Word, Excel, PowerPoint, and Outlook. • Design solutions that maintain correctness, security, and matter-levl permissions across highly concurrent and distributed workflows. Platform Evolution & Modernization • Define technical strategies for evolving mature applications and integrations onto the next-generation platform without disrupting critical customer workflows. • Establish migration patterns that allow legacy and next-generation experiences to operate effectively during platform transitions. • Drive technical coherence across extended applications, desktop clients, sync, import, browser extensions, mobile applications, and Microsoft 365 integrations. • Partner with platform and AI engineering teams to establish scalable integration patterns for shared services and capabilities. • Set performance and reliability standards for customer-facing applications and drive systemic improvements required to meet them. Cross-Team Technical Leadership • Lead technical initiatives involving multiple engineering teams without relying on formal reporting authority. • Build alignment across Engineering, Product, Design, Platform, and AI teams around architectural direction and implementation strategy. • Translate ambiguous product opportunities into clear technical requirements, architecture, and executable plans. • Document architectural decisions and ensure teams understand the reasoning, trade-offs, and standards behind them. • Serve as a technical escalation point when teams encounter complex architectural or engineering challenges. Engineering Excellence & Mentorship • Mentor engineers across experience levels, including Senior and Staff Engineers, and provide guidance on architecture, system design, and engineering practices. • Drive testing, quality, security, and reliability strategies across the Intelligent DMS organization. • Establish and maintain architecture documentation, engineering standards, and technical patterns that scale beyond individual projects. • Lead design and code reviews for complex or high-impact initiatives. • Partner with other Principal Engineers and our Chief Architect to advance technical excellence across the broader engineering organization. • Support recruiting and interviewing efforts to help build a high-performing engineering team. Continuous Learning & Innovation • Stay current with advancements in AI-native product development, distributed systems, cloud architecture, and modern software engineering. • Evaluate emerging technologies and determine where they can meaningfully improve customer experience or engineering effectiveness. • Validate new technical approaches with real users and production feedback before scaling them broadly. • Champion engineering practices that prioritize simplicity, measurable customer value, and sustainable technical foundations. What You’ll Need to Be Successful • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 10+ years of professional software engineering experience, with demonstrated experience operating at the Staff level or above. • Proven experience setting architecture and technical direction across multiple products, systems, or engineering teams. • Experience leading complex, cross-team technical initiatives without formal authority and driving alignment across engineering stakeholders. • Deep expertise in system design, distributed systems, cloud applications, microservices, and enterprise-scale integrations. • Strong full stack engineering experience with the ability to work across frontend and backend systems; our technology stack includes C#, .NET, React, and TypeScript. • Experience designing and operating cloud-native systems using AWS, Azure, or comparable cloud technologies. • Experience translating ambiguous product requirements into clear technical architecture and implementation plans. • Demonstrated experience mentoring senior engineers and providing technical guidance across teams. • Strong technical writing skills with experience creating architecture documents, design proposals, and technical decision records. What Will Make You Stand Out • Experience shipping AI-native product experiences where AI is fundamental to the product workflow. • Experience operating multi-tenant enterprise platforms with strict security, compliance, or data residency requirements. • Experience with Microsoft 365 extensibility, including Office add-ins, Microsoft Graph, or co-authoring technologies. • Experience modernizing legacy applications while maintaining heavily used production systems and managing complex customer migrations. • Experience in legal technology, professional-services SaaS, or other regulated enterprise software environments. • Public examples of technical leadership through conference speaking, technical writing, open-source contributions, or architectural patterns adopted by other teams. • A track record of leading complex technical initiatives through both successful outcomes and lessons learned from approaches that did not work. What You’ll Love About NetDocuments • The People! • 90% healthcare premiums company covered • HSA company contribution • 401(k) match at 4% with immediate vesting • Flexible PTO (typically 3 to 4 weeks a year) • 10 paid holidays • Monthly contributions for life activities & wellness • Access to LinkedIn Learning with monthly dedicated time to explore • Connection, access, and mentorship from exceptional leaders • Growing company with opportunities for advancement • Authenticity and accountability from leadership Compensation Transparency The compensation range for this position is $200,000 – $220,000. The posted cash compensation includes on-target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on factors such as experience, skills, qualifications, and geographic location. Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

Provide technical leadership and establish architectural standards for scalable, secure, and high-performance systems. | Bachelor's degree and over 10 years of software engineering experience with expertise in system design and cloud-native development. | NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review. About NetDocuments At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge. Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls. Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms. That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including: Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies Five-time Top Workplace USA winner Five-time Salt Lake Tribune Top Workplace Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you. What You’ll Do NetDocuments is seeking a Principal Software Engineer – Intelligent DMS to provide technical leadership across the next generation of our document management platform. This role will help shape the architecture connecting our new web and mobile experiences, design system, extended applications, Microsoft 365 integrations, desktop applications, and AI-powered capabilities into a cohesive platform. You’ll operate as a deeply hands-on technical leader, spending the majority of your time solving complex engineering problems while driving architectural decisions that span multiple teams and products. You’ll partner closely with Product, Design, platform engineering, and our AI teams to establish scalable patterns, simplify complex systems, and ensure the experiences we build meet the reliability, security, performance, and usability standards expected by the world’s leading legal organizations. You will: Technical Leadership & Architecture Provide technical leadership across the Intelligent DMS organization, establishing architectural direction and engineering standards that span multiple teams and product surfaces. Lead architectural decisions across web, mobile, backend services, Microsoft 365 integrations, desktop applications, and AI-powered experiences. Define shared technical patterns, component contracts, data models, permission models, and integration approaches that create a cohesive platform. Lead complex, cross-team engineering initiatives from early product ideation through architecture, implementation, and production. Evaluate architectural trade-offs across scalability, security, performance, usability, maintainability, and speed of delivery. Simplify complex systems and establish technical foundations that enable teams to move faster as the platform evolves. Design & Build Contribute directly to the most complex and consequential areas of the Intelligent DMS platform. Design and build cloud-native applications, microservices, integrations, and customer-facing experiences at enterprise scale. Help architect the next-generation web and mobile applications and the backend services that support them. Establish patterns for integrating AI capabilities such as assistants, summarization, extraction, and intelligent search into everyday document workflows. Lead technical design for Microsoft 365 experiences, including co-authoring and integrations across Word, Excel, PowerPoint, and Outlook. Design solutions that maintain correctness, security, and matter-levl permissions across highly concurrent and distributed workflows. Platform Evolution & Modernization Define technical strategies for evolving mature applications and integrations onto the next-generation platform without disrupting critical customer workflows. Establish migration patterns that allow legacy and next-generation experiences to operate effectively during platform transitions. Drive technical coherence across extended applications, desktop clients, sync, import, browser extensions, mobile applications, and Microsoft 365 integrations. Partner with platform and AI engineering teams to establish scalable integration patterns for shared services and capabilities. Set performance and reliability standards for customer-facing applications and drive systemic improvements required to meet them. Cross-Team Technical Leadership Lead technical initiatives involving multiple engineering teams without relying on formal reporting authority. Build alignment across Engineering, Product, Design, Platform, and AI teams around architectural direction and implementation strategy. Translate ambiguous product opportunities into clear technical requirements, architecture, and executable plans. Document architectural decisions and ensure teams understand the reasoning, trade-offs, and standards behind them. Serve as a technical escalation point when teams encounter complex architectural or engineering challenges. Engineering Excellence & Mentorship Mentor engineers across experience levels, including Senior and Staff Engineers, and provide guidance on architecture, system design, and engineering practices. Drive testing, quality, security, and reliability strategies across the Intelligent DMS organization. Establish and maintain architecture documentation, engineering standards, and technical patterns that scale beyond individual projects. Lead design and code reviews for complex or high-impact initiatives. Partner with other Principal Engineers and our Chief Architect to advance technical excellence across the broader engineering organization. Support recruiting and interviewing efforts to help build a high-performing engineering team. Continuous Learning & Innovation Stay current with advancements in AI-native product development, distributed systems, cloud architecture, and modern software engineering. Evaluate emerging technologies and determine where they can meaningfully improve customer experience or engineering effectiveness. Validate new technical approaches with real users and production feedback before scaling them broadly. Champion engineering practices that prioritize simplicity, measurable customer value, and sustainable technical foundations. What You’ll Need to Be Successful Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 10+ years of professional software engineering experience, with demonstrated experience operating at the Staff level or above. Proven experience setting architecture and technical direction across multiple products, systems, or engineering teams. Experience leading complex, cross-team technical initiatives without formal authority and driving alignment across engineering stakeholders. Deep expertise in system design, distributed systems, cloud applications, microservices, and enterprise-scale integrations. Strong full stack engineering experience with the ability to work across frontend and backend systems; our technology stack includes C#, .NET, React, and TypeScript. Experience designing and operating cloud-native systems using AWS, Azure, or comparable cloud technologies. Experience translating ambiguous product requirements into clear technical architecture and implementation plans. Demonstrated experience mentoring senior engineers and providing technical guidance across teams. Strong technical writing skills with experience creating architecture documents, design proposals, and technical decision records. What Will Make You Stand Out Experience shipping AI-native product experiences where AI is fundamental to the product workflow. Experience operating multi-tenant enterprise platforms with strict security, compliance, or data residency requirements. Experience with Microsoft 365 extensibility, including Office add-ins, Microsoft Graph, or co-authoring technologies. Experience modernizing legacy applications while maintaining heavily used production systems and managing complex customer migrations. Experience in legal technology, professional-services SaaS, or other regulated enterprise software environments. Public examples of technical leadership through conference speaking, technical writing, open-source contributions, or architectural patterns adopted by other teams. A track record of leading complex technical initiatives through both successful outcomes and lessons learned from approaches that did not work. What You’ll Love About NetDocuments The People! 90% healthcare premiums company covered HSA company contribution 401(k) match at 4% with immediate vesting Flexible PTO (typically 3 to 4 weeks a year) 10 paid holidays Monthly contributions for life activities & wellness Access to LinkedIn Learning with monthly dedicated time to explore Connection, access, and mentorship from exceptional leaders Growing company with opportunities for advancement Authenticity and accountability from leadership Compensation Transparency The compensation range for this position is $200,000 – $220,000. The posted cash compensation includes on-target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on factors such as experience, skills, qualifications, and geographic location. Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.