Myriad360

Lead and scale high-performing network and security managed service teams, drive operational excellence, and serve as strategic advisor in MSSP environments. | Senior leadership experience managing large network and security teams in MSP/MSSP environments with deep technical expertise and strong business acumen. | Location: Remote (U.S.) Who You Are You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale. Must be based in the United States. Travel up to 30% may be required. About The Role We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments. This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments. The ideal candidate is a transformational leader with a proven history of: • Building and scaling high-performance teams • Leading MSSP growth and maturity • Delivering results in complex, global enterprise environments • Driving operational excellence and continuous improvement This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment. This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business. Key Responsibilities People Leadership & Team Development (Primary Focus) • Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders • Develop structured training, certification, and career progression programs • Lead global hiring, onboarding, and workforce planning strategies • Drive organizational transformation and turnarounds for underperforming teams • Establish strong coaching, mentorship, and leadership development frameworks Global Delivery & MSSP Operations • Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment) • Scale delivery across multi-client, multi-region environments • Own SLAs, KPIs, and customer satisfaction metrics • Drive automation, standardization, and service delivery maturity Networking & Security Domain Leadership Networking Foundations (Core Infrastructure Ownership) • Oversee enterprise network infrastructure including: • Physical components (routers, switches, cabling) • Virtual networking layers across data center and cloud environments • Ensure deep expertise across network protocols, including: • TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP • Govern architecture and standards for: • IP addressing (IPv4/IPv6) and subnetting strategies • MAC addressing and Layer 2/Layer 3 segmentation • Ports and service communication models • Define and standardize network topologies, including: • Star, mesh, hybrid, and distributed architectures • Drive performance across: • Network availability, throughput, latency, and fault tolerance • High availability (HA) and redundancy architectures • Lead modernization of cloud networking, including: • Virtual networks, VPCs, hybrid connectivity, and secure segmentation Security Capability Pillars Secure Access & Edge • Lead SASE / SSE / ZTNA strategy and service delivery • Enable secure, identity-driven access across distributed environments Identity-First Security • Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM) • Implement Zero Trust identity models and governance Security Operations & Threat Detection • Lead XDR / MDR capabilities and service delivery • Drive SIEM / SOAR integration, threat detection, and response maturity Cloud Security • Own security capabilities across: • CNAPP, CSPM, CWPP • Secure hybrid and multi-cloud environments Compliance & Risk Management • Align services to: • NIST, SOC 2, HIPAA frameworks • Embed compliance into managed service delivery models OT / Edge / IoT Security • Secure operational technology, IoT, and edge environments • Drive segmentation, monitoring, and risk reduction strategies Perimeter & Network Protection • Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation • Ensure proactive defense and threat containment across network layers Service Delivery & Operational Excellence • Own end-to-end delivery performance across networking and security services • Drive maturity in: • Incident, problem, and change management • Monitoring and observability • Lead LEAN-driven continuous improvement, including: • Process optimization and waste reduction • Standard work and performance metrics • Operational transformation across global teams Client Engagement & Executive Leadership • Serve as an executive leader in client engagements and escalations • Lead strategic reviews, service improvement initiatives, and roadmap discussions • Partner with sales and solutions teams to expand MSSP and networking offerings Required Qualifications • Proven experience as a senior people leader managing large networking and security teams • Demonstrated success building, scaling, and transforming high-performance teams • Experience leading global delivery operations within MSP/MSSP environments • Expertise across core networking fundamentals and advanced security domains • Deep experience in: • Networking infrastructure, protocols, and architecture • SASE / SSE / ZTNA • Identity-first security (IAM, Okta, Azure AD, PAM) • XDR / MDR and security operations • Cloud security (CNAPP, CSPM, CWPP) • Compliance frameworks (NIST, SOC2, HIPAA) • OT / IoT / edge security • DDoS and network protection strategies • Strong understanding of Zero Trust architecture and modern security frameworks • Experience building or scaling managed services portfolios and delivery frameworks. • Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks). • Strong financial acumen related to infrastructure cost models and consumption-based services. • Prior experience building or turning around high-performance managed services teams • Prior experience implementing and scaling ITIL and LEAN process frameworks • Strong financial and operational acumen • Strong understanding of ITSM frameworks, operational processes, and managed services delivery models. • Experience in performance tuning, capacity planning, and large-scale infrastructure optimization. • Excellent executive communication skills with the ability to simplify complex technical concepts. Preferred Experience: • 15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority. • Prior experience in a Managed Services Provider (MSP) or consulting