Nationwide

Manage end-to-end delivery of business outcomes by overseeing project financials, dependencies, scope, and fostering cross-team collaboration. | At least six years of technology-related experience with three years in project delivery and a bachelor's degree in a relevant field. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Consultant, Technology Project Manager supports Nationwide Pet. The pet insurance market is growing fast with premium growth averaging above 20% and more carriers are coming online. To compete in that market, the Pet strategy is to diversify products and channels while modernizing its digital chassis. Technology is key to delivering on the business strategy. We are looking for a strong project manager excelling in program/project management, written and verbal communications, and fostering strong business partner relationships. Experience in Planview and Jira is preferred. This role will be filled in a hybrid capacity, with collaboration taking place in our Scottsdale, AZ, office on Wednesdays and Thursdays. Work hours are Pacific time zone to support the business. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-AZ1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Technology Project Manager, you’ll be responsible for driving measurable outcomes by delivering incremental value across technology initiatives. You’ll connect business case objectives by shaping planning, defining dependencies, and ensuring alignment across key leaders and delivery teams. You’ll lead complex initiatives with accountability for financials, vendor performance, and delivery health, while maintaining transparent communication and guiding change management. Through Agile, Lean, and DevOps practices, you optimize delivery flow, manage risk, and ensure continuous value realization. Job Description Key Responsibilities: Drives end-to-end delivery of expected business outcomes, realization of benefits outlined in the business case, incremental value delivery, planning, and dependency and scope definition. Leads medium- to complex-scale initiatives and owns dependency and financial management for those initiatives. Optimizes value delivery by balancing demand and capacity, using standard tools and KPIs to improve performance and maintain delivery momentum. Manages initiative financials including budgets, forecasts, contract adherence, and delivery against expected outcomes. Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Coaches, influences, and mentors team members and peers to strengthen delivery discipline, collaboration, and overall effectiveness. Drives continuous improvement through Agile, Lean, and DevOps practices, including automation and inspection cycles. Leads transparent communication and change management, proactively surfacing status, decisions, impacts, and critical issues to enable successful business outcomes. Key contributor of contract negotiations, statement of work development, and vendor oversight to achieve expected goals. May perform other responsibilities as assigned. Reporting Relationships: Reports to Technology Project Manager or above. Typical Skills and Experiences: Education: Undergraduate studies (bachelor’s degree preferred) in management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred. License/Certification/Designation: Technology certifications or PMI, SAFe, Agile or Lean designations are encouraged. Experience: Six or more years of experience in technology or a related field, including three years of demonstrated proficiency in delivering outcomes/projects. Awareness of emerging technologies and industry trends. Knowledge, Abilities and Skills: Ability to make sound decisions and recommendations. Aptitude to influence, build relationships, and set priorities. Excellent communication skills to interact with all levels of associates, senior management, and/or vendors. Strong planning, delivery, financial, dependency, and risk management skills. Ability to lead through change and drive alignment across teams. Insurance and/or financial services industry knowledge is a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Hybrid to normal office environment. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Technology Project Manager : $118,000.00-$222,000.00 The expected starting salary range for Consultant, Technology Project Manager : $118,000.00 - $178,000.00

Lead technical development across agile teams, mentor staff, and deliver mission-critical digital platforms aligned with organizational strategies. | At least six years programming and systems analysis experience with strong Java and full-stack skills, bachelor's degree preferred, hybrid work in Columbus. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Arrangement: This role follows a hybrid schedule and requires in-office presence in Columbus, Ohio two days per week. Location Requirement: Candidates must be based within a commutable distance to Columbus, Ohio. Work Authorization: This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program. This role sits on the Digital Member Hub (DMH) team within Enterprise Internet & Mobility (EIM) BSA. The team supports a suite of applications that deliver core digital capabilities used across all customer channels, including web, mobile, chat, and voice. These mission-critical platforms include Customer Identity and Access Management (CIAM), Customer Account Management (CAM), Preference Center, and the Customer Online Account Support Tool (COAST). DMH applications are supported by three agile development lines that are responsible for both modernizing current capabilities and delivering new digital solutions using modern technologies. This position is an individual contributor role that operates outside the line Application Suite Tech Lead developer structure and serves as a key leadership partner in the planning, development, and deployment of digital products. Technical Skills Strong understanding of software