Nemours Children's Health

Oversee strategic planning, development, and evaluation of institute initiatives and community programs. | Bachelor's degree required, Master's preferred, with 5+ years program management and leadership experience. | Nemours is seeking a Ginsburg Institute Program Manager to work out of our Orlando, FL location.  Primary Functions:  The mission of the Ginsburg Institute is to partner with community to ensure every child has an opportunity to thrive by addressing underlying social factors of health and working to eliminate health disparities through community engagement, research, and innovative collaboration with partners.  The goals of the Program Manager are to support the mission, goals, and strategic initiatives of the Ginsburg Institute at Nemours Children’s Health, Orlando.  The Program Manager, reporting to the Vice President of the Ginsburg Institute, supports a wide range of research and community programs, events and funding opportunities to advance children’s health in central Florida.  Specific areas of responsibility include strategic planning, strategic program development, knowledge management and management of strategic initiatives, partnerships, programs, measurement and program evaluation.   Essential Functions:  1. Support the Executive Director to execute the Ginsburg Institute strategic plan across Nemours Children’s Health, Orlando.  2. Determine and develop plans for achieving long and short-term goals for programs and projects. 3. Establish methods to track the success of the Ginsburg Institute initiatives and analyze key metrics and analytics. 4. Responsible for overseeing the administration and monitoring of multiple programs including the Ginsburg Institute Scholars, internal and external grants, Ginsburg Summer Camp Experience, and Nemours Tuition Remission, as well as providing Community Advisory Board support.   5. Develop and manage a detailed work plan to monitor various programs, projects and initiatives.  6. Support the development and operations of the Community Advisory Board.    7. Manage daily work of Program Coordinators, and ensure deliverables are accomplished according to project plan.  8. Support leadership in publications, including preparing abstracts & submissions, developing PowerPoints and writing literature reviews and citations for professional papers.   Job Requirements:  * Bachelor’s degree in Public Health, Education, Social Work, or a related field required. Master’s degree preferred.  * Minimum of 5 years of experience in program management, preferably in early childhood, public health, or community development.  * Demonstrated experience with strategic planning, Lean and/or agile methodologies. * Minimum of three (3) years’ experience managing cross-functional or inter-disciplinary teams. * Demonstrated knowledge of key issues related to workforce representation, population health disparities, and research addressing gaps in care and outcomes, change management, large group educational design and facilitation. * Demonstrated ability to manage large-scale projects and/or program teams. Ability to set up, plan, manage, report, and communicate projects and direct the completion of projects within proper scope, budget, and schedule. * Demonstrated proficiency in Microsoft Office Suite and project management software packages. Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org [https://www.nemours.org].