organization. • Prior experience leading and developing managers • Proven track record of growing a business with documented cases of close collaboration with sales executives • Experience leading global delivery operations within MSP/MSSP environments • Expertise across core networking fundamentals and advanced security domains • Proven success scaling high-performance MSSP and managed services teams • Experience building training programs and engineering career paths • Strong experience in resource planning, utilization, and service profitability • Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms • Deep LEAN experience, including: • Kaizen and continuous improvement • Waste elimination and process optimization • Standardization and operational governance • Transformation of service delivery organizations • Certifications preferred: • CISSP, CISM, CCIE, or equivalent • Cloud security certifications (AWS, Azure) • LEAN / Six Sigma Must be based in United States. As an Advizex employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and vision coverage offered • Unlimited PTO • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered Pursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $175,000- $275,000 OTE ( total compensation inclusive of base salary and bonus/commission). Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Lead and scale teams managing enterprise networking and cybersecurity managed services with operational and strategic oversight. | Senior leadership experience in networking and security teams, managed services operations, deep technical expertise in networking and security domains, and strong executive communication skills. | Location: Remote (U.S.) Who You Are You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale. Must be based in the United States. Travel up to 30% may be required. About The Role We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments. This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments. The ideal candidate is a transformational leader with a proven history of: • Building and scaling high-performance teams • Leading MSSP growth and maturity • Delivering results in complex, global enterprise environments • Driving operational excellence and continuous improvement This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment. This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business. Key Responsibilities People Leadership & Team Development (Primary Focus) • Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders • Develop structured training, certification, and career progression programs • Lead global hiring, onboarding, and workforce planning strategies • Drive organizational transformation and turnarounds for underperforming teams • Establish strong coaching, mentorship, and leadership development frameworks Global Delivery & MSSP Operations • Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment) • Scale delivery across multi-client, multi-region environments • Own SLAs, KPIs, and customer satisfaction metrics • Drive automation, standardization, and service delivery maturity Networking & Security Domain Leadership Networking Foundations (Core Infrastructure Ownership) • Oversee enterprise network infrastructure including: • Physical components (routers, switches, cabling) • Virtual networking layers across data center and cloud environments • Ensure deep expertise across network protocols, including: • TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP • Govern architecture and standards for: • IP addressing (IPv4/IPv6) and subnetting strategies • MAC addressing and Layer 2/Layer 3 segmentation • Ports and service communication models • Define and standardize network topologies, including: • Star, mesh, hybrid, and distributed architectures • Drive performance across: • Network availability, throughput, latency, and fault tolerance • High availability (HA) and redundancy architectures • Lead modernization of cloud networking, including: • Virtual networks, VPCs, hybrid connectivity, and secure segmentation Security Capability Pillars Secure Access & Edge • Lead SASE / SSE / ZTNA strategy and service delivery • Enable secure, identity-driven access across distributed environments Identity-First Security • Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM) • Implement Zero Trust identity models and governance Security Operations & Threat Detection • Lead XDR / MDR capabilities and service delivery • Drive SIEM / SOAR integration, threat detection, and response maturity Cloud Security • Own security capabilities across: • CNAPP, CSPM, CWPP • Secure hybrid and multi-cloud environments Compliance & Risk Management • Align services to: • NIST, SOC 2, HIPAA frameworks • Embed compliance into managed service delivery models OT / Edge / IoT Security • Secure operational technology, IoT, and edge environments • Drive segmentation, monitoring, and risk reduction strategies Perimeter & Network Protection • Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation • Ensure proactive defense and threat containment across network layers Service Delivery & Operational Excellence • Own end-to-end delivery performance across networking and security services • Drive maturity in: • Incident, problem, and change management • Monitoring and observability • Lead LEAN-driven continuous improvement, including: • Process optimization and waste reduction • Standard work and performance metrics • Operational transformation across global teams Client Engagement & Executive Leadership • Serve as an executive leader in client engagements and escalations • Lead strategic reviews, service improvement initiatives, and roadmap discussions • Partner with sales and solutions teams to expand MSSP and networking offerings Required Qualifications • Proven experience as a senior people leader managing large networking and security teams • Demonstrated success building, scaling, and transforming high-performance teams • Experience leading global delivery operations within MSP/MSSP environments • Expertise across core networking fundamentals