MTA

Advise management on leave policies, conduct investigations, and manage disciplinary and grievance processes. | Minimum 5 years of related experience, strong investigative skills, and proficiency in labor relations and employment law policies. | Manager, Labor Relations & Employee Availability - MTA Bus Job ID: 13551 Business Unit: MTA Headquarters Location: Flushing, NY, United States Regular/Temporary: Regular Department: Labor Relations NYCTA Date Posted: Jan 28, 2026 Description POSTING NO. 13551 JOB TITLE: Manager, Labor Relations & Employee Availability - MTA Bus DEPT/DIV: Labor Relations WORK LOCATION: College Point Depot FULL/PART-TIME FUL L SALARY RANGE: $100,000 to $107,000 DEADLINE: Until filled This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: This position is responsible for advising MTA Bus Company management regarding the administration of sick and other contractual leave provisions, policies, and procedures for represented employees, as well as leave policies and procedures for non-represented and managerial employees, as needed. This position will advise and assist in addressing and recommending appropriate action regarding time and attendance, and other availability related issues . Responsibilities: + Formulate, implement, and manage programs to monitor, audit, investigate, and address employee fraud, malingering, theft of wages, chronic absenteeism, and sick leave abuse. + Advise management on the proper and consistent implementation and administration of applicable contract provisions and policies, employee availability issues, and related discipline and grievances. + Manage and conduct Sick and Workers Compensation home and fraud investigations and sick leave medical documentation investigations; perform investigatory interviews; arrange for surveillance; prepare related reports; and recommend appropriate action. + Draft, Review, research, respond, and resolve time and attendance related disciplinary and contractual interpretation cases, related complaints, and information requests. + Represent the Company in the discipline and grievance process and participate in the preparation of cases for arbitration, including testifying at all steps of the grievance and discipline process, up to and including arbitration. + Generate and distribute related reports. + Assist as needed with other Labor Relations matters. + Perform special projects as required Qualifications: Knowledge/Skills/Abilities: + Excellent oral and written communication skills. + Excellent organizational and presentation skills. + Demonstrated ability to work with all internal levels within a given organization. + Demonstrated proficiency in the administration and interpretation of collective bargaining agreements, policies, and procedures, especially related to labor relations, human resources, leave and employee availability, and workers compensation. + Demonstrated ability to communicate and interact well with external agencies. + External agencies may include the Governor’s Office for New York State, the New York City government, elected and other public officials, as well as any staff. located at other federal or state agencies or authorities. + Demonstrated ability to work effectively in a high-profile, high-pressure environment. + Demonstrated ability to communicate effectively with key internal and/or external stakeholders. + Experience conducting, supervising, and training staff in conducting audits, investigations, and interviews. + Knowledge of disciplinary and grievance procedures and practices, and experience testifying at administrative hearings. + Demonstrated analytical capabilities, quantitative and investigative skills. + Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook Required Education and Experience: + Bachelor’s degree in Labor Relations, Human Resources, or related field and an equivalent combination of experience and education from an accredited college may be considered in lieu of a degree. + Minimum 5 years related experience, including at least 2 years in a managerial and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body preferred. P referred: + Thorough knowledge of MTA Bus/NYCT collective bargaining agreements, policies, procedures, especially those related to labor relations, human resources, leave and employee availability, and workers' compensation. + Knowledge of applicable city, state, and federal regulations, including FMLA and ADA. + Strong investigative skills + Familiarity with the MTA’s policies and procedures. + Familiarity with the MTA’s collective bargaining procedures . Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites . According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. Manager, Labor Relations & Employee Availability - MTA Bus Job ID: 13551 Business Unit: MTA Headquarters Location: Flushing, NY, United States Regular/Temporary: Regular Department: Labor Relations NYCTA Date Posted: Jan 28, 2026 Description POSTING NO. 13551 JOB TITLE: Manager, Labor Relations & Employee Availability - MTA Bus DEPT/DIV: Labor Relations WORK LOCATION: College Point Depot FULL/PART-TIME FUL L SALARY RANGE: $100,000 to $107,000 DEADLINE: Until filled This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: This position is responsible for advising MTA Bus Company management regarding the administration of sick and other contractual leave provisions, policies, and procedures for represented employees, as well as leave policies and procedures for non-represented and managerial employees, as needed. This position will advise and assist in addressing and recommending appropriate action regarding time and attendance, and other availability related issues . Responsibilities: + Formulate, implement, and manage programs to monitor, audit, investigate, and address employee fraud, malingering, theft of wages, chronic absenteeism, and sick leave abuse. + Advise management on the proper