Natera

Translate business needs into detailed product requirements, prioritize backlogs, and collaborate with engineering teams to develop and improve software products. | 7+ years of experience in software product management, strong communication skills, experience with Agile development, and understanding of technical and scientific domains. | POSITION SUMMARY: As part of the Software Product team, the Product Owners help achieve Natera's strategic imperatives through excellence in technology. They work on products that are critical to lab operations, R&D, process development, customer support, commercial operations, genetic counseling, reporting, bioinformatics, statistics, and more. To be successful in the role, product owners need to have a deep understanding of the end-to-end workflow and the technical details of the software systems to deliver our best in class personalized genetic tests. They use this knowledge to translate and document detailed use cases and software product requirements for one or more development teams. The Sr. Product Owner must be able to drive prioritization and critical decision-making on solutions. They also need to be able to effectively work with a wide range of stakeholders and with an engineering team. They must own the product roadmap and backlog of work with all technical requirements for those engineers to know what they need to build and test. PRIMARY RESPONSIBILITIES: Immerse yourself in the tough problems we’re solving, and team with R&D, designers, engineers, product managers, and lab operations to develop elegant software solutions to solve those problems. Develop the strategy and roadmap for your development teams. Communicate with cross-functional stakeholders to gather inputs for your backlog and gain buy-in for a prioritized roadmap of deliverables from your team. Transform business, market and clinical requirements into executable product requirements Own and prioritize a feature backlog to align with the overall strategic roadmap. Act as a subject matter expert on our software products and create a shared understanding among business and technical teams. Produce deliverables that facilitate better understanding for feedback such as flow diagrams, data models, pros/cons, prototypes, wireframes and other illustrations. Define what success looks like for your product area and measure it. Incorporate a focus on quality into product design and work closely with development and software quality assurance teams on product and process improvements. Solicit user feedback and funnel new requirements and product changes back into software development. Evangelize your product work across the organization, drive integration and ensure desired positive impact is achieved. Have a sense of ownership for everything you engage in. QUALIFICATIONS: 7+ years of experience in software product management, ideally in the healthcare IT or biotech industry. Bonus points if the experience is in genetic testing Experience in conceptualizing, defining and creating best in class software experiences Experience with Agile software development, building solutions from start to finish Experience working directly with engineering development and QA teams as part of software development process Strong communication, facilitation, presentation, relationship-building, and analytical skills Experience with implementing scalable and sophisticated business rule applications Experience building enterprise software or business critical systems Well developed systems thinking BA/BS degree in relevant technical, scientific, or quantitative discipline or relevant experience KNOWLEDGE, SKILLS, AND ABILITIES: Customer research and survey skills – how to ask good questions, listen carefully, and synthesize information into clear customer and business needs. Highly organized with ability to multitask. Ability to collaborate and interact effectively with individuals, and influence individuals across functional areas and in team environments. Demonstrated knowledge of products and markets, or ability to learn quickly. Excellent verbal and written communication skills. Ability to understand and describe technical complexities in a simplified way appropriate to different audiences Be able to break down large projects into granular milestones and track progress. Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations. This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: Annual performance incentive bonus Long-term equity awards Comprehensive health benefits (medical, dental, vision) 401(k) with company match Generous paid time off and company holidays Additional wellness and work-life benefits Compensation Range $140,600—$175,700 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead the software product strategy and development for Natera's Early Cancer Detection platform, ensuring regulatory compliance, stakeholder alignment, and team leadership. | Over 10 years in healthcare IT or biotech product management, with at least 5 years in leadership, experience in regulated environments, and a proven track record of launching | Director, Product Management - Early Cancer Detection (ECD) Software Position Summary Natera is at the forefront of personalized genetic testing, transforming the management of disease worldwide. We are at the cusp of a new inflection point with the development of our Early Cancer Detection (ECD) product that detects cancer earlier than ever before. We are seeking a seasoned and visionary Director of Product Management to lead the software product strategy and development for our ECD software portfolio. You will own the product roadmap for the full software stack, from sample ordering to report delivery, acting as the bridge between cutting-edge R&D, operations, and engineering. This role requires a leader who thrives in a "Zero-to-One" environment, possessing the strategic vision of a product leader combined with masterful execution. You will live the ethos of agile, user-centered development with high agency and urgency, driving the team to navigate ambiguity and deliver critical milestones in a highly regulated field. Key Responsibilities Strategic Leadership & Vision • Define the ECD Software Vision: Develop and execute the multi-year software product roadmap for the ECD business unit, balancing the need for rapid prototyping with long-term commercial stability and regulatory compliance. • Founder’s Mindset: Champion a culture of "high agency" and urgency, driving the team to make quick, data-driven decisions in ambiguous situations and deliver critical milestones in a fast-paced environment. • Technical & Clinical Translation: Serve as the product expert for the ECD software suite, translating complex scientific, clinical, and regulatory requirements into robust, scalable software product requirements. • Roadmap Alignment: Ensure the software roadmap aligns with broader business goals, R&D timelines, and commercial launch strategies. Product Development & Execution • End-to-End Product Ownership: Lead the "Zero-to-One" product development lifecycle for ECD software solutions, covering the full stack from sample receipt to report delivery. • User-Centered Focus: Passionately advocate for the needs of internal users (lab scientists, accessioning teams) and external customers (clinicians, patients), ensuring software solves real problems. • Project Delivery: Drive project execution with the rigor of a seasoned project manager, ensuring cross-functional teams (Product, Engineering, R&D, Lab Ops, Commercial Ops) stay on track to meet critical deadlines. • Agile Leadership: Expert in Agile methodologies and software development lifecycles. Own the product backlog and drive Agile ceremonies, ensuring clear requirements, acceptance criteria, and timely feature delivery. • Communication: Exceptional written and verbal communication skills, with the ability to simplify complex ideas for diverse audiences and influence stakeholders at all levels. • Systems Thinking: Ability to see the "big picture" and understand how software systems interact across the entire sample lifecycle. Regulatory & Quality Excellence • Regulatory Compliance: Partner with Quality and Regulatory (RA/QA) teams to ensure all software products comply with FDA (PMA/510k), IEC 62304, ISO 13485, HIPAA, and GDPR standards. • Risk Management: Proactively identify and mitigate product and project risks, ensuring robust documentation and compliance without compromising development velocity. • Data Integrity: Champion data integrity, traceability, and operational efficiency in all ECD software initiatives. Team Building & Mentorship • Team: Recruit, mentor, and retain a world-class team of product managers. • Culture Building: Foster a product culture of accountability, user experience rigor, and cross-functional collaboration within the ECD unit. • Mentorship: Mentor and guide product managers and cross-functional team members, instilling best practices in product management and agile development. Qualifications • Experience: 10+ years of product management experience in healthcare IT, biotech, or software, with at least 5 years in a leadership role. • Zero-to-One Track Record: Proven experience building and launching "Zero-to-One" software products in a startup or internal incubator environment. • Regulated Industry Expertise: Deep experience in a highly regulated environment, with specific expertise in SaMD (Software as a Medical Device), FDA design controls, and HIPAA/GDPR compliance. • Domain Knowledge: Familiarity with NGS (Next-Generation Sequencing), liquid biopsy, or oncology diagnostics is highly desirable. • Project Management Prowess: Demonstrated ability to drive complex projects to completion, managing timelines, dependencies, and stakeholders effectively. • Technical Aptitude: Strong ability to understand technical complexities and communicate effectively with engineering and scientific teams. Education: BS/MS in a relevant technical, scientific, or quantitative discipline (MBA or PhD is a plus). Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations. This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: • Annual performance incentive bonus • Long-term equity awards • Comprehensive health benefits (medical, dental, vision) • 401(k) with company match • Generous paid time off and company holidays • Additional wellness and work-life benefits Compensation Range $168,700—$210,850 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead the development and execution of a multi-year software product roadmap for healthcare IT, ensuring compliance and stakeholder alignment. | Requires 10+ years in healthcare IT product management, experience with SaMD, FDA design controls, and managing complex projects in regulated environments. | Job Description: • Develop and execute the multi-year software product roadmap for the ECD business unit. • Champion a culture of 'high agency' and urgency, driving the team to make quick, data-driven decisions. • Serve as the product expert for the ECD software suite, translating complex scientific, clinical, and regulatory requirements. • Ensure the software roadmap aligns with broader business goals, R&D timelines, and commercial strategies. • Lead the 'Zero-to-One' product development lifecycle for ECD software solutions. • Advocate for the needs of internal users and external customers, ensuring software solves real problems. • Drive project execution with cross-functional teams to meet critical deadlines. • Expert in Agile methodologies, owning the product backlog and driving Agile ceremonies. • Partner with Quality and Regulatory teams to ensure compliance with industry standards. Requirements: • 10+ years of product management experience in healthcare IT, biotech, or software, with at least 5 years in a leadership role. • Proven experience building and launching 'Zero-to-One' software products in a startup or internal incubator environment. • Deep experience in a highly regulated environment, with specific expertise in SaMD (Software as a Medical Device), FDA design controls, and HIPAA/GDPR compliance. • Familiarity with NGS (Next-Generation Sequencing), liquid biopsy, or oncology diagnostics is highly desirable. • Demonstrated ability to drive complex projects to completion, managing timelines, dependencies, and stakeholders effectively. • Strong ability to understand technical complexities and communicate effectively with engineering and scientific teams. Benefits: • Annual performance incentive bonus • Long-term equity awards • Comprehensive health benefits (medical, dental, vision) • 401(k) with company match • Generous paid time off and company holidays • Additional wellness and work-life benefits

Design and build scalable, cloud-native full-stack systems supporting genetic testing workflows. | 7+ years of software development experience, strong Java and modern language skills, experience with distributed systems, microservices, AWS, and relational databases. | POSITION SUMMARY: As a Senior Software Engineer, you will design, build, and evolve scalable, cloud-native, full-stack systems that support Natera’s operational platforms and data workflows for genetic testing. You will work closely with product managers, operational stakeholders, architects, and other engineers to deliver reliable, secure, and extensible software that supports complex laboratory processes from order to result. This role includes responsibility for both modern services and critical legacy applications. While some systems are built on a Java-based LIMS platform (LabVantage), the long-term focus of this position is on general software engineering excellence, microservice-based architectures, cloud infrastructure, and modern development practices, rather than deep specialization in a single vendor system. PRIMARY RESPONSIBILITIES Lead the design and implementation of complex backend services and full-stack applications Translate business and operational requirements into scalable, maintainable, and reliable technical solutions Drive system and service-level design decisions, including trade-off analysis and long-term architecture considerations Design and build microservice-based architectures, including REST APIs and event-driven integrations Build and operate services deployed on AWS, using Docker and Kubernetes Integrate internal services with external enterprise systems to enable seamless end-to-end workflows Learn, support, and incrementally modernize legacy systems, including Java-based LIMS applications, while reducing technical debt Promote reuse of existing platforms, services, and frameworks where appropriate, while identifying gaps that require custom solutions Establish and enforce engineering best practices through code reviews, design reviews, and mentorship Improve development processes, tooling, and standards across the team Develop and maintain automated tests to ensure system reliability and quality Participate in production support, incident response, and root cause analysis Ensure systems meet security, compliance, and reliability requirements, including those involving regulated data QUALIFICATIONS Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience 7+ years of professional software development experience, including ownership of production systems Strong experience with Java, plus experience with or openness to working in other modern languages such as Python, TypeScript, or similar Proven experience designing and implementing distributed systems and microservice architectures Experience with cloud platforms, preferably AWS Strong experience designing and consuming RESTful APIs and working with JSON-based data models Experience working with databases, including relational databases (Oracle or similar) Demonstrated ability to lead technical design and mentor other engineers Strong analytical and problem-solving skills Excellent written and verbal communication skills Commitment to inclusive and collaborative engineering practices KNOWLEDGE, SKILLS, AND ABILITIES Advanced understanding of object-oriented programming and software design principles Backend development using Java and modern frameworks (e.g., Spring) Working knowledge of additional modern languages such as Python or TypeScript REST APIs and service-oriented or microservice architectures Relational database design and SQL (Oracle preferred) Familiarity with cloud-native data stores and distributed data patterns AWS services and cloud infrastructure fundamentals Containerization (Docker) and orchestration (Kubernetes) CI/CD, automated testing, and production-quality engineering practices Strong quality, security, and reliability mindset Nice to have: experience working in regulated environments NICE TO HAVE Experience with Kubernetes and operating containerized services in production Experience with cloud-native databases (e.g., Aurora, DynamoDB, Redshift) Experience with modern frontend frameworks (React, Angular, etc.) Experience with CI/CD pipelines, infrastructure-as-code, and deployment automation Familiarity with LabVantage or other LIMS platforms Experience integrating or extending commercial off-the-shelf enterprise systems Experience in healthcare, life sciences, or other regulated environments Experience modernizing or migrating legacy systems The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $137,500—$171,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design, develop, and maintain scalable microservices and customer-facing web applications, collaborating with stakeholders and mentoring team members. | 7+ years of software development experience, proficiency in Java and Spring Framework, experience with cloud technologies like AWS, and front-end skills including React and JavaScript. | POSITION SUMMARY: Senior Software Engineer is focused on providing an intuitive and efficient experience for our customers. You have experience in building customer-facing web applications and have a passion for great user experience with a great eye for design. Together with the talented Engineering Team, Product Managers and Designers, you will work on new and exciting experiences for our customers. PRIMARY RESPONSIBILITIES Work closely with the architecture team and drive the complex system design. Perform code reviews and mentor the development team with best practices. Make key design and technical implementation on the complex system and help guide engineering vision. Work closely with stakeholders to define requirements, and transform into highly scalable and reliable, developer-friendly microservices APIs Design, build and maintain highly sustainable systems to support our business applications. Continue improving process and procedure and