20 open positions available
Own full marketing measurement stack including campaign performance, funnel analytics, attribution modeling, and budget recommendations. | 5-8+ years in marketing analytics with strong Salesforce, Airtable, SQL, and BI tool experience, plus multi-touch attribution modeling. | Lead Marketing Analyst Location: Remote (US) About This Role This is not a dashboarding job. You will own the full measurement stack for marketing at a publicly traded genomics company doing $2.6B+ in revenue. Campaign performance, funnel analytics, attribution modeling, and budget recommendations all run through you. The reality is that the data environment isn't clean. Marketing runs across Salesforce, Airtable, agency-managed platforms, and in-house campaigns. Data comes in different formats, at different cadences, from different owners. You'll build the reporting frameworks, standardize the definitions, and connect the systems so that marketing leadership can make investment decisions based on numbers they trust. You'll sit at the intersection of Marketing, Sales, and Ops. When someone asks "is this campaign working?" or "where should we put the next dollar?" you're the one with the answer. Not a guess. A number, with context, tied to pipeline. What You'll Do Own Campaign Measurement and Performance Reporting • Lead reporting for agency-managed media campaigns, digital programs, and Salesforce-driven initiatives • Build and maintain dashboards that give marketing leadership clear visibility into performance, trends, and ROI • Ensure consistent reporting standards across channels, teams, and stakeholders • Translate raw campaign data into performance narratives that drive decisions Collaborate on Campaign Planning • Use Airtable to support campaign hierarchy, planning and tracking • Structure and optimize how campaign and performance data is organized and accessed by the marketing team • Bridge gaps between Airtable workflows and Salesforce where needed • Ensure operational data is clean, consistent, and accessible Own Attribution and Investment Measurement • Develop and refine multi-touch attribution models that reflect how Natera's buyers actually engage • Evaluate campaign and channel effectiveness to guide budget allocation decisions • Provide clear recommendations on where to scale spend and where to cut • Partner with Brand and Marketing leadership on forecasting and investment planning Drive Full-Funnel Analytics and Visibility • Track and analyze performance across the full funnel: lead to MQL to SQL to pipeline to closed-won • Improve visibility into the Salesforce marketing funnel, including lead flow, conversion rates, and pipeline contribution by campaign and channel • Identify bottlenecks in the funnel and partner with Demand Gen, Sales, and Marketing Ops to fix them • Connect campaign activity to pipeline outcomes so marketing can demonstrate revenue contribution Ensure Data Quality and System Alignment • Partner with Data Engineering and Marketing Ops to ensure clean, reliable data flows across systems • Maintain consistency across Salesforce, Airtable, Eloqua and agency platforms • Standardize definitions and reporting frameworks • Own the data dictionary for marketing analytics What You Bring Must-Haves • 5-8+ years of experience in marketing analytics, growth analytics, or demand gen analytics • Deep hands-on experience with Salesforce data, including funnel reporting, campaign tracking, and pipeline analysis • Experience working with Airtable for campaign tracking, workflow management, or operational reporting • Strong SQL skills and working proficiency with at least one BI tool (Tableau, Looker, Power BI, Snowflake Intelligence, etc.) • Proven ability to analyze and improve full-funnel conversion from lead to pipeline • Experience with multi-touch attribution modeling and campaign ROI analysis • Track record of translating data into investment decisions, not just reports • Ability to work cross-functionally with Marketing, Sales, Ops, and Finance and influence decisions with data Nice-to-Haves • Experience in healthcare, biotech, diagnostics, or life sciences marketing • Experience managing agency relationships and measuring agency-managed campaign performance • Familiarity with marketing automation platforms (Eloqua, Marketo, HubSpot, Pardot) • Experience with paid media measurement across LinkedIn, Google, and programmatic channels • Background in a high-growth public company environment • Experience building reporting frameworks from scratch (not just inheriting mature systems) Why This Role Is Different Most marketing analytics roles focus on reporting on campaigns after the fact. This role goes further. You will help evolve and scale the measurement layer for a marketing organization that is growing quickly across multiple clinical verticals. You will not be starting from scratch. There is an existing analytics foundation in place, but it is not yet fully standardized or scaled. This is where you come in. You will build on what exists, bring structure to how we measure performance, and elevate how insights drive decisions across the organization. The opportunity here is real ownership with direction. You will play a key role in defining how marketing performance is measured, how it is reported, and how insights translate into action. Your work will directly inform decisions across Marketing, Sales, and Finance, especially around campaign strategy, pipeline impact, and budget allocation. This is a chance to be part of a maturing analytics function and help shape how it scales. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $116,200-$145,300 USD Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations. This position is also eligible for additional compensation and benefits through Natera's robust Total Rewards program, including: • Annual performance incentive bonus • Long-term equity awards • Comprehensive health benefits (medical, dental, vision) • 401(k) with company match • Generous paid time off and company holidays • Additional wellness and work-life benefits Compensation Range $116,200-$145,300 USD
Lead design and development of scalable web applications and mentor engineers in a regulated healthcare environment. | 8+ years experience with React, TypeScript, cloud infrastructure, and preferably LLM applications and healthcare IT compliance. | POSITION SUMMARY: Natera is seeking a skilled, self-motivated, and hands-on Senior Software Engineer to join a software development team in the Oncology domain within a fast-growing biotech company. You will play a key role in building critical web applications and services alongside full-stack and UI engineers. System design is a core tenet of our engineering culture. You will drive technical excellence, mentor peers, and collaborate with product and design teams to deliver exceptional user experiences. Working closely with cross-functional stakeholders, you will develop scalable solutions while maintaining high standards for quality and compliance. RESPONSIBILITIES: Directly contribute to engineering initiatives through hands-on coding, design, and architecture. Navigate ambiguous problems and act as a self-starter, taking the initiative to communicate directly with product management and other stakeholders to define technical requirements, solutions, and timelines. Drive technical roadmap execution and lead architectural decisions, upholding system design as a core tenet of all deliverables. Participate in code reviews and foster a culture of code quality, testing, and documentation. Establish and maintain engineering best practices and quality standards. Balance technical debt with new feature development. Mentor developers, seeking out opportunities and providing guidance for engineers to grow and excel. Work with systems handling Protected Health Information (PHI) and sensitive data. Complete HIPAA/PHI privacy and compliance training within 30 days and maintain current status on Natera training requirements. QUALIFICATIONS: 8+ years of software engineering experience. Strong technical background in modern web development, specifically using React and JavaScript/TypeScript, including experience with complex embedding patterns (iframes, cross-origin messaging). Experience with programming in JavaScript frameworks such as NextJS. Solid understanding of backend systems, APIs, and databases (PostgreSQL, Snowflake, or similar). Experience with cloud infrastructure and providers, with AWS being preferred. Experience building LLM-powered applications — such as agentic pipelines, tool-calling systems, or AI-augmented workflows — is a strong plus. Strong understanding of software development methodologies and track record of successful project delivery. Experience in Healthcare IT or developing software in a regulated environment is a plus. KNOWLEDGE, SKILLS, AND ABILITIES: Deep expertise in system design, building highly scalable distributed systems, and developing enterprise applications using JavaScript/TypeScript or similar modern web languages. Strong hands-on coding, design, and architecture skills. Demonstrate initiative as a self-starter with a proactive approach to navigating ambiguity, addressing complex issues, and finding creative solutions. Ability to thrive in a Cursor and Claude shop, effectively utilizing advanced AI tooling to augment development workflows and accelerate problem-solving. Excellent project management skills in Agile environments. Ability to collaborate cross-functionally and communicate effectively with peers and stakeholders. Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations. This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: Annual performance incentive bonus Long-term equity awards Comprehensive health benefits (medical, dental, vision) 401(k) with company match Generous paid time off and company holidays Additional wellness and work-life benefits Compensation Range $137,500—$171,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Lead strategy, development, and lifecycle management of Early Cancer Detection product portfolio and manage product management team. | Bachelor's degree and 10+ years in product management or strategy in diagnostics, biotech, or health tech with proven leadership managing regulated clinical products. | POSITION SUMMARY: As a market leader in cfDNA-based diagnostics, we are expanding our Early Cancer Detection (ECD) portfolio to deliver transformative clinical impact at scale. The Senior Director, ECD Product Strategy & Lifecycle will lead the strategy, development, and lifecycle management of a portfolio of ECD products, from concept through launch, growth, and optimization. This role is accountable for defining product vision and strategy, translating unmet clinical and customer needs into differentiated products, and driving execution through strong cross-functional leadership. The Senior Director will build and manage a high-performing product management team and partner closely with R&D, clinical, regulatory, commercial, medical affairs, and operations to ensure successful delivery of business and patient outcomes. POSITION LOCATION: This position can be out of our San Carlos, CA office or Remote, USA. PRIMARY RESPONSIBILITIES: Product Strategy & Portfolio Leadership Own the product vision, strategy, and roadmap for the Early Cancer Detection portfolio, aligned with corporate strategy and long-term growth objectives Lead annual and multi-year strategic planning for ECD products, including investment prioritization, sequencing, and resource allocation Identify, size, and segment new market opportunities using top-down and bottom-up analyses, incorporating clinical, commercial, and customer insights Define clear value propositions and differentiation strategies based on competitive intelligence, customer needs, and evolving standards of care Product Lifecycle Management Lead products across the full lifecycle, from concept and feasibility through development, launch, post-launch optimization, and eventual sunset Drive definition of product requirements, success metrics, and launch readiness in partnership with cross-functional teams Guide trade-off decisions across performance, features, timelines, and investment, particularly in technically complex genomic and algorithm-driven products Customer & Market Insights Lead qualitative and quantitative customer research with clinicians, health systems, payers, partners, and internal stakeholders Translate insights into clear product requirements, roadmap decisions, and business cases Monitor competitive landscape, emerging technologies, and regulatory or reimbursement changes impacting early cancer detection Financial & Business Planning Build and oversee robust business cases, including revenue forecasts, unit economics, ROI, and NPV analyses for new and existing products Pressure-test assumptions, evaluate sensitivities, and make data-driven investment recommendations Partner with finance and commercial leadership to align product strategy with financial objectives People & Cross-Functional Leadership Lead, and develop a team of Product Managers supporting innovation and lifecycle initiatives within Early Cancer Detection Establish and scale product management best practices, processes, and metrics Act as a senior product leader and influencer across R&D, clinical, regulatory, medical affairs, commercial, and executive leadership Clearly communicate product vision, strategy, and priorities to align stakeholders and inspire teams QUALIFICATIONS: Bachelor’s degree required; advanced degree (PhD, MD, or MBA) strongly preferred 10+ years of experience in product management, product strategy, consulting, or related roles within diagnostics, biotechnology, medical devices, or health technology Prior experience with early cancer detection products strongly preferred Demonstrated experience managing products across the full lifecycle, including successful product launches Proven people leadership experience, including hiring, coaching, and developing product managers Experience developing regulated clinical products and working closely with clinical trials and regulatory pathways KNOWLEDGE, SKILLS, AND ABILITIES: Strategic, analytical thinker with the ability to translate complex data into clear product and business decisions Strong market research capabilities, including customer interviews and quantitative analysis Comfortable diving deep into technical, algorithmic, and molecular concepts and translating them into customer-facing product features Hands-on financial modeling and business case development expertise Exceptional cross-functional leadership, communication, and influence skills Entrepreneurial mindset with a bias toward action, accountability, and results The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $192,600—$280,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Lead complex technical product initiatives by partnering with product and engineering teams to manage dependencies and drive platform and infrastructure execution. | 8+ years in technical product management with software or infrastructure background, able to lead complex technical projects independently. | Position Summary As a key member of the product management group, you partner with and enable other product managers to execute on their roadmaps by providing deep technical expertise, managing complex cross-team dependencies, and translating technical constraints into product strategy. This role is designed for a technically sophisticated product manager who thrives in supporting ambitious engineering initiatives, making informed technical tradeoffs, and influencing outcomes across multiple product areas in highly ambiguous, multi-team environments. You will work across a portfolio of platform and infrastructure products, partnering closely with engineering leaders and product managers to navigate modernization efforts, system reliability improvements and architecture evolution. Success requires the ability to deeply understand system architecture and technical constraints, establish clear success metrics, collaborate effectively with peer product managers and ensure alignment across interconnected initiatives. Key Responsibilities Partner with product managers to understand their roadmap goals and translate technical constraints and architectural dependencies into product strategy and prioritization. Make informed technical and product tradeoffs by understanding system architecture, engineering capabilities and business impact. Help product manager and engineering leadership navigate complex decisions. Work closely with engineering leadership to scope work, manage technical dependencies across teams, and proactively surface and resolve blockers to support roadmap execution. Collaborate with peer product managers to identify integration points, align on shared dependencies and ensure cohesive product delivery across multiple teams. Enable predictable execution by helping product managers define success criteria, and proactively surface risks and tradeoffs. Support teams throughout the product lifecycle by collaborating on release planning, launch strategy, and post launch optimization. Communicate initiative status, risks, decisions clearly to stakeholders at all levels. Basic Qualifications 8+ years of technical product management experience Strong technical foundation (software, infrastructure, or systems) and ability to engage in technical discussions Proven ability navigating complex technical initiatives with significant cross-team dependencies Demonstrated ability to operate effectively and independently in ambiguous environments Excellent communication Track record of enabling the delivery of complex initiatives with high reliability and predictable outcomes #LI-DNI The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,000—$160,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Lead cross-functional programs for product development and regulatory submission in diagnostics. | 3-5+ years program management in biotech or life sciences with regulatory experience preferred. | POSITION SUMMARY: The Program Manager will lead cross-functional programs supporting product development initiatives at the Boulder, CO site. Projects and programs may include development, validation, and regulatory submission of diagnostic products; support of biopharma companion diagnostic (CDx) partnerships; and product sustainment and lifecycle management efforts. This role is responsible for driving execution across product development cross functional teams, including R&D, software, manufacturing, laboratory operations, quality, regulatory, clinical development, commercial, alliance management, and external partners, to ensure timely, compliant delivery of key milestones and contractual commitments. The Program Manager will partner with functional leaders and stakeholders to translate product strategy into executable plans, manage cross-functional dependencies, and maintain alignment across internal and external stakeholders. This role requires strong program management fundamentals, experience and comfort operating in regulated environments, and