Neighborhood Health Center

Provide clinical and administrative leadership to behavioral health clinicians and community health navigators, oversee program operations, and maintain a small patient caseload in a primary care setting. | Master's degree in counseling or related field, active Oregon clinical licensure, minimum 3 years post-licensure clinical experience, prior supervisory experience in behavioral health, and experience with diverse populations. | Job Details Level Management Job Location Administrative Office - Tigard, OR Position Type Full Time Education Level Master's Degree Salary Range $98632.00 - $147948.00 Salary Job Shift Day Job Category Nonprofit - Social Services Description Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why work with us? • We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. • We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance. • Our employees voted NHC a Top Workplace in 2020, 2021, 2022,2023, and 2024! Job Title:Behavioral Health Manager Department:Behavioral Health Reports To: Director ofBehavioral Health Work Type:Hybrid (4 days on-site, 1 day remote/week) Classification:Full-Time, Exempt Language Differential:Eligible SUMMARY The Behavioral Health Manager provides clinical and administrative leadership to a team of Behavioral Health Clinicians and Community Health Navigators in a primary care setting. This role supports the implementation and performance of integrated behavioral health services that align with organizational goals and models of care. The manager fosters clinical excellence, staff development, and collaboration across departments to ensure quality patient care and operational efficiency. Approximately 60% of this role focuses on administrative leadership and staff management; the remaining 40% is dedicated to direct patient care within the Primary Care Behavioral Health (PCBH) model. Essential Job Duties Leadership and Team Management • Provide supervision, coaching, and support to Behavioral Health Clinicians (BHC) (associates and licensed BHCs) and Community Health Navigators (CHW/CHNs). • Conduct performance evaluations, manage hiring and offboarding in coordination with HR, and support staff development. • Collaborate with clinic leadership to ensure coverage, template management, and productivity targets are met. • Monitor clinician engagement and team well-being; implement strategies to support staff retention and work-life balance. • Oversee onboarding processes and ongoing training, in collaboration with the training department and team leads. • Serve as liaison between Behavioral Health and other departments to maintain alignment with care delivery and strategic goals. Program Oversight and Administrative Duties • Lead key behavioral health initiatives including behavioral health transitions of care out of ED and hospitals, social drivers of health (SDOH) efforts, and integrated care innovations. • Collaborate with Director on budgetary inputs, billing practices, and sustainable service models. • Guide and support documentation and billing compliance across service lines. • Participate in strategic planning and program development. • Oversee psychology internship site in collaboration with training faculty. • Supervision of pre-licensed associate level clinicians, licensed clinicians, and community health navigators. Clinical Responsibilities (up to 16-20 hours/week) • Maintain a small patient caseload using brief, evidence-based interventions in a primary care setting. • Provide care coordination and consultation to PCPs and other team members. • Utilize EMR tools to track patient outcomes, engagement, and follow-up. • Support adherence to psychotropic medication protocols as needed. Qualifications QUALIFICATIONS • Master's Degree in Counseling, Social Work, Psychology, or Counseling Psychology is required • Active, unrestricted Oregon licensure (LCSW, LPC, LMFT, PsyD, or Licensed Psychologist) is required • Minimum of 3 years of post-licensure clinical experience, preferably in integrated primary care, is required • Prior supervisory or leadership experience in behavioral health is required • Experience working with diverse populations, including adults, children, and families is required • Bilingual (Spanish/English) is preferred Skills, Abilities, and Knowledge Leadership & Supervision • Ability to coach, support, and supervise multidisciplinary staff • Skilled in managing performance, conducting evaluations, and supporting professional development • Capable of leading change and motivating staff through evolving priorities Clinical & Integrated Care Expertise • Strong foundation in brief, evidence-based therapies (e.g., CBT, ACT, MI) • Understanding of the Primary Care Behavioral Health (PCBH) model • Ability to maintain a limited direct patient care load while managing team responsibilities Administrative & Operational • Familiar with EHRs and clinical documentation best practices • Knowledge of clinical workflows, billing practices, and productivity monitoring • Strong time management and ability to prioritize across clinical and operational tasks Communication & Collaboration • Excellent verbal and written communication skills • Demonstrated ability to collaborate across departments and disciplines • Skilled at conflict resolution, feedback delivery, and relationship-building Equity & Systems Thinking • Committed to advancing health equity and culturally responsive care • Ability to think systemically and implement data-driven improvements • Comfortable with ambiguity and adaptive in dynamic care environments Working Conditions • This is a full-time, exempt position with a typical Monday-Friday schedule, 40 hours per week. • The role is primarily based in an office setting, with regular virtual and in-person responsibilities. • Hybrid estimate: On-site four days per week and remote one day per week • Tuesdays and Thursdays are typically spent on-site at the Hunziker Road NHC administrative office for leadership team meetings, collaboration, and leadership presence. • 2 other days per week are spent in clinical on-site care in a medical clinic, and or school-based health center. • Occasional travel to clinic sites may be required to support staff and attend meetings. • The position involves standard use of computers, phones, and other office equipment. • Flexibility is required to respond to emergent operational or clinical needs. Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.

