Monzo

Providing empathetic customer support, investigating issues, and feeding back insights to improve products and processes. | Experience in customer support, strong communication skills, ability to troubleshoot complex problems, and comfort working in a fast-paced, remote environment. | 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (US) | 💰 $47,000 - $51,200 + Benefits | Hear from the team ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About You: You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future. You’ll be a problem solver and a strong advocate for customer experience We're looking for someone who isn't afraid to troubleshoot tough problems. When something comes up that no one has seen before you'll work directly with the rest of the team to solve the issue, and help build a process to tackle the same problem in the future. You'll listen to customers' concerns with positivity, empathy and patience. You'll fix whatever's up and help us stop it from happening again. Customers are the heart of Monzo In the UK we're known for our outstanding customer support. We're looking for help building the foundation for our Customer Operations team in the US. You'll be the first point of contact for some of our early US customers. You'll be tackling questions, identifying bugs, and feeding back directly to our product and engineering teams. Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US. 💬 Your day-to-day: You know what great customer support looks like and you're passionate about delivering it at scale Investigate and resolve customer complaints and disputes in a professional and empathetic manner Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on calls and in-app chat, but can include social media platforms and email when needed Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly Proactively spotting patterns in customer feedback to see where we can make positive changes to our processes, tools, or product Working closely with our financial crime team to act as the first line of defence to help spot and investigate trends Dealing with tricky payments-related queries; investigating when things go wrong and making sure we set it right Supporting other members in the customer support team by being a point of escalation and mentoring new joiners. Making sure the rest of the company stays customer-focused and fixated on building the best banking product in the world ✅ You should apply if: You’re willing to work hours between: 9 am-6pm EST Monday-Friday You are willing to work on rotational shifts (you’ll be provided advanced notice) You know what great customer support looks like and you're passionate about delivering it at scale You're great at explaining things to people, and have flawless written English You delight in investigating complex problems, getting to the root cause, and fixing them You're friendly, focused, and super organized You're comfortable working in a fast-paced environment and adaptable to constant change You're comfortable with ambiguity and able to work independently You're excited for a challenge and want to be part of the team that makes Monzo! 🧰 In addition to the above, we'd also love to hear from anyone with: Experience in a support/service role for a financial services company or technical support organization Interest in financial technology Previous experience in a training or coaching role or experience managing cross-functional projects The interview process: Our interview process involves a few main stages: A quick call with a Recruiter A role specific task (written exercise) Behavioural Interview with a member of the Operations team Role specific Interview with a member of the Operations team Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. What’s in it for you: 💰 $47,000 - $51,200 📍This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina. 🏥 Great Health, Dental and Vision Insurance 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) 🏡 Maternity / Paternity leave ➕ much more, see our full list of benefits here #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Manage financial processes, ensure accurate reporting, and support system improvements for scalable growth. | Qualified accountant with experience in financial control, familiarity with banking or financial services, and SQL skills preferred. | 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ Senior Accounting & Financial Operations Analyst - Monzo US 📍New York, San Francisco or Remote (East coast desired due to London HQ) | 💰 $71,400 - $120,800 (location dependent), share options + Benefits | Hear from the team At Monzo, we’re building the future of digital banking - one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. - empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product - it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. ⭐ Our Finance team: We’re looking for an experienced, commercially minded Senior Accountant to help lead our US financial accounting function and play a key role in building a world-class finance organisation. This role is suited to a qualified accountant with strong technical foundations who is ready to take ownership of core accounting processes and partner closely with the business as we scale. You’ll be responsible for ensuring high-quality financial reporting and robust controls, while helping evolve our accounting processes and systems to support growth. This includes working through complex accounting questions, supporting new product launches, overseeing supplier and financial operations, and contributing to the ongoing development of our global finance infrastructure. We have an exciting roadmap ahead - including continued growth of our US business, expansion into the European Union, new product and marketplace launches, and significant systems implementations. In this role, you’ll help ensure we scale in a controlled, well-governed way, using technology and automation to improve efficiency and insight across financial accounting. 