Moxie

Manage a high-value portfolio of enterprise accounts, standardize service workflows, and develop scalable systems for marketing support. | Extensive experience in managing large accounts, process improvement, cross-functional collaboration, and documentation for scale. | At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team of more than 140 people, supporting hundreds of practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. We’re looking for a Manager of Enterprise Marketing Success Manager to lead the delivery of Moxie’s most advanced, high-touch marketing support for our highest-value providers. Marketing Services at Moxie is unlike anything in the industry. Our Growth Marketing team helps medspa practices increase revenue through scalable, data-driven marketing. We identify trends before anyone else and use real provider performance data to shape our strategy. Our work spans paid ads, local search, websites, automation, events, quarterly revenue campaigns, and network-wide initiatives like Cyber Week and Mother’s Day. Where most marketing teams build bespoke campaigns for every client, Moxie builds frameworks that deliver predictable, repeatable results across hundreds of practices—empowering providers to invest confidently in proven levers. And enterprise Marketing Services is the high-touch layer on top of this scalable engine. You’ll also be stepping into a foundational role shaping how Moxie delivers marketing services at scale. You’ll help us standardize pod operations, improve cross-functional alignment, and lay the groundwork for a future team of Marketing Services Managers. This is a high-impact, high-visibility role. You'll inherit a strong book of business, collaborate closely with other functions in the business, and build the processes that will define Moxie’s Enterprise service model for years to come. Our Objectives for the Role Own and manage a high-value portfolio of Enterprise provider accounts, delivering consistent, high-quality marketing services and maintaining 95%+ satisfaction across the book of business. Build and standardize Enterprise service delivery workflows, including Monday.com processes, Week 8+ relationship management, Growth Sprints, escalation handling, and communication cadences. Strengthen cross-functional alignment with Practice Success Managers and Marketing, establishing clear ownership boundaries, handoff protocols, and enablement materials to reduce friction and improve efficiency. Drive strategic provider outcomes by leading consultation calls, identifying marketing and growth opportunities, and translating insights into clear action plans that improve performance. Develop scalable systems and documentation—including playbooks, templates, training materials, and SOPs—to prepare Moxie for future MSM hiring and pod expansion. We’re Looking For: A client-facing operator with experience managing a large portfolio of accounts and driving measurable business outcomes. A process builder who can identify operational gaps, eliminate bottlenecks, and standardize workflows in tools like Monday.com or similar project management systems. A cross-functional collaborator who works seamlessly with PSMs, marketing leaders, and operational support teams and can clarify ownership across functions. A strategic communicator able to run provider consultations, deliver performance reviews, and guide clients toward better marketing and business decisions. A systems thinker with the ability to document playbooks, design repeatable processes, and prepare the organization for scale. A problem-solver who brings structure, urgency, and follow-through to complex service delivery environments. A growth-minded leader who wants to build something new—and eventually lead and train others as the Enterprise pod expands. Why Join Us? Above all, we’re in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us. This role is an opportunity to take over and grow an Enterprise function that’s already proven value and is ready to scale. You’ll shape how Moxie delivers high-touch marketing services and position yourself for future leadership. Competitive salary and stock, and generous health/dental/vision coverage. At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

Provide medical direction and supervision to nurse injectors and mid-level providers in aesthetic medicine, review clinical documents, be on call for emergencies, and partner with providers through the software platform. | Must be an MD or DO with an active California medical license, preferably with a background in Surgery or Dermatology, formal training in injectables, and previous aesthetic medicine experience. | At Moxie, we empower entrepreneurs to launch, run, and grow their own aesthetics businesses with a combination of software and services. In just over three years, we have grown from an idea to a global, remote-first team of more than 140 people. Our business is in the top decile for growth, and our team is consistently described as high-trust, low-ego, and high-output. **Must reside or have a primary office in California, and hold an active CA license. We work with talented nurse injectors to empower them to build independent businesses. We help connect Medical Directors to RN, NP, and PA providers, to provide insight into state regulations and standards of care. Our providers work through our software platform which streamlines administrative tasks to allow you to focus on medical partnership. Review SOPs, consent forms, charts, etc. Be on call in case of emergency Provide general supervision according to state law Once vetted, you will interview and choose to partner with the injectors of your choice, at the rates you set. You can work with as many injectors as you choose and state law permits. Requirements: MD or DO with an active California state license MDs with backgrounds in Surgery or Dermatology preferred Experienced MDs with any aesthetic background who have mid-level capacity Previous aesthetic medicine experience, either as a practitioner or collaborating physician Formal training with injectables and other aesthetic services Benefits: Pay & Perks Competitive compensation Malpractice and liability are covered Other Info: This is a PC owner position - Moxie manages everything on your behalf for the PC Experience in either Dermatology, Plastic Surgery, Ophthalmology, or Oculoplastic Surgery is a plus We’re specifically looking for Medical Directors licensed to practice in CA. At Moxie, we believe in creating a workplace where everyone feels valued and included. We encourage people of all backgrounds, experiences, and perspectives to apply to our jobs. If you require any accommodations to fully participate in the interview process, please let us know—we’re happy to assist.