and consistent implementation and administration of applicable contract provisions and policies, employee availability issues, and related discipline and grievances. + Manage and conduct Sick and Workers Compensation home and fraud investigations and sick leave medical documentation investigations; perform investigatory interviews; arrange for surveillance; prepare related reports; and recommend appropriate action. + Draft, Review, research, respond, and resolve time and attendance related disciplinary and contractual interpretation cases, related complaints, and information requests. + Represent the Company in the discipline and grievance process and participate in the preparation of cases for arbitration, including testifying at all steps of the grievance and discipline process, up to and including arbitration. + Generate and distribute related reports. + Assist as needed with other Labor Relations matters. + Perform special projects as required Qualifications: Knowledge/Skills/Abilities: + Excellent oral and written communication skills. + Excellent organizational and presentation skills. + Demonstrated ability to work with all internal levels within a given organization. + Demonstrated proficiency in the administration and interpretation of collective bargaining agreements, policies, and procedures, especially related to labor relations, human resources, leave and employee availability, and workers compensation. + Demonstrated ability to communicate and interact well with external agencies. + External agencies may include the Governor’s Office for New York State, the New York City government, elected and other public officials, as well as any staff. located at other federal or state agencies or authorities. + Demonstrated ability to work effectively in a high-profile, high-pressure environment. + Demonstrated ability to communicate effectively with key internal and/or external stakeholders. + Experience conducting, supervising, and training staff in conducting audits, investigations, and interviews. + Knowledge of disciplinary and grievance procedures and practices, and experience testifying at administrative hearings. + Demonstrated analytical capabilities, quantitative and investigative skills. + Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook Required Education and Experience: + Bachelor’s degree in Labor Relations, Human Resources, or related field and an equivalent combination of experience and education from an accredited college may be considered in lieu of a degree. + Minimum 5 years related experience, including at least 2 years in a managerial and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body preferred. P referred: + Thorough knowledge of MTA Bus/NYCT collective bargaining agreements, policies, procedures, especially those related to labor relations, human resources, leave and employee availability, and workers' compensation. + Knowledge of applicable city, state, and federal regulations, including FMLA and ADA. + Strong investigative skills + Familiarity with the MTA’s policies and procedures. + Familiarity with the MTA’s collective bargaining procedures . Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites . According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Assist in analyzing subway service data, developing service change proposals, and supporting project implementation. | The role requires proficiency in Microsoft Office, organizational, analytical, and communication skills, with a focus on transportation or urban planning. | Rail Planning, Emerging Talent Intern (Summer) Job ID: 14489 Business Unit: MABSTOA Location: New York, NY, United States Regular/Temporary: Intern Department: NYC Transit Authority Date Posted: Jan 27, 2026 Description Department: Operations Planning, NYCT Location: 2 Broadway, New York, NY 10004 Position Title: Rail Planning, Emerging Talent Intern (Summer) Hourly Rate: $21.00 (Graduate) All internship positions are onsite and require regular, in-person attendance at the designated work location. OVERVIEW OF DEPARTMENT: The Division of Operations Planning (OP) is responsible for designing efficient and effective subway and bus service for New York City Transit. The Rail Planning unit monitors subway ridership trends and operational performance and develops strategies for operating the best possible service, in line with the needs of our riders, operational, maintenance, and construction requirements, and available resources. RESPONSIBILITIES: Example duties to be performed by the Rail Planning Intern include the following: • Analyze subway running times in preparation for timetable revisions • Prepare estimates of ridership for subway replacement shuttle buses • Develop temporary service changes in coordination with other OP and NYCT units • Prepare minutes for meetings between the Rail Planning Unit and other departments across the MTA • Review of customer-facing materials for the accuracy of service information • Assist with the implementation of temporary service changes and conduct observations to identify potential improvements • Provide customer assistance at the start of major service changes • Monitor line performance following the implementation of service changes and/or timetable revisions and summarize analytical results for sharing with other units PROJECTS: The intern will assist the Rail Planning Unit in the course of its work, as described above. Expected deliverables will include: • Development and evaluation of subway service alternatives during planned construction work • Development of ridership requirements for subway replacement shuttle buses • Assistance with the implementation and subsequent analysis of subway service changes REQUIRED QUALIFICATIONS: • Proficiency in Microsoft Office Suite is a must. • The candidate should possess organizational, analytical and communication skills. • The candidate should be able to work well