🔑 You’ll play a key role by... Managing a tight process with our internal Finance team to ensure a swift month-end close process (e.g. managing accruals schedules, managing our bank accounts and supplier payments, liaising with our Tax team to post their numbers, etc). Understanding the business and our products to write insightful management commentary. Working with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value. Helping understand any differences between US GAAP and IFRS accounting. Learning SQL skills to run reports and propose solutions that make our processes efficient and scalable. Maintaining existing and develop new controls that protect our financial data and our balance sheet substantiation process. Supporting our year end process working with external auditors and our Financial Reporting squad. Reviewing new products, assessing the accounting and implementing them in our banking platform and accounting system. Working with the business to assess the impact of changes in accounting standards and make proposals on accounting policy matters for new products launched. Helping maintain the integrity of our chart of accounts and financial static data. Helping with payment runs to our growing number of suppliers, working closely with our UK Financial Operations team. Helping with some of our US tax activities, liaising with external advisors and our Group Tax team. Resolving miscellaneous inquiries and support the overall finance team wherever needed - from forecasting and valuations, to bank transfers, transfer pricing and tax policy research! 🤩 We’d love to hear from you if… You’re a qualified accountant with an audit background, and have had some experience in financial accounting and control outside of practice. Knowledge of banking would be an asset. You have a great eye for detail. You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls. You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors. You’re comfortable translating complex information into simple words for people with diverse backgrounds. You’re interested in using data (SQL skills would be a bonus). You thrive in a dynamic and constantly evolving environment. What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 Benefits 🏥 Great Health, Dental and Vision Insurance 💲 Competitive salary Office Based: San Francisco / New York $89,300 - $120,800 Remote US (East Coast desired due to London HQ): $71,400 - $96,600 📈 Share Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) Maternity / Paternity leave We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 🌈 The application journey has 4 key steps A quick call with a Recruiter A video-call with the Hiring Manager A role specific case study 2 stage interview loop (Role Specific & Behavioural) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. #LI-San Francisco #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Developing and executing marketing campaigns, positioning, messaging, and managing brand consistency in the US market. | Experience in marketing financial or tech products to US consumers, working with product and marketing leadership, and managing multi-channel campaigns. | 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍 New York or San Francisco | 💰 $110,500 - $149,500 + Equity & Benefits | Hear from the team ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About the Role As Senior Marketing Manager for the US, you'll play a pivotal role in shaping Monzo's presence in the US market. Reporting to the Head of Growth Marketing, US and working with our Global Growth and Marketing Team based in the UK, you'll be responsible for crafting and executing innovative marketing strategies that resonate with US consumers to grow and scale Monzo in the US. 🔑 You’ll play a key role by... Marketing campaign planning and execution: Executing and helping build a plan tailored for the US, including media/channel strategies, communication tactics, and integrated marketing campaigns. Positioning & Messaging Mastery: Deeply understand our market and customers to compose powerful, differentiated positioning. Craft impactful messaging frameworks that resonate with our target audiences. Growth/Lifecycle Campaigns: Work in partnership with Product to drive customer acquisition and engagement. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty. Creative problem-solver: Working with the team to market to a new audience and find innovative ways to grow the brand. Market Insights: Aggregating trends, customer feedback and market insights into clearly defined positioning that works with Monzo brand narratives and story. . Integrated Marketing across channels: Developing and implementing marketing plans across multiple channels, including digital, social, and traditional media. Working with Creative and Media agencies: Partnering with best in class agencies and own day to day agency management. Stakeholder Management: Working with stakeholders within Monzo to align marketing efforts with overall business objectives. Brand Consistency: Upholding Monzo's brand identity and values while adapting to the nuances of the US market. Ensure consistency in messaging and branding across all touchpoints. Reporting: Working with data teams to report frequently on key metrics, providing insights and actions. Regulatory Compliance: Navigating the regulatory landscape in the US to ensure all marketing activities adhere to local regulations. 