the ability to coordinate complex, multi-disciplinary efforts simultaneously. The Program Manager will drive, communicate, and engage all project partners to enable accountability, problem solving, and on-time/within-budget delivery for simultaneous projects and programs. Success in this role requires onsite engagement (up to 25% travel) to facilitate rapid decision-making, build alignment, and resolve issues in a highly collaborative, fast-paced setting. This position reports to the Associate Director of Program Management. PRIMARY RESPONSIBILITIES: Drive end-to-end execution of product development programs, including planning, scheduling, resource coordination, and risk management across assay, software, and systems development, ensuring alignment with regulatory and business requirements. Support regulatory product development activities, ensuring alignment with regulated processes and quality systems, including design control processes (ISO 13485), software lifecycle standards (IEC 62304), change management, and quality system requirements (FDA, CAP/CLIA), including documentation and traceability of requirements and deliverables. Coordinate regulatory submission readiness, including support for Investigational Device Exemptions (IDEs), pre-submissions, and other global regulatory filings. Lead cross-functional alignment across R&D, software, regulatory, quality, and clinical teams to ensure clear requirements, priorities, and deliverables. Translate product strategy into actionable program roadmaps, including timelines, milestones, and interdependencies, ensuring alignment with organizational priorities and securing stakeholder buy-in. Extract and refine user needs and requirements from stakeholders and lead teams to focus on the most valuable deliverables. Partner with Alliance Management to manage external biopharma and CDx partnerships, coordinating joint program plans, deliverables, timelines, and communication across organizations. Adhere to formal governance processes to communicate program status, risks, and trade-offs; escalate issues as needed; and present data-driven recommendations and business proposals to senior leadership to enable timely, informed decision-making. Identify, track and manage program risks and dependencies, proactively identifying mitigation strategies and driving issue resolution. Drive cross-functional accountability, influencing without direct authority to ensure alignment, ownership, and timely execution. Support continuous improvement of product development processes, tools, and cross-functional ways of working. Cultivate, build and maintain positive and collaborative relationships with cross-functional teams. QUALIFICATIONS: 3-5+ years of experience in program management, or equivalent combination of project management and relevant functional experience in biotechnology, diagnostics, clinical laboratory, or life sciences. Experience supporting product development in regulated environments (IVD, medical device, or similar). KNOWLEDGE, SKILLS, AND ABILITIES: Background in NGS diagnostics, including assay and software components (MRD experience preferred). Strong familiarity with design controls (ISO 13485) and software lifecycle processes (IEC 62304). Experience supporting regulatory submissions (e.g., IDE, 510(k), PMA, or equivalent) preferred. Exposure to clinical trial operations and execution (preferred). Experience working with external partners, such as biopharma or CDx collaborations (preferred). PMP or equivalent certification preferred. Ability to influence senior stakeholders and drive alignment in matrixed organizations. Strong organizational and program management skills, with the ability to manage multiple concurrent initiatives. Analytical mindset with strong attention to detail and ability to identify risks and dependencies. Excellent executive communication skills, with the ability to tailor messaging across technical and non-technical audiences. Proficiency with program management and collaboration tools (e.g., Smartsheets, JIRA, Office Timeline, etc.). Situational awareness, coupled with facilitation, problem solving, and conflict resolution skills to drive cross-functional decision-making. This position may be required to work across time zones as needed to support project schedules. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Design and maintain scalable front-end and back-end services, lead technical initiatives, mentor engineers, and optimize AWS infrastructure. | 8+ years experience with Python, React, TypeScript, AWS, SQL, Kafka, and CI/CD pipelines required. | Position Summary We are seeking an experienced Staff Software Engineer who excels at collaboratively solving complex problems. If you take ownership of your work, think strategically, and have a proven track record of implementing solutions while adapting to constraints and minimizing risks, we encourage you to apply. Strong technical expertise, excellent communication skills, and a desire to thrive in a dynamic environment are essential. In this role, you will collaborate closely with our Engineering Team, Product Managers, and Designers to develop innovative experiences for our internal stakeholders, primarily focusing on creating a custom lab software solution for a high-throughput laboratory. Responsibilities Design, develop, and maintain scalable services that support the diverse activities of a high-throughput laboratory. Develop both front-end and back-end applications. Implement and manage CI/CD pipelines using GitLab. Develop comprehensive unit tests to ensure high code quality. Collaborate closely with end-users and product managers to iterate on requirements and deliverables. Optimize architecture and infrastructure on the AWS cloud platform for performance, scalability, reliability, and cost-effectiveness. Proactively monitor system performance, troubleshoot issues, conduct thorough root cause analysis, and implement enhancements to improve efficiency and reliability. Stay current with emerging technologies and best practices in software engineering and actively contribute to continuous improvement initiatives. Be the technical lead and mentor more junior engineers. Visit the lab in San Carlos, CA occasionally to facilitate direct observation of the software in the lab and obtain real-time user feedback. Qualifications 8+ years of experience in developing software applications. Proven experience with programming languages such as Python, React, and TypeScript. Solid understanding of relational databases and proficiency in SQL programming, with a preference for MySQL or PostgreSQL. Proficiency in leveraging AWS services, including Lambda, RDS, DynamoDB, S3, and Glue. Proficiency in infrastructure as code (IaC). Proficiency in messaging frameworks such as Kafka. Strong quality assurance mindset with a commitment to delivering robust and reliable software. Excellent problem-solving skills and the ability to work both independently and collaboratively in a dynamic environment. Strong written and verbal communication skills, coupled with excellent interpersonal skills enabling effective interaction with stakeholders at all levels. Nice to Have Experience building custom Laboratory Information Management Systems (LIMS) or Laboratory Execution Systems (LES). #LI-DNI The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $167,300—$209,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Lead and execute enterprise EHR integration strategy and client services with a focus on operational excellence and client satisfaction. | 10+ years healthcare IT experience with Epic integrations and proven leadership managing large teams. | Location: Remote, willingness to travel Travel Required: 20-40% Position Summary Natera is seeking a dynamic and experienced Director of EHR Implementation & Client Services to lead and execute on our enterprise EHR integration strategy. This leader will report to the VP of Product for Provider Experience & Applications, and be responsible for overseeing all customer EHR integrations. They will ensure "white glove" service before build, during build, at go-live, and post-go live so health systems can seamlessly order and result Natera's test suite across multiple business units. This role sits at the intersection of product, engineering, client services, and commercial teams, requiring both deep technical expertise in EHR implementation and strong operational leadership. The ideal candidate brings extensive experience with Epic integrations, a proven track record managing managers, and thrives in a fast-paced, high-growth environment. This individual will also play a critical role in defining the operating model, processes, and governance needed to scale high-quality implementations while delivering an exceptional client experience. Key Responsibilities Leadership & Team Management • Lead, mentor, and scale a high-performing team of ~25 analysts and project managers, including multiple layers of management • Establish clear goals, KPIs, and operating rhythms to ensure successful and timely EHR implementations • Foster a culture of accountability, collaboration, urgency, and continuous improvement Operating Model & Process Excellence • Define and implement a scalable operating model to support high-quality, repeatable EHR implementations • Establish standardized processes, playbooks, and governance to ensure consistency, efficiency, and accountability across all client engagements • Continuously refine implementation methodologies to improve speed, quality, and customer satisfaction • Drive rigor in