Nationwide Insurance

Nationwide Insurance

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Nationwide Insurance

Business Delivery Manager Quality (UAT) REMOTE

Nationwide Insurance•Anywhere•Full-time
View Job
Compensation$97K - 180K a year

Lead a team responsible for business transformation, process consulting, quality initiatives, and organizational performance improvement. | Requires eight or more years leading company-wide business transformation initiatives, including process redesign and modeling, plus three years of people management experience. | This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. This role is for a Manager, Business Delivery Quality: The following are key responsibilities and focus areas. 1. Leadership and Direct Reports The manager will start with 1direct report, creating an immediate opportunity to mentor and develop talent. By setting clear expectations and fostering a culture of quality, the manager helps team members build expertise in testing, defect management, and process optimization. 2. Building Scalable Processes By optimizing testing processes end-to-end and introducing automation, the manager reduces manual work and frees up team capacity for higher-value activities. This not only improves efficiency but also gives team members the chance to learn advanced tools and methodologies, enhancing their professional growth. 3. Expanding Ownership and Accountability The role includes establishing value-added services and processes that shift routine testing away from business users and into the Business Delivery team. This expands the team's scope and influence, creating new responsibilities and career development opportunities for team members. 4. Driving Visibility and Recognition By creating big and visible quality-related metrics, the manager ensures that the team's contributions are recognized by leadership. This visibility can lead to increased investment in the team and more opportunities for advancement. 5. Encouraging Innovation The focus on reimagining post-release support and continuous improvement fosters an environment where team members can propose and implement innovative solutions, strengthening their problem-solving and leadership skills. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. Job Description Summary Our team is a versatile group of individuals, working collaboratively to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you! As a Manager, you'll participate in major process modeling, analysis and design efforts. You'll manage activities and staff responsible for providing business performance, organizational design and business risk management capabilities to formulate pragmatic, forward facing and meaningful business transformation plans. Job Description Key Responsibilities: 3030 Leads all activities relating to business transformation through the strategic application of people, processes and technology. Manages teams who participates in business planning by identifying complexities, dependencies and redundancies in the business model. 3030 Leads team responsible for business process management and consultation. Acts as primary internal business product and process consultant responsible for communicating to customers, management and external sources. 3030 Runs the activities and functions relating to consultation regarding business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. 3030 Leads team responsible for identifying the critical elements of a business process that need improved. Leads individuals responsible for defining criteria of performance success. 3030 Provides significant contribution in executing business unit level change. 3030 Oversees the training of customers on business, technological, societal and environmental trends to support strategies for improving business performance. 3030 Leads staff responsible for strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems for the company. Team also evaluates new technological developments and evolving business requirements. 3030 Leads the development of compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models. 3030 Manages associates, including performance management, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions. May perform other responsibilities as assigned. Reporting Relationships: Reports to Director/Associate Vice President; manages a team of six to ten direct reports. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies are preferred. Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process re-design methods and tools. Three years of experience in people management. Project management experience is preferred. Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design. Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends. Understanding of new technologies and developments in the technology industry. Proven knowledge of the systems development life cycle. Extensive knowledge of project management concepts and techniques are required. Detailed knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large sophisticated projects. Strong communication skills, ability to influence, apply innovative approaches, and deal with ambiguity. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not eligible) Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties We currently anticipate accepting applications until 11/12/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. This position could be filled within any of the lower 48 U.S. states. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Manager, Business Consulting : $97,000.00-$180,000.00 The expected starting salary range for Manager, Business Consulting : $97,000.00 - $145,000.00

Business process analysis and design
Organizational change management
Project and people management
Business transformation planning
Verified Source
Posted 15 days ago
Nationwide Insurance

Business Delivery Manager Quality (UAT) REMOTE

Nationwide Insurance•Anywhere•Full-time
View Job
Compensation$97K - 180K a year

You would lead business transformation and process consulting, develop scalable quality and testing processes, manage staff, and align process and technology solutions with business goals. | The role seeks eight or more years of company-wide business transformation experience, three years of people management, and expertise in process modeling, technology, organizational change, and project management. | This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. This role is for a Manager, Business Delivery Quality: The following are key responsibilities and focus areas. 1. Leadership and Direct Reports The manager will start with 1direct report, creating an immediate opportunity to mentor and develop talent. By setting clear expectations and fostering a culture of quality, the manager helps team members build expertise in testing, defect management, and process optimization. 2. Building Scalable Processes By optimizing testing processes end-to-end and introducing automation, the manager reduces manual work and frees up team capacity for higher-value activities. This not only improves efficiency but also gives team members the chance to learn advanced tools and methodologies, enhancing their professional growth. 3. Expanding Ownership and Accountability The role includes establishing value-added services and processes that shift routine testing away from business users and into the Business Delivery team. This expands the team's scope and influence, creating new responsibilities and career development opportunities for team members. 4. Driving Visibility and Recognition By creating big and visible quality-related metrics, the manager ensures that the team's contributions are recognized by leadership. This visibility can lead to increased investment in the team and more opportunities for advancement. 5. Encouraging Innovation The focus on reimagining post-release support and continuous improvement fosters an environment where team members can propose and implement innovative solutions, strengthening their problem-solving and leadership skills. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. Job Description Summary Our team is a versatile group of individuals, working collaboratively to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you! As a Manager, you'll participate in major process modeling, analysis and design efforts. You'll manage activities and staff responsible for providing business performance, organizational design and business risk management capabilities to formulate pragmatic, forward facing and meaningful business transformation plans. Job Description Key Responsibilities: • Leads all activities relating to business transformation through the strategic application of people, processes and technology. Manages teams who participates in business planning by identifying complexities, dependencies and redundancies in the business model. • Leads team responsible for business process management and consultation. Acts as primary internal business product and process consultant responsible for communicating to customers, management and external sources. • Runs the activities and functions relating to consultation regarding business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. • Leads team responsible for identifying the critical elements of a business process that need improved. Leads individuals responsible for defining criteria of performance success. • Provides significant contribution in executing business unit level change. • Oversees the training of customers on business, technological, societal and environmental trends to support strategies for improving business performance. • Leads staff responsible for strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems for the company. Team also evaluates new technological developments and evolving business requirements. • Leads the development of compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models. • Manages associates, including performance management, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions. May perform other responsibilities as assigned. Reporting Relationships: Reports to Director/Associate Vice President; manages a team of six to ten direct reports. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies are preferred. Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process re-design methods and tools. Three years of experience in people management. Project management experience is preferred. Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design. Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends. Understanding of new technologies and developments in the technology industry. Proven knowledge of the systems development life cycle. Extensive knowledge of project management concepts and techniques are required. Detailed knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large sophisticated projects. Strong communication skills, ability to influence, apply innovative approaches, and deal with ambiguity. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not eligible) Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties We currently anticipate accepting applications until 10/22/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at [redacted]. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Manager, Business Consulting : $97,000.00-$180,000.00 The expected starting salary range for Manager, Business Consulting : $97,000.00 - $145,000.00

Business process improvement
Power BI and KPI analytics
Cross-functional project leadership
Supply chain risk management
Process standardization
Verified Source
Posted 30 days ago
Nationwide Insurance

Specialist, Software Engineer (Full Stack, AWS)