evangelizing best practices. Be a contributing team member to the end-to-end execution of compliance initiatives. Be responsible for practicing technical design, developing new functionality and maintaining existing components. This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job. Must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. Must maintain a current status on Natera training requirements. QUALIFICATIONS BS degree in computer science, comparable program, or equivalent 7+ years of overall software development experience, preferably secure, scalable web applications with Java, and other web technologies Experience with object-oriented programming in Java, using open source framework such as Spring Frameworks and Hibernate Experience with cloud technologies, AWS is preferred Experience with front-end development in React, Sass, Javascript is a plus. Experience with Ruby and RoR frameworks is a plus. Experience with micro-service enterprise architecture, cross-platform integration, and building scalable applications in heterogeneous environments Experience with software development lifecycle process from build, software configuration, change control, and release and deployment activities Strong relational database skills including database design and optimization Demonstrated teamwork skills with a solid analytical background Excellent organizational, communication, presentation, and facilitation skills KNOWLEDGE, SKILLS, AND ABILITIES Object Oriented Programming Spring Framework Relational Database and SQL Programming, prefer MySQL or PostgreSQL AWS Services, such as SQS, S3 and SNS Docker or container-oriented technologies REST API and Event-Driven Microservice Architecture Front-end technologies, such as React, Sass, Gulp, Rails, Bootstrap, HTML, CSS, JavaScript Linux Fundamentals CI / CD Quality Assurance Mindset The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $125,600—$157,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Develop and refine bioinformatics pipelines supporting large-scale genomic data analysis, ensuring compliance and reliability. | Experience with software development, data processing, and cloud infrastructure; familiarity with bioinformatics tools and pipelines. | POSITION SUMMARY The Pipelines Engineering team at Natera builds and maintains analytical bioinformatics pipelines to reliably translate raw genomic data into clinically actionable insights for a global patient population. We optimize development velocity across R&D and Engineering. We deliver high quality, reliable, compliant production bioinformatics pipelines and associated infrastructure with global reach and scale. And we provide Natera diagnostic tests with the “secret sauce” needed for commercial success. The Pipelines Engineering team seeks a software / bioinformatics engineer to develop new and refine existing bioinformatics pipelines with global impact and tremendous scale. In this role you will work as an integral part of a globally distributed development team collaborating closely with R&D to develop production algorithms from statistical models and prototypes and to create data analysis tools supporting research efforts. You will also work closely with stakeholders to define product requirements and translate requirements to corresponding software designs. PRIMARY RESPONSIBILITIES Implement new and enhance existing functionality in our portfolio of pipelines supporting Natera’s business Lead the end to end delivery of functionality, from requirements to deployment Process large numerical datasets efficiently Support and extend our next generation sequencing framework Troubleshoot and resolve defects, craft reliable unit tests, perform code reviews and root cause analysis Continue improving processes and procedures and evangelizing best practices Understand and be compliant with regulatory, security and data privacy requirements QUALIFICATIONS: BS Computer Science, Bioinformatics, Information Systems, etc. MS preferred. Data Structures / Algorithms Coursework KNOWLEDGE, SKILLS AND ABILITIES Containerization: Docker (preferred), Singularity Orchestration: DNAnexus (preferred), SevenBridges, Azure / AWS Batch, Cromwell, Kubernetes, Toil, miniWDL, AWS Omics Orchestration Language: WDL (preferred), CWL, YAML, Nextflow, Snakemake Cloud: AWS, Azure, Google, AliBaba Programming Language: Java (preferred), Python, R Source control: GitLab (preferred), Bitbucket, GitHub, TFS Extensive analytic troubleshooting skills Excellent communication and organizational skills, especially for problem solving under pressure Strong technical documentation skills Eagerness to acquire new skills in genetics Ability to thrive in a fast-paced environment and manage multiple tasks independently Preferred Technologies: High performance computing on a local cluster Bioinformatics Tools: GATK, SAMtools, bedtools, bwa, primer3, etc. Security / Privacy: HIPAA, GDPR Biology: Next-generation sequencing, Sanger sequencing, MLPA, PCR, Southern Blot Data science: Machine learning, deep neural networks The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $125,600—$157,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Develop and enhance bioinformatics pipelines supporting genomic data analysis and clinical insights. | Bachelor's in Computer Science or related field, experience with data structures, algorithms, and relevant programming languages. | POSITION SUMMARY The Pipelines Engineering team at Natera builds and maintains analytical bioinformatics pipelines to reliably translate raw genomic data into clinically actionable insights for a global patient population. We optimize development velocity across R&D and Engineering. We deliver high quality, reliable, compliant production bioinformatics pipelines and associated infrastructure with global reach and scale. And we provide Natera diagnostic tests with the “secret sauce” needed for commercial success. The Pipelines Engineering team seeks a software / bioinformatics engineer to develop new and refine existing bioinformatics pipelines with global impact and tremendous scale. In this role you will work as an integral part of a globally distributed development team collaborating closely with R&D to develop production algorithms from statistical models and prototypes and to create data analysis tools supporting research efforts. You will also work closely with stakeholders to define product requirements and translate requirements to corresponding software designs. PRIMARY RESPONSIBILITIES • Implement new and enhance existing functionality in our portfolio of pipelines supporting Natera’s business • Lead the end to end delivery of functionality, from requirements to deployment • Process large numerical datasets efficiently • Support and extend our next generation sequencing framework • Troubleshoot and resolve defects, craft reliable unit tests, perform code reviews and root cause analysis • Continue improving processes and procedures and evangelizing best practices • Understand and be compliant with regulatory, security and data privacy requirements QUALIFICATIONS: • BS Computer Science, Bioinformatics, Information Systems, etc. MS preferred. • Data Structures / Algorithms Coursework KNOWLEDGE, SKILLS AND ABILITIES • Containerization: Docker (preferred), Singularity • Orchestration: DNAnexus (preferred), SevenBridges, Azure / AWS Batch, Cromwell, Kubernetes, Toil, miniWDL, AWS Omics • Orchestration Language: WDL (preferred), CWL, YAML, Nextflow, Snakemake • Cloud: AWS, Azure, Google, AliBaba • Programming Language: Java (preferred), Python, R • Source control: GitLab (preferred), Bitbucket, GitHub, TFS • Extensive analytic troubleshooting skills • Excellent communication and organizational skills, especially for problem solving under pressure • Strong technical documentation skills • Eagerness to acquire new skills in genetics • Ability to thrive in a fast-paced environment and manage multiple tasks independently Preferred Technologies: • High performance computing on a local cluster • Bioinformatics Tools: GATK, SAMtools, bedtools, bwa, primer3, etc. • Security / Privacy: HIPAA, GDPR • Biology: Next-generation sequencing, Sanger sequencing, MLPA, PCR, Southern Blot • Data science: Machine learning, deep neural networks The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $125,600—$157,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design and develop scalable software systems for clinical genomics assays, collaborating with cross-functional teams and integrating laboratory systems. | 8+ years of software development experience, proficiency in modern programming languages, experience with cloud platforms, system integration, and microservice architectures. | POSITION SUMMARY: The Senior Software Engineer within the Platform group will join a tight-knit, cross-functional team of scientists and engineers. This team is dedicated to developing a scalable and robust platform that will underpin Natera's next generation of clinical assays. You will be instrumental in the design, development, and architecture of software products relevant to the clinical laboratory, while also contributing to cutting-edge R&D, bioinformatics, and high-performance computing initiatives. We're seeking an experienced candidate who is proficient across various tech stacks, passionate about building robust and scalable