project execution, risk management, and post-implementation support EHR Integration Strategy & Execution • Own end-to-end delivery of EHR integrations for order entry and result reporting across client health systems • Ensure scalability and quality of integrations across platforms including Epic, Cerner, and Meditech • Drive optimization of integration workflows to improve reliability and performance Client & Stakeholder Engagement • Serve as the executive point of escalation for all customer challenges related to EHR implementations and ongoing service delivery • Actively partner with enterprise sales throughout the customer lifecycle, including pre-sales, solution design, deal support, and implementation • Engage directly with customers on a regular basis to build trust, resolve complex issues, and ensure successful outcomes • Build strong relationships with client IT, clinical, and operational stakeholders Cross-Functional Collaboration • Work closely with Sales, Product, Operations teams teams to align on roadmap, capabilities, and delivery timelines • Translate client and market needs into actionable requirements and feedback loops • Ensure alignment between EHR integrations and internal systems including LIS/LIMS and lab workflows Operational Excellence • Drive continuous improvement in implementation timelines, quality, and customer experience • Develop reporting and dashboards to track performance, risks, and outcomes • Ensure compliance with healthcare data standards and interoperability requirements (e.g., HL7, FHIR) Qualifications Required Experience • 10+ years of experience in healthcare IT, EHR integrations, or clinical systems implementation • Deep hands-on experience with Epic integrations (specifically orders and resulting, and/or Beaker) • Willingness to obtain Epic Beaker or ambulatory certification • Proven experience leading managers and scaling organizations (team size ~20+ strongly preferred) • Strong understanding of healthcare interoperability standards (HL7, FHIR, APIs) • Demonstrated experience working closely with enterprise sales teams in pre-sales and client delivery environments Preferred Experience • Experience with Cerner and/or Meditech integrations • Experience with Epic Aura integrations preferred but not required • Familiarity with LIS, LIMS, and/or laboratory workflows • Experience working in high-growth, fast-paced, or startup-like environments • Background supporting enterprise health systems and complex client implementations Leadership Competencies • Exceptional problem-solving skills with the ability to think quickly and navigate complex, high-stakes situations • Strategic thinker with strong execution focus • Excellent cross-functional collaboration and communication skills • Customer-centric mindset with ability to influence senior stakeholders • Comfortable navigating ambiguity and driving results in evolving environments The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $167,800-$209,700 USD
Design and develop scalable frontend features and reusable UI components using React and TypeScript while collaborating with cross-functional teams to optimize performance and accessibility. | Requires 5+ years frontend experience including 2+ years React, proficiency in TypeScript, modern build tools, and authentication flows. | Senior Front End Engineering Role Key Responsibilities Design and develop high-quality, scalable frontend features using modern frameworks such as React and TypeScript. Create and maintain reusable UI components, shared libraries, and patterns that improve consistency and developer productivity. Collaborate deeply with product managers, designers, and backend engineers to translate requirements into intuitive, performant user interfaces. Contribute to frontend architecture, making thoughtful decisions on state management, API integration, performance optimization, and code structure. Improve application performance and reliability by identifying bottlenecks, optimizing rendering, and ensuring responsive, accessible experiences. Review code and provide technical feedback that raises quality standards and supports team-wide learning. Drive best practices in testing, documentation, and CI/CD workflows to ensure a maintainable, scalable codebase. Participate actively in planning and estimation, offering accurate technical insights and identifying risks early. Champion user experience, ensuring that UI decisions align with customer needs and usability standards. Required Skills & Qualifications 5+ years experience in modern frontend development (React, Vue, Angular, or similar) with at least two years in React. Strong knowledge of TypeScript, HTML5, CSS3, and browser APIs. Strong CS fundamentals: data structures, algorithms, databases, networking essentials Must have react experience : Component design patterns, state management frameworks, component libraries, React lifecycle and hooks and UI performance tuning. Familiarity with build systems (Webpack, Vite, Turborepo), testing frameworks (Jest, Cypress), and CI/CD workflows. Deep understanding of UX principles, accessibility (WCAG), and responsive design. Rich experience with Authentication/authorization flows (OAuth, JWT, SSO) Ability to design modular, scalable frontend architectures. Preferred Qualifications Experience with full-stack technologies (Node.js, GraphQL, REST APIs). Familiarity with data visualization tools and frameworks (D3, Chart.js, Recharts). Experience building design systems or internal UI component libraries. Exposure to cloud environments and containerized apps (AWS, Docker, Kubernetes). The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $66—$83 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Lead strategic initiatives and cross-functional execution to advance precision medicine innovations. | Requires 4-7+ years in strategy or operations within pharma, life sciences, or related fields with strong scientific literacy and project management skills. | POSITION SUMMARY: Natera's Therapeutics & Innovations group is at the forefront of applying AI, genomics, and multimodal data to transform precision medicine. From building genomic foundation models to developing predictive AI platforms, our mission is to accelerate biomarker discovery, improve clinical trial design, and enable novel personalized therapeutics. Join Natera's Therapeutics & Innovations group as an Associate Director / Senior Manager of Strategy. You will support strategy, operations, and cross-functional execution across R&D, precision medicine initiatives, and external partnerships, helping translate multimodal data and AI into improved clinical trial design and personalized therapeutics. Every initiative you support ultimately connects to a real person. You will serve as a central operational driver, taking ownership of ambiguous problems and establishing the rigorous alignment required to advance high-stakes clinical innovation. PRIMARY RESPONSIBILITIES: • Think team by partnering directly with R&D, Product, Medical Affairs, and Commercial to advance initiatives, own follow-through, and ensure cross-functional alignment without translation layers • Monitor industry trends, competitive dynamics, and Competitive Intelligence in AI, genomics, and therapeutics to ground internal decision-making in data • Use data to establish operational rigor, track priorities, and deliver unvarnished updates that push for clarity and outcome-driven action across the team • Support the development and execution of strategic initiatives, including internal planning, Biomarker Strategy, and leadership-driven special projects • Support external pharmaceutical and academic partnerships through materials preparation, internal alignment, and rigorous tracking of next steps • Prepare materials for conference and stakeholder engagements, capturing actionable insights to refine internal strategy • Operate without a finished playbook, applying data and structured thinking to untangle ambiguous problems and deliver actionable solutions QUALIFICATIONS: • Bachelor's degree required; advanced degree (MBA, MS, PhD, or equivalent) preferred • 4–7+ years of experience in combination of strategy, business operations, consulting, or business development within pharma, life sciences, healthcare, or life science technology • Strong scientific literacy with an understanding of oncology, immunology, or related therapeutic areas KNOWLEDGE, SKILLS, AND ABILITIES: • Experience supporting pharmaceutical partnerships, strategy, or cross-functional R&D workstreams • Familiarity with AI/ML in life sciences and its application to biomarker discovery and clinical development • Strong organizational project management capabilities, with the ability to manage multiple priorities and ensure follow-through • Strong analytical and structured thinking skills, testing assumptions with data to break down complex problems • Clear, direct communication and stakeholder management skills to work effectively across technical and non-technical teams • An ownership mindset that identifies gaps and executes with pace and precision in a dynamic environment Why Join Us? This is an opportunity to contribute to high-impact work at the intersection of AI, genomics, and therapeutic development, while supporting the execution of key initiatives across strategy, partnerships, and cross-functional teams. You'll be part of a fast-moving team working on some of the most important challenges in precision medicine. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams • FBI Cyber Crime resource page
Design and deploy AI agents and automation pipelines with end-to-end ownership including monitoring and iterating workflows. | Requires fluency in Python, SQL, APIs, deep understanding of LLMs and agentic frameworks, plus strong process judgment bridging technical and business outcomes. | About the role The Forward Deployed Solutions Engineer will work directly within a business domain (e.g., Commercial, Clinical Operations, Lab Operations, Sales & Marketing, Customer Experience etc.). In your role, you’ll find opportunities for enhancing efficiency and productivity by looking for workflows which can be executed 10–100x faster or more often than a human team could using AI agents, integrations and other patterns. You will build, deploy, and run them in production. You report into the central AI & Automation team, partner directly with domain leadership on priorities, and bring patterns back so the whole company compounds. Find the leverage in your domain Map the workflows in your domain — the ones running today, and the ones that don’t exist yet because they weren’t feasible without agents or automation tools. Identify the step-change opportunities: where AI, ML, or automation unlock throughput, coverage, or speed. Build the business case, quantify projected impact, and align with domain leadership on priorities. Design the future-state workflow Map structured and unstructured data flows across the systems involved (CRM, ERP, ticketing, document stores, internal tools, external SaaS). Define the target workflow: what the agent does, what the human does, and where they hand off. Figure out what context the agent or model needs to do the work well — and how to get it there reliably (retrieval, grounding, tool access, memory). Design human-in-the-loop checkpoints so review adds value without becoming the bottleneck. Build and connect the systems Stand up agents and automation pipelines using the organization’s approved AI platforms and frameworks. Connect agents to business systems — via MCP servers, APIs, webhooks, CLIs, and skills — within the guardrails set by IT and security. Configure tools, prompts, context, and retrieval pipelines so agents perform reliably on real work, not just in demos. Handle integration gnarliness: auth, schema drift, rate limits, data quality, and the messy last-mile of enterprise systems. Enable access and training for business to run the workflows Run agents and automation pipelines in production Own agent performance end-to-end. Track the KPIs that matter — throughput, quality, cost, human intervention rate, cycle time, adoption. Build and manage evals. Re-run them on any material model, data, or workflow change before it ships. Triage failures, tune prompts and context, iterate on the workflow, and retire agents when they’re no longer the right tool. Instrument observability: tracing, structured logs, dashboards. You don’t ship what you can’t see. What we’re looking for Hands-on technical fluency. CLIs, APIs, webhooks, SQL, and Python scripting. Working knowledge of LLM and agent behavior — prompting, context, tool use, RAG, MCP, evals, failure modes. Be very comfortable with a cloud platform. Trustworthy with elevated access. Least-privilege, auditability, and safe rollbacks are second nature. Strong technical and process judgment. You think in outcomes and KPIs, can defend prioritization calls, and are comfortable being the most technical person in a business meeting and the most business-savvy in a technical one. Nice to have Prior experience working hand in hand with businesses to deliver measurable outcomes. Hands-on experience with an enterprise agentic platform (CrewAI, LangChain, AWS Bedrock, Claude, Codex) or building directly against a model API. Background in product management, solutions engineering, consulting, forward-deployed engineering, or technical operations. Experience in regulated environments (HIPAA, SOC 2, GxP, SOX). Success in year one Shipped three or more workflows into production that are measurably moving a business KPI, with agent evals and observability in place. Domain leadership brings you into planning early, not late. Contributed at least one reusable asset another engineer on the team is now using. Enabling non builders to become builders using the artifacts you created. Compensation Ranges: The base salary range for standard cost of living areas is: $125,000-$156,300 Higher cost of living areas: $137,500 - $171,900 Lower cost of living areas: $112,600-$140,700 Additional components such as bonus and equity are also included in this role. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $125,000—$156,300 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Analyze reimbursement performance and payer trends to identify operational issues and drive revenue cycle improvements. | 3+ years experience in revenue cycle analytics or related fields with strong SQL and analytical skills. | About Natera Natera is a global leader in cell-free DNA testing and precision medicine. Our mission is to change the management of disease worldwide through innovation in diagnostics and data-driven healthcare solutions. This role sits within the Billing Strategy group, who play a critical role in ensuring patients gain access to testing while driving sustainable reimbursement performance across complex payer environments. Position Summary We are seeking a Revenue Optimization Analyst to support reimbursement strategy and revenue cycle optimization efforts for Signatera - a highly sensitive and personalized MRD assay that is custom designed for each patient to help identify cancer relapse earlier than standard of care tools. This role is ideal for someone who enjoys using data to identify operational issues, investigate payer trends, and drive measurable reimbursement improvements. The position combines analytics, strategic problem-solving, and cross-functional collaboration, and the ideal candidate will proactively investigate problems, develop recommendations, and partner with stakeholders to improve operational and financial outcomes. What You'll Do • Analyze reimbursement performance and payer trends for our Signatera product • Investigate denial patterns, authorization gaps, and payment inconsistencies • Use data analysis to identify revenue leakage and operational improvement opportunities • Partner with operational and business stakeholders to implement process improvements • Conduct ad hoc analyses and support strategic reimbursement initiatives • Monitor KPIs and identify emerging operational risks • Translate analytical findings into actionable business recommendations • Support cross-functional initiatives involving billing, prior authorization, operations, and market access teams • Utilize SQL and existing reporting infrastructure to independently investigate issues QualificationsRequired Qualifications • 3+ years of experience in: • Revenue Cycle Analytics • Healthcare Analytics • Reimbursement Strategy • Revenue Operations • Billing Strategy • Strong understanding of healthcare reimbursement and revenue cycle operations • SQL proficiency and ability to independently analyze data • Strong analytical and problem-solving skills • Excellent communication and stakeholder partnership abilities • Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications • Oncology or diagnostics industry experience • Experience with denials, payer trends, or reimbursement optimization • Experience using Power BI, Tableau, or similar tools • Exposure to Snowflake or enterprise healthcare data environments • Experience working with operational leadership teams What Makes Someone Successful in This Role Successful candidates: • Take initiative and ownership • Think strategically about operational problems • Communicate effectively across teams • Focus on business outcomes, not just reporting • Can independently investigate and solve ambiguous problems Why Join This Team? This role provides the opportunity to directly impact reimbursement strategy for one of Natera's flagship products. You will work on high-visibility initiatives, collaborate with leadership teams, and help shape how analytics drives operational and financial performance. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $85,100—$110,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Coordinate cross-functional initiatives and provide strategic support for partnerships and special projects in therapeutics and innovations. | 4–7+ years in strategy, business operations, or consulting in life sciences or technology with a bachelor's degree, preferably advanced degrees and scientific literacy in oncology or immunology. | About Natera Therapeutics & Innovations Natera’s Therapeutics & Innovations group is at the forefront of applying AI, genomics, and multimodal data to transform precision medicine. From building genomic foundation models to developing predictive AI platforms, our mission is to accelerate biomarker discovery, improve clinical trial design, and enable novel personalized therapeutics. We are seeking a highly adaptable Senior Manager/Associate Director of Strategy & Operations to serve as a central support function across the Therapeutics & Innovations team. This individual will act as a force multiplier, helping drive alignment, execution, and visibility across a diverse set of initiatives spanning partnerships, strategy, market intelligence, and cross-functional programs. This is a generalist role for someone who thrives in ambiguity, can operate across multiple workstreams, and is comfortable stepping in wherever support is needed to keep the organization moving forward. Key Responsibilities Cross-Functional Program Support: Support leadership in coordinating across R&D, Product, Medical Affairs, and Commercial by tracking key initiatives, maintaining alignment, and ensuring follow-through across workstreams. Market & Competitive Intelligence: Monitor industry trends, competitive dynamics, and emerging opportunities in AI, genomics, and therapeutics to inform internal decision-making. Business Operations: Establish and maintain operating rhythms, including tracking priorities, managing deliverables, and providing visibility into progress across the team. Strategic Support: Support the development and execution of strategic initiatives, including internal planning, external opportunities, and leadership-driven special projects. External Engagement Support: Support conference and stakeholder engagements through material development, coordination, and follow-up, while capturing key insights to inform internal strategy. Partnership Support: Support partnership efforts through coordination, materials preparation, internal alignment, and tracking of next steps across stakeholders. Ad Hoc Problem Solving: Step into high-priority or ambiguous problems and provide structured thinking, analysis, and execution support as needed. Communication & Coordination: Ensure clear communication, alignment, and follow-through across teams by connecting stakeholders and tracking key actions. Qualifications 4–7+ years of experience in strategy, business operations, consulting, business development, or related roles within life sciences, healthcare, or technology. Experience supporting partnership, strategy, or cross-functional initiatives, with exposure to external collaborations, or strategic planning. Scientific understanding of oncology, immunology, or related therapeutic areas. Familiarity with AI/ML in life sciences and its application to discovery and clinical development. Strong organizational and project management skills, with the ability to manage multiple priorities and drive follow-through across stakeholders. Strong analytical and structured thinking capabilities, with attention to detail and the ability to break down ambiguous problems. Excellent communication and stakeholder management skills, with the ability to work effectively across technical and non-technical teams. Bachelor’s degree required; advanced degree (MBA, MS, PhD, or equivalent) preferred; strong scientific literacy required. Why Join Us? This is an opportunity to contribute to high-impact work at the intersection of AI, genomics, and therapeutic development, while supporting the execution of key initiatives across strategy, partnerships, and cross-functional teams. You’ll be part of a fast-moving team working on some of the most important challenges in precision medicine. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $104,100—$130,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Develop and maintain SQL queries, data pipelines, and dashboards to support reporting and collaborate with stakeholders on AI and visualization tools. | 1-3 years BI or Data Analytics experience with strong SQL and BI tool proficiency, plus good communication skills. | About the Role We are seeking a Business Intelligence Engineer (BIE) to join Natera’s Patient Experience (PX) Data Science & Analytics team. This role is central to our mission of creating intelligent, adaptive systems that reduce friction in patient journeys, improve operational efficiency, and enable personalized experiences. As a BIE, you will work with senior engineers, data scientists, and PX stakeholders to design reporting solutions, build dashboards, and support scalable data workflows. You will contribute to building tools that give our operations, billing, and call center teams the insights they need to deliver a seamless patient experience. Key Responsibilities Develop and maintain SQL queries, data pipelines, and dashboards to support PX reporting needs. Partner with senior BIEs to build patient journey visualization tools, ensuring touchpoints across billing, support, and communications are captured. Perform data quality checks and troubleshooting to ensure accuracy and reliability of reporting. Collaborate with data scientists to integrate AI solutions into BI workflows. Support A/B test measurement and reporting by maintaining data extracts and dashboards. Contribute to documentation, governance, and standardization of PX reporting processes. Core Qualifications Basic Required: 1–3 years of experience in BI, Data Analytics, or related roles. Strong SQL skills and comfort working with relational databases. Hands-on experience with at least one BI tool (Tableau, Quicksight, Power BI, etc.). Familiarity with data modeling concepts (e.g., star schema, snowflake schema). Strong analytical and problem-solving skills, with attention to detail. Effective communication skills, able to explain data findings to non-technical stakeholders. Familiarity with A/B testing concepts and analysis. Preferred: Exposure to patient journey analytics, healthcare operations, or customer experience data. Experience with Python, dbt, or ETL frameworks for data transformations. Eagerness to learn modern cloud data tools (Snowflake, AWS ecosystem, dbt). Why Join Us? At Natera PX Data Science Analytics, we're reimagining the patient experience with AI and data at the core. This is a unique opportunity to make meaningful, real-world impact through cutting-edge innovation. As a BIE, you’ll work in a fast-paced, supportive environment where your contributions help shape the future of patient care. If you're passionate about building smart solutions that truly enhance patient care and experience—we want to hear from you. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Design, develop, and maintain full-stack software applications and services for genetic lab tests. Collaborate with operational teams to optimize workflows and build next-generation tools focusing on backend distributed systems. | A BS degree in computer science or equivalent is required, with 4-6 years of software development experience preferred. Experience in Java, web services, and relational databases is essential, with additional skills in front-end programming being a plus. | POSITION SUMMARY As a Software Engineer, you will design, develop, and maintain full-stack software applications and services to support Natera Operations information processing for genetic lab tests. You will work with operational teams to optimize their workflows and software and build the next generation of Natera ops tools, focusing on backend distributed systems, using a combination of tools. PRIMARY RESPONSIBILITIES Work with an engineering team to make key design and technical implementation decisions Work closely with stakeholders and users to define requirements and transform them into reliable and extensible operations-friendly applications Design, build, and maintain sustainable applications. Improve development process and procedure and evangelize best practices, especially with complex backend distributed systems This role works with Protected Health Information (PHI) on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. You must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. You must maintain a current status on Natera training requirements. You must pass a post-offer criminal background check QUALIFICATIONS BS degree in computer science, comparable program, or equivalent. MS preferred. 4-6 years of overall software development experience, preferably building complex data or process management applications Experience with object-oriented programming in Java, preferably using open source framework such as Spring Frameworks and Hibernate Experience with web services (REST, etc.) and relational databases Nice to have: experience with front-end web programming, preferably with modern JavaScript frameworks (React) Demonstrated teamwork skills Solid analytical background Excellent communication Commitment to diversity in engineering Healthcare IT experience is beneficial, but not required KNOWLEDGE, SKILLS, AND ABILITIES Experience in building Backend systems Object Oriented Programming Java Enterprise Edition Spring Framework JavaScript, TypeScript Relational Database and SQL Programming, preferably MySQL REST APIs and other Web service backend technologies AWS infrastructure Docker or container-oriented technologies CI / CD Quality Assurance Mindset; Nice to have: familiarity with regulated environments The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,800—$151,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Manage and automate the entire software release process for LIMS and related applications, design and maintain CI/CD pipelines, monitor and optimize release efficiency, and maintain documentation. | 7+ years in DevOps or related roles with strong CI/CD expertise, programming skills in Java/Python, AWS proficiency, container orchestration experience, database knowledge, and strong communication skills. | POSITION SUMMARY: At Natera we build fast, reliable and scalable software that is easy to test and deploy. Our Engineering team works on a set of applications such as a complex Laboratory Information Management System (LIMS) and Constellation - our cloud based data analytics SaaS platform hosted on Amazon Web Services. We are seeking a highly skilled and motivated Senior DevOps Engineer to join our team. As a Senior DevOps Engineer, you will play a pivotal role in ensuring the seamless release of our Laboratory Information Management System (LIMS) and related software. You will work closely with development, software quality assurance, and operations teams to understand the requirements and coordinate releases, resolve issues, and improve the release process. The ideal candidate is passionate about automation, is a strong coder, has a background in all around CI/CD and has a deep understanding of software release management. PRIMARY RESPONSIBILITIES: • Release Management: Own the entire LIMS release process execution, ensuring smooth and timely software releases with minimal downtime. • Automation: Design, implement, and maintain CI/CD pipelines to automate the build, test, and deployment processes across various environments. • Application infrastructure: Design and implement a variety of projects to support extreme growth of complexity of applications as well as to enable innovation. • Monitoring and Optimization: Continuously monitor the effectiveness of the release process and implement improvements to increase efficiency, reduce errors, and enhance overall quality. • Documentation: Maintain comprehensive documentation of the release process, CI/CD pipelines, and regression testing procedures QUALIFICATIONS: • BS in Computer Science or equivalent practical experience. • Experience: 7+ years of experience in DevOps, SRE or a related field. • Problem-Solving: Excellent problem-solving skills with the ability to troubleshoot complex issues in a fast-paced environment. • Communication: Strong communication skills, with the ability to work effectively across teams and convey technical concepts to non-technical stakeholders. KNOWLEDGE, SKILLS, AND ABILITIES: • Strong expertise in CI/CD tools (e.g., Jenkins, GitLab CI, etc.) • Practical experience building complex CI/CD pipelines. • Proficiency in at least one programming language (e.g., Java, Python) • Ability to read and understand Java code • Strong command of AWS stack • Proficiency in Docker, Kubernetes and Helm • Experience working with databases (SQL, MySQL, PostgreSQL) • Version control systems (e.g., Git) • Experience working with Terraform PREFERRED QUALIFICATIONS: • Experience with Kafka • Experience with Laboratory Information Management System (LIMS). • Knowledge of various regression testing frameworks and tools (e.g. JUnit). • Experience with Agile/Scrum methodologies. • Experience working in regulated environments like healthcare PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Duties are typically performed in an office setting. • Duties may require working outside normal working hours (evenings and weekends) at times. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $133,500-$166,900 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Manage client billing accounts by resolving outstanding balances and billing issues, collaborate with internal teams, analyze billing trends, and ensure compliance with healthcare regulations. | At least 3 years of medical billing and collections experience, proficiency with Oracle and/or Salesforce, healthcare-related knowledge, strong communication and analytical skills, and HIPAA compliance. | The Client Billing Account Manager will be responsible for building and maintaining collaborative and productive relationships within the organization relating to Revenue Cycle Management. Acting as a key liaison across clients, Sales, Finance, and internal teams, this role focuses on resolving billing issues, improving processes, and collecting on outstanding balances for assigned clients. PRIMARY RESPONSIBILITIES: Manages assigned client billing accounts by reviewing outstanding balances, identifying issues, and following up for timely resolution and payment. Communicates with clients via phone, email, and video conferencing to address unpaid invoices, resolve billing inquiries or disputes, and negotiate payment arrangements. Collaborates with internal teams (Sales, Billing, Customer Support, etc.) to resolve billing delays, missing data (e.g., agreements, pricing), and case rejections, ensuring accurate and timely invoicing. Builds strong relationships with clients and cross-functional teams to gather necessary information and support accurate billing. Provides weekly updates on outstanding balances and delivers monthly summary reports with detailed notes for each past-due client. Leads regular meetings to review performance metrics, identify process gaps, and drive improvement initiatives aligned with departmental and organizational goals. Analyzes billing trends, identifies recurring issues, and implements targeted process improvements to enhance collections and revenue cycle efficiency. Supports revenue cycle initiatives by recommending optimized workflows, implementation strategies, and performance tracking systems to improve reimbursement and maximize cash collections Ensures compliance with HIPAA and privacy regulations while working with PHI (both paper and electronic). Performs other duties as assigned. QUALIFICATIONS: At least 3 years of experience in medical billing and collections. Experience with Oracle and/or Salesforce preferred. Healthcare related field of study or equivalent experience. KNOWLEDGE, SKILLS, AND ABILITIES: Proficiency with medical billing systems, Oracle, Salesforce, Microsoft Excel, medical terminology and basic procedure coding knowledge. Strong communication and interpersonal skills to effectively interact with customers regarding their accounts. Excellent organizational skills to manage a large volume of customer accounts. Ability to navigate across multiple customer demands and balance competing priorities successfully. Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear and concise manner. Ability to solve problems using critical thinking skills. Maintains confidentiality of sensitive information. Analytical skills required. Ability to think critically and identify the impact across the revenue cycle with a solution oriented approach. Ability to develop, implement and produce analysis and reports The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $23—$27 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
The Patient Coordinator will work closely with the Field Sales team and internal operations to support existing customers and manage patient needs. This role involves assessing patient needs, maintaining service-oriented relationships, and ensuring timely data requests are addressed. | Candidates should have a minimum of 2 years of call center and sales experience, with a preference for backgrounds in medical or biological sciences. Strong communication, organizational skills, and the ability to work independently and collaboratively are essential. | POSITION SUMMARY: The role of the Patient Coordinator will be central to the success of the product lines across the Oncology business unit at Natera. This position will focus on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with adjacent teams to increase revenue and drive market development through direct sales by being the key contact for patient needs. The Patient Coordinator will accomplish this by being the patient advocate within Natera. PRIMARY RESPONSIBILITIES: Work with the Field Sales team and internal operations groups to maintain & support existing customers. Assess the needs of patients with a focus on customer support, coordination of logistics, and problem-solving. Maintain and support a service-oriented relationship with patients Ensure all data and analysis requests from different parts of the organization are addressed in a timely manner. Help manage our business system tools (e.g. QlikView, Salesforce) Identify, nurture, and grow the patient relationship in order to influence and schedule ongoing testing. Performs other duties as assigned. This role works with PHI regularly, both in paper and electronic form, and has access to various technologies to access PHI (paper and electronic) to perform the job. The employee must complete HIPAA/PHI privacy training, General Policies and Procedure Compliance training, and security training as soon as possible but not later than the first 30 days of hire. Must maintain a current status on Natera training requirements. QUALIFICATIONS: Minimum of 2 years of Call Center experience in an inbound and outbound capacity. Minimum of 2 years of sales experience Background in medical or biological sciences preferred KNOWLEDGE, SKILLS, AND ABILITIES: Outgoing personality with excellent oral & presentation skills. Ability to think strategically as well as execute tactically Emphasis on competitive analysis and team-first attitude. Ability to relate and educate our technology to potential patients Strong quantitative and MS Excel skills Self-motivation, with the desire and capacity to work both independently and collaboratively Must act with a sense of urgency Excellent organizational and communication skills (written and verbal) The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. San Carlos, CA $65,000—$75,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Lead and execute oncology clinical trial programs ensuring timelines, cross-functional coordination, and operational excellence with up to 25% travel. | Advanced degree in life sciences, 5+ years oncology clinical research experience, strong program management skills, and ability to lead in fast-paced biotech environment. | Job Title: Clinical Program Operations Manager, Therapeutics & Innovations Location: Remote Type: Full-Time Travel: Up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) About the Role We are seeking a hands-on, execution-focused Clinical Program Operations Manager with