Nationwide Insurance•Anywhere•Full-time
View Job
Compensation$96K - 144K a year

Develop, test, and deploy software solutions with technical leadership and coaching in an agile environment. | Four or more years of software engineering experience with proficiency in programming languages and software development lifecycle. | This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Wednesday & Thursday) per week. Remote internal associates may also be considered. We have an exciting opportunity within Nationwide Financial Technology on a team supporting the Nationwide Financial Claims Desktop (NFCD) suite - and specifically for the Suitability asset in supporting the AIGO JET team. As a Specialist, Software Engineer, you will deliver new capabilities using Agentic AI solutions, Angular, Java, REST APIs, Microservices, and Informatica PowerCenter, while leading the team with AI-agent solutions that interpret new-business rules for straight thru processing. You will champion specification-driven, AI-assisted delivery - translating business intent into designs, acceptance criteria, and reusable engineering patterns - and work independently while helping to build capability for our operations partners for a more seamless experience. You will provide hands-on technical leadership for a cross-functional team, coaching teammates, raising engineering standards, and conducting code reviews. Supporting various business areas within Nationwide Financial, you will gain deep knowledge of annuity and claims processes, be exposed to new technology, and have real opportunities to innovate. Most importantly, you will directly see the impact of your work - increasing sales and straight thru processing of electronic application and if they are a good fit for our business risk posture. #LI-AC1 Job Description Summary If you're enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus primarily on providing high-quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you'll analyze, code, configure, test, debug, document, and maintain applications. Job Description Key Responsibilities: • Analyze solutions, develop, test, debug, document, and deploy software according to standards and best practices in an agile environment. • Apply secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. • Use DevSecOps practices, tooling, and techniques. • Drive continuous improvement and learning through ongoing training, practice, and innovation. • Manage medium to large project priorities, deadlines, and deliverables proactively. • Provides technical guidance to others. • May perform other responsibilities as assigned. • Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Completion of undergraduate studies in computer science, management information systems, or other related degrees. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. Experience: Four or more years of software engineering, analysis, or related technology experience. Knowledge, Abilities and Skills: Proficiency in one or more programming languages such as Java, C++, Python, and JavaScript. Strong knowledge of the software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge is a plus. Other criteria, including leadership skills, competencies, and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Hybrid to normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 10/02/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. This position could be filled within any of the lower 48 U.S. states. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Specialist, Software Engineer : $95,500.00-$177,500.00 The expected starting salary range for Specialist, Software Engineer : $95,500.00 - $143,500.00

Java
JavaScript
REST APIs
Microservices
Angular
AI-agent solutions
Verified Source
Posted about 2 months ago
Nationwide Insurance

Specialist, Software Engineer (Full Stack, AWS)

Nationwide Insurance•Anywhere•Full-time
View Job
Compensation$96K - 144K a year

Develop, test, and deploy software solutions with technical leadership and coaching in a hybrid agile environment. | 4+ years software engineering experience with proficiency in programming languages like Java and JavaScript, and ability to lead and collaborate in teams. | This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Wednesday & Thursday) per week. Remote internal associates may also be considered. We have an exciting opportunity within Nationwide Financial Technology on a team supporting the Nationwide Financial Claims Desktop (NFCD) suite - and specifically for the Suitability asset in supporting the AIGO JET team. As a Specialist, Software Engineer, you will deliver new capabilities using Agentic AI solutions, Angular, Java, REST APIs, Microservices, and Informatica PowerCenter, while leading the team with AI-agent solutions that interpret new-business rules for straight thru processing. You will champion specification-driven, AI-assisted delivery - translating business intent into designs, acceptance criteria, and reusable engineering patterns - and work independently while helping to build capability for our operations partners for a more seamless experience. You will provide hands-on technical leadership for a cross-functional team, coaching teammates, raising engineering standards, and conducting code reviews. Supporting various business areas within Nationwide Financial, you will gain deep knowledge of annuity and claims processes, be exposed to new technology, and have real opportunities to innovate. Most importantly, you will directly see the impact of your work - increasing sales and straight thru processing of electronic application and if they are a good fit for our business risk posture. #LI-AC1 Job Description Summary If you're enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus primarily on providing high-quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you'll analyze, code, configure, test, debug, document, and maintain applications. Job Description Key Responsibilities: • Analyze solutions, develop, test, debug, document, and deploy software according to standards and best practices in an agile environment. • Apply secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. • Use DevSecOps practices, tooling, and techniques. • Drive continuous improvement and learning through ongoing training, practice, and innovation. • Manage medium to large project priorities, deadlines, and deliverables proactively. • Provides technical guidance to others. • May perform other responsibilities as assigned. • Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Completion of undergraduate studies in computer science, management information systems, or other related degrees. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. Experience: Four or more years of software engineering, analysis, or related technology experience. Knowledge, Abilities and Skills: Proficiency in one or more programming languages such as Java, C++, Python, and JavaScript. Strong knowledge of the software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge is a plus. Other criteria, including leadership skills, competencies, and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Hybrid to normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 10/02/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. This position could be filled within any of the lower 48 U.S. states. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Specialist, Software Engineer : $95,500.00-$177,500.00 The expected starting salary range for Specialist, Software Engineer : $95,500.00 - $143,500.00

JavaScript
TypeScript
API Design
Microservices
Angular
REST APIs
Verified Source
Posted about 2 months ago

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