software, and excited about their work directly impacting the care of millions of patients. PRIMARY RESPONSIBILITIES Design, develop, and build systems that integrate software, automation, and biology to create a robust and scalable clinical genomics assay platform. Collaborate closely with assay development and automation scientists to build high-scale and robust workflows. Engage with cross-functional teams, including Product Management, R&D, software architects, and senior leadership, to improve existing processes and systems. Interface with internal software development teams to ensure seamless integration between the Laboratory Information Management System (LIMS) and the automation software stack. Analyze and enhance existing front-end applications, proposing solutions based on your technical software and bioinformatics expertise. Contribute to laying the foundational architecture for fully automated laboratory systems at Natera. Performs other duties as assigned. QUALIFICATIONS Education: BA/BS or MS in Computer Science or Engineering (or a similar relevant field). Experience: 8 or more years of experience in software development. Track Record: Demonstrated success in delivering complex projects into production. KNOWLEDGE, SKILLS, AND ABILITIES Strong programming skills in one or more modern languages. Experience designing, building, and maintaining scalable backend or full-stack systems. Solid understanding of software development best practices, including version control, testing, CI/CD. Familiarity with cloud platforms (e.g., AWS, GCP, or Azure) Exposure to system integration, RESTful APIs, and microservice architectures. Ability to quickly learn new tools, frameworks, and technical domains. Comfortable working with a variety of internal teams, and managing relationships with external contractors. Experience working with LIMS systems integration is a plus. Experience writing software for complex hardware and instrumentation is a plus. Physical Demands and Work Environment Duties are typically performed remotely, in an office, or in a laboratory setting. This position requires the ability to use a computer keyboard, communicate over zoom/telephone and read printed material. Laboratory activities require periods of standing while working and occasionally lifting heavy objects. Duties may require working outside normal working hours (evenings and weekends) at times. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $125,000—$156,300 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead and optimize multi-channel digital marketing campaigns to generate demand and support sales pipelines. | 3-5 years of B2B marketing experience, proficiency in marketing automation and analytics tools, and experience in healthcare or biotech preferred. | ABOUT NATERA: Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to helping families and healthcare providers make more informed decisions. Through cutting-edge technology and a commitment to innovation, Natera offers genetic testing solutions that span reproductive health, oncology, and organ health. We are passionate about delivering accurate, actionable insights that improve patient outcomes and transform the way diseases are detected and managed. JOB DETAILS: This is a full-time, fully remote, contract-based role that has the opportunity to be converted to a permanent position. POSITION SUMMARY: The Digital Campaign Manager will lead the development and execution of full funnel, integrated digital marketing campaigns that support Natera’s regional marketing efforts. This role is responsible for architecting multi-channel digital initiatives that guide prospects through every stage of the buyer’s journey from awareness to conversion and converting marketing demand into a measurable pipeline for sales. The ideal candidate combines strong digital strategy expertise with analytical rigor, cross-functional collaboration, and a passion for data-driven optimization. This role collaborates closely with Business Marketing, Sales Operations, Field Marketing, Digital Operations, and Creative teams to drive measurable results across high-impact clinical markets. PRIMARY RESPONSIBILITIES: Design, execute, and optimize integrated multi-channel marketing campaigns, including awareness, acquisition, nurturing, and retargeting programs. Partner with Business Marketing to develop campaign strategy, messaging alignment, audience targeting, and channel mix across our Oncology, Women's Health and Organ Health portfolios. Oversee the end-to-end demand generation funnel, from segmentation and list development through MQL creation, sales acceptance, and pipeline contribution. Use data-driven insights, analytics, and automation to continuously refine campaign performance—including ABM programs, multi-touch campaigns, email workflows, and digital retargeting. Collaborate with Sales Operations to optimize lead flow, scoring, routing rules, and conversion processes, ensuring smooth handoff to sales teams. Perform ongoing performance reporting, including channel metrics, funnel conversion, ROI analysis, and insights to inform strategic decisions. Ensure all digital campaign tactics (SEM, display, programmatic, social, paid media, content syndication) work cohesively to support business-unit goals. Manage day-to-day campaign execution, timelines, testing plans, QA, and troubleshooting to ensure flawless delivery. Partner with Field Marketing on integrated program alignment, regional activation, and feedback loops for continuous improvement. Work cross-functionally to ensure brand consistency and adherence to regulatory and compliance requirements in healthcare marketing. QUALIFICATIONS: Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience). 3-5 years of experience leading and executing B2B marketing campaigns, ideally in a high-growth or complex sales environment. Strong background in demand generation, multi-channel campaign management, and full-funnel strategy. Highly preferred: experience in Biotech, Healthcare, or regional marketing. KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency across Paid, Earned, and Owned media channels, including SEM, display, social, programmatic, content syndication, and email nurture programs. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. Hands-on experience with marketing automation, CRM systems, and campaign analytics platforms (e.g., Eloqua, Marketo, HubSpot, Salesforce, Google Analytics, ABM tools). Excellent project management skills with the ability to prioritize and manage multiple complex campaigns simultaneously. Strong communication and interpersonal skills with the ability to influence cross-functional teams and collaborate effectively. Creative, resourceful, proactive, and able to operate both strategically and tactically. Demonstrated ownership mindset, attention to detail, and commitment to operational excellence. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $38—$45 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design and build enterprise-grade AI/ML systems including foundational GenAI services, infrastructure, and compliance-first AI pipelines. | 8+ years in software/ML engineering, expertise in ML systems at scale, proven experience with GenAI/LLMs, cloud-native development, and compliance in healthcare or biotech. | Role Overview The Senior AI/ML Engineer is responsible for designing, building, and deploying Natera’s Generative AI and Machine Learning platforms. The role needs excellent hands-on engineering excellence to build robust, compliant, and efficient Generative AI and ML platform components. This role requires deep expertise in Generative AI and machine learning engineering at scale, with a passion for building robust, compliant, and high-performance systems that directly impact patient outcomes and clinical innovation. You will design, build, and scale enterprise-grade AI/ML systems that power internal workflows (R&D, Lab Ops, Clinical Trials, Billing, Patient/Provider engagement) and external-facing AI/ML platforms. You will design and build cutting-edge AI solutions leveraging agentic architecture, retrieval-augmented generation (RAG), vector search, feature stores, LLMOps, experimentation, observability, and compliance-first AI pipelines. You will be responsible for development of a production-ready Generative AI and MLOps platform with reusable components used to deploy multiple AI solutions across Natera’s business units. You will also develop clear standards and best practices established for AI/ML development across the organization. Key Responsibilities Platform Development Design and implement foundational GenAI services: vector search, prompt tuning, agent orchestration, document extraction, context/memory services, model/endpoint registry, feature/embedding stores, guardrails, and evaluation pipelines Build the underlying infrastructure for autonomous and semi-autonomous AI agents including support for agent collaboration, reasoning, and memory persistence, enabling continuous context-aware execution Build standardized APIs/SDKs that make it easy for product teams to compose, deploy, and monitor Generative AI workloads. Ensure platform components meet enterprise-grade requirements for scalability, latency, multi-region resilience, and cost efficiency Generative AI Enablement Stand up LLM runtimes with