and advanced security domains • Deep experience in: • Networking infrastructure, protocols, and architecture • SASE / SSE / ZTNA • Identity-first security (IAM, Okta, Azure AD, PAM) • XDR / MDR and security operations • Cloud security (CNAPP, CSPM, CWPP) • Compliance frameworks (NIST, SOC2, HIPAA) • OT / IoT / edge security • DDoS and network protection strategies • Strong understanding of Zero Trust architecture and modern security frameworks • Experience building or scaling managed services portfolios and delivery frameworks. • Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks). • Strong financial acumen related to infrastructure cost models and consumption-based services. • Prior experience building or turning around high-performance managed services teams • Prior experience implementing and scaling ITIL and LEAN process frameworks • Strong financial and operational acumen • Strong understanding of ITSM frameworks, operational processes, and managed services delivery models. • Experience in performance tuning, capacity planning, and large-scale infrastructure optimization. • Excellent executive communication skills with the ability to simplify complex technical concepts. Preferred Experience: • 15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority. • Prior experience in a Managed Services Provider (MSP) or consulting organization. • Prior experience leading and developing managers • Proven track record of growing a business with documented cases of close collaboration with sales executives • Experience leading global delivery operations within MSP/MSSP environments • Expertise across core networking fundamentals and advanced security domains • Proven success scaling high-performance MSSP and managed services teams • Experience building training programs and engineering career paths • Strong experience in resource planning, utilization, and service profitability • Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms • Deep LEAN experience, including: • Kaizen and continuous improvement • Waste elimination and process optimization • Standardization and operational governance • Transformation of service delivery organizations • Certifications preferred: • CISSP, CISM, CCIE, or equivalent • Cloud security certifications (AWS, Azure) • LEAN / Six Sigma Must be based in United States. As an Advizex employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and vision coverage offered • Unlimited PTO • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered Pursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $175,000- $275,000 OTE ( total compensation inclusive of base salary and bonus/commission). Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Lead and scale a Managed Services Customer Success organization to drive retention, growth, and customer value. | 10+ years in customer success or related leadership roles with strong technical background in IT infrastructure and managed services. | This position will join the Advizex team, a Myriad360 company. About Advizex Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach. For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI. This role will join the Advizex team and play a key part in continuing that legacy. Learn more about Advizex here! Role Overview This is an opportunity to join a fast-growing Managed Services Provider. We are seeking a strategic and technically proficient Solution Outcome Management Leader to lead and scale our Managed Services Customer Success organization. This leader will be responsible for developing and executing a customer success strategy that drives customer retention, expansion, adoption, and overall customer value realization across our managed services portfolio. The ideal candidate has successfully built or transformed a Customer Success practice, possesses a strong technical background in IT infrastructure, cloud, networking, cybersecurity, or managed services, and has a proven ability to lead high-performing Customer Success Managers (CSMs). This individual will serve as a key liaison between customers, operations, service delivery, sales, and executive leadership to ensure exceptional customer outcomes and long-term partnerships. Must be based in the United States. Key Responsibilities • Customer Success Leadership • Build, develop, and lead a high-performing team of 5 to 10 Solution Outcome Managers supporting managed services customers. • Establish the operating model, processes, and KPIs for the Solution Outcome Management organization. • Create scalable customer lifecycle programs focused on onboarding, adoption, value realization, renewal, and expansion. • Customer Retention & Growth • Own customer retention, customer health, and account profitability. • Develop executive-level relationships with key customer stakeholders. • Identify and mitigate customer risk through proactive engagement and health monitoring. • Partner with Sales and Account Management teams to uncover growth opportunities and support upsell and cross-sell initiatives. • Practice Development • Design and implement playbooks, customer health scoring models, and success plans. • Develop customer segmentation and engagement strategies. • Establish operational metrics, reporting, and dashboards to measure customer outcomes and team performance. • Build scalable processes that support organizational growth. • Lead business reviews, service reviews, and executive stakeholder meetings. • Cross-Functional Leadership • Act as the voice of the customer across the organization. • Partner closely with: • Managed Service Delivery • Professional Services • Sales and Account Management • Executive Leadership • Drive alignment between customer expectations and service delivery capabilities. Required Qualifications • Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Master's degree preferred. • Experience: • 10+ years of experience in Customer Success, Service Delivery, Account Management, Managed Services, or related customer-facing leadership roles. • 5+ years of people leadership experience managing Customer Success