under pressure and prioritize tasks effectively. • The candidate should have a keen eye for detail and be able to work independently while being an active team player. REQUIRED EDUCATION: • Matriculated in a graduate program in good standing with at least 2.8 GPA • Major(s) Preferred: City & Regional Planning, Civil Engineering, Transportation Engineering, Urban Studies, Public Policy, Public Affairs, Mechanical Engineering, Electrical Engineering, Computer Science, or related field. All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Support daily operational reporting, data entry, and record management for transit operations. | Must be an undergraduate student with at least a 2.5 GPA, proficient in Microsoft Office, and capable of working independently and as part of a team. | Administrative Assistant, Emerging Talent Intern (Spring) Job ID: 13678 Business Unit: MABSTOA Location: Queens, NY, United States Regular/Temporary: Intern Department: NYC Transit Authority Date Posted: Nov 25, 2025 Description Department: Operations Support, MABSTOA Location: 165-18 South Road, Jamaica, NY 11433 Position Title: Administrative Assistant, Emerging Talent Intern Hourly Rate: $19.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The support office handles all administrative functions such as in-house payroll, generating daily budget reports, such as tracking headcount, and tracking fuel reconciliations. Support Services also serves as a liaison between employee and Human Resources. We also request employee passes/parking permits. RESPONSIBILITIES: Intern will support generating daily reports, providing general admin tasks for both Transportation & Maintenance Departments. + Generate and analyze daily morning (AM) operational reports to support Bus Operations performance monitoring. + Enter daily fuel data into the department’s Access database to ensure accurate recordkeeping and reporting. + Maintain organized filing systems for vehicle, and operational records. + Perform data entry and prepare reports using Microsoft Excel and other office applications. + Conduct administrative self-audits to ensure compliance with internal standards and procedures. + Assist with special projects and additional assignments as needed, gaining hands-on experience in transit operations, workforce support, and departmental processes. PROJECTS: + Generate and analyze daily morning (AM) operational reports to support Bus Operations performance tracking and service delivery goals. + Sort, organize, and maintain Bus Files to ensure accurate, compliant, and accessible records. + Provide general administrative support to the Bus Operations Support team, including data entry, document management, and internal communications. REQUIRED QUALIFICATIONS: + Proficiency in Microsoft Office Suite is a must. + The candidate should possess organizational, analytical and communication skills. + The candidate should be able to work well under pressure and prioritize tasks effectively. + The candidate should have a keen eye for detail and be able to work independently while being an active team player. REQUIRED EDUCATION: + Matriculated in an undergraduate program in good standing with at least 2.5 GPA + Major(s) Preferred: Liberal Arts, Computer Science, Business Management, or related field. All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. Administrative Assistant, Emerging Talent Intern (Spring) Job ID: 13678 Business Unit: MABSTOA Location: Queens, NY, United States Regular/Temporary: Intern Department: NYC Transit Authority Date Posted: Nov 25, 2025 Description Department: Operations Support, MABSTOA Location: 165-18 South Road, Jamaica, NY 11433 Position Title: Administrative Assistant, Emerging Talent Intern Hourly Rate: $19.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The support office handles all administrative functions such as in-house payroll, generating daily budget reports, such as tracking headcount, and tracking fuel reconciliations. Support Services also serves as a liaison between employee and Human Resources. We also request employee passes/parking permits. RESPONSIBILITIES: Intern will support generating daily reports, providing general admin tasks for both Transportation & Maintenance Departments. + Generate and analyze daily morning (AM) operational reports to support Bus Operations performance monitoring. + Enter daily fuel data into the department’s Access database to ensure accurate recordkeeping and reporting. + Maintain organized filing systems for vehicle, and operational records. + Perform data entry and prepare reports using Microsoft Excel and other office applications. + Conduct administrative self-audits to ensure compliance with internal standards and procedures. + Assist with special projects and additional assignments as needed, gaining hands-on experience in transit operations, workforce support, and departmental processes. PROJECTS: + Generate and analyze daily morning (AM) operational reports to support Bus Operations performance tracking and service delivery goals. + Sort, organize, and maintain Bus Files to ensure accurate, compliant, and accessible records. + Provide general administrative support to the Bus Operations Support team, including data entry, document management, and internal communications. REQUIRED QUALIFICATIONS: + Proficiency in Microsoft Office Suite is a must. + The candidate should possess organizational, analytical and communication skills. + The candidate should be able to work well under pressure and prioritize tasks effectively. + The candidate should have a keen eye for detail and be able to work independently while being an active team player. REQUIRED EDUCATION: + Matriculated in an undergraduate program in good standing with at least 2.5 GPA + Major(s) Preferred: Liberal Arts, Computer Science, Business Management, or related field. All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.