Manage imaging, secure configuration, and automated management of endpoint devices across the enterprise. | Bachelor's degree with 5+ years or Associate's degree with 10+ years experience in endpoint OS, Microsoft 365, Intune, and SCCM. | Nemours Children's Health is seeking an Endpoint Systems Administrator Senior to join our team.   Preferred location for this position is near one of our locations in either Wilmington, Delaware, Orlando, Florida, Jacksonville, Florida or Pensacola, Florida. The Endpoint System Administrator Senior position is responsible for imaging and secure configuration of endpoints devices and related systems to ensure stability, reliability and consistent performance. This role supports and manages solutions and applications for modern management of endpoints (Windows and Mac workstations, mobile devices, digital clocks, asset tracking sensors, digital identity devices) and other devices as applicable. This role will implement and maintain efficient/automated client support systems (e.g., device management, OS & application security updates, automated application installations, remote support systems). The Endpoint System Administrator Senior will install, configure, test and maintain endpoint system management tools as well as other applications that interact with endpoints such as Microsoft Defender and Digital Identity (Imprivata) The Endpoint System Administrator Senior will have subject matter expertise in managing devices and client applications in a Microsoft 365 tenant by using Microsoft Intune. The Endpoint System Administrator Senior will be engaged in solving highly complex technical issues, both independently as well as with collaboration with colleagues and vendors. This role will recommend standard configurations to optimize performance, develop and maintain knowledge based and endpoint system configuration documentation. This position will also record requests, issues, and solutions using service ticketing software and perform change management duties. This position will provide technology advice and recommendations as needed and as required by the organization.  * Design, develop and build enterprise-wide Windows operating system image using SCCM technology. * Design, deploy and administer solutions for modern management of endpoints and applications, including Autopilot and Autopatch making sure there is no impact to the end user. * Support platform software upgrades, workstation patching/compliance, and application delivery. * Engage in the continuous improvement of endpoint administration including automation, monitoring, patching, etc. by applying industry standards and best practices. * Participate in a variety of projects requiring technical expertise and project management skills. * Utilize and contribute to the development of standard operating procedures and tools for optimal endpoint operations * Communicate with leadership and other staff regarding initiatives and provide timely updates. * Document, implement, and adapt procedures, standards, and guidelines consistent with changing needs and strategic objectives. * Apply information security concepts, principles, and practices. * Deploy configuration changes as needed to maintain a secure computing environment. * Assist with hardware model evaluation and selection to support minimum system requires to stay within supported Operating System versions. * Collaborate with other IS teams and vendors to troubleshoot complex technical issues. * Make recommendations to the overall architecture of the applications and tools supported to enhance and improve their use. Job Requirements * Bachelor’s degree is required with a minimum of five (5) years of experience in a related field. Candidate holding an Associate’s degree must have a minimum of ten (10) years of relevant experience. * Demonstrated proficiency or experience with endpoint operating systems (Windows, Mac, iOS, Android), the Microsoft 365 product suite, and endpoint management platforms (MobileIron, JAMF, SCCM, Microsoft Intune/Endpoint Configuration Manager, Defender). * Ability to demonstrate systematic troubleshooting and problem-solving skills * Ability to approach change management based on understanding of the impacts to end users and other IT systems. * Advanced proficiency with Scripting languages (such as PowerShell).  * Strong understanding of policies to configure Windows (Active Directory GPOs), MacOS and mobile operating systems. * Strong understanding of security practices such as device encryption, anti-virus and threat detection, and digital certificates. * Working knowledge of networking fundamentals such as DNS, DHCP, firewall, and VPN. * Familiarity with Microsoft Entra ID is greatly desired.   #LI-EP1 Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org [https://www.nemours.org].

Support and configure Oracle Cloud ERP modules, especially Payroll, and provide end-user support and system improvements. | Minimum 5 years of experience in system implementation, strong business operations knowledge, and Oracle Fusion certifications. | Note: The job is a remote job and is open to candidates in USA. Nemours Children's Health is an internationally recognized children’s health system seeking an Enterprise Resource Planning (ERP) Business Analyst to support the Oracle Cloud Healthcare Suite with a focus on the Payroll module. The role involves workflow analysis, system design improvements, testing software updates, and providing end-user support across various functional areas. Responsibilities • Serve as a functional leader in configuration of various Oracle modules, but with primary emphasis/expertise on one • Work collaboratively with team to design highly-complex business processes in systems configuration activities including build, testing, validation, and documentation of system changes • Work with the technical team to translate the business requirements to technical requirements and coordinate with the technical teams to obtain the desired functionality, including reporting and system interfaces • Assist in identification of opportunities for implementation of new features or features not currently in use, make recommendations and work with end-users to implement features or changes to improve efficiencies • Assist in writing test-plans/scripts and assist with testing of configurations as well as training of end-users • Create/maintain Oracle system/application documentation (requirements, processes and procedures) • Provide end user support and troubleshooting for issues related to ERP system, including writing and running reports to query data from Oracle and analyze as needed • Participate in periodic Oracle change control meetings • Provide Oracle product support to all functional business areas • Serve as an Oracle subject matter expert (SME) for learning how the ERP works—with primary emphasis on one--including staying abreast of newly-released features, maintenance updates and patches Skills • Bachelor's Degree with a minimum of 5 years experience OR Associate's Degree with a minimum of 10-15 years related work experience required • System implementation experience required • Strong business operations experience with emphasis on the selected/assigned module required • Oracle Fusion Certifications Company Overview • Nemours Children's Health is committed to improving the health of children. It was founded in 1936, and is headquartered in Jacksonville, Florida, USA, with a workforce of 5001-10000 employees. Its website is http://www.nemours.org. Company H1B Sponsorship • Nemours Children's Health has a track record of offering H1B sponsorships, with 2 in 2023, 1 in 2022, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.