Managers or other customer-facing teams. • Proven experience building, scaling, or transforming a Customer Success practice. • Prior hands-on technical experience in one or more of the following: • Enterprise networking • Cybersecurity • Enterprise storage (SAN, NAS, software-defined storage) • Virtualization (VMware, Nutanix, Hyper-V) • Hyperconverged infrastructure (VxRail, Nutanix, PowerFlex) • Database administration (Oracle, MS SQL, Postgres) • Strong understanding of managed services delivery models, SLAs, recurring revenue businesses, and customer lifecycle management. • Experience leading executive-level customer engagements and strategic business reviews. • Demonstrated success driving customer retention, growth, customer satisfaction, and account profitability. • Preferred: • Experience working for a Managed Service Provider (MSP), technology services company, or IT consulting organization. • ITIL, AWS, Azure, Cisco, Microsoft, or other relevant certifications. • Experience with Customer Success platforms such as Gainsight, ChurnZero, Totango, or similar. • Familiarity with PSA and ITSM platforms such as ServiceNow, ConnectWise, Autotask, HaloPSA, or similar. • Experience managing enterprise and mid-market customer portfolios. As an Advizex employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and vision coverage offered • 17 PTO days • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered Pursuant to Pay Transparency Laws, the base compensation range for this position is $130,000-$150,000, plus opportunities for profit-sharing bonus and/or commission. Compensation may vary by geography. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Lead and scale high-performing network and security managed services teams and operations globally. | Senior leadership with 15-20+ years in enterprise networking and security, managing large teams in MSP/MSSP environments, with deep technical and operational expertise. | Location: Remote (U.S.) Who You Are You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale. Must be based in the United States. Travel up to 30% may be required. About The Role We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments. This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments. The ideal candidate is a transformational leader with a proven history of: • Building and scaling high-performance teams • Leading MSSP growth and maturity • Delivering results in complex, global enterprise environments • Driving operational excellence and continuous improvement This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment. This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business. Key Responsibilities People Leadership & Team Development (Primary Focus) • Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders • Develop structured training, certification, and career progression programs • Lead global hiring, onboarding, and workforce planning strategies • Drive organizational transformation and turnarounds for underperforming teams • Establish strong coaching, mentorship, and leadership development frameworks Global Delivery & MSSP Operations • Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment) • Scale delivery across multi-client, multi-region environments • Own SLAs, KPIs, and customer satisfaction metrics • Drive automation, standardization, and service delivery maturity Networking & Security Domain Leadership Networking Foundations (Core Infrastructure Ownership) • Oversee enterprise network infrastructure including: • Physical components (routers, switches, cabling) • Virtual networking layers across data center and cloud environments • Ensure deep expertise across network protocols, including: • TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP • Govern architecture and standards for: • IP addressing (IPv4/IPv6) and subnetting strategies • MAC addressing and Layer 2/Layer 3 segmentation • Ports and service communication models • Define and standardize network topologies, including: • Star, mesh, hybrid, and distributed architectures • Drive performance across: • Network availability, throughput, latency, and fault tolerance • High availability (HA) and redundancy architectures • Lead modernization of cloud networking, including: • Virtual networks, VPCs, hybrid connectivity, and secure segmentation Security Capability Pillars Secure Access & Edge • Lead SASE / SSE / ZTNA strategy and service delivery • Enable secure, identity-driven access across distributed environments Identity-First Security • Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM) • Implement Zero Trust identity models and governance Security Operations & Threat Detection • Lead XDR / MDR capabilities and service delivery • Drive SIEM / SOAR integration, threat detection, and response maturity Cloud Security • Own security capabilities across: • CNAPP, CSPM, CWPP • Secure hybrid and multi-cloud environments Compliance & Risk Management • Align services to: • NIST, SOC 2, HIPAA frameworks • Embed compliance into managed service delivery models OT / Edge / IoT Security • Secure operational technology, IoT, and edge environments • Drive segmentation, monitoring, and risk reduction strategies Perimeter & Network Protection • Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation • Ensure proactive defense and threat containment across network layers Service Delivery & Operational Excellence • Own end-to-end delivery performance across networking and security services • Drive maturity in: • Incident, problem, and change management • Monitoring and observability • Lead LEAN-driven continuous improvement, including: • Process optimization and waste reduction • Standard work and performance metrics • Operational transformation across global teams Client Engagement & Executive Leadership • Serve as an executive leader in client engagements and escalations • Lead strategic reviews, service improvement initiatives, and roadmap discussions • Partner with sales and solutions teams to expand MSSP and networking offerings Required Qualifications • Proven experience as a