Develop and manage engaging written, visual, and multimedia content across multiple platforms to support organizational communications and campaigns. | Bachelor’s degree in Communications or related field, 4+ years of progressive content creation experience, 3+ years in photography/videography, strong writing and editing skills, and graphic design proficiency preferred. | OverviewNeighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in primary care, internal medicine, dental services and more. The Content Specialist is a storyteller at heart, responsible for capturing and sharing the stories that highlight Neighborhood Health Center’s impact through writing, photography, video, and design. This role also supports internal communications, health literacy, and organizational campaigns to connect NHC’s diverse audiences and stakeholders to the organization’s mission and values.The Content Specialist’s primary responsibility is to develop engaging communications and visuals across multiple platforms, including persuasive storytelling, as well as technical and expository writing. This role also shares responsibility for the organization and development of NHC’s intranet platform (NINA). The position reports to the Communications Manager and is evaluated based on project outcomes, adherence to brand standards, and delivery of high-performing, engaging content.NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Job DetailsJob Title: Content SpecialistDepartment: AdministrativeReports To: Communications ManagerWork Type: Hybrid (2 days in office / 3 days remote)Classification: ExemptLanguage Differential: Ineligible Essential Job DutiesWriting/StorytellingResearch, create, and edit compelling written, visual, and multimedia content to help meet organizational and departmental goals across multiple platforms.Create content for external communications, including press releases, company website and blog, brochures, annual report, fact sheets, newsletters, patient emails and letters, and presentations.Develop patient health literacy and outreach materials reflecting inclusion principles.Provide editorial support for communications, presentations, and event materials.Create internal communications content (intranet content, emails, letters, fact sheets, instructions, forms).Collaborate with subject matter experts to translate complex healthcare, policy, or program information into clear, accessible content.Ensure all content meets brand standards for style, tone, and visual identity, and is optimized for accessibility and best practices.Support crisis communications with rapid development and dissemination of accurate content.Collaborate on editorial calendars and campaign planning to ensure consistent storytelling.Video, Photography & Graphic DesignWrite, create, and edit video for storytelling, brand development, health literacy, and engagement.Capture high-quality photography to support campaigns, events, and storytelling.Develop a database of NHC video, photos, and moving graphic resources.Create visual graphics for various content and platforms to enhance communication.Edit existing graphics in Adobe Creative Suite.Manage and organize multimedia content to support campaigns, events, and educational initiatives.Ensure all digital content meets accessibility standards.Intranet DevelopmentSupport and develop the organization's intranet platform through ongoing content organization, development, and staff training and support.OtherEnsure all content meets brand standards for style, tone, and visual identity, and is optimized for accessibility and best practices, as appropriate.Act as the organizational liaison for translation and print services.Act as a department liaison in clinics and clinical meetings to capture storytelling opportunities.Manage all Communications requests submitted through the organization’s tracking system (Jira), deadlines, and approval processes to ensure timely delivery of projects.Stay current on industry trends, digital content innovations, and emerging communication channels.Assist with promotion, implementation, and execution of organizational events, which may occasionally require evening or weekend work.Promote a collaborative, inclusive work environment that reflects organizational values and supports a diverse and multicultural community.Other duties as assigned. QualificationsEducation and/or ExperienceBachelor’s degree in Communications, Marketing, English, Journalism, Media Production, or a related field required. A Master’s degree is preferred.Minimum of 4 years of progressive experience in written content creation, communications, and copywriting, preferably in a healthcare, nonprofit, or mission-driven environment.Minimum of 3 years of work experience or study in photography and videography.A combination of advanced degree and equivalent professional experience may be considered.Strong graphic design skills preferred.Spanish