token/rate governance, caching, and safe tool-use Implement RAG at scale: ingestion pipelines, chunking/embedding policies, hybrid search, relevance/risk scoring, and feedback loops Build agent orchestration (single & multi-agent) with planning, tool routing, shared/persistent memory, and inter-agent communication Integrate tooling and APIs that allow agents to interact with internal systems, retrieve data securely, and take action under strict controls Collaborate with research teams to prototype and productionize multi-agent architectures for workflow automation, report generation, and data synthesis. Infrastructure & Automation Implement cloud-native infrastructure for large-scale model training and serving using Kubernetes, MLflow, Terraform, and AWS-native services Automate data and model pipelines for RAG, LLM fine-tuning, and agent orchestration Integrate observability tools (Datadog or equivalent) for real-time performance, drift detection and safety monitoring of AI outputs Optimize compute and storage architecture to ensure cost-effective scaling of large models and multi-agent workloads Partner with security, data governance, SRE, and application teams to productize platform capabilities Safety, Security & Compliance Integration Embed compliance-by-design (HIPAA/CLIA/CAP/FDA/GDPR): PHI/PII handling, encryption, access controls, audit trails Implement guardrails: input/output filters, prompt hardening, allow/deny policies for tool execution, policy-as-code in CI/CD Bias/explainability hooks and automated evaluations for RAG/LLM/agents; drift and regression detection Technical Leadership & Mentorship Establish golden paths (templates, examples, docs) and lead platform architecture reviews, code reviews, and design discussions Partner with data scientists, AI researchers, and product engineers to deliver reliable and maintainable AI services Mentor junior engineers in platform development, distributed systems, and agentic AI infrastructure concepts Influence cross-functional roadmaps by partnering with Product and Engineering leadership to align delivery with business needs Qualifications Required: 8+ years in software/ML engineering, with 5+ years in ML engineering at scale Expertise in building production-grade ML/LLM systems on AWS tech stack (Python, TensorFlow/PyTorch, Spark, MLflow/Kubeflow, vector DBs) Proven track record with GenAI/LLMs: fine-tuning, RAG, prompt orchestration, agentic systems, safety guardrails, monitoring, and cost optimization Hands-on with RAG systems (embeddings, vector DBs, retrieval policies) and LLM runtime operations (caching, quotas, multi-model routing) Experience building agentic AI platforms (LangChain, LlamaIndex, CrewAI, Semantic Kernel, or custom) Deep knowledge of data-intensive systems, distributed architectures, and cloud-native development Strong grounding in compliance-first engineering in healthcare, biotech, or diagnostics preferred Track record building secure, compliant data/AI systems and automating policy checks. Excellent ability to influence across teams, mentor engineers, and set technical standards Preferred: Masters degree in Computer Science, AI/ML, engineering or related field Experience in healthcare, pharma, diagnostics, or other regulated industries Familiarity with AI governance frameworks, bias detection, explainability, and compliance (e.g., HIPAA, CLIA, FDA) The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $125,600—$157,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Assist internal and external customers with test sample processing, inquiries, and account management, ensuring compliance with protocols and privacy policies. | High school diploma required; 2+ years customer service experience; familiarity with CRM and support platforms preferred. | POSITION SUMMARY: Customer Experience Associate reports to Customer Experience Supervisor and will work directly with Natera’s internal and external, domestic and international customers consisting of medical professionals, patients, laboratory personnel, channel partners, supply chain personnel, and sales by assisting across a wide range of interactions. PRIMARY RESPONSIBILITIES: Deals directly with internal and external customers via telephone and electronic channels to obtain missing information needed for processing of submitted test samples based on assigned region. Necessary information includes: Patient contact and health information Physician and Clinic information Billing information or medical insurance information Requested tests to be processed Deals directly with internal and external customers via telephone and electronic channels to: Communicate test status per protocol to respective customers Resend and/or request the resending of issued test results Schedule requests for mobile phlebotomy Support and/or triage respective customer technical issues Triage and/or schedule clinical inquiries to/for Genetic Counseling staff Supports Sales team processing the following account requests Account Set Up and changes Placing kit/supply orders Processing orders for pre-filled requisitions Tracking orders Respond promptly to internal and external customer inquiries and complaints regarding missing and delayed test samples, results reports, and other relevant inquiries Obtain and evaluate all relevant information to handle inquiries and complaints Perform customer verifications Direct or escalate requests and unresolvable issues as needed Manage customers' accounts, document all customer interactions, communications, actions taken, and follow ups Familiarity with all genetic tests performed by Natera, including samples needed, TAT to results, all required patient health information, proper completion of request forms, and required waivers. Assists with mentoring and training new employees Other duties may be assigned to meet business needs Employee will have working knowledge of HIPAA policy and procedures and must comply with Natera policies in handling and protecting patient privacy. This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job Must maintain a current status on Natera training requirements. QUALIFICATIONS: High School degree or equivalent required; Two- or Four-year undergraduate degree or certification preferred; At least 2 years prior customer service experience; Multi-lingual skills are a strong plus KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of customer service principles and practices Ability to analyze, escalate, or resolve customer questions within established protocols Must be adaptable. Show perseverance and engagement through regular change. Experienced with both phone and written customer support Knowledge of administrative procedures and protocols Knowledge of numeric, verbal, and written language applications Intermediate proficiency with Microsoft Office and Google Suite apps (drive, Gmail, g-docs, g-sheets) Excellence in attention to detail and organization skills Ability to maintain professionalism when communicating with customers Preferred Skills and Experience Experience with Salesforce CRM platform, LIMS, Twilio or other virtual telephony/communication platform Data gathering, sorting, maintenance, and analysis The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $18.74—$23.43 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead and optimize multi-channel digital marketing campaigns to support regional marketing efforts and generate measurable pipeline impact. | 3-5 years of experience in B2B digital marketing, proficiency with marketing automation and analytics platforms, and strong project management skills. | ABOUT NATERA: Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to helping families and healthcare providers make more informed decisions. Through cutting-edge technology and a commitment to innovation, Natera offers genetic testing solutions that span reproductive health, oncology, and organ health. We are passionate about delivering accurate, actionable insights that improve patient outcomes and transform the way diseases are detected and managed. JOB DETAILS: This is a full-time, fully remote, contract-based role that has the opportunity to be converted to a permanent position. POSITION SUMMARY: The Digital Campaign Manager will lead the development and execution of full funnel, integrated digital marketing campaigns that support Natera’s regional marketing efforts. This role is responsible for architecting multi-channel digital initiatives that guide prospects through every stage of the buyer’s journey from awareness to conversion and converting marketing demand into a measurable pipeline for sales. The ideal candidate combines strong digital strategy expertise with analytical rigor, cross-functional collaboration, and a passion for data-driven optimization. This role collaborates closely with Business Marketing, Sales Operations, Field Marketing, Digital Operations, and Creative teams to drive measurable results across high-impact clinical markets. PRIMARY RESPONSIBILITIES: Design, execute, and optimize integrated multi-channel marketing campaigns, including awareness, acquisition, nurturing, and retargeting programs. Partner with Business Marketing to develop campaign strategy, messaging alignment, audience targeting, and channel mix across our Oncology, Women's Health and Organ Health portfolios. Oversee the end-to-end demand generation funnel, from segmentation and list development through MQL creation, sales acceptance, and pipeline contribution. Use data-driven insights, analytics, and automation to continuously refine campaign performance—including ABM programs, multi-touch campaigns, email workflows, and digital retargeting. Collaborate with Sales Operations to optimize lead flow, scoring, routing rules, and conversion processes, ensuring smooth handoff to sales teams. Perform ongoing performance reporting, including channel metrics, funnel conversion, ROI analysis, and insights to inform strategic decisions. Ensure all digital campaign tactics (SEM, display, programmatic, social, paid media, content syndication) work cohesively to support business-unit goals. Manage day-to-day campaign execution, timelines, testing plans, QA, and troubleshooting to ensure flawless delivery. Partner with Field Marketing on integrated program alignment, regional activation, and feedback loops for continuous improvement. Work cross-functionally to ensure brand consistency and adherence to regulatory and compliance requirements in healthcare marketing. QUALIFICATIONS: Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience). 