senior people leader managing large networking and security teams • Demonstrated success building, scaling, and transforming high-performance teams • Experience leading global delivery operations within MSP/MSSP environments • Expertise across core networking fundamentals and advanced security domains • Deep experience in: • Networking infrastructure, protocols, and architecture • SASE / SSE / ZTNA • Identity-first security (IAM, Okta, Azure AD, PAM) • XDR / MDR and security operations • Cloud security (CNAPP, CSPM, CWPP) • Compliance frameworks (NIST, SOC2, HIPAA) • OT / IoT / edge security • DDoS and network protection strategies • Strong understanding of Zero Trust architecture and modern security frameworks • Experience building or scaling managed services portfolios and delivery frameworks. • Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks). • Strong financial acumen related to infrastructure cost models and consumption-based services. • Prior experience building or turning around high-performance managed services teams • Prior experience implementing and scaling ITIL and LEAN process frameworks • Strong financial and operational acumen • Strong understanding of ITSM frameworks, operational processes, and managed services delivery models. • Experience in performance tuning, capacity planning, and large-scale infrastructure optimization. • Excellent executive communication skills with the ability to simplify complex technical concepts. Preferred Experience: • 15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority. • Prior experience in a Managed Services Provider (MSP) or consulting organization. • Prior experience leading and developing managers • Proven track record of growing a business with documented cases of close collaboration with sales executives • Experience leading global delivery operations within MSP/MSSP environments • Expertise across core networking fundamentals and advanced security domains • Proven success scaling high-performance MSSP and managed services teams • Experience building training programs and engineering career paths • Strong experience in resource planning, utilization, and service profitability • Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms • Deep LEAN experience, including: • Kaizen and continuous improvement • Waste elimination and process optimization • Standardization and operational governance • Transformation of service delivery organizations • Certifications preferred: • CISSP, CISM, CCIE, or equivalent • Cloud security certifications (AWS, Azure) • LEAN / Six Sigma Must be based in United States. As an Advizex employee, you will be eligible for the following benefits and perks: • Company-subsidized medical benefits • Dental and vision coverage offered • Unlimited PTO • Flexible Work Arrangements • Retirement Savings Plans • Paid Long Term Disability • Basic Life Insurance offered Pursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $175,000- $275,000 OTE ( total compensation inclusive of base salary and bonus/commission). Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Design and implement advanced cybersecurity solutions and provide strategic advisory to clients and teams. | 10+ years cybersecurity experience with architecture focus, advanced certifications (CISM, CISSP), expertise in security technologies and frameworks, strong leadership and client engagement skills. | Who You Are You are ambitious, curious, and passionate about cybersecurity with at least 10 years of experience in network engineering and security. You are confident in your technical skills and equally strong in connecting with people. Your certifications from industry leaders (Palo Alto Networks, Fortinet, Cisco, AWS, and more) reflect your expertise, and you thrive on solving complex problems, leading client conversations, and making an impact in the security space. About The Role As a Cybersecurity Solutions Architect at Myriad360, you will be at the forefront of designing and implementing advanced cybersecurity solutions that leverage industry-leading technologies. You will serve as a key strategic advisor to clients and internal teams, providing thought leadership and guidance to address immediate security challenges while aligning with long-term business objectives. Other responsibilities include:   • Architecture & Design: Develop comprehensive, scalable cybersecurity architectures that address complex security challenges, focusing on solutions such as Zero Trust, secure access, and advanced threat protection. • Thought Leadership: Lead initiatives to establish best practices and innovative approaches to cybersecurity, influencing organizational strategy and client engagement. • Documentation: Prepare and maintain detailed client proposals, architectural diagrams, and statements of work, ensuring adherence to industry standards and regulatory compliance. • Collaboration: Work closely with cross-functional teams to align security strategies with overall business objectives and IT frameworks. • Sales Support: Provide high-level technical support to sales teams by creating strategic proposals, BOMs, technical narratives, and participating in client presentations and RFP responses. • Client Engagement: Conduct in-depth discovery sessions, assess complex client environments, and present tailored, high-value solutions that meet their unique security needs. This Role Is Accountable For:    • Understanding client business needs through effective communication and relationship management, partnering with Account Executives to deliver comprehensive cybersecurity solutions. • Identifying emerging trends and shaping client understanding of market dynamics, advanced technologies, and best practices in cybersecurity. • Leading the development of enablement resources for stakeholders, guiding them in vendor selection and strategic decision-making. • Overseeing solution development efforts, including BOMs, product evaluations, solution narratives, and high-level architectures. • Providing strategic guidance across the cybersecurity landscape, ensuring an integrated approach to design and implementation. • Continuously advancing knowledge of emerging cybersecurity technologies and frameworks, focusing on proactive risk management and compliance. • Delivering exceptional client experiences by providing innovative, reliable, and effective cybersecurity solutions that address their most pressing challenges.   