language proficiency preferred.Knowledge, Skills, Abilities & BehaviorsExceptional writing, editing, and proofreading skills with ability to adapt tone for diverse audiences and platforms.Ability to translate complex information into clear and accessible content.Creative thinker with ability to develop innovative content ideas across print, digital, and multimediaCommitment to accessible and inclusive content.Experience editing photos and videos using Adobe Creative Suite (Photoshop, InDesign).Strong technical aptitude and ability to learn new tools; experience with Jira, WordPress, and intranet platforms is a plus.Highly organized with strong project management skills; able to manage multiple priorities and meet deadlines.Knowledge of best practices in content accessibility, inclusivity, and brand consistency.Collaborative and adaptable team player; able to work independently with minimal supervision.Maintains confidentiality and complies with HIPAA and organizational policies. Working ConditionsThis position is eligible for hybrid work with a minimum of two days in the office per week at the administrative building, typically Monday through Friday, 8 am to 5 pm. Regular visits to clinics and occasional assistance at weekend and evening events are expected.Physical Requirements: Regularly sits at a computer, uses hands to operate tools, reads from a screen; moves about the office; may lift 20–25 pounds and up to 40–50 pounds with assistance; noise level is moderate and events may have higher activity. #J-18808-Ljbffr

Create and manage engaging written, visual, and multimedia content for internal and external communications, support intranet development, and collaborate across teams to promote organizational storytelling and health literacy. | Bachelor’s degree in Communications or related field, 4+ years of content creation and communications experience, 3+ years in photography/videography, strong writing and editing skills, graphic design proficiency, and ability to manage multiple projects. | Level: EntrySalary Range: $65,268.00 – $84,895.00Job Location: Administrative Office – Tigard, ORJob Shift: DayPosition Type: Full TimeEducation Level: Bachelor’s DegreeJob Category: Nonprofit – Social Services Who We Are Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support. We are an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law. Why Work With Us We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily. We offer our employees a competitive compensation and benefits package including 20 days of PTO (based on full-time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer-paid disability insurance, EAP and life insurance. Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024! Job Details Job Title: Content Specialist Department: Administrative Reports To: Communications Manager Work Type: Hybrid [2 days in office / 3 days remote] Classification: Exempt Language Differential: Ineligible Summary The Content Specialist is a storyteller at heart. This role is responsible for capturing and sharing the stories that highlight Neighborhood Health Center’s impact through writing, photography, video, and design. In addition to producing engaging content, the Content Specialist manages projects that support internal communications, health literacy, and organizational campaigns, helping to connect NHC’s diverse audiences and stakeholders to the organization’s mission and values. The Content Specialist’s primary responsibility is to develop engaging communications and visuals that connect with NHC’s diverse audiences and stakeholders. This includes research, creation, and content management across many platforms, including persuasive storytelling, as well as technical and expository writing. This role also has a shared responsibility to enhance the organization and development of NHC’s intranet platform (NINA). The position reports to the Communications Manager, who evaluates performance based on project outcomes, adherence to brand standards, and delivery of high-performing, engaging content. Essential Job Duties Writing/Storytelling Research, create, and edit compelling written, visual, and multimedia content to help meet organizational and department goals across multiple platforms. Create and develop content for external communications. Projects include but are not limited to press releases, the company website and blog, brochures, annual report, fact sheets, newsletter, patient emails and letters, and presentations. Work with internal teams to develop patient health literacy and outreach materials that reflect inclusion principles. Provide editorial support for communications, presentations, and event materials. Create and develop content for internal communications. Projects include but are not limited to intranet content, emails, letters, fact sheets, instructions, and forms. Collaborate with subject matter experts to translate complex healthcare, policy, or