development fundamentals and coding best practices Full-stack development experience Knowledge of front-end web development technologies and approaches Hands-on experience with Java, Spring Boot, and Angular Experience with DevOps and cloud technologies, including Apigee, AWS, Kubernetes, Git, Maven, Jenkins, Harness, and CI/CD pipelines Deep experience designing, building, and supporting APIs Experience using AI Tools Non-Technical Skills Ability to think strategically at the DMH value stream level Ensure solutions built by teams align with and support the broader DMH ecosystem Serve as an outside-the-line technical lead coordinating across the three DMH development lines Support discovery efforts by providing expertise on the DMH application suite to other application areas Partner closely with Line Tech Leads and the Product Architect Coordinate effectively with internal and external stakeholders to guide sound technical direction and decision-making Proactively share information to keep the right stakeholders informed and aligned Apply experience and judgment to recommend the best technical approach for initiatives Support team growth by mentoring and elevating others Drive collaboration and project execution across multiple teams Strong problem-solving skills and ability to think creatively Comfortable working in a fast-paced team environment Strong communication, interpersonal, and self-leadership skills Demonstrated thought leadership and ability to influence continuous improvement Experience delivering software using Agile development methodologies Angular Full Stack Tech Lead - Consultant Software Engineer #LI-KR1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus on mentoring and leading others to deliver high quality, cost-effective technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. Job Description Key Responsibilities: Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Mentors and trains other team members on design techniques, tools and coding standards. Provides strategic advice on using technology to achieve goals. Drives cross-collaboration and execution of projects across multiple teams. Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and optimal practices. Champions the use of DevSecOps practices, tooling and techniques. Ensures continuous learning and improvement through ongoing training, practice and innovation. Manages individual project priorities, deadlines and deliverables. May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred. Experience: Six years of experience in programming and systems analysis. Three years of experience in project management is preferred. Knowledge, Abilities and Skills: Hands-on technical leadership experience leading project teams and setting technical direction. Proficiency in one programming language such as Java, C++, Python, JavaScript. Knowledge of software development lifecycle. Proven ability to tackle sophisticated business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Software Engineer : $118,000.00-$222,000.00 The expected starting salary range for Consultant, Software Engineer : $118,000.00 - $178,000.00

Analyze, code, test, and maintain software applications applying secure engineering practices in an agile environment. | Four or more years of technology experience with proficiency in Java, C++, Python, or JavaScript and a bachelor's degree or equivalent experience. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. While this position can be performed remotely within the United States, preference will be given to candidates who can work from Nationwide’s Columbus, OH office, with the option for a hybrid work arrangement. #LI-TN1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications. Job Description Key Responsibilities: Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment. Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Uses DevSecOps practices, tooling and techniques. Drives continuous improvement and learning through ongoing training, practice and innovation. Manages medium to large project priorities, deadlines and deliverables proactively. May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. Experience: Four or more years of analysis and technology experience. Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Specialist, Software Engineer : $95,500.00-$177,500.00 The expected starting salary range for Specialist, Software Engineer : $95,500.00 - $143,500.00

Collaborate with cross-functional teams to gather customer insights and diagnose pain points to drive meaningful experience transformations. | Requires 5-7 years experience in human-centered design, customer experience, or consulting with a bachelor's degree preferred. | If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Are you passionate about driving meaningful customer experience transformations? We are looking for dynamic associates to champion our customers' voices. By leveraging data, insights, and storytelling, you will turn insights into action that drives value across all Nationwide businesses. Role Overview: Collaborate with cross-functional teams to gather customer feedback, research and competitive intel. Conduct data analysis to uncover trends and insights that can improve the customer experience. Support journey mapping efforts and dig deep into underlying processes / ecosystems to diagnose pain points, root causes and illuminate potential solutions. Contribute to the creation of compelling insight stories that drive targeted action. Prepare and present findings to various audiences, including business practitioners and executives. Assist in developing and implementing customer experience frameworks, methodologies and strategic roadmaps. Support project management activities to ensure successful execution of initiatives. If you thrive in an agile, collaborative team environment, excel at creating seamless customer experiences, and can anticipate and adapt to evolving consumer behaviors, we would love for you to join our team! This role will report to one of two Customer Office leaders – Customer Experience (NF) or Customer Experience (P&C) – as part of a collective team that transforms customer experiences across Nationwide. Additional Information: Due to the nature of this role, candidates will have some limited but expected travel according to business needs. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-MS2 #LI-REMOTE Job Description Summary As a consultant within the Office of the Chief Customer Officer, you will be advancing Nationwide’s mission to be the most customer-centric protection company. Through collaboration across teams on customer insights, goal state customer experience designs, and experience frameworks, and by practicing various research methodologies, you'll help us understand our customers, define opportunity areas, equip the business with tools and insights, and inspire change. Your ability to learn quickly about customer and business needs, synthesize information and tell a compelling story will be key to your success. We'll count on you to be a dedicated advocate for the customer, be passionate about influencing experiences that help people and be driven to cultivate that same passion in your peers and business partners! Job Description Key Responsibilities: Demonstrates proven expertise in research, strategy, and customer experience. Displays an ability to equip business partners with quick wins and longer-term improvement opportunities. Conducts qualitative and quantitative customer research to uncover insights about members and intermediaries; communicate progress and findings to an interdisciplinary working team. Amplifies the customer’s voice using data, insights, success metrics and the power of storytelling. Builds positive relationships with partners to influence priorities and solutions to improve the customer experience. Leads presentations, facilitates discussion, orchestrates workshop development and facilitation, synthesizes conclusions, and offers continuous support. Drives project momentum and discipline through organized documentation, communication and accountability. Anticipates obstacles and project team needs proactively. Analyzes and synthesizes data across different Voice of the Customer sources to diagnose insights and construct a compelling narrative that links insights to action. May perform other responsibilities as assigned. Reporting Relationships: Reports to VP, Customer Experience. Typical Skills and Experiences: Education: Undergraduate degree in customer experience, human-centered research, design research, design thinking or related field preferred. Experience: Typically, 5-7 years professionally practicing some aspect of human-centered design, Customer Experience or consulting. Proven knowledge of strategy concepts and research methodologies. Proven ability to use business and customer knowledge to diagnose areas of opportunity and recommend solutions. Knowledge, Abilities and Skills: Excellent verbal and written communication skills. Expertise and practice of the fundamentals in a number of research methodologies, especially in-depth interviews and surveys and be able to identify the right methodology given the learning objective. Comfortable explaining research findings and equipping business partners with actionable insights. Ability to collaborate with the business, tell compelling narratives and influence others. Can complete research or strategy tasks with oversight and guidance provided by leader. Independently and proactively seeks out answers as needed. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 08/21/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Customer Experience : $108,000.00-$200,000.00 The expected starting salary range for Consultant, Customer Experience : $108,000.00 - $162,000.00

Develop and maintain customer experience frameworks and lead discovery phases to improve customer outcomes. | Requires 8+ years in human-centered design or customer experience leadership with strong strategic planning and executive presence. | If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Are you passionate about driving meaningful customer experience transformations? We are looking for dynamic associates to champion our customers' voices. By leveraging data, insights, and storytelling, you will turn insights into action that drives value across all Nationwide businesses. Role Overview: Collaborate with cross-functional teams to gather customer feedback, research and competitive intel. Conduct data analysis to uncover trends and insights that can improve the customer experience. Support journey mapping efforts and dig deep into underlying processes / ecosystems to diagnose pain points, root causes and illuminate potential solutions. Contribute to the creation of compelling insight stories that drive targeted action. Prepare and present findings to various audiences, including business practitioners and executives. Assist in developing and implementing customer experience frameworks, methodologies and strategic roadmaps. Support project management activities to ensure successful execution of initiatives. If you thrive in an agile, collaborative team environment, excel at creating seamless customer experiences, and can anticipate and adapt to evolving consumer behaviors, we would love for you to join our team! This role will report to one of two Customer Office leaders – Customer Experience (NF) or Customer Experience (P&C) – as part of a collective team that transforms customer experiences across Nationwide. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-MS2 #REMOTE Job Description Summary As a top-level consultant within the Office of the Chief Customer Officer, you will be advancing Nationwide’s mission to be the most customer-centric protection company. Through collaboration with enterprise teams on customer insights, goal state customer experience designs, and education on experience frameworks and methodologies, you'll help us understand our customers, define opportunity areas and equip the business with tools, methodologies, and inspire change. Your ability to think strategically, have a deep understanding of customer and business needs, synthesize information and tell a compelling story will be key to your success. We'll count on you to be a dedicated advocate for the customer, be passionate about crafting experiences that help people, and be driven to cultivate that same passion in your peers and business partners! Job Description Key Responsibilities: Develop and maintain enterprise-wide customer experience (CX) frameworks and methodologies to enable transformation and align the organization around a common vision. Lead discovery phases for CX transformations, including defining outcomes, scoping the approach, selecting methodologies, diagnosing current state pain points and root causes, and designing future state experiences for both business-unit and enterprise wide initatives. Plan and conduct exploratory customer research to uncover insights about members and intermediaries; communicate findings to executive stakeholders. Build and sustain relationships across business units to reduce silos, foster collaboration, and ensure delivery of cohesive customer experiences. Facilitate workshops, presentations, and discussions to gain alignment on CX strategies and provide ongoing support for implementation. Collaborate with digital and shared services teams to ensure alignment of technology solutions with CX goals. Analyze and synthesize across different Voice of the Customer data sources to identify trends, diagnose pain points, and translate insights into actionable recommendations and a compelling narrative on where to focus and why. Drive prioritization of CX initiatives by building frameworks that link insights to business value and investment decisions and result in a clear actionable roadmap. Champion the customer perspective through storytelling and data-driven insights to influence strategies and keep customer needs central to business practices. Consult on CX performance metrics and scorecards to measure success and inform continuous improvement. ​May perform other responsibilities as assigned. Reporting Relationships: Reports to VP, Customer Experience. Typical Skills and Experiences: Education: Undergraduate degree in customer experience, human-computer interaction, psychology, information science, communications or related field preferred. Experience: Typically, eight or more years professionally practicing some aspect of human-centered design, Customer Experience leadership or Consulting. Proven knowledge of strategy planning, concepts and methodologies. Significant leadership experience with strategic projects, from either a top tier consulting firm or a Fortune 100 strategy planning group. Proven ability to use business and customer knowledge to diagnose areas of opportunity and recommend solutions. Strong executive presence, communication skills, and comfortable influencing leaders at various levels throughout the organization. Able to lead projects, provide direction and feedback to team members, and pivot as needed to meet project deliverables and deadlines. Knowledge, Abilities and Skills: Excellent verbal and written communication skills. Deep expertise and practice of the fundamentals in a number of research methodologies, especially ethnography and contextual inquiries and be able to identify the right methodology given the learning objective. Comfortable speaking publicly to large groups and explaining strategy rationale to other parts of the business. Ability to navigate multiple partner groups, tell compelling narratives and influence others. Owns work with minimal oversight. Ability to think strategically and tactfully. Comfortable with ambiguity and demonstrates an agile mindset. Independent and self-motivated. Can provide leadership for all aspects of the strategy process, as well as areas outside field of expertise. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 08/21/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Sr Consultant, Customer Experience : $138,000.00-$243,000.00 The expected starting salary range for Sr Consultant, Customer Experience : $138,000.00 - $206,000.00

Design and support full-stack solutions and mentor engineers applying secure software engineering practices. | Requires 6+ years programming and systems analysis with proficiency in Java, Python, or JavaScript and a bachelor's degree. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Why this role matters Join a team that is helping reshape how Marketing works at Nationwide. Pathfinders sits at the intersection of marketing, data, AI, and modern platform engineering, helping build the capabilities that power personalized experiences, operational efficiency, brand stewardship, and future-ready marketing workflows. What you will be part of You will join a product-minded engineering environment where technology is expected to do more than keep systems running. Our team is working to modernize the marketing technology ecosystem, connect platforms more effectively, and advance AI-enabled workflows that are scalable, supportable, and aligned to enterprise standards. This is a strong fit for someone who wants to help build the future of marketing technology while staying close to real business outcomes. Current work includes expanding customer data and personalization capabilities, improving the content and workflow ecosystem, and moving promising AI use cases from prototype to production. What you will do Design, build, and support full-stack solutions that strengthen Marketing Data Management and related user experiences. Engineer and enhance Databricks-enabled data solutions that support ingestion, transformation, orchestration, and downstream activation. Help connect data products and marketing platforms to AI-enabled