Minimum Qualifications: • Minimum 10 years of experience in cybersecurity, with a focus on architecture, engineering, and strategy across diverse environments. •  Extensive experience with security technologies from leading vendors (e.g., Cisco, Palo Alto, Fortinet, Cloudflare, SentinelOne, Crowdstrike, Sumo logic); advanced certifications such as CISSP, CISM, or equivalent is highly preferred. •  Deep expertise in cybersecurity frameworks and methodologies, including NIST, ISO 27001, and the MITRE ATT&CK framework, with a strong understanding of risk management and compliance requirements. •  Proven ability to facilitate high-level discussions, drive consensus among stakeholders, and lead collaborative security solutions across various teams. •  Strong aptitude for engaging with leaders and key stakeholders to understand security needs, ensuring alignment with business objectives and strategic risk mitigation. •  Significant experience in building and maintaining strong client relationships, ensuring alignment with cybersecurity best practices and customer satisfaction. •  Exceptional time management and project management skills, with a track record of managing large-scale security projects and delivering results within defined timelines. •  Excellent verbal and written communication skills, including the ability to create and present high-quality technical documentation, security policies, and architectural diagrams. •  Strong technical understanding of cybersecurity, combined with advanced knowledge in at least one other area such as cloud security, network security, or application security, with a focus on strategic integration. •  In-depth familiarity with threat modeling, incident response, and security monitoring solutions that drive the design of secure systems. • Comprehensive knowledge of multi-vendor security environments, with a demonstrated ability to architect solutions that address complex integration and compliance challenges. • Advanced understanding of security management tools and technologies, EDR, XDR, including SIEM, IDS/IPS, firewalls, and endpoint protection, with a focus on automation and orchestration. • Commitment to ongoing professional development and security awareness training, ensuring adherence to company policies and best practices. • Willingness to take on additional leadership responsibilities and mentor other team members as needed. Must be based in the United States on the West Coast - California preferred A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: • We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. • Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. • Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits • Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! Pursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $240,000- $300,000 OTE, base salary plus bonus and/or commission. Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Lead and scale global teams delivering enterprise networking and cybersecurity services in an MSSP, advising clients on infrastructure roadmaps and driving operational excellence via LEAN and ITIL. | Extensive senior leadership and global delivery experience in MSP/MSSP, deep technical expertise in networking, SASE, Zero Trust, cloud security, and strong executive communication skills. | This position will join the Advizex team, a Myriad360 company. About Advizex Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach. For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI. This role will join the Advizex team and play a key part in continuing that legacy. Learn more about Advizex here! Role Overview We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments. This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments. The ideal candidate is a transformational leader with a proven history of: Building and scaling high-performance teams Leading MSSP growth and maturity Delivering results in complex, global enterprise environments Driving operational excellence and continuous improvement This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment. This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business. Key Responsibilities People Leadership & Team Development (Primary Focus) Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders Develop structured training, certification, and career progression programs Lead global hiring, onboarding, and workforce planning strategies Drive organizational transformation and turnarounds for underperforming teams Establish strong coaching, mentorship, and leadership development frameworks Global Delivery & MSSP Operations Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment) Scale delivery across multi-client, multi-region environments Own SLAs, KPIs, and customer satisfaction metrics Drive automation, standardization, and service delivery maturity Networking & Security Domain Leadership Networking Foundations (Core Infrastructure Ownership) Oversee enterprise network infrastructure including: Physical components (routers, switches, cabling) Virtual networking layers across data center and cloud environments Ensure deep expertise across network protocols, including: TCP/IP, UDP, HTTP/HTTPS, DNS, SMTP/IMAP Govern architecture and standards for: IP addressing (IPv4/IPv6) and subnetting strategies MAC addressing and Layer 2/Layer 3 segmentation Ports and service communication models Define and standardize network topologies, including: Star, mesh, hybrid, and distributed architectures Drive performance across: Network availability, throughput, latency, and fault tolerance High availability (HA) and redundancy architectures Lead modernization of cloud networking, including: Virtual networks, VPCs, hybrid