Natera

Lead and manage training programs for Patient Success teams, including needs assessment, program design, deployment, and effectiveness evaluation. | 5+ years leading training programs, bilingual English/Spanish, preferably medical billing background, strong communication and leadership skills, and ability to manage diverse training methods. | POSITION SUMMARY: We seek an experienced Training Manager to lead training efforts for our Patient Success teams. In this role, you will devise and implement a comprehensive training strategy that aligns with our business objectives. Your primary focus will be identifying training needs, designing relevant programs, and assessing their impact on employee performance and loyalty. As a Training Manager, you will collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the company's overall success. Your responsibilities will include enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization. By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals. A Training Manager’s main role is to identify training needs, create training plans, and deploy effective training programs to improve employees’ skills, productivity, and quality of work. They assess training program effectiveness and stay updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs. PRIMARY RESPONSIBILITIES: Identify training needs: Work with supervisors and leadership resources to determine training requirements for new and existing employees. Create training plans: Develop and implement training programs that align with the organization's goals and prepare employees. Select training materials: Review and ensure resources are current, accurate, and effective. Manage training programs: Oversee the daily activities of associates and consultants and track training and development progress. Monitor training effectiveness: Evaluate employees and training programs to ensure they work to company standards. Deploying a wide variety of training methods Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers. Draw an overall or individualized training and development plan that addresses needs and expectations. Conduct effective induction and orientation sessions Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments, and best practices Maintain and communicate training key performance indicators (KPIs) to leadership QUALIFICATIONS: Bachelor’s degree in education or related field is preferred Bilingual - English and Spanish 5+ years of experience leading training programs A medical billing background is preferred Track record in designing and executing successful training programs Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.) Excellent communication and leadership skills Strong writing and record-keeping ability for reports and training manuals Good computer and database skills KNOWLEDGE, SKILLS, AND ABILITIES: Hypothesis-driven Passion for driving a positive patient experience Superior problem-solving skills Close attention to detail Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to work on multiple tasks and prioritize work Must be willing to work extended hours as necessary Ability to work cross-functionally as a team The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $104,033.60—$130,042 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage pathology support operations including process improvements, project coordination, and team leadership to meet department goals. | Requires 10+ years lab operations experience, ASCP certification, advanced Lean Six Sigma skills, and preferably PMP certification. | POSITION SUMMARY: The Manager, Pathology Support is responsible for continuous improvement accountabilities within Oncology Commercial Operations. He/she works closely with the Director of Operations to ensure company, department, and team goals are met, by leading, training, or performing process improvements to improve operating efficiency. This position will be focused on coordinating projects, production/sample acquisition, continuous improvement, and operational efficiency. PRIMARY RESPONSIBILITIES: Works with the Director of Operations and other stakeholders to maintain and support new and existing projects and launches Assess the needs of the team with a focus on production capacity, customer support, coordination of logistics, and problem solving. Serves as manager for laboratory professional staff (ASCP Certified PAs, CTs, HTs). Provide cross-functional program leadership to analyze, launch, and develop continuous improvement project to meet departmental goals by driving high level collaboration and coordination with various business functions. Apply advanced Lean principles (Value Stream Mapping, 5S, Standard Work Cellular Flow, Mistake Proofing, Total Productive Maintenance) to process improvements. Develop a detailed system to monitor and track progress of all projects to ensure all deliverables are met and on-time Establishes and manages escalation pathways for delayed or problematic programs in concert with Operations Managers, Directors, and internal stakeholders. Confers with management to resolve problems, roadblocks, and barriers to progress. Gathers and analyzes product and service-based performance metrics. Collects information from cross functional areas to provide regular project status updates to key stakeholders. Monitors project status, reports any problems, produce project status documents, and escalates when necessary. Assists Operations leadership in completing side projects assigned by the manager Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion. Adheres to departmental Expectations This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. Performs other duties as assigned QUALIFICATIONS: BS/BA degree in biological or laboratory sciences; MA/MS degree preferred ASCP Certification as Pathologists' Assistant, Specialist in Cytotecnology or Histology A minimum of 10+ years of industry-related or lab operations experience preferred Project Management Professional (PMP) Certification preferred Apply advanced Lean Six Sigma principles (Value Stream Mapping, 5s, Standard Work Cellular Flow) Strong working knowledge of Microsoft Office, gSuite KNOWLEDGE, SKILLS, AND ABILITIES: Exceptional multi-tasking, organizational, and communication skills Experienced with leading Black and Green Belt training and certification programs Excellence in attention to detail, problem solving, and organization skills Self-motivation, with the desire and capacity to work both independently and collaboratively Advanced Lean Six Sigma concepts and tools Experience with LIMS and SQL queries preferred OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design and build scalable, compliant AI/ML platforms and services, lead technical standards and mentorship, and drive innovation in generative AI for healthcare applications. | 12+ years software/data/ML engineering with 8+ years AI/ML engineering at scale, expertise in production ML/LLM systems on AWS, deep knowledge of AI governance and compliance in healthcare, and strong leadership skills. | Role Overview The Principal AI/ML Platform Engineer is responsible for build and delivery of the next generation of Natera’s Generative AI and ML platforms. This is a hands-on technical leadership role at the intersection of engineering excellence, platform design, and applied GenAI/ML innovation. This role requires deep expertise in AI engineering at scale, with a passion for building robust, compliant, and high-performance systems that directly impact patient outcomes and clinical innovation. You will design, build, and scale enterprise-grade Gen AI and ML platforms and services that power internal workflows (R&D, Lab Ops, Clinical Trials, Billing, Patient/Provider engagement) and external-facing AI/ML products. As the most senior leader in the AI/ML engineering team, you will also set technical standards, mentor engineers, and drive adoption of cutting-edge techniques such as retrieval-augmented generation (RAG), advanced prompt engineering, vector search, GenAI governance, evaluation frameworks, ML/LLMOps, model experimentation, observability, and compliance-first AI pipelines. You will be responsible for development of a production-ready AI platform with reusable components used to deploy multiple AI solutions across Natera’s business units in a federated approach. You will also develop clear standards and best practices established for AI/ML development across the organization. Key Responsibilities AI/ML Platform Architecture & Design Define the technical vision and architecture for Natera’s ML and GenAI platforms, ensuring scalability, reliability, and compliance across diverse use cases Build, operate, and evolve core AI platform components for standardized data access, LLM model registries for versioning and lifecycle tracking, evaluation pipelines for model validation and monitoring, vector databases, RAG frameworks, and agent frameworks for GenAI applications, prompt orchestration and guardrails for safe and compliant LLM deployments Design, build, and operate end-to-end ML/DL/FM infrastructure (feature engineering, distributed training, evaluation, deployment, monitoring) that are modular, reproducible, and auditable. Design, build, and operate reusable GenAI services such as unstructured data extraction, classification, summarization, generation, retrieval from knowledge bases, prompt optimization etc. Hands-On Engineering & Solution Delivery Implement production-grade Gen AI and ML services and API’s