workflows, agent-assisted experiences, and intelligent automation use cases. Partner with product, architecture, and enterprise engineering teams to implement solutions that are secure, supportable, and aligned with enterprise practices. Improve the maintainability, observability, and operational ownership of critical marketing data assets. Contribute to a team culture that values engineering craft, practical problem solving, cross-functional partnership, and continuous learning. It is our intention to fill this role in Columbus, Ohio. However, on occasion, applications from candidates working remotely who bring critical industry skills and relevant experience may be considered. This role does not qualify for employer sponsored work authorization Nationwide does not participate in the STEM OPT extension program. #LI-AM1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus on mentoring and leading others to deliver high quality, cost-effective technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. Job Description Key Responsibilities: Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Mentors and trains other team members on design techniques, tools and coding standards. Provides strategic advice on using technology to achieve goals. Drives cross-collaboration and execution of projects across multiple teams. Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and optimal practices. Champions the use of DevSecOps practices, tooling and techniques. Ensures continuous learning and improvement through ongoing training, practice and innovation. Manages individual project priorities, deadlines and deliverables. May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred. Experience: Six years of experience in programming and systems analysis. Three years of experience in project management is preferred. Knowledge, Abilities and Skills: Hands-on technical leadership experience leading project teams and setting technical direction. Proficiency in one programming language such as Java, C++, Python, JavaScript. Knowledge of software development lifecycle. Proven ability to tackle sophisticated business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 07/31/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Software Engineer : $118,000.00-$222,000.00 The expected starting salary range for Consultant, Software Engineer : $118,000.00 - $178,000.00

Design, build, and support full-stack customer-facing and internal applications for financial products. | Requires 2+ years of software engineering experience with Java, Angular, relational databases, and preferably a bachelor's degree in computer science or related field. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. About the Team The SOE(Scrum of Earth) team within Nationwide Financials' Digital Servicing organization focuses on delivering end‑to‑end, high‑impact customer and financial professional products for Annuities. SOE engineers own and evolve critical servicing experiences such as PIE JET Pod and Fixed Funding Pod and You will be embedded in a true cross‑functional product team, partnering closely with business leaders, CX/UX, architects, and fellow engineers to deliver modern, scalable solutions with strong visibility. Role Overview SOE Team at Nationwide Financial is seeking a Software Engineer with 2+ years of experience to help design, build, and support customer-facing and internal applications serving members, financial professionals, and internal associates across NationwideFinancial.com and Nationwide.com. As a full‑stack engineer on the SOE team, you will contribute across the entire lifecycle—design, development, testing, deployment, and ongoing evolution—of strategic product journeys. This role offers the opportunity to work on modern engineering initiatives and major product improvements. Key Responsibilities Build and evolve end‑to‑end customer and financial professional journeys, not just individual components or isolated applications Partner daily with product, UX, architecture, and business stakeholders to make fast, informed decisions Design and implement scalable, secure, and performant full‑stack solutions Contribute to major product launches and modernization efforts Support and improve existing services while continuously raising engineering quality and consistency Use modern engineering practices, including code reviews and automation Leverage Generative AI tools (such as GitHub Copilot) to improve productivity and code quality We’re Looking for Someone Who Has Proven ability to work effectively in a fast‑paced, collaborative, cross‑domain team environment Comfort working closely with others as well as contributing independently Strong development skills with a growth mindset and passion for continuous learning Excellent communication, problem‑solving, and debugging skills A collaborative mindset with openness to feedback and a willingness to support overall team success Experience using Generative AI tools (e.g., GitHub Copilot) to enhance engineering efficiency and quality Required Technical Experience Angular TypeScript, JavaScript Java Spring Framework RESTful APIs and API platforms (Apigee a plus) Cloud platforms (AWS and Kubernetes experience preferred) Relational databases (PostgreSQL, MySQL, Oracle) Nice‑To‑Have Experience GraphQL Kafka or other event‑driven architectures Agile & DevOps Practices Experience working within Agile teams Familiarity with CI/CD pipelines (Jenkins, Concourse, Harness, GitHub Actions) Strong interest in automation and improving software delivery processes This Position Is Ideal for a Well‑Rounded Full‑Stack Engineer Who: Wants ownership of meaningful, customer‑facing journeys Enjoys working across the stack and across disciplines Values modern engineering practices and continuous improvement Is excited to contribute to high‑visibility, strategic initiatives while continuing to grow in a supportive, collaborative environment This will be a hybrid role based out of the Columbus, OH or Des Moines, IA office. The team comes in Mondays and Tuesdays for collaboration. #LI-AZ1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Senior Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications. Job Description Key Responsibilities: Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and best practices. Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Uses DevSecOps practices, tooling and techniques. Drives continuous improvement and learning through ongoing training, practice and innovation. Manages project priorities, deadlines and deliverables proactively. May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. Experience: Two or more years of analysis and technology experience. Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Knowledge of software development lifecycle. Proven ability to tackle moderately sophisticated business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Sr Engineer, Software Engineer : $76,000.00-$143,000.00 The expected starting salary range for Sr Engineer, Software Engineer : $76,000.00 - $115,000.00 At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide? Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Lead procurement and category strategy for professional services including contract negotiation and vendor management. | Requires 8+ years in supply chain or procurement management with expertise in professional services and a bachelor's degree. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide's Procurement team has two open positions for strategic procurement professionals who bring deep expertise in Professional Services and thrive in complex, fast-moving environments. You will shape category strategies, guide the right engagement models, and lead commercial negotiations that support critical technology and outsourcing initiatives with clarity, confidence, and business impact. You will work across IT Consulting and BPO services, partnering with stakeholders to drive value, manage ambiguity, and influence decisions on complex business engagements. IT Consulting includes advisory, implementation, systems integration, platform delivery, and technology transformation services delivered through a range of supplier models, including global service providers, consulting firms, staff augmentation, and niche technical providers. BPO includes outsourced business operations delivered by third-party providers, such as customer service, front-office support, back-office processing, and administrative or recordkeeping services managed against defined performance expectations. This role follows a hybrid work model, with in-person collaboration in our Columbus, Ohio office two days per week. #Li-KR1 Procurement Category Manager | Professional Services =Consultant, Procurement Category Management Job Description Summary Procuring goods and services necessary to successfully run and grow our business is critical. Whether working to enable the processes that support buying decisions or finding the best supplier, price or contract terms, we bring expertise, skill and talent to the task. If you are collaborative, a top-level communicator, highly ethical and have the ability to manage key relationships by providing outstanding service, we want to know more about you! As a Consultant, you'll be responsible for the procurement and acquisition of goods and services for Nationwide that deliver near and long term sourcing value. We'll count on you to enhance processes and drive efficiency. You'll have opportunities to advise business units on the acquisition of complex, specialized and highly technical products and services, including SAAS software licenses, offshore outsourcing, Marketing, Employee Benefits and more. Job Description Key Responsibilities: Partners and collaborates with Business Partners, Finance, Technology and other Procurement team members to manage new sourcing requests, current contract pipelines for multimillion dollar categories and vendor agreements. Works with reporting teams to develop data analytics and suggests revisions to Procurement policy and procedures to ensure a predictable, easy-to-follow and efficient procurement process. Conducts advanced, continuous industry research and benchmark analysis within a defined spend category. Establishes a category strategy for a highly technical domain, monitors purchasing trends and identifies top suppliers and innovations within the category. Works with Business Partners to manage Business Unit and Procurement relationship by building forecasts of demand, service levels requirements, Total Cost of Ownership models, contractual and other risk requirements (by category domain, actual and forecasted spend), identifying cost reduction opportunities, and developing recommendations. Acts as a Project Manager with business partners, Finance, Technology as needed. Facilitates moderately complex to complex competitive bid activity, including requests for proposal (RFP), quote (RFQ) or information (RFI), where applicable. Negotiates the terms of the contract, including conditions, clauses, and service level agreements. Documents achieved savings for Finance approval. Assesses supplier risk prior to contract and collaborates with applicable risk partners, including Information Risk Management, Technology Review Boards, Privacy etc., for additional specialized assessments or necessary contract provisions. Analyzes and aligns Category goals and objectives to maximize usage of approved suppliers and best practices in Sustainability. Mentors and trains new associates on Procurement policy, processes and helps them develop Sourcing Skills. May perform other responsibilities as assigned. Reporting Relationships: Reports to Procurement Manager. Individual contributor; may serve in a lead capacity with business partners. Typical Skills and Experiences: Education: Undergraduate degree in supply chain, procurement, business, finance, accounting, management