National Association of Community Health Centers (NACHC)

Lead implementation and training of Epic Healthy Planet tools, develop learning programs, monitor training effectiveness, and support organizational change. | Bachelor's degree, 1-2 years experience with Epic Healthy Planet and training, healthcare certification or EMR experience preferred, instructional design skills, and ability to travel. | Job Description: • Support OCHIN members by leading the implementation, optimization, and ongoing engagement of Quality Reporting, Healthy Planet tools, and related Epic workflows • Develop and deliver comprehensive learning programs including workflow documentation, training sessions, and workshops • Monitor the effectiveness of training and system usage through performance analyses and member feedback • Design, deliver, and evaluate interactive training programs across multiple Epic modules and operational workflows • Create and maintain a variety of learning and program support materials • Support members through operational changes and organizational transformation • Contribute to the ongoing growth and improvement of Population Health, Installation, and Learning programs Requirements: • Bachelor’s or equivalent relevant combination of education and experience • Experience training with Epic Healthy Planet & Compass Rose • Minimum of 1 year experience; 2 or more years preferred • At least 6 months of experience providing training, course development, instructional design, and technical writing • Healthcare certification and/or experience with Electronic Medical Records (EHR) or Inpatient in a clinical or hospital setting is preferred • Proficiency in Epic or applications preferred • 1+ years’ experience in Instructional Design including LMS architecture and deployment experience in a corporate environment • Understanding of change management skills • Ability to travel as needed (less than 10% required) • Ability to occasionally work outside of normal work hours. Benefits: • Generous compensation package • Healthy work-life balance • Professional advancement opportunities • Comprehensive range of benefits

Coordinate and manage small-scale healthcare IT projects, maintain project documentation, communicate with stakeholders, and support process improvements. | 2-3 years project management experience, proficiency with PM tools like Smartsheet, healthcare or IT experience, Epic certification preferred, and COVID-19 vaccination required. | Description: • Coordinate small-scale projects under supervision or close direction from Managers • Review resource requests for gaps and review with Supervisor • Assist others in supporting Smartsheet utilization • Update and maintain related project status • Build and organize appropriate project plans for any assigned project at OCHIN • Develop, document, and maintain/revise all project materials • Act as primary contact point for assigned projects (new or existing) by working with all stakeholders needed to gather information and track progress to goals for interface implementation (i.e. vendors, OCHIN, clients, and external partners) • Provide excellent customer services and build strong relationship with OCHIN members, strengthening their trust in the OCHIN partnership • Collaborate/negotiate with project champions/owners on project management strategy, timeframes, and specific outcomes to be achieved • Manage risks/issues, communicate status, and negotiate changes in scope/resources/timeline to ensure project champion/owner and partner/client is satisfied with results • Escalate risks/issues as appropriate to OCHIN leadership • Assist in coordinating meetings and materials for team meetings as assigned • Assist other Managers/Project Coordinators on projects (internal and external) as assigned • Take clear notes and communicate with the project managers • Help with scheduling meetings and resources of the project • Update/create documentation as needed for the department • Provide scoping meeting coordination and facilitation as needed/assigned to support technical resources in scoping activities • Provide operational support as assigned, including supporting and assisting with implementation of changes to project management and scoping processes as assigned • Collaborate on process improvements within team and participate in process improvement efforts • Assist in identification of opportunities for process and quality improvement Requirements: • Minimum of 2-3 years of related work experience- management/coordination of projects • Project Management training a plus • Proficient - Intermediate skills with Microsoft Office Applications (Word, Excel, Outlook) • Working knowledge/proficient experience with Smartsheet, MS Project or other PM applications • Epic certification and/or NextGen highly desired • Experience in Ambulatory or Acute Care Clinical Operations is highly preferred • Experience in healthcare or IT required • Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment • EHR INPATIENT Epic hospital implementation experience preferred • COVID-19 Vaccination Requirement: All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Benefits: • We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings