National Power, LLC

You would oversee telecommunications service contracts, direct technicians performing preventive maintenance, track service tickets, communicate with customers, and ensure timely equipment repairs. | The role requires 10+ years managing facilities electrical powering and cooling services, along with strong organizational, communication, and technical skills. | Summary: National Power, LLC is seeking a Program Manager to join our growing team! Reporting to the Director of the Managed Services Division, the Program Manager will oversee all aspects of a large telecommunications customer’s inside plant (ISP) service needs. The successful candidate will be self-motivated with prior experience managing large telecommunications service contracts, with a commitment to superior customer service and a team mentality. Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Manage internal technicians to execute the preventative maintenance contract throughout their geographic territory. Track open tickets to ensure timely completion and communicate status to customer Communicate with customers to address questions, problems, and requests for service or equipment. Escalate to appropriate person/team as necessary Arrange for necessary repairs to restore service and schedule these repairs Order parts for needed repairs Successfully read and understand schematics, flowcharts, wiring diagrams and specifications Have/expand industry knowledge of AC & DC electrical and batteries to successfully review inspection reports and provide feedback to the customer on any future or immediate/urgent maintenance needs Successfully maintain preventative and emergency maintenance reports for customer review and access as needed Education/Experience/Skills: High school diploma required – some college preferred 10+ years of experience managing facilities electrical powering and cooling service preferred Must have superior organizational skills as well as experience managing teams of service providers (self-perform and/or subcontractors) Excellent customer service skills required, to include verbal and written communication, phone and email etiquette and the ability to develop and maintain excellent working relationships Ability to work well in a changing work environment Requires advanced knowledge of the English language Intermediate knowledge of Microsoft Word applications, especially Excel Adept at the use of remote web applications and web services Proven team player Compensation and Benefits: Compensation: This position offers an annual salary range of $125,000 - $140,000. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Physical Demands: Ability to sit for an extended time, up to 8 hours Frequently required to utilize hand and finger dexterity; typing The ability to hear and speak effectively (i.e. over the phone, in person, or video conferencing) Additional Info: Criminal background check, pre-employment drug screen and MVR required. This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.

Lead engineering and technical development of integrated energy and critical power solutions, set standards, mentor staff, and deliver executable system designs for strategic customer opportunities. | Requires 8+ years in power systems or related technical roles, strong electrical distribution and energy infrastructure experience, and prefers a bachelor's degree or higher in Electrical or Mechanical Engineering. | Summary: Under the general direction of and reporting to the Vice President of Power Generation, the Senior Solutions Engineer is responsible for leading the technical development of integrated energy and critical power solutions, including generators, microgrids, battery energy storage systems (BESS), UPS systems, switchgear, and associated infrastructure. This role serves as the senior technical authority for solution development, supporting strategic customer opportunities, complex projects, and technical engagements. The position establishes engineering standards, strengthens technical capabilities across the Energy Solutions function, and ensures the delivery of accurate, competitive, and executable solutions. Working closely with Sales, Project Management, Operations, and executive leadership, the Senior Solutions Engineer helps drive growth by translating customer requirements into technically sound and commercially viable solutions. Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Technical Leadership Serve as the technical lead for complex and strategic customer opportunities. Provide technical guidance and mentorship to Energy Solutions Architects, Applications Engineers and Inside Sales Engineers. Establish best practices, design guidelines, and proposal review processes. Develop and maintain solution architectures, sizing methodologies, and engineering tools. Review and approve technical designs, assumptions, and solution recommendations. Solution Development Review and interpret project drawings, specifications, and customer requirements Design and support standby, prime, and integrated energy systems (generators, BESS, UPS, switchgear, fuel systems) Prepare technical documentation (SLDs, layouts, proposals, submittals, compliance matrices, P&IDs) Perform core engineering calculations (equipment sizing, voltage drop, conductor sizing, system configuration) Use and develop sizing tools and solution models to support designs and proposals Provide technical support to sales, customers, and project teams throughout the project lifecycle Coordinate with stakeholders to ensure alignment of scope, schedule, and deliverables Support proposal development, technical presentations, and customer engagements Identify technical risks, validate scope, and ensure accurate solution costing Manage multiple projects while maintaining organization and responsiveness Commercial & Customer Engagement Partner with Sales teams to develop winning technical and commercial strategies. Support proposal development, technical presentations, consultant meetings, and customer workshops. Engage consulting engineers, technical influencers, utilities, contractors, and end users to promote National Power's technical capabilities. Identify technical risks, scope gaps, and execution challenges during the sales process. Process Improvement Develop technical training materials and knowledge-sharing processes. Drive continuous improvement in proposal quality, response times, engineering accuracy, and solution consistency. Lead development of internal sizing tools, calculators, and engineering resources. Project Support Support project management and operations teams during project execution, commissioning, and customer handover activities. Provide escalation support for technical challenges and complex field issues. Ensure smooth transition from solution development to project execution. Required Qualifications: 8+ years of experience in power systems, applications engineering, energy solutions, or related technical roles. Demonstrated experience leading complex power generation or critical power projects. Strong understanding of electrical distribution systems, three-phase power, and integrated energy infrastructure. Experience with generators, UPS systems, switchgear, BESS, or related technologies (any one technology must, multiple technologies / microgrid experience is a plus). Proven ability to lead technical discussions with customers, consultants, contractors, and executive stakeholders. Strong communication, leadership, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Willingness to travel as required. Preferred Qualifications: Bachelor's, Master's, or PhD in Electrical Engineering, Mechanical Engineering, or related field. Experience with LV/MV switchgear, transformers, NGRs, and auxiliary electrical systems. Knowledge of emissions systems, SCR technology, and regulatory compliance requirements. Experience with microgrids, distributed energy resources, and energy storage systems. Familiarity with BMS, SCADA, generator controls, and third-party system integration. Experience in mission-critical environments including data centers, healthcare, telecom, industrial, and utility applications. Compensation & Benefits: Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Additional Information: Criminal background check, pre-employment drug screen, and references are required This is a remote position and will require the employee to work from home. National Power, LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.