that power critical workflows, from genomics analytics to clinical trial optimization to patient-facing solutions. Lead the deployment and scaling of large models (custom trained LLMs, multimodal, deep learning) using modern MLOps practices (Kubernetes, MLflow, AWS-native services) Deliver retrieval-augmented generation (RAG), agentic runtime, agent orchestration frameworks, and domain-specific copilots in compliance-ready environments. Optimize inference latency, throughput, and cost-efficiency through infrastructure design and algorithmic improvements. Build online and offline evaluation frameworks to ensure performance and real world utility Governance, Security & Compliance Integration Embed governance and monitoring guardrails into AI and ML pipelines, including bias testing, safety, security, hallucination, explainability, PHI/PII redaction, audit trails Partner with the Head of Data & AI Governance to ensure adherence to HIPAA, CLIA, CAP, FDA, GxP, GDPR, and emerging AI regulations. Establish automated checks and controls in the CI/CD and SDLC processes to maintain compliance-by-design. Technical Leadership & Mentorship Act as the principal technical authority in AI/ML engineering — set coding standards, review designs, and ensure best practices in reproducibility, monitoring, and observability. Mentor and guide other engineers and data scientists, providing thought leadership on system design, optimization, and responsible AI. Influence cross-functional roadmaps by partnering with Product, Data Governance, and Engineering leadership to align delivery with business needs. Innovation, Research & Tooling Strategy Evaluate and integrate emerging AI/ML technologies (foundation models, multimodal AI, biomedical reasoning agents, federated learning). Lead build vs. buy assessments for AI/ML tooling and platforms; integrate open-source or vendor solutions where appropriate. Prototype and productionize new approaches (e.g., foundation model fine-tuning, GenAI copilots for lab workflows, advanced monitoring frameworks). Represent Natera’s AI/ML technical capabilities externally at conferences, publications, and industry forums. Qualifications Required: 12+ years in software/data/ML engineering, with 8+ years in AI/ML engineering at scale. Expertise in building production-grade ML/LLM systems on AWS tech stack (E.g. Python, LangChain/Llamaindex, CrewAI, Vector databases, Agent runtimes, TensorFlow/PyTorch, Spark, MLflow). Proven track record with GenAI/LLMs: fine-tuning, RAG, prompt orchestration, safety guardrails, monitoring, and cost optimization. Deep knowledge of AI/ML intensive systems, distributed architectures, and cloud-native development. Familiarity with AI governance frameworks, LLM safety, drift detection, bias detection, hallucination, explainability, and compliance (e.g., HIPAA, CLIA, FDA). Strong grounding in compliance-first engineering in healthcare, biotech, or diagnostics preferred. Excellent ability to influence across teams, mentor engineers, and set technical standards. Preferred: Advanced degree (MS/PhD) in Computer Science, AI/ML, engineering or related field. Experience in healthcare, pharma, diagnostics, or other regulated industries. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $174,400—$218,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design and build a scalable, secure enterprise AI platform with low-code and pro-code capabilities, agent orchestration, AI services, governance, and observability. | 12+ years software engineering with 8+ years platform/distributed systems architecture, expertise in Python backend, workflow orchestration, low-code platforms, cloud infrastructure, AI frameworks, and governance. | Role Overview The Enterprise AI Platform Engineer is responsible for build and delivery of Natera’s enterprise agentic AI platform. The enterprise AI platform will be used to prototype and build multiple agentic AI solutions using low code across Natera in a federated approach.This is a hands-on technical leadership role at the intersection of engineering excellence, low code platform design, and applied GenAI engineering. You will architect and build the core AI operating system that powers modular, low-code enterprise AI agentic automation that is complete with agent templates, agent orchestration engine, data and MCP connectors, prompt optimization capabilities, evaluation guardrails, abstracted AI services, intelligent data extraction and reasoning capabilities. The platform empowers citizen developers, business analysts, and engineers to prototype and test AI-powered workflows using a low-code interface, while enabling developers to extend functionality through a pro-code framework. Key Responsibilities Platform Architecture & Core Infrastructure Design: Design and implement the core architecture of the Enterprise AI Platform — low code, modular, scalable, and secure. Agentic Orchestration: Build the agent orchestration runtime, including task queues, state management, and inter-agent communication. Complexity: Architect for long-running, resilient AI workflows, enabling agents to execute and monitor multi-step, asynchronous processes. Low code abstraction: Develop APIs and services for automation, evaluation, and agent lifecycle management. Deployment: Establish DevOps, CI/CD pipelines, and configuration management to ensure smooth deployment at scale. Low-Code/Pro-Code Experience Low-Code Interface: Build an intuitive visual builder that allows business users to compose agent workflows through drag-and-drop and configuration. Pro-Code Mode: Provide a developer extension layer where engineers can author and deploy agents in code (Python, TypeScript) directly into the same framework. Unified Runtime: Ensure both low-code and pro-code workflows share common infrastructure for orchestration, evaluation, and governance. Transparency & Debugging: Surface workflow traces, model evaluations, and output explanations directly in the user interface. Experimentation & Versioning: Support iterative experimentation, evaluation-based comparison, and rollback through integrated version control. Agentic Orchestration & Long-Running Agents Orchestration Engine: Build a robust orchestration system supporting both short-lived agent calls and long-running AI agents that persist over time to automate complex processes. Workflow Automation: Enable orchestration of multiple agents with shared state, scheduling, dependency resolution, and event-driven execution. Enterprise Integration: Connect agents to core enterprise systems to perform real-world actions securely. Autonomy & Resilience: Implement mechanisms for persistence, checkpointing, recovery, and human-in-the-loop interventions. Human in the Loop Feedback: Design human-in-the-loop and self-assessment mechanisms for continuous prompt and workflow improvement. Evaluation as a Core Layer: Architect an evaluation-first framework for monitoring and improving AI agent performance across all workflows. AI Services & Capabilities MCP Integration: Integrate with Model Context Protocols (MCPs) to enable plug-and-play connectivity with external systems and actions. Retrieval-Augmented Generation (RAG): Build services to retrieve information from unstructured data using vector databases and retrieval pipelines. Prompt Optimization & Evaluation: Implement automated systems for prompt tuning, evaluation, and feedback loops to ensure reliable results. Abstracted AI Services: Build modular APIs for AI services such as unstructured document processing, information retrieval, information summarization, data extraction, content generation, classification etc. Evaluation as a Core Layer: Architect an evaluation-first framework for monitoring and improving AI agent performance across all workflows. Reusable Components: Create shared, composable AI primitives (e.g., document loaders, semantic routers, extractors) to accelerate workflow design. Governance, Security & Observability Enforce governance, security, and compliance principles (SOC2, HIPAA, GDPR) across all platform operations. Implement RBAC, audit logging, and lineage tracking for all data and agent interactions. Build observability tools for tracing, cost monitoring, and system performance metrics. Integrate evaluation-based guardrails that detect hallucinations, bias, or policy violations in real time. Metric Tracking: Create structured metrics dashboards (precision, recall, task success rate, cost efficiency) for every deployed agent. Technical Leadership & Collaboration Establish technical standards, documentation, and engineering patterns for future platform development. Collaborate with business stakeholders, data scientists, and product teams to identify automation use cases and measure ROI via evaluation metrics. Mentor future engineers and contribute to an engineering culture centered on safety, transparency, and impact. Continuously explore emerging agent frameworks, vector stores, and evaluation methodologies. Qualifications Required 12+ years of software engineering experience, with 8+ years in platform or distributed systems architecture. Proven expertise in implementing workflow orchestration or automation systems Proficiency in Python with deep experience in backend architecture and API design. Experience with low-code/no-code automation platforms (Zapier, n8n etc.), internal developer platforms (IDPs), or workflow engines (Temporal, Airflow). Experience in working with well known agentic cloud platforms (e.g. AWS Bedrock agents, AgentCore etc.). Hands-on experience with LLMs, RAG, vector databases, and orchestration frameworks (LangChain, LlamaIndex, AutoGen, DSPy). Fluency in cloud infrastructure, Kubernetes, Docker, and CI/CD automation. Knowledge of observability and telemetry systems for event-driven environments. Familiarity with AI governance and evaluation frameworks, LLM safety, drift detection, bias detection, hallucination, explainability, and compliance (e.g., HIPAA, CLIA, FDA). Preferred: Advanced degree (MS/PhD) in Computer Science, AI/ML, engineering or related field. Experience in healthcare, pharma, diagnostics, or other regulated industries. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $174,400—$218,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Maintain and grow long-term customer relationships to drive product adoption, lead strategic accounts, improve customer experience and retention, and manage escalations and onboarding. | Bachelor's degree, 5+ years sales or support experience with 2+ years in customer success or client retention, preferably with medical or biological sciences background, strong interpersonal and analytical skills, and project management experience. | The Senior Customer Success Manager maintains a long-term relationship with Natera’s customers to drive strong adoption of our products and programs. This is an ongoing customer relationship role, focused on increasing revenue while providing a solid continuum across all elements of the customer lifecycle. Experience in developing and growing client relationships is required. Individuals in this role are leading projects on the team, innovating on new ways to delight and excite clients, and are expected to have higher rates of client satisfaction, retention, and have the requisite skill required to turn lost/down clients around. Understanding of varying operational workflows by the health system, and working knowledge of key process improvement principles. ABOUT THE ROLE Be seen as a trusted advisor to all clinicians in your assigned region, as well as within your team. Take on CSM ownership of key strategic accounts, health systems, and physician networks. Lead team initiatives assigned by management and identify/drive innovative ways to improve customer experience and retention. Creative and innovative thought on new ideas to resolve client issues and needs is required. Beat and exceed expectations set for key business metrics including csat, net promoter score, missing information rate, average selling price, and customer retention Act as the internal champion of the customer experience, bringing visibility to customer feedback and aligning the cross-functional efforts needed to improve the customer journey. Lead field onboarding and related strategies across the CSM team, identifying and sharing best practices and training colleagues how to have maximum benefit. Skilled in workflow observation and workflow modifications to integrate Natera’s products into the customer’s practice with ease. Map out any workflow issues with key stakeholders in advance of EMR implementation, LIMS setups, and Salesforce build outs. Act as the point person for any client complaint or escalation and see through resolution, assessing trends and identifying ways to attack and reduce root causes of escalations. Partner with internal teams to identify and resolve issues that stop clinicians and patients from having a wow experience. Identify new ways to introduce wow to our clients. Take point on educating clients on billing requirements and collecting missing information that is preventing Natera from testing reimbursement, including missing insurance, missing medical records, missing ICD-10 codes, and missing prior authorization. Ability to drive down missing information and improve average selling price Understand the end-to-end process for ordering, resulting, and billing, ensuring client workflows are built to sustain the complexity of the companies infrastructure. QUALIFICATIONS Bachelor’s degree or equivalent Minimum of 5 years of sales or support experience, of which 2+ years experience is in a customer success or client retention role Background in medical or biological sciences preferred Project management skills/experience desired KNOWLEDGE, SKILLS, AND ABILITIES Proven track record of success in achieving and exceeding customer success goals Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills Ability to think strategically as well as execute tactically Have a strong desire to work in a fast paced environment and must work independently with an internal drive to be successful Ability to lead and rally peers Strong team player with desire to celebrate all wins across the organization Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers Effective time management skills required with a demonstrated ability to assess and prioritize Proficient in Microsoft PowerPoint and Excel; Gmail; Salesforce.com The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $100,000—$125,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design and architect enterprise Salesforce solutions for Sales Operations, AI, and automations including hands-on development, integration, and governance. | 8+ years Salesforce experience with expertise in Apex, LWC, API integrations, DevOps, and strong communication skills for executive engagement. | Salesforce Business & Technical Architect (Sales Ops, AI & Automations) Job Title: Salesforce Business & Technical Architect – Sales Operations, AI & Automations Location: Remote Role Summary We are seeking a Salesforce Business & Technical Architect with strong hands-on Salesforce development and architecture expertise to design, implement, and govern enterprise-scale solutions for Sales Operations, AI, and Automations. This is a hybrid role that blends business strategy alignment with deep technical execution. The ideal candidate will be both a strategic advisor and a hands-on technical leader — capable of engaging executives on business outcomes while rolling up sleeves to design data models, code in Apex, build LWCs, review pull requests, and architect complex integrations. Job Description / Key Responsibilities Business & Solution Architecture • Partner with Sales Ops and Marketing Ops to define capability maps, sales forecasting models, and end-to-end CRM processes. • Translate business needs into Salesforce platform solutions (Sales Cloud, Service Cloud, CPQ, Experience Cloud, Data Cloud). • Own the solution blueprint across Sales processes, AI use cases, and automation workflows. Technical Architecture & Development Leadership • Lead the design and development of custom Salesforce applications using Apex, Lightning Web Components (LWC), Triggers, Batch/Queueable classes, Platform Events, and Async Processing. • Architect and govern complex integrations with external systems (ERP, LIMS, MDM, Data Warehouse, Marketing Automation) using REST/SOAP APIs, Platform Events, Middleware (MuleSoft/ETL). • Define and manage data modeling, sharing/security architecture, and performance optimization strategies. • Conduct code reviews, enforce coding standards, and mentor developers on Salesforce best practices. • Drive DevOps practices with version control (Git), CI/CD pipelines, test automation, and release governance. AI & Automations • Embed AI/Einstein/Agentforce into Sales workflows (lead scoring, opportunity insights, pipeline forecasting). • Design and deliver Salesforce Flow Orchestration, Approvals, and Process Automations to streamline Sales Ops. • Collaborate with AI/ML engineers to integrate predictive models, copilots, and intelligent automation into CRM. Stakeholder Engagement & Governance • Act as the technical advisor and architect-of-record for Sales Ops and CRM transformations. • Facilitate architecture design sessions, PoCs, and executive-level solution reviews. • Establish and enforce architecture governance, RACI models, and technical debt management. Qualifications Required • 8+ years of Salesforce experience, including architecture, solution design, and hands-on development. • Expert in Apex programming (Triggers, Batch, Async, Platform Events, REST APIs). • Strong expertise in Lightning Web Components (LWC), Aura components, and UI/UX best practices. • Proven experience designing and managing API integrations, event-driven architectures, and middleware. • Strong knowledge of Salesforce Sales Cloud, Service Cloud, CPQ, Experience Cloud. • Hands-on experience with DevOps (Git, CI/CD, SFDX, automated testing frameworks). • Proven ability to conduct code reviews, mentor developers, and enforce coding standards. • Strong communication skills to engage with both executives and technical teams. Preferred • Salesforce certifications: System Architect, Application Architect, Platform Developer II, or CTA track. • Experience with Einstein Copilot, Agentforce, Data Cloud, MuleSoft, RPA, or Intelligent Document Processing (IDP). • Background in high-scale enterprise integrations and automation-heavy Salesforce programs. • Experience in health-tech, biotech, or B2B SaaS industries. Success Measures • High-quality Salesforce solutions delivered with scalable architecture and clean code. • Increased Sales Ops efficiency through automation and AI adoption. • Measurable improvements in pipeline forecasting, sales execution, and CRM adoption. • Reduction of technical debt and improved DevOps velocity. Why Join Us • Be both a strategic Salesforce architect and a hands-on technical leader. • Shape the future of Sales Ops transformation with AI and automation. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $111,600—$139,500 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design, develop, and maintain full-stack software applications and services for genetic lab tests. Collaborate with operational teams to optimize workflows and build next-generation tools focusing on backend distributed systems. | A BS degree in computer science or equivalent is required, with 4-6 years of software development experience preferred. Experience in Java, web services, and relational databases is essential, with additional skills in front-end programming being a plus. | POSITION SUMMARY As a Software Engineer, you will design, develop, and maintain full-stack software applications and services to support Natera Operations information processing for genetic lab tests. You will work with operational teams to optimize their workflows and software and build the next generation of Natera ops tools, focusing on backend distributed systems, using a combination of tools. PRIMARY RESPONSIBILITIES Work with an engineering team to make key design and technical implementation decisions Work closely with stakeholders and users to define requirements and transform them into reliable and extensible operations-friendly applications Design, build, and maintain sustainable applications. Improve development process and procedure and evangelize best practices, especially with complex backend distributed systems This role works with Protected Health Information (PHI) on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. You must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. You must maintain a current status on Natera training requirements. You must pass a post-offer criminal background check QUALIFICATIONS BS degree in computer science, comparable program, or equivalent. MS preferred. 4-6 years of overall software development experience, preferably building complex data or process management applications Experience with object-oriented programming in Java, preferably using open source framework such as Spring Frameworks and Hibernate Experience with web services (REST, etc.) and relational databases Nice to have: experience with front-end web programming, preferably with modern JavaScript frameworks (React) Demonstrated teamwork skills Solid analytical background Excellent communication Commitment to diversity in engineering Healthcare IT experience is beneficial, but not required KNOWLEDGE, SKILLS, AND ABILITIES Experience in building Backend systems Object Oriented Programming Java Enterprise Edition Spring Framework JavaScript, TypeScript Relational Database and SQL Programming, preferably MySQL REST APIs and other Web service backend technologies AWS infrastructure Docker or container-oriented technologies CI / CD Quality Assurance Mindset; Nice to have: familiarity with regulated environments The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,800—$151,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage and automate the entire software release process for LIMS and related applications, design and maintain CI/CD pipelines, monitor and optimize release efficiency, and maintain documentation. | 7+ years in DevOps or related roles with strong CI/CD expertise, programming skills in Java/Python, AWS proficiency, container orchestration experience, database knowledge, and strong communication skills. | POSITION SUMMARY: At Natera we build fast, reliable and scalable software that is easy to test and deploy. Our Engineering team works on a set of applications such as a complex Laboratory Information Management System (LIMS) and Constellation - our cloud based data analytics SaaS platform hosted on Amazon Web Services. We are seeking a highly skilled and motivated Senior DevOps Engineer to join our team. As a Senior DevOps Engineer, you will play a pivotal role in ensuring the seamless release of our Laboratory Information Management System (LIMS) and related software. You will work closely with development, software quality assurance, and operations teams to understand the requirements and coordinate releases, resolve issues, and improve the release process. The ideal candidate is passionate about automation, is a strong coder, has a background in all around CI/CD and has a deep understanding of software release management. PRIMARY RESPONSIBILITIES: • Release Management: Own the entire LIMS release process execution, ensuring smooth and timely software releases with minimal downtime. • Automation: Design, implement, and maintain CI/CD pipelines to automate the build, test, and deployment processes across various environments. • Application infrastructure: Design and implement a variety of projects to support extreme growth of complexity of applications as well as to enable innovation. • Monitoring and Optimization: Continuously monitor the effectiveness of the release process and implement improvements to increase efficiency, reduce errors, and enhance overall quality. • Documentation: Maintain comprehensive documentation of the release process, CI/CD pipelines, and regression testing procedures QUALIFICATIONS: • BS in Computer Science or equivalent practical experience. • Experience: 7+ years of experience in DevOps, SRE or a related field. • Problem-Solving: Excellent problem-solving skills with the ability to troubleshoot complex issues in a fast-paced environment. • Communication: Strong communication skills, with the ability to work effectively across teams and convey technical concepts to non-technical stakeholders. KNOWLEDGE, SKILLS, AND ABILITIES: • Strong expertise in CI/CD tools (e.g., Jenkins, GitLab CI, etc.) • Practical experience building complex CI/CD pipelines. • Proficiency in at least one programming language (e.g., Java, Python) • Ability to read and understand Java code • Strong command of AWS stack • Proficiency in Docker, Kubernetes and Helm • Experience working with databases (SQL, MySQL, PostgreSQL) • Version control systems (e.g., Git) • Experience working with Terraform PREFERRED QUALIFICATIONS: • Experience with Kafka • Experience with Laboratory Information Management System (LIMS). • Knowledge of various regression testing frameworks and tools (e.g. JUnit). • Experience with Agile/Scrum methodologies. • Experience working in regulated environments like healthcare PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Duties are typically performed in an office setting. • Duties may require working outside normal working hours (evenings and weekends) at times. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $133,500-$166,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage client billing accounts by resolving outstanding balances and billing issues, collaborate with internal teams, analyze billing trends, and ensure compliance with healthcare regulations. | At least 3 years of medical billing and collections experience, proficiency with Oracle and/or Salesforce, healthcare-related knowledge, strong communication and analytical skills, and HIPAA compliance. | The Client Billing Account Manager will be responsible for building and maintaining collaborative and productive relationships within the organization relating to Revenue Cycle Management. Acting as a key liaison across clients, Sales, Finance, and internal teams, this role focuses on resolving billing issues, improving processes, and collecting on outstanding balances for assigned clients. PRIMARY RESPONSIBILITIES: Manages assigned client billing accounts by reviewing outstanding balances, identifying issues, and following up for timely resolution and payment. Communicates with clients via phone, email, and video conferencing to address unpaid invoices, resolve billing inquiries or disputes, and negotiate payment arrangements. Collaborates with internal teams (Sales, Billing, Customer Support, etc.) to resolve billing delays, missing data (e.g., agreements, pricing), and case rejections, ensuring accurate and timely invoicing. Builds strong relationships with clients and cross-functional teams to gather necessary information and support accurate billing. Provides weekly updates on outstanding balances and delivers monthly summary reports with detailed notes for each past-due client. Leads regular meetings to review performance metrics, identify process gaps, and drive improvement initiatives aligned with departmental and organizational goals. Analyzes billing trends, identifies recurring issues, and implements targeted process improvements to enhance collections and revenue cycle efficiency. Supports revenue cycle initiatives by recommending optimized workflows, implementation strategies, and performance tracking systems to improve reimbursement and maximize cash collections Ensures compliance with HIPAA and privacy regulations while working with PHI (both paper and electronic). Performs other duties as assigned. QUALIFICATIONS: At least 3 years of experience in medical billing and collections. Experience with Oracle and/or Salesforce preferred. Healthcare related field of study or equivalent experience. KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency with medical billing systems, Oracle, Salesforce, Microsoft Excel, medical terminology and basic procedure coding knowledge. Strong communication and interpersonal skills to effectively interact with customers regarding their accounts. Excellent organizational skills to manage a large volume of customer accounts. Ability to navigate across multiple customer demands and balance competing priorities successfully. Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear and concise manner. Ability to solve problems using critical thinking skills. Maintains confidentiality of sensitive information. Analytical skills required. Ability to think critically and identify the impact across the revenue cycle with a solution oriented approach. Ability to develop, implement and produce analysis and reports The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $23—$27 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

