Monte Carlo

Lead and develop a strategic sales team targeting Global 2000 companies, create sales plays, partner with customer success, and drive new business growth. | 10+ years in B2B complex software sales, 5+ years leading enterprise or strategic sales teams, strong forecasting and account planning skills, excellent communication. | About Monte Carlo As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale. Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI. About the role: We are growing our sales leadership team and looking for a dynamic and results-oriented Strategic Sales Leader to join our team. As the Strategic Sales Leader, you will play a pivotal role in driving our sales efforts into the Global 2000 and expanding our footprint with the largest data teams in the world. You will lead a team of high-performing sales professionals, shape our sales and support strategy, and foster relationships with key clients. This position reports to our Chief Revenue Officer (CRO) and can be anywhere on the East Coast in the US. Here’s what you’ll be doing: Hire and develop a team of Strategic Account Executives Create situational playbooks and sales plays to land net new logos and drive incremental usage within the customer base Build tight partnerships with the Customer Success team to accelerate usage and ensure positive customer sentiment Partner with sales leadership to further define a successful and repeatable sales process Understand the challenges facing the team and clear the way to allow for success Regularly report on team and individual results through pipeline management and forecasting. Identify and make recommendations for improvement in the areas of process, efficiency, and productivity Overachieve targets on both new business and usage Create a winning culture of high performing and engaged team for Strategic Sales We’re excited about you because you have: 5+ years of recent experience leading enterprise or strategic sales reps in a fast-paced, matrixed environment. Sales management experience in data-driven industries is optimal 10+ years of full-cycle, B2B sales experience in complex software sales; a successful track record of winning new business at the enterprise and strategic level. Demonstrated success in forecasting, territory account mapping, research and planning, and running discovery meetings for key/strategic accounts. Excellent communication skills; the ideal candidate will be a natural storyteller who can articulate complex ideas and easily engage varied audiences. Ability to work autonomously while also collaborating with multi-disciplined teams. #LI-REMOTE #BI-REMOTE Come As You Are Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be recognized for our world-class employee experience: Monte Carlo Named to American's Most Loved Workplace List 2024 Monte Carlo Named an Inc. Best Workplace for 2024 Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024 Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024 Monte Carlo Named the 2025 Databricks Governance Partner of the Year Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025

Lead and manage the entire client journey from onboarding to adoption and value realization. Partner with Account Executives to build growth strategies and secure successful renewals and expansions. | 5 years of experience in Customer Success or consulting for enterprise-level clients is required. Strong experience with data products and demonstrated success in early-stage companies or ambiguous environments is preferred. | About Monte Carlo As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale. Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI. Here’s what you’ll be doing: Lead and manage the entire client journey from onboarding to adoption and value realization. Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions Effectively communicate business value to client executives through strategic reviews and insights. Partner with customers to establish clear business goals, timelines, priorities, and success metrics. Leverage your Monte Carlo product expertise to prescribe best practices to grow adoption and enhance the value driven from Monte Carlo. Identify and develop relationships with client executives that include VPs, C-suite officers, founders, and CEOs Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from Monte Carlo. Project manage the customer journey using internal and external resources as needed. We’re excited about you because you have: 5 years of experience in Customer Success serving enterprises or consulting for enterprise level clients (e.g. Bain, BCG, McKinsey, etc.). Strong experience with clients with up to 10K employees. Delivering success for data products/solutions is highly preferred. Demonstrated track record in an early-stage company or highly ambiguous environment. Project and stakeholder management skills to orchestrate large-scale rollouts and manage through enterprise political dynamics. Ability to prioritize complex and competing objectives. #LI-REMOTE #BI-REMOTE Come As You Are Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be recognized for our world-class employee experience: Monte Carlo Named to American's Most Loved Workplace List 2024 Monte Carlo Named an Inc. Best Workplace for 2024 Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024 Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024 Monte Carlo Named the 2025 Databricks Governance Partner of the Year Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025