connectivity, and secure segmentation Security Capability Pillars Secure Access & Edge Lead SASE / SSE / ZTNA strategy and service delivery Enable secure, identity-driven access across distributed environments Identity-First Security Oversee IAM (Okta, Azure AD) and Privileged Access Management (PAM) Implement Zero Trust identity models and governance Security Operations & Threat Detection Lead XDR / MDR capabilities and service delivery Drive SIEM / SOAR integration, threat detection, and response maturity Cloud Security Own security capabilities across: CNAPP, CSPM, CWPP Secure hybrid and multi-cloud environments Compliance & Risk Management Align services to: NIST, SOC 2, HIPAA frameworks Embed compliance into managed service delivery models OT / Edge / IoT Security Secure operational technology, IoT, and edge environments Drive segmentation, monitoring, and risk reduction strategies Perimeter & Network Protection Lead DDoS protection, firewall strategy, IDS/IPS, and segmentation Ensure proactive defense and threat containment across network layers Service Delivery & Operational Excellence Own end-to-end delivery performance across networking and security services Drive maturity in: Incident, problem, and change management Monitoring and observability Lead LEAN-driven continuous improvement, including: Process optimization and waste reduction Standard work and performance metrics Operational transformation across global teams Client Engagement & Executive Leadership Serve as an executive leader in client engagements and escalations Lead strategic reviews, service improvement initiatives, and roadmap discussions Partner with sales and solutions teams to expand MSSP and networking offerings Required Qualifications Proven experience as a senior people leader managing large networking and security teams Demonstrated success building, scaling, and transforming high-performance teams Experience leading global delivery operations within MSP/MSSP environments Expertise across core networking fundamentals and advanced security domains Deep experience in: Networking infrastructure, protocols, and architecture SASE / SSE / ZTNA Identity-first security (IAM, Okta, Azure AD, PAM) XDR / MDR and security operations Cloud security (CNAPP, CSPM, CWPP) Compliance frameworks (NIST, SOC2, HIPAA) OT / IoT / edge security DDoS and network protection strategies Strong understanding of Zero Trust architecture and modern security frameworks Experience building or scaling managed services portfolios and delivery frameworks. Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks). Strong financial acumen related to infrastructure cost models and consumption-based services. Prior experience building or turning around high-performance managed services teams Prior experience implementing and scaling ITIL and LEAN process frameworks Strong financial and operational acumen Strong understanding of ITSM frameworks, operational processes, and managed services delivery models. Experience in performance tuning, capacity planning, and large-scale infrastructure optimization. Excellent executive communication skills with the ability to simplify complex technical concepts. Preferred Experience: 15-20+ years of experience in enterprise networking and security, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority. Prior experience in a Managed Services Provider (MSP) or consulting organization. Prior experience leading and developing managers Proven track record of growing a business with documented cases of close collaboration with sales executives Experience leading global delivery operations within MSP/MSSP environments Expertise across core networking fundamentals and advanced security domains Proven success scaling high-performance MSSP and managed services teams Experience building training programs and engineering career paths Strong experience in resource planning, utilization, and service profitability Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms Deep LEAN experience, including: Kaizen and continuous improvement Waste elimination and process optimization Standardization and operational governance Transformation of service delivery organizations Certifications preferred: CISSP, CISM, CCIE, or equivalent Cloud security certifications (AWS, Azure) LEAN / Six Sigma Must be based in United States. As an Advizex employee, you will be eligible for the following benefits and perks: Company-subsidized medical benefits Dental and vision coverage offered Unlimited PTO Flexible Work Arrangements Retirement Savings Plans Paid Long Term Disability Basic Life Insurance offered Pursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $175,000- $275,000 OTE ( total compensation inclusive of base salary and bonus/commission). Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Design, implement, and support enterprise network infrastructures with leadership and customer engagement. | 8-15 years enterprise network engineering experience with Cisco technologies and strong customer-facing skills. | Who You Are You are a seasoned network engineering professional with a passion for solving complex infrastructure challenges and delivering exceptional customer outcomes. You thrive in customer-facing environments where you can combine deep technical expertise with strategic consulting, helping organizations modernize, optimize, and secure their enterprise networks. You are equally comfortable designing enterprise architectures, leading implementations, troubleshooting critical issues, and mentoring fellow engineers. You approach every engagement with professionalism, ownership, and a commitment to delivering scalable, resilient, and secure networking solutions. You enjoy collaborating across technical and business teams, communicate effectively with stakeholders at all levels, and continuously expand your knowledge to stay current with evolving networking and security technologies. About The Role As a Senior Network Engineer specializing in Enterprise Core Routing & Switching, you will design, implement, optimize, and support enterprise