The Patient Coordinator will work closely with the Field Sales team and internal operations to support existing customers and manage patient needs. This role involves assessing patient needs, maintaining service-oriented relationships, and ensuring timely data requests are addressed. | Candidates should have a minimum of 2 years of call center and sales experience, with a preference for backgrounds in medical or biological sciences. Strong communication, organizational skills, and the ability to work independently and collaboratively are essential. | POSITION SUMMARY: The role of the Patient Coordinator will be central to the success of the product lines across the Oncology business unit at Natera. This position will focus on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with adjacent teams to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. PRIMARY RESPONSIBILITIES: Work with the Field Sales team and internal operations groups to maintain & support existing customers. Assess the needs of patients with a focus on customer support, coordination of logistics, and problem-solving. Maintain and support a service-oriented relationship with patients Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner. Help manage our business system tools (e.g. QlikView, Salesforce) Identify, nurture, and grow the patient relationship in order to influence and schedule ongoing testing. Performs other duties as assigned. This role works with PHI regularly, both in paper and electronic form, and has access to various technologies to access PHI (paper and electronic) to perform the job. The employee must complete HIPAA/PHI privacy training, General Policies and Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire. Must maintain a current status on Natera training requirements. QUALIFICATIONS: Minimum of 2 years of Call Center experience in an inbound and outbound capacity. Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES: Outgoing personality with excellent oral & presentation skills. Ability to think strategically as well as execute tactically Emphasis on competitive analysis and team-first attitude. Ability to relate and educate our technology to potential patients Strong quantitative and MS Excel skills Self-motivation, with the desire and capacity to work both independently and collaboratively Must act with a sense of urgency Excellent organizational and communication skills (written and verbal) The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $65,000—$75,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead and execute oncology clinical trial programs ensuring timelines, cross-functional coordination, and operational excellence with up to 25% travel. | Advanced degree in life sciences, 5+ years oncology clinical research experience, strong program management skills, and ability to lead in fast-paced biotech environment. | Job Title: Clinical Program Operations Manager, Therapeutics & Innovations Location: Remote Type: Full-Time Travel: Up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) About the Role We are seeking a hands-on, execution-focused Clinical Program Operations Manager with deep experience in oncology and clinical trial operations to lead the day-to-day delivery and execution of our therapeutic clinical programs. This role is central to ensuring our studies move forward with precision, on schedule, within scope, and aligned with company goals. You will manage complex timelines, coordinate cross-functional efforts, and support external relationships critical to clinical delivery. This is a high-impact opportunity for someone who thrives in a fast-moving environment. You'll bring strong oncology trial experience, a solution-first mindset, and the ability to drive clarity and progress even when priorities shift. If you need structure to act, wait for permission to lead, or hesitate in chaos, this isn't the role for you. We're looking for someone sharp, solution-obsessed, and relentless about execution, someone who moves fast, thrives in ambiguity, and gets things done without excuses. Key Responsibilities Program Execution & Timeline Management • Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution. • Identify risks early and fix them fast. • Collaborate closely with internal functions (e.g., clinical operations, regulatory, quality, medical) and external CROs/vendors. • Ensure real-time visibility of program status for leadership and cross-functional partners by developing dashboards, trackers, and milestone reports, implementing structured tracking systems, and monitoring cross-functional timelines to manage dependencies and deliverables. Operational Leadership • Oversee study startup activities, including site selection, feasibility, and trial initiation. • Manage CRO relationships and performance, including KPIs, deliverables, and contracts. • Ensure operational readiness for investigator meetings, site visits, and data reviews, in collaboration with cross-functional teams. • Dive into the weeds when necessary and eliminate roadblocks without being asked. • Create and maintain standardized project management templates (e.g., dashboards, trackers, reporting tools) to streamline team workflows Stakeholder Engagement & Field Leadership • Serve as the primary operational liaison for internal and external trial communications. • Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee. • Travel (up to ~25%) to clinical sites, CROs, investigator meetings, and key partners to ensure operational excellence, build relationships, and represent clinical leadership on the ground. • Foster strong relationships with investigators and site personnel to ensure engagement and performance. Scientific Contribution • Attend data review meetings and contribute to clinical insight generation and action plans. • Help translate scientific and clinical objectives into executable operational strategies and trial designs. Qualifications • Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required. • Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials. • Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment. • Acts fast, follows through relentlessly, and owns outcomes under pressure. • Excellent communication, organizational, and leadership skills. • Startup or small biotech experience strongly preferred. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $136,600-$170,800 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

The Natera Test Coordinator is responsible for scheduling blood collection, preparing specimens for laboratory testing, and managing compliance paperwork. This role also involves coordinating patient care services and collaborating with sales and internal teams to ensure efficient healthcare delivery. | Candidates should have a minimum of 5-7 years of phlebotomy experience, with oncology experience required. A high school diploma is required, and a bachelor's degree is preferred, along with a phlebotomy certificate as per state regulations. | POSITION SUMMARY: The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance. In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly. *This is an onsite position in Bolivar, MO* PRIMARY RESPONSIBILITIES PHLEBOTOMY SERVICES: Perform venipunctures to obtain blood specimens with precision and care. Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies. Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures. Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs. PATIENT CARE COORDINATION: Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery. Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements. Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care. Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans. ADMINISTRATIVE AND OPERATIONAL MANAGEMENT: Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups. Respond promptly to internal and external customer inquiries, ensuring timely issue resolution. Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations. Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary. Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications. QUALITY ASSURANCE AND COMPLIANCE: Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies. Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs. Monitor and report process improvement needs to enhance efficiency and accuracy. Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines. QUALIFICATIONS Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required. Education: BS/BA degree (preferred); High School Diploma (or equivalent) required. Certification: Phlebotomy Certificate (as required by state regulations). KNOWLEDGE, SKILLS, AND ABILITIES Serve and protect the Natera clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements. Strong ability to uphold Natera’s professional standards, policies, and regulatory requirements. Excellent communication, problem-solving, and multitasking skills. Ability to work independently while collaborating effectively with internal teams and patients. PHYSICAL DEMANDS AND WORK ENVIRONMENT Office-based clinic setting with scrubs required, following safe clinical practices for all blood draws. Work schedule determined based on clinic requirements. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead and manage oncology clinical trial operations including timelines, CRO relationships, stakeholder communications, and operational readiness with up to 25% travel. | Advanced degree in life sciences, 5+ years clinical research experience focused on oncology trials, strong program management skills, and ability to operate in fast-paced environments. | Job Title: Clinical Program Operations Manager, Therapeutics & Innovations Location: Remote Type: Full-Time Travel: Up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) About the Role We are seeking a hands-on, execution-focused Clinical Program Operations Manager with deep experience in oncology and clinical trial operations to lead the day-to-day delivery and execution of our therapeutic clinical programs. This role is central to ensuring our studies move forward with precision, on schedule, within scope, and aligned with company goals. You will manage complex timelines, coordinate cross-functional efforts, and support external relationships critical to clinical delivery. This is a high-impact opportunity for someone who thrives in a fast-moving environment. You’ll bring strong oncology trial experience, a solution-first mindset, and the ability to drive clarity and progress even when priorities shift. If you need structure to act, wait for permission to lead, or hesitate in chaos, this isn’t the role for you. We’re looking for someone sharp, solution-obsessed, and relentless about execution, someone who moves fast, thrives in ambiguity, and gets things done without excuses. Key Responsibilities Program Execution & Timeline Management Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution. Identify risks early and fix them fast. Collaborate closely with internal functions (e.g., clinical operations, regulatory, quality, medical) and external CROs/vendors. Ensure real-time visibility of program status for leadership and cross-functional partners by developing dashboards, trackers, and milestone reports, implementing structured tracking systems, and monitoring cross-functional timelines to manage dependencies and deliverables. Operational Leadership Oversee study startup activities, including site selection, feasibility, and trial initiation. Manage CRO relationships and performance, including KPIs, deliverables, and contracts. Ensure operational readiness for investigator meetings, site visits, and data reviews, in collaboration with cross-functional teams. Dive into the weeds when necessary and eliminate roadblocks without being asked. Create and maintain standardized project management templates (e.g., dashboards, trackers, reporting tools) to streamline team workflows Stakeholder Engagement & Field Leadership Serve as the primary operational liaison for internal and external trial communications. Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee. Travel (up to ~25%) to clinical sites, CROs, investigator meetings, and key partners to ensure operational excellence, build relationships, and represent clinical leadership on the ground. Foster strong relationships with investigators and site personnel to ensure engagement and performance. Scientific Contribution Attend data review meetings and contribute to clinical insight generation and action plans. Help translate scientific and clinical objectives into executable operational strategies and trial designs. Qualifications Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required. Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials. Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment. Acts fast, follows through relentlessly, and owns outcomes under pressure. Excellent communication, organizational, and leadership skills. Startup or small biotech experience strongly preferred. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $136,600—$170,800 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage and oversee clinical trial timelines, CRO relationships, and operational readiness while ensuring cross-functional alignment and reporting to senior leadership. | Advanced life science degree, 5+ years clinical research experience focused on oncology trials, strong program management skills, startup/small biotech experience preferred, and willingness to travel. | Description: • Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution • Identify risks early and fix them fast • Collaborate closely with internal functions (clinical operations, regulatory, quality, medical) and external CROs/vendors • Ensure real-time visibility of program status by developing dashboards, trackers, milestone reports, structured tracking systems, and monitoring cross-functional timelines • Oversee study startup activities, including site selection, feasibility, and trial initiation • Manage CRO relationships and performance, including KPIs, deliverables, and contracts • Ensure operational readiness for investigator meetings, site visits, and data reviews • Dive into the weeds when necessary and eliminate roadblocks without being asked • Create and maintain standardized project management templates (dashboards, trackers, reporting tools) • Serve as the primary operational liaison for internal and external trial communications • Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee • Travel (up to ~25%) to ensure operational excellence, build relationships, and represent clinical leadership on the ground • Foster strong relationships with investigators and site personnel to ensure engagement and performance • Attend data review meetings and contribute to clinical insight generation and action plans • Help translate scientific and clinical objectives into executable operational strategies and trial designs Requirements: • Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required • Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials • Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment • Strong oncology trial experience • Solution-first mindset and ability to drive clarity and progress in ambiguous situations • Excellent communication, organizational, and leadership skills • Startup or small biotech experience strongly preferred • Willingness to travel up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) Benefits: • Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents • Free testing for employees and their immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401k benefits • Commuter benefits • Generous employee referral program • Competitive Benefits and other unspecified perks

The Phlebotomist will oversee the operations of the patient service center and manage Natera’s phlebotomy program. Responsibilities include obtaining blood specimens, maintaining specimen integrity, and managing phlebotomy equipment. | Candidates must have a minimum of 5 years of phlebotomy experience and high-level customer care experience. A high school diploma is required, with a preference for a BS/BA degree and phlebotomy certification. | THIS IS NOT A REMOTE POSITION. THIS POSITION IS LOCATED IN WATERBURY, CT. POSITION SUMMARY: A Phlebotomist serves patients by identifying the best method for retrieving blood; preparing specimens for laboratory testing; and performing screening procedures. The Phlebotomist will also act as an operations manager for the designated patient service center (PSC) and oversee Natera’s phlebotomy program at the specified location. Depending upon growth opportunities, this role may also require oversight of other phlebotomists as needed to support patient volume growth. *** IF YOUR STATE REQUIRES A PHLEBOTOMY LICENSE, IT MUST BE SENT IN WITH YOUR RESUME WITH YOUR APPLICATION *** PRIMARY RESPONSIBILITIES: Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. Verifies patient by reading patient identification. Obtains blood specimens by performing venipunctures and finger sticks. Maintains specimen integrity by using aseptic technique, following Natera[KC1] procedures; observes isolation procedures. Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed[MB2] in Natera provided system. Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team [MB3] of unresolved orders. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances Natera’s phlebotomy reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic), in order to perform the job. Report any SPI or CAPA or NCR issues to internal Natera product management leadership team Assists with managing all phlebotomy equipment associated with the establishment and running of the patient service center[KC4] , may require heavy lifting of up to 50 pounds of supplies. May require reimbursable travel for stocking of supplies May include onboarding, training, and retraining of individual phlebotomists, as deemed necessary to support volume increases. Assists with managing Patient Service Center vendors. Assists with phlebotomy program management: Monitor distribution and claiming of blood draws Monitor customer feedback Manage small escalations as needed Manage scheduling issues Ensure continued and open communication regarding ongoing draw statuses General phlebotomy knowledge for PSC’s location (per state regulations) Must maintain a current status on Natera’s training requirements. QUALIFICATIONS: Minimum of 5 years of phlebotomy experience 5+ years high-level customer care experience Managing/supervising phlebotomy operations and teams experience preferred BS/BA degree (preferred) High School Diploma (or equivalent) required Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state Previous financial and budgetary experience preferred Bilingual language skills preferred KNOWLEDGE, SKILLS, AND ABILITIES: Ability to serve and protect Natera by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards. General understanding of mobile phlebotomy and general phlebotomy services. Excellent communication skills. Ability to work with cross-functional teams. Ability to learn and embrace online tools for effective program management. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead the strategic and tactical marketing efforts for Natera’s tissue-based solutions. Craft compelling campaigns and develop value propositions that engage pathologists and molecular pathologists across various channels. | A bachelor’s degree in life sciences is preferred along with 8-10 years of experience in diagnostics, biotech, or pharma marketing, particularly in oncology or genomics. Experience with comprehensive genomic profiling (CGP) is strongly preferred. | Position: Director of Marketing for Oncology (Pathology) | Remote | Travel ~25% Position Summary: Join Natera’s mission to change the way we understand, diagnose, and treat cancer. As Director of Marketing for Oncology (Pathology), you'll take the reins of our Altera™ Comprehensive Genomic Profiling (CGP) marketing strategy — one of the most exciting parts of our oncology portfolio. Your work will help drive awareness, engagement, and adoption of Altera™ Comprehensive Genomic Profiling (CGP) and Signatera across the pathology and molecular diagnostics communities while shaping the future of our precision oncology offerings. This isn’t your average marketing gig — think of it more like a conductor leading a genomic symphony, aligning the instruments of science, strategy, and storytelling into one powerful performance. Primary Responsibilities Lead the strategic and tactical marketing efforts for Natera’s tissue-based solutions. Craft compelling campaigns and develop value propositions that engage pathologists and molecular pathologists — across digital channels, sales materials, congresses, and beyond. Partner with sales, medical, product, and UX teams to align on positioning, messaging, and user-centric approaches. Identify and build relationships with key opinion leaders (KOLs) in pathology and genomics. Track, analyze, and optimize marketing performance, closing the loop between market need and Natera's offerings. Serve as a cross-functional thought leader representing Altera and Signatera in portfolio-level initiatives and presenting to executive leadership. Perform other duties as assigned. Qualifications Bachelor’s degree in life sciences is preferred. 8-10 years of experience in diagnostics, biotech, or pharma marketing — with a focus in oncology, genomics, or advanced diagnostics. Experience with comprehensive genomic profiling (CGP) is strongly preferred. Willingness and ability to travel up to 25% (think: advisory boards, major congresses, field team meetings, and customer engagements). Knowledge, Skills, and Abilities Deep knowledge of the genomic profiling landscape and its clinical applications. Ability to transform complex science into crystal-clear, market-ready messaging. Excellent communicator and collaborator — capable of influencing across disciplines and levels. Strategic thinker with operational horsepower — able to lead, execute, and adjust in a dynamic environment. Comfortable leading external agencies, internal teams, and driving toward results. A customer-first mindset that balances commercial goals with empathy and education. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $168,200—$210,200 USD The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $168,200—$210,200 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Lead revenue cycle analytics projects, develop SQL scripts and Power BI dashboards, test billing software, and collaborate with stakeholders to optimize billing processes. | Requires proficiency in SQL, Power BI, project management, strong analytical skills, and experience with revenue cycle or billing processes preferred. | Overview We are seeking a highly skilled Sr. Business Analyst to join our Billing Strategy team. This role blends project management, analytics, and subject matter expertise in revenue cycle processes, specific to billing follow-up, denials, and appeals. The ideal candidate is detail-oriented, technically strong in SQL and data manipulation, and comfortable translating complex information into actionable insights for stakeholders. Key Responsibilities • Lead projects and meetings related to revenue cycle analytics and system enhancements. • Serve as a subject matter expert on revenue cycle processes, supporting business stakeholders and vendor partners. • Assist with the build-out of billing follow-up and account queuing software by: • Testing functionality and validating backend processes. • Creating stored procedures and SQL scripts to support workflows. • Troubleshooting and validating system performance. • Develop and maintain dashboards and reports in Power BI to support operational and executive decision-making. • Respond to ad hoc data requests and provide analytical support to cross-functional teams. • Participate in software testing and quality assurance activities, ensuring data accuracy and process efficiency. • Collaborate with vendors, IT, and internal stakeholders to optimize billing processes and revenue cycle operations. • Over time, contribute to executive-level presentations and deliver insights in cross-functional forums. Required Skills & Qualifications • Proficiency in SQL, with demonstrated ability to write and optimize complex queries. • Experience with relational databases and backend testing. • Familiarity with Power BI for building dashboards and reports (SQL and database skills are prioritized over BI tools). • Strong analytical, problem-solving, and troubleshooting skills. • Excellent communication and presentation abilities, with the capability to engage both technical and non-technical audiences. • Experience managing projects and coordinating meetings across stakeholders. Preferred Qualifications • Prior exposure to revenue cycle management processes in healthcare. • Experience collaborating with vendors on software builds, testing, or implementations. • Knowledge of billing follow-up workflows and healthcare data systems. #LI-AB1 The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $95,900—$140,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Analyze billing and claims data to identify trends and optimize revenue, develop reports and dashboards, collaborate with finance and product teams, and ensure compliance with healthcare regulations. | 3+ years in healthcare revenue cycle analytics or related field, advanced SQL and Excel skills, experience with BI tools, knowledge of claims and billing processes, and strong analytical and communication skills. | About Natera, Inc. Natera is a global leader in cell-free DNA testing, transforming the way genetic information is used in oncology, women’s health, and organ health. Our cutting-edge technology empowers healthcare providers with actionable insights to improve patient outcomes. At Natera, we foster a collaborative and innovative environment, where our employees play a critical role in shaping the future of personalized medicine. Job Summary Natera is seeking a Business Analyst to support Billing, Finance, Market Access, and Product teams by delivering data visualizations, reports and analytics related to claims, reimbursements, and revenue-focused data. This role will focus on analyzing large data sets to identify trends, optimize revenue performance, and drive strategic decision-making. The Business Analyst will collaborate with cross-functional teams to develop data visualizations, dashboards, and reports that provide valuable insights into payer reimbursement, billing strategy, and process efficiency. The ideal candidate has strong analytical skills, advanced knowledge in SQL and Python, and experience with business intelligence tools (Power BI, Tableau, etc.). A background in healthcare revenue cycle management, insurance billing, and claims processing is ideal for success in this role. Job ResponsibilitiesData Analysis & Insights • Analyze billing, claims, and payment data to identify trends in payer reimbursement, claim denials, and rejections. • Develop reports, dashboards, and visualizations using SQL and BI tools (Power BI, Tableau, etc.). • Conduct data extractions and reconciliations to ensure accuracy and completeness. Cross-Functional Collaboration • Partner with Finance, Insurance Billing, Market Access, and Product teams to provide insights and strategic recommendations. • Support payer contract compliance analysis by identifying reimbursement patterns and anomalies. • Work closely with IT and Data Engineering to optimize billing and claims data structures. Process Optimization & Compliance • Identify opportunities for process improvements in claims submission, payer compliance, and denial resolution. • Design and implement workflow enhancements to improve billing efficiency. • Ensure adherence to HIPAA and regulatory requirements while handling Protected Health Information (PHI). Ad Hoc Reporting & Special Projects • Respond to ad hoc data requests from