3-5 years of experience leading and executing B2B marketing campaigns, ideally in a high-growth or complex sales environment. Strong background in demand generation, multi-channel campaign management, and full-funnel strategy. Highly preferred: experience in Biotech, Healthcare, or regional marketing. KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency across Paid, Earned, and Owned media channels, including SEM, display, social, programmatic, content syndication, and email nurture programs. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. Hands-on experience with marketing automation, CRM systems, and campaign analytics platforms (e.g., Eloqua, Marketo, HubSpot, Salesforce, Google Analytics, ABM tools). Excellent project management skills with the ability to prioritize and manage multiple complex campaigns simultaneously. Strong communication and interpersonal skills with the ability to influence cross-functional teams and collaborate effectively. Creative, resourceful, proactive, and able to operate both strategically and tactically. Demonstrated ownership mindset, attention to detail, and commitment to operational excellence. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $38—$45 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design, develop, and maintain full-stack software applications and services for genetic lab tests. Collaborate with operational teams to optimize workflows and build next-generation tools focusing on backend distributed systems. | A BS degree in computer science or equivalent is required, with 4-6 years of software development experience preferred. Experience in Java, web services, and relational databases is essential, with additional skills in front-end programming being a plus. | POSITION SUMMARY As a Software Engineer, you will design, develop, and maintain full-stack software applications and services to support Natera Operations information processing for genetic lab tests. You will work with operational teams to optimize their workflows and software and build the next generation of Natera ops tools, focusing on backend distributed systems, using a combination of tools. PRIMARY RESPONSIBILITIES Work with an engineering team to make key design and technical implementation decisions Work closely with stakeholders and users to define requirements and transform them into reliable and extensible operations-friendly applications Design, build, and maintain sustainable applications. Improve development process and procedure and evangelize best practices, especially with complex backend distributed systems This role works with Protected Health Information (PHI) on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. You must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. You must maintain a current status on Natera training requirements. You must pass a post-offer criminal background check QUALIFICATIONS BS degree in computer science, comparable program, or equivalent. MS preferred. 4-6 years of overall software development experience, preferably building complex data or process management applications Experience with object-oriented programming in Java, preferably using open source framework such as Spring Frameworks and Hibernate Experience with web services (REST, etc.) and relational databases Nice to have: experience with front-end web programming, preferably with modern JavaScript frameworks (React) Demonstrated teamwork skills Solid analytical background Excellent communication Commitment to diversity in engineering Healthcare IT experience is beneficial, but not required KNOWLEDGE, SKILLS, AND ABILITIES Experience in building Backend systems Object Oriented Programming Java Enterprise Edition Spring Framework JavaScript, TypeScript Relational Database and SQL Programming, preferably MySQL REST APIs and other Web service backend technologies AWS infrastructure Docker or container-oriented technologies CI / CD Quality Assurance Mindset; Nice to have: familiarity with regulated environments The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,800—$151,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage and automate the entire software release process for LIMS and related applications, design and maintain CI/CD pipelines, monitor and optimize release efficiency, and maintain documentation. | 7+ years in DevOps or related roles with strong CI/CD expertise, programming skills in Java/Python, AWS proficiency, container orchestration experience, database knowledge, and strong communication skills. | POSITION SUMMARY: At Natera we build fast, reliable and scalable software that is easy to test and deploy. Our Engineering team works on a set of applications such as a complex Laboratory Information Management System (LIMS) and Constellation - our cloud based data analytics SaaS platform hosted on Amazon Web Services. We are seeking a highly skilled and motivated Senior DevOps Engineer to join our team. As a Senior DevOps Engineer, you will play a pivotal role in ensuring the seamless release of our Laboratory Information Management System (LIMS) and related software. You will work closely with development, software quality assurance, and operations teams to understand the requirements and coordinate releases, resolve issues, and improve the release process. The ideal candidate is passionate about automation, is a strong coder, has a background in all around CI/CD and has a deep understanding of software release management. PRIMARY RESPONSIBILITIES: • Release Management: Own the entire LIMS release process execution, ensuring smooth and timely software releases with minimal downtime. • Automation: Design, implement, and maintain CI/CD pipelines to automate the build, test, and deployment processes across various environments. • Application infrastructure: Design and implement a variety of projects to support extreme growth of complexity of applications as well as to enable innovation. • Monitoring and Optimization: Continuously monitor the effectiveness of the release process and implement improvements to increase efficiency, reduce errors, and enhance overall quality. • Documentation: Maintain comprehensive documentation of the release process, CI/CD pipelines, and regression testing procedures QUALIFICATIONS: • BS in Computer Science or equivalent practical experience. • Experience: 7+ years of experience in DevOps, SRE or a related field. • Problem-Solving: Excellent problem-solving skills with the ability to troubleshoot complex issues in a fast-paced environment. • Communication: Strong communication skills, with the ability to work effectively across teams and convey technical concepts to non-technical stakeholders. KNOWLEDGE, SKILLS, AND ABILITIES: • Strong expertise in CI/CD tools (e.g., Jenkins, GitLab CI, etc.) • Practical experience building complex CI/CD pipelines. • Proficiency in at least one programming language (e.g., Java, Python) • Ability to read and understand Java code • Strong command of AWS stack • Proficiency in Docker, Kubernetes and Helm • Experience working with databases (SQL, MySQL, PostgreSQL) • Version control systems (e.g., Git) • Experience working with Terraform PREFERRED QUALIFICATIONS: • Experience with Kafka • Experience with Laboratory Information Management System (LIMS). • Knowledge of various regression testing frameworks and tools (e.g. JUnit). • Experience with Agile/Scrum methodologies. • Experience working in regulated environments like healthcare PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Duties are typically performed in an office setting. • Duties may require working outside normal working hours (evenings and weekends) at times. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $133,500-$166,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage client billing accounts by resolving outstanding balances and billing issues, collaborate with internal teams, analyze billing trends, and ensure compliance with healthcare regulations. | At least 3 years of medical billing and collections experience, proficiency with Oracle and/or Salesforce, healthcare-related knowledge, strong communication and analytical skills, and HIPAA compliance. | The Client Billing Account Manager will be responsible for building and maintaining collaborative and productive relationships within the organization relating to Revenue Cycle Management. Acting as a key liaison across clients, Sales, Finance, and internal teams, this role focuses on resolving billing issues, improving processes, and collecting on outstanding balances for assigned clients. PRIMARY RESPONSIBILITIES: Manages assigned client billing accounts by reviewing outstanding balances, identifying issues, and following up for timely resolution and payment. Communicates with clients via phone, email, and video conferencing to address unpaid invoices, resolve billing inquiries or disputes, and negotiate payment arrangements. Collaborates with internal teams (Sales, Billing, Customer Support, etc.) to resolve billing delays, missing data (e.g., agreements, pricing), and case rejections, ensuring accurate and timely invoicing. Builds strong relationships with clients and cross-functional teams to gather necessary information and support accurate billing. Provides weekly updates on outstanding balances and delivers monthly summary reports with detailed notes for each past-due client. Leads regular meetings to review performance metrics, identify process gaps, and drive improvement initiatives aligned with departmental and organizational goals. Analyzes billing trends, identifies recurring issues, and implements targeted process improvements to enhance collections and revenue cycle efficiency. Supports revenue cycle initiatives by recommending optimized workflows, implementation strategies, and performance tracking systems to improve reimbursement and maximize cash collections Ensures compliance with HIPAA and privacy regulations while working with PHI (both paper and electronic). Performs other duties as assigned. QUALIFICATIONS: At least 3 years of experience in medical billing and collections. Experience with Oracle and/or Salesforce preferred. Healthcare related field of study or equivalent experience. KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency with medical billing systems, Oracle, Salesforce, Microsoft Excel, medical terminology and basic procedure coding knowledge. Strong communication and interpersonal skills to effectively interact with customers regarding their accounts. Excellent organizational skills to manage a large volume of customer accounts. Ability to navigate across multiple customer demands and balance competing priorities successfully. Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear and concise manner. Ability to solve problems using critical thinking skills. Maintains confidentiality of sensitive information. Analytical skills required. Ability to think critically and identify the impact across the revenue cycle with a solution oriented approach. Ability to develop, implement and produce analysis and reports The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $23—$27 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

The Patient Coordinator will work closely with the Field Sales team and internal operations to support existing customers and manage patient needs. This role involves assessing patient needs, maintaining service-oriented relationships, and ensuring timely data requests are addressed. | Candidates should have a minimum of 2 years of call center and sales experience, with a preference for backgrounds in medical or biological sciences. Strong communication, organizational skills, and the ability to work independently and collaboratively are essential. | POSITION SUMMARY: The role of the Patient Coordinator will be central to the success of the product lines across the Oncology business unit at Natera. This position will focus on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with adjacent teams to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. PRIMARY RESPONSIBILITIES: Work with the Field Sales team and internal operations groups to maintain & support existing customers. Assess the needs of patients with a focus on customer support, coordination of logistics, and problem-solving. Maintain and support a service-oriented relationship with patients Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner. Help manage our business system tools (e.g. QlikView, Salesforce) Identify, nurture, and grow the patient relationship in order to influence and schedule ongoing testing. Performs other duties as assigned. This role works with PHI regularly, both in paper and electronic form, and has access to various technologies to access PHI (paper and electronic) to perform the job. The employee must complete HIPAA/PHI privacy training, General Policies and Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire. Must maintain a current status on Natera training requirements. QUALIFICATIONS: Minimum of 2 years of Call Center experience in an inbound and outbound capacity. Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES: Outgoing personality with excellent oral & presentation skills. Ability to think strategically as well as execute tactically Emphasis on competitive analysis and team-first attitude. Ability to relate and educate our technology to potential patients Strong quantitative and MS Excel skills Self-motivation, with the desire and capacity to work both independently and collaboratively Must act with a sense of urgency Excellent organizational and communication skills (written and verbal) The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $65,000—$75,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead and execute oncology clinical trial programs ensuring timelines, cross-functional coordination, and operational excellence with up to 25% travel. | Advanced degree in life sciences, 5+ years oncology clinical research experience, strong program management skills, and ability to lead in fast-paced biotech environment. | Job Title: Clinical Program Operations Manager, Therapeutics & Innovations Location: Remote Type: Full-Time Travel: Up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) About the Role We are seeking a hands-on, execution-focused Clinical Program Operations Manager with deep experience in oncology and clinical trial operations to lead the day-to-day delivery and execution of our therapeutic clinical programs. This role is central to ensuring our studies move forward with precision, on schedule, within scope, and aligned with company goals. You will manage complex timelines, coordinate cross-functional efforts, and support external relationships critical to clinical delivery. This is a high-impact opportunity for someone who thrives in a fast-moving environment. You'll bring strong oncology trial experience, a solution-first mindset, and the ability to drive clarity and progress even when priorities shift. If you need structure to act, wait for permission to lead, or hesitate in chaos, this isn't the role for you. We're looking for someone sharp, solution-obsessed, and relentless about execution, someone who moves fast, thrives in ambiguity, and gets things done without excuses. Key Responsibilities Program Execution & Timeline Management • Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution. • Identify risks early and fix them fast. • Collaborate closely with internal functions (e.g., clinical operations, regulatory, quality, medical) and external CROs/vendors. • Ensure real-time visibility of program status for leadership and cross-functional partners by developing dashboards, trackers, and milestone reports, implementing structured tracking systems, and monitoring cross-functional timelines to manage dependencies and deliverables. Operational Leadership • Oversee study startup activities, including site selection, feasibility, and trial initiation. • Manage CRO relationships and performance, including KPIs, deliverables, and contracts. • Ensure operational readiness for investigator meetings, site visits, and data reviews, in collaboration with cross-functional teams. • Dive into the weeds when necessary and eliminate roadblocks without being asked. • Create and maintain standardized project management templates (e.g., dashboards, trackers, reporting tools) to streamline team workflows Stakeholder Engagement & Field Leadership • Serve as the primary operational liaison for internal and external trial communications. • Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee. • Travel (up to ~25%) to clinical sites, CROs, investigator meetings, and key partners to ensure operational excellence, build relationships, and represent clinical leadership on the ground. • Foster strong relationships with investigators and site personnel to ensure engagement and performance. Scientific Contribution • Attend data review meetings and contribute to clinical insight generation and action plans. • Help translate scientific and clinical objectives into executable operational strategies and trial designs. Qualifications • Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required. • Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials. • Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment. • Acts fast, follows through relentlessly, and owns outcomes under pressure. • Excellent communication, organizational, and leadership skills. • Startup or small biotech experience strongly preferred. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $136,600-$170,800 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

