Navan

Lead internal communications and content development to align employees with company mission and support crisis management. | Requires 4+ years in communications or PR with ability to translate complex topics into engaging narratives and an AI-first approach. | Navan is looking for a Manager to join our growing team as we build the best travel agency on the planet. We need a diligent doer who thrives in a fast-paced environment and is equally comfortable drafting Slack and social media content as they are presenting to the C-suite. You are ready to make an impact from the start and you are able to quickly gain trust from both internal and external stakeholders. What You'll Do: Communications: You will lead the development and execution for Company All Hands, working directly with the C-suite to translate business milestones into inspiring narratives. You will build out our Internal Communications Framework, ensuring every employee understands our mission and roadmap. You will also work closely with the C-suite and communications team to draft content, including around major GTM announcements, company milestones, and additional owned content, including blogs, social, and video. You’ll be a key player in ad hoc crisis support, ensuring Navan remains agile and composed under pressure. Cross-Functional Collaboration & Operational Excellence: Partner with internal teams and external agencies to optimize execution. Serve as a key point of contact between the marketing department and other functions across the company. What You’ll Bring: Experience: At least 4+ years of experience in communications or PR. Business Fluency: A proven ability to translate complex topics into clear and engaging narratives. The "Navan" Mindset: A bias for action, an AI-first approach and a commitment to keep raising your personal bar. The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $91,800—$204,000 USD

Configure and maintain GDS systems and points of sale, manage security settings, collaborate with internal and external teams, and ensure operational efficiency in travel solutions. | 3+ years hands-on experience with Sabre and Amadeus GDS systems, knowledge of fare structures and corporate rates, strong communication and collaboration skills, and problem-solving ability. | Navan is growing rapidly, expanding its platform across multiple points of sale and GDS systems. As a Travel Operations Analyst - Configurations, you will play a critical role in ensuring our global travel solutions operate seamlessly. You will collaborate with internal teams, GDS partners, fulfillment partners, and travel suppliers to configure and maintain system settings that meet diverse operational requirements. Your expertise in GDS configurations and travel industry workflows will be key to launching new points of sale, optimizing operational efficiency, and resolving complex issues. What You'll Do: • Point of Sale Launch Support: • Lead operational efforts to configure and maintain new points of sale across Sabre and Amadeus GDS systems. • Work with suppliers/providers to order and set up PCCs/OIDs to meet specific customer and partner requirements. • Testing and Quality Assurance: • Create and execute test plans to validate configuration requirements, identifying and resolving issues before launch. • Document test outcomes and collaborate with internal teams to track resolutions. • Configuration Management: • Manage GDS security settings, including PCC/OID bridging, access agreements, and agent permissions. • Configure and maintain customer settings in internal tools to ensure accuracy and scalability. • Manage agent access, permissions, and configurations within GDS platforms and agent tools. • Cross-Team Collaboration: • Serve as the first point of contact for GDS partners, external vendors, and internal teams for escalations, investigations, and questions regarding configurations. • Manage supplier data (current and future) and monitor the health of supplier connections, proactively addressing issues. What We're Looking For: • Technical Expertise: • 3+ years of hands-on GDS experience in Sabre and Amadeus, with advanced knowledge of : • Sabre PCC TJR configurations • Amadeus OID configurations • Security bridging and access agreements • Agent EPR and related GDS setup • Industry Knowledge: • Familiarity with public and negotiated airfares, branded fares, fare families, hotel rates, amenities, and corporate negotiated rates. • Collaboration and Communication Skills: • Clear and concise oral and written communication skills for cross-team collaboration and stakeholder engagement. • A strong team player with a collaborative approach and commitment to knowledge sharing. • Problem-Solving and Organizational Skills: • Exceptional attention to detail, creative problem-solving skills, and the ability to multitask in a fast-paced environment. • Preferred Skills: • Proficiency with JIRA, Google Workspace tools