program information into clear, accessible, and engaging content. Ensure all content meets brand standards for style, tone, and visual identity, and is optimized for accessibility and best practices. Support crisis communications through rapid development and dissemination of accurate, timely content. Collaborate on editorial calendars and campaign planning to ensure consistent and aligned storytelling. Video, Photography & Graphic Design Write, create, and edit video for storytelling, brand development, enhancing health literacy, and increasing engagement. Capture high-quality photography to support campaigns, events, and storytelling. Develop a database of NHC video, photos, and moving graphic resources. Create visual graphics for various content and platforms to enhance communication and storytelling. Edit existing graphics in Adobe Creative Suite. Manage and organize multimedia content such as photography, video, and infographics to support campaigns, events, and educational initiatives. Ensure all digital content meets accessibility standards. Intranet Development Support and develop the organization’s intranet platform through ongoing content organization, development, and staff training and support. Other Ensure all content meets brand standards for style, tone, and visual identity, and is optimized for accessibility and best practices, as appropriate. Act as the organizational liaison for translation and print services. Act as a department liaison in clinics and clinical meetings to capture storytelling opportunities. Manage all Communications requests submitted through the organization’s tracking system (Jira), deadlines, and approval processes to ensure timely delivery of projects. Stay current on industry trends, digital content innovations, and emerging communication channels. Assist with promotion, implementation, and execution of organizational events, as needed, which may occasionally require evening or weekend work. Promote a collaborative, inclusive work environment that reflects organizational values and supports a diverse and multicultural community. Other duties as assigned. Qualifications Education and/or Experience Bachelor’s degree in Communications, Marketing, English, Journalism, Media Production, or a related field required. A Master’s degree is preferred. Minimum of 4 years of progressively responsible experience in written content creation, communications, and copywriting, preferably in a healthcare, nonprofit, or mission-driven environment, is required. Minimum of 3 years of work experience or study in photography and videography required. A combination of an advanced degree and equivalent professional experience may be considered. Strong graphic design skills preferred. Spanish language proficiency preferred. Knowledge, Skills, Abilities & Behaviors Exceptional writing, editing, and proofreading skills, with the ability to adapt tone and style for diverse audiences, platforms, and needs. Skilled in crafting compelling, persuasive narratives that resonate with patients, staff, community members, and external stakeholders. Ability to translate complex information into clear, accessible, and engaging content. Creative thinker who develops innovative content ideas across print, digital, and multimedia platforms. Commitment to developing accessible and inclusive content. Experience editing photos and videos using Adobe Creative Suite. Proficiency in Photoshop and InDesign to edit existing files and graphics. Strong technical aptitude and ability to quickly learn new tools; experience with Jira, WordPress, and intranet platforms (e.g., Interact) a plus. Highly organized with strong project management skills; able to manage multiple priorities and meet tight deadlines Knowledgeable of best practices in content accessibility, inclusivity, and brand consistency. Collaborative and adaptable team player, with the ability to also work independently with minimal supervision. Maintains confidentiality and complies with HIPAA and organizational policies. Working Conditions This position is eligible for hybrid work with a minimum of two days in the office per week at the administrative building, typically Monday through Friday, 8 am to 5 pm. Regular visits to clinics, as well as occasional assistance at weekend and evening events, will also be expected. Physical Requirements: Regularly sits while working on a computer; uses hands and fingers to operate tools and controls; reads from a computer screen for extended periods. Frequently moves about the office to collaborate with team members or access materials. Occasionally lifts or moves objects weighing 20–25 pounds, and up to 40–50 pounds with assistance. The noise level in the work environment is usually moderate. The position may occasionally require exposure to event environments or locations with higher activity levels. Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements. #J-18808-Ljbffr