Lead and manage strategic enterprise customer relationships to drive adoption, value realization, and expansion of Monte Carlo's data observability platform. | 5-7 years of Customer Success experience with large enterprise clients, strong project and stakeholder management skills, and ability to communicate business value to executives. | About Monte Carlo As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale. Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI. About the role: Monte Carlo is growing its Customer Success team. In the role of Strategic Customer Success Manager, you’ll quarterback the relationship with Monte Carlo’s most significant and most strategic customers to help them bring trust to their data. This includes planning and executing enterprise rollouts, navigating stakeholders and executives, defining and sharing best practices, quantifying and articulating value, nurturing expansion opportunities, and collaborating across product, engineering, sales, and marketing. This role can be located anywhere in the United States. Here’s what you’ll be doing: Lead and manage the entire client journey from onboarding to adoption and value realization. Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions Effectively communicate business value to client executives through strategic reviews and insights. Partner with customers to establish clear business goals, timelines, priorities, and success metrics. Leverage your Monte Carlo product expertise to prescribe best practices to grow adoption and enhance the value driven from Monte Carlo. Identify and develop relationships with client executives that include VPs, C-suite officers, founders, and CEOs Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from Monte Carlo. Project manage the customer journey using internal and external resources as needed. We’re excited about you because you have: 5-7 years of experience in Customer Success serving enterprises or consulting for strategic level clients (e.g. Bain, BCG, McKinsey, etc.). Strong experience with large clients with over 10k+ employees. Delivering success for data products/solutions is highly preferred. Demonstrated track record in an early-stage company or highly ambiguous environment. Project and stakeholder management skills to orchestrate large-scale rollouts and manage through enterprise political dynamics. Ability to prioritize complex and competing objectives. #LI-REMOTE #BI-REMOTE Come As You Are Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be recognized for our world-class employee experience: Monte Carlo Named to American's Most Loved Workplace List 2024 Monte Carlo Named an Inc. Best Workplace for 2024 Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024 Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024 Monte Carlo Named the 2025 Databricks Governance Partner of the Year Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025

Serve as a strategic technical counterpart to the Success team, deliver Monte Carlo implementations, provide training, create technical collateral, and advocate for customers. | 3-5 years in a technical customer-facing role with knowledge of data infrastructure, cloud data warehousing, ETL, BI, SQL, and experience managing enterprise customers. | About Monte Carlo As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale. Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI. About the role: We’re looking for an experienced customer-facing Solutions Architect who loves helping people, solving problems, and wants to be a major factor in the success of our largest enterprise customers. This position is for someone with a strong technical aptitude, extensive customer-facing experience, and the ability to oversee multiple engagements. This person will be based on the West Coast. Here’s what you’ll be doing: • Be a strategic technical counterpart to the Success team at Monte Carlo. • Define project scope based on the customer's needs and requirements, guide clear.outcomes, and communicate technical and value propositions. • Deliver implementations of Monte Carlo, including on complicated data lake environments. • Define "best practice" approaches for achieving a desired technical capability through Monte Carlo. • Deliver training and enablement on advanced technical concepts to technical customers. • Create collateral, documentation, and other technical materials as needed. • Advocate on behalf of customers cross-functionally with Product, Engineering, Support, and Sales. • Analyze customer trends and identify opportunities to drive product consumption growth. We’re excited about you because you have: • 3-5 years of experience in a technical, customer-facing role, preferably within the data technology space. Finding creative solutions to unlock the value of our product. Learn our customers’ data infrastructure so you can be prescriptive on how they should implement Monte Carlo. • Firm understanding of some of the following: cloud data warehousing, data lakes, ETL concepts and workflows, BI solutions, SQL, and working with APIs; Networking experience a plus. • Experienced in Business Value Assessment; use case discovery, scoping, and delivering complex solutions to multiple audiences. • Worked with Enterprise customers before and managed multiple stakeholders and priorities. • Been part of a high-performing team. We hold ourselves to a high bar and set ambitious goals. • Experience identifying and improving internal and customer-facing processes. • Previously worked in a startup environment. A high degree of ownership and appetite for ambiguity is critical, as well as a relentless desire to solve customer problems and chase down answers. • Ability to travel to customer sites up to 25% of the time. #LI-REMOTE #LI-REMOTE #BI-REMOTE Come As You Are Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be recognized for our world-class employee experience: Monte Carlo Named to American's Most Loved Workplace List 2024 Monte Carlo Named an Inc. Best Workplace for 2024 Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024 Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024