The Natera Test Coordinator is responsible for scheduling blood collection, preparing specimens for laboratory testing, and managing compliance paperwork. This role also involves coordinating patient care services and collaborating with sales and internal teams to ensure efficient healthcare delivery. | Candidates should have a minimum of 5-7 years of phlebotomy experience, with oncology experience required. A high school diploma is required, and a bachelor's degree is preferred, along with a phlebotomy certificate as per state regulations. | POSITION SUMMARY: The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance. In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly. *This is an onsite position in Bolivar, MO* PRIMARY RESPONSIBILITIES PHLEBOTOMY SERVICES: Perform venipunctures to obtain blood specimens with precision and care. Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies. Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures. Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs. PATIENT CARE COORDINATION: Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery. Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements. Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care. Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans. ADMINISTRATIVE AND OPERATIONAL MANAGEMENT: Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups. Respond promptly to internal and external customer inquiries, ensuring timely issue resolution. Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations. Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary. Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications. QUALITY ASSURANCE AND COMPLIANCE: Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies. Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs. Monitor and report process improvement needs to enhance efficiency and accuracy. Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines. QUALIFICATIONS Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required. Education: BS/BA degree (preferred); High School Diploma (or equivalent) required. Certification: Phlebotomy Certificate (as required by state regulations). KNOWLEDGE, SKILLS, AND ABILITIES Serve and protect the Natera clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements. Strong ability to uphold Natera’s professional standards, policies, and regulatory requirements. Excellent communication, problem-solving, and multitasking skills. Ability to work independently while collaborating effectively with internal teams and patients. PHYSICAL DEMANDS AND WORK ENVIRONMENT Office-based clinic setting with scrubs required, following safe clinical practices for all blood draws. Work schedule determined based on clinic requirements. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead and manage oncology clinical trial operations including timelines, CRO relationships, stakeholder communications, and operational readiness with up to 25% travel. | Advanced degree in life sciences, 5+ years clinical research experience focused on oncology trials, strong program management skills, and ability to operate in fast-paced environments. | Job Title: Clinical Program Operations Manager, Therapeutics & Innovations Location: Remote Type: Full-Time Travel: Up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) About the Role We are seeking a hands-on, execution-focused Clinical Program Operations Manager with deep experience in oncology and clinical trial operations to lead the day-to-day delivery and execution of our therapeutic clinical programs. This role is central to ensuring our studies move forward with precision, on schedule, within scope, and aligned with company goals. You will manage complex timelines, coordinate cross-functional efforts, and support external relationships critical to clinical delivery. This is a high-impact opportunity for someone who thrives in a fast-moving environment. You’ll bring strong oncology trial experience, a solution-first mindset, and the ability to drive clarity and progress even when priorities shift. If you need structure to act, wait for permission to lead, or hesitate in chaos, this isn’t the role for you. We’re looking for someone sharp, solution-obsessed, and relentless about execution, someone who moves fast, thrives in ambiguity, and gets things done without excuses. Key Responsibilities Program Execution & Timeline Management Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution. Identify risks early and fix them fast. Collaborate closely with internal functions (e.g., clinical operations, regulatory, quality, medical) and external CROs/vendors. Ensure real-time visibility of program status for leadership and cross-functional partners by developing dashboards, trackers, and milestone reports, implementing structured tracking systems, and monitoring cross-functional timelines to manage dependencies and deliverables. Operational Leadership Oversee study startup activities, including site selection, feasibility, and trial initiation. Manage CRO relationships and performance, including KPIs, deliverables, and contracts. Ensure operational readiness for investigator meetings, site visits, and data reviews, in collaboration with cross-functional teams. Dive into the weeds when necessary and eliminate roadblocks without being asked. Create and maintain standardized project management templates (e.g., dashboards, trackers, reporting tools) to streamline team workflows Stakeholder Engagement & Field Leadership Serve as the primary operational liaison for internal and external trial communications. Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee. Travel (up to ~25%) to clinical sites, CROs, investigator meetings, and key partners to ensure operational excellence, build relationships, and represent clinical leadership on the ground. Foster strong relationships with investigators and site personnel to ensure engagement and performance. Scientific Contribution Attend data review meetings and contribute to clinical insight generation and action plans. Help translate scientific and clinical objectives into executable operational strategies and trial designs. Qualifications Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required. Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials. Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment. Acts fast, follows through relentlessly, and owns outcomes under pressure. Excellent communication, organizational, and leadership skills. Startup or small biotech experience strongly preferred. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $136,600—$170,800 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage and oversee clinical trial timelines, CRO relationships, and operational readiness while ensuring cross-functional alignment and reporting to senior leadership. | Advanced life science degree, 5+ years clinical research experience focused on oncology trials, strong program management skills, startup/small biotech experience preferred, and willingness to travel. | Description: • Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution • Identify risks early and fix them fast • Collaborate closely with internal functions (clinical operations, regulatory, quality, medical) and external CROs/vendors • Ensure real-time visibility of program status by developing dashboards, trackers, milestone reports, structured tracking systems, and monitoring cross-functional timelines • Oversee study startup activities, including site selection, feasibility, and trial initiation • Manage CRO relationships and performance, including KPIs, deliverables, and contracts • Ensure operational readiness for investigator meetings, site visits, and data reviews • Dive into the weeds when necessary and eliminate roadblocks without being asked • Create and maintain standardized project management templates (dashboards, trackers, reporting tools) • Serve as the primary operational liaison for internal and external trial communications • Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee • Travel (up to ~25%) to ensure operational excellence, build relationships, and represent clinical leadership on the ground • Foster strong relationships with investigators and site personnel to ensure engagement and performance • Attend data review meetings and contribute to clinical insight generation and action plans • Help translate scientific and clinical objectives into executable operational strategies and trial designs Requirements: • Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required • Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials • Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment • Strong oncology trial experience • Solution-first mindset and ability to drive clarity and progress in ambiguous situations • Excellent communication, organizational, and leadership skills • Startup or small biotech experience strongly preferred • Willingness to travel up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) Benefits: • Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents • Free testing for employees and their immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401k benefits • Commuter benefits • Generous employee referral program • Competitive Benefits and other unspecified perks