NCR Atleos

Manage onboarding, coordinate schedules, process POs, and communicate with stakeholders to ensure project milestones are met. | Requires strong project management skills, experience with scheduling, data management, and excellent communication, with a preference for bilingual skills and a bachelor's degree. | About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Cash Logistics Coordinator II Location: Frisco, TX Hybrid (in office 3 days per week) Project Management: Manage the onboarding process for ATMaaS financial institution clients, ensuring smooth transitions and timely completion. Oversee armored provider and funding conversions, ensuring proper coordination and execution. Lead pilot projects and hardware refresh projects, ensuring all project milestones are met. Attend client-facing meetings and reply to client-facing email correspondence to ensure client satisfaction and project alignment. Collaborate with internal teams to meet project requirements, including assigning terminals to armored and funding partners for new installations in multiple countries (US, Canada, Puerto Rico, and future locations). Process responses from funding partners and armored providers, escalating unacceptable terms or special circumstances as needed. Ensure ATM information is updated in both internal and external systems. Scheduling and Coordination: Review project queues and schedule services with armored providers, ensuring proper routing and lead time. Manage purchase orders (POs), including creation, receipt, cancellation, and adjustment. Place cash orders and change ATM information in internal and external systems as needed. Change status of ATM monitoring ahead of scheduled services. Monitor and confirm completion of scheduled services using internal and external data sources. Follow established escalation processes for missed services. Complete daily system updates for scheduled services. Participate in cross-departmental meetings to coordinate project activities. Dispatch service for ATMs with hardware issues during or after project activities. Communicate with various stakeholders, including armored vendors, funding sources, SAMs, IMACs, riggers, tech support, warehouse, and sales reps, ensuring alignment on activities. Other Responsibilities: Demonstrate strong problem-solving skills, attention to detail, and analytical abilities. Communicate efficiently with colleagues, clients, and external partners. Act as a liaison between departments to minimize schedule impacts and delays. Adapt to workflow changes and quickly resolve issues. Crosstrain and fill in as needed. Manage and distribute daily reports related to project activities. Complete various departmental processes as assigned. Systems Involved: Armored providers’ incident and report web portal, Cardlink, CDS Webtools, Cisco Jabber, CORE, CT Reports, Device Manager, Funding partners’ cash ordering web portal, ICOM Opticash, Microsoft Office (Excel, Outlook), Microsoft Windows Operating System, Oracle, QuickBase/EPM, ServiceNow, Terminal Monitoring. Language Skills: Proficiency in English, both written and oral. Bilingual (English/Spanish) is a plus. Education and Experience: Bachelor’s degree in business or related field preferred. Project management experience preferred. Proficiency in MS Office applications, especially Excel. Strong attention to detail and adherence to processes. Ability to negotiate, make independent decisions, and work in a team-based environment. High personal accountability for managing multiple issues simultaneously. Excellent organization and time-management skills. Ability to type a minimum of 50 words per minute. Ability to lift and carry 10 pounds. Clear and concise communication with internal and external contacts at all levels. Availability to use company-provided laptop and/or cell phone for after-hours and weekend projects. Ability to work alternate shifts, including days, evenings, weekends, and holidays. Must pass all applicable background screening tests. Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: Medical Insurance Dental Insurance Life Insurance Vision Insurance Short/Long Term Disability Paid Vacation 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.

Support ATM operations by analyzing data, troubleshooting issues, and communicating with stakeholders to ensure high uptime and service quality. | Requires 2+ years of technical experience, strong communication skills, and the ability to manage multiple issues in a fast-paced environment. | ## ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 📍Provide support using in-house tools to identify inactive ATMs, analyze and run remote diagnostics in order to resolve ATM issues that will ensure maximum ATM uptime 📍Research service history on ATM’s to identify service issues 📍Utilize monitoring tools and ticketing systems for addressing issues 📍Manipulate data within excel to analyze ATM inactivity 📍Manage multiple avenues of issues through monitoring, email and phone to ensure business expectations for service standards are met 📍Effectively communicate issues and status updates with business users, service providers and management teams, professionally adjusting language and terminology as needed 📍Call customer locations to identify issues with ATM’s 📍Be the technology advocate for the businesses and/or customers we support 📍Deliver exceptional and quality customer service 📍Provide efficient productivity and superior quality service while working in a fast paced environment ## SYSTEMS USED: 📍Fiserv Device Manager 📍Crosstec 📍CORE 📍Webtools 📍Excel 📍Oracle ## EDUCATION, EXPERIENCE & REQUIREMENTS: 📍Associates degree required or relative work experience required 📍Must have 2 years work experience with any technical discipline 📍Must have excellent customer service skills 📍Strong communication skills 📍Ability to follow complex and unique processes and adapt to change rapidly 📍Analytical thought needed to resolve issues in a variety of complex situations 📍Ability to manage multiple issues in a fast paced, deadline driven environment 📍Must be detailed oriented • *The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.**

Drive global sales of managed network services by building strategic partnerships, managing account and opportunity planning, and engaging with senior and executive level clients. | Bachelor's degree, 7+ years experience in networking, infrastructure, managed services, expertise in technology OEM markets, executive communication skills, and ability to travel up to 40%. | About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. The Telecom & Technology (T&T) business of NCR Atleos is a global provider of managed network services, supporting telecom companies, network technology OEMs, and enterprises in over 160 countries. T&T offers comprehensive services, including field services, remote services, professional services, and technology lifecycle services across various domains, such as LAN/WAN, wireless, SD-WAN/SASE, optical networking, and data centers. The business supports more than 100 OEM brands and delivers exceptional services to over 200 clients globally. The Sales Consultant will be selling solutions and services to secure new opportunities globally within targeted accounts, maximizing revenue and profitability and increasing NCRAtleos's market share; executes the sales process by moving new opportunities successfully through the funnel. The primary focus is on strategic partnerships, account planning and opportunity planning to grow service solution and services business, while targeting global accounts at senior and executive levels and securing funding for future initiatives at the executive level Key Responsibilities: • Accountable for building relationships with prospective and competitive customers • Serve as key interface in defining customer needs and NCRAtleos's ability to meet those needs through solutions • Serve as the liaison between the customer and NCRAtleos for customer escalating any roadblocks to securing the business • Responsible for the profitable sales of NCRAtleos services portfolio • Regional and Cultural Understanding of customary business practices and procedures in Europe, Asia and Americas. • Deploy, direct, and execute winning sales opportunities • Effectively advise customers through consultative selling techniques • Ensure the timely update of the sales funnel; Analyze creation of solution offer and proposal development • Utilize team members including post-sale delivery professional, pre-sale technical professionals, and management to achieve business objectives • Manage the efforts and funnel of the global sales team and directing their selling efforts as it pertains to the account strategy. • Collaborate regionally in support of the Global Account by providing overall Account Strategy and Solution Direction • Responsible for the profitable sales of NCRAtleos services portfolio • Strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in NCRAtleos, allowing us to build long term business relationships • Articulate solutions in terms of ROI to the client Basic Qualifications: • Bachelor Degree or equivalent experience • 7+ years experience and understanding of Networking, Infrastructure, Managed Services and adjacent portfolios. • Expertise and practical experience in the Technology OEM markets for networking, infrastructure and security. • Ability to work in a Matrixed environment with ability to communicate Executive level communications skills up to the “C” level executives • Able to travel up to 40% #LI-CB1 #LI-remote Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: • Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.