leadership and key stakeholders. • Support revenue cycle projects by delivering data-driven insights and recommendations. Required Skills & ExperienceEducation & Experience • Bachelor’s degree in Business, Economics, Healthcare Administration, Information Systems, or a related field (or equivalent experience). • 3+ years of experience in healthcare revenue cycle analytics, insurance billing, or claims reimbursement. • Deep understanding of the claim life cycle, payer reimbursement models, and insurance billing workflows. Technical Expertise • Advanced SQL skills for data querying and analysis. • Strong proficiency in Excel (PivotTables, formulas, automation) and Google Sheets. • Experience with business intelligence tools (Power BI, Tableau, or similar). • Familiarity with billing systems, payer reimbursement rules, and claims processing is a plus. Analytical & Problem-Solving Skills • Ability to interpret complex financial and operational data and translate insights into actionable recommendations. • Strong attention to detail with an ability to identify trends, discrepancies, and process inefficiencies. Communication & Collaboration • Excellent ability to communicate data findings to non-technical stakeholders. • Strong stakeholder management skills with experience presenting insights to leadership. Preferred Knowledge, Skills & Abilities • Experience with payer contracts and knowledge of payer-specific reimbursement requirements. • Familiarity with API/HL7 integrations for billing and claims data workflows. • Experience designing and implementing process improvement initiatives within revenue cycle operations. • Ability to work independently in a fast-paced, dynamic environment with tight deadlines. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $85,100—$120,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Manage all aspects of complex clinical trials including vendor oversight, budgeting, protocol development, training, and compliance to ensure study timelines and quality metrics are met. | Bachelor's degree in life sciences, 8 years clinical research experience with 4 years in clinical trial management, knowledge of FDA and ICH-GCP regulations, leadership skills, and proficiency in MS Office. | POSITION SUMMARY: The Clinical Trial Manager will be responsible for managing all aspects of clinical trials from start-up through close-out. The Clinical Trial Manager should have experience in managing all aspects of the trials independently, and is expected to provide functional expertise to ensure that study timelines, costs and quality metrics are met and the study is conducted in compliance with the study protocol, SOPs, and applicable regulatory requirements. PRIMARY RESPONSIBILITIES: • Manage the execution and conduct of all aspects of very complex clinical studies to ensure that timelines, cost, and quality metrics are met • Responsible for selection of vendors/CROs and provide effective ongoing management to vendors/CROs working on the project to ensure compliance and execution of project deliverables within the approved budget, study timeline, and study protocol. Works closely with investigative site personnel, CROs, and other study vendors • Manage study contracting, budget, forecasting, accruals and payment process for all clinical trial vendors including investigational sites • Lead study-related activities such as protocol and informed consent preparation, investigator selection, study training material development and delivery, monitoring plans development and execution, CRFs, design and completion, TMF maintenance, protocol amendment and clinical report preparation, as required • Collaborate with Clinical Data Management group to ensure correct CRFs content is collected, prepare comprehensive completion guidelines, and design effective data listings and study reports • Train CROs, vendors, investigators and study coordinators on implementation of study protocol • Hire, train and oversee Clinical trial staff, and serve as a resource for others within the company for clinical trials management expertise • Monitor and track clinical trial progress and provide status update to stakeholders • Support prospective sample testing for studies where Natera functions as a central testing facility • Partner with other research and development groups to create a culture of mutual respect and focus on delivery of high-quality project results • Hire, train and oversee Clinical trial staff, and mentor junior clinical operations staff. • Develop Clinical Department SOPs and participate in audits as needed • This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job. • Employee must provide records of current training or complete training relating to HIPAA/PHI privacy, Human Subjects Protection, and GCP training. • Must maintain a current status on Natera training requirements including General Policies and Procedure Compliance and security training. • Employee must pass post offer criminal background check QUALIFICATIONS: • Bachelor’s degree in life sciences, or other relevant discipline required, Advanced degree preferred. • 8 years of clinical research experience, including at least 4 years of experience in managing clinical trials as a leading role. • 4-7 years of experience in supporting clinical trials in a regulated environment . • Experience in managing CROs is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge and understanding of Clinical Trial SOPs, FDA Regulations, and ICH-GCPs governing the conduct of clinical trials • Demonstrated analytical skills and ability to identify problems and solutions independently • Ability to collaborate with the study team, cross functional team members and external collaborators • Proficiency in MS Word, Excel and PowerPoint • Good organization and planning skills • Strong interpersonal skills and communication skills (both written and oral) • Strong leadership skills, self-motivated, adaptable to a dynamic and fast paced environment • Must have excellent organizational and time management skills. • Ability to prioritize and handle multiple tasks and projects in a fast-paced environment The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $115,800$144,700 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Design and develop scalable front-end and back-end services for a high-throughput laboratory, manage CI/CD pipelines, optimize AWS infrastructure, and lead and mentor engineers. | 10+ years software development experience with Python, React, TypeScript, relational databases, AWS services, infrastructure as code, messaging frameworks, and strong communication skills. | Job Description Position Summary We are seeking an experienced Staff Software Engineer who excels at collaboratively solving complex problems. If you take ownership of your work, think strategically, and have a proven track record of implementing solutions while adapting to constraints and minimizing risks, we encourage you to apply. Strong technical expertise, excellent communication skills, and a desire to thrive in a dynamic environment are essential. In this role, you will collaborate closely with our Engineering Team, Product Managers, and Designers to develop innovative experiences for our internal stakeholders, primarily focusing on creating a custom lab software solution for a high-throughput laboratory. Responsibilities • Design, develop, and maintain scalable services that support the diverse activities of a high-throughput laboratory. • Develop both front-end and back-end applications. • Implement and manage CI/CD pipelines using GitLab. • Develop comprehensive unit tests to ensure high code quality. • Collaborate closely with end-users and product managers to iterate on requirements and deliverables. • Optimize architecture and infrastructure on the AWS cloud platform for performance, scalability, reliability, and cost-effectiveness. • Proactively monitor system performance, troubleshoot issues, conduct thorough root cause analysis, and implement enhancements to improve efficiency and reliability. • Stay current with emerging technologies and best practices in software engineering and actively contribute to continuous improvement initiatives. • Be the technical lead and mentor more junior engineers. Qualifications • 10+ years of experience in developing software applications. • Proven experience with programming languages such as Python, React, and TypeScript. • Solid understanding of relational databases and proficiency in SQL programming, with a preference for MySQL or PostgreSQL. • Proficiency in leveraging AWS services, including Lambda, RDS, DynamoDB, S3, and Glue. • Proficiency in infrastructure as code (IaC). • Proficiency in messaging frameworks such as Kafka. • Strong quality assurance mindset with a commitment to delivering robust and reliable software. • Excellent problem-solving skills and the ability to work both independently and collaboratively in a dynamic environment. • Strong written and verbal communication skills, coupled with excellent interpersonal skills enabling effective interaction with stakeholders at all levels. Nice to Have • Experience building custom Laboratory Information Management Systems (LIMS) or Laboratory Execution Systems (LES). • Able to visit the labs in San Carlos, CA or Austin, TX occasionally to facilitate direct observation of the software in the lab and obtain real-time user feedback. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $160,200—$200,200 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page