deep experience in oncology and clinical trial operations to lead the day-to-day delivery and execution of our therapeutic clinical programs. This role is central to ensuring our studies move forward with precision, on schedule, within scope, and aligned with company goals. You will manage complex timelines, coordinate cross-functional efforts, and support external relationships critical to clinical delivery. This is a high-impact opportunity for someone who thrives in a fast-moving environment. You'll bring strong oncology trial experience, a solution-first mindset, and the ability to drive clarity and progress even when priorities shift. If you need structure to act, wait for permission to lead, or hesitate in chaos, this isn't the role for you. We're looking for someone sharp, solution-obsessed, and relentless about execution, someone who moves fast, thrives in ambiguity, and gets things done without excuses. Key Responsibilities Program Execution & Timeline Management • Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution. • Identify risks early and fix them fast. • Collaborate closely with internal functions (e.g., clinical operations, regulatory, quality, medical) and external CROs/vendors. • Ensure real-time visibility of program status for leadership and cross-functional partners by developing dashboards, trackers, and milestone reports, implementing structured tracking systems, and monitoring cross-functional timelines to manage dependencies and deliverables. Operational Leadership • Oversee study startup activities, including site selection, feasibility, and trial initiation. • Manage CRO relationships and performance, including KPIs, deliverables, and contracts. • Ensure operational readiness for investigator meetings, site visits, and data reviews, in collaboration with cross-functional teams. • Dive into the weeds when necessary and eliminate roadblocks without being asked. • Create and maintain standardized project management templates (e.g., dashboards, trackers, reporting tools) to streamline team workflows Stakeholder Engagement & Field Leadership • Serve as the primary operational liaison for internal and external trial communications. • Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee. • Travel (up to ~25%) to clinical sites, CROs, investigator meetings, and key partners to ensure operational excellence, build relationships, and represent clinical leadership on the ground. • Foster strong relationships with investigators and site personnel to ensure engagement and performance. Scientific Contribution • Attend data review meetings and contribute to clinical insight generation and action plans. • Help translate scientific and clinical objectives into executable operational strategies and trial designs. Qualifications • Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required. • Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials. • Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment. • Acts fast, follows through relentlessly, and owns outcomes under pressure. • Excellent communication, organizational, and leadership skills. • Startup or small biotech experience strongly preferred. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $136,600-$170,800 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
The Natera Test Coordinator is responsible for scheduling blood collection, preparing specimens for laboratory testing, and managing compliance paperwork. This role also involves coordinating patient care services and collaborating with sales and internal teams to ensure efficient healthcare delivery. | Candidates should have a minimum of 5-7 years of phlebotomy experience, with oncology experience required. A high school diploma is required, and a bachelor's degree is preferred, along with a phlebotomy certificate as per state regulations. | POSITION SUMMARY: The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance. In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly. *This is an onsite position in Bolivar, MO* PRIMARY RESPONSIBILITIES PHLEBOTOMY SERVICES: Perform venipunctures to obtain blood specimens with precision and care. Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies. Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures. Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs. PATIENT CARE COORDINATION: Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery. Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements. Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care. Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans. ADMINISTRATIVE AND OPERATIONAL MANAGEMENT: Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups. Respond promptly to internal and external customer inquiries, ensuring timely issue resolution. Build rapport with patients, accounts, and Sales teams to resolve missing information and maintain turnaround time (TAT) expectations. Proactively communicate delays and cancellations, facilitating timely sample redraws when necessary. Investigate and resolve escalated issues, providing clear and logical explanations of root causes and resolutions through phone and electronic communications. QUALITY ASSURANCE AND COMPLIANCE: Ensure a safe and compliant work environment by adhering to CAP CLIA standards, legal regulations, and organizational policies. Maintain high-quality results by following department protocols, testing schedules, and recording outcomes in quality control logs. Monitor and report process improvement needs to enhance efficiency and accuracy. Ensure compliance with federal, state, and local healthcare regulations, as well as internal operational guidelines. QUALIFICATIONS Experience: Minimum 5-7 years of phlebotomy experience; oncology experience required. Education: BS/BA degree (preferred); High School Diploma (or equivalent) required. Certification: Phlebotomy Certificate (as required by state regulations). KNOWLEDGE, SKILLS, AND ABILITIES Serve and protect the Natera clinic community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements. Strong ability to uphold Natera’s professional standards, policies, and regulatory requirements. Excellent communication, problem-solving, and multitasking skills. Ability to work independently while collaborating effectively with internal teams and patients. PHYSICAL DEMANDS AND WORK ENVIRONMENT Office-based clinic setting with scrubs required, following safe clinical practices for all blood draws. Work schedule determined based on clinic requirements. OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page
Manage and oversee clinical trial timelines, CRO relationships, and operational readiness while ensuring cross-functional alignment and reporting to senior leadership. | Advanced life science degree, 5+ years clinical research experience focused on oncology trials, strong program management skills, startup/small biotech experience preferred, and willingness to travel. | Description: • Own, drive, and enforce comprehensive trial timelines, deliverables, and Gantt charts; ensure alignment across functions and hold teams accountable for execution • Identify risks early and fix them fast • Collaborate closely with internal functions (clinical operations, regulatory, quality, medical) and external CROs/vendors • Ensure real-time visibility of program status by developing dashboards, trackers, milestone reports, structured tracking systems, and monitoring cross-functional timelines • Oversee study startup activities, including site selection, feasibility, and trial initiation • Manage CRO relationships and performance, including KPIs, deliverables, and contracts • Ensure operational readiness for investigator meetings, site visits, and data reviews • Dive into the weeds when necessary and eliminate roadblocks without being asked • Create and maintain standardized project management templates (dashboards, trackers, reporting tools) • Serve as the primary operational liaison for internal and external trial communications • Prepare structured updates, dashboards, and risk logs for senior leadership and the steering committee • Travel (up to ~25%) to ensure operational excellence, build relationships, and represent clinical leadership on the ground • Foster strong relationships with investigators and site personnel to ensure engagement and performance • Attend data review meetings and contribute to clinical insight generation and action plans • Help translate scientific and clinical objectives into executable operational strategies and trial designs Requirements: • Advanced degree (PhD, PharmD, MD, or MS) in a life science or clinical field is required • Minimum 5 years of experience in clinical research with a strong emphasis on program management and oncology trials • Proven ability to manage trial timelines and operations in a cross-functional, fast-moving environment • Strong oncology trial experience • Solution-first mindset and ability to drive clarity and progress in ambiguous situations • Excellent communication, organizational, and leadership skills • Startup or small biotech experience strongly preferred • Willingness to travel up to ~25% (primarily to clinical sites, investigator meetings, and key partner locations) Benefits: • Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents • Free testing for employees and their immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401k benefits • Commuter benefits • Generous employee referral program • Competitive Benefits and other unspecified perks
Create tailored applications specifically for Natera with our AI-powered resume builder
Get Started for Free