information systems, economics or related fields preferred. License/Certification/Designation: Procurement, purchasing, or project management designations, as applicable. Experience: Typically, eight or more years of experience in all aspects of supply chain management including relationship management; or equivalent professional experience in other closely related industries. Knowledge, Abilities and Skills: Specialized knowledge of principles, practices and procedures of supply chain management or other related industry. In-depth knowledge of the legal environment to analyze impact of major/complex initiatives on the company. In-depth understanding of the enterprise structure and business objectives. Knowledgeable in financial controls, insurance business concepts, systems and data processing concepts, and financial planning/analysis. Excellent verbal, and written communication skills and math skills required to negotiate with suppliers. Ability to develop and maintain strong supplier relationships. Ability to conceptually think of new projects and lead project teams towards a common objective. Ability to influence with limited authority. Ability to train others on most complex and technical procurement policies, practices, and processes. Proficiency in common office software like Microsoft Word, Excel, and PowerPoint. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office environment. Occasional extended and non-standard hours based on business and information needs. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Procurement Category Management : $97,000.00-$180,000.00 The expected starting salary range for Consultant, Procurement Category Management : $97,000.00 - $145,000.00 At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide? Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Research and resolve production issues for Life New Business applications ensuring system stability and collaborate with technical and business partners. | Bachelor's degree or equivalent with at least four years of technology experience and proficiency in Java or similar languages. | If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As part of the Production Support team on the Wing Walkers line supporting Life New Business applications, this role is responsible for researching and resolving issues raised by business operations and identified through system monitoring. This person will help improve support processes, develop efficient solutions, and provide strong partnership across IT, business teams, Middleware, and SaaS vendors. The role also supports infrastructure upgrades, production stability, and continuous delivery efforts. Strong communication is essential, as this position serves as a liaison between technical and non-technical partners while ensuring applications run effectively and issues are resolved quickly. This role is based in Columbus, Ohio, with a hybrid schedule requiring in-office attendance on Wednesdays and Thursdays. Standard business hours are Monday through Friday. On-call support is required one week out of every six, including 24/7 availability during the assigned rotation. Occasional off-hours support may also be needed for deployments and production issues. Key Responsibilities Provide immediate support for P0 incidents(on call) and support resolution for P1-P4 incidents Investigate, mitigate, and resolve production issues, tasks, walk-ups, and problem tasks Participate in root cause analysis and incident follow-up activities Plan, coordinate, facilitate, validate, and support disaster recovery, releases, patching, and production implementations Support infrastructure-related work, including upgrades, tool migrations, and technical validation Manage and support ID and access needs Develop, maintain, and support application monitoring using tools such as Splunk, New Relic, and FullStory Support batch jobs and Universal Automation Center processes Run reports and perform manual production mitigation or clean-up when needed Support configuration management activities, including data verification, updates, and code migration Participate in implementation planning, design discussions, and code reviews Support audit, information risk management, and other assigned responsibilities Preferred Technical Skills Ability to debug complex applications using Java, Spring MVC, Spring Boot, and JavaScript Working knowledge of SQL and Oracle PL/SQL Basic to intermediate Linux skills Basic knowledge of Docker and Kubernetes Experience with tools such as Microsoft Teams, Jira, ServiceNow, and Microsoft Office Familiarity with GitHub, Apigee, New Relic, Splunk, Jenkins, Harness, AWS, Rancher, Azure, Postman, SoapUI, and Harbor Preferred Soft Skills Strong written and verbal communication Ability to explain technical issues clearly to non-technical audiences Strong problem-solving skills with the ability to work proactively and independently This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-AZ1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications. Job Description Key Responsibilities: Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment. Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Uses DevSecOps practices, tooling and techniques. Drives continuous improvement and learning through ongoing training, practice and innovation. Manages medium to large project priorities, deadlines and deliverables proactively. May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager/Director. Typical Skills and Experiences: Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. Experience: Four or more years of analysis and technology experience. Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Specialist, Software Engineer : $95,500.00-$177,500.00 The expected starting salary range for Specialist, Software Engineer : $95,500.00 - $143,500.00 At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide? Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.