network infrastructures spanning campus, data center, WAN, cloud, and security environments. You will serve as a senior technical resource, providing architecture leadership, implementation expertise, customer consulting, and technical mentorship across a wide range of client engagements. Working closely with customers, project managers, solution architects, and delivery teams, you will lead complex infrastructure projects while helping organizations build resilient, scalable, and secure network environments. This role directly impacts customer success, project quality, technical innovation, and the continued growth of Myriad360's Professional Services practice. Other responsibilities include: Enterprise Network Architecture & Design • Design and implement enterprise routing and switching solutions for campus, branch, headquarters, and data center environments • Develop scalable Layer 2 and Layer 3 network architectures supporting high availability, resiliency, and business continuity • Lead infrastructure refresh, migration, consolidation, and modernization initiatives • Create high-level and low-level design documentation, implementation plans, and operational procedures • Develop technical standards, design best practices, and deployment methodologies Core Routing & Switching • Deploy and support enterprise routing technologies including OSPF, EIGRP, BGP, route redistribution, and policy-based routing • Configure and troubleshoot switching technologies including VLANs, STP, RSTP, MST, EtherChannel, LACP, HSRP, VRRP, and multicast • Perform network performance analysis, optimization, and capacity planning • Support highly available enterprise network environments across multiple customer locations Data Center Networking • Design and support modern data center networking solutions utilizing Cisco Nexus platforms, VXLAN EVPN fabrics, Spine-Leaf architectures, and Data Center Interconnect (DCI) • Participate in data center migration, modernization, and expansion initiatives • Support UCS-integrated environments and virtualized infrastructure platforms • Implement resilient networking solutions supporting mission-critical workloads SD-WAN & WAN Technologies • Design and deploy enterprise WAN solutions utilizing Aruba EdgeConnect (Silver Peak), Cisco SD-WAN, and Meraki SD-WAN • Optimize application performance, WAN resiliency, and branch connectivity • Support MPLS, DIA, Internet, and hybrid WAN architectures Security Integration • Collaborate with security teams to implement secure enterprise networking solutions • Integrate Palo Alto Networks, Fortinet, Cisco Firepower, and Check Point security technologies • Implement network segmentation, VPN, NAC, and Zero Trust initiatives • Support security assessments, remediation activities, and best-practice implementations Wireless & Cloud Networking • Design and support enterprise wireless solutions utilizing Cisco, Aruba, and Meraki platforms • Perform wireless assessments, optimization, and troubleshooting • Design and support hybrid cloud networking utilizing AWS Direct Connect, Azure ExpressRoute, Transit Gateway, and Virtual Network connectivity • Assist customers with cloud migration and hybrid networking initiatives Operations, Leadership & Customer Engagement • Serve as the senior escalation point for complex networking incidents and technical challenges • Perform advanced troubleshooting across routing, switching, wireless, WAN, security, and cloud technologies • Conduct root cause analysis and document corrective actions • Lead technical workshops, design reviews, and customer planning sessions • Mentor junior and mid-level engineers while promoting technical excellence across the organization • Partner with Sales and Solution Architects to support pre-sales activities, technical validation, and solution development • Participate in scheduled maintenance windows, upgrades, and change management activities Desired skills and experience: • 8–15 years of enterprise network engineering experience • Extensive expertise in enterprise routing and switching technologies • Experience designing and implementing Cisco-based enterprise networking solutions • Hands-on experience with Cisco Catalyst and Cisco Nexus platforms • Experience supporting enterprise wireless networking solutions • Experience integrating networking and security technologies • Proven success leading enterprise infrastructure deployments, migrations, and modernization initiatives • Exceptional troubleshooting and operational support capabilities • Strong customer-facing consulting and communication skills • Experience mentoring engineers and leading technical teams Preferred Qualifications • Experience with Aruba, Juniper, Meraki, Fortinet, and Palo Alto technologies • Experience designing and implementing SD-WAN solutions • Experience with VXLAN EVPN and modern data center architectures • Experience with hybrid cloud networking and cloud connectivity • Experience with network automation using Python, Ansible, REST APIs, or similar technologies • Experience working within Professional Services, Managed Services, consulting, or Systems Integrator environments Preferred Certifications Strongly Preferred • Cisco CCNP Enterprise Preferred • Cisco CCIE Enterprise Infrastructure • Aruba Certified Professional certifications • Palo Alto PCNSE • Fortinet NSE certifications • AWS Advanced Networking – Specialty • Microsoft Azure Network Engineer Associate • Aruba EdgeConnect (Silver Peak) certifications A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: • We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other's shoes, readily admit our mistakes, and generously share our time and knowledge. • Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. • Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits • Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with! Must be based in the United States. Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $175,000-195,000, plus opportunities for profit-sharing bonus and/or commission. Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.