🤩 We’d love to hear from you if… A track record of working closely with Product and Marketing leadership and helping to shape strategy from the early stages of product building You’ve marketed a financial or tech product to a US consumer audience before. You’ve ideally worked at both an early stage company and complex larger organisation. An eye for a great key message, and the ability to clearly and constructively critique a creative approach. A strong understanding of campaign metrics, and channel mix from CRM to Paid marketing, that shape typical GTM tactics. You’re happy with a combination of getting your hands dirty and taking ownership of your area Excited to work at a fast-paced, award-winning, quickly growing company across different markets and time zones. Benefits 🏥 Great Health, Dental and Vision Insurance 💲 Competitive salary ($110,500 - $149,500) 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) Maternity / Paternity leave We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Interview process A quick call with a Recruiter A video-call with the Hiring Manager A role specific case study 2 stage interview loop (Role Specific & Behavioural) Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. #LI-San Francisco #LI-New York #LI-TP1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Manage financial reporting, controls, and process automation for a digital banking company, supporting new product launches and compliance. | Qualified accountant with audit experience, understanding of financial controls, and interest in data analysis; experience in banking or finance preferred. | 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ Senior Accounting & Financial Operations Analyst - Monzo US 📍New York, San Francisco or Remote (East coast desired due to London HQ) | 💰 $71,400 - $120,800 (location dependent), share options + Benefits | Hear from the team At Monzo, we’re building the future of digital banking - one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. - empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product - it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. ⭐ Our Finance team: We’re looking for an experienced, commercially minded Senior Accountant to help lead our US financial accounting function and play a key role in building a world-class finance organisation. This role is suited to a qualified accountant with strong technical foundations who is ready to take ownership of core accounting processes and partner closely with the business as we scale. You’ll be responsible for ensuring high-quality financial reporting and robust controls, while helping evolve our accounting processes and systems to support growth. This includes working through complex accounting questions, supporting new product launches, overseeing supplier and financial operations, and contributing to the ongoing development of our global finance infrastructure. We have an exciting roadmap ahead - including continued growth of our US business, expansion into the European Union, new product and marketplace launches, and significant systems implementations. In this role, you’ll help ensure we scale in a controlled, well-governed way, using technology and automation to improve efficiency and insight across financial accounting. 🔑 You’ll play a key role by... Managing a tight process with our internal Finance team to ensure a swift month-end close process (e.g. managing accruals schedules, managing our bank accounts and supplier payments, liaising with our Tax team to post their numbers, etc). Understanding the business and our products to write insightful management commentary. Working with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value. Helping understand any differences between US GAAP and IFRS accounting. Learning SQL skills to run reports and propose solutions that make our processes efficient and scalable. Maintaining existing and develop new controls that protect our financial data and our balance sheet substantiation process. Supporting our year end process working with external auditors and our Financial Reporting squad. Reviewing new products, assessing the accounting and implementing them in our banking platform and accounting system. Working with the business to assess the impact of changes in accounting standards and make proposals on accounting policy matters for new products launched. Helping maintain the integrity of our chart of accounts and financial static data. Helping with payment runs to our growing number of suppliers, working closely with our UK Financial Operations team. Helping with some of our US tax activities, liaising with external advisors and our Group Tax team. Resolving miscellaneous inquiries and support the overall finance team wherever needed - from forecasting and valuations, to bank transfers, transfer pricing and tax policy research! 🤩 We’d love to hear from you if… You’re a qualified accountant with an audit background, and have had some experience in financial accounting and control outside of practice. Knowledge of banking would be an asset. You have a great eye for detail. You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls. You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors. You’re comfortable translating complex information into simple words for people with diverse backgrounds. You’re interested in using data (SQL skills would be a bonus). You thrive in a dynamic and constantly evolving environment. What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 Benefits 🏥 Great Health, Dental and Vision Insurance 💲 Competitive salary Office Based: San Francisco / New York $89,300 - $120,800 Remote US (East Coast desired due to London HQ): $71,400 - $96,600 📈 Share Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) Maternity / Paternity leave We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 🌈 The application journey has 4 key steps A quick call with a Recruiter A video-call with the Hiring Manager A role specific case study 2 stage interview loop (Role Specific & Behavioural) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. #LI-San Francisco #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